Our Words Are Our O.R., Part III of III

Our Words Are Our O.R., Part III of III
By Monette Benoit, All Rights Reserved.

Part III:

In response to my words and to my father’s words about my “listening”, Ms. D.O.N. then said, “I still don’t like the look on her face,” and left the room.

I thought about Frazier Crane’s, “I’m listening, Seattle…” and watched her backside exit the doorway as each person counted down, in unison.

Together, the professionals raised all equipment and my father.

They called to me, and I followed their brisk steps.

In realtime, my eyebrows are permanently raised; my breath controlled as I seek to avoid upsetting my father (as I continue to do with Mom’s dire health issues).

Later, in ER, as I hunted for water and pudding (any food), Dad weakly asked, “What are you thinking about?”

I shrugged, “Maybe an article.”

He giggled, “I thought so. You have my permission. I need to rest now.” His head immediately slumped to his chest.

When I returned with crackers and peanut butter on two plastic spoons, Dad said, “This is not your playground.” Then he smiled.

I put a cracker and some peanut butter into my mouth and chewing I said, “Sure it is. I can’t make lemonade here, now can I? I’m doing the best I can right now. And I still can listen while chewing this stale food. This ‘is’ awful.” Again, he smiled.

The ER doctor entered the room, read the lab results, and confirmed “we are in dangerous territory right now.”

Within 48 hours, we were back in O.R. for the second attempt to surgically place the feeding tube.

(Dad was too weak for the first attempt. The anesthesiologist pulled him from the O.R. table after he had been cleared by all the other doctors.)

After hours of waiting, I stood in another small area.

A blanket was draped over my shoulders. I was proofing work from a multi-event CART, Communication Access Realtime Translation, job.

Standing, I was rubbing my back on the wall to warm my body as I held work in my hands, head down, proofing.

Another surgeon came in the room and began to speak as he opened the door.

I said, “Here, let me put this down.”

Yet again, I saw that look and yet again heard a sigh.

He exhaled, sat down, and (I swear) said, “Okay, I’ll wait for you then.”

I pursed my lips, did not engage, and asked, “How is my father?”

The surgeon sat there and (I swear) asked if I was ready to listen to him.

I thought, “Oh, for the love of God. Just one calm moment. Just one helpful person, please.”

Instead, I smiled at the dude, kept the blanket around my shoulders, sat in a chair, and listened to his words and (dire) medical terms.

I maintained the court reporter posture that we all know – expressionless.

Yes, I realtimed his conversation in my head, with punctuation, to avoid having a response other than as a court reporter.

I focused the way I used to when a full jury was listening to a witness or the judge.

We do not have reactions in court or during litigation.

My focus was to display the expressionless posture and features from the moment he began to rattle on — oh, at approximately 260 words per minute.

(Yes, we do that, too.

We think about the speed of the words, known as ‘words per minute’, to us, as in a speed test.)

When he finished, I walked to my car, placed my forehead on my blistering hot steering wheel – inside my hot car that felt oh so good.

I kept my sweater on under the surgical blanket as I warmed my body in my car. I also focused on focusing.

I focused on the bigger picture at that moment.

The bigger picture was not me crying, banging the steering wheel, or venting my frustrations and grief for what I have been witnessing. I focused on focus.

The focus was simple as I sat remembering to breathe in, then breathe out. Then repeat.

Why am I writing this?

Nurses and staff have again (it happened with Mom in ICU multiple times, too) made additional comments, which I have not included here.

I am deliberately focused on staying in the moment.

I have not kicked any walls or thrown anything. I have not whined.

I have not sniffled.

I have listened.

I am not willing to discuss what others (perhaps the word is “outsiders”) think about our court reporting work and our working with my work while a parent -or two- is in ER, ICU, O.R., or within any hospital setting.

Now when individuals meet me, as the RN today, she approached saying, “Yes, I’ve heard about you…”

Now a generation of family members under me narrow their eyes, pursing their lips as they look to me and to the person who voiced those words. Listening, they frown more now.

When you read this essay, it may be 103 degrees. Time will tell where I think my family is headed.

I believe that I will still be listening and proofing my articles.

I will still proof my CART work and ensuring (technical events) my clients receive customized results for their unique requests.

I will continue to proof work as I update the “NCRA RPR, CSR, CBC, CCP Written Knowledge Test” textbook, workbook, and companion study guide.

This is my passion. This is my work.

This is why we are keepers of the records, yes?

My opinion is we become disciplined with our listening skills – as it should be.

I hope no one travels my path for the past four years.

I wish you all great health and wonderful adventures.

I know we will continue to be ‘the’ listeners in each group.

This is what I have learned. Words are our O.R.

Part I of III is posted May 2, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 14, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Spurt-Ability, Part III of III

Spurt-Ability, Part III of III
By Monette Benoit, All Rights Reserved.

Part I began: While coaching a novice court reporter, the professional said, “I don’t like to take tests. That’s why I went to court reporting school.”

I said softly, “Now that’s a thing of beauty.” He sincerely replied, “It’s true.” I truly replied, “You will read about this. Trust me.”

How does that happen?

Part II began: When I taught, I shared this spurt-focus with students. Many, many students took to it like a hummingbird to a red feeder. They liked it (my tutoring and coaching students like it, too). Really.

When I began to realtime and CART to a large screen, I had to focus on the spurts, the spurt-ability…

Part III: A spurt is a small marathon with yourself.

A spurt is similar to a sprinter on the track.

A spurt is similar to a pole vaulter. Continue reading

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part III of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part III of III
By Monette Benoit, All Rights Reserved.

Part I began: Part I began: One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this! I read through all my errors on each test! … Help me.” …

Part II began: Softly, I replied, “Perhaps you do not want to swan dive into the mind games.” …

We each can evolve to a better “spot” when we choose opportunities or when we are given ultimatums, yes?

Perhaps there has never been a better time to expand your skills. Spot on, yes?

Or perhaps you believe there has to be a “secret sauce” to reaching your goal, your desired result.

Where do you want to be in three months? Three weeks? Tomorrow at 3:00?

Part III of III:

Many court reporters are nearing retirement.

This will open new markets for individuals who are intent on shifting with expanding, new opportunities. Big fact.

In short, what might conflict with your goals to meet new opportunities, and what energy might expand your current strengths? This is one of many focus topics within my tutoring and empowerment coaching.

As you discover the specifics to the above-listed details in your private and professional world you will then be able to make choices to propel you to organize your fears.

Perhaps we are struggling too hard. Perhaps we want to know more about our fears.

I believe that organizing fears is a powerful step to moving toward your distinctive goals – whether it is to read your accurate notes in school to transcribe a test, whether it is to train yourself for a better position with your work, or whether a goal is to follow your heart’s desire with a new path that you create.

Fear can be a motivator.

Setbacks can be a motivator, too.

We know this “motivator” with 95 percent accuracy each day that we are required to earn while in school. We know this with the required accuracy on each job. Fact.

Once we have identified the fear(s) then we can focus on what is beckoning with all our resources and with our multi-faceted talents.

For the next two weeks I would like to suggest that you make a list of your goals, a list containing your fears, and a list of what is between the goal(s) and the fear(s).

As you explore your list for two weeks (okay, one week if you desire), I promise you that you will see your path and your challenges from a different lens.

I believe that when you understand what is truly inspiring you, and what is limiting you, you are then the master of your possibilities. Spot on focus.

We know that history has been exacted because we, court reporters, were motivated – with exacting discipline.

We are inspired and encouraged to be our best. Again, this is our normal.

Always we simply reinforce, and always we expand our skills. Always we explore.

Always we simply realign, and always we identify our goals.

Always we seek to identify our resistance to our current goals.

And perhaps we want to focus upon owning our fears.

I wish you wonderful growth, vast professional success, and an awesome, peaceful holiday.

Spot on, and yes, this is our normal. Fact.

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Titanium Technology and Glaucoma Effects, Part II of III

Titanium Technology and Glaucoma Effects, Part II of III
By Monette Benoit, All Rights Reserved.
July 28, 2013

Part I began: The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss…

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied.

Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

Part II of III

My eyes were as big as saucers as I listened to this man talk about the glaucoma medicine and generational effects.

He summed it up, “Tomorrow I’ll tell you what I want. I probably won’t get it. Yet I have to have hopes. Right?”

The next day, this nurse sprang from his chair as I entered to visit Mom isolated with MRSA, pseudomonosis, and additional ICU sterile lung bacteria.

“I’ve been waiting for you. I told my wife about you and court reporters. We know all about your work. We thank you and your profession for helping us. Once I tell you what I really want, could you tell me how to help my 12-year old?” I nodded.

I whipped out my iPad, asked permission to write notes.

He said, “Sure! Let’s go look at the latest and greatest. It’s not well known, but it could be once the price comes down. And with glaucoma patients and their children’s children – and their children – they’re all going to need your help.”

We hunkered together and looked up “tympanoplasty.” The prostheses resembles a small earring. Hearing must be present.

He emphasized, “This is different than cochlear implants. It’s titanium. Implants require relearning sounds and have differing results. This titanium tympanoplasty device is shaped to fit into each ear. It originated in Germany.”

The nurse shared that his wife and children are not prostheses candidates due to their “glaucoma medicine-induced hearing loss” (each child has never had glaucoma, nor do they have the gene).

He shared, “Medical costs are $30,000; insurance doesn’t cover it – yet. But I could hear again with this. I’ve done my homework. Now I just have to find a doctor who will do the surgery and not want thirty grand,” he said tenderly.

Later that day, he found me in the hallway – staring at the floor – wearing the isolation gown – holding the required gloves, sans mask.

Now he held a notepad; he asked how he could help his family.

“One son already has problems. He’s been bullied. I taught him karate for discipline and confidence. His speech is now thick-tongued as pressure in his ears create hearing loss from his mother’s glaucoma medicine before he was born.”

Part I is posted July 11, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Titanium Technology and Glaucoma Effects, Part I of III

Titanium Technology and Glaucoma Effects
By Monette Benoit, All Rights Reserved.
July 11, 2013

Part I of III

The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss.

Yet these moments are far more frequent than years ago – especially during the past two years deep in the medical trenches as I viewed my father’s care prior to his death.

Perhaps it is my antenna as I view Mom’s challenges to “avoid death’s door” (a termed given to Mom) wherein I see many people now working with hearing loss.

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied.

Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I simply bow my head. On many occasions I have been so happy Mom is alive that I avoid the “daughter sigh.”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

The next day the nurse met me. “I’ve been waiting for you.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

“Our children have decreased hearing and so will their children. One son is 12. He has huge decreased hearing. I worry about our children.”

He paused before continuing.

“Since their hearing loss is more severe, their treatments come first. I’ve studied genetics about this. The fear of losing eyesight and hearing is devastating to my wife and to our children. That’s why we’re not going to have any more children. And my work …” his voice trailed off.

He beamed, “But I know exactly what I want. It’s state-of-the-art.”

Part I is posted July 11, 2013, www.monettebenoit.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Ouch. That Hurt My Ears! Part III of III

Ouch. That Hurt My Ears! Part III of III
By Monette Benoit, All Rights Reserved.
June 2013

Part I began: Another errand. Another task to be completed.

My mother has been hospitalized for a while now. We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m. …

… Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!” …

Part II began:

Faith, “Mom resisted for so long… Mom didn’t think it would work. This is the funny part. Just as the lady turned on the sound machine to test her hearing the air conditioning unit went off. That pressure hurt Mom’s ears. She said, ‘Ouch! That hurts!’ Then Mom was angry at the noise. My step-dad and I laughed. Then Mom was angry with us for laughing. So we laughed harder until she ‘finally’ understood that she was angry at our laughing and ‘that’ was sound. Her first sound in 30 years. Then she laughed.”

I smiled. Faith continued, “Now my son has a hearing loss, too. He has the gene, I guess. He just finished a tour in Afghanistan. He missed the hearing test! And he wanted to serve so bad! So he wrote his quartermaster a letter telling him how much it would mean to serve. And his letter worked! They took him! He served, though failing the hearing test was not shared with others … He’s just come home. That’s why I agreed to get the implant. I may have grandchildren soon. I want to hear everything! Everything!”

Part III:

I asked, “Your mother has nine siblings with hearing loss? You and your son have a hearing loss?”

She laughed, “Yes! And it’s been perfectly normal for us. Mom didn’t want to hear all of us when we were kids – she used to tease us. It’s all been perfectly normal. Now she can hear perfect! Soon I will, too. And I have tinnitus and that hurts, too. Ouch, the doors just opened again.”

The woman behind me wore dark eyeglasses, a large hat.

She shoved a bag onto the counter, and chin down said, “This doesn’t work. Here!”

Watching the rude woman I paused before taking two steps away from the counter. Faith was beaming with a huge smile. She winked at me, took the bag and asked the woman, “How may I help you?” The frowning woman never looked Faith in the eye. She snarked and barked at Faith.

Yet Faith smiled at me for the longest time. When the doors next opened, Faith winced. She did not cover her ears.

Dramatically, she pointed to one ear, slowly mouthing “cochlear implant.” Then she laughed.

I held my bag of sympathy cards for my mother’s twin brother’s family, headed to the door and tried to exit opening one door just a little (to avoid pressure on Faith’s ears).

The wind gusts grabbed the door from my hand and flew wide open.

Frozen, I looked back at Faith. Her beaming smile remained and Faith said, loudly, “Thank you. Thank you for telling me about the successes! Two weeks! Can’t wait!”

Oh, this lady touched my heart.

Her hope and enthusiasm will serve her well as she welcomes ‘sound’ back into her world.

Had it not been for the need for sympathy cards for my mom (which Mom cannot select due to her hospitalization), traveling a new road on an abnormally windy day – I would have missed this opportunity to meet Faith. And I am grateful she shared.

Faith and her son – each choosing to receive cochlear implants – will have opportunities and choices that many people with hearing loss previously were not afforded.

And the Deaf community’s reaction?

Oh, that’s a whole nuther kettle of fish.

Cochlear implants are not for everyone; this I know from CARTing and captioning many seminars where individuals shared from podiums (and privately to me).

Yet, for Faith, per Faith, this is going to change everything for Faith.

And isn’t that grand? She has choices.
“And three generations with implants,” Faith repeatedly emphasized.

As I stood, bag in hand with the sympathy cards, Faith shared that when her first mother heard the air conditioning noise voicing her first ‘sound’ sentence, “Ouch, that hurts” – her mother’s second sentence was “Isn’t Jesus great?”

Faith shared “Isn’t Jesus great?” is now their family motto when it comes to loss of hearing and to increasing their hearing.

One of my personally challenging days turned into a sweet, memorable day gifted by an enthusiastic woman “waiting to hear again.” And “isn’t that great?” I now ask you?

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Ouch. That Hurt My Ears! Part I of III

Ouch. That Hurt My Ears! Part I of III
By Monette Benoit, All Rights Reserved.
June 2013

Another errand. Another task to be completed.

My mother has been hospitalized for a while now.

We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m.

Mom told her mother, “He’s been shot!” pointing to specific areas on her body.

Mom’s mother (court stenographer and a piano prodigy) told my mom that it was a bad dream, hugged her, and gently told Mom, then a teen, to go back to sleep.

The next morning, Corpus Christi’s Western Union delivered the news.

Yes, Mom’s twin brother was shot and injured exactly where Mom had described to her mother at 4:30 a.m. with her twin brother stationed in an undisclosed location with the Marines in the Pacific.

With her twin’s death yesterday, and my concerns about my mom and her failing health, I left her hospital room to purchase sympathy cards.

Today we have a wind advisory day with 40-50 mile per hour winds. I raced in, selected several cards, sprinted to one of many cashiers.

I placed the sympathy cards on the counter.

Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!”

Softly I said, “Maybe chewing gum might help – like pressure in a plane?” (I did not know what to say – was running late. I needed to head off.)

The woman smiled, “No, it’s the pressure inside my hearing aid in each ear. But in two weeks I get my cochlear implant! Then I won’t have this problem. And that will be wonderful. Then my ears won’t hurt from any pressure.”

I smiled.

She did not know that I have worked within the Deaf and HOH, hard of hearing, communities since 1993 providing CART, Communication Access Real Time, and captioning to large and small screens for many, many public and private events.

She did not know that I am very familiar with cochlear implant technology, individuals, and children.

Faith said, “I have needed a cochlear implant for so long. I have not wanted one. My mother got one. She loves hers! She raised us children without being able to hear most of our life. But now she can hear.”

I remained silent.

Faith said, “Most people don’t know what they are. But it will help me with the pressure, and I won’t have to worry about winds and this excruciating pain!”

Softly I said, “I am familiar with cochlear implants.”

She beamed.

“You are? Well, my mother is one of 13 children. Nine have cochlear implants. Now my generation is losing our hearing. When Mom got her implant it was so funny!”

I turned to see if anyone was standing behind me in the busy store. Nope. I was “all ears” as I turned back to listen to this cheerful lady.

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.