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Press Release: Purple Books Pass Rate 99% for NCRA’s RPR, RDR, and State CSRs

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Study the only textbook and textbook package for NCRA’s RPR, RDR, and State CSRs.
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The 7th edition textbook for NCRA’s RPR, RDR, State exams, New York’s Civil Service Exam, with the NCRA CRC Primer by Monette Benoit, an instructor, tutor, career coach, and CART Captioner contains updated, expanded chapters: Test-Taking Tips, Focus, Grammar, Technology, NCRA COPE Advisory Opinions, and Ethics. Detailed chapters include Legal and Latin Terminology, Court Reporting Rules, Grammar, Punctuation, Vocabulary, Misused Words, Definitions, Medical Terminology, and Review.

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Thousands of students, novice and long-time reporters advance skills with Purple Books, CRR Books, Test-Prep Material.

Students and professionals also seek tutoring and career counseling with Monette Benoit, the Court Reporting Whisperer. No two people are alike. Custom sessions are created, per your requests. Start today. Plan and prepare now. Monette wants to help you.
CRRbooks.com Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Purple Books, Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

Court reporting veteran Monette Benoit can help you achieve your goals.
Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching http://crrbooks.com/index.php?cPath=29

  • No two are alike. Specific custom-designed guidance efficiently assists you!

13 Feb 2017

The Lesson Behind “You’re Processing; You’re Not Stuck”, Coach’s Corner

The Lesson Behind “You’re Processing; You’re Not Stuck”, Coach’s Corner
By Monette Benoit, All Rights Reserved.

Years ago, I wrote “You’re Processing; You’re Not Stuck.”

My Journal of Court Reporting April 2005 article is posted on my blog “Monette’s Musings” and www.CRRbooks.com.

I detailed how one sentence I shared shifted a student’s focus when she phoned my Court Reporters Reference Books & CDs office to order a product to assist her to advance in her 170 word per minute class.

The student soon graduated and became a court reporter.

Realtime Coach then included “You’re Processing; You’re Not Stuck” from my JCR “Beyond The Comfort Zone” column as one of their dictations.

Over the years, I have been contacted by students, reporters, CART providers, captioners, and instructors to expand on this topic with my tutoring and empowerment coaching.

Frequently, I see students and veteran court reporters, CART providers, and captioners writing “You’re not stuck!! You’re processing!” on forums and on Facebook.

Often, I see students and reporters referencing my article, name, and the Realtime Coach dictation.

Emails continue to ask that I explain the “processing” concept.

The sentence “you’re processing; you’re not stuck” originated began when I was teaching in the late 1980s.

My students asked why they were not progressing in speed classes while putting in the hours, while enrolled in academic classes, while working full time, and while arriving after a long day for a (full) four-hour evening.

I saw their frustration as their expectations were not met.

Students often “flew” through one speed to then “sit” in another speed.

This varied student to student. Students often compared themselves to other students who were “flying” through a speed class. Students also compared themselves to others who “remain” in a speed class semester after semester.

The court reporting students were challenged by speedbuilding classes; by typing Q & A, Jury Charge, and Literary speed tests; by academics; and by academic tests. (A Legal Terminology or Medical Terminology might have a hundred words per test.)

My parents, both degreed instructors, always asked about my students’ progress.

My father particularly enjoyed helping me as he had listened to my challenges when I was a court reporting student (think my “struggles”). Now he was listening as a guidance counselor, social worker, and father.

“My students work so hard. Sometimes I think they’re working too hard. They become frustrated. I think their frustration may be part venting to progress,” I shared one weekend.

Mr. Emmett, as my father was known to the court reporting industry, with an education and teaching background in science, medical arenas, history, and English, replied, “The mind is like a sponge. The human mind has to take time to absorb information. Tell your students that their mind is like a sponge. When you put a sponge into a glass filled with water, the sponge first absorbs the water. This is a process.”
“They came into the court reporting program with an empty slate, learned new skills, and learned thousands of new words with ‘steno language’. Now their brain, like that sponge in the glass with water, has to take time for the new information to be absorbed.”

“If time is not taken for the absorption – or the process is interrupted – there is an overflow of water or a problem.”

“I saw this when you were a student. You phoned upset and frustrated from your dorm room. I listened, encouraged you to go back to work, and told you that it would come to you,” he continued.

(Instantly, I had flashbacks of moments that were like walking on hot coals, barefoot, then convinced that “it was not coming to me.”)

“Your students are learning a new language and new skills. When they fully process the information they will progress. And it happens when a person least expects it. Yet the work has to be put in. Has to with court reporting skills.”

My mother is a degreed elementary special education teacher. I listened to my parents, in a spirited conversation, discuss young children who learn languages.

There is a window of learning, and 4-year olds are able to easily learn multiple languages with little effort. The “window” closes, as my parents explained, a few years later.

“Their sponge is filling their glass,” my dad continued. “Yes, they continue to learn, but probably never at the same pace, and with such ease. Kindergarten is the most challenging year to teach. Children are open slates. They absorb with great ease,” my father explained.

Mom agreed, “The most qualified instructors are kindergarten teachers because the children learn so quickly.” (Her greatest years teaching, per Mom, were when she was a first grade instructor.)

He then detailed the “open window” for children learning to speak while developing accents.

He offered me scientific and historical data that revealed how people develop accents around the world – and also how children who were found to have been raised under harmful conditions may never have been taught to speak. “Windows close, and this is the same for all cultures,” Dad reinforced.

In short, Mr. Emmett’s scientific point: learning continues, but never at the same pace as the “empty slate” that now has information – similar to that dry sponge being placed into an empty glass. The brain now has information. The sponge has absorbed water.

The conversation came back to my court reporting students.

Mom and Dad discussed how people learn steno theory, progress through specific areas, and then perhaps park. “That is when they are processing information. They have to process to move forward,” my dad said.

Mom nodded and said, “Amen.” Thus, my seed was planted.
With my new understanding of sponges and windows, the next time I saw my students expressing their frustration (after I had worked a very long day in the teaching and court reporting saddle myself) I said, “Your mind is like a brain. Your mind has to process information like a sponge in a glass of water. You’re not stuck. You are processing information. Once you fully process the information, you will progress.”

I was proud of myself until the class howled with laughter, “Your mind is like a brain? A brain? Oh, man, we’re going to put that on your tombstone. That was great!”

Okay, maybe not my finest moment behind the teacher’s desk, yet my “window” was working to assist each student that evening. And each student instantly “processed” the sponge in the glass of water and the window concept.

I now share how “you’re not stuck, you’re processing” was gifted to me, and how I then gifted it my students and to thousands of court reporters, instructors, and to students thereafter.

I also share with all my students that Yoga (which I do every day) has a concept comparing stretching to a kitchen cabinet. When a door is stuck, one does not have the greatest result pulling against the door.

The best effort to release a stuck kitchen door is to gently lean into the stuck door. This releases the pressure. Stretch, gently release, then lean into the stretch for greater results. (We used to post students – as guards – outside my classrooms, so I could teach them specific Yoga techniques.)

That night and whenever I have had the teaching, tutoring, and public speaking opportunity after “your mind is like a brain”, I have witnessed shifts in progress and in focus.

Students saw the correlation to a child effortlessly learning multiple languages and to Yoga and that stuck kitchen cabinet door.

They were able to see the comparison to learning steno theory, to advancing in speedbuilding, and to achieving goals in school and on the job.

They embraced the lesson: “You are not stuck; you are processing.”

Perhaps the mind “is” like a brain with windows and opportunities as we then graduate; we seek perfection in our writing translation rates; and we continue to advance our skills – always seeking accuracy, always progressing, always processing.

You’re processing; you’re not stuck.

I wish each of you and your loved ones a “processing” Happy New Year.

About Monette:

Monette Benoit, B. B.A.,
Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, Columnist
Multiple-Title Author of Books & Test-Prep for the Court Reporting, CART/Captioning Industry

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, Monette’s Musings

Court reporting veteran, author, instructor, publisher, public speaker, Monette Benoit can help you achieve your goals.

Customized information; test-prep for the court reporting, CART (Communication Access Real-Time Translation) captioning industry; tutoring, coaching; articles; academic books; and CATapult dictionary building lexica.

98% successful pass – 29 years, counting – with Purple Books. Prepared by Experienced Educators & Working CART Captioners, Court Reporters. Purple Books has the largest test-prep for NCRA’s RPR, RDR; State CSRs; and NY’s Civil Service exams.

Purple Books Complete SetPurple Books Trio Set

Purple Books updated textbook, workbook, companion guide used by schools & candidates, covers all elements tested by NCRA’s RPR, RDR; State CSRs, NY’s Civil Service exams.

Thousands of students and reporters “Purple-Up” and continue to pass NCRA’s RPR, RDR; State CSRs, and NY’s Civil Service exams the first time with Purple Books sets. Test prep with actual guided instruction and testing strategies!

Coaching and tutoring topics include: Motivational and time-management skills; Process learning for more effective retention; Communication skills, daily interaction improvement skills; and much more.

Purple Books updated textbook, workbook, and companion guide are used by schools and testing candidates. Material covers all elements tested by NCRA’s RPR, RDR; State CSRs, NY’s Civil Service exams.

Monette Benoit assists court reporting students and reporters to earn new certifications and to advance careers.

Named the ‘Court Reporting Whisperer’ by students, she may be reached: monette.purplebooks@crrbooks.com and Monette@CRRbooks.com

02 Jan 2014

"All Heart And Soul" and Dr. Bruno Cortis

All Heart And Soul; Dr. Bruno Cortis
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

My alarm rang at 4:30 a.m.; too soon I stood within the San Antonio airport. I traveled all day, changing planes after a lengthy layover. Walking to the luggage carousel, I first spotted the well-dressed man, wearing a light cream-colored suit. He did not appear to be tired, hot, or stressed like everyone else.

My black sweater was tied around my waist, my sleeves rolled up, and I wore my black hat. I did not look comfortable or relaxed like this gentleman. I retrieved my luggage, headed to the hotel shuttle. Sternly, I was instructed to “stand over there.”

Then I was led outside, to wait under the hot sun while I inhaled exhaust fumes. Perched on the small cement island, each person hovered protectively near his or her luggage as cars, vans, and buses sped past.

No hat, no sweat and smiling, this man, wearing a beige suit, calmly observed the world around him. I thought, “He looks like a modern-day Gandhi. And he looks happy.”

He was the only person not sweating and not frowning. I climbed into the ‘very warm’ shuttle. I politely nodded and smiled as he passed my seat.

I dragged my luggage into the hotel; stood on one of many lines. I scanned lobby.  Yes, with many lines at the front desk, he was on the same line… this gentleman stood two people behind me. I smiled; he nodded, smiled. Again I thought of Gandhi observing his posture and dignity.

As I departed the counter, I looked at him, tilted my head while I tipped the brim of my hat. He slowly bowed saying, “I really am not following you. I hope you have a pleasant stay.” I smiled and hurried to follow the bellman, five steps ahead of me, who was briskly pushing my luggage.

The next day this gentleman, wearing a light gray suit, flew past me. Seeing me, he stopped (on a dime), smiled and bowed dramatically; then off he went.

Later, I attended a seminar and went to the back of the room to “fetch me some” water.  Alone, I leaned against the wall, one foot perched on the wall, I sipped a glass of cold water. Then I saw the gentleman from inside the room; he stood and walked towards me to “fetch him” a glass of water.

I looked into his eyes, calmly saying, “Okay, enough.”

I extended my hand introducing myself. He slowly repeated my name a few times and said, “Bruno Cortis.” He handed me his card which said, “Bruno Cortis, M.C., F.A.C.C., Cardiologist, Author, Speaker.”

I softly teased, “I thought your card might say ‘Modern-Day Gandhi’ because of your suit and the way you appear to look directly into people’s souls.” Bruno laughed. He explained his accent; he was born and raised in Italy. He shared about his mother – how wonderful she was, her cooking, health, his family, and how he came to this country. He shared he had written two books. I listened, sipping water.

Then Bruno asked, “May I send you a copy of my books? They detail how to prevent and heal heart disease.”

I replied, “I would be honored.”

The speaker began. I asked Bruno if he would like to sit with me. He said, “As a court reporter you will take excellent notes. My English is slower than my Italian. I would love to sit with you!” He ran up to his chair, retrieved his material and sprinted back to my chair.

During the seminar I leaned over and whispered, “I saw you in the airport yesterday. You stood out in your beige-cream suit, not looking hot or stressed.” He smiled, “I saw you, too, wearing your hat.” We giggled. I took notes; he copied what I shared. Together we focused on our seminar.

After the seminar, Bruno spoke to me about food, health, and the spirit. He was passionate and centered; I was charmed by this gentleman.

When two books arrived at my office on Valentine’s Day, one book was inscribed “To Monette, Creative Spirit …” The second book also had a personal inscription.

What blew me away was his credentials and the people who endorsed his books – none of which he mentioned while we spoke.

Dr. Bruno Cortis is a Diplomat and fellow of the American Board of Cardiology. He trained at Mt. Sinai Hospital.

The cover flap of Heart and Soul reads “Bruno Cortis, M.D., F.A.C.C., is a board-certified internist and practicing cardiologist and a pioneer in angioplasty and laser applications. A native of Italy, Dr. Cortis now lives and works in the Chicago area.”

“He is the author of the best-selling Heart and Soul: A Psychological and Spiritual Guide to Preventing and Healing Heart Disease and over seventy-five published articles. Dr. Cortis has been interviewed on the Phil Donahue Show and shows across the U.S. and Canada and has spoken to audiences on five continents.”

The cover has a prominent endorsement by Deepak Chopra, M.D.

Spiritual Heart, Meditations for Health and Happiness has an endorsement by Bernie S. Siegel, M.D.

The inside flap shares, “Dr. Cortis believes the spiritual power of healing is as real and important as medication and surgery. Dr. Cortis teaches all of us how to preserve the quality of life by exploring spiritual benefits that ground our lives and give us meaning and purpose, as well as peace and comfort. This book has essays, exercises, and meditations. Dr. Cortis leads readers on a reflective journey that will help all of us enjoy happier, healthier lives.”

The back flap continues, “Dr. Cortis is the Founder of the Exceptional Heart Patient Program, an organization dedicated to the prevention and healing of heart disease. He is also the CEO of Mind Your Health, a health strategy and management consulting firm.”

His resume states: “In addition to pioneering research in angioscopy and laser angioplasty, Dr. Cortis has done in-depth interviews of heart transplant recipients and has learned how their persona could be influenced by the donor. His mission is to promote wellness and spiritual values for successful living. Dr. Cortis reaches into the heart and mind. He inspires people to create true change.”

I read his personal inscriptions on the books, his bio, and his busy public speaking schedule around the United States.

I immediately phoned Bruno, my friend. He took my call.

I remember saying, “Hmmm, you did not share details of your work or your books.”

He laughed, “Monette, I want you to have my books. I planned them to arrive today – Valentine’s Day. Perhaps you will learn from them and help others. This is my reason for sharing.”

As I prepped this article, I wrote Bruno. I was not sure if he would remember me (because of his work and public speaking schedule). I asked for an update. Bruno replied, “I remember … The AHA statistics report 2,600 cardiovascular deaths per day, one million two hundred heart attacks per year, 700,000 new infarcts (heart attacks), 500,000 recurrent ones.”

Dr. Bruno Cortis has a wonderful web site, http://www.brunocortis.com/.

He has written many articles, including “On-site Emergency Strategies for Heart Attack,” “Talk Yourself Out of Stress,” “Find Your Inner Strength,” “Exceptional Heart Patients Do Not Always Obey Doctor’s Orders,” “Win With Your Heart Intelligence,” and “Your Heart is a Spiritual Organ.”

Each day is a blessing – even days involving lengthy travel, perhaps.

Here, I desire to share Bruno’s talents, unique spirit, wisdom, humor, and to me, Gandhi-like qualities.

Heart disease can be cured and prevented, according to Dr. Cortis. I believe we all know people who will benefit from his spiritual writings, documented healings.

Happy Valentine’s Day to each of you from my heart to your soul.


Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com and Monette@ARTCS.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART/captioner, Instructor, Columnist, Tutor

Multiple-Title Author of Books & Test Prep for the Court Reporting and CART/Captioning Industry

Purple Books:  www.CRRbooks.com       Blog: Monette’s Musings, www.monettebenoit.com

Purple Books “Done in One” has a 98% successful pass rate on NCRA and State exams with Purple Books Complete Set or Purple Books Trio Set as evidenced by thousands of court reporting students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials from students, instructors, program directors, CART/captioners, novice and senior court reporters: www.CRRbooks.com.

Purple Books are pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information.  Since 1990, Purple Books are time-tested and proven in classrooms with educators and with independent study.

Updated Purple Books Complete NCRA RPR, RDR, and CSR Prep Textbook has testing tips, and sections covering legal, Latin, court, English -multiple grammar, vocabulary, medical, computer technology, NCRA COPE Ethics, and review. *Learn the foundation of material.

Purple Books Workbook contains 2,000 practice questions.   Purple Books Companion Guide cross-references every word in the workbook’s multiple-choice questions -explaining why words are correct, incorrect, and may be used as distracting answers.  *Reinforce your knowledge and expand your skills to pass the first time.

Monette will help you.  No two are alike. Specific custom-designed guidance efficiently assists you!  Plus, tutoring and career coaching topics include: Skills to keep you moving forward; Time-management; Process learning for more effective retention.

Check out: Reach Your Goals with Tutoring and Career Coaching   http://crrbooks.com/index.php?cPath=29

About Monette Benoit:

As a 25+ year court reporter, CART/captioner, author of NCRA test-prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges.

Monette Benoit has worked with thousands of professionals, court reporters, CART/captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students. Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who seek to reach higher.  Reach up. * Bring it today!


14 Feb 2008