“I Don’t Listen Well,” He Said, Part II of III
“I Don’t Listen Well,” He Said, Part II of III
By Monette Benoit, All Rights Reserved.
Part I began: When the medical specialist stood over my mother’s ICU bed and said, “I don’t listen well,” I was sure he was joking.
My mother was admitted into the hospital via ER. We thought it was a virus or food poisoning.
Soon, she was in intensive care.
Mom spent nine days, including Christmas Eve and Christmas day, in ICU.
Part II: Several professionals pushed eyeglasses down their noses to look into my eyes and ask, “Who are you again?” when I asked a direct question, then fully listened.
After many moments (several weeks), multiple shifts, medical disciplines, specialties, third-party contractors, housekeeping staff, and daily rotating staff, I am focused upon how people react with our “full listening.”
I had not wanted to “out myself” as a court reporter.
In fact, I worked to share that I’m an author – or teacher.
I asked Mom or Dad not to out me.
Each time a parent detailed, “She’s a court reporter, and she’s worked in court,” I saw a reaction.
I shared that I am here as a daughter.
(Then I would think of the “Jerry Seinfeld” show, “Not that there’s anything wrong with that.”)
One doctor commented that he didn’t like that I was writing down words after people spoke. (I cannot make ‘that’ up.)
I explained that I write specific words to process the many, many (long) medical terms.
Perhaps I was asked not to write, not to make notes … and I listened to that request, too.
Then I wrote the details I might not have documented. A result?
One sampling: Mom received her “unavailable until Monday” scripted medicines (for an extreme rash) and had her teeth brushed late Saturday night. Really.
How was that accomplished?
I phoned late Saturday evening and said that I would bring my camera Sunday morning if Mom was not ‘treated’ with her meds and needs.
I was focused on preventing unnecessary suffering for the patient, my mother.
The hospital staff and I could not agree on the same focus.
Part I of III is posted April 7, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted April 26, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.