religious events

CART Captioning And The $10,000 Spaghetti Dinner – Monsignor Balty Janacek

CART Captioning And The $10,000 Spaghetti Dinner

~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved

The CART (Communication Access Real-time Translation) community and all court reporters lost a devoted friend on April 30th, 2007. My life and our profession were improved by this gentleman.

I had been CARTing San Antonio’s St. Francis Di Paola Deaf Mass for many years.

One Sunday morning before a mass, privately a new priest introduced himself, spelling his name B-a-l-t-y.

He waited for me to stop writing to shake my hand (I was CARTing with steno machine) — He charmed parishioners with this gesture.

Then the new priest walked to the altar, and introduced himself to the Deaf community, “I’m the new priest and will learn sign.”

We welcomed him with deaf applause.

Balty was proud of his Czech background. He had a deep love of cultures and languages.

He often spoke Spanish while I realtimed – writing verbatim text projected to a large screen on the altar from my steno machine.

I’d sigh; he’d smile and then translate.

As we became friends, I learned Balty was ordained in 1950.

Serving multiple roles he was devoted to causes close to his heart.

Balty remained involved with Native Americans and tirelessly worked to mediate retrieval of their remains, bones, from the University of Texas at San Antonio, UTSA.

I am not surprised that he donated his body to UTSA.

Balty was parochial vicar at San Fernando Cathedral (where Davy Crockett is buried).

Since 1967, he was director of four 18th-century Old Spanish Missions for the Archdiocese (the active parishes of Concepcion, San Jose, San Juan, and Espada Missions).

Balty established the San Antonio Mission National Historical Park and a historic cooperative agreement with the National Park Service, which the NPS is working to model around the United States.

His picture was in our newspaper so often that I’d phone Balty teasing him that he was my “Where’s Waldo?”

Balty was absolutely devoted to his extended family, organizing Schulenburg, Texas, reunions with nieces and nephews.

I extended multiple holiday invitations, but he’d say, “I want to spend time with the girls (nuns). I’ve known many for 50 years; they’re good cooks. Can you understand?”  Yes.

Much later when he handed me his business card, I saw his title Monsignor Janacek. I almost gasped.  Me, “I didn’t know…”

He shrugged, “Balty – really.” Balty was the “jolly” man who arrived with his peace sign.

One Sunday, Balty asked my former husband and me to lunch.

He asked me what I needed to CART for the Deaf. (CART is communication access realtime translation.

I used my equipment writing to a large screen with instant translation for the Deaf mass.)

‘Then husband’ did not hesitate, “Her equipment is seven years older since she began to volunteer. She has wear and tear on her equipment.”

I blinked, immediately swallowing warm Black Eyed Pea cornbread.

Balty smiled, “How much would it cost for the church to purchase new equipment? Monette, could you use our equipment?”

Balty and my husband wrote numbers on paper napkins as I watched.

Then Balty turned to me, “How about $10,000? Would that work, Monette? What do you need? The Christopher Columbus Society is having their spaghetti dinner. I’ll ask them.”

Lunch was wonderful, and we never ventured back to the topic as we laughed and enjoyed our time together that sunny day.

Church members were accustomed to me rushing up aisles 15 minutes before our Deaf mass.

To prep equipment, I darted around people praying, families posing for pictures after baptisms and other church events.

Parents and parishioners prevented small children from playing with my equipment, understanding my frantic movements each Sunday.

Soon Balty called, “They agreed!”

This event is famous.

Politicians and judges arrive to shake hands. Spaghetti is homemade; all you can eat. I attended and was thanked by lines of volunteers serving family recipes.

Balty waved at me as I stood in line – signing, joking, receiving my hugs and shoulder rubs (a Deaf ‘thing’).

Then, he sat at our long table as we ate our spaghetti. He was busy laughing and listening and enjoying the event.

Balty purchased all my hardware and court reporting software.

I prepared paperwork; he cut checks. We were a good team, and Deaf were thrilled everyone supported their community.

I have wonderful memories of Balty.

I fondly remember when Balty casually commented that women should have rights to become priests. (His predecessor preferred ‘only’ Latin masses and fasting.)

I paused before stroking “those” words.

Parishioners paused, too – looking to my large screen, narrowing their eyes. My hands poised above my steno keyboard,

Balty looked at me and slowly nodded.

As I realtimed his words, Balty paused, too.

After a long silence, people coughed, looked to one another, and then looked up to my (large) screen at the (large) all upper cap text.

Then, small groups stood and ever so slowly side-stepped to the center aisle.

They gave him one slow final look before each quietly and politely exiting the church that morning.

Later I teased Balty, “Well, you won’t be seeing the front of their faces any time soon. Before you arrived, standing room only.  Now?  Wide open spaces.” He smiled, eyes soft.

I phoned Balty when remarkable events occurred.

I was honored how he shared his life – on and off the record. I became protective of Balty as he detailed his world, expanding mine.

In 2000, I moved away from San Antonio. (I returned 2002.) The National Court Reporters Association’s, NCRA, 2001 mid-year was in San Antonio, so when I flew in, I went to my room and immediately called Balty, “I’m up the road.”

Balty instantly recognized my voice, “Monette, hi; I’ll hurry this wedding rehearsal and be right there!”

The hotel lobby had open seating. He ordered “two glasses of your finest wine.”

He raised his glass and began singing to me. Balty had a deep melodic voice; he sang in Spanish.

(Balty did not lower his voice; crystal wine glass held high, he sang.)

Stunned, I watched others watch me before I relaxed, listening. When Balty finished, he raised his glass higher and toasted me.

I whispered, “I don’t understand what you just sang. It sounded beautiful.”

Balty laughed, “Monette, I sang a love song to you.”

I blinked hard.  A. Really.  Hard.  Blink.

Balty smiled, “I sang this song to thank you for all you’ve done. I sang so you will always remember this moment.

As we dined, court reporters trolled and stopped to chat at our table.

(Balty wore a solid black shirt. I watched Balty remove his white collar the moment he entered the hotel. I teased him about being off-duty.)

Bill Weber was incoming NCRA president. His board of directors had driven into the Hill Country to film a movie for his induction.

I proudly introduced NCRA directors, many wearing country overalls, to “the man who raised $10,000 with spaghetti to purchase CART equipment.”

Every court reporter thanked him. Oh, how Balty laughed and smiled. His eyes twinkled, and he enjoyed every moment.

Hours later, court reporters stood at the elevators waving good-bye to my friend – their new friend Balty, B-a-l-t-y, he would spell his name.

Balty waved – waiting for me to get into an elevator. I waved – waiting for him to leave. And we met more people at those elevators.

He and I waited for the other to turn.

We spent hours at the elevators talking, laughing and having great fun as I introduced Balty to many friends.

Court reporters still comment on that moment when they see me.

When diagnosed with leukemia, Balty was optimistic.

I’d phone his private cell phone; he’d answer, “Hi, Moe-net!”

I could hear Spanish in the background, and he was frequently in a southside clinic “waiting to be seen.”

Once I joked that he’d spent more than 50 years visiting hospitals – perhaps he could get an appointment.

Softly Balty said, “Monette, I’m with my people; this is where I want to be.”  Ahhhh.  Yes.

I encouraged Balty to record his memoirs.

I wanted one tape for the church and another detailed version for his family, describing historic, momentous events he transformed.

I teased him that he should have a glass of red wine and sit and talk. I knew his family would want these tapes.

We kept in touch as Balty rounded the last corner of his life.

I would phone his cell phone, and we would laugh and listen to the other.

I always had his name on my to-call list. Each Monday, I put his name on my list.

His last Sunday, April 30, 2007, I had phone in hand dialing his number that afternoon when I was distracted to a family moment. I put the phone down.

I knew I would find the time to phone him. His name remained on my list.

I did not know that Balty recently left his archdiocese apartment.

Alone, he checked into hospice.

I did not know he had few visitors.

That Sunday he “snuck out to a Mexican restaurant with his family; nuns looked the other way.”

Later, he watched Spurs basketball on TV – they won.

Monsignor Balthasar Janacek died that night at 80 years of age.

I learned from his family, “When the nurse checked on him at 3 a.m., he was cold, talking in Czech.

A little while later he was speaking in English to his mother. He said, ‘Mom, I don’t think I am going to make it.’”

Balty’s card remains in my wallet. I haven’t been able remove it. I now live with mindful regrets that I’ll never be able to write his name on another call list. Oh, he was proud of CART providers and captioners, our skills, how we help people. Balty was our biggest fan.

I want you to know this about Balty. He was special to so many people for so long.

And I believe that Balty Janacek is greeting his family, friends, and strangers with a peace sign, kind words, laughter, and beautiful song.

——-  Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

25 Apr 2020

Laney’s Latin; Hearing Not Required, CART Captioning University Latin

Laney’s Latin; Hearing Not Required, CART Captioning University Latin

~~  Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR

By Monette Benoit, All Rights Reserved.

Laney Fox and I became a team, in the trenches, during her first semester in Latin.

Previously, I wrote how I’m CARTing (communication access real-time translation), realtiming, her classes. I am a court reporter, instructor, author, and tutor translating verbatim voice-to-text upon request for Laney.

I’ve watched Laney blossom in Latin!

Her deafness may be viewed by others. Limitations may be viewed by others, but not to Laney. Her world is full of life and possibilities.

We hope our articles inspire others to step onto the branch, to feel the breeze – to create a new dream, to see it grow. Laney has a zest for life and has many dreams. Sharing her world and life, to help others, is important to her. As Laney repeatedly says (toes tapping), “I ‘want’ to help others. I really ‘want’ to help others.”

Laney was born healthy; she had her hearing. She became deaf approximately near 13 months old, possibly from a 24-hour virus/fever. They are not “entirely positive.”

Laney was mainstreamed into her first “hearing school” during fourth grade after nine years of oral education at C.I.C., Central Institute of the Deaf, in St. Louis.

Her parents relocated the family to Baltimore after a job promotion. “So it was decided that I remain in the C.I.C. dorms for another year to continue my education to speak,” says Laney. “However, I was not happy at the dorms. So I left to join my family. My parents told me that they decided to raise me orally first to see if this was the best method for me to grow up with. They said if I wasn’t happy being orally raised, they would have taken me out of C.I.C. and enrolled me in a signing school. My parents were not trying to make me ‘hearing,’ as some people assume. My parents just wanted to see what was the best way to go.”

“When they saw that I was living a happy childhood with many other children, they decided to continue with this method. They simply did not see the need to teach me sign language when they saw that I was doing well in school and sports.”

“I chose to learn sign language in my senior year of high school. I wanted to see what it was like to communicate through sign language.
My parents didn’t hold me back; they were totally supportive, but still to this day my parents don’t know sign language. This doesn’t bother me. It just allows me to participate in both worlds.”

“If I had a choice, I would have gone a slightly different way. I would have chosen to teach a deaf child sign language when the child is in middle school (after the language acquisition period closes … to ensure that the child’s speech doesn’t deteriorate) to allow the child to communicate the best way that a child can. At least the child would know how to communicate through the hearing world and the deaf world.”

“I think children should learn both ways for total communication. Parents should not let the child place more emphasis on sign language. Parents should work more on oral speaking throughout childhood. It’s important that children are able to speak, so they have a choice in their communication when they enter the real world.”

I asked Laney to describe her Latin experiences with a CART captioner. When I first appeared, Laney -had not received any notice from my Friday afternoon request to this Monday morning class – walked in, took one look at my equipment, stopped in her tracks.

“Let’s say I wasn’t expecting a captioner who was so dedicated to help me learn and ‘hear’ Latin,” Laney says.

“Some high school teachers knew that it was hard for me to understand them in lecture tone. When I was in high school, I took Latin for three years. But I always felt that I was missing out something (which I did because I failed the Latin placement test after three years of Latin!). I’d come into the class prepared with my version of the story and try to gather all corrections from other students. The teacher never corrected my versions.”

“However, I had many questions for the teacher after class. I think sometimes they were the same questions asked in class because he seemed frustrated when I kept asking questions about the translations or the lecture. I don’t think he ever truly understood my deafness. Anyway, I always depended on the students to tell me whether mine was right or wrong. In fact, I had a student, David; I would give him my translations. Then he would correct mine, and return my translations with all kinds of errors marked. He helped me for one year in (high school) Latin. I am grateful for his generosity.”

Laney had to deal with another problem. “I never heard the other students’ questions, translations or the professor’s corrections,” she explains.

“All of my learning relied on my own translations for three years. Throughout this time I didn’t know sign language; I didn’t have anyone to sign to me.”

“In my first semester at this university, Trinity, I’d write out translations before I went to class and have someone look over them. I was rather lucky in this class; there’s an excellent book that contains all the information lectured by the professor. I also had a notetaker, so I had more help than I was accustomed to.”

Laney was enrolled in Latin for two months before I was asked to CART (Communication Access Real Time Translation) caption for her (on a Friday afternoon) and give her a rough ASCII disk at the end of each class (beginning the following Monday morning).

The CART assistance has been a boon, per Laney and her instructor.

Laney says, “Now I enjoy class tremendously when we’re translating stories (instead of lecture days).”

“It’s more fun to watch Monette trying to get everything. When she can’t hear, she flaps her arms around. She also taps my shoulder to grab my attention for her corrections on her screen. I just love her energy to get me into class discussion.”

And when I could not hear, we changed rooms. And when the students could hear doors loudly squeaking, and I had to keep writing “doors squeaking,” the doors were oiled, per my request. The university, professor and students have all become part of this CART captioning team.

As I sweated and struggled to realtime Latin, I talked to Laney about my work, explained why ‘stuff’ popped up correctly – or not. Laney appreciated the information about my experiences in court reporting.

“I didn’t know what to really expect from a captioner. But when Monette Benoit told me that ‘all’ court reporters want to strive to be the best, I was very impressed. When she would get upset with the CART equipment, computer screen, at first I didn’t understand why she would get so frustrated.”

“I was so happy that I could at least have an idea of what everyone else was talking about. It didn’t matter whether you mistyped ‘declension’ or whatever. I now knew what was going on. I am entirely grateful for Monette’s help in showing the pronunciations of the words I was unfamiliar with.”

Laney is enrolled full-time at Trinity University and attends sign language classes once a week in the evening. She volunteers with Best Buddies (a program for people who are mentally retarded). “I just take my Best Buddy out to have some fun,” she says.

And what does Laney want to do with her life?

“My plans for the future are to become a veterinarian. I would love to be able to understand animals and be able to communicate with them. I am amazed how animals and humans can still communicate through body language, even without speaking. I would love to learn many more things about animals and perhaps help the world understand more about the animals we know so little about.”

So, do you want to help others?

Our wish is that you will want to help others – and yourself.

This is a great time to be a court reporter and work with deaf, hard-of-hearing people. Life is good! Hearing, sound, is not required to expand your life, to blossom and to grow. Just ask Laney Fox. She’d really like to “hear” from you.

Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

30 Mar 2020

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English? She’s ‘only’ Deaf

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?  She’s ‘only’ Deaf

~~  Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR

By Monette Benoit, All Rights Reserved.

One morning in June, I got an early start. The store was near empty. I had me a 2007 Christmas gift certificate. My mission: new dish towels. I went to the kitchen area. This was easier than I thought.

Avoiding clearance racks, I saw the perfect T-shirt on a shelf. I debated — must I? Ahead of schedule I stepped to my left just to look. I spotted a woman who had her head down and was folding a mountain of clothes scattered over a metal table. And I’m talking marine-inspection folding.

The woman looked up; I smiled politely. She nodded and continued folding. I paused long and deliberately before I decided to see if she was the person I thought she might be.

With one motion I made a gesture  that often -only Deaf recognize. (It works very well, folks, Big D.) She tilted her head and smiled. Then her eyes sparkled. She did a small dance, head down, hands high in the air, before launching herself over that table to me.

I have not seen Stephie in ten years. Stephie is deaf, lives within the Big D-Deaf world.

I shook out my hands, signing, “Need put down purse. Signing rusty.” Placing my purse, towels on the table, planting my feet on the floor, standing tall, shoulders back, I began to (silently) talk with Stephie.

When I paused to sign or fingerspell, she signed with me, waiting while I struggled or correcting me (so very nice) as needed. This woman, who does not speak, began to laugh. Signing, she began to voice (words) and have sudden outbursts of sounds (words).

As I turned, I spotted employees watching. Customers approached, smiled at me (but not us), and then turned away. I asked Stephie if she might get in trouble for speaking to me. She laughed, “Nope.”

I asked if anyone in the store spoke or signed to her. “No,” she replied.

I asked how she communicates with her co-workers. Only her manager does – and only as needed. Then he ‘writes’ details on a small pad. I asked how she communicates with customers.

Stephie said that she tries to help, but “customers turn away, not responding.”

I winced. But Stephie beamed, stroking my face and hand, “I found you!”

In my rush that morning, I did not put on my wedding ring. She knows my husband from the years he was my “roadie” (his term) every Sunday when I CARTed to St. Frances Di Paola’s large screen for the Deaf mass. Stephie reached for my ringless hand, holding my ringless finger.

She shrugged and with hands in the air, she voiced loudly, “Sorry. It happens.”

I doubled over with laughter. Stephie then voiced, “Oops.”

This Deaf community is tight. When a hearing person is embraced into the Deaf world, it is an honor. In 1993, an elder within the Deaf community, gifted me with a sign name and named me “Our Token Hearing Girl” sharing my CART skills, learning from their culture. Oh, we have funny moments and memories.

Our conversation lasted 20 minutes. Now I was late. We exchanged information.

I signed, “Late. Must go.” She understood. Good-bye lasted 10 minutes with hugs, she touching my arm, my hand.

One employee who watched Stephie and I pointed to her register. I’m still holding only dish towels. Easy, right?

Anna looks like Priscilla Presley, early 1960s. She takes my towels and said, “She spoke to you.”

I blinked and looked at her hair and eye makeup.

Anna, “She spoke to you.”

I smiled, “We’re old friends.”

Anna paused, then leaned on her register, “She spoke to you. I heard her. She said words ‘to’ you.”

I smiled, “Stephie’s deaf. She communicates with sign language. How much do I owe?”

Anna, “She never speaks; she spoke to you. I don’t understand her. I’d like to …”

I almost put my forehead on that register counter. I’m thinking, “Please, God, don’t let this be a mini-deaf sensitivity seminar. I need to head to my office. I have court reporters and court reporting students confirmed for tutoring this morning and afternoon. Peter Rabbit here must run.”

Anna whispered, “You spoke to her. She understood you. She ‘heard’ you. How does that happen?”

I exhaled slowly without sighing. I looked to the people behind me and asked, “Anyone in a hurry?”

Each person (a first) shook their head.

Customers replied, “I have all the time in the world.”

“I’ve always wanted to learn about sign language — those deaf mutes.”

When I looked up — as I knew would be — Stephie watched, head down. She understood. I made eye contact with Stephie and smiled.

I slowly began my mini-seminar. “Stephie is an intelligent woman to work in a place where no one speaks her language – or will try.”

Anna asked, “But why do her words come up in wrong places?”

Me, “Well, Anna, her language ASL, American Sign Language, is a conceptual language created by hearing people long ago in France.”

Anna, “Why can’t she read lips? She stays to herself. She seems nice.”

I asked, “Has anyone here ever sat with her in the break room?” Anna shook her head. “Stephie wants to communicate,” I said.


Anna earnestly, “But sometimes her words don’t sound like English, yet you understood what she was saying. I watched. You two had a real conversation. Some words are louder than they should be. Can’t she just learn English?”

I winced. Calmly, I took a deep breath, shared tips about Big D, Deaf, sign language. “Stephie does know English. Her first language is ASL.”

Placing my towels in a store bag, I asked for the total. Customers leaned forward to listen when Anna whispered, “I wish I was brave enough to do what you did with her.”

Slowly counting to myself, I softly replied, “Start with one word. When you see her on break, coming into work or leaving, start with one word.”

I showed Anna several signs (and a few funny slang signs) to encourage and motivate her. I added, “And it’s fun.”

Anna finally totaled those dang towels and said, “Thank you for helping deaf people and for taking time to help us – who wish we could understand them.”

Me, “But you can.”

Anna, “No, no, I wish I could, but I can’t. Thank you for helping me and for helping us to understand.”

With one quick, shy motion, Anna raced around the counter and hugged me. Then she sprinted back to her register. Customers then thanked me “for helping those people.” I avoided sighing.

 

I closed the seminar, “Deaf have a wonderful culture with a beautiful language. We must learn from each other.”

I slowly looked down the aisle; I knew she was watching. Stephie nodded. She understood. I signed good-bye to Anna. Overhand I signed (the personal) “I love you” to Stephie. I took my towels and departed with my head down. I wondered what I could have or should have said to her coworkers to have had a more positive result.

Then a large UPS truck flew past me. Stopping on a dime, the driver leaned out the doorless truck and waved overhand. I blinked. Last year, he was stung by a bee at his previous delivery. He’s allergic to bees. After I signed for my delivery I treated his neck ‘timing’ to see if his bee reaction would need hospitalization.

While watching this UPS shorts-wearing dude with dark eyeglasses, energetically waving overhand to me, I thought about Anna and how wonderful it was to have found Stephie. I thanked God for life’s grand memory-moments.

Then like the little Peter Rabbit, this bunny went back to her world – thankful for Stephie’s friendship and her laughter that morning.

I phoned the sign interpreter Stephie requested, sharing Stephie’s message.

 

My friend howled with laughter, “Dish towels with a 2007 Christmas certificate? Oh, Monette, you need to shop for better things. What ya doing tomorrow? Let’s meet there, see Stephie. Let’s go have us some real fun over there.”

     Perhaps we did; perhaps we did. Stephie and I wish Happy Holidays to each of you and your families.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

18 Mar 2020

CARTing ‘Up And Out’ And Captain Kevin

CARTing ‘Up And Out’ And Captain Kevin
By Monette Benoit

~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved

Now and then we’re granted special events we remember for a long, long time. Some can be confidential.

The jobs I’m writing about here were not your typical day at the office.

Originally I wanted special CART (communication access realtime translation, instant voice to text) moments to remain private.

Then my life shifted; it was altered.

Two weeks after the 2000 San Diego installation of NCRA, National Court Reporters Association, president Mike Brentano, my world changed forever.

I received the call no one wants.

My terminally ill youngest (he hated the word ‘baby’) brother died August 5th, 2000.

Two years prior, 12/23/97, Kevin was privately diagnosed with hepatitis C, HCV.

After his diagnosis, Kevin learned that in 1976 he was infected during experiment vaccinations in the military.  Documented.  Proven.  A.  Fact.

A hospital ward was cleared for the arrival of his troop – before they arrived.  Documented.  Proven. A.  Fact.

Captain Kevin Drue Donnelly passionately spent day and night researching, assisting veterans, their families and medical researchers. He died suddenly, tragically alone.

Many court reporters knew of my brother’s illness and his work.

At my request, Kevin also helped veterans, family members, deaf, hard-of-hearing individuals and court reporters (and members of their families) each diagnosed with HCV.

Kevin encouraged everyone, researched information specific for each person, so they could move forward with hope and facts.

Kevin also worked to develop the first Hepatitis C Support Forums.

Captain Kevin documented and proved that the HCV, hep C, virus and other viruses are shared by pneumatic guns, which routinely shared the same needles with multiple soldiers and individuals. Depression is a side of effect of Hep C, and as many know, depression is an often misunderstood illness.

Kevin designed a website that he and LeighAnn Vogel built to assist veterans, families, professionals and children of diagnosed individuals. Some of Kevin’s work may be accessed at http://www.geocities.com/hepvet/index.html

Their web site was the first private web site to be attached by the VA, Veterans Administration, sharing information Kevin gathered to specifically veterans and their families.

The afternoon of his death, prior to the call, my family gathered with my dad to help his recovery from cancer surgery.

Due to dad’s surgery and recuperation, I flew alone to Kevin’s funeral.

August 10th, 2000, in Calverton Cemetery, a military graveyard, I waited in the noon sun for his casket to be delivered to the empty hole in the ground – I learned after standing ‘there’ that the gravediggers ‘had gone’ to lunch. I stared at the lime green chalk with a number marked on a cement wall inside the ‘hole’ – the number marked was the cemetery plot marker before his casket arrived in a dark purple 18-wheeler.

I humbly share that it was the comfort of mentors, court reporters, National Court Reporters Association staff, and kind strangers who strengthened me.

I canceled my JCR, Journal of Court Reporting, “Beyond The Comfort Zone” column from one airport, stood on long lines alone.

Stunned, I phoned a few friends as I waited to board planes.

My court reporting friends insisted I go.  They said:  You. Must. Go. You. Must. Witness.  You know how to listen.

Yes, we court reporters have mastered listening, watching.

When I did not check in with one reporter, that reporter was going to phone another reporter “living near the cemetery to go out there and find you. Thank God you phoned… You and I both know the reporter would have found you.  We find necessary details…”  (One of the few giggles I had for the ‘burial’ was that moment. We are focused.)

I found the words and courage from others to buck-me-up for what I saw, heard, viewed…

They helped me to go, stand tall, listen, fly home, then find sense of my world – especially when I learned the wrong rank had been placed on his tombstone by his grieving widow.  Oh?

Even court reporters – and I – were stunned by ‘that’.  Yes, I documented.  Yes, it was fixed to his correct rank: Captain.  Yes, at taxpayers expense.

When none of Kevin’s research was returned to the Hep C community – and when the community offered to buy “only computer address work” for his work, research, I placed all the data (learned that word from Kevin) on the floor, like he had done one day.

I began to move pieces of paper along the floor, like Kevin had done when he saw his military records had been ‘doctored’ from the copy he was mailed after diagnosis and the copy he was given years before.  Another. Fact.

When my grieving parents were hurt by other moments, I got up off that floor – like Kevin did.  And I went to work.

I left the court reporting field.  I focused, like Kevin did.  And I was helped by people who wanted their messages, facts to be public – yes, like Kevin was helped.

And each year I began to write updates on the day Kevin died – sharing more, more, and more – as more sentences by people who would not return his work – attempted to become accurate facts – when they were in fact lies.

I leaned into the wind.

I remembered the promises to Kevin that I would help “if you can.”

Due to the facts that were delivered to me, I made the decision that I never would have made without such c-r-a-p.

I focused on truth.  Yes.  Truth. I was able to document facts, truth – and my life shifted in directions I never saw possible prior to August 5, 2000.

During the quiet time, I experienced many incidents that spurred me to write this article.

I am honoring those moments. And now I have a special message to share.

Traditionally, my CART, communication access real-time translation (instant voice-to-text display on a computer) request assists deaf, hard-of-hearing, people learning English, etc.

But I received a unique request many moons ago.

They wanted CART and a verbatim disk immediately thereafter. Fine.

The consumer was not deaf or hearing challenged. Fine.

I was requested because “sometimes high energy field surges blow out electricity recording the event.”

Excuse me?

I needed more information.

The person scheduling the event was a medium, a clairvoyant.

The client wanted to speak to a dead relative. (Yes, like you, I paused a little there too.)

They requested CART captioning for an instant verbatim text record.

Could I write on battery to prevent electrical blips?

In court I wrote hearings, motions. Was the plaintiff really injured?

I wrote jury trials.

Was the defendant, alleged criminal, in fact, innocent?

I know they are innocent until proven guilty, but officers of the court (almost always) are entitled to information that the jury often may not receive.

We know information is almost always retained by prosecutors, police, judges – details that are not delivered.

I still remember the divorce law firm that nailed everything down – stapler, sofa cushions, books, etc.

I felt ‘safer’ in criminal court than the one and only divorce deposition I ever reported.  Nope.  I was scared that entire deposition as emotions – were – extreme.

I did not judge others when my skills were used in depositions, hearings, court, more… Was this different?

I thought about seven years of CART captioning deaf masses, PTA/school meetings, religious events, university Latin classes, the McGruff Dog (he had paw surgery, so he could sign to the deaf children), country dancing lessons, funerals, conventions, where I felt privileged to share CART captioning. They required instant verbatim text delivery.

I thought about friends who would scream if they knew.

I envisioned my mom smiling, praying; my Jesuit-schooled father sighing, glancing skyward.

With an open mind, lots of prayer, I accepted.

I entered terms in my job dictionary to include psychics, mediums, shamans, metaphysical, tarot, clairvoyants, mystics and yes, I entered the term: ghostbusters.

I realtimed with the screen turned down, charged batteries to avoid electrical problems.

The ‘reading’ began with prayer, moved quickly into personal information.

Pets, nicknames, childhood memories, favorite foods were shared before communication began.

I remember holding my breath – concerned sudden inhales could invade their privacy.

I ended with wonder (and some shock).

Everyone was so thankful I shared my CART captioning skills. I’d been part of something very personal.

I received other calls.

Each different; each adhered to a Code of Ethics. And, yes, I continued to pray and attend church.

As a result of that work, I received a CART captioning request for a telephonic medical intuitive.

Their appointment had been scheduled two years earlier. This was a medical doctor with a PhD. using psychic abilities to ‘read’ problems from the past and future for someone’s heath.

Again, I charged batteries, globaled, moved forward.

Later, I CARTed a homicide detective sharing a file report.

I am convinced that when someone asks for any verbatim record, a court reporter is the necessary professional.

I tease that as an experienced court reporter I can write anything spoken and/or mumbled.

CART captioners can bring comfort to people who are grieving. When CARTing funerals for who are hard-of-hearing and/or deaf children and adults, I experienced peace while sharing so others could participate.

We can assist with closure involving people close to the center.

I feel privileged to sit at the edge of the circle, to hear what I did.

Faith is personal.

Messages are private.

My brother died young and sadly, much too fast.

He is no longer here to share laughter, to guide me with his courage, wisdom, friendship, and wicked sense of humor with his ‘only’ sister.

Kevin will never send a funny or informative email I could keep or could choose to share with friend, court reporters, and mentors.

I draw comfort from my quiet moments, from those with insights, loving guidance.

We can instantly realtime anything… verbal, spiritual and, now I know, even spirits.

I’m grateful for spiritual moments, for hearing ‘Up and Out’ utilizing CART captioning with an open mind and an open heart.

My work is still private.

My life is forever changed due to my CART captioning skills, the death of my brother, and the possibilities I want to share with each of you.

Further information about Captain Kevin Drue Donnelly is included:  www.captainkevindonnelly.com

Named the Court Reporting Whisperer by students, Monette may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

05 Aug 2018

Spurt-Ability, Part III of III

Spurt-Ability, Part III of III
By Monette Benoit, All Rights Reserved.

Part I began: While coaching a novice court reporter, the professional said, “I don’t like to take tests. That’s why I went to court reporting school.”

I said softly, “Now that’s a thing of beauty.” He sincerely replied, “It’s true.” I truly replied, “You will read about this. Trust me.”

How does that happen?

Part II began: When I taught, I shared this spurt-focus with students. Many, many students took to it like a hummingbird to a red feeder. They liked it (my tutoring and coaching students like it, too). Really.

When I began to realtime and CART to a large screen, I had to focus on the spurts, the spurt-ability…

Part III: A spurt is a small marathon with yourself.

A spurt is similar to a sprinter on the track.

A spurt is similar to a pole vaulter. (more…)

28 Feb 2014

There’s A Lot Going On In The Circus, Part III of III

There’s A Lot Going On In The Circus, Part III of III
By Monette Benoit, All Rights Reserved

Part I: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments. …

Part III: Our circus may have colorful connections; yet we know that every word, and every new skill, every new goal, and every new item added on our to-do list will change the whole enchilada.

And this can be a good thing when we are the masters at the circus gate, and when we are the one who remembers to set aside time to reach our personal and professional enrichment.

When we have the tools to know how to successfully write each word, how to succinctly respond and react to each action which may have power over our journey, we are one step toward mastering our crossroads.

We can be the conductor in “that there” three-ring circus.

Oh so true, many of us have been inside the circus so long that the circus feels comfy and familiar.

Coaching, I frequently comment to students, reporters, and to court reporting instructors, “There’s a whole lot you got going on in that there circus.”

Each person responds with sincere, honest replies.

Every student, every reporter and every instructor, shares full and complete accountings to their circus. I’m talking sustained, detailed descriptions. Many, just listening to their own words, laugh saying, “Did I really just say that?”

When we step back and look around, many of us are amazed at what we are actually accomplishing while in the circus each and every day.

Thus I ask you to listen to your words containing “should, could, need, want” and to then listen to your circus.

I am not requesting a complicated flowchart with systematic details and annotated exhibits.

I am suggesting that you (me, too) may be permitting exterior people and exterior energy to divert you away from your true “expansions.”

Do you have a lot going on in your circus?

Ask yourself this question three times a day, and you will know the answer.

You will know where you are headed and where you want to be.

The circus then becomes a focused mindset enabling each of us to transform our world moment by moment.

“Monette’s Circus Survivor Manual” is a simple yet powerful tool when you are the chef to your whole enchilada – and you are not on autopilot.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Mar 2012

Conflicting Goals, Your Sandbox, And Circling, Part II of III

Conflicting Goals, Your Sandbox, And Circling,
Part II of III
By Monette Benoit, All Rights Reserved.
March 2011

Part I began: Listening to a court reporter I ‘heard’ a pattern.

The court reporter and CART provider, now gainfully employed, is seeking to advance goals. Great.

The court reporter has a full-time job. Great.

The court reporter and CART provider has full-time family responsibilities and a good commute. Fact.

Where did the ‘circling’ occur while I fulfilled this customized request to tutor and coach?

The circling, in my opinion, occurred with ‘conflicting goals’ (my term) during our tutoring and coaching schedule.

One goal would place the reporter in a specific ‘spot’ on a designated date.

Part II: I was not disrespectful when I laughed.

From my chair and window to the world it was a great comment from a professional with a tenacious personality who would do much to reach the sought goals. This is one determined individual. My laughter was true based upon the “bad marriage and trapped” comment.

Then, the court reporter also laughed. Long, hardy, loud laughter.

Sometimes we do need to throw the mud on the floor, yes?

Then we can clean it up and move on with a clear head (and timeline).

Once we agreed on the true conflicting goals, the court reporter and I then refocused with a finer attention to detail.

We ended our tutoring and coaching session with the experienced court reporter now stating this was “not feeling trapped in that bad marriage awaiting benefits each day.”

This focus on conflicting goals was a benefit.

Are you concerned that your job will end suddenly? (Many now are.)

Are you sleeping less because of your concerns? (Many now are.)

List your goals and note the distance between each, if any.

If you want to run a CART (Communication Access Realtime Translation) and broadcast captioning business and you are not near that target, you have work to do.

And that’s the good part.

We have multiple choices. We do. The court reporter and CART provider contacted me shortly after we mapped our new direction.

Part I of III is posted March 4, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

17 Mar 2011

De-Can’t The I Can’t, Part III of III

De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010

Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.

The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.

When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”

This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”

Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.

As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.

What does this have to do with our work, our path? …

PART II began: I did not know the man, though I knew the national corporation.

Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”

I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”

I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …

PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.

I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.

My opinion is the focus in the phrase is similar to a focus with red cars (as an example).

When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.

Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.

When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.

I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.

Was this successful? Yes.

Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.

One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.

Words have power. Words define who we are at the moment.

Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.

We are really, really good word people with sophisticated (finely-trained) disciplines.

“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.

We have limitless choices with ‘huge’ potential.

Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.

And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.

Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

—–Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

15 Dec 2010