Court reporting students

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English? She’s ‘only’ Deaf

She Never Speaks; She Spoke To You; Why Can’t She Just Learn English?  She’s ‘only’ Deaf

~~  Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR

By Monette Benoit, All Rights Reserved.

One morning in June, I got an early start. The store was near empty. I had me a 2007 Christmas gift certificate. My mission: new dish towels. I went to the kitchen area. This was easier than I thought.

Avoiding clearance racks, I saw the perfect T-shirt on a shelf. I debated — must I? Ahead of schedule I stepped to my left just to look. I spotted a woman who had her head down and was folding a mountain of clothes scattered over a metal table. And I’m talking marine-inspection folding.

The woman looked up; I smiled politely. She nodded and continued folding. I paused long and deliberately before I decided to see if she was the person I thought she might be.

With one motion I made a gesture  that often -only Deaf recognize. (It works very well, folks, Big D.) She tilted her head and smiled. Then her eyes sparkled. She did a small dance, head down, hands high in the air, before launching herself over that table to me.

I have not seen Stephie in ten years. Stephie is deaf, lives within the Big D-Deaf world.

I shook out my hands, signing, “Need put down purse. Signing rusty.” Placing my purse, towels on the table, planting my feet on the floor, standing tall, shoulders back, I began to (silently) talk with Stephie.

When I paused to sign or fingerspell, she signed with me, waiting while I struggled or correcting me (so very nice) as needed. This woman, who does not speak, began to laugh. Signing, she began to voice (words) and have sudden outbursts of sounds (words).

As I turned, I spotted employees watching. Customers approached, smiled at me (but not us), and then turned away. I asked Stephie if she might get in trouble for speaking to me. She laughed, “Nope.”

I asked if anyone in the store spoke or signed to her. “No,” she replied.

I asked how she communicates with her co-workers. Only her manager does – and only as needed. Then he ‘writes’ details on a small pad. I asked how she communicates with customers.

Stephie said that she tries to help, but “customers turn away, not responding.”

I winced. But Stephie beamed, stroking my face and hand, “I found you!”

In my rush that morning, I did not put on my wedding ring. She knows my husband from the years he was my “roadie” (his term) every Sunday when I CARTed to St. Frances Di Paola’s large screen for the Deaf mass. Stephie reached for my ringless hand, holding my ringless finger.

She shrugged and with hands in the air, she voiced loudly, “Sorry. It happens.”

I doubled over with laughter. Stephie then voiced, “Oops.”

This Deaf community is tight. When a hearing person is embraced into the Deaf world, it is an honor. In 1993, an elder within the Deaf community, gifted me with a sign name and named me “Our Token Hearing Girl” sharing my CART skills, learning from their culture. Oh, we have funny moments and memories.

Our conversation lasted 20 minutes. Now I was late. We exchanged information.

I signed, “Late. Must go.” She understood. Good-bye lasted 10 minutes with hugs, she touching my arm, my hand.

One employee who watched Stephie and I pointed to her register. I’m still holding only dish towels. Easy, right?

Anna looks like Priscilla Presley, early 1960s. She takes my towels and said, “She spoke to you.”

I blinked and looked at her hair and eye makeup.

Anna, “She spoke to you.”

I smiled, “We’re old friends.”

Anna paused, then leaned on her register, “She spoke to you. I heard her. She said words ‘to’ you.”

I smiled, “Stephie’s deaf. She communicates with sign language. How much do I owe?”

Anna, “She never speaks; she spoke to you. I don’t understand her. I’d like to …”

I almost put my forehead on that register counter. I’m thinking, “Please, God, don’t let this be a mini-deaf sensitivity seminar. I need to head to my office. I have court reporters and court reporting students confirmed for tutoring this morning and afternoon. Peter Rabbit here must run.”

Anna whispered, “You spoke to her. She understood you. She ‘heard’ you. How does that happen?”

I exhaled slowly without sighing. I looked to the people behind me and asked, “Anyone in a hurry?”

Each person (a first) shook their head.

Customers replied, “I have all the time in the world.”

“I’ve always wanted to learn about sign language — those deaf mutes.”

When I looked up — as I knew would be — Stephie watched, head down. She understood. I made eye contact with Stephie and smiled.

I slowly began my mini-seminar. “Stephie is an intelligent woman to work in a place where no one speaks her language – or will try.”

Anna asked, “But why do her words come up in wrong places?”

Me, “Well, Anna, her language ASL, American Sign Language, is a conceptual language created by hearing people long ago in France.”

Anna, “Why can’t she read lips? She stays to herself. She seems nice.”

I asked, “Has anyone here ever sat with her in the break room?” Anna shook her head. “Stephie wants to communicate,” I said.


Anna earnestly, “But sometimes her words don’t sound like English, yet you understood what she was saying. I watched. You two had a real conversation. Some words are louder than they should be. Can’t she just learn English?”

I winced. Calmly, I took a deep breath, shared tips about Big D, Deaf, sign language. “Stephie does know English. Her first language is ASL.”

Placing my towels in a store bag, I asked for the total. Customers leaned forward to listen when Anna whispered, “I wish I was brave enough to do what you did with her.”

Slowly counting to myself, I softly replied, “Start with one word. When you see her on break, coming into work or leaving, start with one word.”

I showed Anna several signs (and a few funny slang signs) to encourage and motivate her. I added, “And it’s fun.”

Anna finally totaled those dang towels and said, “Thank you for helping deaf people and for taking time to help us – who wish we could understand them.”

Me, “But you can.”

Anna, “No, no, I wish I could, but I can’t. Thank you for helping me and for helping us to understand.”

With one quick, shy motion, Anna raced around the counter and hugged me. Then she sprinted back to her register. Customers then thanked me “for helping those people.” I avoided sighing.

 

I closed the seminar, “Deaf have a wonderful culture with a beautiful language. We must learn from each other.”

I slowly looked down the aisle; I knew she was watching. Stephie nodded. She understood. I signed good-bye to Anna. Overhand I signed (the personal) “I love you” to Stephie. I took my towels and departed with my head down. I wondered what I could have or should have said to her coworkers to have had a more positive result.

Then a large UPS truck flew past me. Stopping on a dime, the driver leaned out the doorless truck and waved overhand. I blinked. Last year, he was stung by a bee at his previous delivery. He’s allergic to bees. After I signed for my delivery I treated his neck ‘timing’ to see if his bee reaction would need hospitalization.

While watching this UPS shorts-wearing dude with dark eyeglasses, energetically waving overhand to me, I thought about Anna and how wonderful it was to have found Stephie. I thanked God for life’s grand memory-moments.

Then like the little Peter Rabbit, this bunny went back to her world – thankful for Stephie’s friendship and her laughter that morning.

I phoned the sign interpreter Stephie requested, sharing Stephie’s message.

 

My friend howled with laughter, “Dish towels with a 2007 Christmas certificate? Oh, Monette, you need to shop for better things. What ya doing tomorrow? Let’s meet there, see Stephie. Let’s go have us some real fun over there.”

     Perhaps we did; perhaps we did. Stephie and I wish Happy Holidays to each of you and your families.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

18 Mar 2020

Cracking The Code To Testing And Passing Court Reporting Certifications, Part One

 

Cracking The Code To Testing And Passing Court Reporting Certifications, Part One

~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved

Cracking the code to tests and certifications is more than a metaphor.

Expanding our vision and our goals are part of our path as court reporters, the keeper of the record, historical conservator, and protector of spoken words.

If you are focused on changing your life, you are having internal conversations. As an experienced court reporter, tutor, coach and CART provider, I truly believe one can create and transform his or her goals.

For 25+ years, I have been honored to assist students (to include home-study individuals), CART captioners and court reporters to earn their national, NCRA, and state certification tests.

My students have been my greatest teachers, my leaders.

Your success is my goal.

I have authored a textbook, workbooks and a companion study guide to assist individuals to pass their NCRA and state court reporting certification exams the first time they register with Purple Books Complete Set, 4 books, and Trio Set, 3 books. We also assist students, captioners and court reporters to build and to expand their realtime and captioning dictionary with ‘CATapult Your Dictionary CDs’.

Thousands of students and court reporters have worked with CRR Books (Court Reporter Reference Books www.CRRbooks.com).

CRR Books has organized focused information on how to pass a NCRA, National Court Reporters Association, RPR and RDR, written knowledge examination – known as the ‘WKT’ since 1990.

States also have CSR, CCR certification examinations for court reporters. CRR Books,Purple Books has successfully assisted individuals there, too.

So you want to pass a test? My desire is to help you to shift your awareness.

If you want to pass a test in a court reporting program or a national certification test, ‘wanting’ is not enough.

You need to prep with deliberate, focused intentions, conscious actions.

Recently, I received requests on how to prep from applicant test-takers for NCRA, California, Texas, Illinois, Wisconsin, Michigan, New York, Florida, New Mexico, Colorado, Georgia, Maryland, Hawaii, Oregon, Washington, and Arizona state examinations.

I desire to gift you with tips, information to focus your internal compass.

Thousands of students and reporters have accomplished huge goals – one step at a time, one step, one step – sometimes only in one tiny step – then there’s a wobble.

Now is the time to prepare your stimulus plan.

Now is the time to hone your conscious and unconscious thoughts and actions to crack the code to pass your test.

I firmly believe one-step-at-a-time awareness is where you find greatest progress. 

Even a step back is a step. This awareness is essential to your code, your internal compass.

Okay. So you registered to take a NCRA, National Court Reporters Association, or a state court reporting certification test? Or maybe not yet, but soon?

Are you enrolled in a court reporting school or home study program?

You now have an opportunity to stretch your boundaries. Stretching is good.

Be gentle and remain focused on this goal, which is easier said than done – I know.

Many students and working court reporters can see and taste this lap while pedaling with an already busy schedule.

Below are tips to successfully crack your code — tips I coach to help many, many in your (busy) shoes. Part II will be added to assist you.

Nutrition Code Tips: Consciously focus on your blood sugar with smart eating, snacking. Vitamins are essential to preparing physical and mental compass charting of your code.

Carbohydrates create long-term energy while pasta and rice ensure your body functions at peak performance.

Proteins create short-term energy and if (when) you balance carbohydrates and proteins, you’re in athletic training. Hydrate ‘you’ (yourself) with water, perhaps green tea, Gatorade-type drinks. Sodas taste good, but many cause dehydration with additives and sugar. Stress contributes to depleting fluids. Avoid dehydrating your body; instead drink water and other helpful fluids.

Body, Toes, Fingertips Code Tips:Wear comfortable clothes, footwear. This awareness tip should be incorporated into your daily routine to prep for a court reporting (or any) test.

If you are taking a machine portion of any test, your fingertips (nails) must function at peak performance. Many students and reporters have manicures. I softly share that now is not the time to test a new length or style. What works best for you? Use that.

Radar Code Tips: As you move closer to your scheduled test, I want you to specifically notice your energy-awareness.

Code-cracking includes becoming aware that you may be more sensitive at work and school with family and yourself. Some call this “cranky,” but I prefer “sensitive.” This is normal. Once you are aware this energy is part of your preparation, you can acknowledge the awareness, and then let these test prep code tips work for you. I know you can learn a lot about yourself as you hone and fine-tune your radar, your sensitivity meter.

Inspiration Code Tips: Take time for you. Have you listened to a favorite CD? Is there a movie where you find inspiration? Have you laughed recently? When we focus on a long-term goal, I firmly believe it is the little moments (note it’s plural) in our world wherein we most effectively gain momentum toward our goal.

Common Sense Code Tips: Pack equipment – and you – before the test. Avoid gassing the car en route. Make sure there is no construction near the site. I coach that you should be packed by mid-afternoon the day before. This ensures reducing, “Dang, where did I put …?”

Oxygen Code Tips:
Stretch and breathe. When stressed, we sit with our shoulders hunched up and breathe shallowly. (Every time I proofed this sentence I noticed I was not breathing evenly.)

Consciously focus on a steady rhythm of evenly breathing in and breathing out to maximize your body’s ability to work for you.

Focus on regulating your breath. If your voice is higher than normal, you are shallow breathing. Become aware of your breath. Your body will respond with a good-sized release of stressed energy. Tip: The more oxygen your brain receives, the better you function.

Nest Code Tips: Ah, sleep. Focus on your nesting routine. The final two nights before the test, I suggest taking a warm bath or shower, curling up with a human, pet, or book, and being quiet. In your quiet moments and quiet rituals, you will find great focus, comfort. This is how you recharge.

Toxic Decoding – Code Tips:  Avoid high maintenance people – really. We all know people who have toxic moments. If someone has multiple toxic moments, focus on removing your energy (you). You want to be comforted and remain focused. When there are multiple pulls (drains) for your energy, your internal compass will recognize the problem. It does. Please remember you earned the right to this peaceful, focused prep toward your goal.

Realtime Focus Code Tips: The morning of your test, consciously monitor fluids. Caffeine takes you up in an energy burst; then drops you when the burst has bust.

I coach that each person should pack red grapes and a packet of non-salted pretzels and nuts. There is an amazing abundance of energy in red grapes and snacks.

(The last time I went to the movies my mother whispered, “Want some?” I tilted my head, looked to her hand in my ribs. She held a small bag of red grapes and two paper towels. Mom, “They are so good, and quiet, too.” I softly groaned and looked to where my dad sat. He shrugged, slowly shaking his head as my mother handed me red grapes in a paper towel. Mom added, “And I washed them.”)

Red grapes are portable and good for you – at the movies or within a test site. Yes, I know food is not allowed. But you can snack at appropriate times. You can. Do.

Entrance Code Tips: When you enter your testing site, consciously arrive with your shoulders back and chin up. If this is a return walk, focus on the now. If this is your virgin stroll, a click of your fingers or a sacred moment in prayer may serve you to focus. Now is where you need to be.

People Red-Alert Code Tips: Avoid huddled groups and agitated chatting. Specifically avoid anyone who asks: “What does this mean?” “How do you write…?” “How many times did it take you to …?” Now is your time. You need to consciously remain focused on your code, your test prep awareness.

Understanding Code Awareness: When you consciously perform at your peak and focus on your success, with step-by-step awareness, you can achieve greater results with less effort – with less stress, resulting in greater success. You will.

Your internal compass will guide you. It will.

This month I shared tips to add for deliberate, conscious thoughts and actions. Next month, I share tips on what to eliminate with part two of Cracking The Code To Testing and Court Reporting Certifications.

— Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

 

03 Mar 2020

Press Release: Purple Books Pass Rate 99% for NCRA’s RPR, RDR, and State CSRs

                          FOR IMMEDIATE RELEASE:

The Purple Books, CRRbooks.com, is proud to share: January’s 2017 RPR and multiple State CSR pass rates were over 99%.

CA’s CSR tests in March; NY’s Civil Service Court Reporter test is May; NCRA’s RPR and RDR is April 8 – 20; IL, TX, and WA test April 2017. Additional states and NCRA have exam registration deadlines.

Learn ‘how’ to answer, so you will be Done In One, too.

Complete Set, Purple Books, 4 books: http://crrbooks.com/product/written-exams

Trio Set, Purple Books, 3 books: http://crrbooks.com/…/2-trio-test-prep-3-book-set-must-have…

Many students and reporters continue to write “it was the best investment – ever.”

Pedagogically sound, covering a wealth of material with facts, tips, and information the Purple Books are time-tested and proven in the classroom with educators and with independent study

Study the only textbook and textbook package for NCRA’s RPR, RDR, and State CSRs.
Now, the Purple Books is the only material available for NCRA’s RDR written exam.

The 7th edition textbook for NCRA’s RPR, RDR, State exams, New York’s Civil Service Exam, with the NCRA CRC Primer by Monette Benoit, an instructor, tutor, career coach, and CART Captioner contains updated, expanded chapters: Test-Taking Tips, Focus, Grammar, Technology, NCRA COPE Advisory Opinions, and Ethics. Detailed chapters include Legal and Latin Terminology, Court Reporting Rules, Grammar, Punctuation, Vocabulary, Misused Words, Definitions, Medical Terminology, and Review.

NCRA RPR, RDR, and State CSR candidates focus on the popular “Complete Test Prep Set” that includes: *Textbook, **Companion Workbook (*2,002 practice questions), ***Companion Guide (cross references every word in the workbook’s 2,002 multiple-choice questions), and the ****RealTime Vocabulary Workbook.

Questions and multiple choices on exams are not repeated, so don’t try memorizing them. Instead, learn how to take the test!

Thousands of students, novice and long-time reporters advance skills with Purple Books, CRR Books, Test-Prep Material.

Students and professionals also seek tutoring and career counseling with Monette Benoit, the Court Reporting Whisperer. No two people are alike. Custom sessions are created, per your requests. Start today. Plan and prepare now. Monette wants to help you.
CRRbooks.com Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Purple Books, Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

Court reporting veteran Monette Benoit can help you achieve your goals.
Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching http://crrbooks.com/index.php?cPath=29

  • No two are alike. Specific custom-designed guidance efficiently assists you!

13 Feb 2017

Spurt-Ability, Part III of III

Spurt-Ability, Part III of III
By Monette Benoit, All Rights Reserved.

Part I began: While coaching a novice court reporter, the professional said, “I don’t like to take tests. That’s why I went to court reporting school.”

I said softly, “Now that’s a thing of beauty.” He sincerely replied, “It’s true.” I truly replied, “You will read about this. Trust me.”

How does that happen?

Part II began: When I taught, I shared this spurt-focus with students. Many, many students took to it like a hummingbird to a red feeder. They liked it (my tutoring and coaching students like it, too). Really.

When I began to realtime and CART to a large screen, I had to focus on the spurts, the spurt-ability…

Part III: A spurt is a small marathon with yourself.

A spurt is similar to a sprinter on the track.

A spurt is similar to a pole vaulter. (more…)

28 Feb 2014

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part II of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part II of III
By Monette Benoit, All Rights Reserved.

Part I began: One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this! I read through all my errors on each test! I passed each speed by being lucky, remembering what was said in the 5-minute test, and by hearing a test that I had heard before …. And I learned a good realtime theory! … Help me.”

A nationally certified court reporter now providing CART, Communication Access Realtime Translation …

Part II of III:
Softly, I replied, “Perhaps you do not want to swan dive into the mind games.”

As the holidays approach I want to softly suggest that you can create new opportunities with small steps to energize your focus.

We each can evolve to a better “spot” when we choose opportunities or when we are given ultimatums, yes?

Perhaps there has never been a better time to expand your skills.

Spot on, yes?

Or perhaps you believe there has to be a “secret sauce” to reaching your goal, your desired result.

Where do you want to be in three months? Three weeks? Tomorrow at 3:00?

Yet you know that once you reach your goal your tenacity will instantly focus on the creation of the next hurdle (we often use that word) and then on to the next challenge.

We are not individuals who “rest on laurels…” (See my July 2010 article “Resting on Laurels” posted on www.monettebenoit.com and published in my column “Beyond The Comfort Zone” within the Journal of Court Reporting, JCR.)

Our “normal” is setting goals and expanding our world with new skills. This is our normal. We do this every day. Sometimes we do this realtiming word by word. Fact.

Why am I writing about this now? I want you to know that you are not alone. Fact.

Attorneys are requesting more and expecting more. Consumers and audiences want more, too.

The awareness for unprecedented access by the public to an instant record from court reporters, broadcast captioners, and CART providers has astoundingly changed our profession.

We are taught realtime theories, working with wonderful CAT, computer assisted translation, software on powerful computers with computerized steno writers that have transformed our schools, our training, and our work. Fact.

Perhaps the key to expanding and to growing our skill-set as a student, as a court reporter, instructor, CART provider, and captioner is to know that our journey is dedicated to a gateway wherein we preserve the instant spoken word. How you interact with the gateway, with your expectations, may be a matter of simply refocusing your focus.

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

05 Dec 2013

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part I of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part I of III
By Monette Benoit, All Rights Reserved.

Part I of III:

One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this!

“I read through all my errors on each test! I passed each speed by being lucky, remembering what was said in the 5-minute test, and by hearing a test that I had heard before …. And I learned a good realtime theory! Now I am scared that an employer will see all the mistakes that I am making. I cannot realtime! Not at all as I read through the errors. My dictionary is so messed up with the entries I added and changed. This was just to pass tests! I had to do this to be able to stay in the school and not have my student loans called in. Now what do I do? Who will hire someone who cannot realtime? Help me.”

Another student in the 180 wpm class “recently enrolled in the 100 wpm class to learn how to really write and how to pass tests. I had to go to the owner of the school to do this. The school was not happy. Other students became upset, too, as they are having big problems, too. And my family is not happy! Yet I know what I have to do to be able to read my notes. My theory is a compilation of theories in a notebook given to me by the school, and I have no dictionary!” the student shared. “Where do I start to finish?”

A nationally certified court reporter now providing CART, Communication Access Realtime Translation, “may soon be replaced by a summary service, like Typewell, not a verbatim record. What do I do now? I worked evenings and weekends to assist everyone for years and years. What do I do now?”

Another certified court reporter requested tutoring as she is teaching herself a new theory, teaching herself how to CART, and how to caption while reporting during the day and while teaching in the evening. “I have to do this or I will be replaced …”

One court reporter, now in court, was recently called into the manager’s office while reporting a jury trial and told “you must become certified asap or you will lose your job.” The reporter then asked me, “I’ll have to join NCRA, National Court Reporters Association, to get my certs now, right? Can you help me asap?”

I listen to each with respect. Each person has unique challenges.

Each person has, in my professional opinion, unique opportunities to excel in the direction which will serve their immediate goals and their long-term goals.

Each person serves our profession – as working professionals, as instructors guiding our wonderful profession, and as students seeking to graduate.

Many students privately share with me, “I need to earn the big bucks to pay off my massive student loans. Some students owe over $ 30,000. I know people who owe well over $ 40,000 and stay in school just so their loans won’t be called in. Then we pay thousands more per semester, and we are not passing tests!”

One of my favorite sentences was voiced by a professional sharing “professional” frustrations, after receiving NCRA results. The judicial court reporter said, “The toughest part is the words. It’s that simple, Monette.”

This is the same court reporter who while working to pass the national RPR, Register Professional Reporter, then the CCP, Certified CART Provider, and then CRR, Certified Realtime Reporter, asked me each time as we worked together, “What should I work on? Should I just read Webster’s dictionary?”

The reporter wrote recently, “Thanks for my Buck-Up Speech each time. I needed that. I know I passed each test. Yet it really wasn’t as bad as I tried to make it out each time after working with you. Now what should I work toward? What is next on my list, Monette?”

I know this court reporter likes a busy plate. Do you?

One student wrote, “I am writing cleaner. I feel a pass coming soon. I shouldn’t be focusing on what other everyone else is doing, right? When someone passes a test in my class sometimes I get mad at them. They are not working as hard as I am – I think. Then I am upset with myself for thinking that. Like you say, it’s all about me, right? Focus on me.” That week this student passed her two certifying exit speed tests.

Working with another student, the student said, “Wow, Monette, you sure took the saddle off that elephant, and I now have to choose a better path, right?”

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

  • Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 7th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Complete Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

  • No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

14 Nov 2013

Titanium Technology and Glaucoma Effects, Part II of III

Titanium Technology and Glaucoma Effects, Part II of III
By Monette Benoit, All Rights Reserved.
July 28, 2013

Part I began: The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss…

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied.

Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

Part II of III

My eyes were as big as saucers as I listened to this man talk about the glaucoma medicine and generational effects.

He summed it up, “Tomorrow I’ll tell you what I want. I probably won’t get it. Yet I have to have hopes. Right?”

The next day, this nurse sprang from his chair as I entered to visit Mom isolated with MRSA, pseudomonosis, and additional ICU sterile lung bacteria.

“I’ve been waiting for you. I told my wife about you and court reporters. We know all about your work. We thank you and your profession for helping us. Once I tell you what I really want, could you tell me how to help my 12-year old?” I nodded.

I whipped out my iPad, asked permission to write notes.

He said, “Sure! Let’s go look at the latest and greatest. It’s not well known, but it could be once the price comes down. And with glaucoma patients and their children’s children – and their children – they’re all going to need your help.”

We hunkered together and looked up “tympanoplasty.” The prostheses resembles a small earring. Hearing must be present.

He emphasized, “This is different than cochlear implants. It’s titanium. Implants require relearning sounds and have differing results. This titanium tympanoplasty device is shaped to fit into each ear. It originated in Germany.”

The nurse shared that his wife and children are not prostheses candidates due to their “glaucoma medicine-induced hearing loss” (each child has never had glaucoma, nor do they have the gene).

He shared, “Medical costs are $30,000; insurance doesn’t cover it – yet. But I could hear again with this. I’ve done my homework. Now I just have to find a doctor who will do the surgery and not want thirty grand,” he said tenderly.

Later that day, he found me in the hallway – staring at the floor – wearing the isolation gown – holding the required gloves, sans mask.

Now he held a notepad; he asked how he could help his family.

“One son already has problems. He’s been bullied. I taught him karate for discipline and confidence. His speech is now thick-tongued as pressure in his ears create hearing loss from his mother’s glaucoma medicine before he was born.”

Part I is posted July 11, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

28 Jul 2013

Exactly Why Am I Doing This Now, Part III of III

Exactly Why Am I Doing This Now? Part III of III
By Monette Benoit, All Rights Reserved.
May 24, 2013

Part I began: The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

Part II began: We agreed to assess goals that had been met as a student and to evaluate where she is now as a certified court reporter.

The court reporter then said (I have permission to share) “When I was going to school then, I was not putting in as much as I should have. Then working with you, I decided I could do this – I really could do this. I decided to not do this and to not do that, but to really do this and to not make excuses. That was how I came a long way. I focused as you advised.”

Thus, we spent our time working together constructively, realistically focusing.

Part III: Instead of focusing on the loud voice in her head, we focused on the tasks that would realistically work with her present schedule and her goals now. Today.

Her question “exactly why am I doing this now?” remained with me after we scheduled updates and ended our time together.

This very question itself, in my opinion, will give you freedom.

Have you asked yourself this question and identified what is important?

Have you asked yourself this question on a good day – and not when events are comedy for Saturday Night Live?

I believe this is an excellent question. We take risks when we ask the question, “Why?”

Together we focused on the nutrition for the goals.

The court reporter and I made a conscious choice to create strength with training while working.

What I heard the court reporter say – and what was identified later by her words – were her fears. I heard, “I am afraid …” Her true fears were shared “straight up.”

Yes, I could hear fear in her voice, as well as the frustration.

I could hear fear as very real facts were shared by this working reporter.

When she was a court reporting student, she fear identified, too. Together we addressed the fears then.

Together we walked straight into her fears now.

Fear can be a motivator – if we are moving away from fears or toward goals.

I believe that we are imprinted with past moments.

My opinion is that any professional training that requires excellent daily standards as we learn a new language and begin to build technical skills will create survival skills that any TV reality show would ever understand.

Instead of “You’re Fired,” our TV show could be called “You Passed! You’re Hired!”

We are not cast on an island to fend for ourselves alone, though it may sure feel close to that.

Individuals outside our profession are often stunned to learn that pass rates on tests in our court reporting speedbuilding classes require a 95 to “pass” up to the higher speed.

A grade of 94 is not a passing grade in court reporting school within a 60- to 225-word per minute speed class. (I used to complain to my parents, each educators, “94 is a failing grade!” Mom and Dad, would smile, “You’re the one who chose the court reporting schooling and the NCRA-approved training, yes?” I would sigh, “Yes, but – ”)

We need a minimum of two tests (some schools require three tests) at 95 before we “pass” to the next speed.

Yes, we are challenged to always strive for perfection… in school, and then on the job. Always.

Having attended court reporting school myself when (it seemed like) every day was “you didn’t pass this one” as the (speed test) papers were handed back to students. To me, these were moments that could weaken individuals outside of our field.

I still refer to my court reporting schooling as “walking barefoot on broken glass.” Really. Good glass.

Exactly why are you doing this now? Is it your passion? Is it your desire to help others in court, depositions, captioning TV and/or providing CART? This is just a sampling where we know our skills are now valued and appreciated.

Do you have a vision where you want to go? Are you there now? Do you have support for your choices now? Have you met individuals who are fun and are proof to the fact that students and working court reporters do tweak their skills, do advance goals and do not let daily fears guide them?

Are you worried about others who may judge you on your choices? I have asked this question and listened to very private opinions.

I have also heard individuals say, “Nah, I just want to stay employed and pay my bills, okay?” Got it.

Perhaps asking the “exactly why am I doing this now” question is the healthiest step forward. My opinion is that by going within to ask the questions that are creating the fears is a good, healthy step.

Court reporters do not let the tail wag the dog.

Seeking success we define exactly why we are doing this now.

Part I of III is posted May 1, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

24 May 2013

Exactly Why Am I Doing This Now, Part II of III

Exactly Why Am I Doing This Now? Part II of III
By Monette Benoit, All Rights Reserved.
May 15, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

We agreed to assess goals that had been met as a student and to evaluate where she is now as a certified court reporter.

The court reporter then said (I have permission to share) “When I was going to school then, I was not putting in as much as I should have. Then working with you, I decided I could do this – I really could do this. I decided to not do this and to not do that, but to really do this and to not make excuses. That was how I came a long way. I focused as you advised.”

Thus, we spent our time working together constructively, realistically focusing.

Instead of focusing on the loud voice in her head, we focused on the tasks that would realistically work with her present schedule and her goals now. Today.

Her question “exactly why am I doing this now?” remained with me after we scheduled updates and ended our time together.

This very question itself, in my opinion, will give you freedom.

Have you asked yourself this question and identified what is important?

Have you asked yourself this question on a good day – and not when events are comedy for Saturday Night Live?

I believe this is an excellent question. We take risks when we ask the question, “Why?”

Together we focused on the nutrition for the goals.

The court reporter and I made a conscious choice to create strength with training while working.

What I heard the court reporter say – and what was identified later by her words – were her fears. I heard, “I am afraid …” Her true fears were shared “straight up.”

Yes, I could hear fear in her voice, as well as the frustration.

Part I of III is posted May 1, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

15 May 2013

Exactly Why Am I Doing This Now? Part I of III

Exactly Why Am I Doing This Now? Part I of III
By Monette Benoit, All Rights Reserved.
May 1, 2013

The requested tutor and empowerment coaching appointment began with a simple question.

My question to the court reporter was simply, “How are you?”

There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.

Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.

Ah, court reporters and court reporting students.

When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.

This individual and I have worked together in the past. She emailed with a question requesting numerous sessions.

Again, I found it interesting that the tenacity and goals that were set by this person while enrolled in court reporting school (her words) “who would never make it out of school fast enough” were now similar to today’s scheduled session.

“I’m not going to spend another dime to improve my skills when I have paid so much to get where I am.” (I remained silent.)

“I know people can do what I am trying to do now. If they can do it, why can’t I? I want – No, I need to earn more money. I didn’t go to court reporting school to be at the bottom of a seniority list with working court reporters after this period of time, did I?” (I remained silent.)

The sentence I truly enjoyed (professionally and personally here), “I’ll just get there and take it from there when I do get there, okay?”

I listened to this gainfully employed court reporter.

“The support on my software is about to expire. I have to pay for that, too. And the support on my new writer is about to expire. More money there! All that adds up to a lot of money and it is due very, very soon!”

The reporter summed it up, “I just am wondering exactly why I am doing this now …”

And there we had it. The dancing zebra in the room was bowing and exiting.

Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.

Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

01 May 2013

An Alpha State of Mind, Part I of III

An Alpha State of Mind, Part I of III
By Monette Benoit, All Rights Reserved.
January 3, 2013

Part I of III: Did you know that while your brain is in the alpha state that your muscles, nervous system, and cells have a different pulse per second?

Scientists have discovered that brain waves within the alpha state function at a different level of consciousness, perhaps half the normal rate. Did you know that?

Many of us do know that the alpha state is a “level” people seek while praying and meditating. Children who are taught how to reach alpha levels during chemotherapy have different (good) results while receiving medical treatment. Biofeedback teaches this information, too.

Beta is defined as the “level” needed to function while we are awake. Beta incorporates our five senses. Beta levels may have brain pulses which fluctuate 15 to 20 pulses per second.

A good night’s sleep requires the alpha level. Again, pulses in the brain define alpha.

Alpha levels are approximately seven to fourteen pulses per second. Individuals have defined “intuition” as “a state of consciousness” arising from the alpha level.

Theta is deeper than alpha, involves dreams, and is another “level” we seek to reach during a good night’s sleep. Theta has brain frequencies approximately four to seven pulses per second.

Delta is the deepest sleep level with four pulses or less. Delta levels are documented to be “dreamless.” Many define the delta level as “unconscious” with fewer than four pulses per second. I wonder if anesthesia involves delta. I do not yet know. Yet I learned much as I listened to the conversation, the words I am sharing below.

And this relates to our court reporting field how?

During a job, professionals were discussing the human body, our ability to focus, how we focus, how we store energy, and how our body works with differing brain pulses.

While I was seated in complete listening mode, and our court reporting work posture, one of the professionals who had been speaking, looked to me and was quiet. I paused and waited and waited.

Then the professional said, “Monette, since you are a court reporter, you are able to enter the alpha stage very quickly and very deeply from the beta level. Did you know that?”

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

03 Jan 2013

Wheels Slowing Spinning? What’s Your Motivation? Part III of III

Wheels Slowing Spinning? What’s Your Motivation?
Part III of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I began: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.) Many of us have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers? Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

Part II began: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is? Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words for you, great.

If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk. Now may be the time to move away from some of the daily drama that we “know” fills our busy world.

When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible. Often, we will do our darnest to avoid sitting in that darn traffic.

We avoid sitting with the wheels slowly spinning.

Are your wheels slowly spinning? What is your motivation?

Part III: What would motivate you to act on your motivation once you define specifics?

Is money again at the top of the list? When was the last time you left a job, onsite or remote, as a court reporter, captioner, CART provider, or student and felt that you had pitched your best? When did you last know you accomplished what you had planned and had worked toward?

Perhaps you want to raise your expectations for your world and to believe that you do have the coping skills to live the life you planned.

When I listen to individuals sharing their dreams, their hopes, their expectations, their fears, and yes, their successes, I am honored at what is shared straight-up, no excuses given. Court reporters tell it like it is. Really straight-up.

As we prep to roll into the holidays many of us will spend time helping others. We will schedule our time around other people’s schedules, personally and professionally, adding to the expectations of others with our hearts, our ears, our hands, and our time.

I want to suggest that you remember you are an investment that will multiple into grand, new paths when you are truly making the best choices for you.

What is your motivation to get up each day? For what are you grateful each evening and within your quiet moments?

My wish is that your goals, your dreams, will begin to whisper to you.

I wish that your whispers will become dreams, then goals.

Your goals will become committed statements.

Your statements will become reality.

You are what motivates me as I finish this article late in the evening on another extended deadline.

So many reporters and students have crossed my path as a result of my years of court reporting, publishing books and CDs, learning how to provide and then sharing CART, captioning, teaching, tutoring, coaching, public speaking, and sixteen years writing this JCR (Journal of Court Reporting) “Beyond The Comfort Zone” column.

Tonight I am working with eyeglasses that are broken (yes, we just move forward, don’t we?). I am helping my mother continue to deal with serious health issues as she grieves the death of her husband (my dad) of fifty-eight years. Then I read an email or receive a message wherein you share. The spark(s), and sparkle, in many of you is what motivates me, and I thank you.

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

30 Oct 2012

Thriving In Five – Or Less, Part I of III

Thriving In Five – Or Less, Part I of III
By Monette Benoit, All Rights Reserved.

Part I: Why thrive in five? Why thrive with less?

I believe the majority of individuals in the court reporting profession think of the number ‘five’ as a take, a 5-minute take.

Thriving in five? Yes.

Thriving in less than five? Yes, this relates, too.

Recently, I read that the average person thinks 50,000+ thoughts a day.

I smiled immediately thinking (adding to my average number of thoughts that day) that court reporters must have many more than 50,000 thoughts a day.

Our tenacious personalities, our “word” work and our “word” schooling, in my opinion, would add up to many more than the average person, yes?

Back to the thriving in five.

We can create five goals while in school, while working as a reporter, while testing, and while improving skills and our goals.

Thriving in five may be customized for working reporters and for students.

Thriving in five may be long term.

Thriving in five may also be short term.

Five words. “I will accomplish this now.”

Five? “Bring it on; I’m prepared.”

Less than five? Yes, there are many.

“I will remember to breathe.”

(In class, one day, during a mandatory test, a student forgot to breathe and hit the floor with a bang. I could not stop dictating the test. Yet my ears and eyebrows remained raised for almost five minutes. That student then stayed down on the hard, tile floor, “so I didn’t interrupt anyone,” waiting for the end of the test and the moment until all fingers stopped writing in a large classroom. I cannot make that up.)

Five words. I note when people share and ask, “What is your lowest fee?” “Then get that bid back.”

As summer marches forward the thrive in five may become “a task to be accomplished.” “Something I need to finish now.”

I started thinking about thrive in five while working with students and reporters.

“I need to learn it.” “How do I write it?” many students ask.

Me, “How does your theory define it?” (Okay, that’s six words.)

“I haven’t looked it up.” “Why transcribe all my tests?”

“I’m sure I didn’t pass.” Yikes.

After a 5-minute take and while at work we have the ability to learn so much about how we write, how we hesitate, how we misstroke a word or a phrase.

We can also learn how to avoid repeating that same error, that untranned word or phrase.

When we learn a new skill or new language, typically there is a steady climb with improvement.

As we continue to hone the new skill or a new language, typically the skill plateaus and/or the skill may pause.

Our skill advancement may seem to slow down or – worse – have a dip. This is normal, say experts.

Yes, one might state that it is normal if they are not the individuals who are experiencing the change in rapid advancement. Yet this is how we learn a new skill, a new language. It is.

Part I of III is posted July 13, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted July 31, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted August 8, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

13 Jul 2012

Weeding, Inner Landscapes, Nuclear Implants, Part III of III

Weeding, Inner Landscapes, Nuclear Implants, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain. …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills. …

Part III: Individuals in our field desire to improve and to advance management techniques.

Where are you stuck?

Where do you think you are stuck?

What weeds do you want to eliminate to avoid frustration and wasting time (words often shared with me)?

So where does the “nuclear implants” from the title come into this month’s column?

Simply put, I thought you would enjoy this true event.

As I was “weeding” this article, my office received a phone call.

I was informed I needed to promptly return the call as “they need help for someone with a nuclear implant.”

Yes, I promptly returned the call.

Yes, the individual has a (long) job title specific to assisting consumers and individuals with specific requests.

The person making the request then stated, “The reason for phoning is to have you translate the language for nuclear implant people.”

Yes, I am sure the request was for a cochlear implant – not nuclear implant – and translation of a language is not necessary.

As a court reporter I listened and was then informed by this individual what “all we really need is your lowest price to translate the language for those nuclear implant people? That’s all we want to know.” Imagine that.

Weeding, inner landscapes, and nuclear transplants.

Our work and our world is changing.

I believe that you deserve to remove the weeds (this may include people, too) in your world.

You deserve to customize your inner landscape and to enjoy the process.

And I wish you persistence on your path.

As I finished this article, the mail was delivered.

The postal lady said, I kid you not, “Here you go. I spent the last several days weeding my yard and my mother’s yard. She’s too old, 96, to do it by herself. It sure is soothing to weed, isn’t it?”

I blinked hard and tipped my head.

She said, “At the end of my busy day I actually look forward to going out there and just ripping those weeds up out of the ground – roots and all!”

I bowed my head, smiling.

“Yes indeed,” was my only reply.

She wiped the sweat off her forehead with her elbow and upper arm.

She laughed, “I work hard all day outdoors, too, to then go out there and go get ‘em. That’s how I’m relaxing now. And I find it soothing. I get to think and plan my next day and my world. Whoever thought I’d actually look forward to that?”

I smiled and watched her depart. Yes indeed.

Weeding helps her to sort the details and to plan her world.

And you? What helps you?

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Jun 2012

Weeding, Inner Landscapes, Nuclear Implants, Part II of III

Weeding, Inner Landscapes, Nuclear Implants, Part II of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain.

Warm winter temperatures and so much rain have brought the gift of bluebonnets, roses that bloomed all winter – as well as weeds and fire ants.

We have so many weeds that we are now being “warned” (actual word) by “experts” via newspapers and news that the weeds and bugs “to come will be extreme” (actual words).

The lack of low temperatures also has gifted us with “extreme” pollens, and we are being warned about allergens that “will explode” as temperatures rise.

The subject of weeds has overtaken, my opinion, the majority of topics when people now greet each other.

Running an errand recently, a man approached and said, “It sure is warm out there. The fleas are going to be abundant this year. You better take care.”

I was not sure if he was joking. Nope, he was sincere.

I stood poker-faced and listened before he shared “the bad news about weeds” and what is predicted.

I looked around the store, paused, and softly said, “You sure are full of good news today, yes?” …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills.

Inner landscaping includes celebrating your strengths.

When you know that a change is needed (or is going to be needed) this is a strength.

Many of us know the experience of looking over our shoulder and seeing (knowing) when the change or adjustment “should” have been made.

One person’s weed may be another person’s flower, yes?

I know people who ruthlessly uproot all sunflowers to prevent sunflower seeds from spreading.

I also know people who love the tall flower and purchase specific seeds to grow larger sunflowers in their yards.

Your landscaping will be different than others around your world (work and school).

Permit the process, the weeding, to methodically integrate into your world, into your schedule.

I often share with people I coach and tutor that in order to successfully run a marathon we achieve best results when we put our sneakers on. (You know who you are if you just nodded.)

On my lawn-weeding yellow brick road I have purchased multiple products to assist me.

After applying products, when weeds, fire ants and bugs are not eliminated I shake my head. These products must work for somebody, I think? So why not me?

Do you see the correlation?

Reviewing my weeding and landscaping goal (and fire ant elimination) is an intention wherein I “want” to see an improvement or achieve the desired result, yes?

The lettering on each label, typically in all caps, states that weeds or bugs will be eliminated with “one simple dose” – and this raises my expectation as I purchase them, then apply ingredients. I now have an entire shelf dedicated to products that did not bear fruit on the “quickly” or “one simple” dose.

Then I ask another person for a recommendation; I ask what worked for them.

The comparisons to weeding and landscaping does relate to our work.

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

12 Jun 2012

Weeding, Inner Landscapes, Nuclear Implants, Part I of III

Weeding, Inner Landscapes, Nuclear Implants, Part I of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain.

Warm winter temperatures and so much rain have brought the gift of bluebonnets, roses that bloomed all winter – as well as weeds and fire ants.

We have so many weeds that we are now being “warned” (actual word) by “experts” via newspapers and news that the weeds and bugs “to come will be extreme” (actual words).

The lack of low temperatures also has gifted us with “extreme” pollens, and we are being warned about allergens that “will explode” as temperatures rise.

The subject of weeds has overtaken, my opinion, the majority of topics when people now greet each other.

Running an errand recently, a man approached and said, “It sure is warm out there. The fleas are going to be abundant this year. You better take care.”

I was not sure if he was joking. Nope, he was sincere.

I stood poker-faced and listened before he shared “the bad news about weeds” and what is predicted.

I looked around the store, paused, and softly said, “You sure are full of good news today, yes?”

He nodded and said, “Yeah. Remember. And I warned you!”

How does this relate to court reporting?

We continue to receive frequent emails and news that our profession is shifting.

I listen to court reporting students, court reporters, CART providers and captioners sharing their deepest concerns and fears.

Since the death of my father and Mom’s continued hospitalizations with serious complications and gifted hospital MRSA, C-Diff and other infections, I find weeding now to be a task where I am mentally sorting out details.

Weeding abundant new growth in the soil and yard has become a task that is simpler than it used to be (for me).

And the small snake I picked up as I was weeding recently was just as surprised as I was. Really.

As I weeded today, after multiple days of recent rain and multiple days of heavy rains yet to come this week, I thought about the landscaping in the yard and landscaping in our world.

Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

01 Jun 2012

How To Write Ineffectively, Part III of III

How To Write Ineffectively, Part III of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate. …

Part II: Is the problem not having the word translate correctly? That is fixable.

Is the problem being in over one’s head with a job that is too technical?

Knowing when to ask for backup and seeking help is essential here, too.

Have you ever written a test or a job where you thought the speaker(s) would never stop talking?

Have you endured and stayed in the chair while the words were “way” fast, too difficult?

Yet, when the event finished, the earth did not swallow you (I have prayed for this, CARTing to large screens).

Part III: Writing every day and not progressing? What is tranning correctly, and what is an error is, again, going to be very different for a student and reporter taking a 5-minute test and a court reporter, CART provider, or captioner, providing the verbatim, accurate record.

Do you know your software? Are you trailing when you make the error? Are you dropping multiple words? Do you know your theory? Can you fingerspell the word? (I cannot tell you how many individuals tell me they have never been able to do this and will never be able to accomplish fingerspelling.) Learn to fingerspell words, know what is in your dictionary, fingerspell the dang word and get on to the next word. Really.

Do you have test anxiety? Anxiety contributes to errors.

Where did you excel on a test or on the job? What enabled you to feel good, to sit taller, to know you were doing a great job? Focus on that, too.

Good writing – excellent writing is vital.

Analyze what is working for you and what needs improvement.

The “evidence” is right there in front of you. Truly.

Are you taking vitamins, exercising, sleeping more than five hours a night?

(I am making a point with five hours a night unless you are one of the special people like Betty White, 90 years old, who only needs four hours. Standard? Not for many of us, right?)

If you are writing ineffectively I want to ask what appears to drain you?

Are you enjoying your schooling and career adventure? (It is a path with great learning curves, my opinion.)

Are you satisfied at work?

Do you feel that you are working far too many hours? That may contribute, too.

Many reporters tell me that they are “now expected” to do more and now receive less income.

Many individuals, during coaching, tell me that they “resent” this.

If you feel overwhelmed, while working privately with you, I would ask if you have any area in your life where you feel true joy.

When students were truly overwhelmed, I encouraged students to come to the SAMM Center, San Antonio Metropolitan Ministries, a homeless shelter in San Antonio, and work the chow line with me. Really.

What charges you and inspires you? This is unique for each of us.

If you are focusing on how to avoid writing ineffectively, I would recommend that you enroll in a seminar, a webinar, request private tutoring/coaching.

Attend a convention to find the spirit and enthusiasm that brought you into this wonderful profession in the first place.

Conventions and online gatherings share enthusiasm and expertise from gifted professionals.

I always learn from each event “and” the person who asks the question that may appear simple to others. These events are wonderful for recharging you.

Will you ever write a perfect test, a perfect take, a perfect job, a perfect class and perfect show? Perhaps, my friend.

This is always our goal, yes?

Find the resistance, take charge, and confidently move forward while writing effectively.

Opportunities are waiting for you. Waiting for you.

Part I of III is posted May 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

25 May 2012

How To Write Ineffectively, Part II of III

How To Write Ineffectively, Part II of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate. …

Part II: Is the problem not having the word translate correctly? That is fixable.

Is the problem being in over one’s head with a job that is too technical?

Knowing when to ask for backup and seeking help is essential here, too.

Have you ever written a test or a job where you thought the speaker(s) would never stop talking?

Have you endured and stayed in the chair while the words were “way” fast, too difficult?

Yet, when the event finished, the earth did not swallow you (I have prayed for this, CARTing to large screens).

Then upon review of your notes after realtiming (I know you want to realtime all your work), you discover that your work was better than you thought? That happens, too. Really.

Our dedication, training, and discipline to detail ensures we always seek 100 percent.

When we are less than 100 percent, what do we remember?

The words that did not tran or were problematic.

We all have written words wherein we were sure the individual was not speaking English.

(CARTing college Latin for an honors student, was easier than reporting individuals and expert witnesses who insisted they were speaking English. It happens in our field, right?)

Writing ineffectively might be failing to overcome patterns and areas that continue to expose our errors.

I am not suggesting that we change (all of) our writing, yet I am suggesting that we focus on precisely what is creating problems.

Writing every day and not progressing?

What is tranning correctly, and what is an error is, again, going to be very different for a student and reporter taking a 5-minute test and a court reporter, CART provider, or captioner, providing the verbatim, accurate record.

Do you know your software?

Are you trailing when you make the error?

Are you dropping multiple words?

Do you know your theory?

Can you fingerspell the word? (I cannot tell you how many individuals tell me they have never been able to do this and will never be able to accomplish fingerspelling.)

Learn to fingerspell words, know what is in your dictionary, fingerspell the dang word and get on to the next word. Really.

Do you have test anxiety? Anxiety contributes to errors.

Where did you excel on a test or on the job?

What enabled you to feel good, to sit taller, to know you were doing a great job? Focus on that, too.

Good writing – excellent writing is vital.

Analyze what is working for you and what needs improvement.

The “evidence” is right there in front of you. Truly.

Part I of III is posted May 3, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 25, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

15 May 2012

How To Write Ineffectively, Part I of III

How To Write Ineffectively, Part I of III
By Monette Benoit, All Rights Reserved.

“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.

I have been asked to elaborate.

I wrote, “… The circus comes to town in the blink of an eye. … Students and court reporters know how to work, and we know how to write ineffectively. In short, we know what does not work.”

As I received comments and questions I read, “I received my school certificate, but I haven’t passed state or NCRA certification. I have so much – as other students – to contend with, and even though we try to practice every day, we don’t progress. Lord knows we pray. This can be depressing.”

Multiple emails from reporters detailing how they write ineffectively, another email about not seeming “to get anywhere” while “trying to practice” every day, including the term depressing and earning certification – these are each important words to me.

Students develop specific skills, in my opinion, while in school.

Upon graduation, court reporters learn a complete new skill set while realtiming.

(I am in awe of the students now graduating with conflict-free dictionaries and custom software packages to specifically meet their needs, their requests.)

Our intention while in school, in my opinion, is to pass that test.

Our intention while on the job as a court reporter, CART provider, and broadcast captioner is to accurately have each word translate accurately.

Certificate pages in depositions and courtrooms require our signature stating we provided an accurate transcript (wording varies with each venue, state, and court, we know).

CART providers and captioners know that their consumer(s) and/or viewing audience are relying upon their finely tuned skills to accurately realtime each word.

Writing ineffectively, for a student and/or a reporter, would include not eliminating efforts that are unproductive. Yes?

Simple, yes?

Perhaps not, it seems, from the students and professionals who contact me.

“How do I change my writing?” they ask.

Working harder for each test and on each job does take its toll.

Stress, burnout, ill health – we know these issues may surface when work and testing are challenging.

Yet many people with a refocus will change the challenge.

I have placed my head on my desk or the steering wheel with the simple mantra, “That will never happen again.”

Then I work and focus upon removing that problem.

Does it work the first time?

I wish.

Yet, a focus draws attention.

We learned theory and progressed through school, yes? You can change your focus.

Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 25, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

03 May 2012

There’s A Lot Going On In The Circus, Part III of III

There’s A Lot Going On In The Circus, Part III of III
By Monette Benoit, All Rights Reserved

Part I: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments. …

Part III: Our circus may have colorful connections; yet we know that every word, and every new skill, every new goal, and every new item added on our to-do list will change the whole enchilada.

And this can be a good thing when we are the masters at the circus gate, and when we are the one who remembers to set aside time to reach our personal and professional enrichment.

When we have the tools to know how to successfully write each word, how to succinctly respond and react to each action which may have power over our journey, we are one step toward mastering our crossroads.

We can be the conductor in “that there” three-ring circus.

Oh so true, many of us have been inside the circus so long that the circus feels comfy and familiar.

Coaching, I frequently comment to students, reporters, and to court reporting instructors, “There’s a whole lot you got going on in that there circus.”

Each person responds with sincere, honest replies.

Every student, every reporter and every instructor, shares full and complete accountings to their circus. I’m talking sustained, detailed descriptions. Many, just listening to their own words, laugh saying, “Did I really just say that?”

When we step back and look around, many of us are amazed at what we are actually accomplishing while in the circus each and every day.

Thus I ask you to listen to your words containing “should, could, need, want” and to then listen to your circus.

I am not requesting a complicated flowchart with systematic details and annotated exhibits.

I am suggesting that you (me, too) may be permitting exterior people and exterior energy to divert you away from your true “expansions.”

Do you have a lot going on in your circus?

Ask yourself this question three times a day, and you will know the answer.

You will know where you are headed and where you want to be.

The circus then becomes a focused mindset enabling each of us to transform our world moment by moment.

“Monette’s Circus Survivor Manual” is a simple yet powerful tool when you are the chef to your whole enchilada – and you are not on autopilot.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Mar 2012

There’s A Lot Going On In The Circus, Part II of III

There’s A Lot Going On In The Circus, Part II of III
By Monette Benoit, All Rights Reserved.

Part I began: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered.

Individuals who have been on autopilot seek to regain their private and professional world. How? Ah, grasshopper, this varies with each person and with the circus.

The circus, as I coin the term, is the whole enchilada. It is the noise, the chatter, the bright lights, and the colorful people you permit to join your festival. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments.

Recently, as I worked with an individual seeking to regain balance I asked, “What is the best quality you now have?” I kid you not – the answer was two words: “Nothing works.” Hmm.

Yet if I spoke to that individual a few hours later, a day, or even a week after my direct question, I am willing to bet that the answer would not be “Nothing works.” The answer, and the circus, would be different.

The colorful circus with loud music was present at that moment.

Yet many of us have experienced calm moments in a circus.

There are sounds of soft music as we stroll the circus path.

There are wafts of delicious smells as we stroll the circus. There are moments of quiet and calm as we twirl on a ride.

There are sweet moments watching small children, wide-eyed, who reach up and out to an animal or to an adult.

The guide to surviving the circus is simple, yes?

Take the good, leave the bad, don’t overeat, know when to walk away, and remember where you left your car.

Once the guide is clear at the circus, and we know the circus can march into our world now with 24-hour cycles of technology, communication and social media, we then have a motivation to place our circus boundaries and to stick the boundarird, yes?

Court reporters, students, and instructors have stunning survival skills.

Students are working and attending school online or onsite; court reporters, captioners and CART providers are capturing words, challenged with new experiences every day, and working to expand skills.

Our goal is to accurately write each word the first time and to preserve events.

Simple, right?

Simplicity in our world involves multiple exterior variations on the job, in school, and while racing to a store to purchase food that is essential for that next meal.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted March 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

20 Mar 2012

There’s A Lot Going On In The Circus, Part I of III

There’s A Lot Going On In The Circus, Part I of III
By Monette Benoit, All Rights Reserved

Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered.

Individuals who have been on autopilot seek to regain their private and professional world. How? Ah, grasshopper, this varies with each person and with the circus.

The circus, as I coin the term, is the whole enchilada. It is the noise, the chatter, the bright lights, and the colorful people you permit to join your festival.

When we watch our own circus we are able to see the excuses (I include myself here, too), the shoulds, woulds, needs, and wants – which also include other people’s needs and wants.

Often we allow the currents, typically swift, to move us powerfully into directions we might not have desired.

How does that happen? My opinion is that we set out with the best intentions.

The tenacity for this profession, and the well documented 92 % failure rate in court reporting schools, ensures that those who successfully complete the program are disciplined.

Our “best intentions” may become overwhelming when we check e-mail, return calls, and begin the daily commute to work or to the home office (that can be tricky, too).

And I have not included essentials like food and equipment that “needs” to consistently work together to ensure a record or a test with the “needed” passing score.

When changes occur, we respond.

Other people’s forest fires may quickly become inroads into our circus.

Work forest fires may require that we step up to the plate and quickly move our established boundaries.

Did an expert witness appear without full communication to all parties?

Is an ill jury member altering the week’s schedule for the courtroom?

Remote CART providers and broadcast captioners may experience (audio) problems – beyond their control – that may not be resolved for extended periods of time.

“This just in” quickly shifts boundaries or schedules.

The circus comes to town with the blink of an eye.

In realtime, we then work to cope with ensuing changes.

My opinion is that this relates to our personal world, too.

Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted March 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

02 Mar 2012

My Village Chief is HOH, Part III of III

My Village Chief is HOH, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.

He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.

When he turned his head, I saw the aid. Then, I saw the second hearing aid. …

Part II: He paused, “Can any court reporter do that?” pointing to flawless live captions.

I ducked my head, thinking … thinking. He leaned in to hear my answer.

“May I ask you something first?” I asked softly.

He nodded. Slowly, I asked, “Can any GP, general practicioner, any doctor, do what you just did?”

The doctor looked puzzled.

I asked, “Can any doctor go into an organ, one bleeding for months from cancer radiation not knowing what the doctor will find, eliminate multiple blood clots, clean the organ, and assist the patient – all in realtime – as you just did?”

He shot back in his chair, “No!”

I leaned into my village chief, “That’s my answer to you.” …

Part III: A nurse ran into the room with a phone. She said slowly, loudly, “HERE! When it rings, you answer, okay? The cardiologist will phone, okay!?”

My village chief paused before he looked away. I saw it.

Everyone could hear that nurse.

When the phone rang in my village chief’s hand, the nurse loudly said, “It’s ringing!!” He looked to the floor and said nothing before he placed that phone to his ear.

Soon, he departed without looking back, “We have to do this before this patient leaves Recovery. We only have minutes.” I thanked his back as he exited. Yes, he heard me.

A cardiologist appeared.

Soon, I answered my parent’s questions, and chose not to volunteer details while anesthesia and specialists were flowing in and nearby – all in realtime.

Then I drove to the one parent, recuperating after 57 days in hospitals now able to sit up.

I left out “Really bad. Could die …”

I focused on, “The doctors are wonderful.”

I checked meds, fed my parent, took out the trash, drove home.

That night a package arrived. (I receive a JCR, Journal of Court Reporting, for my library due to this column.) I was surprised to see the March 2010 JCR, not a current edition.

The cover detailed court reporters reporting veterans’ stories. My column that month was “A Number Of Firsts” profiling Karen Sadler, Ph.D., self-described “severely hard of hearing,” and Karen’s path to doctoral studies.

The next day I took the NCRA JCR, within envelope (to avoid others seeing my magazine), and waited for my village chief.

In IM-ICU I said, “I think this is a sign that I’m supposed to give this to you. I circled HOH and veterans articles you might enjoy.”

The proud WW II vet said, “I have multiple surgeries, and I’m helping doctors tonight. I’ll read this before I go to bed. Promise!”

He patted my arm; my JCR was tucked under his left elbow. Then, he ran down the hall to his next surgery.

We see each other often now with two parents hospitalized for seven-plus months.

Recently, a parent was re-admitted through ER, then moved to the surgical floor.

Married 57 years, my parents were 500 feet apart before an ambulance transported one parent to another hospital without letting them see each other.

When I see my chief, I call to his back (he hears), “Hey, Village Chief!”

He always turns around, “Hi! I have a patient …”

I smile, “I know. You have a patient waiting in surgery.” “Yes,” then sprints off.

When he has a moment, I share a hug.

Privately, I share events that baffle me.

“There’s too much blood – on the floor, the patient, in a cup on a shelf, in the cath; the patient does not know where the door is. Still the hospital is working to discharge this ICU patient today.”

He listens, sharing private opinions. Private opinions.

The hospital did discharge the patient hours later. I insisted that my concerned “are charted” for this patient.

The patient, my parent, was readmitted approximately 7 hours later with a 103 degree fever.

The ER staff was adamant that the hospital never should have discharged this patient, and the patient would have died that night if the patient had not returned to the ER.

I immediately requested my village chief.

He stepped back in, again this man saved my parent’s life – again – and I am listening to this wise doctor who has a passion for his work – again.

My village chief is hard of hearing, and I would have it no other way. He has saved my parent’s life so many times I have lost count.

This is perfect in my world right now.

And now I thank each of you, court reporters, broadcast captioners and CART providers for all that you do to help others – to include my village chief. Thank you, mon amis.

Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

23 Sep 2011

My Village Chief is HOH, Part I of III

My Village Chief is HOH, Part I of III
By Monette Benoit, All Rights Reserved.

Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.

He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.

When he turned his head, I saw the aid. Then, I saw the second hearing aid.

He scheduled surgery, shook our hands, left to return to (his words), “What else? NCAA playoffs. You can phone my home; here’s my number. Nothing by mouth after midnight, okay?”

My parent said, “I like him.”

The nurses, “The doctor can’t hear very well. Everyone knows he has problems on the phone.”

I had been quiet. “He has high coping skills. His hearing aids greatly assist him.”

A nurse with IVs and a bleeding cath line, “If you want to speak to him you have to speak loud.”

I said softly, “He is highly trained. Wearing two hearing aids, I have great faith in this man.”

Another nurse, “People have trouble understanding him.”

I did not roll my eyes. My parent asked (knowing I have worked with hard of hearing, HOH, and Deaf since 1993), “Do you think he can hear me, others, and operate with hearing aids?”

I smiled, “Very much so. He will do an excellent job.” The nurses remained silent.

The next morning at 7 a.m. we rolled into pre-op.

I said I would wait in the room for updates.

O.R. staff insisted that I wait in the designated surgical area.

I looked to the surgeon, “No. I’ll wait in the room for your updates.” He nodded; off they went.

Post-op the doctor sprinted into the room, “It’s much quieter in here. Thank you. Now let me tell you what happened.”

I asked if I could write medical terms he was sharing – technical terms – including “this is very bad – could kill … We have a cacophony of bad events …”

He nodded, “I know you’re a court reporter. Sure.”

I wrote new medical words. He gently corrected my spelling. I felt guided.

Then I said, “I need a village chief right now. It’s been so many months with two very ill parents. There’s so many doctors I can’t count. Many do not speak to each other as they ‘round’ giving different orders and meds. If you guide me, I’ll follow. Would you be my village chief?”

He beamed, nodded, and touched my left elbow.

Then he lowered his voice, “May I ask ‘you’ something?”

I nodded.

My village chief pointed to the TV (I had turned captions on), “I know you’re a court reporter, teacher and author; you do that.” (I had not spoken about my work.)

He paused, “Can any court reporter do that?” pointing to flawless live captions.

I ducked my head, thinking … thinking.

He leaned in to hear my answer.

“May I ask you something first?” I asked softly.

Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

02 Sep 2011

De-Can’t The I Can’t, Part III of III

De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010

Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.

The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.

When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”

This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”

Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.

As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.

What does this have to do with our work, our path? …

PART II began: I did not know the man, though I knew the national corporation.

Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”

I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”

I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …

PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.

I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.

My opinion is the focus in the phrase is similar to a focus with red cars (as an example).

When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.

Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.

When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.

I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.

Was this successful? Yes.

Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.

One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.

Words have power. Words define who we are at the moment.

Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.

We are really, really good word people with sophisticated (finely-trained) disciplines.

“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.

We have limitless choices with ‘huge’ potential.

Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.

And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.

Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

—–Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

15 Dec 2010

Leaves of Grass and Accuracy, Part 3 of 3

Leaves of Grass and Accuracy, Part 3 of 3

By Monette Benoit, All Rights Reserved.

Part I was posted on Monette’s Musings, www.monettebenoit.com January 4, 2010
Part II was posted January 13, 2010

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Part III:

Perhaps what is missing on “write it faster and figure it out after” is what is not being said. How is the individual’s vocabulary? How accurate is vocabulary recognition? What is the discipline to stroke accurately?

Robert W. McCormick was my theory instructor. He was NCRA’s 2004 Teacher of the Year and had expectations for each student. He still does.

Recalling my own court reporting training (within an NCRA-approved college), I still say – voice low – “It was like walking on broken glass, barefoot, uphill, both ways.” People in my dorm were majoring in “partying.”

There were no summer classes. You did it their way or your seat was yanked. And we signed papers documenting that we were often being reminded of the school’s policy for ‘zero tolerance’ (my words there).

My granny said a rosary every morning I was enrolled, so I would “pass.” She did.

My parents prayed too, and they had a backup plan – which was not shared with me – should I not graduate. Yet they, each an educator, encouraged me every day – permitting few pity parties from their daughter.)

When we graduated from our program, we did not seek work.

At that time, the White House, FBI, CIA, Kodak and large companies exclusively hired his graduates.

Employers strolled the halls and contacted us – for court reporting – not transcribing with foot pedals.

What was emphasized? Theory, accuracy, discipline, words, English, punctuation. Learn theory; focus on accuracy; work on details.

So where are ‘leaves of grass’ from the title?

Since 1984, I have sponsored a foster child in the Philippines. Seychelle (and family) has been with us only four years. Yesterday I received a letter with her artwork. Next to her note was a picture with workers bent over a rice field.

In pencil she wrote, “I am now in college, studying at University. It’s really hard to be in college when you know that life is different from high school. It takes one and a half hour taking a ride to school, so I have to wake up early. During weekends, I focus on my studies and try not to hang out with my friends. And that’s how I go – taking another leaf to reach the peak of my success.”

Below her text was pencil artwork with the Olympics symbol.

My opinion is that court reporters and students frequently reach to take “another leaf to reach the peak of my success.”

When we are in the flow with a powerful theory, self-discipline, and avoiding shortcuts, success comes to us. We are not hoping ‘it’ accurately arrives – later.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

20 Jan 2010

Leaves of Grass and Accuracy, Part 2 of 3

Leaves of Grass and Accuracy, Part 2 of 3

By Monette Benoit, All Rights Reserved.

Part I was posted January 4, 2010

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Part II:

I tutor (and help with NCRA national and state test prep) individuals who share “the secret to success” discussed on forums and in class regarding how to pass tests is “by using a steno machine with paper and reading through garbage paper notes.” Really? Really?

As shared: Many agree that “writing from memory and transcribing through trash can be done.”

Students, “We were shocked when classmates and teachers validated that, telling us that our notes would clean up once we are working.”

“Secret to success” individuals shared this gem: “Just get your tests no matter what, and then when you’re working it will be easier. And your notes will clean themselves up later.” (This includes notes – gasp – with drops, errors, missing Q&A banks, and punctuation.)

These conversations are from students not writing an accurate speed to get into a dictation room, and then hope for the “gift” tests with similar questions that simply (as an example) change wording only in exhibit numbers “a whole lot” – a gift (their term) of well over 12 times on occasion.

They always add, “It hasn’t helped others to pass state and NCRA RPR exams, but I need to get out of here. Besides, I can find a job somewhere. I’m willing to start low and work my way up. I’ll take less money … to learn.”

I could not disagree more with this “secret to success.”

If individuals are going to work on their accuracy after transcribing, after ‘reading through’ tests, after earning a certificate and/or graduation, what will get the person to accuracy later?

Where will the graduating individuals work? Captioning? Not live.

Attorneys and litigators now expect real-time due to technology, yes? Yes.

CART? That’s a whole other topic for accuracy, fingerspelling, knowing your dictionary, software, and deaf sensitivity.

Who is going to hire individuals ‘working on accuracy after I graduate’? Read any NCRA JCR magazines and articles on technology?

Those who hire students and court reporters who are going to “figure it out (write accurately) later” ask: “They must know the best-paying real-time jobs are given to reporters who write accurately, right?”

A technology manager insisted I share: “There’s always low hanging fruit on the trees; it just doesn’t pay very well, and doesn’t have steady work or any job security.”

Part III will be posted January 20, 2010.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

13 Jan 2010

Leaves of Grass and Accuracy, Part I of 3

Leaves of Grass and Accuracy, Part I of 3

By Monette Benoit, All Rights Reserved.

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Students continue to ask me (more often than one would like) if the best way to ‘get the test’ is “to read through your notes, then figure it out, and it ‘will’ come to you once you are out in the field, right? Besides, no one talks like that (speed) out there. You can read through errors on a five-minute test.”

Perhaps a speck of truth exists in that thought, but it certainly is not the whole story. One example: students (plural) who contact me in “200-225 rooms are working on 160-240 wpm (words per minute) with multiple speeds in one room.”

Students not able to accurately write – in multiple venues – are advised, “It will come to you. You can read your trash notes to pass that 5-minute test.”

I read on forums, “Failure rates for court reporting students are 90 percent; real-time theories have a lot to do with this. Get your speed up to pass and then graduate. Your accuracy will come to you once you’re out.”

Fact: The failure rate prior to implementation (creation) of real-time theories was posted at approximately 92 percent. (I had to sign a document stating I understood this. My parents received a copy with my signature from my college; they still comment upon this.)

If real-time theories have a relationship to stats now, how is it possible that we who wrote before “conflict-free” theories became the norm had a ‘percent’ near today’s existing number? And some say, “Real-time theories have a connection?” Many think not.

Successful real-time writers know we can not shortcut theory.

Is it possible that students who are self-described “brief junkies” – who, in an effort to get into higher speed classes brief words and phrases early in training – are pausing to think: “How do I write this? Is this word a brief from theory or one I made up?” Does this then create problems?

Creating briefs ‘on the fly’ as a professional will serve those individuals well. Yet that skill, if not refined with a strong foundation and accuracy, will have different results when used by students. It does.

Part II will be posted January 13, 2010.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

04 Jan 2010

1-800-CALL-GOD-NOW

1-800-CALL-GOD-NOW

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

 

Sheryl E. Stapp, RPR, CSR, CART provider is multi-talented, a dear friend. I profiled her in a prior article ‘Love, Signs, God and Numerology’ available on my web site, www.CRRbooks.com which prepares students and court reporters for NCRA and state written knowledge tests, expanding their skills. Sheryl and I continue to receive comments about the article – since 1998.

Sheryl’s wonderful attitude and approach to events is admirable and sometimes, folks, I continue to share with her that she “just cracks me up.” She has moments and events in her life where she chooses to look ‘up’ in her world, and this makes a difference in her world and to those who are blessed to share with Sheryl Stapp, RPR, CSR.

This day started out as a usual CART, communication access realtime technology, request to All American RealTime/Captioning Services, Inc., www.ARTCS.com.

Request: Go, do it, drive home. Not technical, not unusual — a request that many of us look forward to receiving. I scheduled Sheryl for this CART request.

When Sheryl phoned later that a.m., I listened and thanked my lucky stars that she is ‘in’ my world. Here’s Sheryl’s story:

THE PLAN: Up at 4:00 a.m.; gone by 5:00. One and one-half hours to CART job, arrive at 7:00 for 8:00 job.

REALITY: Up at 4:00; gone by 5:30. Heading out the door, I tell myself, “Make the call!” “Good morning, Lord. Please get me there safely on time.”

Major construction on interstate. Immediately I get over for my exit, I’m ready to merge. A little car zooms by. Heart rate accelerates; automobile decelerates! I noticed major crunch in bumper; he’s done this before! “Lord, keep the nerves in check, please!”

I have to pass my exit – it’s under construction — and remain on highway. No problem; I’ll take next exit, U-turn back. Wrong! Immediately, there’s a traffic standstill. What’s up with this? It’s 5:45 in the morning! Radio announces, “Major accident” at my exit.

And there we have it … My exit, easy U-turn, easy merge onto interstate …not anymore!

“Lord, this is three ‘bumps in the road’ already — late leaving house, missed exit, crawling in traffic and I’m not outside city limits. I know you’re testing me. I’m going to pass this test, you’ll see! Stay with me, Lord.”

Thirty minutes later, I can exit! Now I can make up time. I’m doing 80 mph on the interstate for 15 minutes when I see a patrol car on the highway, ahead of me. I hit brakes, look at speedometer. I’m doing 70 when I’m parallel with him. Whew! Besides, they can’t clock you on radar unless you’re heading towards them, right? Wrong!

I look in rearview mirror; here he comes!! I get into exit lane; there go ‘whirly-birdy’ lights. “Okay, Lord, bring it on!!” I’m thinking: not a ticket, not an insurance increase, not an out-of-county hassle, not today, not now! I decide I’ll take the ticket, send in fine, and keep all hassles to a minimum.

Officer asks if there’s a problem or emergency.

“Well, yes to both, but maybe not technically.” I explain about the bad wreck in city, concerned about timely arrival to job. I share topic, location.

“And you’re an attendee?” he asks.

“No, sir. I’m a court reporter; I’ll be assisting a hard-of-hearing attendee.”

“Oh, I see. License, please.”

Darn, just when I was thinking ‘court reporter’ title would get me by! It’s worked before! One officer told me once, “We’re all in this together, aren’t we? I’ve been a witness more often than I care to remember.

Then officer asks: “How do you work that little machine?”

Great, now he wants to chat about infamous little machine! H-e-l-l-o … I told him I was late!!

Minutes later, officer hands me a warning. “You are listening to me, Lord!”

Officer then explains I was speeding in a 65 mph zone.

“My misunderstanding; I thought interstates were 70. I’ll keep it at 65.”

He wants to chat, explaining how speed limits were lowered to 55 a few years back because of EPA regulations.

Officer asks, “Did you know you couldn’t do 55 until you were out of the county until a year ago?”

“Nope, didn’t know.” Gotta get to work, kind sir!!

Then he asks for my directions. I show him mapquest printout on dashboard. He wants to see them.

Officer shares, “The building is new. Mapquest usually has old directions.”

I do not share that I printed directions yesterday. Nod, listen, nod, smile. “Yes, sir.”

Ironic, huh? I’m running late, get stopped! Cruel twist of fate, officer was handsome!! Blond hair, blue eyes, deep voice!

If I wasn’t in hurry to get to CART job, I would’ve chatted with him, for days!! After I say good-bye, my thank you for ‘warning’ and no ticket, and merge back onto freeway, I’m hearing my personal theme song in my head, “Someday my prince will come!” But not today.

Get to building, 25 minutes to set up. Plenty of time. “Thank you, my upstairs neighbor, good Lord above!”

I explain that I’m a court reporter, here to provide CART at 8:00 a.m.

Registrations representative looks at brochure, sends me to first room on list. I set up, do quick check, good to go; ten minutes to spare. All is right within my world.

Since I’d worked with client before; I knew who to look for, and boy was I looking!

The seminar started promptly, but no client. I wrote as if he were there, so he’d have file to refer to later. Surely, he was just running late from same traffic. Still 15 minutes into seminar, no client. I try to exit room, continue search. Not happening. They were packed like sardines, chairs everywhere; I was stuck!

We broke 15 minutes early, I dashed to registration, asked where client was!

The woman walks across hall, returns ten minutes later, says, “He’s in that room.”

Bingo!! Why couldn’t they have gotten it right at 7:35?

I go into the room; there’s my consumer, listening as intently as possible; this seminar hadn’t broken early. I explain I was sent to wrong room, “I’m so sorry.”

He smiled, “It’s okay. Not your fault. I’m glad you’re here.”

Ever had an attorney say that to you? No way! CART work…what a treat.

After shutting down, relocating, setting up again, testing all is A-OK, I go outside to call Monette Benoit with update: “I’m here, good to go, but…GET THIS …”

After answering Monette’s “boss-service-provider to consumer” questions and business details, then I begin the traffic ‘patrol’ story. We both laugh till we’re about in tears!! Per her instructions, I immediately jot down notes about my “ordeal” for a future JCR article. “It’s a must have; we must share this one!” Monette said.

The rest of the day was as smooth as silk. I learned about current events, to include ‘in the event’ of hurricanes.

Many people require special assistance in any emergency situation: nursing home residents, hospital patients, homeless, prisoners, state school residents. And there’s pets — a major discussion. Gotta keep Fido, Fluffy safe, too!! In Texas there’s talk about horses, livestock.

Our consumer had his full attention on my screen. He was appreciative of my services and being able to help was a personal blessing to me, as it always is.

As I packed to leave, I had to ask for God’s ear yet again.

“Thank you for a great day, albeit a challenging start! Thank you for my skills. I’ve got plenty of gas in the tank and am in NO rush to get home, so you’re officially off the hook for now, Lord! I’ll check in when I get home and will use speed-control this time. I promise, Sheryl E. Stapp here.”

Monette: So you may ask me why did we name this article: 1-800-CALL-GOD-NOW?

Did you notice that the phone listing has additional numbers for a long distance call? Well, as we figure it, a direct call to God is out-of-this-world. Sheryl Stapp may be reached at ssdepo@aol.com.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  *More than once?*   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

30 Dec 2008

Cracking The Code To Testing and Court Reporting Certifications, Part Two

Cracking The Code To Testing and Court Reporting Certifications, Part Two
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

Within the previous Monette’s Musings post, www.monettebenoit.com, I wrote, “Cracking the code to tests and certifications is more than a metaphor. Expanding our goals is part of our path as keeper of the record. As a tutor, coach, court reporter and CART provider, I believe one creates goals.” I shared tips to deliberately observe your conscious and unconscious thoughts and actions.

Now that you are focused on your journey, your quest, we need a formula to succeed.

Each of us has talents. What attracted you to this profession? Did (do) you have passion for your work? If your passion is tired, overworked or irritable, now is a good time to reevaluate and to set new goals.

Here I share code tips on what to deliberately eliminate.

Eliminate Negative Self-Talk Code Tip: Listen to self-talk – that dialog that runs and sprints chattering in the back of your mind. Is your chatter overwhelmed with deadlines and challenges?

Is your mantra, “I can’t do it; I’ll never be fast enough; How do I memorize every word in the English language?” As you work, practice and study, are you thinking about laundry, errands and fuel prices?

Five minutes is not a long time until you are writing dictation and self-talk chatters, “When is that person going to stop (or shut up)?” Banish this negative chatter from your path. Detach, observe and deliberately listen to yourself. Then fix it (the issue).

Complaints Code Tip: Eliminate (reduce) complaining. Much of our self-talk may be perceived as complaining. Listen to yourself. Court reporters and students I work with share, “I do that! Thanks for pointing that out. Now I’ll focus and eliminate that – self-talk.”

Avoid Trying-To-Get-It Code Tip: Don’t try, do. Years ago I met a wise woman who listened to a comment I shared. She said, “You cannot try; you can only do.” That sounded coded to me.

My memory-moment occurred when she stated, “You cannot try to sit in a chair. You either do or don’t.” She then attempted a half-sit, froze, looked at me saying, “See? You cannot try to sit.”

Part of her work was preparing people to walk on hot coals. (You know who you are. I’m surprised how many court reporters – and teachers – have done this. Some of you walked on coals with your mother. You proudly shared this with me.)

No, I don’t think hot coals are necessary for passing any certification test.

The woman’s comment imprinted a marked difference in what I took from a passing comment. As this (issue) relates to you, don’t try to get that take, don’t try to get every word or try to memorize every definition.

Don’t try to make time to study, to practice. You cannot try. Your deliberate focus is to eliminate trying and to only do.

What Am I Doing? Code Tip: Eliminate “What do I do?” moments when you study and practice. Establish a goal for that day and for that hour. A set structure of tasks will assist you to accomplish more each time you prepare. And expect a few surprises as your deliberate focus expands. Once you expect, you (re)solve.

Why Am I Doing This? Code Tip: Eliminate “Why am I doing this?” (a.k.a. “Why waste my time?”) This question is huge in our profession.

Tenacious personalities enabling individuals to excel through court reporting school (with daily pass rates of 95% or higher) and to excel (a.k.a. survive) daily technical work may, on occasion, seem overwhelming. Sometimes it is. Prep first. Don’t question why. Just do.

Repeated Mistakes Code Tip: Eliminate (reduce) mistakes. Seek to find your patterns, your mistakes. Then meticulously and deliberately go get ‘em. Eliminate one error at a time, then another error. Each error is only one point, right?

Unstructured Hours of Practicing Code Tip: Eliminate long periods of time without breaks, readbacks, or change of material. One cannot practice 12 hours a day, 7 days a week and find refreshing progress.

A court reporting student I’m tutoring said this is what she was told she needed to do to pass school and certification tests. I sighed and then systematically broke that advice into multiple pieces.

Many experienced reporters and captioners believe that long hours of work and practice require breaks to maintain strong muscles and a sharp mind. Many people who have back, arm, and wrist problems wish they knew then what they know now. They do.

Often we choose to live and work with our computers, steno machine and few breaks to fundamentally rest. Much (more) can be accomplished with structured practice, study, and rest.

Distractions: Eliminate e-mails, IMs (instant messaging), and phones when you set aside precious time for yourself. Don’t try. Just do.

Inefficiency Code Tip: Eliminate practicing at speeds over your speed without a review and without a connection to your fingers and your brain as to how a word is defined.

Without a connection, this (you) creates repetitive errors. Focus on each stroke, word, each definition. Work to find the reason(s) why you are being challenged.

What Is Not Working? Code Tip: Eliminate what you know is not working. If you work full-time, attend school, and practice when you are hungry or tired, your progress is affected. When I shared this tip with an experienced official court reporter I am tutoring, she howled with laughter, “Oh, you bet, that’s me!”

Stress, Anxiety Elimination Code Tip: I know, again, this tip is easier said than done. But this is your journey, your quest.

As I’m writing, it’s late. My Maine Coon (18-pound rescued cat) is asleep, crashed with his head down inside my sneaker. The house is dark and quiet; I worked a full day. A (rescued, abused) purring cat is on my knee while soothing music is playing. I have a deadline with my editor. To squeeze more into my day (and night) this is how I meet a goal I created to become more productive. What works for you?    — Do that.

Use your time wisely, fix mistakes, rest, learn what works for you, and then combine your formula to succeed.

What works for you one day or one week, will need alterations. Change is good when you have a plan, are prepared, rested, and deliberately focused in your current moment.

When you focus your path and are aware of insights with what works for you and what does not, your progression is greater. Success is more noticeable as you deliberately connect to focused intentions, conscious actions and your positive chatter.

Your goal is to perform at your peak and to focus on your success.

With awareness, you achieve greater results with less stress, which result in greater success. Your internal compass, your code, will guide you. It will.

Within my previous post I shared nutrition code tips; body, toes, fingertips code tips; radar code tips; inspiration code tips; common sense code tips; oxygen code tips; nest code tips; toxic decoding code tips; realtime focus code tips; entrance code tips; and people red-alert code tips.

Musicians play all the chords. Athletes work all the muscles for one sport.

You are the master of your path. Deliberately reduce and eliminate distractions. Invest in yourself.

The court reporters, broadcast captioners and CART providers I work with share an important lesson from my tutoring and coaching is: “Clearly define your boundaries.” Check your boundaries, observe your talents, align your goals.

This power-full [sic] quest to your code and passing tests can be (more) effort-less. — Don’t try, do.

Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

10 Oct 2008

Fingers, Ears, and Heart Wide Open

Fingers, Ears, and Heart Wide Open

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

 

Court reporters and court reporting instructors are fascinating!

Court reporting students have wonderful stories to share with detailed triumphs and challenges each has overcome. And I believe this is what makes this profession so wonderful.

During the NCRA (National Court Reporters Association) Teachers’ Workshop, I was enjoying dinner in a fine restaurant.My companions shared thoughts and ideas.While Cecilee Wilson spoke,Gayl Hardeman, Laura Taylor and I listened intently.

As we dined and I listened to Cecilee, I knew court reporting students and working court reporters, CART providers and broadcast captioners would want to know this true story.

Each day as I tutor experienced court reporters and court reporting students, I affirm that we are each talented in our unique way. Cecilee Wilson expanded my world and now here I share with you.

Cecilee Wilson, RMR, CRR, is a captioner and CART provider.She is inspirational. Cecilee finished school in Bountiful, Utah, and married her high school sweetheart.Her husband told her about co-workers attending reporting school.They were going to work a little and retire early because of the money.

“Then he said, ‘Bet you can’t do that,’” recalls Cecilee.

Cecilee enrolled. “I didn’t do well; others were better. I’d rather go to the dentist and get teeth drilled without Novocain than go to (court reporting) class.”

She and her husband joined the Air Force. They were stationed in New Jersey. She enrolled in Harris School of Business. Cecilee discharged after her daughter’s birth. They were transferred to England, then Salt Lake. She transferred to Abilene and enrolled in the Stenograph Institute of Texas.

She worked hard, passing a test each week until December, took time off to have her third baby girl, returned in January and passed the RPR in May 1977. Cecilee moved back to Salt Lake City and continued reporting.

She split with her husband after 14 years and five children, including a four-month-old son.On her baby’s six-month birthday, Cecilee’s neighbor asked if she wanted a ride on his Harley.

A car pulled out.“I heard the boom and blacked out.”She remembers saying, “Well, I’m not dead, that’s good.”

She gave herself a physical. “I needed a Band-Aid on my hand. If my feet would get the feeling back, I’d go to work tomorrow.” It was dark. She couldn’t see the bones sticking out of her hand and didn’t know both feet were broken.

Her right hand was pinned and casts were put on both legs.The pins were removed and “my divorce was final the same week.A friend offered to line me up with some guy.”

Cecilee was readmitted with an infection in her arm.“MY friend wanted me to meet him.My blind date consisted of her and her husband bringing him to the hospital.He joked I was a cheap date.We got married in three months.”

Within two years, they had a baby.“Eight kids: five mine, two his and one ours,” she says.

She was out of work nine months with three surgeries and physical therapy. Cecilee recovered “almost all of my hand. I was a reporter again.”

She wanted to caption in 1989 but hit dead ends.

“When my mother died in ’92, I used my inheritance for everything—captioning software, encoder,” she explains.

“I called a station and told them I’d caption pro bono the governor’s state of the state address. The station decided to caption a script, but kept my card. In March, Easter Seals was looking to caption their telethon. The station gave them my card. I captioned 14 hours in two days. Soon I captioned the University of Utah’s football games, which led to Utah Jazz and University of Utah basketball. And I was still working in court.”

During her second Jazz season, the Utah Council for the Deaf and Hard of Hearing phoned.

“They had seen my blurb at the end of games.”

She met with the council.They took her to meet the TV station general managers.Nobody was interested then.Later she was contacted by a general manager who wanted to caption—the next week.

“I was walking out the door for a trip to Hawaii.” She negotiated from her hotel and started the next week. Six months later she took on another station.

She worked all day in court, wrote the 5:30 news from her office, drove home and wrote the 9 and 10 p.m. news or a three-hour game.She finished at 11:45 p.m. one night with a game in overtime and trial the next morning.

“Clearly this was killing me,” says Cecilee. “I had to quit court; the rest is history.”

Cecilee now has six grandchildren, three girls, three boys.

She spends her free time knitting, crocheting, spinning, and quilting.

They raise sheep. “As lawn mowers for pasture; in the spring we shear them. I spin the wool, as time allows. We put some in the freezer. When my kids want to know what the name is of the new lamb, we say, ‘Dinner’. It keeps the in-laws from visiting, especially when they know the Thanksgiving turkey is grown in our yard.”

Her husband, Leroy, has a degree in ceramic art and currently is earning a degree in education. He wants to teach. “He does all the cooking,” she says. “Sometimes he brings me food while I’m captioning.” During a Salt Lake City tornado, she was on-air four hours with no commercials. He brought sodas with a straw and held them for her.

One year, she “thought it would be cool to make an NCRA centennial quilt and donate it to the NCRF auction.”NCRF sent past logos.

“That became the main design.I have quilt frames behind my chair.During commercials, I have a hard time doing nothing for two minutes.I turn around, quilt, drop the needle and caption again.”

As she recounted these details, my Pittsburgh dining companions and I listened. You could’ve heard a pin drop at our table. I slowly sipped my glass of wine, wide-eyed as she spoke.

I asked Cecilee what motivates her.

“The only thing remarkable about me is that I am very unremarkable.People have supported and helped me.I am continually thankful.”

What keeps her smiling?

“I think my life is a reflection of love of God and Jesus Christ—God for allowing me trials and giving me strength to overcome them; Jesus Christ for giving me His example and being my savior. That’s really the truth.”

I’ll always remember her gracious big smile and gentle laugh.

Cecilee Wilson is way beyond any comfort zone. Ears, fingers, heart and wise soul, wide open, sharing truly and purely.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

11 Jul 2008

Take That CART And Shove It? and "Dad, Your Ears Are Dirty!"

Take That CART And Shove It? and “Dad, Your Ears Are Dirty!”
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Years ago, thousands chanted: “Take this job and ….”

Has anyone here diligently worked with new technology, new boundaries?

Have you, too, worked multiple uncompensated hours to prepare, organized the event, CARTed to a large screen with new names, words, acronyms?

Have you ever felt it all uncoil in an instant, in public? Ever felt verbally slapped? I’m grateful that I live in a country where people are free to express themselves. Yet I have “a dream,” many.

While flying to CART a job, I was reading the airline magazine. A note was penned: “Dad has the following in his ears: (a) wax; (b) blackheads; (c) dirt; (d) puss; (e) all the above.” Below in all caps: “Dad, your ears are dirty; it’s number (e)!” What does a man do when a child has written him a note like this, in an airplane? I giggled, wondered, and what were those ears like?

What’s my point here?

I know CART, communication access real-time technology, is still new to some. I’ve spent hours, months, years (as others), educating, sharing, explaining.

When I remember incidents where I felt verbally slapped, the comments came from hearing people who did not need, want and/or utilize the CART services upon which they’re commenting. Their words were loudly tossed across a room, often with the hearing person laughing, opining.

Two recent events leave me stunned. Those who know what ‘should have been said and/or done’ have the benefit of knowing from your chair, not in realtime, and I humbly share.

At the end of a week-long convention, just before the finale, everyone took a break.

I had been arriving and departing the hotel in the dark. I hadn’t seen the sun in days. I had not eaten a full meal since the start of the CART job.

After months of prepping; I saw a light at the end of that tunnel. I was proud of the work, my job and pleased with the responses from the audience.

On that break on the last day, a woman approached in the large hotel lobby, one finger pointed, and raised her voice. She said, quote, “Man, I would never want you on my murder trial!” (Those were her exact words — honest.)

I froze and turned around. Then I realized she was speaking to me!

I tipped my head, asking, “Hmmm, why is that?”

She said louder, “Because you don’t get it word for word!”

I giggled, then saw she had placed one hand on each hip and put her chin forward, thrown her shoulders back. Everyone froze; people held elevators, employees stood still.

She continued, “And you substitute some words. And you spell words you don’t have in that computer. And I wouldn’t want you as my court reporter!”

The gauntlet was tossed.

I stood tall, replying slowly, “Let me share about my services, my skills; what I’ve been doing this past week.” (I had been projecting instant verbatim text to a large screen. This convention had international speakers with foreign accents. Their topics changed almost every hour. New speakers arrived, at the last moment, to fill in or to share the topic. Yes, there were open mics on the floor from which the group asked questions to the speakers and to multiple panels on a variety of topics.)

After I briefly explained CART, communication access real-time technology, people leaned in to listen.

Finally the woman, wearing a bright red suit, laughed, raising her voice, “Wow, I’m so glad I told you. Now I can get a good night’s sleep!”

I blinked hard, smiled and said, “Thank you for permitting me to share.”

She stepped into a fully populated elevator, which had been held waiting for her; I returned to work.

Yes, individuals who had scheduled CART did appear somewhat horrified.

When the convention ended, I was still gritting my teeth. Later she re-entered the room, dramatically waved, pointed at me to her companions. The consumers who needed CART services, shook their heads. Later consumers shared their daily frustrations. Later I received my hugs as I packed my equipment.

Again consumers reminded me why I do this; why I arrived at the convention before dark, missing more than my share of food that week, why I work so hard. My sacrifices, commitment, to completion of the job paid off when individuals from this group promised they would request CART for all future events, locally and nationally.

What could I have done to prevent that? If one is writing for a ‘crowd’ to a large screen, we don’t always have an opportunity to address the audience. What should have been different? I’m still thinking on it.

Shortly thereafter, I was asked to accompany a court reporter to present in a large university. They specifically requested their guest speakers to “focus on technology.”

The court reporter specifically requested I share about CART as a guest speaker to the students, academicians and university administration.

I specifically prepped to share a history of CAT (computer-assisted technology), broadcast captioning, CART and to methodically launch into technology. Adults were seated as we entered.

Directed to the front of the room, I dragged another chair, another table, unpacked my equipment – again, while others sat and watched – to demo the technology to this audience, per their request. Just another day at the office for me. I smiled at a few adults who watched all my bending(s). I noted that the professor, her associates, were seated with superiors and administration.

It was smooth sailing. Students listened intently; professors nodded and took notes on their clipboards.

At the end of my presentation, the professor asked: “Can they see your equipment and screen?” where I had been CARTing earlier.

“Sure,” I replied.

Students leaped toward me. They asked (as people often do) for their name (and many asked for cuss words) to be written. And they asked, “Can we touch that machine?”

When the class ended, students stood and began to race to the door.

Suddenly, swiftly, the professor, waving one arm, laughing, loudly said, “Now do you see the difference? Our first speaker, the court reporter, gets the record word for word. Monette, the court reporter and CART provider, only summarizes! That’s the difference. Monette’s just summarizing it up there.”

Everyone exploded with laughter. I thought I’d been slapped.

Should I correct the instructor, as everyone exited? Should I comment while she’s standing and chatting with her peers and supervisors?

I quickly assessed this scenario in realtime, looked up and everyone was gone. It was as if they’d gone up in smoke. I was furious. I had clearly explained what we do, how we do it (a word she used), how ‘we’ CART, working with court reporters, consumers, Deaf, HOH (hard of hearing) individuals and the public.

Yet a loud, public comment about “Monette just summarizing” ended our presentations.

I know thigh-by-thigh reporting (my term) in the trenches is the best.

I know I’ll need to continue educating, sharing. I know I’ll need to return another long distance call to explain again to hearing people ‘what it is I really do’.

Yet I do yearn for a time when people are as familiar with CART as they are with court, depositions and now television captioning.

We are blessed to have choices so many never have had. Take that CART and shove it? No, not yet. “Dad, has the following in his ears …” What a great country.

PS: After this was written, my family gathered for a wedding. During dinner, a relative arrived from a large U.S. city.

She leaned down the long table: “I know a court reporter who takes notes in a college for a student.”

Monette (me) paused cautiously and smiled: “That’s great.”

She: “She’s not in court or anything. She’s ‘just’ taking notes.” Everyone had stopped eating and waited, looking down the table from her to me.

Monette cautiously: “If she’s a court reporter in a college with a student, she’s probably CARTing and providing a verbatim transcript.”

Relative laughing, loudly, “Oh, no. She’s not technical like you;” whereupon, I froze.

Relative: “The court reporter says she just takes her ‘stuff’ to the college and does notes. Those are ‘her’ exact words!

I blinked hard, smiled, looked down the long table to all the relatives and said, “That’s nice.”Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

13 Apr 2008

CART FAQ: Falling On Deaf Ears, Part VI of VII

CART FAQ: Falling On Deaf Ears, Part VI of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

CART’s FAQ Parts I through V and many articles I’ve written about my experiences since 1993 as an experienced CART provider, college instructor and tutor with CART and deaf, HOH (hard of hearing) topics are posted on http://www.catapultdix.com/ and Monette’s Musings, https://www.monettebenoit.com/

This CART FAQ series is being digested by thousands of consumers, professionals, court reporters, captioners, captionists, teachers, students. My goal is to serve you and help all.

37. “When am I ready to CART? As a student? Can I CART while in school or should I wait?”

Through the years of my court reporting, teaching, CARTing and writing for the JCR, this question percolates.

I ask # 37 in return: Is the consumer consulted?

The majority of students enrolled within court reporting schools train toward freelance or official positions. As captioning programs expand, this will shift. Yet these same students would not be permitted to sit in court or depositions providing a public “record” prior to graduation (think “real transcript”).

Our world is technical and litigious; more so than when students long ago graduated at 175 wpm, words per minute, and produced a record post-event.

CART necessitates producing a record live one-on-one, one-to-many and remote CART is an option now. Providing the CART record post-event is not permissible if a consumer or job request needs CART and needs it — now.

Within the litigation arenas, not many legal scholars desire to have a student “practicing” while creating a record. In fact, it is illegal in many areas.

Shouldn’t we ask why a student can “practice” CART producing a product, an ASCII, as a service?

Are they interning or practicing? An intern does not share their skill with judges, lawyers or deponents.

Captioners do not practice on-air, do they?

Should a court reporting student practice with a consumer?

Is this a slippery slope? Yes.

Are students able to write “sustained” 180–240 wpm, 98–99 percent?

Can the student fingerspell in real-time, stitch words, produce a “record” for the person needing this instant verbatim skill?

Just because a student passes one jury charge or one literary five-minute test at 140–160 wpm, words per minute, does this mean he or she writes sustained speeds accurately?

Is the student actually charging for CART while in school at 160 wpm? Unbelievable, but true.

Is the student undercutting the experienced CART providers who earned the right to provide a service without “practicing”?

Do they give, sell, share an ASCII to the consumer and to fellow students? Does the college know this?

How technical is the class? Do they CART videos (another high set of skills)?

Perhaps I would not want my child to rely upon a court reporting student, one not trained for this wonderful field, who “practices” while my child earns a degree or diploma.

I have spoken to many people practicing to CART.

I have asked each if they would want their child to receive the transcript they are producing while a student is enrolled online or in class in a court reporting program. Their honest answers are “no, I would want an experienced person.”

Is the college, school district, university setting, whoever permits a court reporting student to “practice,” doing so to save money, stating they’re complying with the ADA? Many are, and state money, funding, is the reason for their decision to hire someone who is not qualified – yet. Will that person then raise their fee once they are experienced? And will the college, school district, university then find another CART student who is willing ‘to practice’ to save more money?

Is the student who is deaf or hard-of-hearing fearful to speak up, knowing words are “dropped” and dashed out, while the reporting student practices? Is the student missing part of the class with words that are unreadable? What will the student do when this material is on the next quiz or test? (This happens.)

Shouldn’t we be concerned that consumers are fearful, believing “something is better than nothing.” (Another article I authored and have posted regarding CART.)

If a court reporting graduate prepares, works toward the goal of CART, yes, he or she should be able to CART — as long as the graduate trains, and, additionally, learns about Deaf and hard-of-hearing sensitivity and cultures.

Is English the consumer’s language or “sign?” This question is essential to the service we provide.

38. “Should I practice in church?”

Oh, my. Does anyone think “practicing” should be done in a home, classroom, some private location?

People attending church deserve the same privileges as someone in a class or meeting. Many live with daily frustrations from physical or emotional challenges.

I learned to CART writing church services for a Deaf mass. In 1993, I practiced six months, seven days a week at home and in church while I was teaching two shifts. When I was practicing at St. Francesco di Paola (St. Francis), my screen was turned down until I had terms for a large screen in their Deaf mass. I did not project to a large screen until I had prepared.

How can a person “hear” the Word of God if the reporter is practicing and displaying untranslates?

Sadly, I “hear” about this too often, in church and classrooms. Those sharing “how can I hear the word of God” are the consumers.

The people practicing write — repeatedly –, “How do I …” and “When should I …?” (Which is why this CART FAQ is being shared.)

39. “Should I practice on a student?” Please see my “Something Is Better Than Nothing?” article, posting.

40. “And what if an experienced CART provider isn’t available? Is something better than nothing?”

See my previous answer.

Several years ago, I lost a large national client when they decided “something is better than nothing.” I could not, would not participate with their opinion knowing how this was affecting everyone.

The company traveled the United States. They were selling medical services. And doctors, audiologists and medical professionals presented detailed information that may result in a surgical procedure.

The voiced discussions needed to be projected to a large screen to assist people in the audience who were attending the meeting. I scheduled CART providers.

One location did not have experienced CART providers. (Many were CRRs, certified realtime writers, realtiming depositions or in court, which requires different professional skills.)

I phoned 30 court reporters. Not one had experience or the equipment needed to project to a large screen. This was not an event for a person who had never CARTed to a large screen.

When I phoned my client to tell them I could not serve their request with a “local reporter,” they were angry.

Due to the location they had selected remote services were not an option. I shared that I could provide an experienced person to travel; the reporter would need lodging for the one evening due to the length of the drive and their meeting.

The company hiring the CART services said, quote, “Something is better than nothing.”

I replied that my company, my ethics, my reputation, could not agree “to that.”

They (hearing) were adamant stating: “Even if ‘they’ (audience) get 80 percent, it’s better than nothing.” (A number “they” -hearing- created and deemed sufficient.)

I knew people attending that evening would need much more than 80 percent. I knew potential clients to this company would need 99 percent – all discussions would be technical and medical topics, if clients were going to, perhaps, accept the medical services this company was selling.

In realtime I apologized to the company representative I had helped with many meetings after listening to the individual instruct me to “just find someone.” I stated that I could not assist this location per their requests.

So the national company (later they shared they “paid lots of money”) hired a typist, a person to type on a laptop, hooked to a projector, in realtime. A typist? Someone with no training? A typist was paid?

The large national company was not upset a CART provider wasn’t realtiming. They were upset: “You, Monette, don’t believe 80 percent is good enough!”

Well, it’s not! As accuracy rates lower and “practicing” expands with consumers or students, we are enabling avenues in communication to justify “their” lower rates. Alternative providers are more cost-effective for schools requesting and accepting lower accuracies. We are opening the door for others.

If we continue to lower the bar of our services, the verbatim skills we worked decades to raise, alternative resources will come forward to compete with us. In fact, they already are. Some are now “practicing” in the back of the room while the CART provider now “works.”

I am contacted about these topics almost every day. I share where I may; I help where I can.

Yet I ask again: Has anyone asked consumers which accuracy they prefer? And do we really want to justify lower accuracy rates by and for people who are practicing — with steno machines or alternative methods?

This is a CART slippery slope for students, schools and consumers. We can make a difference with interns. Do we really need to create precedents that lower our skills with “practicing” CART providers on-the-job providing a verbatim record?

P.S.: After I finished this article, an experienced court reporter phoned my office. She was asked to demo university-level CART. Years ago, court reporting students had “practiced” while charging very low rates. The university hired the students to save the college money. The students went in the university classrooms to “practice” for when they can provide CART.

The students’ transcripts were so bad, all the Deaf and hard-of-hearing consumers requested notetakers or sign interpreters. Consumers requested the student CART providers not continue to help them. (The court reporter said, “consumers were too frustrated to view the screens.”)

The experienced CART providers, court reporters, then were asked to meet the students’ (very low) price. They could not.

Now reporters were being asked to demo, to share professional skills and to prove they (experienced CART providers) could provide the service.

Her question to me today: “Where and how do I begin, and how do I begin to pick up all the pieces here to help the consumers who want us back in the classroom?”

The saddest part to me: This will not be the last time I am contacted with this scenario. So sad, indeed.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

10 Apr 2008

CART FAQ: Falling On Deaf Ears, Part II of VII

CART FAQ: Falling On Deaf Ears, Part II of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Part II, Falling On Deaf Ears, continues sharing CART FAQs, comments and facts that consistently cross my path. Part I may be accessed http://www.catapultdix.com/ and Monette’s Musings, https://www.monettebenoit.com/

To further assist you, many articles that I’ve written about my experiences with CART and ‘deaf’ topics are online at http://www.catapultdix.com/

10) “How long did it take you to build your dictionary?”

This is a process. When we stop “building,” we retire from the technical world in which we live. When I began the religious realtime in 1993, I devoted six months to writing and globaling terms.

My alarm rang at 4:30 a.m. to squeeze ‘in’ one hour each morning. (I was exhausted, but knew my life was shifting each day. I felt the ‘pull’ and knew it deep within my heart.)

At the time, I was teaching full-time court reporting speed and academic classes (day and night shifts), was finishing my B.B.A., bachelor degree at Northwood University distance learning program and continued to tutor, expanding the products, books and CDs within CRR Books & CDs.

I created an additional goal of 30 minutes each evening … even if that meant staring at my steno machine across the living room. The goal was to incorporate ‘building’ into my structure. Once it became a habit, it was easier to find the time, and the challenge was to improve my skills. The challenge still continues.

11) “What accuracy do you write?”

The best I can each and every time. Learning to fingerspell dramatically improved my skills. I tease people that I spent two semesters fingerspelling university-level Latin. Knowing what is, and is not, in your dictionary, fingerspelling without hesitation, and ‘balancing’ a sense of humor is essential in this work, I believe.

12) “Do you write verbatim?”

Now don’t blast me if you think you know this answer. But this depends on my audience (one-to-one or one-to-many), the technical level of the job, what is or isn’t in my dictionary. I try to always write verbatim, but if there is a word that is used repeatedly, I can fingerspell it or I can modify the word. Having worked in courtrooms and depositions, I know there’s a fine-line to what is not verbatim.

13) “Why would you not write verbatim?”

If my consumer is learning challenged and/or disabled, if their vocabulary comprehension falls short of the level being discussed, I may need to shift my writing. When I write on a screen versus on a laptop and/or TV for one or a few, I assess each situation from the view of the consumer and the job for which I have been hired.

But if the consumer points and asks ‘what is that word,’ I have a responsibility within the role that I am providing to assist that person. If a person is Big D (Big Deaf), their English syntax is different. Often they have sign interpreters, but if the group doesn’t want to pay for an interpreter and a CART provider, you will find yourself in a role where you may need to shift how you write.

To prevent problems, I inquire about the consumer, speakers and topics before the ‘event’ to gain insight as to what may ‘pop’ up during the course of a job. And if I’m ‘up’ on a screen, the role is very different. Often I ask the person to write the word on a piece of paper; I answer their question(s) after the speakers are finished. (I prefer to answer their question on paper, if I can, to avoid embarrassing the consumer.)

14) “I keep hearing about writing environmental sounds. How much should a CART provider write?”

I have taken the stance that if I can hear it, and can get it on the screen without altering the message, I write it. I am ‘their’ ears. Samples: dogs barking (“hearing dogs” at work), stomach gurgling (if everyone is laughing, consumers should share in that moment also), rain hitting window, birds chirping (that one still draws tears), garbage truck dumping trash, baby hiccupping and crying, helicopter overhead, etc. If people comment and/or make eye gestures regarding any sounds, I try to include the description with parenthesis around the word(s).

15) “Do you think CART will grow?” Yes.

16) “How do you handle working with sign interpreters?”

Become a team. Feed them. More teams are created around food … truly. It’s a common joke that if you want deaf people to come to an event, feed them. The same is true for interpreters and CART providers.

17) “How do you know what the consumers need?”

This answer is similar to “location, location, location.” Ask. Ask. Ask them.

Recently I was in a room with hard-of-hearing and deaf people. CART was going to be provided. A sign interpreter approached, asking me if I wanted her to sign the presentation, which was being realtimed to a large screen. I paused, saying, “Gee, I don’t know. CART has been prepared as ‘the’ communication; I wouldn’t be able to pay for it myself.” The interpreter said, “That’s okay. If someone wants it, I’d be happy to sign.”

I approached the experienced CART provider, explaining the request. The verbatim reply, “No, not now…” I gasped – standing in front of a large room with an audience already seated.

As I slowly turned to the interpreter who heard the verbatim reply, the interpreter signed to the deaf, asking the consumer directly.

The request was accepted by the consumer, the person needing the communication. The interpreter then placed her chair next to the realtime monitor. The interpreter signed; more than one deaf person watched both the monitor and the interpreter.

What did I learn (again)? Ask. Ask. Ask ‘them’. And the CART provider who had said, “No, not now,” – I bowed my head because I did not agree – at all, but was not in a position to change the direct request to the consumer by the sign interpreter.

The matter was handled with the consumer’s needs addressed by the interpreter. Hard-of-hearing who had come to the event watched the screen. This consumer watched the sign interpreter and the screen.

18) “Who should I look at when I’m speaking to a deaf person and an interpreter is signing?”

Great question. I still have to concentrate and focus on the face of the deaf person. When I forget or continue to watch the interpreter, I am (nicely) refocused. The interpreter is speaking, signing for the deaf person; they ‘are in role’.

19) “What’s the funniest thing that’s ever happened to you?”

Well, that continues to evolve. This is just a sampling of a small comical moment – they occur all the time when you are truly in the trench.

During the NCRA midyear convention in San Antonio, I attended the NCRF Fundraiser. My guest was Laney Fox, a deaf teen for whom I have realtimed. I hired an interpreter, Molly Sheridan, (Texas Commission for the Deaf and Hard of Hearing, TCDHH, Level IV) to interpret the Saturday evening with Wayne Lee, a certified hypnotist.

As we were standing in line, a person approached from behind saying, “excuse me,” several times to Laney’s back. (She wanted a napkin from the counter.) I smiled, watched. Eventually, I said, “She’s deaf (pointing to Laney). The person said, “I’m soooo sorry.” I tapped Laney and Molly’s shoulder. They asked, “What’s so funny?” I said, “She’s sorry you’re deaf.” We ‘all’ laughed. This happens a lot. Hearing people often talk to the back of a deaf or HOH person … not knowing.

Interpreters approach new clients from behind, saying the name of the person they are seeking. When one person doesn’t turn around, bingo, that’s the client.

Remember I said ‘the’ sense of humor ‘is’ important. I have a deaf friend who will go to hotel lobbies and play the piano. No-one knows he is deaf. He smiles and nods as people speak ‘to’ him. The first time I saw this, I held my ribs to stop from howling. His sincerity, eye contact, was so ‘pure,’ as each person ‘spoke’ to him. We have much to learn from each deaf and HOH person … much indeed.

You have my permission to photo, add, delete, share. And there will be a Part III. Maybe this series could be renamed to “Falling on Hearing Ears” one day. With your involvement, we can make ‘this’ a possibility. One set of ears, one set of hands at a time. And I still swear ‘learning theory’ was the hardest thing I ever did.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

03 Apr 2008

CART FAQ: Falling On Deaf Ears, Part I of VII

CART FAQ: Falling On Deaf Ears, Part I of VII
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

As a CART provider, teacher, tutor, coach, and author, I receive many e-mails that are enlightening, sincere and detailed. Many contain paragraphs with question after question.
Many contain the same questions week after week.

I respond as best as I can, then another arrives: “How do I …?” “Where can I learn quickly …?” Many request specific information with statistics to be included, and “Can I have it before the close of business today? Do you have any forms from your business that we can use. You can e-mail or fax them to us. We really need it.”

Today I received: “How do I learn to CART and write numbers without the number bar?” “Can I attend a CART seminar if I’m not real-timing?” “If I move, how do I continue to earn money when only 50 percent of the transcripts will be ordered. I’ll earn less, but have more free time. I do real-time and have clean notes, so I’m considering CART or closed captioning if I really can’t earn enough to live on.”

Then I received this: “Regarding CART, it’s like a beehive. Everyone is protective of their own territory. Someone is going to come in with a can of Raid and kill them all off if you don’t band together, get organized.” I sent that person a thank-you note for giving me the big laugh for the day.

The continuing “how do I do it quickly” reminds me of the Dalai Lama.

One day a person asked, “How do I achieve enlightenment quickly?” The Dalai Lama responded silently. He cried.

So I’ve put together a FAQ list. Parts II-VII will follow and is posted on http://www.catapultdix.com/ and Monette’s Musings, www.monettebenoit.com

As technology expands, we need to be more fluid with our skills. Here’s a sampling in the order in which I usually receive requests for information.

1. “I’m not happy with the work, long hours and deadlines.” Also: “I don’t want to work with attorneys anymore. What do you suggest?”

There are many opportunities for reporters. If someone wants to work in legal settings, or not, there now are many choices; this creates options.

2. “How do I get started?”

I strongly suggest joining your national and state organizations. They’re founts of information. State and national representatives continually attend seminars geared to helping and leading others. Many seminars are created from their seminars. You need to read your state and national magazines. Each NCRA Journal is varied and informative on all topics. (No, they didn’t ask me to say this. I’m in the trenches, like almost every other author.)

3. “Where do I get started?”

If you receive state and national magazines, they often list seminars, publications, Web sites and other information. Only you know where your skills truly are. When you read the entire magazine, become familiar with terms, products, names, presenters, speakers or associations, you will be a better judge of where your “where” is.

4. “How do I learn the most in the quickest time?”

Improving skills is a lifelong process. Preparation and education are key. Those who learn the quickest usually were the best prepared; they didn’t do it overnight.

5. “What can I do that will save me money now so I can learn?”

Also: “I know I’ll lose speed if I change my writing style. How do I prevent that?”

The answer lies in where each person is when he or she asks. Incremental changes can be made. Massive changes might be avoided. But if you want to real-time, you need to tweak your writing. I suggest that people not look at this as losing money, but as a shift to a bigger arena of income that becomes available – one that may not be there now if they are unhappy with their current writing skills.

6. “How do I get work? How do I meet clients?”

Work is anyplace where the English language is spoken and/or muttered (I tease). In many locations, “clients” are called “consumers.” After prepping, to get work you need to find someone who knows consumers, or you need to meet them to create your work. You need to become familiar with their culture, sensitivities and needs.

7. “How do I learn about clients, cultures, sensitivities?”

State and national associations are a wonderful starting ground. Most have their own Web sites. The Alexander Graham Bell Association for the Deaf and Hard-of-Hearing, AGB; the Registry of Interpreters (sign interpreters), RID; Self-Help for Hard of Hearing People, SHHH – renamed to Hearing Loss Association of America; the National Association of the Deaf, NAD – each association is different. Look them up.

Many national associations have state and local chapters. The key is to be prepared with your knowledge, then arrive with your equipment. Many groups now are very familiar with CART. They have an understanding of the needs in their backyard and who might need services. The Yellow Pages, United Way, sign interpreters, audiologists, school districts, universities – the list is endless – have information where services might be needed.

Unfortunately, most people ask some of these questions (or worse, they don’t) believing that if they can rea-ltime in depositions or court, they can “do this,” and they head out into the CART field.

This is a different ballgame. It is no different than real-timing on someone else’s software with his or her personal dictionary. The key to being successful when learning about CART is to do your homework before you go out. “Something is better than nothing” is not good for you or the consumer. You need to know this.

And when that “something is better than nothing” is discussed with me by someone seeking CART services, I decline the work. I choose not to work with companies that want the cheapest writer.

Many companies and educational institutions will ask, “Can’t you just find someone who needs an internship? This helps them to learn and helps us to save money.” I’m still amazed when that question is asked by people requesting our services (they often do not want to be sued). They do not want to compensate qualified reporters for their training, equipment and technical skills. The consumer deserves qualified services. His or her job and/or education may rely upon what that person receives – or does not receive – on the computer screen.

Knowing where the boundaries are in this field with your skills and the needs of the consumers is vital before you step out. Some may want to pay you a lower fee to “learn”; be careful.

Often qualified CART providers must go in after the fact to pick up where the person who was not prepared left off. That’s not pretty no matter where or how that happens.

8. “Should I learn sign language?”

I believe that each person who works with deaf individuals should know some signs. Is English their first language? Many, not all, deaf people communicate by signs. The more you know, the more flexible you are. If a person is deaf or hard-of-hearing, he or she may not sign. This is the key to the culture and sensitivity. From where I stand now, I simply ask, “What do you prefer?”

9. “How do I meet sign interpreters?”

Go where they go. Interpreters are experiencing national shortages. I went to places where they were. I waited for many to come to me. I was later told that it meant I really wanted to learn. I listed the information in the order in which I receive the requests. This is the beginning of a discussion, the first in a series with seven parts.
The complete series is posted http://www.catapultdix.com/ and www.monettebenoit.com

Falling on Deaf Ears … the sad part, to me, about writing this article?

Many people who request that these questions ‘be’ answered quickly, so they can learn quickly, may not be members of our national and their state association. Remote CART is expanding our possibilities. Now we have to expand our skills. The market has never been so varied, so wide.

And I still swear “learning theory” was the hardest thing I ever did.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

02 Apr 2008

How’d You Get Here? Part One

How’d You Get Here? Part One
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

Each person is a story. As I tutor and coach court reporters and students, I am continually asked: “How’d you get through it? How’d you get here?” I sent four questions to leaders – freelance reporters, officials, CART providers, captioners: How were you attracted to court reporting? How did you pick your school? What work did you do? What are you doing now?

I continue to learn, affirming: silent people recording history – court reporters – are fascinating individuals. I firmly believe we are all court reporting students – always– as we expand skills and goals.

Below is the first part of the responses I received.

Diane Emery: My dad was a vice detective and appeared in court. I was a Spanish major at US, University of South Florida, trying to earn a living with a Spanish degree. My dad said you should be a court reporter; it is a good career for a woman. I listened to my dad, went to court with him, talked with the official, Betty Lauria. I figured for a two-year program, I couldn’t go wrong. I loved the idea of being able to work anywhere in the world. The school was in my town. I was typing for the official in federal court when I was at 225 (wpm, word per minute) tests. There was an emergency hearing; I was the only person at the courthouse. The judge told me I was ready to be a reporter according to him, so I started working. Meanwhile, the school went out of business.

I worked in London at Old Bailey criminal court. I worked for a Bradenton freelance firm mainly covering administrative hearings. Then one of the attorneys I worked with saw me crying at a bar on a Friday night and asked why I was crying. I told him I had just quit and didn’t know what I was going to do. He told me to open a firm. I had a manual typewriter and one client. I started my agency in 1982. Diane T. Emery, CMRS, FPR, Executive Reporting Service, St. Petersburg, Florida, Serving Florida with five offices

Jeanette Blalock: I worked as a legal secretary in Texas. An attorney talked to me about reporting; his wife was a court reporter. Soon, I was a student. While in school, I wanted to be an official in court. I rushed through school, as I was going broke quickly. I spent all day at school, then another four to five hours each night on my machine, working on speed.

In a need to finish school faster, I followed my mentor, Monette, to Dallas and had her administer the qualifying exams I needed for Texas state testing. (Monette Benoit one of my beloved teachers from the early days of court reporting school. Here I am, almost 20 years later, still following her across the world. You see, good teachers never go away, they just become close friends)

So I finished school. Too broke to hang around for the next certification exam, I moved to Massachusetts, which was then a state with no certification. I flew back to Texas to take my test.

After being certified, I worked for freelance agencies. I loved the flexibility freelance work affords and managed a Corpus Christi firm. I now own my court reporting business in Alaska.

For years, I lived in the Interior of Alaska, in Delta Junction. I would drive 100 miles to Fairbanks for depositions. During summer months, I welcomed the drive. During winter it would fall to 50 or 60 below zero. Depositions don’t cancel in the extreme cold. Often when you reached your deposition, there was not a place to plug in your vehicle. When this happens, you take breaks every couple of hours to head out and start your car; otherwise, your car will not start at the end of the day.

I now live in Kodiak. The weather is better, so people don’t plug in their vehicles. There’s not an abundance of work, so I help Alaska’s reporters. There are fewer than 20 reporters in the state. Reporters tend to be overworked; I also help with scoping and proofreading.

Opportunities for travel can be interesting. Sometimes reporters are flown to remote villages where they sleep in the school or someone’s cabin. In villages, you are treated to Alaskan delicacies, seal soup, black bear and eggs for breakfast.

Court reporting has opened many fields. As a wordsmith, there are opportunities for variance. I have reported depositions, court, conventions, public meetings and I have provided CART (communication access realtime translation). I’ve followed groups around outdoor construction sites 20 below zero, capturing every word and taking breaks to warm my fingers. I even took a job for a couple of years for the Army as a technical editor.

How’d I get here? Through hard work, determination. And I guess this is where I will stay. For all its wackiness, court reporting seems to be just right for me. Jeanette Blalock, Blue Lake Reporting, Kodiak, Alaska

Kathy Robson: When I was in high school, my dad was on jury duty and came home talking about the court reporter and how interesting that job must be. So I checked into it. The community college nearby had a one-year theory program, so I started there. Then I transferred to another community college with a full program: West Valley College, Saratoga, CA. I believed in using “free” education rather than paying for private schooling. And they do a great job there. I graduated with a great deal of hard work and stick-to-it-iveness. You have to eat, breathe and taste that certification in the final year or so.

I worked as a freelancer for 10 years, then founded Cheetah Systems with my husband, Gary Robson. We became involved in producing captioning software, and so now I’ve been captioning for 15 years.

I have captioned the Oklahoma City bombing, earthquakes, floods and 9/11. One day while I was captioning a game, one of my cows gave birth less than 50 feet from my office window.

CART has allowed privileges. Probably I had the most fun when Deanna Baker married Scott Smith. I realtimed their ceremony to the CompuServe reporters group before anyone realtimed on the Internet. I editorialized what was said, writing who was there, what they were wearing, what Deanna and Scott were wearing, how they were acting, etc. Kathy Robson, RPR, CRR, Red Lodge, Montana

CART provider, official reporter who requested (insisted upon) anonymity: Right out of high school, I answered a computer school advertisement. I met the sales rep at a motel and paid a $100 deposit. The ‘school’ was one room with a few computer manuals and no computer(s) in sight. I’d been duped. When my check came back, it was cashed at a liquor store.

I then enrolled in a school that had mortuary science. (The richest dude in the entire area was the undertaker.) On the first day, they showed us cadavers; half of us dropped and lost our deposits.

In court reporting school, teachers told us about a rich court reporter in a mansion with sweeping staircases and a pool house. The day I graduated from court reporting school, we moved towing a U-haul with my spouse, and children (in cloth diapers). We drove by that mansion of this rich court reporter we always heard about while we were in school. I drove out of my way to see that house. We discovered that house was in a typical government housing tract built after WW II. Reporters in other cities confirmed similar mansion stories they heard when they were court reporting students.

Monette: The last professional is a pillar in our court reporting history. Oh, I begged to have permission to share that story. Trust me, I did.

Each person has a unique story how we got here – how we became involved in the court reporting profession. Did you see the similarities­? I never would have guessed. But they’re here. This court reporter is still learning, still loving it. And you? Next month I share more.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

10 Mar 2008

"My Solitary Travels" by Monette Benoit

My Solitary Travels
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

My Solitary Travels

Sitting alone in my solitary spot,
I am at peace for awhile
where I can dream of sailing in my yacht
while my spirit travels and smiles.

I leave not the spot in my body,
but alas where few can see.
I fly and soar in my mind
and land far away where I can be me.

While flying, always return do I,
for I am but a woman
who yearns to fly
and to not yet die.

Monette Benoit: I dedicate my poem to my sister-in-law. Cynthy Ellinger Walters died 2-12-04; her Memorial was on Valentine’s Day.

After her diagnosis with pancreatic, liver cancer, I volunteered to step into a role to ‘listen’ and to ‘ask hard questions’ as she faced new challenges. For two-and-a-half years, Cynthy lived with intense medical care and memories of a trip gifted by the Make A Wish Foundation. She demonstrated dignity as a pillar of strength to her family, Michael, Jared, Noelle, and to me, as her world changed.

Cynthy Walters taught me how brave one can be to face each new day and dark night.
She did not want to die, astounding her ‘team’ and Hospice with her deep inner strength.
I bow my head; heaven is brighter since Cynthy’s arrival.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

26 Feb 2008

"All Heart And Soul" Dr. Bruno Cortis, Healing Heart Disease, and Gandhi

All Heart And Soul; Dr. Bruno Cortis, Healing Heart Disease, and Gandhi
By Monette Benoit

Copyright 2008 by Monette Benoit, All Rights Reserved.

My alarm rang at 4:30 a.m.; too soon I stood within the San Antonio airport.

I traveled all day, changing planes after a lengthy layover. Walking to the luggage carousel, I first spotted the well-dressed man, wearing a light cream-colored suit. He did not appear to be tired, hot, or stressed like everyone else.

My black sweater was tied around my waist, my sleeves rolled up, and I wore my black hat. I did not look comfortable or relaxed like this gentleman. I retrieved my luggage, headed to the hotel shuttle. Sternly, I was instructed to “stand over there.”

Then I was led outside, to wait under the hot sun while I inhaled exhaust fumes. Perched on the small cement island, each person hovered protectively near his or her luggage as cars, vans, and buses sped past.

No hat, no sweat and smiling, this man, wearing a beige suit, calmly observed the world around him. I thought, “He looks like a modern-day Gandhi. And he looks happy.”

He was the only person not sweating and not frowning. I climbed into the ‘very warm’ shuttle. I politely nodded and smiled as he passed my seat.

I dragged my luggage into the hotel; stood on one of many lines. I scanned lobby.  Yes, with many lines at the front desk, he was on the same line… this gentleman stood two people behind me. I smiled; he nodded, smiled. Again, I thought of Gandhi observing his posture and dignity.

As I departed the counter, I looked at him, tilted my head while I tipped the brim of my hat.

He slowly bowed saying, “I really am not following you. I hope you have a pleasant stay.”

I smiled and hurried to follow the bellman, five steps ahead of me, who was briskly pushing my luggage.

The next day this gentleman, wearing a light gray suit, flew past me. Seeing me, he stopped (on a dime), smiled and bowed dramatically; then off he went.

Later, I attended a seminar and went to the back of the room to “fetch me some” water.  Alone, I leaned against the wall, one foot perched on the wall, I sipped a glass of cold water.

Then I saw the gentleman from inside the room; he stood and walked towards me to “fetch him” a glass of water.

I looked into his eyes, calmly saying, “Okay, enough.”

I extended my hand introducing myself. He slowly repeated my name a few times and said, “Bruno Cortis.” He handed me his card which said, “Bruno Cortis, M.C., F.A.C.C., Cardiologist, Author, Speaker.”

I softly teased, “I thought your card might say ‘Modern-Day Gandhi’ because of your suit and the way you appear to look directly into people’s souls.” Bruno laughed. He explained his accent; he was born and raised in Italy. He shared about his mother – how wonderful she was, her cooking, health, his family, and how he came to this country. He shared he had written two books. I listened, sipping water.

Then Bruno asked, “May I send you a copy of my books? They detail how to prevent and heal heart disease.”

I replied, “I would be honored.”

The speaker began. I asked Bruno if he would like to sit with me.

He said, “As a court reporter you will take excellent notes. My English is slower than my Italian. I would love to sit with you!” He ran up to his chair, retrieved his material and sprinted back to my chair.

During the seminar I leaned over and whispered, “I saw you in the airport yesterday. You stood out in your beige-cream suit, not looking hot or stressed.”

He smiled, “I saw you, too, wearing your hat.” We giggled. I took notes; he copied what I shared. Together we focused on our seminar.

After the seminar, Bruno spoke to me about food, health, and the spirit. He was passionate and centered; I was charmed by this gentleman.

When two books arrived at my office on Valentine’s Day, one book was inscribed “To Monette, Creative Spirit …” The second book also had a personal inscription.

What blew me away was his credentials and the people who endorsed his books – none of which he mentioned while we spoke.

Dr. Bruno Cortis is a Diplomat and fellow of the American Board of Cardiology. He trained at Mt. Sinai Hospital.

The cover flap of Heart and Soul reads “Bruno Cortis, M.D., F.A.C.C., is a board-certified internist and practicing cardiologist and a pioneer in angioplasty and laser applications. A native of Italy, Dr. Cortis now lives and works in the Chicago area.”

“He is the author of the best-selling Heart and Soul: A Psychological and Spiritual Guide to Preventing and Healing Heart Disease and over seventy-five published articles. Dr. Cortis has been interviewed on the Phil Donahue Show and shows across the U.S. and Canada and has spoken to audiences on five continents.”

The cover has a prominent endorsement by Deepak Chopra, M.D.

Spiritual Heart, Meditations for Health and Happiness has an endorsement by Bernie S. Siegel, M.D.

The inside flap shares, “Dr. Cortis believes the spiritual power of healing is as real and important as medication and surgery. Dr. Cortis teaches all of us how to preserve the quality of life by exploring spiritual benefits that ground our lives and give us meaning and purpose, as well as peace and comfort. This book has essays, exercises, and meditations. Dr. Cortis leads readers on a reflective journey that will help all of us enjoy happier, healthier lives.”

The back flap continues, “Dr. Cortis is the Founder of the Exceptional Heart Patient Program, an organization dedicated to the prevention and healing of heart disease. He is also the CEO of Mind Your Health, a health strategy and management consulting firm.”

His resume states: “In addition to pioneering research in angioscopy and laser angioplasty, Dr. Cortis has done in-depth interviews of heart transplant recipients and has learned how their persona could be influenced by the donor. His mission is to promote wellness and spiritual values for successful living. Dr. Cortis reaches into the heart and mind. He inspires people to create true change.”

I read his personal inscriptions on the books, his bio, and his busy public speaking schedule around the United States.

I immediately phoned Bruno, my friend. He took my call.

I remember saying, “Hmmm, you did not share details of your work or your books.”

He laughed, “Monette, I want you to have my books. I planned them to arrive today – Valentine’s Day. Perhaps you will learn from them and help others. This is my reason for sharing.”

As I prepped this article, I wrote Bruno. I was not sure if he would remember me (because of his work and public speaking schedule). I asked for an update. Bruno replied, “I remember … The AHA statistics report 2,600 cardiovascular deaths per day, one million two hundred heart attacks per year, 700,000 new infarcts (heart attacks), 500,000 recurrent ones.”

Dr. Bruno Cortis has a wonderful web site, http://www.brunocortis.com/.

He has written many articles, including “On-site Emergency Strategies for Heart Attack,” “Talk Yourself Out of Stress,” “Find Your Inner Strength,” “Exceptional Heart Patients Do Not Always Obey Doctor’s Orders,” “Win With Your Heart Intelligence,” and “Your Heart is a Spiritual Organ.”

Each day is a blessing – even days involving lengthy travel, perhaps.

Here, I desire to share Bruno’s talents, unique spirit, wisdom, humor, and to me, Gandhi-like qualities.

Heart disease can be cured and prevented, according to Dr. Cortis. I believe we all know people who will benefit from his spiritual writings, documented healings.

Happy Valentine’s Day to each of you from my heart to your soul.

““““““`Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

 

 

14 Feb 2008

“Great Expectations”

Great Expectations
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

I would like to begin a conversation. I will compile replies and share them in a future article. Versions of this conversation float on various forums and message boards. I hope only to expand on that conversation as we explore facts and opinions.

Our work is historical; our professionals are spectacular in commitment to task. This is a wonderful time to master our path – together with new goals, new conversations.

We are witnessing changes within our profession. Changes are occurring because of opportunities and technology. Large and small companies are expanding, shifting, even folding areas. Some have long-term contracts; others fill requests. Many are affected by changes and technology – and perhaps by our own actions during a national shortage of qualified people?

Let’s talk facts. Litigation was narrowed by tort reform. Many companies now bid jobs by lowest page rate. ER, electronic recording, is replacing some official reporters in courtrooms. Caption companies have laid off experienced captioners.

Students in schools are vocal on forums about expectations on the basis of what was shared when they entered school. Students who entered training due to specific marketing to earn a high income from home “in two years” are not happy. Meanwhile, some near graduation will work for less to gain experience.

Experienced court reporters who want to caption or provide CART have expectations for what they will do and when. Both experienced reporters and high-speed students contact me – and others I know – saying, “I do this work because I’m able to make demands, pick and choose, and I do this for my pleasure. I have to earn a decent living and have good hours. I’m the breadwinner.”

I wrote a friend on NCRA committees to get a reality check if she sees differences in tone and expectations: “Some are leaving the profession. Frankly, it has gotten slow, and due to contracting – call it what you want – underbidding, firms are losing clients. Many want to hop on the CART/captioning bandwagon without training.”

One respected leader wrote, “I know new captioners who won’t work weekends or nights, want prime shows or only want hockey. Normally, with hockey you only write the score and play approaching the score. Who wouldn’t want that?”

That day I also received this note: “A teacher finally shared it the first night. He told them it’s not easy. It’s not all glory. Initially you won’t make gobs of money. Equipment’s costly. You need to join professional associations to remain involved. Don’t expect to immediately work in PJs. You need to master words, grammar and punctuation. That night several dropped. How’d that happen, Monette?”

I’ve noticed a shift in requests for my CART and captioning services, national and state written knowledge test textbook, workbooks, CATapult CDs, tutoring, consulting services. Initial e-mails may be tart. When I return a tutoring request, I may hear, “If you don’t help me, I’m leaving the field.”

One person phoned for tutoring and yelled at me. I listened. I’ve learned, “The upset is never the upset.” (Landmark Education after Captain Kevin Drue Donnelly, my youngest brother’s death, August 2000. Thank you, Diane Emery, CMRS.)

As I listened, the upset person finally focused on her upset and expectations – what she had been told (interpreted) she could expect and what she is able to do now. As a court reporter and instructor, I calmly guide what I believe is realistic and perhaps unrealistic, based on what is shared. The person reaching out often feels their future is at stake. To not share would be a disservice, I believe.

Another unique factor to a person’s path is motivation. When I speak to reporters and students at state and national seminars, I ask the group why they were attracted to this profession. My opinion is that people attracted solely for money will struggle and many will burn out. If you ask a person or group what motivated them to enter this field, often the answer is multi-faceted to include independence, job security, income, and learning within multiple venues.

Even organizations are not immune. My office receives calls from national groups and organizations with one question, “What are your rates? E-mail them.” I’m talking large companies, huge organizations who tell me “we’re too busy to share details until you send rates.”
As I finished this article, I returned a call to a national company regarding services. Their representative said (kid you not), “Send us all your rates. I’m to take them to my supervisor. If she approves, then we talk availability, specifics.”

I asked, “Are you phoning the country to get low rates?”
She replied, “Yes.”

Softly I shared I would not send all our rates to have an opportunity to service a job request, details not included yet. I ended the call, “I know there are qualified people out there; I’m sure someone will take good care of you.” Leslie, the company representative, was stunned. Monette, I, went back to work.

Reporters now work from home with little social interaction as in days of old when we drove to a courthouse, office, interacting with people every day. Forums have created niches of reporting, judicial, freelance, captioning, CART, students and instructors.

Students and reporters who enroll in a curriculum where there is possibly a 90 percent failure rate and required testing pass-rates of 95 percent or higher must know this marker is different from other schooling, careers.

Our profession, I believe, is honored to have students and working professionals dedicated to fulfilling and expanding their goals and their dreams.

Finishing this article I drove to a job on I-35 and saw an office supply truck. In cursive pink letters on both sides, the black truck carried their marketing slogan: “If we can’t get it, you don’t need it.” Do you think their tone and expectations are changing? I do.

Monette Benoit may be reached at: Tutoring@CRRbooks.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books to include the NCRA Written Knowledge Test and state RPR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, a companion Study Guide, ‘The CRRT WKT’ CD Software Program, ‘Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook’ and ‘CATapult’ Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced http://www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, CART provider, coach, columnist.

She teaches, tutors and coaches home-study students, college students, court reporters and professionals.

Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/, http://www.catapultdix.com/ and http://www.artcs.com/

14 Jan 2008

Well, That Woke Me Up; Did It You?

Well, That Woke Me Up; Did It You?
By Monette Benoit

Copyright by Monette Benoit. All rights reserved.

One Saturday morning, reviewing work from online students and court reporters I tutor, I read posts on an e-mail group. I came across three questions from students.

1: Why should students belong to professional court reporting associations?

2: Should students focus on realtime in school or focus on speed, then learn realtime later?

3: Are students taking longer to get out of school?

Then, within minutes, I read an e-mail that some students are being advised there’s no need to belong to NCRA or to read their JCR. I replied, “Gasp! Well, that woke me up.”

Each day, students I privately tutor forward emails: “What do you think? If he/she can’t do it, can I? Should I stay in school?”

My schedule may not permit me to answer all e-mails inquiring, “How do I do this?” Many reporting students who write share that they are looking for magic (as one wrote).

I reply to all my students holding each accountable for our word, our actions – an understanding we have from the first contact. (They share accountability is high in my Team-Tutoring.)

That Saturday morning, as I read responses and strong opinions, I winced.

I tried to sit on my hands, but soon I replied to their questions:

“Should I join my state and national associations?”

You need to know NCRA has a main focus ‘in’ students, schools, and instructors. NCRA lobbies for education; distributes grants; shares information with students, schools, and teachers. NCRA has a student newsletter (wherein this article was printed, April 2007) and a student forum, and it also organizes student seminars. Many court reporters sponsor students at conventions. Teachers have a private venue, too.

NCRA creates seminars for reporters, CART providers, captioners, students, and instructors per requests from membership. And it has liaisons with judicial groups, groups who are hard-of-hearing, deaf, lawyers, broadcast professionals and engineers.

NCRA, if requested, will advocate for a court reporter who may be replaced by alternative technology. One person or a small group cannot undertake what a national or state group is accomplishing.

All serving on NCRA task forces and committees serve pro bono. NCRA staff members are wonderful. They work diligently to assist each request. I cannot share how many ‘magical’ requests I’ve sent their way from students and myself. Staff shines each time.

NCRA has a mission and a focus of leading, sharing. Reporters and students need a professional organization, just as nurses, lawyers, and other professionals have national groups to educate, share, and advocate. Each NCRA convention works with the state association in which the convention is held, thereby involving more input, opinions, cooperation, further communication, and sharing. NCRA works with a boat-load of people, each freely giving time.

“Should I work on my realtime while still in school?”

When a judge or an employer seeks to hire court reporters, the question most asked is: “Do you realtime?” If a student waited to learn realtime this question will haunt you.Those students who do not realtime or are “workin’ on it” find jobs with less pay. Some find their job given to a voicewriter who will, for less money, tape the job, and then turn in the transcript. Judges and employers consumers are informed consumers.

Years ago I CARTed (communication access realtime) the national American Bar Association Judicial Division. Every judicial office within the ABA was represented save the U.S. Supreme Court. They were well informed about realtime.

Judges, courthouses, administrators, and lawyers are courted by huge electronic recording companies who will, for less, take the job of the nonrealtime reporter. During many conventions NCRA exhibits shows our unique, custom technology to explain how court reporters differ from ER, electronic recording, and voicewriters.

“Are students taking longer to get out of school?”

Students need high vocabulary and high spelling skills. Statistics reflect that many students enrolling in court reporting do not have these skills; high schools also reflect this statistic. The average newspaper is now written to a 14-year old’s vocabulary. Instant messaging, IMs, and e-mails, many say, have lowered vocabulary and spelling accuracy.

Students, in my opinion, do not practice structured hours – many because of work or family obligations – and free-thinkers, say, “I just don’t need that.”

Perhaps these issues are why I’m receiving so many requests to tutor students, especially home-study students.

Students I tutor reinforce these reasons each day sharing about their “brick and mortar” classmates and online students.

Many students practice while instant messaging, IMs, e-mails are arriving or their family is bustling nearby. Then they “throw their notes in the trash.” Many students will test and transcribe when convenient, later, permitting additional transcription time.

When I was a student, NCRA membership was mandatory. We were required to stand, giving reports from JCR articles with no notice. If you were not prepared that day – zero.

In days of old, we went to school all day, had hours of homework, to include additional hours (plural) each evening. We read nonfiction and history, as well as compiled reports using specific vocabulary — in addition to learning steno.

(Do I think this was good? Some days it felt as if I was, alone, barefoot on broken glass — yet I saw results. Results reinforced students who prepared graduated with rock-solid skills.)

Students not learning realtime have a different path – maybe a longer path. Many are inventing their theory on-the-fly, analyzing each word, and then working, in realtime, to “write it in one stroke.”

As an instructor, program evaluator, tutor, CART provider, author, and speaker, I’ve been in many a trench – hot and cold.

Students who focus on realtime early in school and stick to a proven well-tested theory will have smoother, easier transitions toward employment. Regarding students who do not belong to NCRA, might I suggest students contact peers – enlightenment is powerful – when “it’s at your fingertips.” We need you, trained and prepared.

Our future will depend on our ability to meet growing demands for our services. If we are unable to meet this demand, necessity may become the ‘mother’ to deliver our skills. Yet we now have savvy tools to maintain our leadership in schools with students and with people who rely upon our verbatim skills.

The reason I wrote, “Well, That Woke Me Up” – perhaps if more students were aware of benefits and how NCRA and state associations aid and abet students and court reporters, it would be more evident how NCRA has a mission to make us stronger against technology which seeks to replace us.

Oh, and another plus side, NCRA and your state association are wonderful ‘yards’ in which to make connections and contacts for future work. Great new friends will change the path on which you tread.

My hand is extended out to you — come, join. Let us help you.

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

21 Aug 2007