Our Words Are Our O.R., Part III of III

Our Words Are Our O.R., Part III of III
By Monette Benoit, All Rights Reserved.

Part III:

In response to my words and to my father’s words about my “listening”, Ms. D.O.N. then said, “I still don’t like the look on her face,” and left the room.

I thought about Frazier Crane’s, “I’m listening, Seattle…” and watched her backside exit the doorway as each person counted down, in unison.

Together, the professionals raised all equipment and my father.

They called to me, and I followed their brisk steps.

In realtime, my eyebrows are permanently raised; my breath controlled as I seek to avoid upsetting my father (as I continue to do with Mom’s dire health issues).

Later, in ER, as I hunted for water and pudding (any food), Dad weakly asked, “What are you thinking about?”

I shrugged, “Maybe an article.”

He giggled, “I thought so. You have my permission. I need to rest now.” His head immediately slumped to his chest.

When I returned with crackers and peanut butter on two plastic spoons, Dad said, “This is not your playground.” Then he smiled.

I put a cracker and some peanut butter into my mouth and chewing I said, “Sure it is. I can’t make lemonade here, now can I? I’m doing the best I can right now. And I still can listen while chewing this stale food. This ‘is’ awful.” Again, he smiled.

The ER doctor entered the room, read the lab results, and confirmed “we are in dangerous territory right now.”

Within 48 hours, we were back in O.R. for the second attempt to surgically place the feeding tube.

(Dad was too weak for the first attempt. The anesthesiologist pulled him from the O.R. table after he had been cleared by all the other doctors.)

After hours of waiting, I stood in another small area.

A blanket was draped over my shoulders. I was proofing work from a multi-event CART, Communication Access Realtime Translation, job.

Standing, I was rubbing my back on the wall to warm my body as I held work in my hands, head down, proofing.

Another surgeon came in the room and began to speak as he opened the door.

I said, “Here, let me put this down.”

Yet again, I saw that look and yet again heard a sigh.

He exhaled, sat down, and (I swear) said, “Okay, I’ll wait for you then.”

I pursed my lips, did not engage, and asked, “How is my father?”

The surgeon sat there and (I swear) asked if I was ready to listen to him.

I thought, “Oh, for the love of God. Just one calm moment. Just one helpful person, please.”

Instead, I smiled at the dude, kept the blanket around my shoulders, sat in a chair, and listened to his words and (dire) medical terms.

I maintained the court reporter posture that we all know – expressionless.

Yes, I realtimed his conversation in my head, with punctuation, to avoid having a response other than as a court reporter.

I focused the way I used to when a full jury was listening to a witness or the judge.

We do not have reactions in court or during litigation.

My focus was to display the expressionless posture and features from the moment he began to rattle on — oh, at approximately 260 words per minute.

(Yes, we do that, too.

We think about the speed of the words, known as ‘words per minute’, to us, as in a speed test.)

When he finished, I walked to my car, placed my forehead on my blistering hot steering wheel – inside my hot car that felt oh so good.

I kept my sweater on under the surgical blanket as I warmed my body in my car. I also focused on focusing.

I focused on the bigger picture at that moment.

The bigger picture was not me crying, banging the steering wheel, or venting my frustrations and grief for what I have been witnessing. I focused on focus.

The focus was simple as I sat remembering to breathe in, then breathe out. Then repeat.

Why am I writing this?

Nurses and staff have again (it happened with Mom in ICU multiple times, too) made additional comments, which I have not included here.

I am deliberately focused on staying in the moment.

I have not kicked any walls or thrown anything. I have not whined.

I have not sniffled.

I have listened.

I am not willing to discuss what others (perhaps the word is “outsiders”) think about our court reporting work and our working with my work while a parent -or two- is in ER, ICU, O.R., or within any hospital setting.

Now when individuals meet me, as the RN today, she approached saying, “Yes, I’ve heard about you…”

Now a generation of family members under me narrow their eyes, pursing their lips as they look to me and to the person who voiced those words. Listening, they frown more now.

When you read this essay, it may be 103 degrees. Time will tell where I think my family is headed.

I believe that I will still be listening and proofing my articles.

I will still proof my CART work and ensuring (technical events) my clients receive customized results for their unique requests.

I will continue to proof work as I update the “NCRA RPR, CSR, CBC, CCP Written Knowledge Test” textbook, workbook, and companion study guide.

This is my passion. This is my work.

This is why we are keepers of the records, yes?

My opinion is we become disciplined with our listening skills – as it should be.

I hope no one travels my path for the past four years.

I wish you all great health and wonderful adventures.

I know we will continue to be ‘the’ listeners in each group.

This is what I have learned. Words are our O.R.

Part I of III is posted May 2, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 14, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Dr. Vincent Di Maio, Expert Witness, Part II of III

Dr. Vincent Di Maio, Expert Witness, Part II of III
By Monette Benoit,
All Rights Reserved.

Part I began: Dr. Vincent Di Maio recently testified as a forensic pathologist for the defense in the State of Florida vs. George Zimmerman. He is consistently described “as a legend.” Watching Dr. Di Maio on CNN’s live coverage, he detailed his background, and his work as Chief Medical Examiner, M.E., for Bexar County, Texas.

For the court reporter, he said, “It is spelled B-e-x-a-r and pronounced ‘bear’ ” …

Dr. Di Maio is recognized in San Antonio for his forensic work as our M.E., his testimony in court, for teaching at UTSA, and for his many professional and personal contributions.

Our paths crossed early 1980s when he was considered “new” in Bexar County. One morning I learned Dr. Di Maio was called as an expert witness and M.E. to testify in a criminal trial I was reporting. Professionals approached me, “He knows his work; you’ll have to interrupt. He’s fast.”

I looked to the 12-person jury seated on this murder trial; Dr. Di Maio entered…

During a bench conference, he asked if I was okay. Due to his reputation as a fast speaker, which he acknowledged, and his attention to exacting detail I gave him a hand gesture that I was okay. (Perhaps the gesture could be interpreted as “faster.” I remember his laughter.)

He finished his qualifications and M.E. details. He was accepted as an expert by the attorneys and court. Testimony began.

Part II of III

Technology then was color photographs on art easels; a school teacher’s pointer was used by attorneys.

During a prolonged off-the-record discussion, Dr. Di Maio leaned over to privately speak to me.

He paused, and said, “It’s nice to work with you, Miss Reporter. You can call me Vinnie.”

I blinked hard. He repeated his words, “Please. Call me Vinnie when you can.”

Solemnly, I watched the judge. I did not respond or react.

It was a day that continued to stun me.

Within the courtroom I heard my father cough.

My parents traveled to each city in which I worked. They would “appear” in a courtroom. My father would cough once. My parents enjoyed this. Me? Never. (Judges had me readback arraignments, indictments, testimony, and voire dire while they were in the courtroom, so “your parents can see and hear how their money is invested.”)

That day when I heard my father’s cough, I scanned the crowded courtroom.

When I saw my parents I hung my head. Sweat began to flow from my palms and fingers.

Dr. Di Maio was testifying in exact detail about the decedent’s heart during the (his) autopsy and how the defendant had killed said decedent with a single wound to the heart.

I was stroking word, word, word … thinking, “Do not think about parents. Think word.”

As the nature of the trial turned to sexual details, I heard a loud gasp.

I saw my mother stand and place her hands over her ears.

She said, “I did not raise my daughter to listen to things like this!”

My mother ran to the exit doors. Stunned, a bailiff promptly opened a door; Mom exited with Olympic speed.

A long silence hung in the air before testimony continued. I kept my head down.

Later, the judge said, “Court will take a brief recess. Miss Reporter, chambers, please.”

I stood with my machine, following the judge as the jury, attorneys, witness, and courtroom waited.

Perhaps the judge asked me if I knew that woman.

Perhaps I paused, and said, “No, Your Honor.”

The judge may have asked again saying, “You look just like her, Monette,” before I may have hung my head and reluctantly “admitted” that they are my parents.

We re-entered the court; testimony continued until lunch. Dr. Di Maio would return. I stood as the jury exited and the courtroom emptied. (Court was being covered that day by newspapers, TV, filled with family members, friends, and spectators for the prosecution and for the defense. This trial was news.)

Then the judge walked to my father (Mom was not in the courtroom), introduced himself, and asked if we would like to join him for lunch.

Walking to lunch, the judge and I walked ahead of my parents. They followed behind us on the narrow sidewalk.

Suddenly, my father reached forward to speak to the judge, touching him on the left shoulder.

The judge quickly reached for his shoulder with his right hand, and perhaps, raised his voice, “Monette, tell your father never touch a criminal judge from behind on the shoulder!”

I watched the bailiffs that followed moving quickly and knew the left shoulder held a firearm, due to multiple threats.

Again, I hung my head (as I explained to Dad, on the sidewalk, why he could not touch this man).

Part I of III is posted October 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 15, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 30, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Ouch. That Hurt My Ears! Part III of III

Ouch. That Hurt My Ears! Part III of III
By Monette Benoit, All Rights Reserved.
June 2013

Part I began: Another errand. Another task to be completed.

My mother has been hospitalized for a while now. We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m. …

… Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!” …

Part II began:

Faith, “Mom resisted for so long… Mom didn’t think it would work. This is the funny part. Just as the lady turned on the sound machine to test her hearing the air conditioning unit went off. That pressure hurt Mom’s ears. She said, ‘Ouch! That hurts!’ Then Mom was angry at the noise. My step-dad and I laughed. Then Mom was angry with us for laughing. So we laughed harder until she ‘finally’ understood that she was angry at our laughing and ‘that’ was sound. Her first sound in 30 years. Then she laughed.”

I smiled. Faith continued, “Now my son has a hearing loss, too. He has the gene, I guess. He just finished a tour in Afghanistan. He missed the hearing test! And he wanted to serve so bad! So he wrote his quartermaster a letter telling him how much it would mean to serve. And his letter worked! They took him! He served, though failing the hearing test was not shared with others … He’s just come home. That’s why I agreed to get the implant. I may have grandchildren soon. I want to hear everything! Everything!”

Part III:

I asked, “Your mother has nine siblings with hearing loss? You and your son have a hearing loss?”

She laughed, “Yes! And it’s been perfectly normal for us. Mom didn’t want to hear all of us when we were kids – she used to tease us. It’s all been perfectly normal. Now she can hear perfect! Soon I will, too. And I have tinnitus and that hurts, too. Ouch, the doors just opened again.”

The woman behind me wore dark eyeglasses, a large hat.

She shoved a bag onto the counter, and chin down said, “This doesn’t work. Here!”

Watching the rude woman I paused before taking two steps away from the counter. Faith was beaming with a huge smile. She winked at me, took the bag and asked the woman, “How may I help you?” The frowning woman never looked Faith in the eye. She snarked and barked at Faith.

Yet Faith smiled at me for the longest time. When the doors next opened, Faith winced. She did not cover her ears.

Dramatically, she pointed to one ear, slowly mouthing “cochlear implant.” Then she laughed.

I held my bag of sympathy cards for my mother’s twin brother’s family, headed to the door and tried to exit opening one door just a little (to avoid pressure on Faith’s ears).

The wind gusts grabbed the door from my hand and flew wide open.

Frozen, I looked back at Faith. Her beaming smile remained and Faith said, loudly, “Thank you. Thank you for telling me about the successes! Two weeks! Can’t wait!”

Oh, this lady touched my heart.

Her hope and enthusiasm will serve her well as she welcomes ‘sound’ back into her world.

Had it not been for the need for sympathy cards for my mom (which Mom cannot select due to her hospitalization), traveling a new road on an abnormally windy day – I would have missed this opportunity to meet Faith. And I am grateful she shared.

Faith and her son – each choosing to receive cochlear implants – will have opportunities and choices that many people with hearing loss previously were not afforded.

And the Deaf community’s reaction?

Oh, that’s a whole nuther kettle of fish.

Cochlear implants are not for everyone; this I know from CARTing and captioning many seminars where individuals shared from podiums (and privately to me).

Yet, for Faith, per Faith, this is going to change everything for Faith.

And isn’t that grand? She has choices.
“And three generations with implants,” Faith repeatedly emphasized.

As I stood, bag in hand with the sympathy cards, Faith shared that when her first mother heard the air conditioning noise voicing her first ‘sound’ sentence, “Ouch, that hurts” – her mother’s second sentence was “Isn’t Jesus great?”

Faith shared “Isn’t Jesus great?” is now their family motto when it comes to loss of hearing and to increasing their hearing.

One of my personally challenging days turned into a sweet, memorable day gifted by an enthusiastic woman “waiting to hear again.” And “isn’t that great?” I now ask you?

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Exactly Why Am I Doing This Now, Part III of III

Exactly Why Am I Doing This Now? Part III of III
By Monette Benoit, All Rights Reserved.
May 24, 2013

Part I began: The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

Part II began: We agreed to assess goals that had been met as a student and to evaluate where she is now as a certified court reporter.

The court reporter then said (I have permission to share) “When I was going to school then, I was not putting in as much as I should have. Then working with you, I decided I could do this – I really could do this. I decided to not do this and to not do that, but to really do this and to not make excuses. That was how I came a long way. I focused as you advised.”

Thus, we spent our time working together constructively, realistically focusing.

Part III: Instead of focusing on the loud voice in her head, we focused on the tasks that would realistically work with her present schedule and her goals now. Today.

Her question “exactly why am I doing this now?” remained with me after we scheduled updates and ended our time together.

This very question itself, in my opinion, will give you freedom.

Have you asked yourself this question and identified what is important?

Have you asked yourself this question on a good day – and not when events are comedy for Saturday Night Live?

I believe this is an excellent question. We take risks when we ask the question, “Why?”

Together we focused on the nutrition for the goals.

The court reporter and I made a conscious choice to create strength with training while working.

What I heard the court reporter say – and what was identified later by her words – were her fears. I heard, “I am afraid …” Her true fears were shared “straight up.”

Yes, I could hear fear in her voice, as well as the frustration.

I could hear fear as very real facts were shared by this working reporter.

When she was a court reporting student, she fear identified, too. Together we addressed the fears then.

Together we walked straight into her fears now.

Fear can be a motivator – if we are moving away from fears or toward goals.

I believe that we are imprinted with past moments.

My opinion is that any professional training that requires excellent daily standards as we learn a new language and begin to build technical skills will create survival skills that any TV reality show would ever understand.

Instead of “You’re Fired,” our TV show could be called “You Passed! You’re Hired!”

We are not cast on an island to fend for ourselves alone, though it may sure feel close to that.

Individuals outside our profession are often stunned to learn that pass rates on tests in our court reporting speedbuilding classes require a 95 to “pass” up to the higher speed.

A grade of 94 is not a passing grade in court reporting school within a 60- to 225-word per minute speed class. (I used to complain to my parents, each educators, “94 is a failing grade!” Mom and Dad, would smile, “You’re the one who chose the court reporting schooling and the NCRA-approved training, yes?” I would sigh, “Yes, but – ”)

We need a minimum of two tests (some schools require three tests) at 95 before we “pass” to the next speed.

Yes, we are challenged to always strive for perfection… in school, and then on the job. Always.

Having attended court reporting school myself when (it seemed like) every day was “you didn’t pass this one” as the (speed test) papers were handed back to students. To me, these were moments that could weaken individuals outside of our field.

I still refer to my court reporting schooling as “walking barefoot on broken glass.” Really. Good glass.

Exactly why are you doing this now? Is it your passion? Is it your desire to help others in court, depositions, captioning TV and/or providing CART? This is just a sampling where we know our skills are now valued and appreciated.

Do you have a vision where you want to go? Are you there now? Do you have support for your choices now? Have you met individuals who are fun and are proof to the fact that students and working court reporters do tweak their skills, do advance goals and do not let daily fears guide them?

Are you worried about others who may judge you on your choices? I have asked this question and listened to very private opinions.

I have also heard individuals say, “Nah, I just want to stay employed and pay my bills, okay?” Got it.

Perhaps asking the “exactly why am I doing this now” question is the healthiest step forward. My opinion is that by going within to ask the questions that are creating the fears is a good, healthy step.

Court reporters do not let the tail wag the dog.

Seeking success we define exactly why we are doing this now.

Part I of III is posted May 1, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Exactly Why Am I Doing This Now, Part II of III

Exactly Why Am I Doing This Now? Part II of III
By Monette Benoit, All Rights Reserved.
May 15, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

We agreed to assess goals that had been met as a student and to evaluate where she is now as a certified court reporter.

The court reporter then said (I have permission to share) “When I was going to school then, I was not putting in as much as I should have. Then working with you, I decided I could do this – I really could do this. I decided to not do this and to not do that, but to really do this and to not make excuses. That was how I came a long way. I focused as you advised.”

Thus, we spent our time working together constructively, realistically focusing.

Instead of focusing on the loud voice in her head, we focused on the tasks that would realistically work with her present schedule and her goals now. Today.

Her question “exactly why am I doing this now?” remained with me after we scheduled updates and ended our time together.

This very question itself, in my opinion, will give you freedom.

Have you asked yourself this question and identified what is important?

Have you asked yourself this question on a good day – and not when events are comedy for Saturday Night Live?

I believe this is an excellent question. We take risks when we ask the question, “Why?”

Together we focused on the nutrition for the goals.

The court reporter and I made a conscious choice to create strength with training while working.

What I heard the court reporter say – and what was identified later by her words – were her fears. I heard, “I am afraid …” Her true fears were shared “straight up.”

Yes, I could hear fear in her voice, as well as the frustration.

Part I of III is posted May 1, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Exactly Why Am I Doing This Now? Part I of III

Exactly Why Am I Doing This Now? Part I of III
By Monette Benoit, All Rights Reserved.
May 1, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

This individual and I have worked together in the past. She emailed with a question requesting numerous sessions.

Again, I found it interesting that the tenacity and goals that were set by this person while enrolled in court reporting school (her words) “who would never make it out of school fast enough” were now similar to today’s scheduled session.

“I’m not going to spend another dime to improve my skills when I have paid so much to get where I am.” (I remained silent.)

“I know people can do what I am trying to do now. If they can do it, why can’t I? I want – No, I need to earn more money. I didn’t go to court reporting school to be at the bottom of a seniority list with working court reporters after this period of time, did I?” (I remained silent.)

The sentence I truly enjoyed (professionally and personally here), “I’ll just get there and take it from there when I do get there, okay?”

I listened to this gainfully employed court reporter.

“The support on my software is about to expire. I have to pay for that, too. And the support on my new writer is about to expire. More money there! All that adds up to a lot of money and it is due very, very soon!”

The reporter summed it up, “I just am wondering exactly why I am doing this now …”

And there we had it. The dancing zebra in the room was bowing and exiting.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

An Alpha State of Mind, Part II of III

An Alpha State of Mind, Part II of III
By Monette Benoit, All Rights Reserved.
January 14, 2013

Part I of III began: Did you know that while your brain is in the alpha state that your muscles, nervous system, and cells have a different pulse per second?

Scientists have discovered that brain waves within the alpha state function at a different level of consciousness, perhaps half the normal rate. Did you know that?

Many of us do know that the alpha state is a “level” people seek while praying and meditating. Children who are taught how to reach alpha levels during chemotherapy have different (good) results while receiving medical treatment. Biofeedback teaches this information, too.

Beta is defined as the “level” needed to function while we are awake. Beta incorporates our five senses. Beta levels may have brain pulses which fluctuate 15 to 20 pulses per second.

A good night’s sleep requires the alpha level. Again, pulses in the brain define alpha.

Part II of III: I blinked hard, froze, and looked to the other individuals in the room. I did not reply and remained in court reporter and CART provider mode.

The professional said very slowly and with authority, “She is able to enter the alpha state quicker than other people, and while she is awake – quickly. This is her work. This is what enables her to do the excellent quality of work she is providing. She is able to focus, to focus quickly. It is her training that provides entering the alpha stage so rapidly from beta. Her alpha has been perfected – perfected – to enable her to provide her work. Other people typically remain in the beta level while they work and as they go about their day. She is in the alpha state right now, entering it easily and leaving it easily. See?”

The conversation continued verbatim, “She’s doing her work from a different place of consciousness. You (spoken to me) move quickly from beta to alpha – with alpha brain waves, which you’d have to have to have a very, very finely tuned brain working, and to be in the alpha state, very alert, very aware, listening – taking it all in. When she’s doing this type of work it is similar to meditation, to going inward.”

Everyone laughed at my non-response. I simply tilted my head, remained silent.

Yet my memory-moment (my term) caused me to leave my “alpha state of mind” and to have the three-ring circus instantly enter my head while I was working. You know the three-ring circus, yes? We have the circus parading as we realtime our work, as we listen, as we think about the grocery list, and as we wonder when the next break, the next recess, the next commercial will begin, yes?

The alpha state is just a portion of the skills, my opinion, that enables me, and I believe enables court reporters, CART providers, captioners, and students in the saddle who also focus with deep, daily “taking it all in intent.”

As my three-ring circus continued, the job continued. Individuals then discussed my breathing, my focus. I thanked the Lord it was a moment when I was not sighing, was not rolling my shoulders, was not stretching or wiggling. My stomach was not growling for food, my shoulders were not hunched up with one shoulder raised more than the other.

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Wheels Slowing Spinning? What’s Your Motivation? Part III of III

Wheels Slowing Spinning? What’s Your Motivation?
Part III of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I began: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.) Many of us have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers? Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

Part II began: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is? Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words for you, great.

If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk. Now may be the time to move away from some of the daily drama that we “know” fills our busy world.

When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible. Often, we will do our darnest to avoid sitting in that darn traffic.

We avoid sitting with the wheels slowly spinning.

Are your wheels slowly spinning? What is your motivation?

Part III: What would motivate you to act on your motivation once you define specifics?

Is money again at the top of the list? When was the last time you left a job, onsite or remote, as a court reporter, captioner, CART provider, or student and felt that you had pitched your best? When did you last know you accomplished what you had planned and had worked toward?

Perhaps you want to raise your expectations for your world and to believe that you do have the coping skills to live the life you planned.

When I listen to individuals sharing their dreams, their hopes, their expectations, their fears, and yes, their successes, I am honored at what is shared straight-up, no excuses given. Court reporters tell it like it is. Really straight-up.

As we prep to roll into the holidays many of us will spend time helping others. We will schedule our time around other people’s schedules, personally and professionally, adding to the expectations of others with our hearts, our ears, our hands, and our time.

I want to suggest that you remember you are an investment that will multiple into grand, new paths when you are truly making the best choices for you.

What is your motivation to get up each day? For what are you grateful each evening and within your quiet moments?

My wish is that your goals, your dreams, will begin to whisper to you.

I wish that your whispers will become dreams, then goals.

Your goals will become committed statements.

Your statements will become reality.

You are what motivates me as I finish this article late in the evening on another extended deadline.

So many reporters and students have crossed my path as a result of my years of court reporting, publishing books and CDs, learning how to provide and then sharing CART, captioning, teaching, tutoring, coaching, public speaking, and sixteen years writing this JCR (Journal of Court Reporting) “Beyond The Comfort Zone” column.

Tonight I am working with eyeglasses that are broken (yes, we just move forward, don’t we?). I am helping my mother continue to deal with serious health issues as she grieves the death of her husband (my dad) of fifty-eight years. Then I read an email or receive a message wherein you share. The spark(s), and sparkle, in many of you is what motivates me, and I thank you.

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Thriving In Five – Or Less, Part III of III

Thriving In Five – Or Less, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: Why thrive in five? Why thrive with less?

I believe the majority of individuals in the court reporting profession think of the number ‘five’ as a take, a 5-minute take.

Thriving in five? Yes.

Thriving in less than five? Yes, this relates, too.

Recently, I read that the average person thinks 50,000+ thoughts a day.

I smiled immediately thinking (adding to my average number of thoughts that day) that court reporters must have many more than 50,000 thoughts a day.

Our tenacious personalities, our “word” work and our “word” schooling, in my opinion, would add up to many more than the average person, yes? …

Part II: Is steno a new language? Yes. Do we learn new skills every day? Oh, yes.

Do we learn new words each day?

Yes, each and every day.

And that thrive in five mindset is a frequent flier program in our court reporting world.

We do earn frequent flier points and note skill advancement once we decide to focus on this concept.

The mindset is doable and assists us to measure our progress and our goals. It is.

Often I may ask where a court reporter is (spending time) advancing their skills?

Many professionals share that they practice after a full work day, “At home in my office.”

I may ask students, “Where do you attend school?”

A common answer, “Online in my room alone.” Hm. …

Part III: Thriving in five is a simplistic approach to find some fun (their words) – court reporting students and court reporters shared with me – when I trotted it into my tutoring and coaching time.

“Might as well try this,” some said. “It seems worth a go.”

My reply, “Now that’s the true spirit.”

I also suggest that individuals embrace their discomfort – momentarily – to isolate what is stopping or halting the advancement of skills and goals.

Thriving in five includes finding your interruption(s) focus, to isolate an interruption in your strength, and in your confidence.

Remember when you struggled on the steno machine in your new theory, your new language, writing “a cat sat on the hat?” Did you just smile?

We huffed and puffed writing those words, yes?

As a court reporter, “I absolutely can do this,” is one thought I have when the mojo is flowing.

I may also think, “This will never happen again.” Why? Because my head may be on a table or the steering wheel.

And the action that created that thought is one I truly do not ever want repeated. Not ever.

We earn many of the thoughts that cross our mind – remember I quoted the stat above for 50,000+ per day for the average person.

What are your favorite five word thrive in five possibilities?

Multiple individuals have shared this focus “is like scrabble, and I can use vowels and consonants.”

Each day we collect data in our personal and professional world.

We trust the method and the process that has successfully set us apart from the “average” person with our skills, our thoughts, and our focus.

Refine, define, and know that you are the expert.

Part I of III is posted July 13, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted July 31, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted August 8, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Thriving In Five – Or Less, Part I of III

Thriving In Five – Or Less, Part I of III
By Monette Benoit, All Rights Reserved.

Part I: Why thrive in five? Why thrive with less?

I believe the majority of individuals in the court reporting profession think of the number ‘five’ as a take, a 5-minute take.

Thriving in five? Yes.

Thriving in less than five? Yes, this relates, too.

Recently, I read that the average person thinks 50,000+ thoughts a day.

I smiled immediately thinking (adding to my average number of thoughts that day) that court reporters must have many more than 50,000 thoughts a day.

Our tenacious personalities, our “word” work and our “word” schooling, in my opinion, would add up to many more than the average person, yes?

Back to the thriving in five.

We can create five goals while in school, while working as a reporter, while testing, and while improving skills and our goals.

Thriving in five may be customized for working reporters and for students.

Thriving in five may be long term.

Thriving in five may also be short term.

Five words. “I will accomplish this now.”

Five? “Bring it on; I’m prepared.”

Less than five? Yes, there are many.

“I will remember to breathe.”

(In class, one day, during a mandatory test, a student forgot to breathe and hit the floor with a bang. I could not stop dictating the test. Yet my ears and eyebrows remained raised for almost five minutes. That student then stayed down on the hard, tile floor, “so I didn’t interrupt anyone,” waiting for the end of the test and the moment until all fingers stopped writing in a large classroom. I cannot make that up.)

Five words. I note when people share and ask, “What is your lowest fee?” “Then get that bid back.”

As summer marches forward the thrive in five may become “a task to be accomplished.” “Something I need to finish now.”

I started thinking about thrive in five while working with students and reporters.

“I need to learn it.” “How do I write it?” many students ask.

Me, “How does your theory define it?” (Okay, that’s six words.)

“I haven’t looked it up.” “Why transcribe all my tests?”

“I’m sure I didn’t pass.” Yikes.

After a 5-minute take and while at work we have the ability to learn so much about how we write, how we hesitate, how we misstroke a word or a phrase.

We can also learn how to avoid repeating that same error, that untranned word or phrase.

When we learn a new skill or new language, typically there is a steady climb with improvement.

As we continue to hone the new skill or a new language, typically the skill plateaus and/or the skill may pause.

Our skill advancement may seem to slow down or – worse – have a dip. This is normal, say experts.

Yes, one might state that it is normal if they are not the individuals who are experiencing the change in rapid advancement. Yet this is how we learn a new skill, a new language. It is.

Part I of III is posted July 13, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted July 31, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted August 8, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Weeding, Inner Landscapes, Nuclear Implants, Part III of III

Weeding, Inner Landscapes, Nuclear Implants, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain. …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills. …

Part III: Individuals in our field desire to improve and to advance management techniques.

Where are you stuck?

Where do you think you are stuck?

What weeds do you want to eliminate to avoid frustration and wasting time (words often shared with me)?

So where does the “nuclear implants” from the title come into this month’s column?

Simply put, I thought you would enjoy this true event.

As I was “weeding” this article, my office received a phone call.

I was informed I needed to promptly return the call as “they need help for someone with a nuclear implant.”

Yes, I promptly returned the call.

Yes, the individual has a (long) job title specific to assisting consumers and individuals with specific requests.

The person making the request then stated, “The reason for phoning is to have you translate the language for nuclear implant people.”

Yes, I am sure the request was for a cochlear implant – not nuclear implant – and translation of a language is not necessary.

As a court reporter I listened and was then informed by this individual what “all we really need is your lowest price to translate the language for those nuclear implant people? That’s all we want to know.” Imagine that.

Weeding, inner landscapes, and nuclear transplants.

Our work and our world is changing.

I believe that you deserve to remove the weeds (this may include people, too) in your world.

You deserve to customize your inner landscape and to enjoy the process.

And I wish you persistence on your path.

As I finished this article, the mail was delivered.

The postal lady said, I kid you not, “Here you go. I spent the last several days weeding my yard and my mother’s yard. She’s too old, 96, to do it by herself. It sure is soothing to weed, isn’t it?”

I blinked hard and tipped my head.

She said, “At the end of my busy day I actually look forward to going out there and just ripping those weeds up out of the ground – roots and all!”

I bowed my head, smiling.

“Yes indeed,” was my only reply.

She wiped the sweat off her forehead with her elbow and upper arm.

She laughed, “I work hard all day outdoors, too, to then go out there and go get ‘em. That’s how I’m relaxing now. And I find it soothing. I get to think and plan my next day and my world. Whoever thought I’d actually look forward to that?”

I smiled and watched her depart. Yes indeed.

Weeding helps her to sort the details and to plan her world.

And you? What helps you?

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Weeding, Inner Landscapes, Nuclear Implants, Part II of III

Weeding, Inner Landscapes, Nuclear Implants, Part II of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain.

Warm winter temperatures and so much rain have brought the gift of bluebonnets, roses that bloomed all winter – as well as weeds and fire ants.

We have so many weeds that we are now being “warned” (actual word) by “experts” via newspapers and news that the weeds and bugs “to come will be extreme” (actual words).

The lack of low temperatures also has gifted us with “extreme” pollens, and we are being warned about allergens that “will explode” as temperatures rise.

The subject of weeds has overtaken, my opinion, the majority of topics when people now greet each other.

Running an errand recently, a man approached and said, “It sure is warm out there. The fleas are going to be abundant this year. You better take care.”

I was not sure if he was joking. Nope, he was sincere.

I stood poker-faced and listened before he shared “the bad news about weeds” and what is predicted.

I looked around the store, paused, and softly said, “You sure are full of good news today, yes?” …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills.

Inner landscaping includes celebrating your strengths.

When you know that a change is needed (or is going to be needed) this is a strength.

Many of us know the experience of looking over our shoulder and seeing (knowing) when the change or adjustment “should” have been made.

One person’s weed may be another person’s flower, yes?

I know people who ruthlessly uproot all sunflowers to prevent sunflower seeds from spreading.

I also know people who love the tall flower and purchase specific seeds to grow larger sunflowers in their yards.

Your landscaping will be different than others around your world (work and school).

Permit the process, the weeding, to methodically integrate into your world, into your schedule.

I often share with people I coach and tutor that in order to successfully run a marathon we achieve best results when we put our sneakers on. (You know who you are if you just nodded.)

On my lawn-weeding yellow brick road I have purchased multiple products to assist me.

After applying products, when weeds, fire ants and bugs are not eliminated I shake my head. These products must work for somebody, I think? So why not me?

Do you see the correlation?

Reviewing my weeding and landscaping goal (and fire ant elimination) is an intention wherein I “want” to see an improvement or achieve the desired result, yes?

The lettering on each label, typically in all caps, states that weeds or bugs will be eliminated with “one simple dose” – and this raises my expectation as I purchase them, then apply ingredients. I now have an entire shelf dedicated to products that did not bear fruit on the “quickly” or “one simple” dose.

Then I ask another person for a recommendation; I ask what worked for them.

The comparisons to weeding and landscaping does relate to our work.

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

How To Write Ineffectively, Part I of III

How To Write Ineffectively, Part I of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate.

I wrote, “… The circus comes to town in the blink of an eye. … Students and court reporters know how to work, and we know how to write ineffectively. In short, we know what does not work.”

As I received comments and questions I read, “I received my school certificate, but I haven’t passed state or NCRA certification. I have so much – as other students – to contend with, and even though we try to practice every day, we don’t progress. Lord knows we pray. This can be depressing.”

Multiple emails from reporters detailing how they write ineffectively, another email about not seeming “to get anywhere” while “trying to practice” every day, including the term depressing and earning certification – these are each important words to me.

Students develop specific skills, in my opinion, while in school.

Upon graduation, court reporters learn a complete new skill set while realtiming.

(I am in awe of the students now graduating with conflict-free dictionaries and custom software packages to specifically meet their needs, their requests.)

Our intention while in school, in my opinion, is to pass that test.

Our intention while on the job as a court reporter, CART provider, and broadcast captioner is to accurately have each word translate accurately.

Certificate pages in depositions and courtrooms require our signature stating we provided an accurate transcript (wording varies with each venue, state, and court, we know).

CART providers and captioners know that their consumer(s) and/or viewing audience are relying upon their finely tuned skills to accurately realtime each word.

Writing ineffectively, for a student and/or a reporter, would include not eliminating efforts that are unproductive. Yes?

Simple, yes?

Perhaps not, it seems, from the students and professionals who contact me.

“How do I change my writing?” they ask.

Working harder for each test and on each job does take its toll.

Stress, burnout, ill health – we know these issues may surface when work and testing are challenging.

Yet many people with a refocus will change the challenge.

I have placed my head on my desk or the steering wheel with the simple mantra, “That will never happen again.”

Then I work and focus upon removing that problem.

Does it work the first time?

I wish.

Yet, a focus draws attention.

We learned theory and progressed through school, yes? You can change your focus.

Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 25, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

There’s A Lot Going On In The Circus, Part II of III

There’s A Lot Going On In The Circus, Part II of III
By Monette Benoit, All Rights Reserved.

Part I began: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered.

Individuals who have been on autopilot seek to regain their private and professional world. How? Ah, grasshopper, this varies with each person and with the circus.

The circus, as I coin the term, is the whole enchilada. It is the noise, the chatter, the bright lights, and the colorful people you permit to join your festival. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments.

Recently, as I worked with an individual seeking to regain balance I asked, “What is the best quality you now have?” I kid you not – the answer was two words: “Nothing works.” Hmm.

Yet if I spoke to that individual a few hours later, a day, or even a week after my direct question, I am willing to bet that the answer would not be “Nothing works.” The answer, and the circus, would be different.

The colorful circus with loud music was present at that moment.

Yet many of us have experienced calm moments in a circus.

There are sounds of soft music as we stroll the circus path.

There are wafts of delicious smells as we stroll the circus. There are moments of quiet and calm as we twirl on a ride.

There are sweet moments watching small children, wide-eyed, who reach up and out to an animal or to an adult.

The guide to surviving the circus is simple, yes?

Take the good, leave the bad, don’t overeat, know when to walk away, and remember where you left your car.

Once the guide is clear at the circus, and we know the circus can march into our world now with 24-hour cycles of technology, communication and social media, we then have a motivation to place our circus boundaries and to stick the boundarird, yes?

Court reporters, students, and instructors have stunning survival skills.

Students are working and attending school online or onsite; court reporters, captioners and CART providers are capturing words, challenged with new experiences every day, and working to expand skills.

Our goal is to accurately write each word the first time and to preserve events.

Simple, right?

Simplicity in our world involves multiple exterior variations on the job, in school, and while racing to a store to purchase food that is essential for that next meal.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted March 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

My Village Chief is HOH, Part III of III

My Village Chief is HOH, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.

He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.

When he turned his head, I saw the aid. Then, I saw the second hearing aid. …

Part II: He paused, “Can any court reporter do that?” pointing to flawless live captions.

I ducked my head, thinking … thinking. He leaned in to hear my answer.

“May I ask you something first?” I asked softly.

He nodded. Slowly, I asked, “Can any GP, general practicioner, any doctor, do what you just did?”

The doctor looked puzzled.

I asked, “Can any doctor go into an organ, one bleeding for months from cancer radiation not knowing what the doctor will find, eliminate multiple blood clots, clean the organ, and assist the patient – all in realtime – as you just did?”

He shot back in his chair, “No!”

I leaned into my village chief, “That’s my answer to you.” …

Part III: A nurse ran into the room with a phone. She said slowly, loudly, “HERE! When it rings, you answer, okay? The cardiologist will phone, okay!?”

My village chief paused before he looked away. I saw it.

Everyone could hear that nurse.

When the phone rang in my village chief’s hand, the nurse loudly said, “It’s ringing!!” He looked to the floor and said nothing before he placed that phone to his ear.

Soon, he departed without looking back, “We have to do this before this patient leaves Recovery. We only have minutes.” I thanked his back as he exited. Yes, he heard me.

A cardiologist appeared.

Soon, I answered my parent’s questions, and chose not to volunteer details while anesthesia and specialists were flowing in and nearby – all in realtime.

Then I drove to the one parent, recuperating after 57 days in hospitals now able to sit up.

I left out “Really bad. Could die …”

I focused on, “The doctors are wonderful.”

I checked meds, fed my parent, took out the trash, drove home.

That night a package arrived. (I receive a JCR, Journal of Court Reporting, for my library due to this column.) I was surprised to see the March 2010 JCR, not a current edition.

The cover detailed court reporters reporting veterans’ stories. My column that month was “A Number Of Firsts” profiling Karen Sadler, Ph.D., self-described “severely hard of hearing,” and Karen’s path to doctoral studies.

The next day I took the NCRA JCR, within envelope (to avoid others seeing my magazine), and waited for my village chief.

In IM-ICU I said, “I think this is a sign that I’m supposed to give this to you. I circled HOH and veterans articles you might enjoy.”

The proud WW II vet said, “I have multiple surgeries, and I’m helping doctors tonight. I’ll read this before I go to bed. Promise!”

He patted my arm; my JCR was tucked under his left elbow. Then, he ran down the hall to his next surgery.

We see each other often now with two parents hospitalized for seven-plus months.

Recently, a parent was re-admitted through ER, then moved to the surgical floor.

Married 57 years, my parents were 500 feet apart before an ambulance transported one parent to another hospital without letting them see each other.

When I see my chief, I call to his back (he hears), “Hey, Village Chief!”

He always turns around, “Hi! I have a patient …”

I smile, “I know. You have a patient waiting in surgery.” “Yes,” then sprints off.

When he has a moment, I share a hug.

Privately, I share events that baffle me.

“There’s too much blood – on the floor, the patient, in a cup on a shelf, in the cath; the patient does not know where the door is. Still the hospital is working to discharge this ICU patient today.”

He listens, sharing private opinions. Private opinions.

The hospital did discharge the patient hours later. I insisted that my concerned “are charted” for this patient.

The patient, my parent, was readmitted approximately 7 hours later with a 103 degree fever.

The ER staff was adamant that the hospital never should have discharged this patient, and the patient would have died that night if the patient had not returned to the ER.

I immediately requested my village chief.

He stepped back in, again this man saved my parent’s life – again – and I am listening to this wise doctor who has a passion for his work – again.

My village chief is hard of hearing, and I would have it no other way. He has saved my parent’s life so many times I have lost count.

This is perfect in my world right now.

And now I thank each of you, court reporters, broadcast captioners and CART providers for all that you do to help others – to include my village chief. Thank you, mon amis.

Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

“I Don’t Listen Well,” He Said, Part I of III

“I Don’t Listen Well,” He Said, Part I of III
By Monette Benoit, All Rights Reserved.

When the medical specialist stood over my mother’s ICU bed and said, “I don’t listen well,” I was sure he was joking.

My mother was admitted into the hospital via ER. We thought it was a virus or food poisoning.

Soon, she was in intensive care.

Mom spent nine days, including Christmas Eve and Christmas day, in ICU.

The seven doctors I met had fill-ins for Christmas holidays.
Some physicians had fill-ins for the fill-ins.

Yes, then we shifted back to fill-ins, and then back to the original doctors, Monday, December 27th, 2010, as each read the chart.

Many physicians and professionals shared details with me about specific windows of time each had to visit their family – or two families (their words).

I believe the holiday season, and watching me sit alone, shifted people as they “blew through” (their term) to ‘round’ my very sick mother.

A few whispered to me, “There but for the grace of God go I at my parent’s bedside.”

I nodded each time, listened, honored with their sharings.

Individuals privately discussed that they were driving distances to open gifts with loved ones with whom they no longer live.

As I listened, their eyes filled with tears.
Then each regained composure and continued ‘rounding’ of patients.

The physician I am writing about is a distinguished specialist with multiple letters after his name.

We liked this man immediately when he entered our small room (a unit) with a large smile.

Squeezed into an ICU spot, Dad had just described a CD series as “fascinating” and handed it to me with a simple, “Here you go.”

The physician’s interest was piqued; he asked about the CDs.

“The Buried Book, The Loss and Rediscovery of the Great Epic of Gilgamesh” by David Damrosch (unabridged) details “Gilgamesh himself at the dawn of recorded history,” from tablets lost in Mesopotamia.

The physician knew (a lot) about Gilgamesh.
He and my father began a spirited, factual, historical discussion ripe with proper nouns and dates.

Mom beamed in her bed.

Mom, Dad and the doctor had just discussed facts surrounding her grandfather’s, Adolphus Floyd, Civil War capture and two-time imprisonment (P.O.W.) for the south.

(I was pleasantly surprised that Mom was able to formulate the accurate facts and words – as she sick as she was.)

I stood at the foot of the bed and smiled.
It was so good to see bright spirits shine.

The nurse working one of many machines at bedside stopped to tip her head and listen, her back turned to us. I watched her, too.

Court reporters notice that, yes?

I had the Gilgamesh CD collection in my right hand.

Due to the doctor’s fascination and complete unabashed enthusiasm I asked softly, “Would you like to see the epic?”

The doctor quickly tucked his equipment around his neck and reached to my hand saying, “Yes! I don’t listen well.”

I paused before I softly teased about his work and why he was in the room – working in realtime.

Sincerely, he said, “Really. I score in the top percentile of the country for skills. Yet I don’t listen well. I need to see it.”

Dad said, “She’s a court reporter. You may want to watch your words. She remembers everything and can repeat your words back to you.”

The doctor said, “No, really. It’s true.”

I shared that he might be a profile for my next article saying, “I’m always trolling. Your ‘listening’ would be great for my court reporting column.”

Dad and Mom looked the best I had seen in a while. Everyone laughed, and all was right for a moment in our world.

The next day, the physician strolled into ICU and said, “I shouldn’t have said that to you, but it’s true.”

He re-introduced and expanded the conversation.

That’s when I said, “Now you are so the topic for my next column.”

Court reporters listen. We listen precisely.

We listen while thinking about our lists, working and tasking – all in realtime.
Others I’m learning? Not as much.

Christmas and then New Year’s became my quest to “listen” to their listening. People have (seriously explained to me) territories.

One could not simply step on another’s toes. (Excuse me?)

Many medical moments required instant decisions from family members with professionals, and then another specialist would enter and have a different request, set of facts, or “they can’t do that!” (Oh, yes, they did.)

One physician said, “I want to put them all in the same room and have them duke it out together.”

Dad reminded that doctor that I remember words.

The doctor said, “Good! I’m trying to help your mother! And save her life!” with two fists in the air.

I sat at the edge of the hard, uncomfortable chair, eyes and ears open.

I worked to avoid looking stunned (the court reporter look we know well).

Individuals wearing white coats and specialists wearing polo shirts appeared surprised that I listened at Mom’s bedside, then asked a brief question following a four-minute explanation.

This is what we do. We listen. We listen. Then we listen.

Part II of III is posted April 19, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted April 26, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching

http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

De-Can’t The I Can’t, Part III of III

De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010

Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.

The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.

When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”

This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”

Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.

As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.

What does this have to do with our work, our path? …

PART II began: I did not know the man, though I knew the national corporation.

Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”

I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”

I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …

PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.

I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.

My opinion is the focus in the phrase is similar to a focus with red cars (as an example).

When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.

Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.

When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.

I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.

Was this successful? Yes.

Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.

One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.

Words have power. Words define who we are at the moment.

Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.

We are really, really good word people with sophisticated (finely-trained) disciplines.

“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.

We have limitless choices with ‘huge’ potential.

Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.

And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.

Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Simple Silence, Part II of III

Simple Silence

By Monette Benoit, All Rights Reserved.

Simple Silent, Part I was posted 12/8/09, www.monettebenoit.com and www.CRRbooks.com

Part II of III:

Why am I sharing this special memory? I believe court reporters are sensitive to sound. It is, after all, our bread and butter. Deaf friends have asked, “Is there technology to accurately help me do what you do?”

I slowly shake my head with a smile, “Um, I don’t think so.”

The reply, always, “Me neither; I just wanted to know.” I am surprised how often this conversation evolves.

Another conversation evolves with court reporters and students while I coach and tutor.

I am repeatedly asked, “What are you listening to?”

When I inquire why this is being asked, I hear, “You are very quiet when I speak. Do you have your computer on? Are you doing something else? Do you have music playing?” I am surprised how often I hear these words.

I reply, “When I work – court, depo or CART – I am listening. When I am teaching, coaching, I am listening. This is what we do well. My computer is not on, so I may focus. There’s no music.”

Then I pause for the follow-up, which is sure to follow: “What do you have in the background? Fish tank? Fountain? What do you have for sound?”

I reply, “Silence. I have bird feeders outside. Truly, that’s it.”

Individuals with severe hearing loss (there are degrees) or profound deafness may not have sound.

Silence is powerful. Is that one reason we are comforted walking into church? Close church doors, and you may not hear external sounds. Open those doors, and the world instantly changes.

When people arrive at my office or home often silence is a topic. Adults pause, “What is that? No sound? It’s so silent. I can’t do that in my world or home.”

And some add, “I hate to leave; it’s peaceful, quiet.

Teens comment, “What? No TV, music? What’s up with that? It’s too quiet. Why?” Teens shrug, hands in the air, gesturing their thoughts on ‘no sound’.

Frequently, in the next sentence, individuals say, “I like it; it feels good” – or – they say the complete opposite, “I need something in the background; I could never do that.” (There’s not much middle ground on this.)

Again, the topic of sound – or lack thereof – is introduced.

In 1993, when I opened my CART “headquarters” within a sign interpreter’s business, I feng shui-ed my office see if it would generate more revenue.

Hearing and deaf trolled through and parked in chairs, sharing, “It feels peaceful.”

Maybe having been surrounded by music and sound as a child and adult created an opportunity for my choice.

Part III will be posted 12/29/09 on www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached at: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE
Realtime Court Reporter, Instructor, Consultant, Columnist
Coach, Tutor and Multiple Title Author of Books & Test Prep for the
Court Reporting
& Captioning Industry

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals.

Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

Yikes … It’s Hurricane Ike!

Yikes … It’s Hurricane Ike!

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Galveston’s history has a personal interest. In 1900 my maternal grandmother’s family walked 500 miles from Gilmer, Texas, to Corpus Christi, Texas, with livestock, farm equipment and four covered wagons.

My grandmother’s father, Adolphus D. Floyd, twice a 7th Regiment Texas Infantry Civil War Prisoner of War, POW, struck oil in Gilmer. Post-war, he studied “the best soil in Texas to grow cotton.” Then Adolphus saved $99.00 for the family relocation. After their move to Corpus Christi, my family planned a large Galveston family reunion.

September 8, 1900 a Category 4 hurricane hit Galveston, Texas. An entire “branch” of my grandmother’s family was swept off a hotel roof. Reports estimate 6,000 men, women and children perished.

Had the hurricane struck two days later, my grandmother, Monette Rae Floyd, her father, mother Marjorie Howard Floyd, nine siblings and four “extras” (as they were called), white and black children, would have been in Galveston for their family reunion.

Monette Floyd was a four-year old piano prodigy. Later, she became the first music teacher in Corpus volunteering her time in the schools. Later, she had her own orchestra. Later, she worked as a Corpus court stenographer. Siblings and “extras” not in Galveston that day in 1900, later built a life knowing ‘what might have been’.

I grew up listening to detailed history of Galveston, Texas coastal storms and the phrase, “There but for the grace of God go I.”

Sheryl Stapp, CSR, RPR earned her certifications in 1998. She has worked as adjunct professor, Del Mar College, and as an official in Corpus and Sinton, Texas. Currently, Sheryl lives in Houston working as a freelance deputy official. I asked Sheryl to share her story.

September 11, 2008, weathermen asked, “Where will Ike land?” Corpus Christi, my hometown, was targeted. I’ve been in Houston since 2003; I return every few months. My best friend, Diane, whom I met in seventh grade, lives there. I’ve been playing bunco with girlfriends, true treasures, since 1995.

I called Corpus friends, “Come to Houston. Run like a rabbit,” as I was raised to do if a hurricane headed your way! Soon they phoned, “Get out of Houston. Come home!” We were not in mandatory evacuation; we stayed put.

On Friday, September 12, 2008: My parents, roommates, Fletcher and Elaine, were nervous. Near 10:30 a.m. precious Mama had “that funny feeling.” I gave her Advil and tucked her in. Daddy and I put plywood over the patio doors. Soon I heard, “I can’t breathe.” I called 911 praying, “Please, Lord, not yet.” The ambulance arrived in 15 minutes; paramedics put her on oxygen. Again I said, “You’ll be fine, Mama. I’m following right behind.”

The hospital was preparing for lockdown during Hurricane Ike. The emergency room staff worked with ice chests, blankets, sleeping bags and radios. Three crews were staying through Monday.

Mom was intubated and sedated. I headed to the chapel. Then came the really hard part – leaving. Lockdown meant only emergency vehicles in or out. Daddy left his “child bride” (they married in 1955 at 22 and 23 years of age). Talk about tough.

We returned home. Meteorologists had Hurricane Ike down to a science. Ike would blow in 10:00 p.m. and depart the Magnolia City early morning. Rain and wind pounded all night.

I arose at 8:00 a.m. There was no wind, rain or flooding, and there was no phone, TV or Internet. Dad and I walked the house. No broken windows, shingles. We had been spared.

True Texans, neighbors, barbecued freezer meats, and it was the Saturday Night Live Happy Hurricane Party! We had flashlights inside and lanterns outside; ice chests held beer and sodas.

Battery-operated radios shocked us with Galveston’s devastation only an hour away. Pictures in the Houston Chronicle were unfathomable: A Category 2 landfall annihilated that historical coastal town.

Initially, one generator powered four houses. We needed the generator for Dad’s continuous positive airway pressure (C-Pap) machine, so we made the purchase. I’m a city girl. There I was with my 76-year old father, 100-degree heat, reading the manual to assemble this generator! Later, I felt I could do this! We wheeled the generator onto the porch. I realized, again, how little I knew. That generator was loud! It sounded like an 18-wheeler!

I was thankful because that noise ensured I’d hear Dad’s C-Pap machine. I’d listen and think, “Thank you, Lord. Daddy’s lungs need it.”

I thought I’d lose weight since I couldn’t cook, right? Wrong! Everyone asked, “Do you have food? Need something to eat?” One Federal Emergency Management Agency (FEMA) Point of Distribution (POD) volunteer went house to house, gifting Meals Ready to Eat (MREs) water, cookies and non-perishables!

It was humbling to walk into the courthouse with wet hair (no hairdryer), wrinkled slacks and shirts (no iron), no make-up (you cannot apply makeup by flashlight)! I was not alone. We all laughed, “This is not a problem. We are so fortunate.”

One lady shared she worked with a Galveston court reporter who had e-mailed everything to her scopist. Even when natural disasters strike, court reporters get the job done! Our technology has come so far and it continues to keep us on our game, on the cutting edge.

My friend, Monette Benoit, called. She caught me at the library checking e-mail – after waiting an hour! Once assured that Mom, Dad and I were okay, she shared her view of captioning Hurricane Ike from a local, national vantage point. Monette always reminds me what we do is unique, an in-demand skill. It’s life-affirming to know court reporters and broadcast captioners are helping deaf and HOH every day. My mantra during our conversation: “I love court reporting!”

Daily, we called the intensive care unit, ICU, to check on mom; she was improving. Mom’s our glue; she raised five children in the 1970s on a schoolteacher and construction materials salesman’s salaries.

On Monday, Mom thought it was Friday! She’d been sedated for four days. While Houston was without water, TV, air conditioning, she had comforts. Hospital staff was good to Dad. He’d get a hot meal each time Mom did; they filled his ice chest before he departed the hospital.

Mom came home two weeks later; we still had no power. The respiratory company brought the oxygen machine. At 4 a.m. on Saturday, our generator ran out of gas. I’ll never forget going to check it, flashlight in hand. Daddy, with C-Pap tube dangling from his headpiece, brought the gas cans. He looked like Snuffleupagus! I thought, “Lord, let us get this cranked up so Mom gets oxygen and her Texas-sized heart can keep on ticking!!” After a few stops/starts it was fine. Twenty-four hours after Mom’s return home, here come trucks down our street.

A light switch that turns on one lamp becomes a treasure.

My personal Hurricane Ike experience was humbling: Stress riding it out, leaving Mom, watching Dad feeling lost and anxious without her. After Ike arrived and left, it was the daily hassles of draining and refilling ice chests, visiting the ICU in staggered hours, sitting in lines at the gas stations, filling generator tanks and having no air conditioning (just plain brutal!). I always said, “I can’t complain. We were fortunate. Mom was in the best place she could be; our home is intact; friends and family are safe.”

Galveston’s stories put everything in perspective. I was reminded of Daddy saying, “I complained because I had no shoes until I met a man who had no feet.” I’m so grateful, realizing how blessed I am.

You boost my self-esteem, Monette. I tell my little Ike story and think, “Who cares?” You hear my Ike story and think, “Great story! Let’s share.”

I’ve not mentioned this article to my parents because it’s about them, not me. I’m going to frame it and gift it as a Valentine gift to Fletcher Robinson Stapp and Elaine Hansen Stapp.

Monette: Yes, indeed. “There but for the grace of God go I.”

Sheryl may be reached at ssdepo@aol.com.

Cracking The Code To Testing and Court Reporting Certifications, Part Two

Cracking The Code To Testing and Court Reporting Certifications, Part Two
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

Within the previous Monette’s Musings post, www.monettebenoit.com, I wrote, “Cracking the code to tests and certifications is more than a metaphor. Expanding our goals is part of our path as keeper of the record. As a tutor, coach, court reporter and CART provider, I believe one creates goals.” I shared tips to deliberately observe your conscious and unconscious thoughts and actions.

Now that you are focused on your journey, your quest, we need a formula to succeed.

Each of us has talents. What attracted you to this profession? Did (do) you have passion for your work? If your passion is tired, overworked or irritable, now is a good time to reevaluate and to set new goals.

Here I share code tips on what to deliberately eliminate.

Eliminate Negative Self-Talk Code Tip: Listen to self-talk – that dialog that runs and sprints chattering in the back of your mind. Is your chatter overwhelmed with deadlines and challenges?

Is your mantra, “I can’t do it; I’ll never be fast enough; How do I memorize every word in the English language?” As you work, practice and study, are you thinking about laundry, errands and fuel prices?

Five minutes is not a long time until you are writing dictation and self-talk chatters, “When is that person going to stop (or shut up)?” Banish this negative chatter from your path. Detach, observe and deliberately listen to yourself. Then fix it (the issue).

Complaints Code Tip: Eliminate (reduce) complaining. Much of our self-talk may be perceived as complaining. Listen to yourself. Court reporters and students I work with share, “I do that! Thanks for pointing that out. Now I’ll focus and eliminate that – self-talk.”

Avoid Trying-To-Get-It Code Tip: Don’t try, do. Years ago I met a wise woman who listened to a comment I shared. She said, “You cannot try; you can only do.” That sounded coded to me.

My memory-moment occurred when she stated, “You cannot try to sit in a chair. You either do or don’t.” She then attempted a half-sit, froze, looked at me saying, “See? You cannot try to sit.”

Part of her work was preparing people to walk on hot coals. (You know who you are. I’m surprised how many court reporters – and teachers – have done this. Some of you walked on coals with your mother. You proudly shared this with me.)

No, I don’t think hot coals are necessary for passing any certification test.

The woman’s comment imprinted a marked difference in what I took from a passing comment. As this (issue) relates to you, don’t try to get that take, don’t try to get every word or try to memorize every definition.

Don’t try to make time to study, to practice. You cannot try. Your deliberate focus is to eliminate trying and to only do.

What Am I Doing? Code Tip: Eliminate “What do I do?” moments when you study and practice. Establish a goal for that day and for that hour. A set structure of tasks will assist you to accomplish more each time you prepare. And expect a few surprises as your deliberate focus expands. Once you expect, you (re)solve.

Why Am I Doing This? Code Tip: Eliminate “Why am I doing this?” (a.k.a. “Why waste my time?”) This question is huge in our profession.

Tenacious personalities enabling individuals to excel through court reporting school (with daily pass rates of 95% or higher) and to excel (a.k.a. survive) daily technical work may, on occasion, seem overwhelming. Sometimes it is. Prep first. Don’t question why. Just do.

Repeated Mistakes Code Tip: Eliminate (reduce) mistakes. Seek to find your patterns, your mistakes. Then meticulously and deliberately go get ‘em. Eliminate one error at a time, then another error. Each error is only one point, right?

Unstructured Hours of Practicing Code Tip: Eliminate long periods of time without breaks, readbacks, or change of material. One cannot practice 12 hours a day, 7 days a week and find refreshing progress.

A court reporting student I’m tutoring said this is what she was told she needed to do to pass school and certification tests. I sighed and then systematically broke that advice into multiple pieces.

Many experienced reporters and captioners believe that long hours of work and practice require breaks to maintain strong muscles and a sharp mind. Many people who have back, arm, and wrist problems wish they knew then what they know now. They do.

Often we choose to live and work with our computers, steno machine and few breaks to fundamentally rest. Much (more) can be accomplished with structured practice, study, and rest.

Distractions: Eliminate e-mails, IMs (instant messaging), and phones when you set aside precious time for yourself. Don’t try. Just do.

Inefficiency Code Tip: Eliminate practicing at speeds over your speed without a review and without a connection to your fingers and your brain as to how a word is defined.

Without a connection, this (you) creates repetitive errors. Focus on each stroke, word, each definition. Work to find the reason(s) why you are being challenged.

What Is Not Working? Code Tip: Eliminate what you know is not working. If you work full-time, attend school, and practice when you are hungry or tired, your progress is affected. When I shared this tip with an experienced official court reporter I am tutoring, she howled with laughter, “Oh, you bet, that’s me!”

Stress, Anxiety Elimination Code Tip: I know, again, this tip is easier said than done. But this is your journey, your quest.

As I’m writing, it’s late. My Maine Coon (18-pound rescued cat) is asleep, crashed with his head down inside my sneaker. The house is dark and quiet; I worked a full day. A (rescued, abused) purring cat is on my knee while soothing music is playing. I have a deadline with my editor. To squeeze more into my day (and night) this is how I meet a goal I created to become more productive. What works for you? Do that.

Use your time wisely, fix mistakes, rest, learn what works for you, and then combine your formula to succeed.

What works for you one day or one week, will need alterations. Change is good when you have a plan, are prepared, rested, and deliberately focused in your current moment.

When you focus your path and are aware of insights with what works for you and what does not, your progression is greater. Success is more noticeable as you deliberately connect to focused intentions, conscious actions and your positive chatter.

Your goal is to perform at your peak and to focus on your success.

With awareness, you achieve greater results with less stress, which result in greater success. Your internal compass, your code, will guide you. It will.

Within my previous post I shared nutrition code tips; body, toes, fingertips code tips; radar code tips; inspiration code tips; common sense code tips; oxygen code tips; nest code tips; toxic decoding code tips; realtime focus code tips; entrance code tips; and people red-alert code tips.

Musicians play all the chords. Athletes work all the muscles for one sport.

You are the master of your path. Deliberately reduce and eliminate distractions. Invest in yourself.

The court reporters, broadcast captioners and CART providers I work with share an important lesson from my tutoring and coaching is: “Clearly define your boundaries.” Check your boundaries, observe your talents, align your goals.

This power-full quest to your code and passing tests can be (more) effort-less. Don’t try, do.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Cracking The Code To Testing And Passing Court Reporting Certifications


Cracking The Code To Testing And Passing Court Reporting Certifications, Part One

By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

Cracking the code to tests and certifications is more than a metaphor.

Expanding our vision and our goals are part of our path as court reporters, the keeper of the record, historical conservator, and protector of spoken words.

If you are focused on changing your life, you are having internal conversations. As an experienced court reporter, tutor, coach and CART provider, I truly believe one can create and transform his or her goals.

For 20 years, I have been honored to assist students (to include home-study individuals), broadcast captioners and court reporters to earn their national, NCRA, and state certification tests.

My students have been my greatest teachers, my leaders. Your success is my goal.

I have authored a textbook, workbooks and a companion study guide to assist individuals to pass their NCRA and state court reporting certification exams the first time they register. We also assist students, captioners and court reporters to build and to expand their realtime and captioning dictionary with ‘CATapult Your Dictionary CDs’.

Thousands of students and court reporters have worked with CRR Books and CDs (Court Reporter Reference Books And CDs, www.CRRbooks.com).

CRR Books And CDs has organized focused information on how to pass a NCRA, National Court Reporters Association, RPR, RMR, RDR, written knowledge examination – known as the ‘WKT’ since 1990.

States also have CSR, CCR certification examinations for court reporters. CRR Books And CDs has successfully assisted individuals there, too.

So you want to pass a test? My desire is to help you to shift your awareness.

If you want to pass a test in a court reporting program or a national certification test, ‘wanting’ is not enough. You need to prep with deliberate, focused intentions, conscious actions.

Recently, I received requests on how to prep from applicant test-takers for NCRA, California, Texas, Illinois, Wisconsin, Michigan, New York, Florida, New Mexico, Colorado, Georgia, Maryland, Hawaii, Oregon, Washington, and Arizona state examinations.

I desire to gift you with tips, information to focus your internal compass.

Thousands of students and reporters have accomplished huge goals – one step at a time, one step, one step – sometimes only in one tiny step – then there’s a wobble.

Now is the time to prepare your stimulus plan.

Now is the time to hone your conscious and unconscious thoughts and actions to crack the code to pass your test.

I firmly believe one-step-at-a-time awareness is where you find greatest progress. Even a step back is a step. This awareness is essential to your code, your internal compass.

Okay. So you registered to take a NCRA, National Court Reporters Association, or a state court reporting certification test? Or maybe not yet, but soon?

Are you enrolled in a court reporting school or home study program?

You now have an opportunity to stretch your boundaries. Stretching is good. Be gentle and remain focused on this goal, which is easier said than done – I know.

Many students and working court reporters can see and taste this lap while pedaling with an already busy schedule.

Below are tips to successfully crack your code — tips I coach to help many, many in your (busy) shoes. Part II will be added to assist you.

Nutrition Code Tips: Consciously focus on your blood sugar with smart eating, snacking. Vitamins are essential to preparing physical and mental compass charting of your code.

Carbohydrates create long-term energy while pasta and rice ensure your body functions at peak performance.

Proteins create short-term energy and if (when) you balance carbohydrates and proteins, you’re in athletic training. Hydrate ‘you’ (yourself) with water, perhaps green tea, Gatorade-type drinks. Sodas taste good, but many cause dehydration with additives and sugar. Stress contributes to depleting fluids. Avoid dehydrating your body; instead drink water and other helpful fluids.

Body, Toes, Fingertips Code Tips: Wear comfortable clothes, footwear. This awareness tip should be incorporated into your daily routine to prep for a court reporting (or any) test.

If you are taking a machine portion of any test, your fingertips (nails) must function at peak performance. Many students and reporters have manicures. I softly share that now is not the time to test a new length or style. What works best for you? Use that.

Radar Code Tips: As you move closer to your scheduled test, I want you to specifically notice your energy-awareness.

Code-cracking includes becoming aware that you may be more sensitive at work and school with family and yourself. Some call this “cranky,” but I prefer “sensitive.” This is normal. Once you are aware this energy is part of your preparation, you can acknowledge the awareness, and then let these test prep code tips work for you. I know you can learn a lot about yourself as you hone and fine-tune your radar, your sensitivity meter.

Inspiration Code Tips: Take time for you. Have you listened to a favorite CD? Is there a movie where you find inspiration? Have you laughed recently? When we focus on a long-term goal, I firmly believe it is the little moments (note it’s plural) in our world wherein we most effectively gain momentum toward our goal.

Common Sense Code Tips: Pack equipment – and you – before the test. Avoid gassing the car en route. Make sure there is no construction near the site. I coach that you should be packed by mid-afternoon the day before. This ensures reducing, “Dang, where did I put …?”

Oxygen Code Tips:
Stretch and breathe. When stressed, we sit with our shoulders hunched up and breathe shallowly. (Every time I proofed this sentence I noticed I was not breathing evenly.)

Consciously focus on a steady rhythm of evenly breathing in and breathing out to maximize your body’s ability to work for you.

Focus on regulating your breath. If your voice is higher than normal, you are shallow breathing. Become aware of your breath. Your body will respond with a good-sized release of stressed energy. Tip: The more oxygen your brain receives, the better you function.

Nest Code Tips: Ah, sleep. Focus on your nesting routine. The final two nights before the test, I suggest taking a warm bath or shower, curling up with a human, pet, or book, and being quiet. In your quiet moments and quiet rituals, you will find great focus, comfort. This is how you recharge.

Toxic Decoding – Code Tips: Avoid high maintenance people – really. We all know people who have toxic moments. If someone has multiple toxic moments, focus on removing your energy (you). You want to be comforted and remain focused. When there are multiple pulls (drains) for your energy, your internal compass will recognize the problem. It does. Please remember you earned the right to this peaceful, focused prep toward your goal.

Realtime Focus Code Tips: The morning of your test, consciously monitor fluids. Caffeine takes you up in an energy burst; then drops you when the burst has bust.

I coach that each person should pack red grapes and a packet of non-salted pretzels and nuts. There is an amazing abundance of energy in red grapes and snacks. (The last time I went to the movies my mother whispered, “Want some?” I tilted my head, looked to her hand in my ribs. She held a small bag of red grapes and two paper towels. Mom, “They are so good, and quiet, too.” I softly groaned and looked to where my dad sat. He shrugged, slowly shaking his head as my mother handed me red grapes in a paper towel. Mom added, “And I washed them.”) Red grapes are portable and good for you – at the movies or within a test site. Yes, I know food is not allowed. But you can snack at appropriate times. You can.

Entrance Code Tips: When you enter your testing site, consciously arrive with your shoulders back and chin up. If this is a return walk, focus on the now. If this is your virgin stroll, a click of your fingers or a sacred moment in prayer may serve you to focus. Now is where you need to be.

People Red-Alert Code Tips: Avoid huddled groups and agitated chatting. Specifically avoid anyone who asks: “What does this mean?” “How do you write…?” “How many times did it take you to …?” Now is your time. You need to consciously remain focused on your code, your test prep awareness.

Understanding Code Awareness: When you consciously perform at your peak and focus on your success, with step-by-step awareness, you can achieve greater results with less effort – with less stress, resulting in greater success. You will. Your internal compass will guide you. It will.

This month I shared tips to add for deliberate, conscious thoughts and actions. Next month, I share tips on what to eliminate with part two of Cracking The Code To Testing and Court Reporting Certifications.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Laney’s Latin; Hearing Not Required, CART, Captioning

Laney’s Latin; Hearing Not Required, CART, Captioning
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Laney Fox and I became a team, in the trenches, during her first semester in Latin. Previously, I wrote how I’m CARTing
(communication access real-time translation), realtiming, her classes. I am a court reporter, instructor and tutor translating verbatim voice-to-text upon request for Laney.

I’ve watched Laney blossom in Latin! Her deafness may be viewed by others. Limitations may be viewed by others, but not to Laney. Her world is full of life and possibilities.

We hope our articles inspire others to step onto the branch, to feel the breeze – to create a new dream, to see it grow. Laney has a zest for life and has many dreams. Sharing her world and life, to help others, is important to her. As Laney repeatedly says (toes tapping), “I ‘want’ to help others. I really ‘want’ to help others.”

Laney was born healthy; she had her hearing. She became deaf approximately near 13 months old, possibly from a 24-hour virus/fever. They are not “entirely positive.” Laney was mainstreamed into her first “hearing school” during fourth grade after nine years of oral education at C.I.C., Central Institute of the Deaf, in St. Louis.

Her parents relocated the family to Baltimore after a job promotion. “So it was decided that I remain in the C.I.C. dorms for another year to continue my education to speak,” says Laney. “However, I was not happy at the dorms. So I left to join my family. My parents told me that they decided to raise me orally first to see if this was the best method for me to grow up with. They said if I wasn’t happy being orally raised, they would have taken me out of C.I.C. and enrolled me in a signing school. My parents were not trying to make me ‘hearing,’ as some people assume. My parents just wanted to see what was the best way to go.”

“When they saw that I was living a happy childhood with many other children, they decided to continue with this method. They simply did not see the need to teach me sign language when they saw that I was doing well in school and sports.”

“I chose to learn sign language in my senior year of high school. I wanted to see what it was like to communicate through sign language.
My parents didn’t hold me back; they were totally supportive, but still to this day my parents don’t know sign language. This doesn’t bother me. It just allows me to participate in both worlds.”

“If I had a choice, I would have gone a slightly different way. I would have chosen to teach a deaf child sign language when the child is in middle school (after the language acquisition period closes … to ensure that the child’s speech doesn’t deteriorate) to allow the child to communicate the best way that a child can. At least the child would know how to communicate through the hearing world and the deaf world.”

“I think children should learn both ways for total communication. Parents should not let the child place more emphasis on sign language. Parents should work more on oral speaking throughout childhood. It’s important that children are able to speak, so they have a choice in their communication when they enter the real world.”

I asked Laney to describe her Latin experiences with a CART provider. When I first appeared, she walked in, took one look at my equipment, stopped in her tracks.

“Let’s say I wasn’t expecting a captioner who was so dedicated to help me learn and ‘hear’ Latin,” she says.

“Some high school teachers knew that it was hard for me to understand them in lecture tone. When I was in high school, I took Latin for three years. But I always felt that I was missing out something (which I did because I failed the Latin placement test after three years of Latin!). I’d come into the class prepared with my version of the story and try to gather all corrections from other students. The teacher never corrected my versions.”

“However, I had many questions for the teacher after class. I think sometimes they were the same questions asked in class because he seemed frustrated when I kept asking questions about the translations or the lecture. I don’t think he ever truly understood my deafness. Anyway, I always depended on the students to tell me whether mine was right or wrong. In fact, I had a student, David; I would give him my translations. Then he would correct mine, and return my translations with all kinds of errors marked. He helped me for one year in (high school) Latin. I am grateful for his generosity.”

Laney had to deal with another problem. “I never heard the other students’ questions, translations or the professor’s corrections,” she explains. All of my learning relied on my own translations for three years. Throughout this time I didn’t know sign language; I didn’t have anyone to sign to me.”

“In my first semester at this university, Trinity, I’d write out translations before I went to class and have someone look over them. I was rather lucky in this class; there’s an excellent book that contains all the information lectured by the professor. I also had a notetaker, so I had more help than I was accustomed to.”

Laney took Latin for two months before I was asked to CART (Communication Access Real Time Translation) for her (on a Friday afternoon) and give her a rough ASCII disk at the end of each class (beginning the following Monday morning).

The CART assistance has been a boon. Laney says, “Now I enjoy class tremendously when we’re translating stories (instead of lecture days). It’s more fun to watch Monette trying to get everything. When she can’t hear, she flaps her arms around. She also taps my shoulder to grab my attention for her corrections on her screen. I just love her energy to get me into class discussion.”

And when I could not hear, we changed rooms. And when the students could hear doors loudly squeaking, and I had to keep writing “doors squeaking,” the doors were oiled, per my request. The university, professor and students have all become part of this CART team.

As I sweated and struggled to realtime Latin, I talked to her about my work, explained why ‘stuff’ popped up correctly – or not. Laney appreciated the information about my experiences in court reporting.

“I didn’t know what to really expect from a captioner. But when Monette Benoit told me that ‘all’ court reporters want to strive to be the best, I was very impressed. When she would get upset with the CART equipment, computer screen, at first I didn’t understand why she would get so frustrated.

“I was so happy that I could at least have an idea of what everyone else was talking about. It didn’t matter whether you mistyped ‘declension’ or whatever. I now knew what was going on. I am entirely grateful for Monette’s help in showing the pronunciations of the words I was unfamiliar with.”

Laney is enrolled full-time at Trinity University and attends sign language classes once a week in the evening. She volunteers with Best Buddies (a program for people who are mentally retarded). “I just take my Best Buddy out to have some fun,” she says.

And what does Laney want to do with her life? “My plans for the future are to become a veterinarian. I would love to be able to understand animals and be able to communicate with them. I am amazed how animals and humans can still communicate through body language, even without speaking. I would love to learn many more things about animals and perhaps help the world understand more about the animals we know so little about.” So, do you want to help others? Our wish is that you will want to help others – and yourself. This is a great time to be a court reporter and work with deaf, hard-of-hearing people. Life is good! Hearing, sound, is not required to expand your life, to blossom and to grow. Just ask Laney Fox. She’d really like to “hear” from you.

Monette may be contacted: PrivateTutoring@crrbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

Take That CART And Shove It? and "Dad, Your Ears Are Dirty!"

Take That CART And Shove It? and “Dad, Your Ears Are Dirty!”
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Years ago, thousands chanted: “Take this job and ….”

Has anyone here diligently worked with new technology, new boundaries?

Have you, too, worked multiple uncompensated hours to prepare, organized the event, CARTed to a large screen with new names, words, acronyms?

Have you ever felt it all uncoil in an instant, in public? Ever felt verbally slapped? I’m grateful that I live in a country where people are free to express themselves. Yet I have “a dream,” many.

While flying to CART a job, I was reading the airline magazine. A note was penned: “Dad has the following in his ears: (a) wax; (b) blackheads; (c) dirt; (d) puss; (e) all the above.” Below in all caps: “Dad, your ears are dirty; it’s number (e)!” What does a man do when a child has written him a note like this, in an airplane? I giggled, wondered, and what were those ears like?

What’s my point here?

I know CART, communication access real-time technology, is still new to some. I’ve spent hours, months, years (as others), educating, sharing, explaining.

When I remember incidents where I felt verbally slapped, the comments came from hearing people who did not need, want and/or utilize the CART services upon which they’re commenting. Their words were loudly tossed across a room, often with the hearing person laughing, opining.

Two recent events leave me stunned. Those who know what ‘should have been said and/or done’ have the benefit of knowing from your chair, not in realtime, and I humbly share.

At the end of a week-long convention, just before the finale, everyone took a break.

I had been arriving and departing the hotel in the dark. I hadn’t seen the sun in days. I had not eaten a full meal since the start of the CART job.

After months of prepping; I saw a light at the end of that tunnel. I was proud of the work, my job and pleased with the responses from the audience.

On that break on the last day, a woman approached in the large hotel lobby, one finger pointed, and raised her voice. She said, quote, “Man, I would never want you on my murder trial!” (Those were her exact words — honest.)

I froze and turned around. Then I realized she was speaking to me!

I tipped my head, asking, “Hmmm, why is that?”

She said louder, “Because you don’t get it word for word!”

I giggled, then saw she had placed one hand on each hip and put her chin forward, thrown her shoulders back. Everyone froze; people held elevators, employees stood still.

She continued, “And you substitute some words. And you spell words you don’t have in that computer. And I wouldn’t want you as my court reporter!”

The gauntlet was tossed.

I stood tall, replying slowly, “Let me share about my services, my skills; what I’ve been doing this past week.” (I had been projecting instant verbatim text to a large screen. This convention had international speakers with foreign accents. Their topics changed almost every hour. New speakers arrived, at the last moment, to fill in or to share the topic. Yes, there were open mics on the floor from which the group asked questions to the speakers and to multiple panels on a variety of topics.)

After I briefly explained CART, communication access real-time technology, people leaned in to listen.

Finally the woman, wearing a bright red suit, laughed, raising her voice, “Wow, I’m so glad I told you. Now I can get a good night’s sleep!”

I blinked hard, smiled and said, “Thank you for permitting me to share.”

She stepped into a fully populated elevator, which had been held waiting for her; I returned to work.

Yes, individuals who had scheduled CART did appear somewhat horrified.

When the convention ended, I was still gritting my teeth. Later she re-entered the room, dramatically waved, pointed at me to her companions. The consumers who needed CART services, shook their heads. Later consumers shared their daily frustrations. Later I received my hugs as I packed my equipment.

Again consumers reminded me why I do this; why I arrived at the convention before dark, missing more than my share of food that week, why I work so hard. My sacrifices, commitment, to completion of the job paid off when individuals from this group promised they would request CART for all future events, locally and nationally.

What could I have done to prevent that? If one is writing for a ‘crowd’ to a large screen, we don’t always have an opportunity to address the audience. What should have been different? I’m still thinking on it.

Shortly thereafter, I was asked to accompany a court reporter to present in a large university. They specifically requested their guest speakers to “focus on technology.”

The court reporter specifically requested I share about CART as a guest speaker to the students, academicians and university administration.

I specifically prepped to share a history of CAT (computer-assisted technology), broadcast captioning, CART and to methodically launch into technology. Adults were seated as we entered.

Directed to the front of the room, I dragged another chair, another table, unpacked my equipment – again, while others sat and watched – to demo the technology to this audience, per their request. Just another day at the office for me. I smiled at a few adults who watched all my bending(s). I noted that the professor, her associates, were seated with superiors and administration.

It was smooth sailing. Students listened intently; professors nodded and took notes on their clipboards.

At the end of my presentation, the professor asked: “Can they see your equipment and screen?” where I had been CARTing earlier.

“Sure,” I replied.

Students leaped toward me. They asked (as people often do) for their name (and many asked for cuss words) to be written. And they asked, “Can we touch that machine?”

When the class ended, students stood and began to race to the door.

Suddenly, swiftly, the professor, waving one arm, laughing, loudly said, “Now do you see the difference? Our first speaker, the court reporter, gets the record word for word. Monette, the court reporter and CART provider, only summarizes! That’s the difference. Monette’s just summarizing it up there.”

Everyone exploded with laughter. I thought I’d been slapped.

Should I correct the instructor, as everyone exited? Should I comment while she’s standing and chatting with her peers and supervisors?

I quickly assessed this scenario in realtime, looked up and everyone was gone. It was as if they’d gone up in smoke. I was furious. I had clearly explained what we do, how we do it (a word she used), how ‘we’ CART, working with court reporters, consumers, Deaf, HOH (hard of hearing) individuals and the public.

Yet a loud, public comment about “Monette just summarizing” ended our presentations.

I know thigh-by-thigh reporting (my term) in the trenches is the best.

I know I’ll need to continue educating, sharing. I know I’ll need to return another long distance call to explain again to hearing people ‘what it is I really do’.

Yet I do yearn for a time when people are as familiar with CART as they are with court, depositions and now television captioning.

We are blessed to have choices so many never have had. Take that CART and shove it? No, not yet. “Dad, has the following in his ears …” What a great country.

PS: After this was written, my family gathered for a wedding. During dinner, a relative arrived from a large U.S. city.

She leaned down the long table: “I know a court reporter who takes notes in a college for a student.”

Monette (me) paused cautiously and smiled: “That’s great.”

She: “She’s not in court or anything. She’s ‘just’ taking notes.” Everyone had stopped eating and waited, looking down the table from her to me.

Monette cautiously: “If she’s a court reporter in a college with a student, she’s probably CARTing and providing a verbatim transcript.”

Relative laughing, loudly, “Oh, no. She’s not technical like you;” whereupon, I froze.

Relative: “The court reporter says she just takes her ‘stuff’ to the college and does notes. Those are ‘her’ exact words!

I blinked hard, smiled, looked down the long table to all the relatives and said, “That’s nice.”Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part VI of VII

CART FAQ: Falling On Deaf Ears, Part VI of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

CART’s FAQ Parts I through V and many articles I’ve written about my experiences since 1993 as an experienced CART provider, college instructor and tutor with CART and deaf, HOH (hard of hearing) topics are posted on http://www.catapultdix.com/ and Monette’s Musings, http://www.monettebenoit.com/

This CART FAQ series is being digested by thousands of consumers, professionals, court reporters, captioners, captionists, teachers, students. My goal is to serve you and help all.

37. “When am I ready to CART? As a student? Can I CART while in school or should I wait?”

Through the years of my court reporting, teaching, CARTing and writing for the JCR, this question percolates.

I ask # 37 in return: Is the consumer consulted?

The majority of students enrolled within court reporting schools train toward freelance or official positions. As captioning programs expand, this will shift. Yet these same students would not be permitted to sit in court or depositions providing a public “record” prior to graduation (think “real transcript”).

Our world is technical and litigious; more so than when students long ago graduated at 175 wpm, words per minute, and produced a record post-event.

CART necessitates producing a record live one-on-one, one-to-many and remote CART is an option now. Providing the CART record post-event is not permissible if a consumer or job request needs CART and needs it — now.

Within the litigation arenas, not many legal scholars desire to have a student “practicing” while creating a record. In fact, it is illegal in many areas.

Shouldn’t we ask why a student can “practice” CART producing a product, an ASCII, as a service?

Are they interning or practicing? An intern does not share their skill with judges, lawyers or deponents.

Captioners do not practice on-air, do they?

Should a court reporting student practice with a consumer?

Is this a slippery slope? Yes.

Are students able to write “sustained” 180–240 wpm, 98–99 percent?

Can the student fingerspell in real-time, stitch words, produce a “record” for the person needing this instant verbatim skill?

Just because a student passes one jury charge or one literary five-minute test at 140–160 wpm, words per minute, does this mean he or she writes sustained speeds accurately?

Is the student actually charging for CART while in school at 160 wpm? Unbelievable, but true.

Is the student undercutting the experienced CART providers who earned the right to provide a service without “practicing”?

Do they give, sell, share an ASCII to the consumer and to fellow students? Does the college know this?

How technical is the class? Do they CART videos (another high set of skills)?

Perhaps I would not want my child to rely upon a court reporting student, one not trained for this wonderful field, who “practices” while my child earns a degree or diploma.

I have spoken to many people practicing to CART.

I have asked each if they would want their child to receive the transcript they are producing while a student is enrolled online or in class in a court reporting program. Their honest answers are “no, I would want an experienced person.”

Is the college, school district, university setting, whoever permits a court reporting student to “practice,” doing so to save money, stating they’re complying with the ADA? Many are, and state money, funding, is the reason for their decision to hire someone who is not qualified – yet. Will that person then raise their fee once they are experienced? And will the college, school district, university then find another CART student who is willing ‘to practice’ to save more money?

Is the student who is deaf or hard-of-hearing fearful to speak up, knowing words are “dropped” and dashed out, while the reporting student practices? Is the student missing part of the class with words that are unreadable? What will the student do when this material is on the next quiz or test? (This happens.)

Shouldn’t we be concerned that consumers are fearful, believing “something is better than nothing.” (Another article I authored and have posted regarding CART.)

If a court reporting graduate prepares, works toward the goal of CART, yes, he or she should be able to CART — as long as the graduate trains, and, additionally, learns about Deaf and hard-of-hearing sensitivity and cultures.

Is English the consumer’s language or “sign?” This question is essential to the service we provide.

38. “Should I practice in church?”

Oh, my. Does anyone think “practicing” should be done in a home, classroom, some private location?

People attending church deserve the same privileges as someone in a class or meeting. Many live with daily frustrations from physical or emotional challenges.

I learned to CART writing church services for a Deaf mass. In 1993, I practiced six months, seven days a week at home and in church while I was teaching two shifts. When I was practicing at St. Francesco di Paola (St. Francis), my screen was turned down until I had terms for a large screen in their Deaf mass. I did not project to a large screen until I had prepared.

How can a person “hear” the Word of God if the reporter is practicing and displaying untranslates?

Sadly, I “hear” about this too often, in church and classrooms. Those sharing “how can I hear the word of God” are the consumers.

The people practicing write — repeatedly –, “How do I …” and “When should I …?” (Which is why this CART FAQ is being shared.)

39. “Should I practice on a student?” Please see my “Something Is Better Than Nothing?” article, posting.

40. “And what if an experienced CART provider isn’t available? Is something better than nothing?”

See my previous answer.

Several years ago, I lost a large national client when they decided “something is better than nothing.” I could not, would not participate with their opinion knowing how this was affecting everyone.

The company traveled the United States. They were selling medical services. And doctors, audiologists and medical professionals presented detailed information that may result in a surgical procedure.

The voiced discussions needed to be projected to a large screen to assist people in the audience who were attending the meeting. I scheduled CART providers.

One location did not have experienced CART providers. (Many were CRRs, certified realtime writers, realtiming depositions or in court, which requires different professional skills.)

I phoned 30 court reporters. Not one had experience or the equipment needed to project to a large screen. This was not an event for a person who had never CARTed to a large screen.

When I phoned my client to tell them I could not serve their request with a “local reporter,” they were angry.

Due to the location they had selected remote services were not an option. I shared that I could provide an experienced person to travel; the reporter would need lodging for the one evening due to the length of the drive and their meeting.

The company hiring the CART services said, quote, “Something is better than nothing.”

I replied that my company, my ethics, my reputation, could not agree “to that.”

They (hearing) were adamant stating: “Even if ‘they’ (audience) get 80 percent, it’s better than nothing.” (A number “they” -hearing- created and deemed sufficient.)

I knew people attending that evening would need much more than 80 percent. I knew potential clients to this company would need 99 percent – all discussions would be technical and medical topics, if clients were going to, perhaps, accept the medical services this company was selling.

In realtime I apologized to the company representative I had helped with many meetings after listening to the individual instruct me to “just find someone.” I stated that I could not assist this location per their requests.

So the national company (later they shared they “paid lots of money”) hired a typist, a person to type on a laptop, hooked to a projector, in realtime. A typist? Someone with no training? A typist was paid?

The large national company was not upset a CART provider wasn’t realtiming. They were upset: “You, Monette, don’t believe 80 percent is good enough!”

Well, it’s not! As accuracy rates lower and “practicing” expands with consumers or students, we are enabling avenues in communication to justify “their” lower rates. Alternative providers are more cost-effective for schools requesting and accepting lower accuracies. We are opening the door for others.

If we continue to lower the bar of our services, the verbatim skills we worked decades to raise, alternative resources will come forward to compete with us. In fact, they already are. Some are now “practicing” in the back of the room while the CART provider now “works.”

I am contacted about these topics almost every day. I share where I may; I help where I can.

Yet I ask again: Has anyone asked consumers which accuracy they prefer? And do we really want to justify lower accuracy rates by and for people who are practicing — with steno machines or alternative methods?

This is a CART slippery slope for students, schools and consumers. We can make a difference with interns. Do we really need to create precedents that lower our skills with “practicing” CART providers on-the-job providing a verbatim record?

P.S.: After I finished this article, an experienced court reporter phoned my office. She was asked to demo university-level CART. Years ago, court reporting students had “practiced” while charging very low rates. The university hired the students to save the college money. The students went in the university classrooms to “practice” for when they can provide CART.

The students’ transcripts were so bad, all the Deaf and hard-of-hearing consumers requested notetakers or sign interpreters. Consumers requested the student CART providers not continue to help them. (The court reporter said, “consumers were too frustrated to view the screens.”)

The experienced CART providers, court reporters, then were asked to meet the students’ (very low) price. They could not.

Now reporters were being asked to demo, to share professional skills and to prove they (experienced CART providers) could provide the service.

Her question to me today: “Where and how do I begin, and how do I begin to pick up all the pieces here to help the consumers who want us back in the classroom?”

The saddest part to me: This will not be the last time I am contacted with this scenario. So sad, indeed.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part V of VII

CART FAQ: Falling On Deaf Ears, Part V of VII

By Monette Benoit
All Rights Reserved.

Every day, like you, I receive e-mails. People contact me each day as a court reporter, CART provider, instructor, tutor, and author of NCRA, written knowledge test, “WKT” test prep material. Like you, I’m working to ensure we have an accurate record and to give back. My goal is to serve others.

Sometimes I receive an e-mail stinger. I may “see” frustration; I may address that.

But there are many e-mails where I giggle. I understand we’re working hard, probably too hard.

Today’s goal: If this article gifts you with new information, a smile, a giggle, ending with my “memory-moment,” I’ll have done my job — today — for tomorrow.

You can embrace this technology, become embraced by a new world; one that expands each day, as we share our skills, listening to those who teach us – our consumers.

Please refer to my NCRA JCR online articles within the CART Special Interest Area (members only, per NCRA) for previous questions and answers.

To further assist you, part I, II, III, IV and V and many articles that I’ve written about my experiences with CART and deaf/Deaf and HOH (hard of hearing) topics are online at http://www.catapultdix.com/ and Monette’s Musings, http://www.monettebenoit.com/

30. “What is oral deaf? Does that mean they talk clearly, but can’t hear?”

The person is deaf and does not sign. A person chooses not to use sign language. If you’re new to CART, it’s not “aural” deaf. While the audience giggles, reporters blush if they were not aware of the phrase beforehand.

31. “Why would they choose not to sign?”

A person with hearing loss may choose to read lips. The age at which hearing loss begins is an important factor in the choice. Some oral deaf may become deaf early in life. A parent helps with the decision, perhaps with a teacher, doctor or audiologist. Most oral deaf that I know made the decision with their mother.

I know a very successful (high profile) businessman who refuses to learn sign or read lips, asking others “to write it down.” (He hands me his paper and pencil each time.)

I asked why he didn’t read lips or sign. He answered, “I don’t want to.”

I threw my head back and laughed.

Others were horrified that I had even asked this question. But I had an opportunity to engage in a wonderful, honest conversation; I learned a lot from the gentleman. And the moment that was missed by almost everyone who was standing there when I initially asked my question was he thanked me for asking. After he shared, he leaned over, shook my hand and thanked me. I tapped his shoulder and gently nodded. I get it.

Many oral deaf make the decision early in their deafness to try to get along without sign.

The Deaf worlds are very different from oral deaf: this culture of individuality and its social and professional settings often help to define the decision. Yet the majority of my oral-deaf friends do not know any sign. Since I can tease them, as they tease me, I may sign, as we chat, “turning voice-box off.” (Voice-box is an important term to know and to have in your vocabulary.)

Again, one’s knowledge and acceptance within deaf culture will enhance and/or halt this truth in communication.

32. “I’m interested in CART. How can I learn?”

Seminars are held at state and national conventions. CARTWheel was organized by Gayl Hardeman to act as a guidepost for families and people with hearing challenges. The site (www.CARTWheel.cc) has grown with a group of leaders, pioneers and professionals who share information among professional members, apprentice members, and within legal, educational, religious and business arenas. NCRA has a CART Special Interest Area at cart.NCRAonline.org.

Read articles, prep, read, and get to know thee consumer.

You will be thanked and will learn buckets of information at the feet of the masters. This community has been wonderful embracing me – the Deaf, deaf, oral deaf, hard of hearing. Truly. Since 1993, from the trenches, I am thanked over and over for simply bearing witness and for serving to their needs, to their requests. I do not work to define what ‘they’ need without consulting with ‘they’ — as it should be.

33. “I have a job just waiting for me to CART. If I can learn how much to charge, the job’s there, so I need you to tell me how much to charge, so I can provide this service.” Another question: “I’m looking to CART/ caption on the side. I need national rates. Break it down by one-on-one or group rates – that’d be good to know, too.”

Each reporter needs to know the community. One CART provider often writes longer periods of time than team sign interpreters, and we may share an ASCII disk, verbatim translation of the job request.

Amounts vary for our services, but I can pick up the phone, learning rates in any region. So should you, after learning the culture(s) in your area.

34. “Help! You need to phone me at (long distance) tomorrow around 9 or 10. I need advice to handle clients and lots of other stuff. I’ve attended many of your sessions on CART when you spoke at the national convention. My e-mail doesn’t work, please call!”

Hmmm. I replied, via e-mail that “doesn’t work,” but was sent via e-mail: I don’t know your time zone, state, full name, qualifications or enough specifics to be helpful.

35. “I’m interested in starting a CART business. Do you own one? I need to pick someone’s brain!” Please see previous 34 questions and answers.

36. “Can you provide me with all your fees, including all marketing plans?”

Gee, I don’t think so.

I end here, in serious times, sharing a Deaf joke. “It’s funny when you get a prank call through TTY (telephone for the Deaf) and try to figure out who the caller is by speed of typing, choice of words and English language.”

Those that understand Deaf culture just smiled. If I need to explain this, it’s not funny.

Come, join us; you’ll smile, promise. My “filled with wonder” memory was gifted from a Big-D friend.

I cherish the honesty, so pure: “Monette, you see why friendship means so much? You know how people say earthly treasures don’t matter cause you can’t have them in heaven? Well, I will get to also have them in heaven.”

“I want to talk with Jesus. I think that will be one cool conversation. Hey, I will get to talk to Him verbally, and He can talk to me normal there, ’cause I will get to hear there. Yup, that will definitely be such a cool thing.”

Thanks for permitting me to share moments that pause my world to sparkle with wonder at what tomorrow may bring.

And I humbly ask each of you: Do you have wonder and excitement in your work?

CART opens new doors and opportunities each day. Truly.

And yes, you have my permission to share my articles. One set of ears, one set of hands at a time. And I still swear learning theory was the hardest thing I ever did. Placing the steno machine on the tiny tripod comes in a close second.

About the Author:

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part IV of VII

CART FAQ: Falling On Deaf Ears, Part IV of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Comments to my CART FAQ articles continue to percolate. So shall my responses.

The following are questions I work to address pro bono as we move forward within our careers. To further assist you, Part I, II and III and many articles that I’ve written about my experiences with CART and deaf topics are online at http://www.catapultdix.com/ and Monette’s Musings, http://www.monettebenoit.com/

When I attended the national NCRA convention in New Orleans to learn, to see old buddies, to greet new friends, I listened to many individuals who stated they wanted and needed to share with me as an experienced court reporter, tutor and CART provider.

Many people are motivated, energized and ready to move forward. Some are angry and frustrated. I’m convinced that where you are depends on how you stay up with technology.

Those “frustrated” (their words) admitted they do not have the skills, knowledge or attitude to move forward. Those excited for the future created time to become familiarized with where they want to go. I share questions I received. Numbers 25-28, sadly, I’ve heard many times.

25. “Can I practice on college students? I need to learn how to provide CART.”

I was asked this so often, I picked up the mic during a NCRA, National Court Reporters Association, panel seminar, and from the panel seat in front of the room, I replied, “Hell, no,” and dropped the mic on the table. It bounced.

We need to be very careful where we practice. Practicing “on” anyone who is relying upon our professional skills for an education, grade, degree, job or minutes is inappropriate.

We can practice in our home or the back of a room (perhaps at a public meeting or in a church), with the screen down. When people approach to view and/or purchase a transcript, the practicing reporter/student should be very careful.

This is their first impression of you – one long remembered.

Usually, movers and shakers attend meetings to advance their rights. It would be unwise to share work you believe to be inferior to the minutes of any meeting. (Even if they say it’s okay to have untranslates, trust me, they remember.)

Just as theory students wouldn’t think about practicing (sharing a screen or record) in court, CART providers must work toward their goal. Time invested into the goal benefits everyone – you, most of all.

26. “Can I practice in church?”

Again, practice depends on where you are. If you’re practicing within a church, screen down, reach for heaven and the stars. If you’re practicing and learning on a large screen or television, people relying on your skills may not receive “the Word of God.”

I learned in the corner, screen down. After several months, I moved forward with my practice. Skills depend on practice.

Most church terms are not within a court reporter’s dictionary. I was humbled many a time. I excelled in learning how to fingerspell on the fly (in realtime), and I added thousands of words into my dictionary before I went up on the screen.

I built my skills. This assisted everyone dependent upon my large screen during a mass dedicated to Catholic Deaf to “hear” God’s Word.

I received so many requests on this topic from working captioners, we developed a specific tool to assist religious writers. Volume E, Universal Religions Interactive CD has 40,000 terms for the ‘CATapult Your Dictionary’ CD series to assist people preparing for this path. (This CD and others are listed at http://www.catapultdix.com/.)

27. “I’m too busy to read the JCR. I’m only here for CE points. How do I learn CART, then CART remotely to the Net? I may have clients requesting this service soon.”

Everyone has to eat lunch. Everyone sits at traffic lights, in bank parking lots. Time is there. There are many opportunities to learn how to do CART. State and national conventions have CART seminars. To not attend seminars that teach how to provide this service is truly sad in my opinion.

I wouldn’t even consider CARTing to the Internet without extra hands, phone lines, equipment and technical expertise. Yes, there are some who CART remotely without extra hands, but each will share they’ve had problems. Lines go down; equipment problems occur; technical issues arise.

I wouldn’t even consider doing a remote job without technical assistance. Writing to the Internet is a job for advanced CART providers. You will have problems working jobs when you’re not seated next to your consumer/audience. Every captioner has an engineer, so should CART providers. For those who have prepared and have learned the CART remote ropes, the sky’s the limit!

28. “How much does it pay?” Please see my previous answers.

29. “I’m a CART provider and was contacted by someone who may Baker Act (commit) a deaf person. The reporters with the contract do not do CART. I’m concerned about the deaf person, their rights. Someone advised: ‘God takes care of people.’ Should I let them work this out?”

I came to a complete halt in my work and immediately phoned this reporter, saying softly, “God does not want the deaf person to get a poor job.” Then I spoke honestly and thanked this professional for reaching out to me prior to accepting this job.

Oh, my gosh! We’re guardians of the record; professionals that people look to for accuracy.

We must know when to reach out and request guidance and additional help. If someone is going to provide CART for a deaf person in any setting, that reporter must be qualified.

Are they Deaf, deaf, oral, hard-of-hearing or early deafened?

To provide realtime for any deaf or hard-of-hearing person, we must determine if the person needs a sign interpreter and/or CART provider. If the person’s first language is sign language, then it’s usually the interpreter. If the person is asked, we need to honor their choice.

Mike O’Donnell is “a deaf professional involved in the field of communication accessibility services over 13 years.” He’s a gifted man, owning Com Access, Bethesda, MD. His logo: Where Communication Barrier Has No Place.

Mike attends our NCRA conventions, works with CART providers and uses sign interpreters to assist him. He reached out to us. We need to embrace his knowledge and hear about the personal experiences he and others have had. They live with moments we can only read and write about.

We sat next to each other at the New Orleans presidential banquet. During dinner, when I signed, “My brother died one year ago tonight,” Mike took my hands, bowed his head and signed (said) a prayer to God for my brother. My world stood still — again — and I felt blessed for being embraced in this community and the trenches.

Mike has earned my respect for his commitment to all of us working together. May this be so, always.

I wish you a blessed path – in realtime – as you read this. Let’s reach out and share in realtime one set of ears, one set of hands at a time.

And yes, you have my permission to share my articles. My online articles are preserved under the CART Special Interest Group, http://cart.ncraonline.org/, http://www.catapultdix.com/ and http://www.monettebenoit.com/

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part III of VII

CART FAQ: Falling On Deaf Ears, Part III of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Part III, Falling On Deaf Ears, continues sharing CART FAQs, comments and facts that consistently cross my path.

Part I and II may be accessed http://www.catapultdix.com/ and www.monettebenoit.com

Responses from my articles continue to arrive.

And, I kindly share, the following are questions I work to address, each pro bono as people move forward with their careers.

To further assist you, many articles that I’ve written about my experiences in the trench with CART and deaf topics are online at http://www.catapultdix.com/

20) “Where do you apply to provide CART?”

That depends on where your skills and goals are. If you want to write for an educational setting, the school administration and disability offices are a great place to begin to advertise services once you are qualified.

Official reporters in courtrooms do not practice, they intern.
Qualified court reporters provide professional services as do qualified CART providers.

I strongly advise people to gather skills before they go out. Please do not go into situations, accepting professional fees for professional services, then begin to practice. Sadly, word spreads (real) fast among our community and others; reporters regretted that decision, in hindsight – always.

21) “What does it pay?”

You need to determine the level of work. How long is the commitment? One day or 12 weeks? Many factors play into the fee that you request.

I encourage people to attend national conventions, meet people and “ask ‘em.” You’d be surprised at what you learn. (And why would someone, your competitor, share with you in your backyard? Good business would be to go and meet new professionals and also new consumers.)

22) “How steady is the work? Yearly average, please.” (Honest, this was the question.)

That depends. See the above questions for this article and past two.

If a CART provider has gathered information, formed liaisons with the communities of Deaf, deaf, hard-of-hearing, etc., they won’t ask questions like that. You learn. I was told. I am still told. Sometimes it’s funny.

Our experiences, as an official and/or freelance reporter, have not leant themselves to our clearing our throats, saying, “I need …”

But in this field, when people discovered what I was earning, I received e-mails, TTY calls (telephones deaf and HOH people use) from people telling me to adjust (raise) my rates.

Sometimes I wasn’t sure if I should be offended that my rates seemed to be posted in kitchens, but if you truly become part of these communities, they become protective.

Consumers (they) do not want you to burn out and get upset you are not able to earn a living.

They’ll do much of the bargaining for you. Hard to believe if you’re still an official and/or depo reporter; this I know.

But the people who sit (my term) ‘thigh-by-thigh,’ truly want you to grow with technology and to remain available “as their ears.”

23) “Why do you do this and not depositions?” See above answer(s).

Has any attorney ever asked you to raise your rates?

Has anyone ever attended a meeting to raise money to ensure that you can provide the professional services you choose to share?

Each time I’m hugged, e-mailed, receive gestures of kindness, I feel the tug in my heart; I have that “ah-ha!” moment. There’s not enough money at this time for me to do a deposition.

I am delighted we have so many professionals providing many great services.

I choose this, working with my consumers (not clients/defendants/plaintiffs), knowing I have to write the correct word within two-seconds — knowing I’ll get that hug, thank you, often teary eye of a child or seasoned professional, who shares deep from within their heart. That’s why.

It’s wonderful to have choices; I intend to take my choices … as they come to me.

24) “What do I tell people who say my skills will not be needed due to voice and or advancing technology?” Great question.

My sincere reply to students, reporters, professionals within and outside our field (to everyone): “Obviously others have not done their research and gathered all the facts that show, in fact, our discipline as reporters ensures we will move with technology, wherever it takes us!” And I really believe that.

Reporters survive a 92 percent flunk rate to graduate from court reporting school.

We are tested each day at rates over 95 percent accuracy to advance in our schooling.

The ability to survive is a challenge, but the tenacity we earn, the orientation to fulfilling our expected tasks, that’s a discipline others do not have.

That’s the difference of a professional who will move ‘with’ technology.

We’re no different than any other profession. We will have challenges, and it’s up to us to address those challenges as a group and individually.

Last night my father was discussing technology and his role in a high school in the 1960s, using punch cards. He said, “Much of the past is similar to buggy-whippers.”

I giggled, “What part’s that? And what’s a buggy-whipper?”

Emmett, my dad said, “That was a full-time job. When there were no buggies or horses, those buggy-whippers were jobless.”

As he continued to discuss how he acted as a “human computer,” holding punch cards up to the light (11 p.m. to 4 a.m. when the school rented blocks of computer time) to see where a student’s classes were and at what level, I had my ‘memory moment’ (deaf phrase).

I thought, “Yeah, I get it.”

Emmett was also the first person to place a high school on computer, then working with IBM. When I ask why he did this, and how he foresaw this possibility, he smiles.

He still replies matter of fact, “I was seeking to keep my job in a field that was filled with an abundance of qualified teachers. I knew I had to do something different, and this was it for me — then.”

His father, my grandfather, delivered milk (he rose from a 4th grade education and became a self-made professional).

My father worked as a teacher and guidance counselor (psychologist, soicial worker, medic), expanding his skills as a (truly) “human computer.”

He’s now relating technology, referring to buggy-whippers, laughing with his daughter, a court reporter, tutor, teacher, realtime CART provider.

We have so much, so very much more to offer.

If we keep our chins up, work together and share, we will amaze — even ourselves.

And yes, you have my permission to share my articles. One set of ears, one set of hands at a time. And I still swear ‘learning theory’ was the hardest thing I ever did.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part II of VII

CART FAQ: Falling On Deaf Ears, Part II of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Part II, Falling On Deaf Ears, continues sharing CART FAQs, comments and facts that consistently cross my path. Part I may be accessed http://www.catapultdix.com/ and Monette’s Musings, http://www.monettebenoit.com/

To further assist you, many articles that I’ve written about my experiences with CART and ‘deaf’ topics are online at http://www.catapultdix.com/

10) “How long did it take you to build your dictionary?”

This is a process. When we stop “building,” we retire from the technical world in which we live. When I began the religious realtime in 1993, I devoted six months to writing and globaling terms.

My alarm rang at 4:30 a.m. to squeeze ‘in’ one hour each morning. (I was exhausted, but knew my life was shifting each day. I felt the ‘pull’ and knew it deep within my heart.)

At the time, I was teaching full-time court reporting speed and academic classes (day and night shifts), was finishing my B.B.A., bachelor degree at Northwood University distance learning program and continued to tutor, expanding the products, books and CDs within CRR Books & CDs.

I created an additional goal of 30 minutes each evening … even if that meant staring at my steno machine across the living room. The goal was to incorporate ‘building’ into my structure. Once it became a habit, it was easier to find the time, and the challenge was to improve my skills. The challenge still continues.

11) “What accuracy do you write?”

The best I can each and every time. Learning to fingerspell dramatically improved my skills. I tease people that I spent two semesters fingerspelling university-level Latin. Knowing what is, and is not, in your dictionary, fingerspelling without hesitation, and ‘balancing’ a sense of humor is essential in this work, I believe.

12) “Do you write verbatim?”

Now don’t blast me if you think you know this answer. But this depends on my audience (one-to-one or one-to-many), the technical level of the job, what is or isn’t in my dictionary. I try to always write verbatim, but if there is a word that is used repeatedly, I can fingerspell it or I can modify the word. Having worked in courtrooms and depositions, I know there’s a fine-line to what is not verbatim.

13) “Why would you not write verbatim?”

If my consumer is learning challenged and/or disabled, if their vocabulary comprehension falls short of the level being discussed, I may need to shift my writing. When I write on a screen versus on a laptop and/or TV for one or a few, I assess each situation from the view of the consumer and the job for which I have been hired.

But if the consumer points and asks ‘what is that word,’ I have a responsibility within the role that I am providing to assist that person. If a person is Big D (Big Deaf), their English syntax is different. Often they have sign interpreters, but if the group doesn’t want to pay for an interpreter and a CART provider, you will find yourself in a role where you may need to shift how you write.

To prevent problems, I inquire about the consumer, speakers and topics before the ‘event’ to gain insight as to what may ‘pop’ up during the course of a job. And if I’m ‘up’ on a screen, the role is very different. Often I ask the person to write the word on a piece of paper; I answer their question(s) after the speakers are finished. (I prefer to answer their question on paper, if I can, to avoid embarrassing the consumer.)

14) “I keep hearing about writing environmental sounds. How much should a CART provider write?”

I have taken the stance that if I can hear it, and can get it on the screen without altering the message, I write it. I am ‘their’ ears. Samples: dogs barking (“hearing dogs” at work), stomach gurgling (if everyone is laughing, consumers should share in that moment also), rain hitting window, birds chirping (that one still draws tears), garbage truck dumping trash, baby hiccupping and crying, helicopter overhead, etc. If people comment and/or make eye gestures regarding any sounds, I try to include the description with parenthesis around the word(s).

15) “Do you think CART will grow?” Yes.

16) “How do you handle working with sign interpreters?”

Become a team. Feed them. More teams are created around food … truly. It’s a common joke that if you want deaf people to come to an event, feed them. The same is true for interpreters and CART providers.

17) “How do you know what the consumers need?”

This answer is similar to “location, location, location.” Ask. Ask. Ask them.

Recently I was in a room with hard-of-hearing and deaf people. CART was going to be provided. A sign interpreter approached, asking me if I wanted her to sign the presentation, which was being realtimed to a large screen. I paused, saying, “Gee, I don’t know. CART has been prepared as ‘the’ communication; I wouldn’t be able to pay for it myself.” The interpreter said, “That’s okay. If someone wants it, I’d be happy to sign.”

I approached the experienced CART provider, explaining the request. The verbatim reply, “No, not now…” I gasped – standing in front of a large room with an audience already seated.

As I slowly turned to the interpreter who heard the verbatim reply, the interpreter signed to the deaf, asking the consumer directly.

The request was accepted by the consumer, the person needing the communication. The interpreter then placed her chair next to the realtime monitor. The interpreter signed; more than one deaf person watched both the monitor and the interpreter.

What did I learn (again)? Ask. Ask. Ask ‘them’. And the CART provider who had said, “No, not now,” – I bowed my head because I did not agree – at all, but was not in a position to change the direct request to the consumer by the sign interpreter.

The matter was handled with the consumer’s needs addressed by the interpreter. Hard-of-hearing who had come to the event watched the screen. This consumer watched the sign interpreter and the screen.

18) “Who should I look at when I’m speaking to a deaf person and an interpreter is signing?”

Great question. I still have to concentrate and focus on the face of the deaf person. When I forget or continue to watch the interpreter, I am (nicely) refocused. The interpreter is speaking, signing for the deaf person; they ‘are in role’.

19) “What’s the funniest thing that’s ever happened to you?”

Well, that continues to evolve. This is just a sampling of a small comical moment – they occur all the time when you are truly in the trench.

During the NCRA midyear convention in San Antonio, I attended the NCRF Fundraiser. My guest was Laney Fox, a deaf teen for whom I have realtimed. I hired an interpreter, Molly Sheridan, (Texas Commission for the Deaf and Hard of Hearing, TCDHH, Level IV) to interpret the Saturday evening with Wayne Lee, a certified hypnotist.

As we were standing in line, a person approached from behind saying, “excuse me,” several times to Laney’s back. (She wanted a napkin from the counter.) I smiled, watched. Eventually, I said, “She’s deaf (pointing to Laney). The person said, “I’m soooo sorry.” I tapped Laney and Molly’s shoulder. They asked, “What’s so funny?” I said, “She’s sorry you’re deaf.” We ‘all’ laughed. This happens a lot. Hearing people often talk to the back of a deaf or HOH person … not knowing.

Interpreters approach new clients from behind, saying the name of the person they are seeking. When one person doesn’t turn around, bingo, that’s the client.

Remember I said ‘the’ sense of humor ‘is’ important. I have a deaf friend who will go to hotel lobbies and play the piano. No-one knows he is deaf. He smiles and nods as people speak ‘to’ him. The first time I saw this, I held my ribs to stop from howling. His sincerity, eye contact, was so ‘pure,’ as each person ‘spoke’ to him. We have much to learn from each deaf and HOH person … much indeed.

You have my permission to photo, add, delete, share. And there will be a Part III. Maybe this series could be renamed to “Falling on Hearing Ears” one day. With your involvement, we can make ‘this’ a possibility. One set of ears, one set of hands at a time. And I still swear ‘learning theory’ was the hardest thing I ever did.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

CART FAQ: Falling On Deaf Ears, Part I of VII

CART FAQ: Falling On Deaf Ears, Part I of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

As a CART provider, teacher, tutor, coach, and author, I receive many e-mails that are enlightening, sincere and detailed. Many contain paragraphs with question after question.
Many contain the same questions week after week.

I respond as best as I can, then another arrives: “How do I …?” “Where can I learn quickly …?” Many request specific information with statistics to be included, and “Can I have it before the close of business today? Do you have any forms from your business that we can use. You can e-mail or fax them to us. We really need it.”

Today I received: “How do I learn to CART and write numbers without the number bar?” “Can I attend a CART seminar if I’m not real-timing?” “If I move, how do I continue to earn money when only 50 percent of the transcripts will be ordered. I’ll earn less, but have more free time. I do real-time and have clean notes, so I’m considering CART or closed captioning if I really can’t earn enough to live on.”

Then I received this: “Regarding CART, it’s like a beehive. Everyone is protective of their own territory. Someone is going to come in with a can of Raid and kill them all off if you don’t band together, get organized.” I sent that person a thank-you note for giving me the big laugh for the day.

The continuing “how do I do it quickly” reminds me of the Dalai Lama.

One day a person asked, “How do I achieve enlightenment quickly?” The Dalai Lama responded silently. He cried.

So I’ve put together a FAQ list. Parts II-VII will follow and is posted on http://www.catapultdix.com/ and Monette’s Musings, www.monettebenoit.com

As technology expands, we need to be more fluid with our skills. Here’s a sampling in the order in which I usually receive requests for information.

1. “I’m not happy with the work, long hours and deadlines.” Also: “I don’t want to work with attorneys anymore. What do you suggest?”

There are many opportunities for reporters. If someone wants to work in legal settings, or not, there now are many choices; this creates options.

2. “How do I get started?”

I strongly suggest joining your national and state organizations. They’re founts of information. State and national representatives continually attend seminars geared to helping and leading others. Many seminars are created from their seminars. You need to read your state and national magazines. Each NCRA Journal is varied and informative on all topics. (No, they didn’t ask me to say this. I’m in the trenches, like almost every other author.)

3. “Where do I get started?”

If you receive state and national magazines, they often list seminars, publications, Web sites and other information. Only you know where your skills truly are. When you read the entire magazine, become familiar with terms, products, names, presenters, speakers or associations, you will be a better judge of where your “where” is.

4. “How do I learn the most in the quickest time?”

Improving skills is a lifelong process. Preparation and education are key. Those who learn the quickest usually were the best prepared; they didn’t do it overnight.

5. “What can I do that will save me money now so I can learn?”

Also: “I know I’ll lose speed if I change my writing style. How do I prevent that?”

The answer lies in where each person is when he or she asks. Incremental changes can be made. Massive changes might be avoided. But if you want to real-time, you need to tweak your writing. I suggest that people not look at this as losing money, but as a shift to a bigger arena of income that becomes available – one that may not be there now if they are unhappy with their current writing skills.

6. “How do I get work? How do I meet clients?”

Work is anyplace where the English language is spoken and/or muttered (I tease). In many locations, “clients” are called “consumers.” After prepping, to get work you need to find someone who knows consumers, or you need to meet them to create your work. You need to become familiar with their culture, sensitivities and needs.

7. “How do I learn about clients, cultures, sensitivities?”

State and national associations are a wonderful starting ground. Most have their own Web sites. The Alexander Graham Bell Association for the Deaf and Hard-of-Hearing, AGB; the Registry of Interpreters (sign interpreters), RID; Self-Help for Hard of Hearing People, SHHH – renamed to Hearing Loss Association of America; the National Association of the Deaf, NAD – each association is different. Look them up.

Many national associations have state and local chapters. The key is to be prepared with your knowledge, then arrive with your equipment. Many groups now are very familiar with CART. They have an understanding of the needs in their backyard and who might need services. The Yellow Pages, United Way, sign interpreters, audiologists, school districts, universities – the list is endless – have information where services might be needed.

Unfortunately, most people ask some of these questions (or worse, they don’t) believing that if they can rea-ltime in depositions or court, they can “do this,” and they head out into the CART field.

This is a different ballgame. It is no different than real-timing on someone else’s software with his or her personal dictionary. The key to being successful when learning about CART is to do your homework before you go out. “Something is better than nothing” is not good for you or the consumer. You need to know this.

And when that “something is better than nothing” is discussed with me by someone seeking CART services, I decline the work. I choose not to work with companies that want the cheapest writer.

Many companies and educational institutions will ask, “Can’t you just find someone who needs an internship? This helps them to learn and helps us to save money.” I’m still amazed when that question is asked by people requesting our services (they often do not want to be sued). They do not want to compensate qualified reporters for their training, equipment and technical skills. The consumer deserves qualified services. His or her job and/or education may rely upon what that person receives – or does not receive – on the computer screen.

Knowing where the boundaries are in this field with your skills and the needs of the consumers is vital before you step out. Some may want to pay you a lower fee to “learn”; be careful.

Often qualified CART providers must go in after the fact to pick up where the person who was not prepared left off. That’s not pretty no matter where or how that happens.

8. “Should I learn sign language?”

I believe that each person who works with deaf individuals should know some signs. Is English their first language? Many, not all, deaf people communicate by signs. The more you know, the more flexible you are. If a person is deaf or hard-of-hearing, he or she may not sign. This is the key to the culture and sensitivity. From where I stand now, I simply ask, “What do you prefer?”

9. “How do I meet sign interpreters?”

Go where they go. Interpreters are experiencing national shortages. I went to places where they were. I waited for many to come to me. I was later told that it meant I really wanted to learn. I listed the information in the order in which I receive the requests. This is the beginning of a discussion, the first in a series with seven parts.
The complete series is posted http://www.catapultdix.com/ and www.monettebenoit.com

Falling on Deaf Ears … the sad part, to me, about writing this article?

Many people who request that these questions ‘be’ answered quickly, so they can learn quickly, may not be members of our national and their state association. Remote CART is expanding our possibilities. Now we have to expand our skills. The market has never been so varied, so wide.

And I still swear “learning theory” was the hardest thing I ever did.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

How’d You Get Here? Part Two

“How’d You Get Here?”
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved

Last month I wrote that, as a tutor and court reporter, I am persistently asked, “How’d you get through it? How’d you get here?”

I e-mailed four questions to leaders: How were you attracted to court reporting? How did you pick your school? What work did you do? What are you doing now? Each has a grand story. We are always a court reporting student – always– expanding our skills, work and goals.

Gayl Hardeman: I was attracted to court reporting because I thought it would be a great summer job between academic years as a school teacher. I picked the only night class around (vo-tech). I graduated by way of Leo Zoffness, a tutor and former New York court reporting instructor. I studied weekends at his house; he made me study tapes, graded my notes. I became a freelancer in 1970. I worked 12 years, and then took off nine years to be a mom. I dabbled in acting and church work. Currently, I provide CART and captioning and have a remote, on-site CART business specializing in litigation realtime for professionals who call for help. I love this profession. It is perfect job for ex-English teacher who minored in business!
Gayl Hardeman, RDR, CCP, FAPR, Pinellas Park, Florida

Gayl’s husband, Michael J. Klutzow, A.S., C.L.V.S., is owner, principal videographer, Rockwater Technical Services, audio, video services, years of experience, professionalism in technology fields.

Lynne Marie Zakrzewski: I wanted to work in the sheriff’s department with my father. He said the department was no place for me and suggested court reporting. He’d seen the reporter in court. He thought it might be a good fit since I hit 95 wpm on a manual typewriter in 7th grade. I also played piano, flute. Selecting a college while not having a car, I looked at the business school because it was closest. Court reporting was on the list! Two years later I received my A.B.A. and began working as a freelance reporter. It was the end of the recession; wanting more work, I found myself at a second freelance firm two and a half years later. The second firm told me I wasn’t “cut out for reporting.” I sat for my certificate of merit that week and passed all four legs in one sitting. I was hired as an official, where I worked for eight years before re-entering the freelance arena. I wanted to be home for my kids; freelancing was on an obvious decline here due to contracting. Wanting to challenge myself, and in an effort to “move forward,” I entered the captioning arena. It is here where I found my true passion and can’t imagine doing anything else. It brings sheer pleasure!
Lynne Marie Zakrzewski, RMR, CRR, CBC, CPE, CSR, Willis, Michigan, President-Elect

Karen Finkelstein: I had gone to college to get a degree in speech therapy/audiology/communicative disorders. By the end of my second year, I wasn’t positive if that was what I wanted to do. I took a year off, traveled with a girlfriend, lived with my aunt and uncle, eventually ended back at mom and dad’s. Mom was the office manager for three orthopedic surgeons; she knew court reporters who reported surgeon’s depositions. Mom rushed home one day, “This is right up your alley! You’ve played piano since you were little, earned excellent grades in English, have good keyboarding skills.” Although I had no idea what reporters really did or what training entailed, I moved to Madison, Wisconsin, and saw an ad in the paper for Madison Business College. I called, signed up for court reporting classes. I fell in love with the machine!

I graduated after two years with an Associate’s Degree. We had class five days per week. I worked in an office every afternoon. I practiced during the evenings and loved writing on the machine. I’d usually pull it out anytime I watched TV. I had an opportunity to be “official reporter” for mock trials at the University of Wisconsin-Madison Law School, UW-Madison. No magic powders, Monette – just hours on the machine!

My first job was for the State of Wisconsin Department of Hearings and Rules. I traveled the state with hearing examiners taking testimony at probation and parole revocation hearings. (Whoever thought I’d be hanging out in county jails and the segregation building of state prison? I dressed conservatively when I walked the cell block! One inmate was so dangerous that he and the hearing examiner were inside the cell while I sat outside bars to record testimony. Oh, hearings at the psychiatric hospital to determine if sex offenders were sufficiently rehabilitated were interesting.) After two years, I moved to Washington, D.C., accepting a freelance position. I loved freelance (except for nasty Federal Energy Regulatory Commission hearings). One week I was in West Virginia doing black lung hearings, and the next week I’d be in Boston taking testimony of M.I.T. professors, then back to Washington for depos on cases involving the Smithsonian to the sinking of a Norwegian tanker ship. Never a dull moment.

Two years later, there was an opening at D.C. Superior Court, where I accepted an officialship. That was a social environment – mingling every day with judges, U.S. attorneys, public defenders, marshals, court clerks. We rotated from judge to judge each month, so I was exposed to civil matters, criminal felonies, misdemeanors, preliminary hearings, and family court in an extremely high-volume courthouse.

I then spent 22 years at the National Captioning Institute, first as staff captioner, then supervisor/trainer, and then as a manager. My last two years, I managed recruitment, screening, and hiring of live captioners. Now I’m Director of Education and School Development for NCRA, sharing my love of the profession. Working with students and schools was always one of my favorite things. Now I get to focus on it full time! I couldn’t be in a more perfect job. Karen Finkelstein, Director, Education and School Development, NCRA, Vienna, Virginia

CART Provider: Nothing remarkable. I graduated from Princeton, utterly without distinction, majoring in Germanic philology. I did not get into the military. (I was rejected due to a refractive error.) I stayed out of the Army draft (I passed over by one number in draft lottery). I had multiple jobs, including flying my father around in the family plane to French West Indies investment properties (we lived in St. Croix then; I happened to speak French), keeping books in a marina, operating a 10-ton IBM computer in an oil refinery, and teaching Latin.

Mom played the cello in a piano trio in which I occasionally participated. The violinist was the late Clayton Muise of New York, court reporter. He suggested I consider court reporter. He received a catalog from the (late) great McMahon College, the only school I ever heard of, so off I went. I then worked as a freelancer in the Boston area and was able to pursue musical interests as well. I’ve been doing educational and conference CART for well over a decade now, along with freelance legal work for twelve years. Not very fascinating. I hope this helps. Anonymity requested.

Monette Benoit: I ended my column last month: “Did you see similarities?
This court reporter is still learning, still loving it. And you?”
The similarities I saw then are here, too.

How’d we get here? Family and friends were the common referral. It was a parent or a friend who suggested court reporting. It was not recruitment or media campaigns – Many are not working for large salaries, sans shoes, from home. That’s how we got here.
We listened to a referral and sought details.

How’d we get through it? By tenaciously working to pursue our goals, passions. We often lived and breathed steno schooling, practicing and learning for two years.

The replies I received are from distinguished leaders who progressed through court reporting school, graduated – and then each excelled throughout multiple venues, embraced, accepted, technology, change. Someone we knew thought we might like this profession.

In Part One, last month, and Part Two, here, we’ve read about determination, hard work, family, music and language talents, love of the machine, and consistent work to improve skills after graduation.

We each arrived separately to now stand together.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

How’d You Get Here? Part One

How’d You Get Here? Part One
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

Each person is a story. As I tutor and coach court reporters and students, I am continually asked: “How’d you get through it? How’d you get here?” I sent four questions to leaders – freelance reporters, officials, CART providers, captioners: How were you attracted to court reporting? How did you pick your school? What work did you do? What are you doing now?

I continue to learn, affirming: silent people recording history – court reporters – are fascinating individuals. I firmly believe we are all court reporting students – always– as we expand skills and goals.

Below is the first part of the responses I received.

Diane Emery: My dad was a vice detective and appeared in court. I was a Spanish major at US, University of South Florida, trying to earn a living with a Spanish degree. My dad said you should be a court reporter; it is a good career for a woman. I listened to my dad, went to court with him, talked with the official, Betty Lauria. I figured for a two-year program, I couldn’t go wrong. I loved the idea of being able to work anywhere in the world. The school was in my town. I was typing for the official in federal court when I was at 225 (wpm, word per minute) tests. There was an emergency hearing; I was the only person at the courthouse. The judge told me I was ready to be a reporter according to him, so I started working. Meanwhile, the school went out of business.

I worked in London at Old Bailey criminal court. I worked for a Bradenton freelance firm mainly covering administrative hearings. Then one of the attorneys I worked with saw me crying at a bar on a Friday night and asked why I was crying. I told him I had just quit and didn’t know what I was going to do. He told me to open a firm. I had a manual typewriter and one client. I started my agency in 1982. Diane T. Emery, CMRS, FPR, Executive Reporting Service, St. Petersburg, Florida, Serving Florida with five offices

Jeanette Blalock: I worked as a legal secretary in Texas. An attorney talked to me about reporting; his wife was a court reporter. Soon, I was a student. While in school, I wanted to be an official in court. I rushed through school, as I was going broke quickly. I spent all day at school, then another four to five hours each night on my machine, working on speed.

In a need to finish school faster, I followed my mentor, Monette, to Dallas and had her administer the qualifying exams I needed for Texas state testing. (Monette Benoit one of my beloved teachers from the early days of court reporting school. Here I am, almost 20 years later, still following her across the world. You see, good teachers never go away, they just become close friends)

So I finished school. Too broke to hang around for the next certification exam, I moved to Massachusetts, which was then a state with no certification. I flew back to Texas to take my test.

After being certified, I worked for freelance agencies. I loved the flexibility freelance work affords and managed a Corpus Christi firm. I now own my court reporting business in Alaska.

For years, I lived in the Interior of Alaska, in Delta Junction. I would drive 100 miles to Fairbanks for depositions. During summer months, I welcomed the drive. During winter it would fall to 50 or 60 below zero. Depositions don’t cancel in the extreme cold. Often when you reached your deposition, there was not a place to plug in your vehicle. When this happens, you take breaks every couple of hours to head out and start your car; otherwise, your car will not start at the end of the day.

I now live in Kodiak. The weather is better, so people don’t plug in their vehicles. There’s not an abundance of work, so I help Alaska’s reporters. There are fewer than 20 reporters in the state. Reporters tend to be overworked; I also help with scoping and proofreading.

Opportunities for travel can be interesting. Sometimes reporters are flown to remote villages where they sleep in the school or someone’s cabin. In villages, you are treated to Alaskan delicacies, seal soup, black bear and eggs for breakfast.

Court reporting has opened many fields. As a wordsmith, there are opportunities for variance. I have reported depositions, court, conventions, public meetings and I have provided CART (communication access realtime translation). I’ve followed groups around outdoor construction sites 20 below zero, capturing every word and taking breaks to warm my fingers. I even took a job for a couple of years for the Army as a technical editor.

How’d I get here? Through hard work, determination. And I guess this is where I will stay. For all its wackiness, court reporting seems to be just right for me. Jeanette Blalock, Blue Lake Reporting, Kodiak, Alaska

Kathy Robson: When I was in high school, my dad was on jury duty and came home talking about the court reporter and how interesting that job must be. So I checked into it. The community college nearby had a one-year theory program, so I started there. Then I transferred to another community college with a full program: West Valley College, Saratoga, CA. I believed in using “free” education rather than paying for private schooling. And they do a great job there. I graduated with a great deal of hard work and stick-to-it-iveness. You have to eat, breathe and taste that certification in the final year or so.

I worked as a freelancer for 10 years, then founded Cheetah Systems with my husband, Gary Robson. We became involved in producing captioning software, and so now I’ve been captioning for 15 years.

I have captioned the Oklahoma City bombing, earthquakes, floods and 9/11. One day while I was captioning a game, one of my cows gave birth less than 50 feet from my office window.

CART has allowed privileges. Probably I had the most fun when Deanna Baker married Scott Smith. I realtimed their ceremony to the CompuServe reporters group before anyone realtimed on the Internet. I editorialized what was said, writing who was there, what they were wearing, what Deanna and Scott were wearing, how they were acting, etc. Kathy Robson, RPR, CRR, Red Lodge, Montana

CART provider, official reporter who requested (insisted upon) anonymity: Right out of high school, I answered a computer school advertisement. I met the sales rep at a motel and paid a $100 deposit. The ‘school’ was one room with a few computer manuals and no computer(s) in sight. I’d been duped. When my check came back, it was cashed at a liquor store.

I then enrolled in a school that had mortuary science. (The richest dude in the entire area was the undertaker.) On the first day, they showed us cadavers; half of us dropped and lost our deposits.

In court reporting school, teachers told us about a rich court reporter in a mansion with sweeping staircases and a pool house. The day I graduated from court reporting school, we moved towing a U-haul with my spouse, and children (in cloth diapers). We drove by that mansion of this rich court reporter we always heard about while we were in school. I drove out of my way to see that house. We discovered that house was in a typical government housing tract built after WW II. Reporters in other cities confirmed similar mansion stories they heard when they were court reporting students.

Monette: The last professional is a pillar in our court reporting history. Oh, I begged to have permission to share that story. Trust me, I did.

Each person has a unique story how we got here – how we became involved in the court reporting profession. Did you see the similarities­? I never would have guessed. But they’re here. This court reporter is still learning, still loving it. And you? Next month I share more.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

"My Solitary Travels" by Monette Benoit

My Solitary Travels
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

My Solitary Travels

Sitting alone in my solitary spot,
I am at peace for awhile
where I can dream of sailing in my yacht
while my spirit travels and smiles.

I leave not the spot in my body,
but alas where few can see.
I fly and soar in my mind
and land far away where I can be me.

While flying, always return do I,
for I am but a woman
who yearns to fly
and to not yet die.

Monette Benoit: I dedicate my poem to my sister-in-law. Cynthy Ellinger Walters died 2-12-04; her Memorial was on Valentine’s Day.

After her diagnosis with pancreatic, liver cancer, I volunteered to step into a role to ‘listen’ and to ‘ask hard questions’ as she faced new challenges. For two-and-a-half years, Cynthy lived with intense medical care and memories of a trip gifted by the Make A Wish Foundation. She demonstrated dignity as a pillar of strength to her family, Michael, Jared, Noelle, and to me, as her world changed.

Cynthy Walters taught me how brave one can be to face each new day and dark night.
She did not want to die, astounding her ‘team’ and Hospice with her deep inner strength.
I bow my head; heaven is brighter since Cynthy’s arrival.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

Will You Accept My Invitation?

Will You Accept My Invitation?
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

I began my 2005 National Court Reporters Association, NCRA, seminar in Phoenix introducing Robert McCormick, teacher of 32 years, National Court Reporters Association, NCRA, 2004 Teacher of the Year, CATapult’s CD programmer, and Sheryl Stapp, RPR, realtime writer. Bob, a professor at State University Of New York, SUNY, At Alfred, Deacon and Counselor, was playing with the word “y’all.”

As the audience laughed, applauded, I began: “Sign language applause is like this (indicating). And people who are blind and deaf — do you know how they applaud? They pound the floor and/or a table with their hands and/or feet. You can feel the vibration, applause, through your hands, feet.” I jumped from my position, pounding my open hands onto the floor.

Then I asked, “Did you just learn something new?”

The audience voiced, “Yes!” I replied, “Good, we’re still in the first minute; you already learned something. Remember that.”

“Now I’m going to extend an invitation. I ask that you consider accepting this invitation. Can you do that for me?”

The audience nodded. I shared, “Every day, we have choices, we make decisions. I don’t know what you’re going to learn within this room, but I’m going to give you as much as I can. I hope you take as much as you can, and realize you’re going to process.”

When you read my articles, or have heard you me speak, you know I believe people process information at different intervals. The phrase ‘see Spot run’ may not mean anything now, not a darn thing. But later with additional information that phrase may be insightful, leading you to a new goal.

You may be thinking, “Hey, I’m just here to get points, is there a door prize? I read an article where you gifted a pearl necklace …”

The audience roared with spontaneous laughter.

I said, “Come on, guys. It’s 4:30 on Friday afternoon. I have friends who are getting a massage right now. They said, ‘I love you, Monette, but I’m not coming.’ For you to be here, I want to be respectful of your time; I also want to tell you what I expect from you.”

I expect you to listen to what we’re sharing here. I invite you to ‘check-out’— you will mentally check-out of this seminar. You will hear the little voice in your head: Can I do it, should I do it, why am I doing it? Look at all the money this is costing — that ‘mental’ list is still running when you check back, to continue listening here today.

I invite you to accept that your ‘court reporter retention’ will permit you to check-back, placing all information from this seminar into a little ‘court reporter processor’. It happens. This drives our families crazy. They say, “You weren’t listening; what did I say?” Then we respond, ‘I was.’” We quickly look away for a moment, re-channel our listening. We all do it.

So I’m asking you to give yourself permission that what you’re taking in here is not overwhelming. I don’t expect people to leave saying, “I’m going to …”

But I’d love for you to leave here saying: “I have goals. My goal is to do more than when I walked into this room, sat in this chair.” Even if your goal is to never come and listen to that woman again, it’s a goal.

The deal is to make goals with you. Give yourself permission to accept and reject what you hear today because even if you reject a message, you still heard a message you didn’t have before. You still have information from what you ‘reject’ to perhaps lead you to a new goal.

So if you’re a student, a teacher, a court reporter, what do you really want to be doing with your life?

The common answer from the audience that day: “Making it easier.” I replied: If your goal is to grow or to stay where you are, then you are familiar with a goal. You are willing to challenge yourself.

Even if your goal is to stay where you are, you must know that goal is a challenge because with current technology, ‘staying where you are’ is going to take more energy than moving forward. It will. Sometimes we think we are going uphill, sometimes we are.

If you’re going uphill, there’s a point where you can coast, but you have to make that decision based on the goals you make, the goals you create.

Quyen N. Do, from California, won the white pearl necklace my Vietnamese sister-in-law, Wenny, made from her store Tong Sing Jewelry, located at 615 Grant Ave, San Francisco. Quyen jumped up, bounced. She ran to the front, hands in the air, threw herself at me. I told the audience I felt like Bob Parker’s ‘Price is Right’.

DyeAnne Littlejohn, from Michigan, won the peach pearl necklace from the captioning and court reporters’ ‘CATapult Your Dictionary Software Program’ exhibit booth drawing.

When I phoned, DyeAnne screamed into the phone, then shared she attended my seminar in Chicago last year during the 2004 National Court Reporters Association on “How, When And Where To Publish Your Creative Ideas, Skills and Stories.”

DyeAnne had been praying to God and believes my phone call was an answer to prayers. DyeAnne now has new goals. How do I know? I asked.

As I write this, it’s August, 99 degrees hot tar, Texas weather.

When you read this, you may be preparing for Thanksgiving or Christmas. I now ask you to extend invitations, such as here, to those around you, and to create new goals.

And now I’m off to my cousin’s.

Uncle Joe served in WW II and carried “treaty” papers for General Eisenhower in Potsdam, handcuffed to his body.

Joe, a “lowly second lieutenant” was a German interrogator, working under the rules of the Geneva Convention. I am asking questions, listening.

I’m going to Joe’s house because I extended an invitation to myself after meeting a mature man who cleared the land in Iwo Jima for “those soldiers to raise the American flag.”

The Marine I met was wearing a WW II hat, a red windbreaker, and he had a small medal on the necklace around his neck.

He volunteered, “I share respectfully, the boys in the picture were not the heroes. The heroes were the Marines who cleared the path, then that picture was taken. Many boys died for that picture, and the real heroes were the boys who cleared the path before the boys were able to raise our American flag.”

I am preserving Uncle Joe’s story — the family member right in my backyard. Joe’s wife was my grandmother’s brother.

My maternal grandmother, Monnie Rae Floyd, a piano prodigy at four years old, was his first music teacher — also a court stenographer— in Corpus Christi, Texas. (She had her own orchestra where each person was required to play four instruments. My grandmother was the first music teacher in Corpus Christi volunteering to teach music to the students enrolled in public school.) And my grandmother’s father, Adolphus Floyd enlisted in the Civil War in 1861 as a ‘flutist in the band’.

My great-grandfather, Adolphus Ward Floyd was named after his uncle who died fighting within the walls of the Alamo, March 6th, 1836.

His 32-year old uncle walked from Gonzales, Texas, answering the call for volunteers that spread throughout the countryside while they were waiting for reinforcements to arrive.

This volunteer arrived behind the enemy line in 1836, moving through the gunfights to join the Alamo fighters within the fort. Dolphin Ward Floyd died on his 32nd birthday, leaving a wife, pregnant at nine months, and a four-year old son, knowing he would never see them again.

During the Civil War, Adolphus was a soldier in the 7th Regiment Texas Infantry was a Prisoner of War twice from 1861 to 1865. He was captured and released ‘for exchange’ from POW camps — the notorious— Fort Donelson, Illinois, and also Camp Douglas (‘received from’ Louisville, Kentucky and sent to Vicksburg ‘to be exchanged) in Franklin, Tennessee, before walking back to his home in Corpus.

We were always told that his having been a musician and being of strong-stock, kept Adolphus Floyd alive – having been a POW in the Civil War twice – to return home to his family and cotton farm, Adolphus walked home.

After the war, he married and with family and stagecoaches, moved the family, walking down to Corpus after he had tested the soil for cotton. (Tales of fighting bandits and Indians are still shared — how my great-grandmother loaded rifles for the men during battles.) As I grew up, my family always told me: You come from strong stock: Yes, you do.

My cousin, also a professional musician, who rarely spoke of WW II, is now answering my questions. He’s talking, crying, laughing and sharing mischievousness of “the boys.” Uncle Joe is saying, “Others have better stories; you should take their stories.”

When I reassure Joe, ‘I really want your stories; we’ll make sure the others share, too,” he says, “Sure you can have my stories! Come and get them while I can remember. Can you come tomorrow?”

Uncle Joe is 92, planning a trip to Africa this fall “because I’ve never been there!”

This afternoon I’m going into the Texas heat to complete a goal I made to myself, to preserve a goal Uncle Joe made when he raised his right hand, entering WW II.

Will you accept my invitation? What will you do?

Happy Holidays. Happy New Years to each of you.

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

“Great Expectations”

Great Expectations
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

I would like to begin a conversation. I will compile replies and share them in a future article. Versions of this conversation float on various forums and message boards. I hope only to expand on that conversation as we explore facts and opinions.

Our work is historical; our professionals are spectacular in commitment to task. This is a wonderful time to master our path – together with new goals, new conversations.

We are witnessing changes within our profession. Changes are occurring because of opportunities and technology. Large and small companies are expanding, shifting, even folding areas. Some have long-term contracts; others fill requests. Many are affected by changes and technology – and perhaps by our own actions during a national shortage of qualified people?

Let’s talk facts. Litigation was narrowed by tort reform. Many companies now bid jobs by lowest page rate. ER, electronic recording, is replacing some official reporters in courtrooms. Caption companies have laid off experienced captioners.

Students in schools are vocal on forums about expectations on the basis of what was shared when they entered school. Students who entered training due to specific marketing to earn a high income from home “in two years” are not happy. Meanwhile, some near graduation will work for less to gain experience.

Experienced court reporters who want to caption or provide CART have expectations for what they will do and when. Both experienced reporters and high-speed students contact me – and others I know – saying, “I do this work because I’m able to make demands, pick and choose, and I do this for my pleasure. I have to earn a decent living and have good hours. I’m the breadwinner.”

I wrote a friend on NCRA committees to get a reality check if she sees differences in tone and expectations: “Some are leaving the profession. Frankly, it has gotten slow, and due to contracting – call it what you want – underbidding, firms are losing clients. Many want to hop on the CART/captioning bandwagon without training.”

One respected leader wrote, “I know new captioners who won’t work weekends or nights, want prime shows or only want hockey. Normally, with hockey you only write the score and play approaching the score. Who wouldn’t want that?”

That day I also received this note: “A teacher finally shared it the first night. He told them it’s not easy. It’s not all glory. Initially you won’t make gobs of money. Equipment’s costly. You need to join professional associations to remain involved. Don’t expect to immediately work in PJs. You need to master words, grammar and punctuation. That night several dropped. How’d that happen, Monette?”

I’ve noticed a shift in requests for my CART and captioning services, national and state written knowledge test textbook, workbooks, CATapult CDs, tutoring, consulting services. Initial e-mails may be tart. When I return a tutoring request, I may hear, “If you don’t help me, I’m leaving the field.”

One person phoned for tutoring and yelled at me. I listened. I’ve learned, “The upset is never the upset.” (Landmark Education after Captain Kevin Drue Donnelly, my youngest brother’s death, August 2000. Thank you, Diane Emery, CMRS.)

As I listened, the upset person finally focused on her upset and expectations – what she had been told (interpreted) she could expect and what she is able to do now. As a court reporter and instructor, I calmly guide what I believe is realistic and perhaps unrealistic, based on what is shared. The person reaching out often feels their future is at stake. To not share would be a disservice, I believe.

Another unique factor to a person’s path is motivation. When I speak to reporters and students at state and national seminars, I ask the group why they were attracted to this profession. My opinion is that people attracted solely for money will struggle and many will burn out. If you ask a person or group what motivated them to enter this field, often the answer is multi-faceted to include independence, job security, income, and learning within multiple venues.

Even organizations are not immune. My office receives calls from national groups and organizations with one question, “What are your rates? E-mail them.” I’m talking large companies, huge organizations who tell me “we’re too busy to share details until you send rates.”
As I finished this article, I returned a call to a national company regarding services. Their representative said (kid you not), “Send us all your rates. I’m to take them to my supervisor. If she approves, then we talk availability, specifics.”

I asked, “Are you phoning the country to get low rates?”
She replied, “Yes.”

Softly I shared I would not send all our rates to have an opportunity to service a job request, details not included yet. I ended the call, “I know there are qualified people out there; I’m sure someone will take good care of you.” Leslie, the company representative, was stunned. Monette, I, went back to work.

Reporters now work from home with little social interaction as in days of old when we drove to a courthouse, office, interacting with people every day. Forums have created niches of reporting, judicial, freelance, captioning, CART, students and instructors.

Students and reporters who enroll in a curriculum where there is possibly a 90 percent failure rate and required testing pass-rates of 95 percent or higher must know this marker is different from other schooling, careers.

Our profession, I believe, is honored to have students and working professionals dedicated to fulfilling and expanding their goals and their dreams.

Finishing this article I drove to a job on I-35 and saw an office supply truck. In cursive pink letters on both sides, the black truck carried their marketing slogan: “If we can’t get it, you don’t need it.” Do you think their tone and expectations are changing? I do.

Monette Benoit may be reached at: Tutoring@CRRbooks.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books to include the NCRA Written Knowledge Test and state RPR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, a companion Study Guide, ‘The CRRT WKT’ CD Software Program, ‘Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook’ and ‘CATapult’ Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced http://www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, CART provider, coach, columnist.

She teaches, tutors and coaches home-study students, college students, court reporters and professionals.

Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/, http://www.catapultdix.com/ and http://www.artcs.com/

CART And The $10,000 Spaghetti Dinner – Monsignor Balty Janacek

CART And The $10,000 Spaghetti Dinner
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

The CART (Communication Access Real-time Translation) community and all court reporters lost a devoted friend on April 30th, 2007. My life and our profession were improved by this gentleman.

I had been CARTing San Antonio’s St. Francis Di Paola Deaf Mass for many years. One Sunday morning before a mass, privately a new priest introduced himself, spelling his name B-a-l-t-y. He waited to shake my hand, then walked to the altar, and introduced himself to the Deaf community, “I’m the new priest and will learn sign.” We welcomed him with deaf applause.

Balty was proud of his Czech background. He had a deep love of cultures and languages. He often spoke Spanish while I realtimed – writing verbatim text projected to a large screen on the altar from my steno machine. I’d sigh; he’d smile and then translate.

As we became friends, I learned Balty was ordained in 1950. Serving multiple roles he was devoted to causes close to his heart. Balty remained involved with Native Americans and tirelessly worked to mediate retrieval of their remains, bones, from the University of Texas at San Antonio, UTSA. I am not surprised that he donated his body to UTSA.

Balty was parochial vicar at San Fernando Cathedral (where Davy Crockett is buried). Since 1967, he was director of four 18th-century Old Spanish Missions for the Archdiocese (the active parishes of Concepcion, San Jose, San Juan, and Espada Missions). Balty established the San Antonio Mission National Historical Park and a historic cooperative agreement with the National Park Service, which the NPS is working to model around the United States.

His picture was in our newspaper so often that I’d phone Balty teasing him that he was my “Where’s Waldo?” Balty was absolutely devoted to his extended family, organizing Schulenburg, Texas, reunions with nieces and nephews. I extended multiple holiday invitations, but he’d say, “I want to spend time with the girls (nuns). I’ve known many for 50 years; they’re good cooks. Can you understand?”

Later when he handed me his business card, I saw his title Monsignor Janacek. He shrugged, “Balty – really.” Balty was the “jolly” man who arrived with his peace sign.

One Sunday, Balty asked my husband and me to lunch. He asked me what I needed to CART for the Deaf. (CART is communication access realtime translation. I used my equipment writing to a large screen with instant translation for the Deaf mass.) My husband did not hesitate, “Her equipment is seven years older since she began to volunteer. She has wear and tear on her equipment.”

I blinked, immediately swallowing warm Black Eyed Pea cornbread. Balty smiled, “How much would it cost for the church to purchase new equipment? Monette, could you use our equipment?”

Balty and my husband wrote numbers on paper napkins as I watched. Then Balty turned to me, “How about $10,000? Would that work, Monette? What do you need? The Christopher Columbus Society is having their spaghetti dinner. I’ll ask them.” Lunch was wonderful, and we never ventured back to the topic as we laughed and enjoyed our time together that sunny day.

Church members were accustomed to me rushing up aisles 15 minutes before our Deaf mass. To prep equipment, I darted around people praying, families posing for pictures after baptisms and other church events. Parents and parishioners prevented small children from playing with my equipment, understanding my frantic movements each Sunday.

Soon Balty called, “They agreed!” This event is famous. Politicians and judges arrive to shake hands. Spaghetti is homemade and all you can eat. I attended and was thanked by lines of volunteers serving family recipes. Balty waved at me as I stood in line. Then, he sat at our long table as we ate our spaghetti. He was busy laughing and listening and enjoying the event.

Balty purchased all my hardware and court reporting software. I prepared paperwork; he cut checks. We were a good team, and Deaf were thrilled everyone supported their community.

I have wonderful memories of Balty. I fondly remember when Balty casually commented that women should have rights to become priests. (His predecessor preferred Latin masses and fasting.)

I paused before stroking “those” words. Parishioners paused, too – looking to my large screen, narrowing their eyes. My hands poised above my steno keyboard, Balty looked at me and slowly nodded.

As I realtimed his words, Balty paused, too. After a long silence, people coughed, looked to one another, and then looked up to my (large) screen at the (large) all upper cap text. Then, small groups stood and ever so slowly side-stepped to the center aisle. They gave him one slow final look before each quietly and politely exiting the church that morning.

Later I teased Balty, “Well, you won’t be seeing the front of their faces any time soon. Before you arrived, standing room only – now – wide open spaces.” He smiled, eyes soft.

I phoned Balty when remarkable events occurred. I was honored how he shared his life – on and off the record. I became protective of Balty as he detailed his world, expanding mine.

In 2000, I moved away from San Antonio. (I returned 2002.) The National Court Reporters Association’s, NCRA, 2001 mid-year was in San Antonio, so when I flew in, I went to my room and immediately called Balty, “I’m up the road.” Balty instantly recognized my voice, “Monette, hi; I’ll hurry this wedding rehearsal and be right there!”

The hotel lobby had open seating. He ordered “two glasses of your finest wine.” He raised his glass and began singing to me. Balty had a deep melodic voice; he sang in Spanish. (He did not lower his voice; crystal wine glass held high, he sang.) Stunned, I watched others watch me before I relaxed, listening. When Balty finished, he raised his glass higher and toasted me.

I whispered, “I don’t understand what you just sang. It sounded beautiful.”

Balty laughed, “Monette, I sang a love song to you.” I blinked hard. Balty smiled, “I sang this song to thank you for all you’ve done. I sang so you will always remember this moment.”

As we dined, court reporters trolled and stopped to chat at our table. (Balty wore a solid black shirt. I watched Balty remove his white collar the moment he entered the hotel. I teased him about being off-duty.) Bill Weber was incoming NCRA president. His board of directors had driven into the Hill Country to film a movie for his induction. I proudly introduced directors, many wearing country overalls, to “the man who raised $10,000 with spaghetti to purchase CART equipment.” Every court reporter thanked him. Oh, how Balty laughed and smiled. His eyes twinkled, and he enjoyed every moment.

Hours later, court reporters stood at the elevators waving good-bye to my friend.

Balty waved – waiting for me to get into an elevator. I waved – waiting for him to leave. And we met more people at those elevators. He and I waited for the other to turn; neither wanted the evening to end. We spent hours at the elevators talking, laughing and having great fun as I introduced Balty to many friends. Court reporters still comment on that moment when they see me.

When diagnosed with leukemia, Balty was optimistic. I’d phone his private cell phone; he’d answer, “Hi, Moe-net!” I could hear Spanish in the background, and he was frequently in a southside clinic “waiting to be seen.” Once I joked that he’d spent more than 50 years visiting hospitals – perhaps he could get an appointment. Softly Balty said, “Monette, I’m with my people; this is where I want to be.”

I encouraged Balty to record his memoirs. I wanted one tape for the church and another detailed version for his family, describing historic, momentous events he transformed. I teased him that he should have a glass of red wine and sit and talk. I knew his family would want these tapes.

We kept in touch as Balty rounded the last corner of his life. I would phone his cell phone, and we would laugh and listen to the other. I always had his name on my to-call list. Each Monday, I put his name on my list.

His last Sunday, April 30, 2007, I had phone in hand dialing his number that afternoon when I was distracted to a family moment. I put the phone down. I knew I would find the time to phone him. His name remained on my list.

I did not know that Balty recently left his archdiocese apartment. Alone, he checked into hospice. I did not know he had few visitors. That Sunday he “snuck out to a Mexican restaurant with family; nuns looked the other way.” He watched Spurs basketball on TV – they won.

Monsignor Balthasar Janacek died that night at 80 years of age. I learned from his family, “When the nurse checked on him at 3 a.m., he was cold, talking in Czech. A little while later he was speaking in English to his mother. He said, ‘Mom, I don’t think I am going to make it.’”

Balty’s card remains in my wallet. I haven’t been able remove it. I now live with mindful regrets that I’ll never be able to write his name on another call list. Oh, he was proud of CART providers and captioners, our skills, how we help people. Balty was our biggest fan.

I want you to know this about Balty. He was special to so many people for so long. And I believe that Balty Janacek is greeting his family, friends, and strangers with a peace sign, kind words, laughter, and beautiful song.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

"Still Processing And Snowglobes"

“Still Processing And Snowglobes”
By Monette Benoit

Copyright 2006 by Monette Benoit, All Rights Reserved.

“You’re processing; you’re not stuck,” began my correspondence with Janet Tilly, a student who contacted me. She had written, “I am currently stuck trying to attain 170 words per minute.”

My April 2005 ‘Beyond The Comfort Zone’ article and Monette’s Musings Blog, www.monettebenoit.com, detailed how one sentence I shared shifted had changed Janet’s processing. Less than one year later (after being ‘stuck’), Janet entered our profession with determination, processing and captioning, court reporting CATapult CD material.

Janet recently emailed, “Still processing! I completed school. I discovered I have something new to process. After reading your words about processing, I never looked at school the same way. You took the time to go beyond my questions about your CATapult CD product. You took the time to address the root of my problem, which turned out to be a problem of perception and mindset.”

Janet shares: “I thought most of the ‘processing’ would be in court reporting school. I knew transitioning from school to work would be taxing, but I didn’t realize I would process now more than ever.

“My second deposition reflected my processing had just begun. I can’t express how grateful I am that you, Monette, pointed out the mentality of processing. I don’t think I could get up every morning, facing unknowns without having it all in perspective. Life is one big learning experience; court reporting is part of my life, so I shouldn’t expect this to be different than other things I learn each day.

“To all students: Finishing school is not the end of learning, it’s the beginning. Prepare on the front end; don’t be surprised by opportunities to process once you graduate! Like Monette’s sister-in-law Wenny wrote, whenever we are down, we have to get up, ‘try harder; each time you try harder.’ Your sister-in-law Wenny blessed me with a mantra from the January 2005 ‘Beyond The Comfort Zone’ article, “Try Harder; Each Time ‘You’ Try Harder!” (This article about Wenny, January 2005, and Janet’s April 2005 article may be accessed on http://www.crrbooks.com/ http://www.catapultdix.com/ and blog Monette’s Musings)

“I‘m now out of school; sometimes it feels like I’m in a snowglobe that keeps getting shaken. Working was exciting, but scary. I had interned as often as I could. The reporters I interned with were fantastic. Reporters answered any questions, pointing out things I didn’t know to ask about. And I was nervous! I can’t remember praying as hard as I prayed before my first deposition. (My prayers were answered when I held it together during readback.) After, I was walking on clouds; you would have thought I had orchestrated world peace.

“The next day, I was confident, still walking on clouds. This is the first time my snowglobe was shaken. The doctor specialized in otolaryngology; I know this because everyone said it as often as possible. He detailed thyroidectomy, parathyroid, cricothyroid fascia, isthmus and thyroplasty. My saving grace: The witness spoke slowly, enunciating well; attorneys took notes, pausing between answers and questions. This wasn’t the scary part — that happened when the deposition ended.

“I was realtiming for myself, recording audio on my laptop. The firm owner proofs my work. Because I am new and paranoid, I also had a digital recorder. Into the deposition, I realized I had not turned on the laptop audio. At first pause, I turned it on. I started obsessing: “Did I drop?” I knew the recorder was on, but couldn’t stop the mental process. Then someone mentioned otolaryngology snapping me back into the moment. I stopped the panic, sure I’d written well, worked to continue doing so.

“Long story short, there were several minutes when the attorneys stopped the depo, then needed to go back on the record where I had no audio. No audiosync, plus no digital recording! I pressed the wrong button on the digital recorder, twice! “Once I saw the recorder had not recorded, I thought about the depo, still confident I’d written well, verbatim. Days later, I started worrying.

“Editing, I remembered, while packing at the end, the attorneys were talking to one another; I overhead their conversations. Editing, I remembered things I knew were said, but were not in my transcript. Since I was new, I started obsessing. What if statements I were remembered were ‘on the record’ and not conversations? I couldn’t have dropped all that. No way. Wait a minute; what about in school when I knew I’d passed that test, but didn’t? Here I knew I’d written well on the job.

“This argument went through my head all night; the next morning I was throwing up. I was sure I’d never report again. Mentally, I turned an ant hill into Mount Everest. I don’t have words to describe how far out of proportion this had been blown. I called the firm owner. She calmed me saying this was going to be okay. She said she’d help me; we would look at the transcript, see what we thought. After talking with her, I began to think rationally.

“Thinking clearly, instead of worse-case-scenario, I realized I was borrowing trouble. I had concentrated so hard on writing, my head hurt, I ached all over. I had felt good until I let my imagination run away with me. I printed the transcript; it was good. Well, it was good after it had been proofed by someone else and corrections were made. Who knew commas would challenge me at age 36?

“This story can be picked apart backwards, forwards. You bet I haven’t made those mistakes again; there have been others, but not those. This is somewhat embarrassing, but maybe someone will benefit from it. I have more days where I left jobs walking on clouds than I have feeling like I was in the snowglobe. I’ve made mistakes; I’ve beat myself up over them, but when finished, I filed them, taking what I learned, leaving negativity behind. And the next day, I processed, tried harder.

“I’ve been so lucky; my instructors, fellow students were the best. I interned with experienced reporters who, I’m sure, had better things to do than answer my questions.

“To the people who shared in forums and have written JCR (NCRA Journal of Court Reporting) articles, thank you! Several times I encountered situations and knew what to do because I’d read about it. I wish I could thank everyone who helped me. The only things I know to do to begin thanking them are to continue improving and to one day help new reporters. Bless you all!”

Monette: Spoken like a veteran, Janet. We are never stuck unless we choose to be.

We process, building experiences and wisdom from within, sometimes alone, sometimes with others. Yet when we process, “trying harder each time,” perhaps our snowglobe is not blurry. Perhaps it is a remarkable globe we may view with sparkle and wonder.

The snowglobe on my desk, gifted by a student, now court reporter, is a ballerina atop pink heart-shaped flakes, arms folded in prayer. Large print reads: “Lord, Keep Me On My Toes.” Still processing, Janet, you have helped thousands, seated and on your toes.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Well, That Woke Me Up; Did It You?

Well, That Woke Me Up; Did It You?
By Monette Benoit

Copyright by Monette Benoit. All rights reserved.

One Saturday morning, reviewing work from online students and court reporters I tutor, I read posts on an e-mail group. I came across three questions from students.

1: Why should students belong to professional court reporting associations?

2: Should students focus on realtime in school or focus on speed, then learn realtime later?

3: Are students taking longer to get out of school?

Then, within minutes, I read an e-mail that some students are being advised there’s no need to belong to NCRA or to read their JCR. I replied, “Gasp! Well, that woke me up.”

Each day, students I privately tutor forward emails: “What do you think? If he/she can’t do it, can I? Should I stay in school?”

My schedule may not permit me to answer all e-mails inquiring, “How do I do this?” Many reporting students who write share that they are looking for magic (as one wrote).

I reply to all my students holding each accountable for our word, our actions – an understanding we have from the first contact. (They share accountability is high in my Team-Tutoring.)

That Saturday morning, as I read responses and strong opinions, I winced.

I tried to sit on my hands, but soon I replied to their questions:

“Should I join my state and national associations?”

You need to know NCRA has a main focus ‘in’ students, schools, and instructors. NCRA lobbies for education; distributes grants; shares information with students, schools, and teachers. NCRA has a student newsletter (wherein this article was printed, April 2007) and a student forum, and it also organizes student seminars. Many court reporters sponsor students at conventions. Teachers have a private venue, too.

NCRA creates seminars for reporters, CART providers, captioners, students, and instructors per requests from membership. And it has liaisons with judicial groups, groups who are hard-of-hearing, deaf, lawyers, broadcast professionals and engineers.

NCRA, if requested, will advocate for a court reporter who may be replaced by alternative technology. One person or a small group cannot undertake what a national or state group is accomplishing.

All serving on NCRA task forces and committees serve pro bono. NCRA staff members are wonderful. They work diligently to assist each request. I cannot share how many ‘magical’ requests I’ve sent their way from students and myself. Staff shines each time.

NCRA has a mission and a focus of leading, sharing. Reporters and students need a professional organization, just as nurses, lawyers, and other professionals have national groups to educate, share, and advocate. Each NCRA convention works with the state association in which the convention is held, thereby involving more input, opinions, cooperation, further communication, and sharing. NCRA works with a boat-load of people, each freely giving time.

“Should I work on my realtime while still in school?”

When a judge or an employer seeks to hire court reporters, the question most asked is: “Do you realtime?” If a student waited to learn realtime this question will haunt you.Those students who do not realtime or are “workin’ on it” find jobs with less pay. Some find their job given to a voicewriter who will, for less money, tape the job, and then turn in the transcript. Judges and employers consumers are informed consumers.

Years ago I CARTed (communication access realtime) the national American Bar Association Judicial Division. Every judicial office within the ABA was represented save the U.S. Supreme Court. They were well informed about realtime.

Judges, courthouses, administrators, and lawyers are courted by huge electronic recording companies who will, for less, take the job of the nonrealtime reporter. During many conventions NCRA exhibits shows our unique, custom technology to explain how court reporters differ from ER, electronic recording, and voicewriters.

“Are students taking longer to get out of school?”

Students need high vocabulary and high spelling skills. Statistics reflect that many students enrolling in court reporting do not have these skills; high schools also reflect this statistic. The average newspaper is now written to a 14-year old’s vocabulary. Instant messaging, IMs, and e-mails, many say, have lowered vocabulary and spelling accuracy.

Students, in my opinion, do not practice structured hours – many because of work or family obligations – and free-thinkers, say, “I just don’t need that.”

Perhaps these issues are why I’m receiving so many requests to tutor students, especially home-study students.

Students I tutor reinforce these reasons each day sharing about their “brick and mortar” classmates and online students.

Many students practice while instant messaging, IMs, e-mails are arriving or their family is bustling nearby. Then they “throw their notes in the trash.” Many students will test and transcribe when convenient, later, permitting additional transcription time.

When I was a student, NCRA membership was mandatory. We were required to stand, giving reports from JCR articles with no notice. If you were not prepared that day – zero.

In days of old, we went to school all day, had hours of homework, to include additional hours (plural) each evening. We read nonfiction and history, as well as compiled reports using specific vocabulary — in addition to learning steno.

(Do I think this was good? Some days it felt as if I was, alone, barefoot on broken glass — yet I saw results. Results reinforced students who prepared graduated with rock-solid skills.)

Students not learning realtime have a different path – maybe a longer path. Many are inventing their theory on-the-fly, analyzing each word, and then working, in realtime, to “write it in one stroke.”

As an instructor, program evaluator, tutor, CART provider, author, and speaker, I’ve been in many a trench – hot and cold.

Students who focus on realtime early in school and stick to a proven well-tested theory will have smoother, easier transitions toward employment. Regarding students who do not belong to NCRA, might I suggest students contact peers – enlightenment is powerful – when “it’s at your fingertips.” We need you, trained and prepared.

Our future will depend on our ability to meet growing demands for our services. If we are unable to meet this demand, necessity may become the ‘mother’ to deliver our skills. Yet we now have savvy tools to maintain our leadership in schools with students and with people who rely upon our verbatim skills.

The reason I wrote, “Well, That Woke Me Up” – perhaps if more students were aware of benefits and how NCRA and state associations aid and abet students and court reporters, it would be more evident how NCRA has a mission to make us stronger against technology which seeks to replace us.

Oh, and another plus side, NCRA and your state association are wonderful ‘yards’ in which to make connections and contacts for future work. Great new friends will change the path on which you tread.

My hand is extended out to you — come, join. Let us help you.

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

What Would You Do?

What Would You Do?
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

What would you do if someone you love is charged with an alleged crime? What if a family member is handcuffed and quickly removed from your home? What would you do if you are unable to hear? What would you do if equal communication offered late in events is not what you need? Would you raise your voice, scream – or would you bow your head, not wanting to upset anyone?

This story is true. As I write in December 2006, many individuals are unsure where the allegation, legal process will end.

Let’s say charges are read to the parent after the minor has been arrested, handcuffed, removed from the home, seated in a squad car and charged with an alleged offense. As police explain details, the parent has to get the hearing aid, off-duty that late hour. The hearing dog had alerted the parent to heavy knocking on the door. The child is driven off into the night, then incarcerated.

Stunned and shocked as the parent, your world has now changed. If you are unable to hear, will you stomp to defend your loved one or will you make nice to avoid upsetting anyone – anyone who may bring your loved one home – one day or one moment sooner?

Let’s say this experience is your first one within the legal system. You never visited anyone in jail. Now you have to be cleared through security, counselors. Now your hearing aid is on-duty; you focus to understand each word, which is a struggle at best. You hope for early release – a new term. Also new: Will your minor be tried as child or adult?

Most likely you will not qualify for free attorney aid; legal counsel is required. Your reaction could be “This can’t be happening!” It can. Attorneys requiring compensation, often substantial fees, will need to defend a minor incarcerated without bail. Also new: Minors are not granted bail. What will you now do for attorney’s fees for an alleged offense?

Let’s say there’s no prior history to prepare this family. If this is not your family, perhaps one could think “this is our legal system; it protects all of us.”

But what if your child is placed behind secure walls, visits are limited. No physical contact is permitted. Detainees are required to earn points to earn rights.

All communication is shared behind a wall with a small metal circle, thick dark screen. If you rely on hearing aids and read lips, your opportunity to hear is drastically reduced. As you struggle to understand words, learn details, to check on your minor, and to learn about the legal process and allegations, what would you do if you could not see the lips of your loved one or hear each word?

As court reporters we know that fact-finding trials are held. But when a person is held behind a wall, what then? I know deaf prisoners in San Antonio – ‘Deaf’ and all prisoners often live within a horrible world called a jail.

Deaf prisoners cannot be mainstreamed. They cannot hear anyone behind them, so they lose the ability to defend themselves. Deaf are typically mandated to infirmaries. This may appear fine for hearing, but deaf are now constrained to a tiny area. Social contact is limited. One of the greatest gifts people can give deaf (and deaf community) is to visit deaf prisoners. Deaf are isolated, alone.

If your loved minor is detained, they could be placed into foster care – an option decided by the court. If the parent is deaf or hearing-impaired, trust me, the parent worries about losing rights to their child because of the parent’s deafness. Yes, it does happen. Is it fair? No. Deaf parents have lost “in the best interest of the child.”

If that child is not able to fully communicate with their parent, then that child experiences further trauma. This CODA child (named after an international group called Children of Deaf Adults) will know the parent’s visit is approaching and that communication is limited prior, during, and after each limited noncontact visit. CODA children grow up fast – they say.

Legal facts will unfold with time – but not fast enough for the parent and loved one – in a country where everyone is innocent until proven guilty. Stress will ripple to others involved and excaberated because of the hearing impairment. Powerless, frustrated, scared may now describe you. Scarred may describe the minor. How will these events affect the minor’s future life?

Limited visitors, who are approved in advance, can be removed at the discretion of parole employees and counselors. Only attorneys and clergy are exempt. Visits are limited to two a week. Detainees have new rules, regulations.

If the parent is hearing-impaired, how does the child share this new bewildering world that has few privileges, mandatory lights out, few books and pencils (if any), and permits only limited communication?

During visits, if you are hearing-impaired (self-described term) contact is further limited. You also notice that everyone else, including the hearing, is finding communication a challenge with the screened circle.

And if a hearing is held for your loved one – perhaps an odd word for the parent not hearing – and if the room does not have assistive listening devices, communication is again limited. When this parent questioned assistance, the parent was informed only “a sign interpreter could be supplied.” Great, but this adult does not use sign language.

Since no law states a parent need be present for legal proceedings of his or her child or police interrogation, this will be a huge shock, too. Will your loved one know when to volunteer information – or – perhaps will your child simply shut down, alone, isolated, and in fear?

If the fact-finding trial has evidence to move forward, perhaps the next phase is a jury trial, or will a plea bargain be accepted because of earlier facts? Attorneys cost money, incarceration is bleak. Decisions are often made on these factors. Trials take time; trials are pricey. I was a court reporter in Miami’s juvenile public defender’s office many years ago, and I am still amazed by the information I reported and witnessed.

So, are you at the mercy of the legal system, the court? Would you “bite your tongue” to avoid stirring any problems, hoping your loved one comes home one second sooner?

Will you struggle to remain unangry knowing that if any person involved in the legal process takes a holiday or sick day during the process, this will cause further delays, postponing justice. And if an experienced juvenile lawyer says this “is a zoo,” what would you do?

I wrote to the parent that I was outraged CART (communication access realtime) was not being shared. I requested permission to write this article. The parent, in response to “how are you,” replied with details and “Thank God for warm furry things that sleep in your arms and purr.”

As I finish writing this article, the hearing was delayed – again. Facts surrounding the alleged incident were shared again, claiming this was a “minor event” – a repeated fact officially shared for many weeks now while the minor remained incarcerated.

And if your child was incarcerated well over one month, including Thanksgiving Day with no visit and Christmas without the ability to fully communicate with his or her parent, and the hearing-impaired parent is praying, praying, praying, I ask you, What would you do?

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

Test Power Prep The Final Week

Test Power Prep The Final Week
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

If you are taking a NCRA, National Court Reporters Association, or state court reporting test this weekend, you are now in the fast lane to reach, to grasp forward onto your goals.

I have received so many emails on how to prep, I blocked time in my schedule today, this final week for many test takers, to gift each of you with information, which has successfully assisted people in 20 years I have worked with adults taking certification tests.

Thousands of students and court reporters have accomplished huge goals – one step at a time, one step, one step, sometimes only in one tiny step — then a wobble. The one step at a time awareness is where you find the greatest progress.

Each of you now has an opportunity to reach and to stretch, and I want to remind each of you to be gentle with yourself and to remain focused this final week. Many of you can see and taste this last lap.

Here’s some tips I have found to help many, many in your shoes this week.

This week make sure you are eating full meals. Eat meals and snack; focus on your blood sugar. Carbohydrates will give you long-term energy. Meals with pasta and rice are great for ensuring your body functions at peak performance. Proteins are geared for short-term energy. Balance the two, and you are in athletic training.

Drink water. You want to make sure you hydrate your body with water, perhaps green tea, Gatorade-type drinks. The soda may taste good, but soda dehydrates the body. Stress will contribute to depleting fluids from your body and warm temperatures also reduce your hydration. Drink water, fluids.

If you are taking a machine portion of the test, make sure your fingernails are at a level where you function at peak performance. Many students and reporters will have a manicure, and I quietly share that now is not the time to test those new acrylic tips. Go with what works best for you. You can reward yourself next week with a ‘new venture’.

As you move closer to the scheduled time, I want to remind you to notice your energy-awareness. You may become more sensitive at work and school, with your family and with yourself. Some call this ‘cranky’ — I prefer ‘sensitive’. This is normal. Once you are aware this is part of your preparation, you can acknowledge the awareness and let this test power prep work for you.

Make sure you are taking time out for you. Have you listened to your favorite CD? Is there a song or movie where you find inspiration? Have you remembered to laugh? When we are focused on a long-term goal, sometimes it is the little moments in our world that are the most effective.

Pack your equipment, and you, the night before the test. Gas the car. Make sure there are no road closures to the test site. I teach and advise you should be packed by mid-afternoon the day before. This will ensure the possibility of reducing the ‘oh, dang, where did I put …?’ moment.

Stretch and breathe. When we are stressed, we sit, shoulders hunched ‘up’ and breathe in shallow breaths. Breathe in, breathe out, slowly and regularly, in and out. Focus on regulating your breath. If you find your voice is higher than it normally is, you probably are shallow breathing.
The more oxygen your brain and body receives, the better you will function.

Ah, yes, sleep. The final two nights, I suggest taking a warm bath, shower, curling up with a loved one (human and/or pet) and being quiet. In your quiet moments, you will find great comfort.

Avoid people who are high maintenance – really. You want to be comforted and focused. If there are multiple pulls for your energy, your attention, you may want to remember you have earned the right to this peaceful, focused last week preparing for your goal.

The morning of your test, be careful on the high-test coffee-type drinks, colas. Caffeine will take you up in an energy burst and — will drop you down when the burst has bust.

I suggest each person should pack little packets of red grapes, non-salted peanuts, pretzels, nuts. There is an amazing abundance of energy to be found in red grapes and carb snacks.

As you enter the test premises, throw your shoulders back, chin up.
If this is a return walk into the premises, focus on ‘now’.
If this is your first virgin stroll, a click of your fingers or a moment in prayer may serve you ‘now’.

As you enter the room, if you find people in groups, avoid the chatting. You should specifically avoid anyone who is asking “What does this mean?” or “How do you write…?” This is your time.

You want to remain focused, flexible and focused on your test power prep awareness.

I wish each of you a blessed week. When you perform at your peak and focus on your success, you truly will remember why it is you chose this occupation.

And please know, we need you, too — really.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Try Harder; Each Time You Try Harder

Try Harder; Each Time You Try Harder
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Sunday afternoon, I taxied to ‘Tong Sing’. I sprinted towards 615 Grant Avenue.
My sister-in-law owns a jewelry store in San Francisco’s China Town.

I darted around people selling sunglasses and picture frames on the sidewalk, launched into the store. I had looked forward to this moment for a long time. I viewed pearls of every color, rings, diamonds, bracelets, earrings, necklaces. The sign over the doorway: ‘SALE! 70% Off Everything!” I saw my sister-in-law, called her name. She ran into my arms. Wenny did not know I was in San Francisco; here I stood, arms out, waiting for her hug.

I had just spent days attending, sharing and exhibiting my products and services within Court Reporter Reference Books & CDs, www.CRRbooks.com, during the National Court Reporters Association midyear convention.

There, I laughed and listened to judicial and free-lance court reporters, captioners, CART providers, students and teachers.

Wenny was excited to see me. I followed her to the back private area; she poured hot jasmine tea for me. As people entered, Wenny ran to the front, “How are you? Everything 70% off!” I was seated next to a large statue with oranges and incense. Wenny was busy, showing customers leather coats, purses, luggage, gifts, jewelry, silks, merchandise.

I waited for a time, then quietly slipped to an area where I took a seat in front of a jewelry case. I listened to people speaking Chinese and English; many pointed to jewelry on shelves or deep within cases. Between customers, Wenny said to me, “I’ll make you a pearl necklace.” Wenny removed pearls from multiple ‘strings’ to design a necklace. When she was busy, I sat by the long pearl strings.

Wenny greeted each customer personally and answered the phone. She built the necklace, as I tease her with her teeth. She strung one pearl, tied a knot, used her teeth to tighten each knot, then added another pearl.

Wenny kept saying, “I’ll make a pearl necklace for when you speak, when you attend conventions.” She handed me a custom-made necklace and hugged me.

People continued to shop in her store and make purchases. I watched her in action. I had not known Wenny since she entered the Benoit family, my in-laws.

We gathered at formal family gatherings, but never had time to know each other. I knew she arrived in our country, working hard, earning everything she now has.

Wenny Hoang Bui left Vietnam in 1978. She traveled to Hong Kong, arriving in San Francisco, 1980. She’s worked seven days a week, three jobs each day, to open Tong Sing. When we met, this was her goal. She saved everything to open ‘Tong Sing Fine Jewelry’.

I watched, listened. Wenny answered my questions, sharing her world. As I touched jewelry, she’d giggle, “Go ahead; try it on.”

Soon, I was trying on rings, bracelets; it reminded me of visiting my granny’s as a child, playing with her jewelry.

When the store became busy, people looked at me asking ‘how much is that’ or ‘can I see that’? Raising my eyebrows to Wenny, she nodded.

Off I went behind the counters to begin selling jewelry in China Town.

I couldn’t open glass counters, remove velvet trays, confidently placing each on the counter. With shoulders back, chin up, I worked to assist customers. And what fun I had.

As soon as I placed trays on counters, customers would ask “So how much will you take?” I’d laugh, replying, “I don’t know, ask her; I’m just the sister-in-law.” Customers frowned and did ‘double-takes’ looking at my Vietnamese sister-in-law then me. Many questioned how I ‘really’ knew her – in my opinion, due to the obvious that I knew squat about working a jewelry counter.

One family asked how much ‘70% off’ was for a necklace. I pushed the calculator forward, teasing, “I don’t know; why don’t you figure it out?”

As I finished my first sale, I was ecstatic, yelling to Wenny, “I did it; I made my first sale!” I couldn’t work the cash register or wrap the jewelry. So I placed the necklace on the lady, handing Wenny the money.

The store seemed to ebb and flow with families, people, shopping, viewing, touching. Each time, Wenny ran to the front, “Hi, how are you? Everything 70% off!”

Wenny shared how she discounts 70%: She and two sisters each have a store; they bulk purchase. Wenny’s specialty is pearls: “Pearls always maintain value, always timeless.”

One customer asked to see a bracelet, requesting the price. As Wenny worked, the woman was testy (some might even say ‘rude’). I pursed my lips, listening as this customer worked to have the price greatly reduced.

Wenny smiled, respectfully answering questions, never showing impatience. The customer departed with a tart remark after a lengthy stay; I was offended for Wenny. Wenny smiled, never missed a beat. She ran to the back and poured another cup of hot tea for me.

Wenny opens her store each morning. It requires one hour to open, one hour to close — closing “when the last customer leaves” – seven days a week.

Three hours later, we sipped tea in the few moments the store was quiet. Again, Wenny darted to the door. I viewed the back of her high heels as she ran to greet customers. When they quickly departed, almost in a u-turn, I asked, “How do you do it? ‘Each time’ you run greeting ‘everyone’ with a smile. You greet everyone with such energy. ‘How’ do you do it?”

Wenny instantly smiled, replying: “Try harder. ‘Each’ time ‘you’ try harder!” Then she ran to the front of the store to greet the new arrivals.

I thought back to the NCRA, National Court Reporters Association, convention. Many of us were enthused to gather. I met handfuls of reporters who shared they were not realtiming, did not want to improve their skills and meant it. The first time, I laughed, sure this was a joke. Nope. They were serious.

I joked, “And let me guess, you’re against voice-writers, technology, and you have a tape when you work.” Though numbers were small, this stuck with me.

The moment Wenny beamed, sharing ‘try harder; each time you try harder’, I sighed.

That was exactly what I needed to hear that day. Sitting in China Town, embraced within another culture, I experienced ‘peace’.

When I asked Wenny what ‘Tong Sing’ means, she said it’s Chinese, translating: “Go up. You want to go up all the time; make more. Go up, big business.”

I helped Wenny close Tong Sing that evening, pack jewelry, cover jewelry cases. I left with a pearl necklace, earrings and two pearl necklaces for my mother. “You’re family; we only have one mother,” she kept saying.

The best gift: Wenny Hoang Bui, my sister-in-law, shared her love, culture, enthusiasm and work ethic. Now girlfriends, Wenny drove me back to The Argent Hotel. I leaped out of her car when she could not find the correct street, and we were circling the same streets.

I hugged her, grabbed my bag, sprinted up the street.
San Francisco, with crisp air, beautiful buildings, seemed different.
The city hadn’t changed, I had.

Entering the hotel, smiling court reporters approached, “Will you be at the national in Chicago? I can’t wait; see you then!”

I went to my room remembering: “Try harder. Each time you try harder.”

When I phoned ‘fact-checking’ this article, Wenny shared that she had just rented the sidewalk in front of her store to film a movie. Yes, ‘Tong Sing’.

Wenny can be reached seven days a week at 415-392-0838. With boundless energy, she ships jewelry all over the world. May we all “go up … all the time.” Happy New Years to each of you. Tong Sing.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!