Titanium Technology and Glaucoma Effects, Part I of III

Titanium Technology and Glaucoma Effects
By Monette Benoit, All Rights Reserved.
July 11, 2013

Part I of III

The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss.

Yet these moments are far more frequent than years ago – especially during the past two years deep in the medical trenches as I viewed my father’s care prior to his death.

Perhaps it is my antenna as I view Mom’s challenges to “avoid death’s door” (a termed given to Mom) wherein I see many people now working with hearing loss.

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied.

Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I simply bow my head. On many occasions I have been so happy Mom is alive that I avoid the “daughter sigh.”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

The next day the nurse met me. “I’ve been waiting for you.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

“Our children have decreased hearing and so will their children. One son is 12. He has huge decreased hearing. I worry about our children.”

He paused before continuing.

“Since their hearing loss is more severe, their treatments come first. I’ve studied genetics about this. The fear of losing eyesight and hearing is devastating to my wife and to our children. That’s why we’re not going to have any more children. And my work …” his voice trailed off.

He beamed, “But I know exactly what I want. It’s state-of-the-art.”

Part I is posted July 11, 2013, www.monettebenoit.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Exactly Why Am I Doing This Now? Part I of III

Exactly Why Am I Doing This Now? Part I of III
By Monette Benoit, All Rights Reserved.
May 1, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

This individual and I have worked together in the past. She emailed with a question requesting numerous sessions.

Again, I found it interesting that the tenacity and goals that were set by this person while enrolled in court reporting school (her words) “who would never make it out of school fast enough” were now similar to today’s scheduled session.

“I’m not going to spend another dime to improve my skills when I have paid so much to get where I am.” (I remained silent.)

“I know people can do what I am trying to do now. If they can do it, why can’t I? I want – No, I need to earn more money. I didn’t go to court reporting school to be at the bottom of a seniority list with working court reporters after this period of time, did I?” (I remained silent.)

The sentence I truly enjoyed (professionally and personally here), “I’ll just get there and take it from there when I do get there, okay?”

I listened to this gainfully employed court reporter.

“The support on my software is about to expire. I have to pay for that, too. And the support on my new writer is about to expire. More money there! All that adds up to a lot of money and it is due very, very soon!”

The reporter summed it up, “I just am wondering exactly why I am doing this now …”

And there we had it. The dancing zebra in the room was bowing and exiting.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Wheels Slowing Spinning? What’s Your Motivation? Part III of III

Wheels Slowing Spinning? What’s Your Motivation?
Part III of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I began: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.) Many of us have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers? Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

Part II began: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is? Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words for you, great.

If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk. Now may be the time to move away from some of the daily drama that we “know” fills our busy world.

When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible. Often, we will do our darnest to avoid sitting in that darn traffic.

We avoid sitting with the wheels slowly spinning.

Are your wheels slowly spinning? What is your motivation?

Part III: What would motivate you to act on your motivation once you define specifics?

Is money again at the top of the list? When was the last time you left a job, onsite or remote, as a court reporter, captioner, CART provider, or student and felt that you had pitched your best? When did you last know you accomplished what you had planned and had worked toward?

Perhaps you want to raise your expectations for your world and to believe that you do have the coping skills to live the life you planned.

When I listen to individuals sharing their dreams, their hopes, their expectations, their fears, and yes, their successes, I am honored at what is shared straight-up, no excuses given. Court reporters tell it like it is. Really straight-up.

As we prep to roll into the holidays many of us will spend time helping others. We will schedule our time around other people’s schedules, personally and professionally, adding to the expectations of others with our hearts, our ears, our hands, and our time.

I want to suggest that you remember you are an investment that will multiple into grand, new paths when you are truly making the best choices for you.

What is your motivation to get up each day? For what are you grateful each evening and within your quiet moments?

My wish is that your goals, your dreams, will begin to whisper to you.

I wish that your whispers will become dreams, then goals.

Your goals will become committed statements.

Your statements will become reality.

You are what motivates me as I finish this article late in the evening on another extended deadline.

So many reporters and students have crossed my path as a result of my years of court reporting, publishing books and CDs, learning how to provide and then sharing CART, captioning, teaching, tutoring, coaching, public speaking, and sixteen years writing this JCR (Journal of Court Reporting) “Beyond The Comfort Zone” column.

Tonight I am working with eyeglasses that are broken (yes, we just move forward, don’t we?). I am helping my mother continue to deal with serious health issues as she grieves the death of her husband (my dad) of fifty-eight years. Then I read an email or receive a message wherein you share. The spark(s), and sparkle, in many of you is what motivates me, and I thank you.

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

You All Start In CART Now, Right? Part I of III

You All Start In CART Now, Right? Part I of III
By Monette Benoit, All Rights Reserved

Part I: An invitation to join friends (each working in college student services) for lunch with their colleagues began with introductions. I selected the restaurant, away from busy “spots” as many were new to this city.

While chewing my sandwich, a college disability coordinator, asked, “Monette, you’re a court reporter, right?” I nodded.

“Monette, you’ve provided CART (Communication Access Realtime Translation) a long time, right?”
I nodded, still chewing my food.

The third question was the stun-err-roo when a woman seated at our crowded table asked, “Monette, (long pause) all court reporters start in CART, right?”

I blinked hard and looked to my friends. They gave me a blank look, and I sensed this topic had already been discussed prior to this gathering.

I did not nod. I sipped my tea, tipped my head. Thinking. Thinking.

The professional then said, “All court reporters start in CART now, right? That’s where they get their training, so they can then go into court and get other good work, right? It’s a simple question.”

Oh, Lord! My simple lunch was now halted as each person awaited my reply.

I worked to not appear stunned.

I replied with a question – asking if each person is familiar with CART.

I was thinking how to answer a simple question that did not appear to be simple to the individuals waiting for my words.

And I felt they knew it was not a simple question, too, due to the manner it was asked, and the complete silence at the table.

“We want to know if this is where all court reporters now begin their work? It’s the place to start now, right?”

Again, I looked to my friends.

Not one person offered any words to assist me. Nope. I was clearly on my own.

Slowly, I shared, “Our realtime skills now afford court reporters, CART providers, and captioners multiple opportunities. Many professionals work in multiple venues. We are trained with specific skills, earn certifications, attend conventions …” No one was eating now.

Part I of III is posted September 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 17, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

How To Write Ineffectively, Part III of III

How To Write Ineffectively, Part III of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate. …

Part II: Is the problem not having the word translate correctly? That is fixable.

Is the problem being in over one’s head with a job that is too technical?

Knowing when to ask for backup and seeking help is essential here, too.

Have you ever written a test or a job where you thought the speaker(s) would never stop talking?

Have you endured and stayed in the chair while the words were “way” fast, too difficult?

Yet, when the event finished, the earth did not swallow you (I have prayed for this, CARTing to large screens).

Part III: Writing every day and not progressing? What is tranning correctly, and what is an error is, again, going to be very different for a student and reporter taking a 5-minute test and a court reporter, CART provider, or captioner, providing the verbatim, accurate record.

Do you know your software? Are you trailing when you make the error? Are you dropping multiple words? Do you know your theory? Can you fingerspell the word? (I cannot tell you how many individuals tell me they have never been able to do this and will never be able to accomplish fingerspelling.) Learn to fingerspell words, know what is in your dictionary, fingerspell the dang word and get on to the next word. Really.

Do you have test anxiety? Anxiety contributes to errors.

Where did you excel on a test or on the job? What enabled you to feel good, to sit taller, to know you were doing a great job? Focus on that, too.

Good writing – excellent writing is vital.

Analyze what is working for you and what needs improvement.

The “evidence” is right there in front of you. Truly.

Are you taking vitamins, exercising, sleeping more than five hours a night?

(I am making a point with five hours a night unless you are one of the special people like Betty White, 90 years old, who only needs four hours. Standard? Not for many of us, right?)

If you are writing ineffectively I want to ask what appears to drain you?

Are you enjoying your schooling and career adventure? (It is a path with great learning curves, my opinion.)

Are you satisfied at work?

Do you feel that you are working far too many hours? That may contribute, too.

Many reporters tell me that they are “now expected” to do more and now receive less income.

Many individuals, during coaching, tell me that they “resent” this.

If you feel overwhelmed, while working privately with you, I would ask if you have any area in your life where you feel true joy.

When students were truly overwhelmed, I encouraged students to come to the SAMM Center, San Antonio Metropolitan Ministries, a homeless shelter in San Antonio, and work the chow line with me. Really.

What charges you and inspires you? This is unique for each of us.

If you are focusing on how to avoid writing ineffectively, I would recommend that you enroll in a seminar, a webinar, request private tutoring/coaching.

Attend a convention to find the spirit and enthusiasm that brought you into this wonderful profession in the first place.

Conventions and online gatherings share enthusiasm and expertise from gifted professionals.

I always learn from each event “and” the person who asks the question that may appear simple to others. These events are wonderful for recharging you.

Will you ever write a perfect test, a perfect take, a perfect job, a perfect class and perfect show? Perhaps, my friend.

This is always our goal, yes?

Find the resistance, take charge, and confidently move forward while writing effectively.

Opportunities are waiting for you. Waiting for you.

Part I of III is posted May 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

“I Love You,” He Squealed, Part III of III

“I Love You,” He Squealed, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: He squealed, “I love you!” at the top of his lungs, multiple times, before he was physically removed, gently and lovingly.

How did that happen? The morning began quietly. …

For three months I had been looking for a robe for my hospitalized father and thought perhaps this national store might have one.

Men’s robes are hard to find – outside of Christmas, I am learning. Within the store that did not have men’s robe I saw huge signs. I selected three items, and with two coupons, I went to the intimates counter. (Lines are always shorter.) …

The youngster said, loudly, “Papa chair!” The couple near the child gasped. …

Part II: Then he blew a loud, large raspberry on my arm. That’s when the couple accompanying the child stepped in. They were mortified. Me? Not at all.

The man said, “I’m so sorry! We’re taking him out to be around people. His parents are getting a divorce – six long months! – both are deaf.

“They can’t find interpreters to help them in court. The case continues to be delayed. We’re helping our daughter. She’s deaf.”

Part III: Many professionals now wonder if the lack of words by the young child is due to marital conflicts (“awful things” they said) and “that divorce that is dragging on and on and on.”

“We are taking him with us now to help him to learn to speak.”

I listened, softly sharing what I felt was appropriate.

The grandmother commented that she was impressed I knew sign. She said, “I never learned.”

I did not blink; I did not judge.

She continued, “I never learned because sign interpreters in my daughter’s schools were always changing. Each did a different sign language. There are many.”

I replied, “Yes, 22, as I understand.”

She continued, “Each day my daughter’s signs changed, and I couldn’t keep up … working and raising my children.”

She looked away. She looked so sad.

The grandfather had stepped away, down the aisle. I signed to the youngster; he didn’t sign back.

His grandmother, “I’m so sorry for what he’s done to you. We are going to correct that.”

Again, I repeated that I was fine.

I touched her arm and looked to the young boy.

Then I signed the ASL “I love you” sign.

The child gasped, opened his mouth wide and squealed, “I LOVE YOU!! I love you! I love you!!”

His grandfather scooped him up in his arms while the child loudly repeated his words. He waved the sign overhead with his right hand.

Then I signed the private, family ASL “I love you” sign.

He promptly wiggled out of his grandfather’s arms, solemnly stood on the floor facing me, feet apart, and with sincere emotion, signed a sentence to me and ended the sentence with the formal “I love you” and a salute.

His grandmother now had a pen.

Would I write down the name of the sign interpreting company and details that would help her? “Yes, ma’am.”

I asked if they were members of CODA, Children of Deaf Adults with a national association, state and local chapters?

No, they had never heard of that group.

I maintained my court reporter posture, no facial emotion.

I wrote the name of groups, words, information, and phone numbers that I knew would benefit this family.

When I finished, the grandmother hugged me.

The child was still holding the formal “I love you” sign.
The grandfather was mouthing “thank you” over and over.

Again, he scooped up his grandson and began to walk away.

I could hear the child with his loud, louder and then still louder, “I love you!” as they left the department and entire area of the store.

When I slowly looked back to the register, customers and staff were frozen in posture.

The cashier said, “I knew a deaf person once.”

I did not roll my eyes or exhale.

I listened to the young voice shrieking “I love you!” which could be heard throughout the entire store as he was carried to the front doors.

And I wondered, “What do others think is happening right now?”

My path may never cross this young child or grandparents again.

When I least expect it my path is changed.

The messenger that day was a 4-year old who squealed with delight and grandparents who hugged me for helping their family.

Returning to my office, I placed calls to referrals, adding details, if the grandparents phoned. Each promised to do all they could to help.

I never learned the youngster’s name, yet I will always remember his bright spirit and his signed words.

I wish only the best for the young child who kissed my arm twice, then blew a raspberry. That day, in Intimates, he truly touched my heart, and I left without the robe for my father.

Telling Dad about the event later as a patient in Warm Springs Hospital, Dad smiled a sweet smile and giggled.

Robeless, Dad was ‘working’ to walk again.

He continued to repeat, his mantra, “I still have things I want to do. Busy. Busy. Busy. That’s me!”

And I walked, ever so slowly with Dad, nurses on his left and right, as he pushed himself with each step, holding machines, wires, IVs.

He did not want anyone’s help. “No! “I can do this by myself!” Each time, the nurses would raise their eyebrows and look to me. Each time, I would smile and say, “That’s ‘my’ dad …”

After a walk, we both rested.

Dad smiled a sweet smile as I described details that I am unable to share here.

That day, Dad, the teacher, social worker, guidance counselor, husband and father, agreed with me that the messenger was a 4-year old child learning to speak who clearly has buckets of love he wants to share. Buckets of pure love and grandparents who wish a better world for their family. Amen. May it be so for all of us.

Monette Benoit may be reached for tutoring and coaching: Monette@ARTCS.com and Monette@CRRbooks.com

Part I of III is posted October 5, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam?

Monette wants to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?

Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college.

She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors.

She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home, remote, students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

Conflicting Goals, Your Sandbox, And Circling, Part II of III

Conflicting Goals, Your Sandbox, And Circling,
Part II of III
By Monette Benoit, All Rights Reserved.
March 2011

Part I began: Listening to a court reporter I ‘heard’ a pattern.

The court reporter and CART provider, now gainfully employed, is seeking to advance goals. Great.

The court reporter has a full-time job. Great.

The court reporter and CART provider has full-time family responsibilities and a good commute. Fact.

Where did the ‘circling’ occur while I fulfilled this customized request to tutor and coach?

The circling, in my opinion, occurred with ‘conflicting goals’ (my term) during our tutoring and coaching schedule.

One goal would place the reporter in a specific ‘spot’ on a designated date.

Part II: I was not disrespectful when I laughed.

From my chair and window to the world it was a great comment from a professional with a tenacious personality who would do much to reach the sought goals. This is one determined individual. My laughter was true based upon the “bad marriage and trapped” comment.

Then, the court reporter also laughed. Long, hardy, loud laughter.

Sometimes we do need to throw the mud on the floor, yes?

Then we can clean it up and move on with a clear head (and timeline).

Once we agreed on the true conflicting goals, the court reporter and I then refocused with a finer attention to detail.

We ended our tutoring and coaching session with the experienced court reporter now stating this was “not feeling trapped in that bad marriage awaiting benefits each day.”

This focus on conflicting goals was a benefit.

Are you concerned that your job will end suddenly? (Many now are.)

Are you sleeping less because of your concerns? (Many now are.)

List your goals and note the distance between each, if any.

If you want to run a CART (Communication Access Realtime Translation) and broadcast captioning business and you are not near that target, you have work to do.

And that’s the good part.

We have multiple choices. We do. The court reporter and CART provider contacted me shortly after we mapped our new direction.

Part I of III is posted March 4, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

De-Can’t The I Can’t, Part III of III

De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010

Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.

The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.

When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”

This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”

Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.

As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.

What does this have to do with our work, our path? …

PART II began: I did not know the man, though I knew the national corporation.

Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”

I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”

I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …

PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.

I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.

My opinion is the focus in the phrase is similar to a focus with red cars (as an example).

When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.

Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.

When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.

I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.

Was this successful? Yes.

Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.

One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.

Words have power. Words define who we are at the moment.

Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.

We are really, really good word people with sophisticated (finely-trained) disciplines.

“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.

We have limitless choices with ‘huge’ potential.

Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.

And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.

Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Shelley Arthur: Consummate Professional And Important Friend, Part III of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

In 2000, Shelley Arthur opened Visual Voice Captions.

Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.

She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.

As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.

She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.

Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.

Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.

Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”

I want to share the Shelly Arthur I knew.

Part III

When someone contacted me with questions, now and then, I’d e-mail Shelley.

Shelley always replied. Just ask Michelle Coffey in Ireland. Michelle and Shelley (and many others) became friends as Shelley encouraged each with her wisdom and humor.

Shelley was a detail person. She always inquired about my world and knew the names of family members.

When I had animal (and human) questions, she was a go-to person always responding with info and funny comments.

December 5th, 2009, I felt a shift. Truly. I checked my appointment calendar.

I phoned my office. I felt that I was missing something important. I asked a few people to note this “missing something important” – so I could cover my tracks.

Then I rechecked my professional and personal schedule.

When I learned Shelley Arthur died December 5th, I gasped.

At the precise moment I learned about Shelley’s passing, my dog (whom Shelley knew) ran into the room playfully nudging my leg.

This animal had never playfully placed her nose into my thigh while I was near my computer. Never.

I put my head down to digest the news, and my dog continued to playfully nudge my leg – and has not nudged me since.

I reached out to Shelley’s mother, Maureen Connelly Arthur.

Maureen wrote that they dedicated a bench in Shelley’s honor within Spirit Park on Tsolum River.

You are invited to “pause in nature with Shelley.” Donations in Shelley Darlene Arthur’s memory may be made to www.pfne.org, the National Great Pyrenees Rescue.

Maureen, Shelley’s mother, wrote that she was sending me a “small” gift.

When I opened the package, I gasped.

Maureen had chosen a necklace I often observed on Shelley.

When I first saw the necklace on Shelley I softly shared, “I have the same necklace. Before my brother Kevin died, he designed the necklace from a drawing I drew showing ‘how it should look’. The necklace broke after Kevin’s death, August 5, 2000, and it’s now in an envelope. There it remains.”

I remember Shelley giving me a hug. We smiled; no words necessary. Then we went back to work.

Each time I saw the necklace I would smile. Shelley understood.

When I opened the gift from Maureen, and saw the necklace Shelley and I had often commented upon, I had a sudden chill.

There is no way Maureen could have known how special (and unusual) that necklace was to me.

I now have Shelley’s necklace, gifted from her mother Maureen Connelly Arthur, hanging in my office.

And I wrote Maureen thanking her for confirming the unique friendship, the spiritual contract, I had with Shelley.

I now know I did miss something important December 5th, 2009 – Shelley Arthur. I am grateful for all she shared and need to say, “I really miss you, Shelley!”

Shelley’s mother may be reached: Maureen1208@telus.net

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching

http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

Shelley Arthur: Consummate Professional And Important Friend, Part II of III

“Shelley Arthur: Consummate Professional And Important Friend,” Part II of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”

She shared her knowledge and talents with people all over the world.

Shelley Arthur had been my friend almost 14 years. We worked and played together; my life is better because of Shelley.

In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.

Our CART paths continued to cross and a friendship developed.

She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.

In 2000, Shelley Arthur opened Visual Voice Captions.

Part II

I want to share the Shelly Arthur I knew. As our friendship grew, we learned I was speaking at a convention she was attending. We had never met in person; nor had I seen a picture.

Yet I could recognize her voice from webcasting, remote CART and projects Shelley and I worked on for my company, All American RealTime/Captioning Services, Inc., www.artcs.com

A group was arriving to greet me at the airport. Unknown to me, Shelley rented a car, arriving early. She was good to go in jeans, petite sneakers and information she wanted to share now! Together, we met the court reporting group and had a marvelous evening.

Shelley lived with Kayla, her Pyrenees boo bear, sharing her home with Ms. Tiggy, a cat. (Shelley wrote about “Sam, the goat, who lives outdoors, staring inside.”)

She was proud to be an Air Force brat and described long transcontinental flights as a child with her sister visiting parents.

Shelley signed e-mails, “Hugs From Shelley & The Critters,” and shared events as Kayla aged to 14 years.

When Kayla deafened, Shelley communicated via sign language.

When I e-mailed, Shelley in Vancouver, she quickly responded.

Often they were snowed in, and she wrote, “but I need to walk Kayla.”

From Texas I would write, “How do you walk a large white dog when you are snowed in?”

Shelley, “First I dug out of the house. Then we walked the riverbank; Kayla saw a bird, enjoyed playing on the drifts. We’re defrosting now. It’s beautiful!”

I flew Shelley into multiple cities to work during NCRA, National Court Reporters Association, conventions within my Court Reporter Reference Books & CDs, www.CRRbooks.com, exhibit booth.

She also helped me when I conducted multiple U.S.A. and Canadian seminars.

I always knew she had my back. Always.

The morning of our first show, Shelley appeared in the exact outfit (matching top, long skirt).

Checking tags on the outfit (yes, same), I saw Shelley’s watch on her right arm – the exact antique silver bracelet watch (with two stones) I was wearing on my left arm.

People questioned if I thought this was odd. I laughed, “Not at all. We’re good.”

Shelley had a great laugh. I have memories of her chatting and laughing with court reporters, teachers, vendors, and court reporting students – bringing someone to meet me – waiting for the moment to step in and say, “Monette, you need to …”

She had such a special gift helping others.

Shelley Arthur knew Reiki healing and after 15-hour days, we would sit quietly, feet up. One evening I gifted her with a hotel full-body massage.

Later Shelley stopped by to thank me. Oh, I had never seen such a smile.

“And the male masseuse was good looking, too,” she beamed.

We would stay post-events two days to wrap-up work and unwind.

As I prepared to fly home, Shelley prepped for two days of travel to return to her Vancouver island home.

She showed me itineraries, which included (my words) big plane, small plane, tiny plane, hotel, car ride, ferry ride, ride from ferry, pick up animals, then ride home. I marveled how she thrived.

Part III is posted May 20, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached: Monette@ARTCS.com

Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, www.monettebenoit.com

Shelley Arthur: Consummate Professional And Important Friend, Part I of III

“Shelley Arthur: Consummate Professional And Important Friend,” Part I of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”

She shared her knowledge and talents with people all over the world.

Shelley Arthur had been my friend almost 14 years.

We worked and played together; my life is better because of Shelley.

In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.

Our CART paths continued to cross and a friendship developed. She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.

In 2000, Shelley Arthur opened Visual Voice Captions.

Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.

She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.

As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.

She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.

Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.

Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.

Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”

Part II of III is posted May 10, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached: Monette@ARTCS.com

Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, www.monettebenoit.com

Yes, Real-Time Rules, Part I

Yes, Real-Time Rules, Part I

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Each day, as a court reporter, CART provider, instructor, consultant, tutor and coach, I serve people within this great court reporting profession. A typical morning begins as I return phone calls and balance times zones from east to west. Official reporters, students, broadcast captioners, as well as those who want to be a CART provider, request coaching and tutoring. Each one is very specific about what each is seeking.

I have permission from each professional and student to share what I consistently hear when new conversations begin.

“When will I know I’m ready to [fill in blank]?”

“What should I focus on first?”

“I want to realtime someday, but I know I’m not ready now.”

“What if my job is eliminated; they go to voice, tape or electronic recording?”

“How do I keep my job where I’ve worked days, nights, and weekends?”

“How do I pass a speed test when no one in my class is passing tests?”

People get right down to it these days. In my opinion, verbal-steno is a positive trait. When I reply, I will share either, “This is my opinion” or “This is a fact.”

Had I ever listened to “words” individuals shared when I enrolled in a NCRA-approved court reporting program or if I had listened to what others said when I entered the profession or if I had taken to heart what peers have shared, I would be on a (very) different path.

One professional sent an (unsolicited) opinion, which had a powerful impact on my world until I isolated and identified the motivation. I framed that letter when I shifted my awareness to always remember my lesson. Words are powerful, whether they are spoken or written.

My opinion is that passion is essential when sticking to our dreams or our goals. Yes, easier said than done, I know, will be read by a few. Yet I know when passion for a goal is huge, one can deliberately shift fears; this is my opinion.

Thus far, every person has laughed and agreed when I say, “Realtime Rules.” Realtime, with instant accurate translations rates, is what distinguishes us from other professions.

All agree, “Not realtiming? Good luck with that.”

In days of old, court reporters worked in courtrooms, parliament or other officially recorded proceedings, or freelance settings. The career options were pretty simple (my opinion) and respected by those requesting our skills.

Now with changing technology we may arrive, – onsite or remote – at a particular event or job, which had a result different from what was requested. Some of us have experience and hear the words, “Just send us your rates. …”

Yet when individuals need, instant and accurate translation, they contact court reporters. And our profession is experiencing a shortage of professionals with these talents; this is a fact.

Pioneers and leaders paved roadways for people, companies and institutions to expect great results from our work. We are providing and proudly sharing that realtime with a trained reporter will not be summarized or include edited transcripts. When there are realtime requests, court reporters quickly step up to the plate and provide verbatim products.

We know that the college students of yesteryear have changed. Law students, who are now highly competent in text messaging and instant messaging, IMs, excel in sending very fast, brief messages using two thumbs. New lawyers – a new breed (my opinion) – expect instant translation since they are skilled using ‘fast’ technology.

See Part II next week.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

One morning in June, I got an early start. The store was near empty. I had me a 2007 Christmas gift certificate. My mission: new dish towels. I went to the kitchen area. This was easier than I thought.

Avoiding clearance racks, I saw the perfect T-shirt on a shelf. I debated must I? Ahead of schedule I stepped to my left just to look. I spotted a woman who had her head down and was folding a mountain of clothes scattered over a metal table. And I’m talking marine-inspection folding.

The woman looked up; I smiled politely. She nodded and continued folding. I paused long and deliberately before I decided to see if she was the person I thought she might be.

With one motion I made a gesture potentially only Deaf recognize. (It works very well, folks, Big D.) She tilted her head and smiled. Then her eyes sparkled. She did a small dance, head down, hands high in the air, before launching herself over that table to me.

I have not seen Stephie in ten years. Stephie is deaf, lives within the Big D-Deaf world.

I shook out my hands, signing, “Need put down purse. Signing rusty.” Placing my purse, towels on the table, planting my feet on the floor, standing tall, shoulders back, I began to (silently) talk with Stephie.

When I paused to sign or fingerspell, she signed with me, waiting while I struggled or correcting me (so very nice) as needed. This woman, who does not speak, began to laugh. Signing, she began to voice (words) and have sudden outbursts of sounds (words).

As I turned, I spotted employees watching. Customers approached, smiled at me (but not us), and then turned away. I asked Stephie if she might get in trouble for speaking to me. She laughed, “Nope.”

I asked if anyone in the store spoke or signed to her. “No,” she replied.

I asked how she communicates with her co-workers. Only her manager does – and only as needed. Then he ‘writes’ details on a small pad. I asked how she communicates with customers.

Stephie said that she tries to help, but “customers turn away, not responding.”

I winced. But Stephie beamed, stroking my face and hand, “I found you!”

In my rush that morning, I did not put on my wedding ring. She knows my husband from the years he was my “roadie” (his term) every Sunday when I CARTed to St. Frances Di Paola’s large screen for the Deaf mass. Stephie reached for my ringless hand, holding my ringless finger.

She shrugged and with hands in the air, she voiced loudly, “Sorry. It happens.”

I doubled over with laughter. Stephie then voiced, “Oops.”

This Deaf community is tight. When a hearing person is embraced into the Deaf world, it is an honor. In 1993, an elder within the Deaf community, gifted me with a sign name and named me “Our Token Hearing Girl” sharing my CART skills, learning from their culture. Oh, we have funny moments and memories.

Our conversation lasted 20 minutes. Now I was late. We exchanged information.

I signed, “Late. Must go.” She understood. Good-bye lasted 10 minutes with hugs, she touching my arm, my hand.

One employee who watched Stephie and I pointed to her register. I’m still holding only dish towels. Easy, right?

Anna looks like Priscilla Presley, early 1960s. She takes my towels and said, “She spoke to you.”

I blinked and looked at her hair and eye makeup.

Anna, “She spoke to you.”

I smiled, “We’re old friends.”

Anna paused, then leaned on her register, “She spoke to you. I heard her. She said words ‘to’ you.”

I smiled, “Stephie’s deaf. She communicates with sign language. How much do I owe?”

Anna, “She never speaks; she spoke to you. I don’t understand her. I’d like to …”

I almost put my forehead on that register counter. I’m thinking, “Please, God, don’t let this be a mini-deaf sensitivity seminar. I need to head to my office. I have court reporters and court reporting students confirmed for tutoring this morning and afternoon. Peter Rabbit here must run.”

Anna whispered, “You spoke to her. She understood you. She ‘heard’ you. How does that happen?”

I exhaled slowly without sighing. I looked to the people behind me and asked, “Anyone in a hurry?”

Each person (a first) shook their head.

Customers replied, “I have all the time in the world.”

“I’ve always wanted to learn about sign language — those deaf mutes.”

When I looked up — as I knew would be — Stephie watched, head down. She understood. I made eye contact with Stephie and smiled.

I slowly began my mini-seminar. “Stephie is an intelligent woman to work in a place where no one speaks her language – or will try.”

Anna asked, “But why do her words come up in wrong places?”

Me, “Well, Anna, her language ASL, American Sign Language, is a conceptual language created by hearing people long ago in France.”

Anna, “Why can’t she read lips? She stays to herself. She seems nice.”

I asked, “Has anyone here ever sat with her in the break room?” Anna shook her head. “Stephie wants to communicate,” I said.


Anna earnestly, “But sometimes her words don’t sound like English, yet you understood what she was saying. I watched. You two had a real conversation. Some words are louder than they should be. Can’t she just learn English?”

I winced. Calmly, I took a deep breath, shared tips about Big D, Deaf, sign language. “Stephie does know English. Her first language is ASL.”

Placing my towels in a store bag, I asked for the total. Customers leaned forward to listen when Anna whispered, “I wish I was brave enough to do what you did with her.”

Slowly counting to myself, I softly replied, “Start with one word. When you see her on break, coming into work or leaving, start with one word.”

I showed Anna several signs (and a few funny slang signs) to encourage and motivate her. I added, “And it’s fun.”

Anna finally totaled those dang towels and said, “Thank you for helping deaf people and for taking time to help us – who wish we could understand them.”

Me, “But you can.”

Anna, “No, no, I wish I could, but I can’t. Thank you for helping me and for helping us to understand.”

With one quick, shy motion, Anna raced around the counter and hugged me. Then she sprinted back to her register. Customers then thanked me “for helping those people.” I avoided sighing.


I closed the seminar, “Deaf have a wonderful culture with a beautiful language. We must learn from each other.”

I slowly looked down the aisle; I knew she was watching. Stephie nodded. She understood. I signed good-bye to Anna. Overhand I signed (the personal) “I love you” to Stephie. I took my towels and departed with my head down. I wondered what I could have or should have said to her coworkers to have had a more positive result.

Then a large UPS truck flew past me. Stopping on a dime, the driver leaned out the doorless truck and waved overhand. I blinked. Last year, he was stung by a bee at his previous delivery. He’s allergic to bees. After I signed for my delivery I treated his neck ‘timing’ to see if his bee reaction would need hospitalization.

While watching this UPS shorts-wearing dude with dark eyeglasses, energetically waving overhand to me, I thought about Anna and how wonderful it was to have found Stephie. I thanked God for life’s grand memory-moments.

Then like the little Peter Rabbit, this bunny went back to her world – thankful for Stephie’s friendship and her laughter that morning.

I phoned the sign interpreter Stephie requested, sharing Stephie’s message.


My friend howled with laughter, “Dish towels with a 2007 Christmas certificate? Oh, Monette, you need to shop for better things. What ya doing tomorrow? Let’s meet there, see Stephie. Let’s go have us some real fun over there.”

Perhaps we did; perhaps we did. Stephie and I wish Happy Holidays to each of you and your families.

Deaf Smith, The Texas Spy, History, Alamo, Captioning, CART, and Laney Fox

Deaf Smith, The Texas Spy, History, Alamo, Captioning, CART, and Laney Fox
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

I first learned about Deaf Smith in 1993 when I entered Deaf culture as a realtime court reporter, CARTing, captioning to large screens for the deaf and hard-of-hearing communities.

I was stunned I did not know about this daring, bold hero of the Alamo. My Deaf friends simply shrugged, “It’s because you’re hearing.” As an educator, CART Captioner, and private tutor with strong roots within Texas, I immediately phoned my mother when I could to ask, “How did I miss that?”

Many people in Texas trace their family lines back to the Texas Revolution.

The Alamo (which means “cottonwood” in Spanish) was surrounded by General Santa Anna with 3,000 troops. Colonial Travis sent an appeal to help 188 patriots inside the fortress. Thirty-two men and boys from Gonzales, Texas, marched 90 miles, crossing Mexican Army lines to enter the besieged Alamo.

I am a descendant of a “Gonzales Fighter.”

Dolphin Ward Floyd left a nine-month pregnant wife and four-year old son – knowing he would not come back.

He was murdered within the Alamo on March 6, 1836, on his thirty-second birthday. Floyd County is named after his sacrifice; his widow received a land grant. My longhorn-ranching Gonzales, cousins Rufus and Raquet Floyd, shared facts, stories and lore that have passed from generations, as did my mother.

Yet I never knew about Deaf Smith until 1993.

As a court reporter, while providing CART (communication access realtime translation) at a Deaf banquet at the Lone Star Brewery, downtown San Antonio, with the sun setting, wind blowing, children playing cowboys and Indians (in full costume) around my one-legged large screen and my husband kneeling to hold that screen with two hands – there – I learned about a fearless Deaf soldier who crossed enemy lines to read lips changing history as we know it.

Erastus Smith was born in New York on April 19, 1787.

Born hearing, Smith became deaf as a child; later he was called Deaf Smith. In 1821, Deaf Smith moved near San Antonio. He married Mexican widow Guadalupe Ruiz Duran in 1822; they had four daughters.

Smith first joined Stephen F. Austin’s Texas Republican Army in Gonzales after a Mexican soldier denied Smith permission to visit his wife and family near the start of the Texas Revolution.

Smith used his deafness to gather intelligence as a courier and military spy. In October 1835, Smith was wounded in battle. General Sam Houston soon promoted Smith to captain.

The Texas army retreated with Santa Anna in pursuit after the 11-day Alamo battle. All the bodies at the Alamo were burned by Santa Anna’s 1,300 man-army. Three weeks later in Goliad, Santa Anna ordered the massacre of 300 prisoners from the Battle of Coleto Creek.

San Jacinto’s battle was forty-six days after the Alamo. (My dad took my mother to the San Jacinto battlefield on their first date. I still tease my mother, “And you went on a second date?”)

Deaf Smith, soldier, scout, guide, was instrumental in the defeat of Santa Anna and the Mexican Army when Deaf Smith informed General Houston about Vince’s Bridge – the path of retreat or support for both sides near San Jacinto. Smith was ordered to destroy Vince’s Bridge. The Mexican army, unable to retreat, was trapped after Vince’s Bridge burned. Houston led 800 volunteers against Santa Anna’s 1300-man Mexican Army.

Shouting “Remember The Alamo! Remember Goliad!” Texans killed 630 Mexican soldiers, captured Santa Anna and ended the war. Texas lost eight volunteers and was liberated from Mexico at San Jacinto, April 21, 1836. Texas won independence from Mexico to become an independent republic, October 22, 1836.

After the war, Deaf Smith remained active and led a company of Texas Rangers.

Mrs. Deaf Smith was profiled in my NCRA, National Court Reporters Association, JCR ‘Beyond The Comfort Zone’ column when Laney Fox-Smith wrote about her performance in the Ms. Deaf Texas pageant. Laney shares how she researched the role.

Laney Fox-Smith:

When I started thinking what to do for my talent for the 2001 Ms. Deaf Texas, I wasn’t sure what to do. I couldn’t sing or dance! I wanted something special that was originally from Texas. I researched Deaf Culture to see if there was anything related to Texas. Then I came across Erastus “Deaf” Smith, a Deaf hero from Texas. While researching history for Erastus ‘Deaf’ Smith, I learned that a county in Texas is named after Deaf Smith.

As I studied history, I learned about Deaf Smith’s family. He married a Mexican widow, and they had four children. That was when I decided to dress as his wife with traditional Mexican clothing. I went downtown to San Antonio’s El Mercado and bought a green Mexican skirt and white top. My hair was braided so I looked like a Mexican woman from the 1800s! I had an excellent tutor, Brain Barwise, who helped me prepare my presentation in ASL, American Sign Language.

During Miss Deaf Texas for my talent, I performed a factual story, a poem I wrote, on how Deaf Smith was brave to infiltrate within the Mexican camp to determine military strategies and to help Texas win the battle. Deaf Smith had a keen sense of what was happening, so he was able to learn where the Mexicans were going to move next.

I learned that Deaf Smith became deaf after birth due to childhood disease. I became deaf around 9 months old. My parents think that it was due to a 103 degree fever; my father put me into a tub of ice to get my fever down. I am profoundly deaf; I wonder if I would have any hearing if he had not put me into the tub.

I learned Smith initially did not want to get involved with the wars; he didn’t want to pick sides. Unfortunately, he was forced to pick a side after the Mexicans refused to let him enter San Antonio to visit his wife and daughters. Then Smith joined forces with General Sam Houston.

Researching historical records, Deaf Smith seems to be a fair and neutral person. When I spoke to people originally from Mexico about the Texan Revolution, they tell me Texas was stolen from them. I can understand from their perspective; it was originally Mexico. I learned Deaf Smith was an excellent scout. He knew shortcuts, which later helped him to defeat the Mexican forces. He died November 30, 1837; his Richmond monument says “Deaf Smith, The Texas Spy.”

I think that once someone loses a sense, his other senses become stronger. Even though I do not hear well, I am able to see better in my peripheral vision and be more observant of my surroundings. Erastus Smith mastered lip reading in both English and Spanish. This is quite a feat! I am still learning to master English with lip-reading skills!

Many people aren’t aware that English has a lot of phonemes, which represents sound. A Lamar University professor stated English itself is 80 percent phonemical, which is very difficult on deaf people. We rely on content to see the difference between moat and boat, which looks identical on the lips. Many English words appear similar on the lips. I have heard that an effective lip-reader understands only 40 percent of what is said. I believe that statistic because if I had to rely on lip reading alone (without my hearing aid), I would be more lost.

It is really important for me to use my hearing aid to hear the difference between moat and boat. So, I was very impressed when I learned Deaf Smith lip-read two languages!

My husband is currently a Spanish instructor. When I have seen him speak Spanish, I am lost. I understand only basic Spanish words (hola, como estas? and muy bien). I have watched the actors and actresses in Spanish soap operas; their lips are moving so fast! It seems like Spanish is a fast language!

Erastus “Deaf” Smith is truly a chameleon to learn dual languages and to become a hero for the Deaf!

Monette adds: And for the hearing, too.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

Laney’s Latin; Hearing Not Required, CART, Captioning

Laney’s Latin; Hearing Not Required, CART, Captioning
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Laney Fox and I became a team, in the trenches, during her first semester in Latin. Previously, I wrote how I’m CARTing
(communication access real-time translation), realtiming, her classes. I am a court reporter, instructor and tutor translating verbatim voice-to-text upon request for Laney.

I’ve watched Laney blossom in Latin! Her deafness may be viewed by others. Limitations may be viewed by others, but not to Laney. Her world is full of life and possibilities.

We hope our articles inspire others to step onto the branch, to feel the breeze – to create a new dream, to see it grow. Laney has a zest for life and has many dreams. Sharing her world and life, to help others, is important to her. As Laney repeatedly says (toes tapping), “I ‘want’ to help others. I really ‘want’ to help others.”

Laney was born healthy; she had her hearing. She became deaf approximately near 13 months old, possibly from a 24-hour virus/fever. They are not “entirely positive.” Laney was mainstreamed into her first “hearing school” during fourth grade after nine years of oral education at C.I.C., Central Institute of the Deaf, in St. Louis.

Her parents relocated the family to Baltimore after a job promotion. “So it was decided that I remain in the C.I.C. dorms for another year to continue my education to speak,” says Laney. “However, I was not happy at the dorms. So I left to join my family. My parents told me that they decided to raise me orally first to see if this was the best method for me to grow up with. They said if I wasn’t happy being orally raised, they would have taken me out of C.I.C. and enrolled me in a signing school. My parents were not trying to make me ‘hearing,’ as some people assume. My parents just wanted to see what was the best way to go.”

“When they saw that I was living a happy childhood with many other children, they decided to continue with this method. They simply did not see the need to teach me sign language when they saw that I was doing well in school and sports.”

“I chose to learn sign language in my senior year of high school. I wanted to see what it was like to communicate through sign language.
My parents didn’t hold me back; they were totally supportive, but still to this day my parents don’t know sign language. This doesn’t bother me. It just allows me to participate in both worlds.”

“If I had a choice, I would have gone a slightly different way. I would have chosen to teach a deaf child sign language when the child is in middle school (after the language acquisition period closes … to ensure that the child’s speech doesn’t deteriorate) to allow the child to communicate the best way that a child can. At least the child would know how to communicate through the hearing world and the deaf world.”

“I think children should learn both ways for total communication. Parents should not let the child place more emphasis on sign language. Parents should work more on oral speaking throughout childhood. It’s important that children are able to speak, so they have a choice in their communication when they enter the real world.”

I asked Laney to describe her Latin experiences with a CART provider. When I first appeared, she walked in, took one look at my equipment, stopped in her tracks.

“Let’s say I wasn’t expecting a captioner who was so dedicated to help me learn and ‘hear’ Latin,” she says.

“Some high school teachers knew that it was hard for me to understand them in lecture tone. When I was in high school, I took Latin for three years. But I always felt that I was missing out something (which I did because I failed the Latin placement test after three years of Latin!). I’d come into the class prepared with my version of the story and try to gather all corrections from other students. The teacher never corrected my versions.”

“However, I had many questions for the teacher after class. I think sometimes they were the same questions asked in class because he seemed frustrated when I kept asking questions about the translations or the lecture. I don’t think he ever truly understood my deafness. Anyway, I always depended on the students to tell me whether mine was right or wrong. In fact, I had a student, David; I would give him my translations. Then he would correct mine, and return my translations with all kinds of errors marked. He helped me for one year in (high school) Latin. I am grateful for his generosity.”

Laney had to deal with another problem. “I never heard the other students’ questions, translations or the professor’s corrections,” she explains. All of my learning relied on my own translations for three years. Throughout this time I didn’t know sign language; I didn’t have anyone to sign to me.”

“In my first semester at this university, Trinity, I’d write out translations before I went to class and have someone look over them. I was rather lucky in this class; there’s an excellent book that contains all the information lectured by the professor. I also had a notetaker, so I had more help than I was accustomed to.”

Laney took Latin for two months before I was asked to CART (Communication Access Real Time Translation) for her (on a Friday afternoon) and give her a rough ASCII disk at the end of each class (beginning the following Monday morning).

The CART assistance has been a boon. Laney says, “Now I enjoy class tremendously when we’re translating stories (instead of lecture days). It’s more fun to watch Monette trying to get everything. When she can’t hear, she flaps her arms around. She also taps my shoulder to grab my attention for her corrections on her screen. I just love her energy to get me into class discussion.”

And when I could not hear, we changed rooms. And when the students could hear doors loudly squeaking, and I had to keep writing “doors squeaking,” the doors were oiled, per my request. The university, professor and students have all become part of this CART team.

As I sweated and struggled to realtime Latin, I talked to her about my work, explained why ‘stuff’ popped up correctly – or not. Laney appreciated the information about my experiences in court reporting.

“I didn’t know what to really expect from a captioner. But when Monette Benoit told me that ‘all’ court reporters want to strive to be the best, I was very impressed. When she would get upset with the CART equipment, computer screen, at first I didn’t understand why she would get so frustrated.

“I was so happy that I could at least have an idea of what everyone else was talking about. It didn’t matter whether you mistyped ‘declension’ or whatever. I now knew what was going on. I am entirely grateful for Monette’s help in showing the pronunciations of the words I was unfamiliar with.”

Laney is enrolled full-time at Trinity University and attends sign language classes once a week in the evening. She volunteers with Best Buddies (a program for people who are mentally retarded). “I just take my Best Buddy out to have some fun,” she says.

And what does Laney want to do with her life? “My plans for the future are to become a veterinarian. I would love to be able to understand animals and be able to communicate with them. I am amazed how animals and humans can still communicate through body language, even without speaking. I would love to learn many more things about animals and perhaps help the world understand more about the animals we know so little about.” So, do you want to help others? Our wish is that you will want to help others – and yourself. This is a great time to be a court reporter and work with deaf, hard-of-hearing people. Life is good! Hearing, sound, is not required to expand your life, to blossom and to grow. Just ask Laney Fox. She’d really like to “hear” from you.

Monette may be contacted: PrivateTutoring@crrbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

"Heart And Soul" and Dr. Bruno Cortis

Heart And Soul
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

The alarm rang at 4:30 a.m.; too soon I stood within the San Antonio airport. I traveled all day, changing planes after a lengthy layover. Walking to the luggage carousel, I first spotted the well-dressed man, wearing a light cream-colored suit. He did not appear to be tired, hot or stressed like everyone else.

My sweater was tied around my waist, my sleeves rolled up, and I wore my hat. I did not look comfortable or relaxed like this gentleman. I retrieved my luggage, headed to the hotel shuttle. Sternly, I was instructed to “stand over there.”

Then I was led outside, to wait under the hot sun and inhale exhaust fumes. Perched on the small cement island, each person hovered protectively near his or her luggage as cars, vans and buses sped past.

No hat, no sweat and smiling, this man calmly observed the world around him. I thought, “He looks like a modern-day Gandhi. And he looks happy.”

He was the only person not sweating and not frowning. I climbed into the shuttle. I politely nodded and smiled as he passed my seat.

I dragged my luggage into the hotel and stood on one of many lines. I scanned the lobby, and yes, this gentleman was two people behind me. I smiled; he nodded, smiled. Again I thought of Gandhi observing his posture and dignity.

As I departed the counter, I looked at him, tilted my head while I tipped the brim of my hat. He slowly bowed saying, “I really am not following you. I hope you have a pleasant stay.” I smiled and hurried to follow the bellman, five steps ahead of me, who was briskly pushing my luggage.

The next day this gentleman, wearing a light gray suit, flew past me. Seeing me, he stopped (on a dime), smiled and bowed dramatically; then off he went.

Later I attended a seminar and was standing at the back of the room. Alone I leaned against the wall, foot perched on the wall, sipping a glass of cold water. Then I saw the gentleman from inside the room; he stood and walked towards me to fetch a glass of water.

I looked into his eyes, calmly saying, “Okay, enough.”

I extended my hand introducing myself. He slowly repeated my name a few times and said, “Bruno Cortis.” He handed me his card which said, “Bruno Cortis, M.C., F.A.C.C., Cardiologist, Author, Speaker.”

I softly teased, “I thought your card might say ‘Modern-Day Gandhi’ because of your suit and the way you appear to look directly into people’s souls.” Bruno laughed. He explained his accent; he was born and raised in Italy. He shared about his mother – how wonderful she was, her cooking, health, his family, and how he came to this country. He shared he had written two books. I listened, sipping water.

Then Bruno asked, “May I send you a copy of my books? They detail how to prevent and heal heart disease.”

I replied, “I would be honored.”

The speaker began. I asked Bruno if he would like to sit with me. He said, “As a court reporter you will take excellent notes. My English is slower than my Italian. I would love to sit with you!” He ran up to his chair, retrieved his material and sprinted back to my chair.

During the seminar I leaned over and whispered, “I saw you in the airport yesterday. You stood out in your cream suit, not looking hot or stressed.” He smiled, “I saw you, too, wearing your hat.” We giggled. I took notes; he copied what I shared. Together we focused on our seminar.

After the seminar, Bruno spoke to me about food, health and the spirit. He was passionate and centered; I was charmed by this gentleman.

When two books arrived at my office on Valentine’s Day, one book was inscribed “To Monette, Creative Spirit …” The other book also had a personal inscription. What blew me away was his credentials and the people who endorsed his books – none of which he mentioned while we spoke.

Dr. Bruno Cortis is a Diplomat and fellow of the American Board of Cardiology. He trained at Mt. Sinai Hospital.

The cover flap of Heart and Soul reads “Bruno Cortis, M.D., F.A.C.C., is a board-certified internist and practicing cardiologist and a pioneer in angioplasty and laser applications. A native of Italy, Dr. Cortis now lives and works in the Chicago area.”

“He is the author of the best-selling Heart and Soul: A Psychological and Spiritual Guide to Preventing and Healing Heart Disease and over seventy-five published articles. Dr. Cortis has been interviewed on the Phil Donahue Show and shows across the U.S. and Canada and has spoken to audiences on five continents.”

The cover has a prominent endorsement by Deepak Chopra, M.D.

Spiritual Heart, Meditations for Health and Happiness has an endorsement by Bernie S. Siegel, M.D.

The inside flap shares, “Dr. Cortis believes the spiritual power of healing is as real and important as medication and surgery. Dr. Cortis teaches all of us how to preserve the quality of life by exploring spiritual benefits that ground our lives and give us meaning and purpose, as well as peace and comfort. This book has essays, exercises, and meditations. Dr. Cortis leads readers on a reflective journey that will help all of us enjoy happier, healthier lives.”

The back flap continues, “Dr. Cortis is the Founder of the Exceptional Heart Patient Program, an organization dedicated to the prevention and healing of heart disease. He is also the CEO of Mind Your Health, a health strategy and management consulting firm.”

His resume states: “In addition to pioneering research in angioscopy and laser angioplasty, Dr. Cortis has done in-depth interviews of heart transplant recipients and has learned how their persona could be influenced by the donor. His mission is to promote wellness and spiritual values for successful living. Dr. Cortis reaches into the heart and mind. He inspires people to create true change.”

I read his personal inscriptions on the books, his bio, and his busy public speaking schedule around the United States. I immediately phoned Bruno, my friend. He took my call.

I remember saying, “Hmmm, you did not share details of your work or your books.”

He laughed, “Monette, I want you to have my books. I planned them to arrive today – Valentine’s Day. Perhaps you will learn from them and help others. This is my reason for sharing.”

As I prepped this article, I wrote Bruno. I was not sure if he would remember me (because of his work and public speaking schedule). I asked for an update. Bruno replied, “I remember … The AHA statistics report 2,600 cardiovascular deaths per day, one million two hundred heart attacks per year, 700,000 new infarcts (heart attacks), 500,000 recurrent ones.”

Dr. Bruno Cortis has a wonderful web site, http://www.brunocortis.com/.

He has written articles, including “On-site Emergency Strategies for Heart Attack,” “Talk Yourself Out of Stress,” “Find Your Inner Strength”, “Exceptional Heart Patients Do Not Always Obey Doctor’s Orders,” “Win With Your Heart Intelligence,” and “Your Heart is a Spiritual Organ.”

Each day is a blessing – even days involving lengthy travel, perhaps. I desire to share Bruno’s talents; unique spirit; wisdom; humor; and to me, Gandhi-like qualities.

Heart disease can be cured and prevented, according to Dr. Cortis. I believe we all know people who will benefit from his spiritual writings, documented healings.

Happy Valentine’s Day to each of you from my heart to your soul.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

"Still Processing And Snowglobes"

“Still Processing And Snowglobes”
By Monette Benoit

Copyright 2006 by Monette Benoit, All Rights Reserved.

“You’re processing; you’re not stuck,” began my correspondence with Janet Tilly, a student who contacted me. She had written, “I am currently stuck trying to attain 170 words per minute.”

My April 2005 ‘Beyond The Comfort Zone’ article and Monette’s Musings Blog, www.monettebenoit.com, detailed how one sentence I shared shifted had changed Janet’s processing. Less than one year later (after being ‘stuck’), Janet entered our profession with determination, processing and captioning, court reporting CATapult CD material.

Janet recently emailed, “Still processing! I completed school. I discovered I have something new to process. After reading your words about processing, I never looked at school the same way. You took the time to go beyond my questions about your CATapult CD product. You took the time to address the root of my problem, which turned out to be a problem of perception and mindset.”

Janet shares: “I thought most of the ‘processing’ would be in court reporting school. I knew transitioning from school to work would be taxing, but I didn’t realize I would process now more than ever.

“My second deposition reflected my processing had just begun. I can’t express how grateful I am that you, Monette, pointed out the mentality of processing. I don’t think I could get up every morning, facing unknowns without having it all in perspective. Life is one big learning experience; court reporting is part of my life, so I shouldn’t expect this to be different than other things I learn each day.

“To all students: Finishing school is not the end of learning, it’s the beginning. Prepare on the front end; don’t be surprised by opportunities to process once you graduate! Like Monette’s sister-in-law Wenny wrote, whenever we are down, we have to get up, ‘try harder; each time you try harder.’ Your sister-in-law Wenny blessed me with a mantra from the January 2005 ‘Beyond The Comfort Zone’ article, “Try Harder; Each Time ‘You’ Try Harder!” (This article about Wenny, January 2005, and Janet’s April 2005 article may be accessed on http://www.crrbooks.com/ http://www.catapultdix.com/ and blog Monette’s Musings)

“I‘m now out of school; sometimes it feels like I’m in a snowglobe that keeps getting shaken. Working was exciting, but scary. I had interned as often as I could. The reporters I interned with were fantastic. Reporters answered any questions, pointing out things I didn’t know to ask about. And I was nervous! I can’t remember praying as hard as I prayed before my first deposition. (My prayers were answered when I held it together during readback.) After, I was walking on clouds; you would have thought I had orchestrated world peace.

“The next day, I was confident, still walking on clouds. This is the first time my snowglobe was shaken. The doctor specialized in otolaryngology; I know this because everyone said it as often as possible. He detailed thyroidectomy, parathyroid, cricothyroid fascia, isthmus and thyroplasty. My saving grace: The witness spoke slowly, enunciating well; attorneys took notes, pausing between answers and questions. This wasn’t the scary part — that happened when the deposition ended.

“I was realtiming for myself, recording audio on my laptop. The firm owner proofs my work. Because I am new and paranoid, I also had a digital recorder. Into the deposition, I realized I had not turned on the laptop audio. At first pause, I turned it on. I started obsessing: “Did I drop?” I knew the recorder was on, but couldn’t stop the mental process. Then someone mentioned otolaryngology snapping me back into the moment. I stopped the panic, sure I’d written well, worked to continue doing so.

“Long story short, there were several minutes when the attorneys stopped the depo, then needed to go back on the record where I had no audio. No audiosync, plus no digital recording! I pressed the wrong button on the digital recorder, twice! “Once I saw the recorder had not recorded, I thought about the depo, still confident I’d written well, verbatim. Days later, I started worrying.

“Editing, I remembered, while packing at the end, the attorneys were talking to one another; I overhead their conversations. Editing, I remembered things I knew were said, but were not in my transcript. Since I was new, I started obsessing. What if statements I were remembered were ‘on the record’ and not conversations? I couldn’t have dropped all that. No way. Wait a minute; what about in school when I knew I’d passed that test, but didn’t? Here I knew I’d written well on the job.

“This argument went through my head all night; the next morning I was throwing up. I was sure I’d never report again. Mentally, I turned an ant hill into Mount Everest. I don’t have words to describe how far out of proportion this had been blown. I called the firm owner. She calmed me saying this was going to be okay. She said she’d help me; we would look at the transcript, see what we thought. After talking with her, I began to think rationally.

“Thinking clearly, instead of worse-case-scenario, I realized I was borrowing trouble. I had concentrated so hard on writing, my head hurt, I ached all over. I had felt good until I let my imagination run away with me. I printed the transcript; it was good. Well, it was good after it had been proofed by someone else and corrections were made. Who knew commas would challenge me at age 36?

“This story can be picked apart backwards, forwards. You bet I haven’t made those mistakes again; there have been others, but not those. This is somewhat embarrassing, but maybe someone will benefit from it. I have more days where I left jobs walking on clouds than I have feeling like I was in the snowglobe. I’ve made mistakes; I’ve beat myself up over them, but when finished, I filed them, taking what I learned, leaving negativity behind. And the next day, I processed, tried harder.

“I’ve been so lucky; my instructors, fellow students were the best. I interned with experienced reporters who, I’m sure, had better things to do than answer my questions.

“To the people who shared in forums and have written JCR (NCRA Journal of Court Reporting) articles, thank you! Several times I encountered situations and knew what to do because I’d read about it. I wish I could thank everyone who helped me. The only things I know to do to begin thanking them are to continue improving and to one day help new reporters. Bless you all!”

Monette: Spoken like a veteran, Janet. We are never stuck unless we choose to be.

We process, building experiences and wisdom from within, sometimes alone, sometimes with others. Yet when we process, “trying harder each time,” perhaps our snowglobe is not blurry. Perhaps it is a remarkable globe we may view with sparkle and wonder.

The snowglobe on my desk, gifted by a student, now court reporter, is a ballerina atop pink heart-shaped flakes, arms folded in prayer. Large print reads: “Lord, Keep Me On My Toes.” Still processing, Janet, you have helped thousands, seated and on your toes.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

Test Power Prep The Final Week

Test Power Prep The Final Week
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

If you are taking a NCRA, National Court Reporters Association, or state court reporting test this weekend, you are now in the fast lane to reach, to grasp forward onto your goals.

I have received so many emails on how to prep, I blocked time in my schedule today, this final week for many test takers, to gift each of you with information, which has successfully assisted people in 20 years I have worked with adults taking certification tests.

Thousands of students and court reporters have accomplished huge goals – one step at a time, one step, one step, sometimes only in one tiny step — then a wobble. The one step at a time awareness is where you find the greatest progress.

Each of you now has an opportunity to reach and to stretch, and I want to remind each of you to be gentle with yourself and to remain focused this final week. Many of you can see and taste this last lap.

Here’s some tips I have found to help many, many in your shoes this week.

This week make sure you are eating full meals. Eat meals and snack; focus on your blood sugar. Carbohydrates will give you long-term energy. Meals with pasta and rice are great for ensuring your body functions at peak performance. Proteins are geared for short-term energy. Balance the two, and you are in athletic training.

Drink water. You want to make sure you hydrate your body with water, perhaps green tea, Gatorade-type drinks. The soda may taste good, but soda dehydrates the body. Stress will contribute to depleting fluids from your body and warm temperatures also reduce your hydration. Drink water, fluids.

If you are taking a machine portion of the test, make sure your fingernails are at a level where you function at peak performance. Many students and reporters will have a manicure, and I quietly share that now is not the time to test those new acrylic tips. Go with what works best for you. You can reward yourself next week with a ‘new venture’.

As you move closer to the scheduled time, I want to remind you to notice your energy-awareness. You may become more sensitive at work and school, with your family and with yourself. Some call this ‘cranky’ — I prefer ‘sensitive’. This is normal. Once you are aware this is part of your preparation, you can acknowledge the awareness and let this test power prep work for you.

Make sure you are taking time out for you. Have you listened to your favorite CD? Is there a song or movie where you find inspiration? Have you remembered to laugh? When we are focused on a long-term goal, sometimes it is the little moments in our world that are the most effective.

Pack your equipment, and you, the night before the test. Gas the car. Make sure there are no road closures to the test site. I teach and advise you should be packed by mid-afternoon the day before. This will ensure the possibility of reducing the ‘oh, dang, where did I put …?’ moment.

Stretch and breathe. When we are stressed, we sit, shoulders hunched ‘up’ and breathe in shallow breaths. Breathe in, breathe out, slowly and regularly, in and out. Focus on regulating your breath. If you find your voice is higher than it normally is, you probably are shallow breathing.
The more oxygen your brain and body receives, the better you will function.

Ah, yes, sleep. The final two nights, I suggest taking a warm bath, shower, curling up with a loved one (human and/or pet) and being quiet. In your quiet moments, you will find great comfort.

Avoid people who are high maintenance – really. You want to be comforted and focused. If there are multiple pulls for your energy, your attention, you may want to remember you have earned the right to this peaceful, focused last week preparing for your goal.

The morning of your test, be careful on the high-test coffee-type drinks, colas. Caffeine will take you up in an energy burst and — will drop you down when the burst has bust.

I suggest each person should pack little packets of red grapes, non-salted peanuts, pretzels, nuts. There is an amazing abundance of energy to be found in red grapes and carb snacks.

As you enter the test premises, throw your shoulders back, chin up.
If this is a return walk into the premises, focus on ‘now’.
If this is your first virgin stroll, a click of your fingers or a moment in prayer may serve you ‘now’.

As you enter the room, if you find people in groups, avoid the chatting. You should specifically avoid anyone who is asking “What does this mean?” or “How do you write…?” This is your time.

You want to remain focused, flexible and focused on your test power prep awareness.

I wish each of you a blessed week. When you perform at your peak and focus on your success, you truly will remember why it is you chose this occupation.

And please know, we need you, too — really.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!