court reporting test prep

Press Release NCRA RPR, RDR, and State CSR Exams

Press Release NCRA RPR, RDR, and State CSR Exams

FOR IMMEDIATE RELEASE:

98% successful pass rate by students and court reporters on NCRA’s RPR, RDR, and on State CSR written exams.

Court Reporter Reference Books has released the revised and updated Complete NCRA RPR, RDR, and State CSR Written Test Prep Textbook, Sixth Edition. This textbook is available now on www.CRRbooks.com.

This is the ­most complete written test prep textbook available to students, teachers, and to novice and veteran court reporters.

The textbook by Monette Benoit, an instructor, tutor, career coach, and CART Captioner, has updated and expanded chapters:

Test-Taking Tips, Focus, Grammar, Technology, NCRA COPE Advisory Opinions, and Ethics.

Detailed chapters include: Legal and Latin Terminology, Court Reporting Rules, Grammar, Punctuation, Vocabulary, Misused Words, Definitions, Medical Terminology, and Review.

The popular “Test Prep Set” includes a 4-volume set:
1. Textbook, 6th Edition, Revised, Updated for NCRA’s RPR, RDR, and State CSR;
2. Workbook, (with approximately 2,002 practice test questions and answer key);
3. Companion Study Guide (cross-references every word in the workbook to learn ‘how’ to take a test and specifically ‘how’ to answer a question with multiple choice a-b-c-d);
4. RealTime Vocabulary Workbook (expands vocabulary growth with word recognition and comprehension to help students and reporters know how to identify and how to build words)

*** NCRA’s RDR test candidates successfully use the only textbook and only realtime vocabulary workbook to earn the most elite RDR, Registered, Diplomate Reporter, certification within the court reporting profession.

“Get ‘Er Done In Just One” – Study the “purple books” that are pedagogically sound and cover a wealth of material with facts and information. Testimonials from students, instructors, and court reporters are online for you to review.

All material is time-tested, proven for both the classroom and independent study.

CRRbooks.com lists complete details.

13 Apr 2015

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part II of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part II of III
By Monette Benoit, All Rights Reserved.

Part I began: One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this! I read through all my errors on each test! I passed each speed by being lucky, remembering what was said in the 5-minute test, and by hearing a test that I had heard before …. And I learned a good realtime theory! … Help me.”

A nationally certified court reporter now providing CART, Communication Access Realtime Translation …

Part II of III:
Softly, I replied, “Perhaps you do not want to swan dive into the mind games.”

As the holidays approach I want to softly suggest that you can create new opportunities with small steps to energize your focus.

We each can evolve to a better “spot” when we choose opportunities or when we are given ultimatums, yes?

Perhaps there has never been a better time to expand your skills.

Spot on, yes?

Or perhaps you believe there has to be a “secret sauce” to reaching your goal, your desired result.

Where do you want to be in three months? Three weeks? Tomorrow at 3:00?

Yet you know that once you reach your goal your tenacity will instantly focus on the creation of the next hurdle (we often use that word) and then on to the next challenge.

We are not individuals who “rest on laurels…” (See my July 2010 article “Resting on Laurels” posted on www.monettebenoit.com and published in my column “Beyond The Comfort Zone” within the Journal of Court Reporting, JCR.)

Our “normal” is setting goals and expanding our world with new skills. This is our normal. We do this every day. Sometimes we do this realtiming word by word. Fact.

Why am I writing about this now? I want you to know that you are not alone. Fact.

Attorneys are requesting more and expecting more. Consumers and audiences want more, too.

The awareness for unprecedented access by the public to an instant record from court reporters, broadcast captioners, and CART providers has astoundingly changed our profession.

We are taught realtime theories, working with wonderful CAT, computer assisted translation, software on powerful computers with computerized steno writers that have transformed our schools, our training, and our work. Fact.

Perhaps the key to expanding and to growing our skill-set as a student, as a court reporter, instructor, CART provider, and captioner is to know that our journey is dedicated to a gateway wherein we preserve the instant spoken word. How you interact with the gateway, with your expectations, may be a matter of simply refocusing your focus.

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

05 Dec 2013

Titanium Technology and Glaucoma Effects, Part III of III

Titanium Technology and Glaucoma Effects, Part III of III
By Monette Benoit, All Rights Reserved.
August 11, 2013

Part I and II began: The nurse, RN, was speaking to me about my mother’s recent ICU, intensive care unit, discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss…

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied. Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

My eyes were as big as saucers as I listened to this man talk about the glaucoma medicine and generational effects.

He summed it up, “Tomorrow I’ll tell you what I want. I probably won’t get it. Yet I have to have hopes. Right?”

The next day, this nurse sprang from his chair as I entered to visit Mom isolated with MRSA, pseudomonosis, and additional ICU sterile lung bacteria.

“I’ve been waiting for you. I told my wife about you and court reporters. We know all about your work. We thank you and your profession for helping us. Once I tell you what I really want, could you tell me how to help my 12-year old?” I nodded.

I whipped out my iPad, asked permission to write notes.

He said, “Sure! Let’s go look at the latest and greatest. It’s not well known, but it could be once the price comes down. And with glaucoma patients and their children’s children – and their children – they’re all going to need your help.”

Part III of III

Since English is each son’s first language I shared about the Alexander Graham Bell Association. I shared AGB techniques. Children work with balloons voicing sounds. Balloons bounce and have specific reactions to vocal sounds and exhalations of breath. Older children (and adults) often work with lit candles. If the flame is extinguished, the exhalation was not appropriate for that sound.

“Fascinating!,” he said.

Now he took notes saying, “My wife insisted I ask you. Insisted!”

I detailed the Hearing Loss Association, HLA, and other groups. I shared that each association has chapters; chapters are wonderful resources for children and adults.

We shared information each time I visited Mom. The nurse expressed his gratitude for being able to share his dreams, his hopes with me, and said each time, “I have to help my wife and children before I help myself. It’s the right thing to do. I know my time is limited here on the floor.”

Looking left and right, he said, “I have problems with phones when there are overhead announcements. External noises are hard to work around. Yet I know if I get that titanium device before I have another hearing drop, I’ll be able to hear. I do not have the absolute fear of going blind and also losing my hearing. That is the fear, you know.”

I softly replied, “Yes, I know the deep fear for many deaf and hard-of-hearing individuals is to lose vision.”

This nurse truly enjoyed helping me learn about glaucoma patients who will then pass their decreased hearing down to their children – and then to their children.

He exacted a promise that I share. (Mom also told him I would write an article …)

He shook my hand, “Great! Now if I can get that electronic stethoscope – that’s what I call it – I can help others. I’ll do my darndest to help my family, myself, and to help others. Good deal, right?”

“And you promise to write about this? (I nodded.) Maybe I’ll get my titanium surgery when others know how important this is. And my wife and children need help, too. You promise?”

“Yes, dear,” I softly replied.

Then he quoted, verbatim, a lengthy Monty Python skit (with accents). The nurse bowed, “We’ve walked barbed wire fences together you and me.”

He sprinted down the hall.

Again, I was tired, cold, and hungry. I was charmed by this man’s energy, his hopes, and his goals. Mom’s overhead light went off (in isolation – not many rush to her room). And I headed back in to help Mom.

Suddenly, the gentleman called my name.

He put his hand over his heart and paused.

Watching him, slowly, I placed my hand over my heart.

Slowly, we nodded once in unison together, and exacted a moment together, bonding my promise to him.

And now I fulfill my promise sharing with each of you – together. We are together.

Part I is posted July 11, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

11 Aug 2013

Ouch. That Hurt My Ears! Part I of III

Ouch. That Hurt My Ears! Part I of III
By Monette Benoit, All Rights Reserved.
June 2013

Another errand. Another task to be completed.

My mother has been hospitalized for a while now.

We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m.

Mom told her mother, “He’s been shot!” pointing to specific areas on her body.

Mom’s mother (court stenographer and a piano prodigy) told my mom that it was a bad dream, hugged her, and gently told Mom, then a teen, to go back to sleep.

The next morning, Corpus Christi’s Western Union delivered the news.

Yes, Mom’s twin brother was shot and injured exactly where Mom had described to her mother at 4:30 a.m. with her twin brother stationed in an undisclosed location with the Marines in the Pacific.

With her twin’s death yesterday, and my concerns about my mom and her failing health, I left her hospital room to purchase sympathy cards.

Today we have a wind advisory day with 40-50 mile per hour winds. I raced in, selected several cards, sprinted to one of many cashiers.

I placed the sympathy cards on the counter.

Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!”

Softly I said, “Maybe chewing gum might help – like pressure in a plane?” (I did not know what to say – was running late. I needed to head off.)

The woman smiled, “No, it’s the pressure inside my hearing aid in each ear. But in two weeks I get my cochlear implant! Then I won’t have this problem. And that will be wonderful. Then my ears won’t hurt from any pressure.”

I smiled.

She did not know that I have worked within the Deaf and HOH, hard of hearing, communities since 1993 providing CART, Communication Access Real Time, and captioning to large and small screens for many, many public and private events.

She did not know that I am very familiar with cochlear implant technology, individuals, and children.

Faith said, “I have needed a cochlear implant for so long. I have not wanted one. My mother got one. She loves hers! She raised us children without being able to hear most of our life. But now she can hear.”

I remained silent.

Faith said, “Most people don’t know what they are. But it will help me with the pressure, and I won’t have to worry about winds and this excruciating pain!”

Softly I said, “I am familiar with cochlear implants.”

She beamed.

“You are? Well, my mother is one of 13 children. Nine have cochlear implants. Now my generation is losing our hearing. When Mom got her implant it was so funny!”

I turned to see if anyone was standing behind me in the busy store. Nope. I was “all ears” as I turned back to listen to this cheerful lady.

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

03 Jun 2013

Exactly Why Am I Doing This Now, Part II of III

Exactly Why Am I Doing This Now? Part II of III
By Monette Benoit, All Rights Reserved.
May 15, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

We agreed to assess goals that had been met as a student and to evaluate where she is now as a certified court reporter.

The court reporter then said (I have permission to share) “When I was going to school then, I was not putting in as much as I should have. Then working with you, I decided I could do this – I really could do this. I decided to not do this and to not do that, but to really do this and to not make excuses. That was how I came a long way. I focused as you advised.”

Thus, we spent our time working together constructively, realistically focusing.

Instead of focusing on the loud voice in her head, we focused on the tasks that would realistically work with her present schedule and her goals now. Today.

Her question “exactly why am I doing this now?” remained with me after we scheduled updates and ended our time together.

This very question itself, in my opinion, will give you freedom.

Have you asked yourself this question and identified what is important?

Have you asked yourself this question on a good day – and not when events are comedy for Saturday Night Live?

I believe this is an excellent question. We take risks when we ask the question, “Why?”

Together we focused on the nutrition for the goals.

The court reporter and I made a conscious choice to create strength with training while working.

What I heard the court reporter say – and what was identified later by her words – were her fears. I heard, “I am afraid …” Her true fears were shared “straight up.”

Yes, I could hear fear in her voice, as well as the frustration.

Part I of III is posted May 1, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

15 May 2013

Exactly Why Am I Doing This Now? Part I of III

Exactly Why Am I Doing This Now? Part I of III
By Monette Benoit, All Rights Reserved.
May 1, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

This individual and I have worked together in the past. She emailed with a question requesting numerous sessions.

Again, I found it interesting that the tenacity and goals that were set by this person while enrolled in court reporting school (her words) “who would never make it out of school fast enough” were now similar to today’s scheduled session.

“I’m not going to spend another dime to improve my skills when I have paid so much to get where I am.” (I remained silent.)

“I know people can do what I am trying to do now. If they can do it, why can’t I? I want – No, I need to earn more money. I didn’t go to court reporting school to be at the bottom of a seniority list with working court reporters after this period of time, did I?” (I remained silent.)

The sentence I truly enjoyed (professionally and personally here), “I’ll just get there and take it from there when I do get there, okay?”

I listened to this gainfully employed court reporter.

“The support on my software is about to expire. I have to pay for that, too. And the support on my new writer is about to expire. More money there! All that adds up to a lot of money and it is due very, very soon!”

The reporter summed it up, “I just am wondering exactly why I am doing this now …”

And there we had it. The dancing zebra in the room was bowing and exiting.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

01 May 2013

How’d That Happen? And Real-Time Captioners, Part III of III

How’d That Happen? And Real-Time Captioners, Part III of III
By Monette Benoit, All Rights Reserved.
April 2013

Part I began: As we listen, as we scan and troll, now and then a moment may stop us in our tracks. Each track depends on where we are at that moment. Each track when viewed over one’s shoulder, as hindsight, may appear to be very different.

And this is why I am still tilting my head asking “How’d that happen?”

Recently a mail list shared by court reporters, captioners, CART (Communication Access Realtime Translation) providers, instructors, and students, someone posted a link “Appendix A, Hourly Pay for Real-Time Captioners.” Levels were identified with hourly rates. Each level states, “a minimum captioning speed of … and recommendation by the Director.” Appendix A ends: …

Part II began: Yet I know in 1993 when I began to CART in San Antonio, Texas, the sign interpreters negotiated (they used that word) for me “since you arrive with all your equipment and work solo.”

Back then there was no word for CART.

Part III: We became a team, all working together. Why? To provide the best service we could together is my humble reply. And we have had a lot of fun in “our” trench together, and the interpreters continue to be my friends and my advocates.

They tease me that that the only equipment they purchase is the one-color outfit. (Interpreters usually wear one color, so individuals needing their skills watch hand motions and facial expressions without distractions of colors and designs.)

And they teased me, “You? George Carlin has a routine about packing, then packing with less to then pack with less. Have you heard Carlin’s routine?” Their teasing was not mean spirited. Oh, I listened.

I listened to their teasing, their wisdom, their teaching how I should structure my rates. They taught me when there was no one to ask.

Remote interpreting has changed their world, even as it has changed for CART providers.

Now we are where are. We knew then that the MTV generation would change the world. We knew then that cochlear implants would change their world. We knew then that our technology “captioning without video” (as many referenced CART after my work) would change the world.

Now we have the ability to look over our shoulders and to reflect from whence we have come, where we are now, and where we seek to direct our paths.

Yet I am still pondering, how is it that a college posted qualifications and rates for “Real-Time Captioners” that might stun many who completed court reporting school and purchased equipment to provide this CART service?

I also wonder too, if hourly rates will decrease the way broadcast captioning rates did years ago?

Once the requested lower fee was met, there was a free-fall as contracts were pulled. Rates fell astoundingly until a new low was met. (Rates have since fallen.)

Sign interpreters who learned about the decrease(s) – when our equipment costs to provide services was well documented as not for the faint of heart – were amazed. They murmured to me, “And with your expenses …”

Frequently, I softly asked my friends, “How much – you two now?”

I learn(ed) two interpreters often working 20 minutes each reflects higher than my amount.

Then I am softly reminded, “And our clock starts when we leave home – with mileage. Have you ever thought about sign interpreting? It pays better.”

September 2012, I wrote in my JCR (Journal of Court Reporting) column “Beyond The Comfort Zone,” and blog “Monette’s Musings,” the article “You All Start In CART Now, Right?” That was almost six months before reading about the college’s requirements. Will we ask ”Disabled Students Programs and Services” we are being justly compensated for the skill set and for the equipment we provide, alone, hour after hour?

Working to preserve the record – wordsmiths that we are – we rise to each request. Thus, looking ahead and not over my shoulder working yet another late evening, I have to ask, “How’d that happen?”

Part I of III is posted April 7, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 27, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

27 Apr 2013

Game-Changer … Will He Make It?, Part III of III

Game-Changer … Will He Make It?, Part III of III
By Monette Benoit, All Rights Reserved.
March 2013

Part I began: During an errand to a home improvement center, I witnessed a “game-changing moment,” in my opinion. It unfolded before my ears – and my eyes. Then I was gifted with an opportunity.

I needed a tool. I walked with purpose. After seeing me repeatedly strolling the same aisle, an employee asked me what I was seeking.

He said, “That’s not here! It’s the only tool in our department that’s way, way over there!” I asked for the aisle number. He said, “Follow me.” He was accurate with “follow me.”

We briskly strolled from one end of the large store to the other. I followed; he walked three steps ahead of me.

That was when I noticed a frowning employee approaching in a sprint, lips pursed. I stepped back. Yet my radar was up; I thought I saw it. I watched the frowning employee’s intense focus.

The frowning employee never took his eyes off the young employee’s face who responded, speaking into the air away from the frowning man.

Part II began: The employee shrugged. Then that dude increased his walk until he was two steps in front of me.

I touched his right arm, startling him.

I asked if he knew the employee that he had assisted. “Nope. Started today. He’s just some new guy. Okay?”

I believe I smiled for the first time. To his back I said, “He is deaf. And he is way smarter than you.”

This news brought the employee to an abrupt stop. He stopped so suddenly that I almost walked smack into his back. Stunned, he made eye contact.

Part III: His eyes were soft. He stood only inches away from me when he softly asked, “What does he need?” He had stopped touching his store beeper. He removed the earpod within each ear. (That was when I knew I had his attention.)

I shared, “I have worked with and have been embraced by deaf adults and deaf children. He will need someone he can trust – especially if this is his first day, and there is no one to help him.”

The employee smiled. “I will keep an eye out for him today. That’s not my area. It’s way over there. I’m supposed to stay way over here.”

Then he said the words that meant much to me. This young man who had been so rude to me said, “Thank you. I never would have known. No one here knows. Thank you for taking your time to share with me.”

I asked what the probationary period is for new employees. (Court reporter focus here.) When he shared, “30 days,” I nodded and turned to walk away.

From behind he touched my right arm. When I turned back to him, he extended his right hand. I respectfully shook his hand. We closed the deal.

Recently, I was in the same store and saw an employee I have known for years. I strolled up, “I need to ask you something.” We both looked left and right – for supervisors.

I asked, “Just over a month ago I was in here, and it was the first day for a deaf employee. Do you know the man?” I did not wince; I waited while he thought.

Then he said, “Yes! I know the man. Do you need something from him? I can help you.” I paused – before I asked, “If I need something from him – I could have him help me? Yes?” (My code for “Does he still work here?”)

The man said, “Today’s his day off. What do you need?”

Softly I said, “I have what I need now. Thank you.”

What opportunity was I gifted with as I wrote at the beginning of my article here?

Ah, grasshoppers: quietly advocating to someone who could (then would) make a difference in a person’s new job. In so doing, that person then stepped ‘up’ the center to now become an advocate for others.

Moments unfold into experiences. Experiences then become game-changers.

My opinion is that I viewed a game-changing moment to quietly, respectfully advocate (in a home improvement center). That advocating assisted another person to assist a new employee to “make it on the job.”

You, too, have these moments. Of this I am sure. Indeed you do. Game-changing moments.

Part I of III is posted March 2, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 29, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Mar 2013

An Alpha State of Mind, Part I of III

An Alpha State of Mind, Part I of III
By Monette Benoit, All Rights Reserved.
January 3, 2013

Part I of III: Did you know that while your brain is in the alpha state that your muscles, nervous system, and cells have a different pulse per second?

Scientists have discovered that brain waves within the alpha state function at a different level of consciousness, perhaps half the normal rate. Did you know that?

Many of us do know that the alpha state is a “level” people seek while praying and meditating. Children who are taught how to reach alpha levels during chemotherapy have different (good) results while receiving medical treatment. Biofeedback teaches this information, too.

Beta is defined as the “level” needed to function while we are awake. Beta incorporates our five senses. Beta levels may have brain pulses which fluctuate 15 to 20 pulses per second.

A good night’s sleep requires the alpha level. Again, pulses in the brain define alpha.

Alpha levels are approximately seven to fourteen pulses per second. Individuals have defined “intuition” as “a state of consciousness” arising from the alpha level.

Theta is deeper than alpha, involves dreams, and is another “level” we seek to reach during a good night’s sleep. Theta has brain frequencies approximately four to seven pulses per second.

Delta is the deepest sleep level with four pulses or less. Delta levels are documented to be “dreamless.” Many define the delta level as “unconscious” with fewer than four pulses per second. I wonder if anesthesia involves delta. I do not yet know. Yet I learned much as I listened to the conversation, the words I am sharing below.

And this relates to our court reporting field how?

During a job, professionals were discussing the human body, our ability to focus, how we focus, how we store energy, and how our body works with differing brain pulses.

While I was seated in complete listening mode, and our court reporting work posture, one of the professionals who had been speaking, looked to me and was quiet. I paused and waited and waited.

Then the professional said, “Monette, since you are a court reporter, you are able to enter the alpha stage very quickly and very deeply from the beta level. Did you know that?”

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

03 Jan 2013

Wheels Slowing Spinning? What’s Your Motivation? Part III of III

Wheels Slowing Spinning? What’s Your Motivation?
Part III of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I began: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.) Many of us have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers? Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

Part II began: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is? Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words for you, great.

If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk. Now may be the time to move away from some of the daily drama that we “know” fills our busy world.

When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible. Often, we will do our darnest to avoid sitting in that darn traffic.

We avoid sitting with the wheels slowly spinning.

Are your wheels slowly spinning? What is your motivation?

Part III: What would motivate you to act on your motivation once you define specifics?

Is money again at the top of the list? When was the last time you left a job, onsite or remote, as a court reporter, captioner, CART provider, or student and felt that you had pitched your best? When did you last know you accomplished what you had planned and had worked toward?

Perhaps you want to raise your expectations for your world and to believe that you do have the coping skills to live the life you planned.

When I listen to individuals sharing their dreams, their hopes, their expectations, their fears, and yes, their successes, I am honored at what is shared straight-up, no excuses given. Court reporters tell it like it is. Really straight-up.

As we prep to roll into the holidays many of us will spend time helping others. We will schedule our time around other people’s schedules, personally and professionally, adding to the expectations of others with our hearts, our ears, our hands, and our time.

I want to suggest that you remember you are an investment that will multiple into grand, new paths when you are truly making the best choices for you.

What is your motivation to get up each day? For what are you grateful each evening and within your quiet moments?

My wish is that your goals, your dreams, will begin to whisper to you.

I wish that your whispers will become dreams, then goals.

Your goals will become committed statements.

Your statements will become reality.

You are what motivates me as I finish this article late in the evening on another extended deadline.

So many reporters and students have crossed my path as a result of my years of court reporting, publishing books and CDs, learning how to provide and then sharing CART, captioning, teaching, tutoring, coaching, public speaking, and sixteen years writing this JCR (Journal of Court Reporting) “Beyond The Comfort Zone” column.

Tonight I am working with eyeglasses that are broken (yes, we just move forward, don’t we?). I am helping my mother continue to deal with serious health issues as she grieves the death of her husband (my dad) of fifty-eight years. Then I read an email or receive a message wherein you share. The spark(s), and sparkle, in many of you is what motivates me, and I thank you.

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

30 Oct 2012

You All Start In CART Now, Right? Part III of III

You All Start In CART Now, Right? Part III of III
By Monette Benoit, All Rights Reserved

Part I began: An invitation to join friends (each working in college student services) for lunch with their colleagues began with introductions. I selected the restaurant, away from busy “spots” as many were new to this city.

While chewing my sandwich, a college disability coordinator, asked, “Monette, you’re a court reporter, right?” I nodded.

“Monette, you’ve provided CART (Communication Access Realtime Translation) a long time, right?” … The third question was the stun-err-roo when a woman seated at our crowded table asked, “Monette, (long pause) all court reporters start in CART, right?”

I blinked hard and looked to my friends. They gave me a blank look, and I sensed this topic had already been discussed prior to this gathering.

I did not nod. I sipped my tea, tipped my head. Thinking. Thinking.

Part II began: Then they began to share, “We have found that the CART individuals now providing CART for many colleges and universities are clearly learning how to.”

I did not ask the name of companies or individuals providing CART.

This gathering was not a continuing education seminar. Nor did I want to miss the opportunity to share the wonderful services we do provide, 24/7.

I also did not ask the “visiting professionals” the questions I might have asked my friends.

I wanted to ask if they or their schools had gone with the lowest bid and was the work provided by individuals who have completed court reporting school.

I watched my friends who had invited me to this gathering. (They schedule CART for their students.)

Part III: I decided not to defend our work or to ask the above multiple questions. I was not their lunching CART consultant. (If you disagree, I wish you had been at that table.)

I know that many “coordinators” working in student services departments answer to others – yet the others are often not part of student services. Having worked in a (very) large college and private schools, I know there are often many “chiefs” – not just one.

I succinctly shared that we provide onsite and remote services. Communication with the student, scheduling department, instructor, student, and CART provider is essential. Then I smiled, picked up my sandwich, and continued eating.

Were we done?

No.

Several individuals began to discuss their “problems” and “CART beginners” they are working with now as they were still “convinced that this is where all court reporters now begin their work.”

I listened.

When I was again asked for my thoughts, I did not sigh. I did not roll my eyes.

I asked each person to write down the NCRA, National Court Reporters Association, web address and also to contact their state court reporting associations.

In unison, they replied, “We’ve never considered doing that.”

I asked that they “remember that we – court reporters, CART providers, and captioners – are trained with outstanding skills and discipline that might knock your socks off if you knew what we lived through each minute, each day to prepare us to share our professional work.”

Then I was asked if I knew where they could get cheaper notebooks “for our transcribers, students, who write on carbons for other students.” My reply? “Nope. Can’t help there.” Then I put more food in my mouth.

When the waiter brought the ticket, several lunchees (sic) gave me their cards.

As we departed, I calmly walked to my friends and quickly pinched each person.

I said, “Gee, thanks. A simple heads up or any assistance to avoid me holding a CART seminar might have been nice.”

They howled and said, “Monette, this was what they needed to hear – what we all needed to hear. Maybe you could write an article about this, so court reporters know that we, disability and student services coordinators, find there to be such a large difference in skills among the CART writers. That’s all.”

Yes, I pinched each again, maybe harder than the first pinch.

Ah, when we are enjoying a casual meal, a relaxing moment, our work may still become an opportunity for education and advocacy.

One of my positive takeaways, which I did not share with the individuals, was that I was impressed they knew the word “CART.”

They did not say “captioning” as in days of old.

Alone, I focused on the advocacy of all our years of work and thanked the Lord that the lunch was over. Oh, yes, I did.

Part I of III is posted September 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 17, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Sep 2012

You All Start In CART Now, Right? Part I of III

You All Start In CART Now, Right? Part I of III
By Monette Benoit, All Rights Reserved

Part I: An invitation to join friends (each working in college student services) for lunch with their colleagues began with introductions. I selected the restaurant, away from busy “spots” as many were new to this city.

While chewing my sandwich, a college disability coordinator, asked, “Monette, you’re a court reporter, right?” I nodded.

“Monette, you’ve provided CART (Communication Access Realtime Translation) a long time, right?”
I nodded, still chewing my food.

The third question was the stun-err-roo when a woman seated at our crowded table asked, “Monette, (long pause) all court reporters start in CART, right?”

I blinked hard and looked to my friends. They gave me a blank look, and I sensed this topic had already been discussed prior to this gathering.

I did not nod. I sipped my tea, tipped my head. Thinking. Thinking.

The professional then said, “All court reporters start in CART now, right? That’s where they get their training, so they can then go into court and get other good work, right? It’s a simple question.”

Oh, Lord! My simple lunch was now halted as each person awaited my reply.

I worked to not appear stunned.

I replied with a question – asking if each person is familiar with CART.

I was thinking how to answer a simple question that did not appear to be simple to the individuals waiting for my words.

And I felt they knew it was not a simple question, too, due to the manner it was asked, and the complete silence at the table.

“We want to know if this is where all court reporters now begin their work? It’s the place to start now, right?”

Again, I looked to my friends.

Not one person offered any words to assist me. Nope. I was clearly on my own.

Slowly, I shared, “Our realtime skills now afford court reporters, CART providers, and captioners multiple opportunities. Many professionals work in multiple venues. We are trained with specific skills, earn certifications, attend conventions …” No one was eating now.

Part I of III is posted September 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 17, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

01 Sep 2012

Thriving In Five – Or Less, Part III of III

Thriving In Five – Or Less, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: Why thrive in five? Why thrive with less?

I believe the majority of individuals in the court reporting profession think of the number ‘five’ as a take, a 5-minute take.

Thriving in five? Yes.

Thriving in less than five? Yes, this relates, too.

Recently, I read that the average person thinks 50,000+ thoughts a day.

I smiled immediately thinking (adding to my average number of thoughts that day) that court reporters must have many more than 50,000 thoughts a day.

Our tenacious personalities, our “word” work and our “word” schooling, in my opinion, would add up to many more than the average person, yes? …

Part II: Is steno a new language? Yes. Do we learn new skills every day? Oh, yes.

Do we learn new words each day?

Yes, each and every day.

And that thrive in five mindset is a frequent flier program in our court reporting world.

We do earn frequent flier points and note skill advancement once we decide to focus on this concept.

The mindset is doable and assists us to measure our progress and our goals. It is.

Often I may ask where a court reporter is (spending time) advancing their skills?

Many professionals share that they practice after a full work day, “At home in my office.”

I may ask students, “Where do you attend school?”

A common answer, “Online in my room alone.” Hm. …

Part III: Thriving in five is a simplistic approach to find some fun (their words) – court reporting students and court reporters shared with me – when I trotted it into my tutoring and coaching time.

“Might as well try this,” some said. “It seems worth a go.”

My reply, “Now that’s the true spirit.”

I also suggest that individuals embrace their discomfort – momentarily – to isolate what is stopping or halting the advancement of skills and goals.

Thriving in five includes finding your interruption(s) focus, to isolate an interruption in your strength, and in your confidence.

Remember when you struggled on the steno machine in your new theory, your new language, writing “a cat sat on the hat?” Did you just smile?

We huffed and puffed writing those words, yes?

As a court reporter, “I absolutely can do this,” is one thought I have when the mojo is flowing.

I may also think, “This will never happen again.” Why? Because my head may be on a table or the steering wheel.

And the action that created that thought is one I truly do not ever want repeated. Not ever.

We earn many of the thoughts that cross our mind – remember I quoted the stat above for 50,000+ per day for the average person.

What are your favorite five word thrive in five possibilities?

Multiple individuals have shared this focus “is like scrabble, and I can use vowels and consonants.”

Each day we collect data in our personal and professional world.

We trust the method and the process that has successfully set us apart from the “average” person with our skills, our thoughts, and our focus.

Refine, define, and know that you are the expert.

Part I of III is posted July 13, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted July 31, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted August 8, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

08 Aug 2012

Weeding, Inner Landscapes, Nuclear Implants, Part III of III

Weeding, Inner Landscapes, Nuclear Implants, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain. …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills. …

Part III: Individuals in our field desire to improve and to advance management techniques.

Where are you stuck?

Where do you think you are stuck?

What weeds do you want to eliminate to avoid frustration and wasting time (words often shared with me)?

So where does the “nuclear implants” from the title come into this month’s column?

Simply put, I thought you would enjoy this true event.

As I was “weeding” this article, my office received a phone call.

I was informed I needed to promptly return the call as “they need help for someone with a nuclear implant.”

Yes, I promptly returned the call.

Yes, the individual has a (long) job title specific to assisting consumers and individuals with specific requests.

The person making the request then stated, “The reason for phoning is to have you translate the language for nuclear implant people.”

Yes, I am sure the request was for a cochlear implant – not nuclear implant – and translation of a language is not necessary.

As a court reporter I listened and was then informed by this individual what “all we really need is your lowest price to translate the language for those nuclear implant people? That’s all we want to know.” Imagine that.

Weeding, inner landscapes, and nuclear transplants.

Our work and our world is changing.

I believe that you deserve to remove the weeds (this may include people, too) in your world.

You deserve to customize your inner landscape and to enjoy the process.

And I wish you persistence on your path.

As I finished this article, the mail was delivered.

The postal lady said, I kid you not, “Here you go. I spent the last several days weeding my yard and my mother’s yard. She’s too old, 96, to do it by herself. It sure is soothing to weed, isn’t it?”

I blinked hard and tipped my head.

She said, “At the end of my busy day I actually look forward to going out there and just ripping those weeds up out of the ground – roots and all!”

I bowed my head, smiling.

“Yes indeed,” was my only reply.

She wiped the sweat off her forehead with her elbow and upper arm.

She laughed, “I work hard all day outdoors, too, to then go out there and go get ‘em. That’s how I’m relaxing now. And I find it soothing. I get to think and plan my next day and my world. Whoever thought I’d actually look forward to that?”

I smiled and watched her depart. Yes indeed.

Weeding helps her to sort the details and to plan her world.

And you? What helps you?

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Jun 2012

How To Write Ineffectively, Part III of III

How To Write Ineffectively, Part III of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate. …

Part II: Is the problem not having the word translate correctly? That is fixable.

Is the problem being in over one’s head with a job that is too technical?

Knowing when to ask for backup and seeking help is essential here, too.

Have you ever written a test or a job where you thought the speaker(s) would never stop talking?

Have you endured and stayed in the chair while the words were “way” fast, too difficult?

Yet, when the event finished, the earth did not swallow you (I have prayed for this, CARTing to large screens).

Part III: Writing every day and not progressing? What is tranning correctly, and what is an error is, again, going to be very different for a student and reporter taking a 5-minute test and a court reporter, CART provider, or captioner, providing the verbatim, accurate record.

Do you know your software? Are you trailing when you make the error? Are you dropping multiple words? Do you know your theory? Can you fingerspell the word? (I cannot tell you how many individuals tell me they have never been able to do this and will never be able to accomplish fingerspelling.) Learn to fingerspell words, know what is in your dictionary, fingerspell the dang word and get on to the next word. Really.

Do you have test anxiety? Anxiety contributes to errors.

Where did you excel on a test or on the job? What enabled you to feel good, to sit taller, to know you were doing a great job? Focus on that, too.

Good writing – excellent writing is vital.

Analyze what is working for you and what needs improvement.

The “evidence” is right there in front of you. Truly.

Are you taking vitamins, exercising, sleeping more than five hours a night?

(I am making a point with five hours a night unless you are one of the special people like Betty White, 90 years old, who only needs four hours. Standard? Not for many of us, right?)

If you are writing ineffectively I want to ask what appears to drain you?

Are you enjoying your schooling and career adventure? (It is a path with great learning curves, my opinion.)

Are you satisfied at work?

Do you feel that you are working far too many hours? That may contribute, too.

Many reporters tell me that they are “now expected” to do more and now receive less income.

Many individuals, during coaching, tell me that they “resent” this.

If you feel overwhelmed, while working privately with you, I would ask if you have any area in your life where you feel true joy.

When students were truly overwhelmed, I encouraged students to come to the SAMM Center, San Antonio Metropolitan Ministries, a homeless shelter in San Antonio, and work the chow line with me. Really.

What charges you and inspires you? This is unique for each of us.

If you are focusing on how to avoid writing ineffectively, I would recommend that you enroll in a seminar, a webinar, request private tutoring/coaching.

Attend a convention to find the spirit and enthusiasm that brought you into this wonderful profession in the first place.

Conventions and online gatherings share enthusiasm and expertise from gifted professionals.

I always learn from each event “and” the person who asks the question that may appear simple to others. These events are wonderful for recharging you.

Will you ever write a perfect test, a perfect take, a perfect job, a perfect class and perfect show? Perhaps, my friend.

This is always our goal, yes?

Find the resistance, take charge, and confidently move forward while writing effectively.

Opportunities are waiting for you. Waiting for you.

Part I of III is posted May 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

25 May 2012

There’s A Lot Going On In The Circus, Part III of III

There’s A Lot Going On In The Circus, Part III of III
By Monette Benoit, All Rights Reserved

Part I: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments. …

Part III: Our circus may have colorful connections; yet we know that every word, and every new skill, every new goal, and every new item added on our to-do list will change the whole enchilada.

And this can be a good thing when we are the masters at the circus gate, and when we are the one who remembers to set aside time to reach our personal and professional enrichment.

When we have the tools to know how to successfully write each word, how to succinctly respond and react to each action which may have power over our journey, we are one step toward mastering our crossroads.

We can be the conductor in “that there” three-ring circus.

Oh so true, many of us have been inside the circus so long that the circus feels comfy and familiar.

Coaching, I frequently comment to students, reporters, and to court reporting instructors, “There’s a whole lot you got going on in that there circus.”

Each person responds with sincere, honest replies.

Every student, every reporter and every instructor, shares full and complete accountings to their circus. I’m talking sustained, detailed descriptions. Many, just listening to their own words, laugh saying, “Did I really just say that?”

When we step back and look around, many of us are amazed at what we are actually accomplishing while in the circus each and every day.

Thus I ask you to listen to your words containing “should, could, need, want” and to then listen to your circus.

I am not requesting a complicated flowchart with systematic details and annotated exhibits.

I am suggesting that you (me, too) may be permitting exterior people and exterior energy to divert you away from your true “expansions.”

Do you have a lot going on in your circus?

Ask yourself this question three times a day, and you will know the answer.

You will know where you are headed and where you want to be.

The circus then becomes a focused mindset enabling each of us to transform our world moment by moment.

“Monette’s Circus Survivor Manual” is a simple yet powerful tool when you are the chef to your whole enchilada – and you are not on autopilot.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Mar 2012

My Village Chief is HOH, Part III of III

My Village Chief is HOH, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.

He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.

When he turned his head, I saw the aid. Then, I saw the second hearing aid. …

Part II: He paused, “Can any court reporter do that?” pointing to flawless live captions.

I ducked my head, thinking … thinking. He leaned in to hear my answer.

“May I ask you something first?” I asked softly.

He nodded. Slowly, I asked, “Can any GP, general practicioner, any doctor, do what you just did?”

The doctor looked puzzled.

I asked, “Can any doctor go into an organ, one bleeding for months from cancer radiation not knowing what the doctor will find, eliminate multiple blood clots, clean the organ, and assist the patient – all in realtime – as you just did?”

He shot back in his chair, “No!”

I leaned into my village chief, “That’s my answer to you.” …

Part III: A nurse ran into the room with a phone. She said slowly, loudly, “HERE! When it rings, you answer, okay? The cardiologist will phone, okay!?”

My village chief paused before he looked away. I saw it.

Everyone could hear that nurse.

When the phone rang in my village chief’s hand, the nurse loudly said, “It’s ringing!!” He looked to the floor and said nothing before he placed that phone to his ear.

Soon, he departed without looking back, “We have to do this before this patient leaves Recovery. We only have minutes.” I thanked his back as he exited. Yes, he heard me.

A cardiologist appeared.

Soon, I answered my parent’s questions, and chose not to volunteer details while anesthesia and specialists were flowing in and nearby – all in realtime.

Then I drove to the one parent, recuperating after 57 days in hospitals now able to sit up.

I left out “Really bad. Could die …”

I focused on, “The doctors are wonderful.”

I checked meds, fed my parent, took out the trash, drove home.

That night a package arrived. (I receive a JCR, Journal of Court Reporting, for my library due to this column.) I was surprised to see the March 2010 JCR, not a current edition.

The cover detailed court reporters reporting veterans’ stories. My column that month was “A Number Of Firsts” profiling Karen Sadler, Ph.D., self-described “severely hard of hearing,” and Karen’s path to doctoral studies.

The next day I took the NCRA JCR, within envelope (to avoid others seeing my magazine), and waited for my village chief.

In IM-ICU I said, “I think this is a sign that I’m supposed to give this to you. I circled HOH and veterans articles you might enjoy.”

The proud WW II vet said, “I have multiple surgeries, and I’m helping doctors tonight. I’ll read this before I go to bed. Promise!”

He patted my arm; my JCR was tucked under his left elbow. Then, he ran down the hall to his next surgery.

We see each other often now with two parents hospitalized for seven-plus months.

Recently, a parent was re-admitted through ER, then moved to the surgical floor.

Married 57 years, my parents were 500 feet apart before an ambulance transported one parent to another hospital without letting them see each other.

When I see my chief, I call to his back (he hears), “Hey, Village Chief!”

He always turns around, “Hi! I have a patient …”

I smile, “I know. You have a patient waiting in surgery.” “Yes,” then sprints off.

When he has a moment, I share a hug.

Privately, I share events that baffle me.

“There’s too much blood – on the floor, the patient, in a cup on a shelf, in the cath; the patient does not know where the door is. Still the hospital is working to discharge this ICU patient today.”

He listens, sharing private opinions. Private opinions.

The hospital did discharge the patient hours later. I insisted that my concerned “are charted” for this patient.

The patient, my parent, was readmitted approximately 7 hours later with a 103 degree fever.

The ER staff was adamant that the hospital never should have discharged this patient, and the patient would have died that night if the patient had not returned to the ER.

I immediately requested my village chief.

He stepped back in, again this man saved my parent’s life – again – and I am listening to this wise doctor who has a passion for his work – again.

My village chief is hard of hearing, and I would have it no other way. He has saved my parent’s life so many times I have lost count.

This is perfect in my world right now.

And now I thank each of you, court reporters, broadcast captioners and CART providers for all that you do to help others – to include my village chief. Thank you, mon amis.

Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

23 Sep 2011

My Village Chief is HOH, Part I of III

My Village Chief is HOH, Part I of III
By Monette Benoit, All Rights Reserved.

Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.

He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.

When he turned his head, I saw the aid. Then, I saw the second hearing aid.

He scheduled surgery, shook our hands, left to return to (his words), “What else? NCAA playoffs. You can phone my home; here’s my number. Nothing by mouth after midnight, okay?”

My parent said, “I like him.”

The nurses, “The doctor can’t hear very well. Everyone knows he has problems on the phone.”

I had been quiet. “He has high coping skills. His hearing aids greatly assist him.”

A nurse with IVs and a bleeding cath line, “If you want to speak to him you have to speak loud.”

I said softly, “He is highly trained. Wearing two hearing aids, I have great faith in this man.”

Another nurse, “People have trouble understanding him.”

I did not roll my eyes. My parent asked (knowing I have worked with hard of hearing, HOH, and Deaf since 1993), “Do you think he can hear me, others, and operate with hearing aids?”

I smiled, “Very much so. He will do an excellent job.” The nurses remained silent.

The next morning at 7 a.m. we rolled into pre-op.

I said I would wait in the room for updates.

O.R. staff insisted that I wait in the designated surgical area.

I looked to the surgeon, “No. I’ll wait in the room for your updates.” He nodded; off they went.

Post-op the doctor sprinted into the room, “It’s much quieter in here. Thank you. Now let me tell you what happened.”

I asked if I could write medical terms he was sharing – technical terms – including “this is very bad – could kill … We have a cacophony of bad events …”

He nodded, “I know you’re a court reporter. Sure.”

I wrote new medical words. He gently corrected my spelling. I felt guided.

Then I said, “I need a village chief right now. It’s been so many months with two very ill parents. There’s so many doctors I can’t count. Many do not speak to each other as they ‘round’ giving different orders and meds. If you guide me, I’ll follow. Would you be my village chief?”

He beamed, nodded, and touched my left elbow.

Then he lowered his voice, “May I ask ‘you’ something?”

I nodded.

My village chief pointed to the TV (I had turned captions on), “I know you’re a court reporter, teacher and author; you do that.” (I had not spoken about my work.)

He paused, “Can any court reporter do that?” pointing to flawless live captions.

I ducked my head, thinking … thinking.

He leaned in to hear my answer.

“May I ask you something first?” I asked softly.

Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

02 Sep 2011

Conflicting Goals, Your Sandbox, And Circling, Part II of III

Conflicting Goals, Your Sandbox, And Circling,
Part II of III
By Monette Benoit, All Rights Reserved.
March 2011

Part I began: Listening to a court reporter I ‘heard’ a pattern.

The court reporter and CART provider, now gainfully employed, is seeking to advance goals. Great.

The court reporter has a full-time job. Great.

The court reporter and CART provider has full-time family responsibilities and a good commute. Fact.

Where did the ‘circling’ occur while I fulfilled this customized request to tutor and coach?

The circling, in my opinion, occurred with ‘conflicting goals’ (my term) during our tutoring and coaching schedule.

One goal would place the reporter in a specific ‘spot’ on a designated date.

Part II: I was not disrespectful when I laughed.

From my chair and window to the world it was a great comment from a professional with a tenacious personality who would do much to reach the sought goals. This is one determined individual. My laughter was true based upon the “bad marriage and trapped” comment.

Then, the court reporter also laughed. Long, hardy, loud laughter.

Sometimes we do need to throw the mud on the floor, yes?

Then we can clean it up and move on with a clear head (and timeline).

Once we agreed on the true conflicting goals, the court reporter and I then refocused with a finer attention to detail.

We ended our tutoring and coaching session with the experienced court reporter now stating this was “not feeling trapped in that bad marriage awaiting benefits each day.”

This focus on conflicting goals was a benefit.

Are you concerned that your job will end suddenly? (Many now are.)

Are you sleeping less because of your concerns? (Many now are.)

List your goals and note the distance between each, if any.

If you want to run a CART (Communication Access Realtime Translation) and broadcast captioning business and you are not near that target, you have work to do.

And that’s the good part.

We have multiple choices. We do. The court reporter and CART provider contacted me shortly after we mapped our new direction.

Part I of III is posted March 4, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

17 Mar 2011

De-Can’t The I Can’t, Part III of III

De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010

Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.

The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.

When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”

This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”

Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.

As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.

What does this have to do with our work, our path? …

PART II began: I did not know the man, though I knew the national corporation.

Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”

I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”

I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …

PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.

I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.

My opinion is the focus in the phrase is similar to a focus with red cars (as an example).

When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.

Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.

When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.

I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.

Was this successful? Yes.

Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.

One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.

Words have power. Words define who we are at the moment.

Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.

We are really, really good word people with sophisticated (finely-trained) disciplines.

“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.

We have limitless choices with ‘huge’ potential.

Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.

And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.

Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

15 Dec 2010

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

One morning in June, I got an early start. The store was near empty. I had me a 2007 Christmas gift certificate. My mission: new dish towels. I went to the kitchen area. This was easier than I thought.

Avoiding clearance racks, I saw the perfect T-shirt on a shelf. I debated must I? Ahead of schedule I stepped to my left just to look. I spotted a woman who had her head down and was folding a mountain of clothes scattered over a metal table. And I’m talking marine-inspection folding.

The woman looked up; I smiled politely. She nodded and continued folding. I paused long and deliberately before I decided to see if she was the person I thought she might be.

With one motion I made a gesture potentially only Deaf recognize. (It works very well, folks, Big D.) She tilted her head and smiled. Then her eyes sparkled. She did a small dance, head down, hands high in the air, before launching herself over that table to me.

I have not seen Stephie in ten years. Stephie is deaf, lives within the Big D-Deaf world.

I shook out my hands, signing, “Need put down purse. Signing rusty.” Placing my purse, towels on the table, planting my feet on the floor, standing tall, shoulders back, I began to (silently) talk with Stephie.

When I paused to sign or fingerspell, she signed with me, waiting while I struggled or correcting me (so very nice) as needed. This woman, who does not speak, began to laugh. Signing, she began to voice (words) and have sudden outbursts of sounds (words).

As I turned, I spotted employees watching. Customers approached, smiled at me (but not us), and then turned away. I asked Stephie if she might get in trouble for speaking to me. She laughed, “Nope.”

I asked if anyone in the store spoke or signed to her. “No,” she replied.

I asked how she communicates with her co-workers. Only her manager does – and only as needed. Then he ‘writes’ details on a small pad. I asked how she communicates with customers.

Stephie said that she tries to help, but “customers turn away, not responding.”

I winced. But Stephie beamed, stroking my face and hand, “I found you!”

In my rush that morning, I did not put on my wedding ring. She knows my husband from the years he was my “roadie” (his term) every Sunday when I CARTed to St. Frances Di Paola’s large screen for the Deaf mass. Stephie reached for my ringless hand, holding my ringless finger.

She shrugged and with hands in the air, she voiced loudly, “Sorry. It happens.”

I doubled over with laughter. Stephie then voiced, “Oops.”

This Deaf community is tight. When a hearing person is embraced into the Deaf world, it is an honor. In 1993, an elder within the Deaf community, gifted me with a sign name and named me “Our Token Hearing Girl” sharing my CART skills, learning from their culture. Oh, we have funny moments and memories.

Our conversation lasted 20 minutes. Now I was late. We exchanged information.

I signed, “Late. Must go.” She understood. Good-bye lasted 10 minutes with hugs, she touching my arm, my hand.

One employee who watched Stephie and I pointed to her register. I’m still holding only dish towels. Easy, right?

Anna looks like Priscilla Presley, early 1960s. She takes my towels and said, “She spoke to you.”

I blinked and looked at her hair and eye makeup.

Anna, “She spoke to you.”

I smiled, “We’re old friends.”

Anna paused, then leaned on her register, “She spoke to you. I heard her. She said words ‘to’ you.”

I smiled, “Stephie’s deaf. She communicates with sign language. How much do I owe?”

Anna, “She never speaks; she spoke to you. I don’t understand her. I’d like to …”

I almost put my forehead on that register counter. I’m thinking, “Please, God, don’t let this be a mini-deaf sensitivity seminar. I need to head to my office. I have court reporters and court reporting students confirmed for tutoring this morning and afternoon. Peter Rabbit here must run.”

Anna whispered, “You spoke to her. She understood you. She ‘heard’ you. How does that happen?”

I exhaled slowly without sighing. I looked to the people behind me and asked, “Anyone in a hurry?”

Each person (a first) shook their head.

Customers replied, “I have all the time in the world.”

“I’ve always wanted to learn about sign language — those deaf mutes.”

When I looked up — as I knew would be — Stephie watched, head down. She understood. I made eye contact with Stephie and smiled.

I slowly began my mini-seminar. “Stephie is an intelligent woman to work in a place where no one speaks her language – or will try.”

Anna asked, “But why do her words come up in wrong places?”

Me, “Well, Anna, her language ASL, American Sign Language, is a conceptual language created by hearing people long ago in France.”

Anna, “Why can’t she read lips? She stays to herself. She seems nice.”

I asked, “Has anyone here ever sat with her in the break room?” Anna shook her head. “Stephie wants to communicate,” I said.


Anna earnestly, “But sometimes her words don’t sound like English, yet you understood what she was saying. I watched. You two had a real conversation. Some words are louder than they should be. Can’t she just learn English?”

I winced. Calmly, I took a deep breath, shared tips about Big D, Deaf, sign language. “Stephie does know English. Her first language is ASL.”

Placing my towels in a store bag, I asked for the total. Customers leaned forward to listen when Anna whispered, “I wish I was brave enough to do what you did with her.”

Slowly counting to myself, I softly replied, “Start with one word. When you see her on break, coming into work or leaving, start with one word.”

I showed Anna several signs (and a few funny slang signs) to encourage and motivate her. I added, “And it’s fun.”

Anna finally totaled those dang towels and said, “Thank you for helping deaf people and for taking time to help us – who wish we could understand them.”

Me, “But you can.”

Anna, “No, no, I wish I could, but I can’t. Thank you for helping me and for helping us to understand.”

With one quick, shy motion, Anna raced around the counter and hugged me. Then she sprinted back to her register. Customers then thanked me “for helping those people.” I avoided sighing.


I closed the seminar, “Deaf have a wonderful culture with a beautiful language. We must learn from each other.”

I slowly looked down the aisle; I knew she was watching. Stephie nodded. She understood. I signed good-bye to Anna. Overhand I signed (the personal) “I love you” to Stephie. I took my towels and departed with my head down. I wondered what I could have or should have said to her coworkers to have had a more positive result.

Then a large UPS truck flew past me. Stopping on a dime, the driver leaned out the doorless truck and waved overhand. I blinked. Last year, he was stung by a bee at his previous delivery. He’s allergic to bees. After I signed for my delivery I treated his neck ‘timing’ to see if his bee reaction would need hospitalization.

While watching this UPS shorts-wearing dude with dark eyeglasses, energetically waving overhand to me, I thought about Anna and how wonderful it was to have found Stephie. I thanked God for life’s grand memory-moments.

Then like the little Peter Rabbit, this bunny went back to her world – thankful for Stephie’s friendship and her laughter that morning.

I phoned the sign interpreter Stephie requested, sharing Stephie’s message.


My friend howled with laughter, “Dish towels with a 2007 Christmas certificate? Oh, Monette, you need to shop for better things. What ya doing tomorrow? Let’s meet there, see Stephie. Let’s go have us some real fun over there.”

Perhaps we did; perhaps we did. Stephie and I wish Happy Holidays to each of you and your families.

18 Nov 2008

"Still Processing And Snowglobes"

“Still Processing And Snowglobes”
By Monette Benoit

Copyright 2006 by Monette Benoit, All Rights Reserved.

“You’re processing; you’re not stuck,” began my correspondence with Janet Tilly, a student who contacted me. She had written, “I am currently stuck trying to attain 170 words per minute.”

My April 2005 ‘Beyond The Comfort Zone’ article and Monette’s Musings Blog, www.monettebenoit.com, detailed how one sentence I shared shifted had changed Janet’s processing. Less than one year later (after being ‘stuck’), Janet entered our profession with determination, processing and captioning, court reporting CATapult CD material.

Janet recently emailed, “Still processing! I completed school. I discovered I have something new to process. After reading your words about processing, I never looked at school the same way. You took the time to go beyond my questions about your CATapult CD product. You took the time to address the root of my problem, which turned out to be a problem of perception and mindset.”

Janet shares: “I thought most of the ‘processing’ would be in court reporting school. I knew transitioning from school to work would be taxing, but I didn’t realize I would process now more than ever.

“My second deposition reflected my processing had just begun. I can’t express how grateful I am that you, Monette, pointed out the mentality of processing. I don’t think I could get up every morning, facing unknowns without having it all in perspective. Life is one big learning experience; court reporting is part of my life, so I shouldn’t expect this to be different than other things I learn each day.

“To all students: Finishing school is not the end of learning, it’s the beginning. Prepare on the front end; don’t be surprised by opportunities to process once you graduate! Like Monette’s sister-in-law Wenny wrote, whenever we are down, we have to get up, ‘try harder; each time you try harder.’ Your sister-in-law Wenny blessed me with a mantra from the January 2005 ‘Beyond The Comfort Zone’ article, “Try Harder; Each Time ‘You’ Try Harder!” (This article about Wenny, January 2005, and Janet’s April 2005 article may be accessed on http://www.crrbooks.com/ http://www.catapultdix.com/ and blog Monette’s Musings)

“I‘m now out of school; sometimes it feels like I’m in a snowglobe that keeps getting shaken. Working was exciting, but scary. I had interned as often as I could. The reporters I interned with were fantastic. Reporters answered any questions, pointing out things I didn’t know to ask about. And I was nervous! I can’t remember praying as hard as I prayed before my first deposition. (My prayers were answered when I held it together during readback.) After, I was walking on clouds; you would have thought I had orchestrated world peace.

“The next day, I was confident, still walking on clouds. This is the first time my snowglobe was shaken. The doctor specialized in otolaryngology; I know this because everyone said it as often as possible. He detailed thyroidectomy, parathyroid, cricothyroid fascia, isthmus and thyroplasty. My saving grace: The witness spoke slowly, enunciating well; attorneys took notes, pausing between answers and questions. This wasn’t the scary part — that happened when the deposition ended.

“I was realtiming for myself, recording audio on my laptop. The firm owner proofs my work. Because I am new and paranoid, I also had a digital recorder. Into the deposition, I realized I had not turned on the laptop audio. At first pause, I turned it on. I started obsessing: “Did I drop?” I knew the recorder was on, but couldn’t stop the mental process. Then someone mentioned otolaryngology snapping me back into the moment. I stopped the panic, sure I’d written well, worked to continue doing so.

“Long story short, there were several minutes when the attorneys stopped the depo, then needed to go back on the record where I had no audio. No audiosync, plus no digital recording! I pressed the wrong button on the digital recorder, twice! “Once I saw the recorder had not recorded, I thought about the depo, still confident I’d written well, verbatim. Days later, I started worrying.

“Editing, I remembered, while packing at the end, the attorneys were talking to one another; I overhead their conversations. Editing, I remembered things I knew were said, but were not in my transcript. Since I was new, I started obsessing. What if statements I were remembered were ‘on the record’ and not conversations? I couldn’t have dropped all that. No way. Wait a minute; what about in school when I knew I’d passed that test, but didn’t? Here I knew I’d written well on the job.

“This argument went through my head all night; the next morning I was throwing up. I was sure I’d never report again. Mentally, I turned an ant hill into Mount Everest. I don’t have words to describe how far out of proportion this had been blown. I called the firm owner. She calmed me saying this was going to be okay. She said she’d help me; we would look at the transcript, see what we thought. After talking with her, I began to think rationally.

“Thinking clearly, instead of worse-case-scenario, I realized I was borrowing trouble. I had concentrated so hard on writing, my head hurt, I ached all over. I had felt good until I let my imagination run away with me. I printed the transcript; it was good. Well, it was good after it had been proofed by someone else and corrections were made. Who knew commas would challenge me at age 36?

“This story can be picked apart backwards, forwards. You bet I haven’t made those mistakes again; there have been others, but not those. This is somewhat embarrassing, but maybe someone will benefit from it. I have more days where I left jobs walking on clouds than I have feeling like I was in the snowglobe. I’ve made mistakes; I’ve beat myself up over them, but when finished, I filed them, taking what I learned, leaving negativity behind. And the next day, I processed, tried harder.

“I’ve been so lucky; my instructors, fellow students were the best. I interned with experienced reporters who, I’m sure, had better things to do than answer my questions.

“To the people who shared in forums and have written JCR (NCRA Journal of Court Reporting) articles, thank you! Several times I encountered situations and knew what to do because I’d read about it. I wish I could thank everyone who helped me. The only things I know to do to begin thanking them are to continue improving and to one day help new reporters. Bless you all!”

Monette: Spoken like a veteran, Janet. We are never stuck unless we choose to be.

We process, building experiences and wisdom from within, sometimes alone, sometimes with others. Yet when we process, “trying harder each time,” perhaps our snowglobe is not blurry. Perhaps it is a remarkable globe we may view with sparkle and wonder.

The snowglobe on my desk, gifted by a student, now court reporter, is a ballerina atop pink heart-shaped flakes, arms folded in prayer. Large print reads: “Lord, Keep Me On My Toes.” Still processing, Janet, you have helped thousands, seated and on your toes.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

29 Sep 2007

Test Power Prep The Final Week

Test Power Prep The Final Week
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

If you are taking a NCRA, National Court Reporters Association, or state court reporting test this weekend, you are now in the fast lane to reach, to grasp forward onto your goals.

I have received so many emails on how to prep, I blocked time in my schedule today, this final week for many test takers, to gift each of you with information, which has successfully assisted people in 20 years I have worked with adults taking certification tests.

Thousands of students and court reporters have accomplished huge goals – one step at a time, one step, one step, sometimes only in one tiny step — then a wobble. The one step at a time awareness is where you find the greatest progress.

Each of you now has an opportunity to reach and to stretch, and I want to remind each of you to be gentle with yourself and to remain focused this final week. Many of you can see and taste this last lap.

Here’s some tips I have found to help many, many in your shoes this week.

This week make sure you are eating full meals. Eat meals and snack; focus on your blood sugar. Carbohydrates will give you long-term energy. Meals with pasta and rice are great for ensuring your body functions at peak performance. Proteins are geared for short-term energy. Balance the two, and you are in athletic training.

Drink water. You want to make sure you hydrate your body with water, perhaps green tea, Gatorade-type drinks. The soda may taste good, but soda dehydrates the body. Stress will contribute to depleting fluids from your body and warm temperatures also reduce your hydration. Drink water, fluids.

If you are taking a machine portion of the test, make sure your fingernails are at a level where you function at peak performance. Many students and reporters will have a manicure, and I quietly share that now is not the time to test those new acrylic tips. Go with what works best for you. You can reward yourself next week with a ‘new venture’.

As you move closer to the scheduled time, I want to remind you to notice your energy-awareness. You may become more sensitive at work and school, with your family and with yourself. Some call this ‘cranky’ — I prefer ‘sensitive’. This is normal. Once you are aware this is part of your preparation, you can acknowledge the awareness and let this test power prep work for you.

Make sure you are taking time out for you. Have you listened to your favorite CD? Is there a song or movie where you find inspiration? Have you remembered to laugh? When we are focused on a long-term goal, sometimes it is the little moments in our world that are the most effective.

Pack your equipment, and you, the night before the test. Gas the car. Make sure there are no road closures to the test site. I teach and advise you should be packed by mid-afternoon the day before. This will ensure the possibility of reducing the ‘oh, dang, where did I put …?’ moment.

Stretch and breathe. When we are stressed, we sit, shoulders hunched ‘up’ and breathe in shallow breaths. Breathe in, breathe out, slowly and regularly, in and out. Focus on regulating your breath. If you find your voice is higher than it normally is, you probably are shallow breathing.
The more oxygen your brain and body receives, the better you will function.

Ah, yes, sleep. The final two nights, I suggest taking a warm bath, shower, curling up with a loved one (human and/or pet) and being quiet. In your quiet moments, you will find great comfort.

Avoid people who are high maintenance – really. You want to be comforted and focused. If there are multiple pulls for your energy, your attention, you may want to remember you have earned the right to this peaceful, focused last week preparing for your goal.

The morning of your test, be careful on the high-test coffee-type drinks, colas. Caffeine will take you up in an energy burst and — will drop you down when the burst has bust.

I suggest each person should pack little packets of red grapes, non-salted peanuts, pretzels, nuts. There is an amazing abundance of energy to be found in red grapes and carb snacks.

As you enter the test premises, throw your shoulders back, chin up.
If this is a return walk into the premises, focus on ‘now’.
If this is your first virgin stroll, a click of your fingers or a moment in prayer may serve you ‘now’.

As you enter the room, if you find people in groups, avoid the chatting. You should specifically avoid anyone who is asking “What does this mean?” or “How do you write…?” This is your time.

You want to remain focused, flexible and focused on your test power prep awareness.

I wish each of you a blessed week. When you perform at your peak and focus on your success, you truly will remember why it is you chose this occupation.

And please know, we need you, too — really.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

02 May 2007

Then Al Weinstein Asked, “Did I Help You?” Chief Reporter, United Nations

Then Al Weinstein Asked, “Did I Help You?” Chief Reporter, United Nations
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Al wanted this story. Al asked for this story. My intent was to surprise Al Weinstein in this JCR, Journal of Court Reporting, July 1999 special collector’s edition. When Al died, I felt it. No one told me. I knew. I bowed my head and prayed.

In prayer, I apologized for the delay with my promise to share what Al had requested. I had been waiting for the special edition of NCRA’s JCR, Journal of Court Reporting, the special anniversary edition. I knew Al would want his story preserved in the historical publication.

Sadly, I must share: I waited too long. As I’ve written this article, I smell flowers — often. This ‘is’ Al’s article, per Al’s request.

One snowy day long ago, I attended my first convention. I drove a long distance; I didn’t know anyone — not one person.

As I picked up my handouts and registration, I still remember turning around in the large foyer bustling with activity and being a little overwhelmed by the large numbers of people — everyone seemed to be in groups, clusters — not alone, as I.

At noon, timidly, I entered the luncheon banquet. Approaching large round tables, I was promptly informed all seats were reserved, as people guarded empty chairs. After my fourth attempt, I started backing out of the room, too shy to stay. (After the fourth attempt, I made a plan: I would grab a bite to eat up the street; then return to the seminars after lunch. I would avoid the large round tables with formal plate settings.)

As I was backing up, someone firmly held my right elbow. A man in a gray suit, gray eyeglasses, gray hair said, “The lady will dine with me.” We walked to the front of the room. He started up the stairs to the dais.

I pulled back, he pulled forward.

Slowly he leaned over and said, “There are 600 people in this room. And they’re all watching you.”

I pleaded, whispered and begged, “no.”

He held my hand; we walked onto the podium to a round table. He pulled out a chair, pointed. He sat across from me at the large table. Each chair soon was occupied; a man approached the table where I sat, the only female. Al jumped up, threw his white napkin down, pointed to me, talking to the man. I tried to get up and to give him my chair. Al waved his hand in the air. That man left the podium.

Each person introduced himself. I was sitting with head court reporters of distinguished courts.

I lifted my water glass; the ice cubes shook. Buttering bread, the knife clinked against the plate. I remembered my granny used to say, “When in doubt, sit tall, hands folded, smile.”

My voice shook as I introduced myself, smiling. I whispered that I was a court reporter in Buffalo, New York, of just one year and sat tall. Al laughed, instructed me to speak up.

I looked across the table and finally inquired, “What is your name, sir?” He proclaimed, “I’m Al Weinstein, Chief Parliamentary Verbatim Reporter, United Nations.” I gasped. The men asked, “You didn’t know?” My gasp and big brown eyes answered each.

During lunch, attention was turned to me by Al. Where do you work? How do you like it? He pried until I opened up.

I had a job where we reported chemical/gas inhalations, medical testimony all day. The CDC, Center for Disease Control, arrived to record the correlation with Love Canal, the large factories and the many illnesses.

On many a day, I’d write 40 doctors each morning. (The doctors all wanted to be first and would line the walls, waiting to hurry in, hurry out.) My supervisor was tough.

The men at the round table on the dais were impressed that a court reporter straight out of college could do this. I told them: That’s my point — I was struggling. Tapes weren’t allowed. I had to type my own notes to prove I could write accurately. When I had problems, each day I was told I’d be fired by 4:00. On my first day, my supervisor pulled a chair next to me, watching my paper as it rolled out of my steno machine, while I wrote. She did this often, to see if I was ‘getting it’.

I softly, slowly shared with Al and the men at the table – now all focused on me- how I was so nervous during technical work that sweat appeared on the tips of my fingers and a few times my fingers had slipped between the keys on my steno machine, as my supervisor hovered next to me.

I spoke slowly, bright red, head down.

Their comments, conversations during that lunch changed my life. I didn’t eat. I couldn’t get the pasta around the fork or spoon; my hands shook. I listened to the mentoring, their wisdom.

After lunch, Al thanked me for joining them. Thanked me?

I left a new person. Someone believed in me. I made changes in my life, enrolled in paralegal school, moved to Miami, Florida. I reported in the federal and state courts, then relocated to San Antonio, Texas, continued my education.

I never forgot this man. I dedicated my second book, The Court Reporter Reference CSR, RPR, RMR, RDR Written Knowledge Test Workbook to Al Weinstein.

When I next attended an NCRA, National Court Reporters Association, convention I asked, “Where is the man who works in the U.N.”

Someone pointed to a petite man, white hair, white pants, white shoes, gold glasses.

“No. I want the U.N. man.”

I was firmly told, “That’s him!”

One hand holding his NCRA packet at his left hip, his right hand circled high above his head as he spoke. I waited until many had finished speaking to this important man. I waited by the elevator to introduce myself.

Softly, slowly I recounted how we met. Puzzled, he listened, head tilted.

I continued to fill in details – waiting for recognition. When we were done, tenderly this man, Al Weinstein, Chief Reporter of the United Nations, held my hands asking, “Did I help you?”

I gasped. I told him, “You changed my life. You don’t remember the incident? How many people do you drag up podiums?”

Al Weinstein’s eyes filled with tears. He hugged me like a long-lost friend.

Then I shared, I’d dedicated a book to him. Al smiled, holding my hands to his chest and said, “I still don’t remember you, but I did help you; right?”

Softly crying, Al’s eyes filled with tears; he asked me to write about this.

That moment and each thereafter, Al Weinstein would introduce me saying, “I don’t remember Monette, but see the difference someone can have!”

Thus began our friendship. Each year, he’d ask, “Do you have someone to sit with? Want to sit with us? Need a ticket? I’ll get you one.”

I did sit with Al. At every banquet, he’d tease me about getting us seats on the dais.

Across large convention rooms and restaurants, Al would yell, “If you need a ticket, just let me know …”

Oh, I enjoyed watching him. He never stood still. Approaching those who stood alone, always introducing himself, Al Weinstein was perfection in motion; our consummate diplomat.

The last time I saw him, Al moved slower. Still dressed as a golfer … right hand on his hip, the other grasping his forehead as Al talked and listened.

Al Weinstein, I’ve finally written your article. It is now preserved in the special anniversary edition of the National Court Reporters Association JCR, Journal of Court Reporting, under my column Beyond The Comfort Zone.

Al, my life is graced because of you. And yes, I will dine with you again … promise.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

16 Apr 2004