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CART: Up-Skills For The Job, And Confidence For The Future with Michelle Coffey, Ireland

CART: Up-Skills For The Job, And Confidence For The Future with Michelle Coffey, Ireland
By Monette Benoit, All Rights Reserved.

Michelle Coffey, Premier Captioning & Realtime Ltd., entered reporting in 1992. She earned her NCRA RPR in 1996, and her CRI in 2001.

Michelle also holds a degree in criminal psychology and diploma in counseling from the University College Dublin in Ireland.

Michelle Coffey and I met in Australia in 2000 when I was keynote speaker for the Shorthand Reporter Association of Australia, SRAA.

In Fremantle, I spoke about reporting, streaming to the Internet and also working with deaf/Deaf, oral deaf and hard of hearing, HOH.

My seminars were realtimed to a large screen and sign interpreted in Australian sign language, a first.

Our friendship began the day we spoke on a captioning panel. She has the brightest spirit. Michelle truly enhanced the session with her wisdom and humor.

Several days later, we bumped into each other – deep within the Australian Bush. A small world indeed.

Michelle Coffey has been a true leader in Ireland. She has a wonderful can-do attitude. When I see her name in my e-mails, I smile knowing “this is going to be entertaining and good.” Michelle was the first captioner in Ireland.

No surprise here that she has led another first in her country. I am honored to share Michelle Coffey’s first CART path within Ireland.

                        Michelle Coffey, RPR, CRI: I’m proud to say that Ireland was there at the beginning of court reporting, that is Ward Stone Ireland, who is generally accepted to be the inventor of the stenograph keyboard, as we know it today. But in modern-day Ireland the court reporting profession is under threat, from electronic recording and declining numbers of experienced professionals.

Ireland has a very different court-reporting environment to that of the United States. In Ireland we have a reasonably small number of court reporters; however, we also have a small number of courts in which to work. But when, in the last 18 months, a large portion of the courts moved over to electronic recording, we saw a massive reduction in the amount of available work for the reporters. This caused panic, with many reporters questioning what they were going to do now? How were they going to earn enough money?

All the ‘hard’ questions came to the fore.

We were left with a decision, whether to wade into the ever-shrinking marketplace and vie for work there, or to venture out into an area as yet untried in the Irish market.

The question of whether to stay in a declining marketplace, where everyone will undoubtedly face a decrease in earnings, or to look to a new opportunity which would leave the status quo relatively intact, was simple.

Our answer was CART.

And so, after many months of negotiations, explanations and demonstrations, we are proud to announce that the first-ever CART services have begun in Ireland.

Prior to this, a cart was something pulled by a horse; Irish CART services did not exist. Well, they didn’t!

But once we set out on this road we were determined to change that. So our first job was to engage with the different types of service providers already in this field.

We spoke to Irish Sign Language interpreters, to Speedtexters, and to note-takers, and in the process we all learned a lot about the pros and cons of all the services.

Next, we spent some time talking to different interest groups, from the National Association for the Deaf, to DeafHear (a hard-of-hearing association), to Irish Deaf Kids, all the way through to the access officers at educational institutions.

And at each point, when we did our “show and tell” the response was always the same, “This is fantastic, why haven’t we heard of it before?”

But the most important people we met were the students who were with us on this new road of discovery. And it was never far from our minds as we prepared for the beginning of term, that the weight of expectation on us was enormous; from the students that they would get a service appropriate to their needs; from the colleges that we would provide a suitable access solution for their students; and from ourselves and the up-and-coming CART reporters, that we prove that CART services can, and should, be an integral part of accessibility services for all educational establishments in Ireland.

However, much more telling and – proof that this service is necessary and will be a success is a statement from Emma, the first student to take up the service.

After having only two sessions with a CART provider, she had this to say, “I can’t believe the difference CART has made to my life.

Did you know that I began this degree course four years ago but had to drop out because I couldn’t participate in my PBL (peer-based learning) lectures?”

Well, we didn’t know that, but it certainly makes it much easier to study and up-skill for the job when you hear that what you do can has such a profound effect on someone else’s life!

And it was never far from our minds as we prepared for the beginning of term, that the weight of expectation on us was enormous; from the students that they would get a service appropriate to their needs; from the colleges that we would provide a suitable access solution for their students; and from ourselves and the up-and-coming CART reporters, that we prove that CART services can, and should, be an integral part of accessibility services for all educational establishments in Ireland.

However, much more telling and – proof that this service is necessary and will be a success is a statement from Emma, the first student to take up the service.

After having only two sessions with a CART provider, she had this to say, “I can’t believe the difference CART has made to my life.

Did you know that I began this degree course four years ago but had to drop out because I couldn’t participate in my PBL (peer-based learning) lectures?”

Well, we didn’t know that, but it certainly makes it much easier to study and up-skill for the job when you hear that what you do can has such a profound effect on someone else’s life!

Another fan of the newly available Irish CART services is Caroline Carswell, founder of Irish Deaf Kids, a charity supporting inclusive mainstream education for deaf children in Ireland.

Caroline was new to CART, and its simplicity blew her away.

She said, “For the first time in my life, I could follow a group discussion word for word and contribute without risking a non sequitur. For lip-readers, the law of multiples applies: the more speakers in a group, the harder a discussion topic becomes to follow. It’s like, Chinese whispers, anyone?”

Now, as we look back on our journey to get CART recognized in Ireland, we think “How did we do it?”

Well, did you ever have the feeling that being a member of an organization, whether it’s CARTWheel or the NCRA, is like being a Musketeer? You know, “One for all and all for one”?

Well, that’s exactly how I felt, but the Athos, Porthos and Aramis to my d’Artagnan were some of the most experienced and supremely talented people in our profession. They each gave of their time, expertise and encouragement, instantly and unstintingly when I needed it.

My eternal thanks, and admiration to Dayette Zampolin, Gayl Hardeman and Monette Benoit for their help, advice, vision, encouragement, and even offers to jump in and help out (remotely of course) if we needed it!

Does that not speak volumes about our profession?

Even though our work can be a solitary job, we know that we will never be alone when there are still so many passionate and generous colleagues out there.

And that gives me confidence for the future of our profession!

Michelle Coffey may be reached: www.pcri.ie and michelle@pcr.ie

——————————————————-

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        About Monette Benoit, B. B.A., Paralegal, CCR, CRI, CPE, CART Captioner, Instructor, Public Speaker, Consultant, Columnist:   Since 1990, Monette is the multiple-title author of books & Purple Books test prep. Co-author, Emmett Donnelly, earned his B.S. in English; languages, Latin, Greek, German; sciences; and his M.Ed.- working with SATs and ACTs for decades.

Monette, an experienced 35+ year court reporter, has taught multiple theories, all academics, speed classes, and 225-homeroom within NCRA-approved schools and community college.  Daughter of educators, Monette understands challenges in our multi-faceted, growing industry.

        In 1993, she CART captioned for a Deaf mass, San Antonio, Texas. Wonderful opportunities presented from Big D, Little D, Oral Deaf, HOH – special moments.

Monette Benoit has worked with thousands of professionals, students, instructors.  She’s worked to create new court reporting programs, worked with federal grants, assisted instructors in developing curriculum for in-class and online students. Years ago, she was named the Court Reporting Whisperer by CR students and reporters.

Her confidential tutoring, coaching, has assisted thousands to advance with specific, custom-designed guidance!

Monette’s Musings is an informative, motivational blog for busy individuals seeking to create success –and– to enjoy this special path. Monette’s goal IS your success. 

  An American RealTime/Captioning Services, LLC: www.ARTCS.com    Monette may be contacted www.CRRbooks.comMonette.purplebooks@CRRbooks.com   Blog: www.monettebenoit.com

15 Jan 2022

You, Ken-Tu, And The Mockingbird

You, Ken-Tu, And The Mockingbird

~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved

Some days are not dull. I swear my life could be a sitcom. This is only one gem when silliness seemed to unfold at record pace.

I view many ‘life lessons’ as I read forums and e-mails from court reporters and reporting students. Respectfully, I share my life lesson below.

My sister-in-law appeared with nephews and skateboarding teens. She needed help closing her car’s trunk because the key had broken inside the lock.

(Schools were closed for the swine flu. Locally, skateboarding kids gathered in ‘teen pods’ [my term] – pretending to cough on each other, while laughing at ‘the’ adults.) That is the moment a cat appeared from the heavens on her car roof as we worked to help her close the trunk, so she could drive home.

In the driveway, a nephew gasped and pointed, “Hey! Where did that cat come from? It catapulted from the sky!”

The cat was bleeding with multiple fresh wounds on both sides of its neck and back.

Then the cat raced into our garage. Immediately, ‘cat’ sat with its front paws pointed ‘to’ the exact spot where [then] husband said a few hours earlier, “I wish I could do something about that mouse in the garage!”

That first night, still in the garage, I sat with him.  The cat placed a warm, dead mouse near my feet. How do I know? I picked it up.  Yes, eugh.

He did not understand any words except “stop that.”  I did not want to name him Stop That.

I spoke to him saying, “You-ken-tu” and “He-ken-tu” as I observed the cat, considered adopting this wounded animal. Perhaps someone was missing their pet?  I named the cat Ken-Tu.

The vet shared Ken-Tu is eight years old and had been “homeless at least one year – possibly more, based upon deformed ears, ear mites and bulbous tumor that exploded, creating a cauliflower ear.” He also shared that the cat had old wounds, scars, and had been used “in fights.”  The vet said solemnly, “Based on what I see – NO one is looking for ‘this’ cat.”  Of course, I hugged the new cat in our family.  Ken-Tu ‘healed’ in the garage (post a huge vet bill).

Years ago, I volunteered with the St. Vincent de Paul Society, SVDP, as a caseworker. I also volunteered to assist in the initial organization of a new no-kill animal shelter (rescuing wild and abandoned animals) and a new women’s shelter. I learned many ‘life lessons’.

Each event was a teacher, to me.

For years, I filled my car for families, children, rest homes, churches, and hospitals helping a wide area. I then delivered donations and offerings to individuals and churches.

(Also, I learned that damaged clothing, items, could be donated to the State hospital.  There, long-term patients were rewarded for positive behavior in the psych ward.  Items that needed repairing were ‘repaired’ by other patients learning ‘life skills’.  When ‘fixed’, those items were placed in the hospital thrift store. Positive behavior was rewarded with coupons.  Coupons presented new gifts for the patients. To me, win/win!  I added the State hospital and their staff to the list. We had great fun.)  Life lessons were plentiful …

The weekend I’m documenting with Ken-Tu, I was assisting my cat Chicos, a special spirit, who was in kidney failure for eight months. I softly teased people that I was the hand-maiden who shared food in syringes and “closed the deal.” (We have rituals; cats love rituals.) I administered IV subcu fluids, as needed. I knew that Chicos and I were rounding another one-way corner.

The court reporters and students whom I privately tutored and coached reached out to me. I know Chicos’ life was extended as others shared their personal experiences and their wisdom.

Soon on a Sunday, we decided to bring Ken-Tu into the humble house, which already had two cats and one 70-pound, two-year old dog (all rescued animals). Ken-Tu was in the laundry room, snarling as needed. At 17 pounds – our ‘starving kitty’ was a force. (Because of abuse – with little provocation – he swung overhand.)

That afternoon – just prior to bringing the cat ‘in’ from the outdoors – my husband went to the store. Upon each return, I know he usually rushes in with the groceries. In my worry that he would trip over Ken-Tu (who was passionately vaulting head first into the laundry door to get back into the garage) – I opened the laundry room door to avoid a collision with then husband and this cat.

Thus, silliness begins.

Ken-Tu sprinted through the garage to the front yard. Husband stopped, his arms loaded with groceries.

I immediately went after Ken-Tu, but I’m not as fast as the mockingbird in our front yard. (Within the garage, Ken-Tu stood on a car roof looking through the window at that bird. The bird flew by the window and appeared to be well aware that a cat was watching.  Oh yes.)

Immediately, the mockingbird began diving Ken-Tu’s head, Beak first. I headed for ‘escaped’ cat, avoiding all eye contact with husband.

The cat darts for cover – in the neighbor’s large hedges. Husband was cussing. It’s Texas hot; he immediately departed for Lowe’s – “to return later.” Husband drove off; did not look back.

With my arms outstretched, I called Ken-Tu. The mockingbird never dove for me but flushed the cat out of the neighbor’s hedges. The cat scampered, low to the ground – racing into my yard, and  under our hedges. As I tried to retrieve this cat, Ken-Tu accurately swatted me.

In realtime, I remembered that neighbors might be watching – I’m in my short shorts bent over this cat in my front yard. I can just imagine someone saying, “Yes, and she hit that kitty.” (No one could see the scratches ‘leaking’ small amounts of blood.)

I refrained from hitting the cat, which was swinging overhand with two paws after he rolled in dirt around all hedges.

I refocused on trying to coax cat back into our garage – until my meter goes off – and then I’m done.

I lowered the garage door to the height a ‘starving’ cat could return to his food. Done. I returned into house. The kung-fu kitty was on its own.

Soon, I feel guilty.  I sit in an uncomfortable lawn chair within my garage, reading my JCR, Journal of Court Reporting, calling Ken-Tu until ‘that’ becomes silly.

The entire time, I can tell exactly where Ken-Tu was because of the mockingbird and its shrieks. That bird was working to injure that cat – feathers flew.

Later, I heard the garage open; husband does not immediately enter. When he did, this husband was ‘not’ happy.

Red-faced, slowly (perhaps to contain anger?) he asked, “Did you know the mockingbird was in the garage when I pulled my car in?”

Me: “WHAT!?”

Husband: “Yes, dear, it was in, flying all over the garage.”

Me: “That can’t be. I left the garage door cracked just a little.”

He: “Then that bird followed Ken-Tu.  The cat was lying on his towel licking himself. The bird was flying into the walls and the ceiling. When I opened the door, it became trapped within the small space between the garage door and ceiling.”

Me: “WHAT!?”

He: “Yes, then – I had to get a broom.”

Me: “WHAT!?” (I could not keep a straight face.)

He: “The bird was frantic. It was throwing itself around, hurting itself.”

Me: “Really???”

He: “So, I had to use the broom. Open the door to the side yard.  Move the mower and yard equipment. And sweep that bird out the side door – not an easy job – as it became more frantic.”

Me: “Maybe that bird will move? Where’s Ken-Tu?”

He: “Asleep in the garage. What the hell were you thinking?”

Ken-Tu strolled in, as if on cue, moved to the dining room and began pre-emptive screaming. If something looked at him, Ken-Tu screamed.

And the large dog? You don’t want to know.

Soon Ken-Tu moved into the bedroom. Woah, daddy! Did kitty spit and hair fly.

But as life rolled itself forward, events calmed down. Ken-Tu now spends his time in the dead armadillo pose.

As we prepare for the holidays, I wish you great peace and the ability to laugh at some of your/our silliness. I know ‘you-ken-tu’ grow from life’s lessons.

The day before I submitted this series, Chicos died in my arms.

I want to share with you that I continue to learn multiple lessons from this one question: “Is my life better from this experience?”

My answer today is ‘yes’ regarding Chicos and yes, Ken-Tu.

And the mockingbird? It’s back – singing, not screaming, perched on the garage roof.

Now I ask you, “What makes your experiences and your life lessons better?”

About Monette:   Monette Benoit, an experienced 35+ year court reporter, has taught multiple theories, all academics, speed classes, and 225-homeroom within NCRA-approved schools and community college.  Daughter of educators, Monette understands challenges in our multi-faceted, growing industry.

In 1993, she CART captioned for a Deaf mass, San Antonio, Texas. Wonderful opportunities presented from Big D, Little D, Oral Deaf, HOH, hard-of-hearing individuals – special moments.

Monette has worked with thousands of professionals, students, instructors.  She’s worked to create new court reporting programs, worked with federal grants, assisted instructors in developing curriculum for in-class and online students. Years ago, she was named the Court Reporting Whisperer by CR students and reporters.

Her confidential tutoring, coaching, has assisted thousands to advance with specific, custom-designed guidance!

Monette’s Musings is an informative, motivational blog for busy individuals seeking to create success –and– to enjoy this special path. Monette’s goal IS your success.

An American RealTime/Captioning Services, LLC: www.ARTCS.com    Monette may be contacted www.CRRbooks.com – Monette.purplebooks@CRRbooks.com   Blog: www.monettebenoit.com

20 Oct 2021

‘Switched At Birth’ and Monette’s CART Captioning

Switched At Birth And Monette’s CART Captioning

~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved

Two teenagers discover that they were switched at birth while researching a school assignment. Genetic testing is completed when the students learn “blood types” and when the high school students learn that they do not match their family.

Marlee Matlin plays a basketball coach and guidance counselor in a deaf school.

She communicates through sign language and (some) voicing. Marlee was raised Big D (Deaf) using sign as her only communication. She did not speak until 1986 when she appeared in “Children Of A Lesser God.”

I remember when Marlee made the choice to learn to speak. I stayed “quiet” during all Deaf/sign interpreter conversations as I watched from my “hearing” chair within the Deaf community where I have been embraced.

I have also CARTed many heated discussions to large screens about her choice – many heated discussions by Deaf and from sign interpreters.

Marlee’s TV character, Melody Bledsoe, has a deaf teen in the show.

One teen, actor Sean Berdy, is Deaf.

The character, Emmett, signs ASL, American Sign Language, speaks a little, and is expanding a relationship with a “hearing” teen.

When Emmett enrolls in “voice class” another (big) storyline is developed.

Sean is a role model within the Deaf community. Deaf blogs detail Sean’s “nuances” as Sean’s signs are unique to Sean. Blogs by deaf teens note that Sean’s “cool signs” display subtleties that voicing cannot share. (Long ago, I learned that sign language is able to communicate “much more than just words.”)

One teen, actress Katie Leclerc, has Meniere’s (inner ear disease) and speaks as Daphne Vasquez. Many Deaf and HOH, Hard of Hearing, individuals live with Meniere’s. This teen makes choices in her role as Daphne that are unique to her character.

One parent left a wife and small child when he had a DNA test, which confirmed the daughter was not his – long before the high school blood type assignment.

Have I piqued your interest yet?

Switched At Birth began as a one-hour show. It was such a success that ABCFM, ABC Family network, expanded the show to 22 episodes, August 1, 2011. The show continues to develop with storylines and character development that is rich and very true to the nuances within each culture – deaf, hard-of-hearing, oral deaf, and hearing choices.

If you desire to step into the Little D (typically sign language and mainstreamed with some voicing) and Big D (typically sign language and no voicing) culture, this is a wonderful opportunity.

The show has hit sensitive areas. I admire their truths.

Switched At Birth does not duck sensitive areas and episodes are powerful.

Deaf blogs discuss why Deaf actors are “voicing” words.

They write that if Deaf individuals were signing, their voice (“voice-box” is the term used by Deaf and interpreters) “would be off” (turned off), and no one would hear.

They ask: “Why do Deaf actors need to sign and voice? We don’t.”

Open captions in large white font are displayed when signs are used within scenes where words are not spoken. Yes, the show is closed captioned.

In 1993 I was accepted into San Antonio’s Big D world. What I have learned remains timeless.

In the trench, I was taught cultural differences and (im)possibilities by Deaf, deaf, oral deaf, early deafened, late deafened, and by hard of hearing.

It is an honor to be accepted into the Big D world if you are hearing, do not have a deaf family member and are not a sign interpreter.

Months after CARTing the weekly mass at St. Francesco Di Paola church, one day deaf friends insisted “you must have a sign.” A vote was called.

I was voted “in” on the church steps within Piazza Italia next to the Christopher Columbus Knights of Columbus historic building.

“You have earned this,” I was told.

A “sign name” must be given/gifted by a deaf person.

A hearing person does not create their own sign name. Never. Never.

Sign interpreters frequently commented that I would never, never, never be given a sign as an outsider. Never.

I remember I smiled each time and softly shared that I would earn my name; I would be accepted.

The terps, interpreters, vehemently disagreed.

Yet in 1993, I stayed in the saddle fascinated by their world, their culture, as I CARTed the mass dedicated to deaf and Deaf culture with interpreters and priests who signed.

While CARTing on Sundays I continued to teach, and to CART and caption local, state, and national events in the trench – often next to sign interpreters.

The Sunday my friends insisted “you must have a name” a respected, wise elder was called to the church steps.

Signs for names are unique to each person (personality, facial features, work).

“She will give you a name! This is our thanking you. Come! Stand here! Come!”

Quietly, I stood hands folded, head down, and waited while this wise lady approached.

Interpreters approached to sign and Deaf gathered to “listen.”

The wise elder touched her chin, tipped her head upward. She folded her arms, standing pensive for approximately two minutes.

Everyone was quiet.

I remember listening to the many birds in the trees overhead waiting for my Deaf friends to gift me my sign name.

Then the wise elder “declared my sign with two versions” (it is unique to have two sign names, yet if gifted by Big D, it is so).

Whenever I sign my “name sign” (two names) Deaf and interpreters always know it was gifted.

Traveling the United States, when I show my sign name, the two versions, initially, people have a startled reaction.

“Two? You have two? Wow.”

When I explain why I have two sign names as explained to me by the wise elder while she proclaimed my signs, each person always laughs and says, “Ahhhhh, I understand now.”

And I learned boundaries after I stepped over many during my learning curve. (Indeed.)

Deaf adults and teens taught me about acceptance, lack of acceptance, ignorance, and the very frequent comment from hearing individuals, “I knew a deaf person once.”

Multiple times when I was out with Deaf friends they insisted I “be deaf.”

No voicing. Zip.

When I was “the hearing person” people spoke only to me and not to the Deaf people.

“What do they want to eat? What do they want to drink?”

I would sigh and reply each time, “They’re deaf. Why don’t ‘you’ ask them?”

And when hearing people spoke to Deaf individuals – far too many hearing would speak slowly and (over)pronounce every syllable with exacting diligence.

My deaf friends and interpreters were always insulted. Always.

When I was “be deaf” (their term) for the event or the meal, I was able to experience the world from their seat, from their ears. Eye-opening memories are still fresh.

Once accepted into the Deaf world they shared true moments with me when their “Deaf hands” were tied together to prevent students from communicating and as punishment in (public and private) school.

Deaf who were enrolled in schools where oral communication was the first mode of communication (signing often was not permitted) shared stories that still raise my eyebrows.

They insisted I CART the true stories and “put our words into your computer, so you know our world. We want you to know!”

And Deaf discussed not receiving textbooks in mainstream schools “since the teachers knew – and told us – we would not do well on tests or graduate! The teachers that told us those words did not sign. They were not speaking our words, our language.”

A deaf person who marries a sign interpreter may experience discrimination.

A sign interpreter who marries a deaf person will “always have our hands working just so ‘you’ can hear, and that’s not fair to us!”

A Deaf person who signs, does not voice and dates or marries a deaf (little D) person who voices and signs may experience discrimination.

A Big D or Little D person who marries a hearing person?

That is a whole nuther topic. A big whole nuther topic.

Once I was welcome to ask my questions, I did.

Adults wiped crocodile tears and insisted that if I wanted to be part of their world I needed to know their truth.

Until I was able to understand basic signs and to understand fingerspelling as their “token hearing girl” the moments were pure Deaf.

Alone, I drove to a Deaf Block Party just as the local animal shelter arrived with deaf dogs that “will be put down if you don’t adopt them.” This is common, I learned.

Yes, the deaf dogs at the deaf block party found new homes that night.

As I walked alone for long periods of time, finally an interpreter approached, “You have got to be dumber than dirt to want to go through all this. Just tell me why you really are here.”

Oh, yes, she did.

I shared my reason for attending and for wanting inclusion.

She listened and asked a few questions. Any deaf in your family? Any interpreters in your family? None? And you really want to do this because … (reason I shared…)

I nodded watching the balloons and colorful ribbons that were tied to the street lights that night.

Standing with her left hand on her hip, this sign interpreter quickly made a sweeping motion with her right hand.

Deaf approached. I remained quiet. I knew something important had just happened.

Then she said, “OK. Now you’re in.” I remember raising my eyebrows.

Several Deaf crossed the street to hug me, and immediately took me by the hand into the throng of people, laughing, signing, and singing.

Oh, and they played practical jokes while I was an outsider. Yes, they did.

Later, at Deaf camp (a weekend retreat in the Hill Country) I remember when they wanted “something” (I could not understand the signs and no one would voice the words for me) late one night around a campfire.

Deaf sat with flashlights around the huge campfire.

When a person spoke, signed, each would hold the flashlight toward their face with the light on.

Then the person who signed would point their flashlight down.

When a person responded that person would turn their flashlight toward their own face while they signed.

Holding the flashlight in one hand and signing with two hands while speaking was a first for me.

Fascinated, I sat on the top of the hill with the large group. There was no electricity. I was chilled to the bone. I sat on a cold, hard rock watching and listening.

Deaf voiced, to me, “We need ….” and gestured wildly to me – motioning off into the dark.

I remember wincing a lot before they stood and pointed to the brush over and over. “We need …”

And off I went – alone.

Each time I came back alone, more confused with what I was looking for, their laughter was louder and louder.

Yet while they motioned for me to go “look for …” I did. I sure did.

Only later did I learn (after many trips up and down the hill that had no path) that what I was “to go find” was a UFO. Indeed.

I got ’em back.

The next day there was a time set aside for private confessions with the signing priest.

I told them that I “had” to CART their confessions if they wanted confession that evening.

They were so proud of me for “getting us back – and we believed you for hours, too!”

The priest “outed” me as he giggled and agreed that we were all becoming a team together.

That night, I agreed that I would not CART their confessions if they would agree not to send me off into the dark brush looking for anything ever again. We had us a deal.

My favorite memory of the confession with the signing priest?

I had not planned to participate.

When everyone was finished he came out of the room and looked to me. I smiled and ever so slowly shook my head.

The priest smiled and motioned to me. He pointed to the empty room and he went in.

My friends were insistent that I “You have to go. Go. GO!”

When I did go in, two chairs were turned to face each other in the middle of the large room.

This signing priest, smiled, and gestured to the chair facing him.

I remember pausing for a moment. He said, “The lights have to be turned on so we can see the signs and communicate. This is how all Deaf go to confession.”

I said, “This room has more lights than high noon.”

When I sat in the chair facing him there was a long, awkward silence.

He paused and said, “I want to ask you something. May I?” I nodded.

Then the dear man asked, “How does that machine work?”

I threw my head back and laughed and laughed. The question we always “get.”

He said, “No! really! How does it work? I am fascinated by it and what you do.”

I sighed, and gave him a mini-version of the machine, theory, and our work.

He said, “Fascinating! Now tell me about …”

I asked if there was a time limit by saying, “Surely there must be someone else who needs to meet with you.”

He laughed, “No, you’re the last. I wanted to speak to you last, so I could have this conversation.”

Me, “Great.” He laughed and then asked me many, many, many questions.

About twenty-five minutes later we were both laughing and enjoying our “confessional” moment.

I said, “The others are going to wonder … Oh, by the way, should I participate in confession now?”

The priest again laughed. “No, you are good. Let’s not tell the others, though. I have thoroughly enjoyed chatting with you, listening, learning, and sharing. I thank you.”

We stood and he hugged me.

I remember I said, “Well, this is the most unusual confession in my life – to include the one time in St. Peters in the Vatican where the man ‘heard’ my confession, and then I learned that he did not understand English. I will always remember this confession – that wasn’t a confession at all – with you.”

When we opened the door, everyone (and I mean every-one) was standing there.

I heard, “Wow! You must have been BAD! You were in there forever!!!!”

I looked to the priest. He silent as a lamb, sweet smile on his face.

I said, “No, it wasn’t really like that …” My Deaf friends became more insistent “how bad you were to have been in there that long.”

Another Deaf-moment memory (my term) is the evening I entered a hotel lobby and a Deaf person was playing the piano.

Hotel guests were shocked at how “bad” (their word) the piano player was.

I unpacked my CART equipment, put my hands at my side, and simply walked away. I knew better than to become involved — and it was fun to watch.

I will always remember the Deaf adults who casually leaned on that huge, sparkling, black piano to feel the sound and vibration from the piano notes.

Later, they said, “Wow. ‘That’ was bad! And no one would say a word!? Not one hearing person! Ha! Ha! Ha! And for once they didn’t know we were Deaf. That was Great!”

The television show “Switched At Birth” shares factual events that occur within families, at work, in school, and while dating. A cast member is a soldier as many current events are front and center.

Switched At Birth accurately portrays subtle moments and explores wide-open topics that splits — and unites families, friends, acquaintances, and strangers.

The last scene from a January 2012 episode ended with Emmett responding to a police officer speaking to Emmett in Emmett’s garage. The scene ended with Emmett facedown in handcuffs.

Sadly, this is common. Police officers pull over cars with Deaf and interpreters who are signing.

Many officers do not have deaf sensitivity training. Incidents do result that would be different if the occupants of the vehicle were not signing. (This is well documented.)

While traveling to Deaf camp in 1993, the church van was pulled over.

When I learned why they were late and gasped, everyone said, “IT happens ‘all’ the time! Police think we’re drunk and pull us over. Then we have to go through all the drunk tests with people who don’t let us sign and will not call interpreters and do not understand why we have to keep looking at them! They want us to turn around, and we can’t!”

Deaf adults also shared that when police arrive at residents officers may not ring the doorbell. If police knock, Deaf will not hear and may rely on their assistive doorbell.

San Antonio’s Police Department began a campaign to request Deaf to register with SAPD, so they would have a deaf listing.

The Deaf, as explained to me, absolutely did not want to register to be “different” on “another list.”

One oral deaf friend who reads lips (and refuses to learn sign language) shared how his hotel door was “broken down” by firemen who threw him over their shoulder with a blanket, and carried him down stairs within a burning hotel. (The fire alarm did not work in his room; he always registers as deaf.)

CART, captioning, and the ADA have changed deaf and HOH communities.

Court reporters and sign interpreters are serving individuals with mandated equal access.

Yet when sign language is not the person’s first language, we may not be the best “equal access.”

The events, stories, plots, and drama in Switched At Birth come from the perspective of Deaf and hearing teens and their families that are played out in the school events, social gatherings, and within private moments in the series.

A request has been made by cochlear implant teens to include implant stories.

Recently, there was a reference to CART in the classroom. Maybe ABCFM will include a CART provider or display captioning?

Maybe.

Watch. The show truly is wonderful family entertainment.  After you watch, let me know what you think.

Switched At Birth episodes contains multiple venues wherein we can learn together, and we are “equal” moving forward together.

—-  Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

28 Jan 2020

Resting on Laurels… And Rest…

Resting on Laurels…
By Monette Benoit, All Rights Reserved.

This article was originally published in NCRA’s JCR under my Beyond The Comfort Zone column.

Court reporters listen – a lot.

Recently, with detailed sharing from court reporters, CART providers, broadcast captioners, students, teachers, professionals, clients, consumers, sign interpreters, and family, I am wondering, where does one – in realtime – collect strength and wisdom?

How do we regroup when special moments continue to arrive?

To truly be present when people need full attention is part of our discipline, our training. The passion in our profession is deep and wide.

While tutoring and coaching court reporting students, novice and veteran court reporters, I listen to people who are now concerned about not being paid; individuals in counseling (for bipolar symptoms, anxiety and/or therapy – one person shared that their spouse “fell asleep during a session!”); adults who are moving; adults fretting about how to pay their utility bill or mortgage; fears about children, spouses, partners, and parents.

Many conversations have been shared from students when a speed class is not passed and additional semesters require additional funds.

Within a short period of time, I listened to individuals who contacted me immediately after a family member died. Multiple individuals are receiving chemo (various stages and diagnoses).

Scheduling an international CART, Communication Assistance Realtime Translation, job, I phoned a professional who answered the phone during their chemo treatment.

“No, I’m not busy,” was the person’s reply when I asked if now is a good time.

One woman shared about the death of her mother, then shared she has multiple sclerosis, ‘seated’ in her brain.

Another person shared details about spreading ashes of a loved one.

A friend adopted a baby. She wants to share. I want to hear happy details.

Privately, my parents were using multiple words to describe their multiple health conditions.

A client phoned the office, “Just send the information. We’re not even dealing with it now. We’ll stick it in the file, but we need it today, okay?”

Another client – after finalizing their job with me phoned to say, “We’ve gone with someone who is cheaper. But we’ll be in touch. You do great work. Okay?”

My favorite?

A reporter, who is a leader and assisted officials to realtime in courtrooms, is reaching for advanced NCRA, National Court Reporter Association, certification and contacted me. Thus, I replied as requested.

The leader, court reporter’s, reply to my genteel inquiry? “Yeah, right, as if you really care.”

I wrote back, “I care. I really care.”

The official, “I’m doing the best I can. I’ll just go and wing it.”

I responded, “Ah, the spirit of a person working full-time, seeking to advance skills. Never again will I open your e-mails while eating. I laughed so hard I almost spit on my computer.”

Then he added, “And I better not read about this in your JCR (Journal of Court Reporting) column!”

I waited to reply, “If I were to quote this (here) I promise not to ‘out’ you.”

Immediately, he responded, “Deal! Okay. Then you may.”

When we continue to hear that every moment, every stroke, every brief (or not-to-brief) form counts in our world, we may feel the wind around us.

How does this relate here?

One can turn to prayer, exercise, meditation, work.

Perhaps one may sleep more – or burn midnight oil to catch up.

Why reference laurels?

When I completed the CSR, NCRA RPR, RMR, RDR Written Knowledge Test Court Reporter Reference Textbook, I was teaching full-time with a 225 wpm (words per minute) homeroom. (I was also working to finish my B.B.A. degree.)

When I finished that first textbook, I swore that I would “never, never, ever do this again. Never.”

I used words “that almost killed me … doing ‘that’ and working full-time and finishing ‘that’ degree.”

When the new work product (the first textbook printing) was delivered, I put the textbook on the counter.

I had so many hours of work (and sweat) into this book that I wanted to remember (people reminded me to “celebrate”) this moment.

Mid-afternoon, before anyone arrived home, I called my cat, placed an open can of tuna fish on the floor, and poured a glass of wine.

Then my parents phoned. I shared that the text was finished, and my (then) mantra, “I will never do this again.”

My father, educator, psychologist, social worker, master of adult education, said, “Of course you will! You can’t rest on your laurels! You need to immediately begin on a workbook. This will be expected from you!”

In dramatic pose, wearing work clothes, high heels, and holding my mid-afternoon celebration glass of wine, I almost fell to the floor.

Voice pitched, I stammered, “Laurels? Laurels!? Where can I find me a laurel? I really want a laurel — now. Put Mom on.”

Mr. Emmett, as he is known in the court reporting industry, discussed advancing one’s skills and not resting as “people will expect you to continue …”

I discussed the laurel as in a sweet bay leaf or mountain laurel tree.

How does this relate?

As I tutor and coach listening to individual’s innermost thoughts and actions, I may share the “you can’t rest on your laurels” metaphor.

Sometimes it receives the same reaction I tossed overhand into the universe.

Yet often, the person listening says, “Oh, right …”

Then we design new, customized goals.

Speaking with my accountant yesterday, he said, “Some agencies swallow an elephant and strain the gnat.”

His point? “Get over it, Monette. Keep going.”

Later, I listened to a fraught (their word) person share emotional news; I listened with full heart and silently pondered that laurel and rest. Silent rest without phones, computers, without texting or IMs, long sentences, multiple words. Rest.

Later, I drove to the ranchers’ feed store.

I refer to the feed store as “my people” right now. Their history, knowledge, and strong spirit is refreshing and comforting.

The man at the register looked troubled; I asked if he was okay.

He replied, “Yes, but at the end of the day I’m a tired pup.”

I asked what he does to rest; he perked up, “I sit on the porch swing with a cold, long neck beer, and my dog!” Then he beamed.

When you read this, you may be prepping for recess; your family may have busy summer schedules, camp; maybe you are attending a state or national NCRA, National Court Reporting Association, convention with your peers. Perhaps you will be vacationing, taking a breath from daily details.

Last summer I wrote an e-mail to a dear friend (a pillar in our profession) asking when might be a good time to troll a question past him.

Instantly, he replied, “I’m on a beach in the Bahamas in my bathing suit with my laptop. Now’s a good time! Really! My family is in the water. They understand. How can I help you, Monette?”

I am determined that when the student is ready the teacher appears.

The teacher may be stranger, friend, foe, or four-legged creature.

Lessons are gifted when we least suspect new possibilities.

My foster child in the Philippines is attending a university.

I know she’s on a bus 1.5s hour one-way.

Foster children I have assisted have earned diplomas to become a teacher, a seamstress, and have continued their education.

There are also children that vanish with their families; I never hear if that child fulfilled their dreams.(When a family leaves without notice one never knows …)

I desired to know this young lady’s choice.

Seychelle’s letter in today’s mail contained the wisdom I needed to remain in the calm eye of hurricane in which I live.

“Recently, you were asking what I am taking. Presently, I’m a student with the university earning a BS in accountancy. This is really hard, but I’m trying to make sure I also deserve to be in the accountancy department.

“This summer vacation, I think I won’t have time painting the town red. I’ll have summer classes and give my attention in studying.

“But, of course, to relieve the stressful things that I do, I find time for me to be relaxed or read my books or take a nap regarding my condition. I’m doing good in a healthy body…”

Yes, from a pencil on the other side of the world the message is gently gifted.

She always writes, “Monette, take care of yourself, rest, and have fun.”

From her lips to our ears (and fingers while at our work), may this be so.

Resting on laurels? Yes, rest.

Today I put ‘rest’ on my “to-do list.”

Bring it. And a porch swing sounds delightful – sweet bay laurel leaf and mountain laurels are optional.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

 

18 Jul 2014

Harder Is Not Better, Part III of III

Harder is Not Better, Part III of III
By Monette Benoit, All Rights Reserved.

Part III:

As I continue to work captioning jobs, to tutor and coach court reporters, CART (Communication Assistance Realtime Translation) students, and captioners, I have shared this memory moment when appropriate.

I have been (pleasantly) reassured that others also have felt that they too were pounding their computer keyboard and perhaps their steno keyboard.

Many students, working court reporters, CART providers, broadcast captioners, and professionals outside our field have made a ‘touch shift’ on their keyboards or added tweaking(s) and modifications.

Voila – they had (much) different results, too.

My lesson and their lesson as related back to me each time, “Harder is not better.”

Students and court reporters are now extending my “harder is not better” lesson into practice time.

Students and court reporters are now passing speed tests in school and online.

Professional court reporters, CART providers, and broadcast captioners are now reaching for new certifications, and now cruising through their day with a wider view of this drawing attention to one little detail.

One detail does make a huge difference in our steno world.

It works, folks. It does indeed.

A new focus is a gift for any day, any evening – and for any long event when the speaker (witness and/or captioned event) goes on and on and on.

A new focus can be good when we are mentally waiting for the job, the assignment to come to a close.

With your focus – wherever you focus – my wish is that you have creative moments with your choices, your goals, and your “knowing” awareness.

Part I of III is posted June 4, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 18, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 30, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

30 Jun 2014

Harder is Not Better, Part II of III

Harder is Not Better, Part II of III
By Monette Benoit, All Rights Reserved.

Part II:

Several days later, when I needed to quickly reply to a work e-mail, his computer was on a desk sitting unused while he was online with another job.

Silently, he gestured to his chair. I slipped into the chair and quickly composed the “asap-needed reply” on his computer.

Mr. IT Man quickly crossed the room, “Stop pounding on my computer! You are banging on that keyboard, and you are pounding the mouse on my desk!”

I finished my e-mail, stood, and smiled.

No words appeared to be necessary at that moment.

Later that afternoon, I wondered if the small pain in an arm (or two) might be related.

With the possible pain-related focus, I zipped up the road.

I raced into a store (every second counts, right?), placed a new keyboard under my arm, went straight to the counter, and purchased another keyboard with another wireless mouse. Then I hurried back to the office.

Once I plugged that puppy in, I was shocked to discover that I was pounding the keyboard. I was banging the mouse and had to adjust my touch to work with the new keyboard and new wireless mouse.

When I next saw the IT person, I noticed him watching me type.

He viewed the older keyboard on the floor leaning against the
wall.

Then he gestured to the new keyboard and said, “So, you finally got it, right?”

I did not sigh. I sat tall.

I paused before replying, “Yes.” Again, additional words were not necessary.

Why am I sharing this?

Part II of III is posted June 18, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 30, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Life Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry,
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?

Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

18 Jun 2014

Harder is Not Better, Part I of III

Harder Is Not Better, Part I of III
By Monette Benoit, All Rights Reserved.

Part I:

January brings new possibilities, new choices. Additional focus (my opinion) and words (discussions) are shared each January regarding new goals and new resolutions.

New (revised, expanded, and perhaps reduced) choices may have our focus for a temporary or fixed period of time.

This year, as a possibility with new focus, I want to ask: have you been working harder?

Does it take someone else, (perhaps outside our court reporting, broadcast captioning and CART, Computer Assisted Realtime Translation, field), to point this out to us?

Is it possible another person, unfamiliar with our skills and our technology, might notice a court reporter is working harder
than needed?

Some of us might say, “Not possible.”

Yet when the student is ready, the teacher appears – even when the teacher is sharing a message that appears to be untimely (due to deadlines and finding time to eat lunch before 3 p.m., right?).

As professionals, we are exact – with honed, polished skills – and focused on exacting details from each minute in our world.

One casual comment, one suggestion, to change one thing in our world, might be disregarded. A comment, a suggestion, might fall into a future action (task) and goal – one that might be filed for future digestion, yes?

Herein, I want to share “Harder is not better.”

Several months ago, I purchased a new(er) computer keyboard with a wireless mouse. I plugged that puppy in and went to work.

Yes, I noticed a difference, but there were deadlines to be met, and work to be completed.

I put my head down. I completed the jobs while juggling several flaming batons.

In short, I moved forward as court reporters do (and are expected to) when we have multiple “fixed” dates and tax deadlines approaching, which require and invite our focused attention.

Several weeks after I purchased the wireless device, a technical person stood in my office to discuss a phone message. He watched as I typed on my computer keyboard.

Then Mr. IT Man assuredly stated, “You sure are pounding on that thing!”

Slowly, I counted to “two” and slowly said, “I’m a court reporter. We don’t pound. We accurately stroke, type and write.”

The man tilted his head, pursed his lips. He remained silent. We maintained eye contact. Neither he or I blinked – or continued the conversation.

The moment passed when he was called to another project and left the office.

Me? I went back to work.

Part II of III is posted June 18, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 30, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

04 Jun 2014

Our Words Are Our O.R., Part III of III

Our Words Are Our O.R., Part III of III
By Monette Benoit, All Rights Reserved.

Part III:

In response to my words and to my father’s words about my “listening”, Ms. D.O.N. then said, “I still don’t like the look on her face,” and left the room.

I thought about Frazier Crane’s, “I’m listening, Seattle…” and watched her backside exit the doorway as each person counted down, in unison.

Together, the professionals raised all equipment and my father.

They called to me, and I followed their brisk steps.

In realtime, my eyebrows are permanently raised; my breath controlled as I seek to avoid upsetting my father (as I continue to do with Mom’s dire health issues).

Later, in ER, as I hunted for water and pudding (any food), Dad weakly asked, “What are you thinking about?”

I shrugged, “Maybe an article.”

He giggled, “I thought so. You have my permission. I need to rest now.” His head immediately slumped to his chest.

When I returned with crackers and peanut butter on two plastic spoons, Dad said, “This is not your playground.” Then he smiled.

I put a cracker and some peanut butter into my mouth and chewing I said, “Sure it is. I can’t make lemonade here, now can I? I’m doing the best I can right now. And I still can listen while chewing this stale food. This ‘is’ awful.” Again, he smiled.

The ER doctor entered the room, read the lab results, and confirmed “we are in dangerous territory right now.”

Within 48 hours, we were back in O.R. for the second attempt to surgically place the feeding tube.

(Dad was too weak for the first attempt. The anesthesiologist pulled him from the O.R. table after he had been cleared by all the other doctors.)

After hours of waiting, I stood in another small area.

A blanket was draped over my shoulders. I was proofing work from a multi-event CART, Communication Access Realtime Translation, job.

Standing, I was rubbing my back on the wall to warm my body as I held work in my hands, head down, proofing.

Another surgeon came in the room and began to speak as he opened the door.

I said, “Here, let me put this down.”

Yet again, I saw that look and yet again heard a sigh.

He exhaled, sat down, and (I swear) said, “Okay, I’ll wait for you then.”

I pursed my lips, did not engage, and asked, “How is my father?”

The surgeon sat there and (I swear) asked if I was ready to listen to him.

I thought, “Oh, for the love of God. Just one calm moment. Just one helpful person, please.”

Instead, I smiled at the dude, kept the blanket around my shoulders, sat in a chair, and listened to his words and (dire) medical terms.

I maintained the court reporter posture that we all know – expressionless.

Yes, I realtimed his conversation in my head, with punctuation, to avoid having a response other than as a court reporter.

I focused the way I used to when a full jury was listening to a witness or the judge.

We do not have reactions in court or during litigation.

My focus was to display the expressionless posture and features from the moment he began to rattle on — oh, at approximately 260 words per minute.

(Yes, we do that, too.

We think about the speed of the words, known as ‘words per minute’, to us, as in a speed test.)

When he finished, I walked to my car, placed my forehead on my blistering hot steering wheel – inside my hot car that felt oh so good.

I kept my sweater on under the surgical blanket as I warmed my body in my car. I also focused on focusing.

I focused on the bigger picture at that moment.

The bigger picture was not me crying, banging the steering wheel, or venting my frustrations and grief for what I have been witnessing. I focused on focus.

The focus was simple as I sat remembering to breathe in, then breathe out. Then repeat.

Why am I writing this?

Nurses and staff have again (it happened with Mom in ICU multiple times, too) made additional comments, which I have not included here.

I am deliberately focused on staying in the moment.

I have not kicked any walls or thrown anything. I have not whined.

I have not sniffled.

I have listened.

I am not willing to discuss what others (perhaps the word is “outsiders”) think about our court reporting work and our working with my work while a parent -or two- is in ER, ICU, O.R., or within any hospital setting.

Now when individuals meet me, as the RN today, she approached saying, “Yes, I’ve heard about you…”

Now a generation of family members under me narrow their eyes, pursing their lips as they look to me and to the person who voiced those words. Listening, they frown more now.

When you read this essay, it may be 103 degrees. Time will tell where I think my family is headed.

I believe that I will still be listening and proofing my articles.

I will still proof my CART work and ensuring (technical events) my clients receive customized results for their unique requests.

I will continue to proof work as I update the “NCRA RPR, CSR, CBC, CCP Written Knowledge Test” textbook, workbook, and companion study guide.

This is my passion. This is my work.

This is why we are keepers of the records, yes?

My opinion is we become disciplined with our listening skills – as it should be.

I hope no one travels my path for the past four years.

I wish you all great health and wonderful adventures.

I know we will continue to be ‘the’ listeners in each group.

This is what I have learned. Words are our O.R.

Part I of III is posted May 2, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 14, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

29 May 2014

Our Words Are Our O.R., Part II of III

Our Words Are Our O.R., Part II of III
By Monette Benoit, All Rights Reserved.

Part II:

I was determined not to rise to what I saw as potential baiting – several nurses spoke about it, too. Many professionals (within multiple facilities) said, “I’ve never seen, heard, or read anything in our medical training books with case studies like the manner people speak to you. And you sit and listen to all of them. You do not interrupt. You do not argue. You listen.”

Each time I bowed my head and stared at my shoes focusing on what is best for the patient – not me. I thought it would work to help us ease through this chapter.

Yes?

Nope.

The next time and each time after that moment the good doc, surgeon, would enter the room, “Now a good time?” with flat-lined look. Each time I let it go.

One morning Dad shared, “My daughter processes words. She is always processing words when you speak.”

The doctor sighed and looked out the window.

I did not blink (or sigh) as Dad looked to me and shrugged his shoulders.

The second time a significant event occurred was when Dad was in stat emergency; individuals were drawing his blood and urine.

The director of nursing was speaking – vaguely – (I had Power of Attorney) about “what might be happening.”

I listened.

Suddenly she snapped, “I don’t like the look on your face.”

My father and all individuals in the room looked startled.

I said, “Excuse me?”

She repeated her words, hands on her hips.

Slowly, I said, “Ma’am, I’m listening to you.”

She, “Well, I just don’t like that look, okay?”

More slowly (Dad was being placed on the gurney and now was not the time to focus on what she thought was happening), I said,

“Ma’am I am focusing on what you’re saying.”

Dad, the man with a master of education degree, said, “She’s a court reporter. I’ve told you. She has a college degree in listening.”

The woman puckered her lips.

Dad, “She is translating what you are saying. Always has. She always will.”

Me, “These are new words to me regarding my father.”

Dad, “She has at least three languages in her head translating what you are saying.”

I looked to Dad and said, “With punctuation. And I am listening.”

Dad, wincing in pain, weakly smiled, and said, “And I paid good money for her to possess these skills.”

The levity that I believe Dad, also a social worker with psych background, was seeking at that moment was not acknowledged by this snarky D.O.N.

(Others did look to Dad and to me with a small smile before each bowed their head, each returning back to work on the ER stat run.)

Yes, in hindsight I could have taken a different response with the woman.

That day, I was able to listen to multiple conversations between the people now working at a feverish pace due to an emergency.

Again, this is what we do each day in our work. We listen.

The ambulance medics had Dad belted. Four people held bags, wires, IV poles, and additional medical equipment. They stood waiting for me to follow them.

I chose not to argue at that moment because I knew Dad and I could wind up back in the same room that afternoon and did not want to alienate that woman.

Part I of III is posted May 2, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 14, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

14 May 2014

Our Words Are Our O.R., Part I of III

Our Words Are Our O.R., Part I of III
By Monette Benoit, All Rights Reserved.

Three times I saw complete changes when I was doing what it is ‘we’ do best – proofing verbatim work and listening.

I was called out on it – twice by doctors, once by a D.O.N. She instructed me, “D.O.N. means “Director of Nursing.”

(Listening, I thought, “Yes, I know.”)

Yet I saw complete, lasting changes. I have written about ill parents in my National Court Reporters Association, Journal of Court Reporting, JCR, column, and on my blog, Monette’s Musings.

My father was hospitalized March to August. As I wrote this, he was in a small room with a feeding tube. He was unable to drink, to swallow, sit up, and roll over on his own. His head was on the metal bed rail with a towel against his forehead, so he did not hurt himself. Yet he wanted to live and would not permit hospice to enter.

Through this winding path, I traveled multiple venues as a daughter, as a court reporter, CART provider, captioner, author, teacher, and as a stunned witness. The roles frequently changed as I worked to sort the endless drama and expanded cast of characters.

The first event I am documenting here: As usual, I was seated on an O.R. stool in a spot for the size of hamsters (I am tall).

My knees were drawn up, within yet another freezing room, waiting for yet another doctor to give me Dad’s O.R. update.

My head was down; I was proofing an article; I was rubbing my arms to circulate blood.

As I froze, San Antonio and surrounding areas were 103 degrees. (On breaks, I went to my hot car wearing a sweater, windows rolled up, to warm my body.)

When the surgeon came into my area, I had just found a typo. I heard his step. Quickly, I marked my spot on the line. When I looked back up, I saw his flat-lined face; I heard his sigh.

Startled, I softly said, “That was really important (pointing to my paperwork). Any news?”

He looked away and waited. I felt the shift immediately. When the good man finished, he commented about my working “all the time on court reporting paperwork.” (I had not commented on my work or court reporting.)

I softly said, “Words are our O.R. – our operating room.” He sighed, turned sharply, and abruptly left.

Part I of III is posted May 2, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted May 14, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted May 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

02 May 2014

Thumb Wrestling and Smoken; Ask The Coach, Part II of III

Thumb Wrestling and Smoken; Ask The Coach, Part II of III
By Monette Benoit
All Rights Reserved.

Part I began: Did you know there is a Thumb Wrestling Federation, TWF, and the United Kingdom has World Thumb Wrestling Championships? This is serious business for a sport originally called “thumb-a-war.”

Thumb Wrestling Championships begin, “One, two, three, four, I declare a thumb-a-war!” To win, opponents must pin the other person’s thumb “as long as it takes to say ‘one, two, three, four, I win a thumb-o-war.’”

A referee determines the winner. Elbows must be on the table. Fingernails must be short. If a winner cannot be determined by the referee in two 60-second rounds, the contest “is settled with a game of sudden death ‘scissors, paper, stone.’”

How does this relate to court reporters, CART – Communication Access Realtime Translation – providers, broadcast captioners, and students? …

Years ago, I wrote “CART FAQ, Falling On Deaf Ears” a series of articles posted on my blog, Monette’s Musings, and online by NCRA.

I have CARTed college-level Latin for an oral deaf honors student. I did not know Latin. I stroked sounds, which tranned, translated, as Latin.

I spent many years CARTing church services to a large screen for a Catholic mass devoted to people who are Deaf. A sign interpreter was always present, and we worked side by side.

Additionally, I have CARTed funeral services, baptisms, retirement parties, large conventions, technical meetings, medical events, Quinceanera celebrations, the McGruff Dog, puppets, a mime (yes, a deaf mime), plays, musicals, clairvoyants, Girl Scout groups, Knights of Columbus, and multiple intimate settings.

Part II: My thumb wrestling referral above was for the moments when I work with students and professionals who tell me “I was not able to find my thumbs today.”

Yes, we have a few days like that. If you are outside our profession and are reading this, I want you to know that those moments are rare. Truly.

While tutoring and coaching students and veteran reporters who are seeking to meet new goals and to create a higher skill set I listen to people share their private moments when fingers just do not go where they “should go.” In short, it happens.

My initial thumb wrestling comment was shared within a tutor/coach setting with an experienced judicial reporter preparing for advanced NCRA certification. It was said in jest; we both laughed.

The veteran reporter soon contacted me: “Your words and homework solved the problem.” In short, we solved her issues.

When next someone said, “I just can’t write anything today. Nothing.” I shared the thumb wrestling concept that had worked so
well with the experienced reporter.

In short, with specific tweaking to the individual, we had a successful solution.

Part I of III is posted March 17, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted April 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Life Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam? Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment life coaching?

Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment life coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment life coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book,
and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering
in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Life Coaching http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private life coaching, has greatly assisted thousands of students, novice and experienced
professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek
to create their success each day.

11 Apr 2014

Thumb Wrestling and Smoken; Ask The Coach, Part I of III

Thumb Wrestling and Smoken; Ask The Coach, Part I of III
By Monette Benoit
All Rights Reserved.

Did you know there is a Thumb Wrestling Federation, TWF, and the United Kingdom has World Thumb Wrestling Championships? This is serious business for a sport originally called “thumb-a-war.”

The TWF has “Thumbs News” for thumb rivalries. “Thumb Warriors” details champions. Currently, the TWF has a fictional sports league on the Cartoon Network. As youngsters, and young-at-heart adults, say, “How cool is that!”

Thumb Wrestling Championships begin, “One, two, three, four, I declare a thumb-a-war!” To win, opponents must pin the other person’s thumb “as long as it takes to say ‘one, two, three, four, I win a thumb-o-war.’”

A referee determines the winner. Elbows must be on the table. Fingernails must be short. If a winner cannot be determined by the referee in two 60-second rounds, the contest “is settled with a game of sudden death ‘scissors, paper, stone.’”

How does this relate to court reporters, CART – Communication Access Realtime Translation – providers, broadcast captioners, and students?

Do you ever have days when your fingers have a mind of their own?

Do you have moments when your fingers may not adhere to our diligently honed muscle memory to accurately strike the keys?

Onsite and remote realtime – instant speech-to-text using the Internet and/or a telephone – is now the norm in our profession.

We routinely fingerspell, stitch words together, and stroke keys, creating words on-the-fly.

To further detail our specialized work, we now have a main dictionary and create “job” dictionaries specific to events and jobs. I have a “dog” dictionary from CARTing the International Working Dog conference. I also have a “milk” dictionary for individuals who test milk prior to it being shipped to market.

Realtiming – for instant translation – Roman numerals, ordinals, cardinal numbers, acronyms, homonyms, specific spelling alphabets, all punctuation, and additional unique formatting strokes are customized by the court reporter, captioner, CART provider, and the student.

You still with me? In short, this is all in a day’s work.

People outside our profession are amazed to learn that our basic equipment may easily run well over $10,000 for the steno writer, software, support, laptops, printers, cables, additional equipment, insurance, and specifics we need for a job. Many of us also have backup equipment. As some individuals say on this topic, “Don’t get me started…”

We also have become the “ears” for deaf, oral deaf, late-deafened, hard-of-hearing, and brain-injured individuals whom we call consumers.

The nuances for each type of hearing loss, age of loss, knowledge of sign language when appropriate, and working with sign interpreters when appropriate also enrich the wonderful path wherein we serve.

Years ago, I wrote “CART FAQ, Falling On Deaf Ears” a series of articles posted on my blog, Monette’s Musings, and online by NCRA, National Court Reporters Association.

I have CARTed college-level Latin for an oral deaf honors student. I did not know Latin. I stroked sounds, which tranned, translated, as Latin.

I spent many years CARTing church services to a large screen for a Catholic mass devoted to people who are Deaf. A sign interpreter was always present, and we worked side by side.

Additionally, I have CARTed funeral services, baptisms, retirement parties, large conventions, technical meetings, medical events, Quinceanera celebrations, the McGruff Dog, puppets, a mime (yes, a deaf mime), plays, musicals, clairvoyants, Girl Scout groups, Knights of Columbus, and multiple intimate settings.

Part I of III is posted March 17, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted April 29, 2014, Monette’s Musings, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Life Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam? Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment life coaching?

Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment life coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment life coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book,
and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering
in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Life Coaching http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private life coaching, has greatly assisted thousands of students, novice and experienced
professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek
to create their success each day.

17 Mar 2014

Spurt-Ability, Part II of III

Spurt-Ability, Part II of III
By Monette Benoit, All Rights Reserved.

Part I began: While coaching a novice court reporter, the professional said, “I don’t like to take tests. That’s why I went to court reporting school.”

I said softly, “Now that’s a thing of beauty.” He sincerely replied, “It’s true.” I truly replied, “You will read about this. Trust me.”

How does that happen?

Part II: When I teach, I share this spurt-focus with students. Many, many students took to it like a hummingbird to a red feeder. They liked it (my tutoring and coaching students like it, too). Really.

When I began to realtime and CART to a large screen, I had to focus on the spurts, the spurt-ability. (Yes, I’m realtime self-taught, 1993. After graduation with an associate degree from S.U.N.Y. Alfred, I learned long and short vowels while working on the job with expert witnesses each morning. Truly. I do not recommend that opportunity or life experience to anyone. No tape backups. No one to help with your paper notes as you prepared carbons for your typewriter. That was then. This is now.)

When I initially CARTed, everyone (as sign interpreters vocalized loudly, verbatim to me) in the entire room would know instantly when I made an error. I cannot make this up (re: interpreters frequent comments in 1993).

As I tutor and coach, I share the spurt-ability on how to push past the few seconds that often develop about three-fourths of the way through the five-minute speed test.

Spurt-ability. Just lean in or focus the wrists forward to think in spurts.

Just write a spurt.

No need to wonder why you picked this field in the first place.

Our tenacious mental abilities do endow many of us with the ability to have five or more conversations “realtiming” in our head while we are realtiming new words to a computer screen for someone who may or may not be near your work product. Truly.

Spurts are small moments making a huge difference.

Spurts occur while writing and processing multiple words that are “popcorning.”

“Popcorn” is a term that Blake Stevens, RPR, in 1988, San Antonio, Texas, then a retired federal court reporter, and I used to say when we dictated rapid-fire Q&A to our students. (As a result of that term with Blake and working with the gifted Blake Stevens, I developed a line of Q&A popcorn dictation material.)

Spurts occur as we think how to accurately write (or build) the word in the backward steno process — then have the stroke successfully translate or not — then we accurately fix the error, in realtime; then we continue to out-process words, audible sounds.

This is our work.
This is our specialty.
This is our pride.

Part I of III is posted February 5, 2014, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted February 15, 2014, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted February 28, 2014, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

15 Feb 2014

Spurt-Ability, Part I of III

Spurt-Ability, Part I of III
By Monette Benoit, All Rights Reserved.

While coaching a novice court reporter, the professional said, “I don’t like to take tests. That’s why I went to court reporting school.”

I said softly, “Now that’s a thing of beauty.” He sincerely replied, “It’s true.” I truly replied, “You will read about this. Trust me.”

How does that happen?

We test at a minimum of 95 percent in each class for our stenographic skills. Many programs test higher to 97 – 98 percent. And on the job? Much higher, we all know.

I have found great success working with students, court reporters, CART providers, and captioners and the focus on the “testing angle.”

My opinion is that many of us are focused (we are) on how do I just write it fast, faster, and fastest?

Many have been known to say, “I’ll learn how to write that (word) when I … Just tell me how to pass that test.”

And once individuals, students, CART providers, captioners, and working court reporters pass their tests and their certifications, I hear, “Now what do I do? They’re going to want to look at my notes while I write.”

I listen and softly say, “Yes, that is now pretty much part of the plan.”

Laughter is a frequent response to my “What are you thinking?”

So what is spurt-ability? It is a word I made up. (Just like doctors and expert witnesses make up words and then swear it really is a word.) I use this term I made up to focus upon a mindshift.

When we are in court, providing CART, captioning, testing, and writing any faster-than-heck speaker, we have to have the ability to come up from behind. We do.

We are trained with specific finely tuned skills to “come up from behind” when a speaker picks up speed.

Spurt-ability is my term for the mindshift when the speaker speaks fast — and we are just about to slip behind the cadence of the speaker (think medical terminology, technical terms, fingerspelling, building words on the fly that we know are not in our dictionary, unusual words, acronyms, new “made-up words” and that fast speaker).

As part of my court reporting (survival skills here), I learned to actually lean into the steno machine and would ride the words — similar to a piano player who is simply playing a faster note before the music slows its tempo. That is how I wrote when I was a student and a new court reporter.

As a working court reporter, I learned to avoid the actual leaning-into-the-wind posture (people often asked about it; hence, I worked to stop the physical exertion) and worked to use (only) body movement using wrists to the fingertips. Writing in spurts was how I managed to keep up with fast people, new words, expert witnesses, individuals with accents, and competitors for the fastest-lips-in-the west contest.

Part I of III is posted February 5, 2014, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted February 15, 2014, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted February 28, 2014, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

05 Feb 2014

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part III of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part III of III
By Monette Benoit, All Rights Reserved.

Part I began: Part I began: One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this! I read through all my errors on each test! … Help me.” …

Part II began: Softly, I replied, “Perhaps you do not want to swan dive into the mind games.” …

We each can evolve to a better “spot” when we choose opportunities or when we are given ultimatums, yes?

Perhaps there has never been a better time to expand your skills. Spot on, yes?

Or perhaps you believe there has to be a “secret sauce” to reaching your goal, your desired result.

Where do you want to be in three months? Three weeks? Tomorrow at 3:00?

Part III of III:

Many court reporters are nearing retirement.

This will open new markets for individuals who are intent on shifting with expanding, new opportunities. Big fact.

In short, what might conflict with your goals to meet new opportunities, and what energy might expand your current strengths? This is one of many focus topics within my tutoring and empowerment coaching.

As you discover the specifics to the above-listed details in your private and professional world you will then be able to make choices to propel you to organize your fears.

Perhaps we are struggling too hard. Perhaps we want to know more about our fears.

I believe that organizing fears is a powerful step to moving toward your distinctive goals – whether it is to read your accurate notes in school to transcribe a test, whether it is to train yourself for a better position with your work, or whether a goal is to follow your heart’s desire with a new path that you create.

Fear can be a motivator.

Setbacks can be a motivator, too.

We know this “motivator” with 95 percent accuracy each day that we are required to earn while in school. We know this with the required accuracy on each job. Fact.

Once we have identified the fear(s) then we can focus on what is beckoning with all our resources and with our multi-faceted talents.

For the next two weeks I would like to suggest that you make a list of your goals, a list containing your fears, and a list of what is between the goal(s) and the fear(s).

As you explore your list for two weeks (okay, one week if you desire), I promise you that you will see your path and your challenges from a different lens.

I believe that when you understand what is truly inspiring you, and what is limiting you, you are then the master of your possibilities. Spot on focus.

We know that history has been exacted because we, court reporters, were motivated – with exacting discipline.

We are inspired and encouraged to be our best. Again, this is our normal.

Always we simply reinforce, and always we expand our skills. Always we explore.

Always we simply realign, and always we identify our goals.

Always we seek to identify our resistance to our current goals.

And perhaps we want to focus upon owning our fears.

I wish you wonderful growth, vast professional success, and an awesome, peaceful holiday.

Spot on, and yes, this is our normal. Fact.

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Get ‘eR Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Full Test Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

20 Dec 2013

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part I of III

Fears, Toughest Part Is Words, Spot On, and Our Normal, Part I of III
By Monette Benoit, All Rights Reserved.

Part I of III:

One student, in the 225 wpm (words per minute) exit room in a court reporting program, “is scared to death of passing the state certification test and national certification. Then people will see that I can’t write accurately! I changed almost everything in my theory to brief forms, one strokes, to pass my tests. I was told to do this to advance in my speed classes. Everyone is doing this!

“I read through all my errors on each test! I passed each speed by being lucky, remembering what was said in the 5-minute test, and by hearing a test that I had heard before …. And I learned a good realtime theory! Now I am scared that an employer will see all the mistakes that I am making. I cannot realtime! Not at all as I read through the errors. My dictionary is so messed up with the entries I added and changed. This was just to pass tests! I had to do this to be able to stay in the school and not have my student loans called in. Now what do I do? Who will hire someone who cannot realtime? Help me.”

Another student in the 180 wpm class “recently enrolled in the 100 wpm class to learn how to really write and how to pass tests. I had to go to the owner of the school to do this. The school was not happy. Other students became upset, too, as they are having big problems, too. And my family is not happy! Yet I know what I have to do to be able to read my notes. My theory is a compilation of theories in a notebook given to me by the school, and I have no dictionary!” the student shared. “Where do I start to finish?”

A nationally certified court reporter now providing CART, Communication Access Realtime Translation, “may soon be replaced by a summary service, like Typewell, not a verbatim record. What do I do now? I worked evenings and weekends to assist everyone for years and years. What do I do now?”

Another certified court reporter requested tutoring as she is teaching herself a new theory, teaching herself how to CART, and how to caption while reporting during the day and while teaching in the evening. “I have to do this or I will be replaced …”

One court reporter, now in court, was recently called into the manager’s office while reporting a jury trial and told “you must become certified asap or you will lose your job.” The reporter then asked me, “I’ll have to join NCRA, National Court Reporters Association, to get my certs now, right? Can you help me asap?”

I listen to each with respect. Each person has unique challenges.

Each person has, in my professional opinion, unique opportunities to excel in the direction which will serve their immediate goals and their long-term goals.

Each person serves our profession – as working professionals, as instructors guiding our wonderful profession, and as students seeking to graduate.

Many students privately share with me, “I need to earn the big bucks to pay off my massive student loans. Some students owe over $ 30,000. I know people who owe well over $ 40,000 and stay in school just so their loans won’t be called in. Then we pay thousands more per semester, and we are not passing tests!”

One of my favorite sentences was voiced by a professional sharing “professional” frustrations, after receiving NCRA results. The judicial court reporter said, “The toughest part is the words. It’s that simple, Monette.”

This is the same court reporter who while working to pass the national RPR, Register Professional Reporter, then the CCP, Certified CART Provider, and then CRR, Certified Realtime Reporter, asked me each time as we worked together, “What should I work on? Should I just read Webster’s dictionary?”

The reporter wrote recently, “Thanks for my Buck-Up Speech each time. I needed that. I know I passed each test. Yet it really wasn’t as bad as I tried to make it out each time after working with you. Now what should I work toward? What is next on my list, Monette?”

I know this court reporter likes a busy plate. Do you?

One student wrote, “I am writing cleaner. I feel a pass coming soon. I shouldn’t be focusing on what other everyone else is doing, right? When someone passes a test in my class sometimes I get mad at them. They are not working as hard as I am – I think. Then I am upset with myself for thinking that. Like you say, it’s all about me, right? Focus on me.” That week this student passed her two certifying exit speed tests.

Working with another student, the student said, “Wow, Monette, you sure took the saddle off that elephant, and I now have to choose a better path, right?”

Part I of III is posted November 14, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted December 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted December 20, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

  • Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RDR, or a state court reporting exam?

“Done in Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are online — from students, instructors, program directors, CART Captioners, novice and senior court reporters, www.CRRbooks.com.

** Pedagogically sound, covering a wealth of material with facts, tips, and comprehensive information, the Purple Books from CRRbooks.com are time-tested and proven in the classroom with educators and with independent study.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 7th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics, grammar sections, plus — legal, Latin, court, English, grammar, vocabulary, medical, technology and computer chapters. www.CRRbooks.com

The Workbook contains **2,002 practice test questions; the Companion Study Guide cross-references every word in the workbook’s 2,002 multiple-choice text practice questions.

The “Complete Prep Set” and “Trio Test Prep” – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

  • No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. * Bring it today!

14 Nov 2013

Dr. Vincent Di Maio, Expert Witness, Part II of III

Dr. Vincent Di Maio, Expert Witness, Part II of III
By Monette Benoit,
All Rights Reserved.

Part I began: Dr. Vincent Di Maio recently testified as a forensic pathologist for the defense in the State of Florida vs. George Zimmerman. He is consistently described “as a legend.” Watching Dr. Di Maio on CNN’s live coverage, he detailed his background, and his work as Chief Medical Examiner, M.E., for Bexar County, Texas.

For the court reporter, he said, “It is spelled B-e-x-a-r and pronounced ‘bear’ ” …

Dr. Di Maio is recognized in San Antonio for his forensic work as our M.E., his testimony in court, for teaching at UTSA, and for his many professional and personal contributions.

Our paths crossed early 1980s when he was considered “new” in Bexar County. One morning I learned Dr. Di Maio was called as an expert witness and M.E. to testify in a criminal trial I was reporting. Professionals approached me, “He knows his work; you’ll have to interrupt. He’s fast.”

I looked to the 12-person jury seated on this murder trial; Dr. Di Maio entered…

During a bench conference, he asked if I was okay. Due to his reputation as a fast speaker, which he acknowledged, and his attention to exacting detail I gave him a hand gesture that I was okay. (Perhaps the gesture could be interpreted as “faster.” I remember his laughter.)

He finished his qualifications and M.E. details. He was accepted as an expert by the attorneys and court. Testimony began.

Part II of III

Technology then was color photographs on art easels; a school teacher’s pointer was used by attorneys.

During a prolonged off-the-record discussion, Dr. Di Maio leaned over to privately speak to me.

He paused, and said, “It’s nice to work with you, Miss Reporter. You can call me Vinnie.”

I blinked hard. He repeated his words, “Please. Call me Vinnie when you can.”

Solemnly, I watched the judge. I did not respond or react.

It was a day that continued to stun me.

Within the courtroom I heard my father cough.

My parents traveled to each city in which I worked. They would “appear” in a courtroom. My father would cough once. My parents enjoyed this. Me? Never. (Judges had me readback arraignments, indictments, testimony, and voire dire while they were in the courtroom, so “your parents can see and hear how their money is invested.”)

That day when I heard my father’s cough, I scanned the crowded courtroom.

When I saw my parents I hung my head. Sweat began to flow from my palms and fingers.

Dr. Di Maio was testifying in exact detail about the decedent’s heart during the (his) autopsy and how the defendant had killed said decedent with a single wound to the heart.

I was stroking word, word, word … thinking, “Do not think about parents. Think word.”

As the nature of the trial turned to sexual details, I heard a loud gasp.

I saw my mother stand and place her hands over her ears.

She said, “I did not raise my daughter to listen to things like this!”

My mother ran to the exit doors. Stunned, a bailiff promptly opened a door; Mom exited with Olympic speed.

A long silence hung in the air before testimony continued. I kept my head down.

Later, the judge said, “Court will take a brief recess. Miss Reporter, chambers, please.”

I stood with my machine, following the judge as the jury, attorneys, witness, and courtroom waited.

Perhaps the judge asked me if I knew that woman.

Perhaps I paused, and said, “No, Your Honor.”

The judge may have asked again saying, “You look just like her, Monette,” before I may have hung my head and reluctantly “admitted” that they are my parents.

We re-entered the court; testimony continued until lunch. Dr. Di Maio would return. I stood as the jury exited and the courtroom emptied. (Court was being covered that day by newspapers, TV, filled with family members, friends, and spectators for the prosecution and for the defense. This trial was news.)

Then the judge walked to my father (Mom was not in the courtroom), introduced himself, and asked if we would like to join him for lunch.

Walking to lunch, the judge and I walked ahead of my parents. They followed behind us on the narrow sidewalk.

Suddenly, my father reached forward to speak to the judge, touching him on the left shoulder.

The judge quickly reached for his shoulder with his right hand, and perhaps, raised his voice, “Monette, tell your father never touch a criminal judge from behind on the shoulder!”

I watched the bailiffs that followed moving quickly and knew the left shoulder held a firearm, due to multiple threats.

Again, I hung my head (as I explained to Dad, on the sidewalk, why he could not touch this man).

Part I of III is posted October 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 15, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 30, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

15 Oct 2013

Dr. Vincent Di Maio, Expert Witness, Part I of III

Dr. Vincent Di Maio, Expert Witness, Part I of III
By Monette Benoit,
All Rights Reserved.

Part I of III

Dr. Vincent Di Maio recently testified as a forensic pathologist for the defense in the State of Florida vs. George Zimmerman. He is consistently described “as a legend.”

Watching Dr. Di Maio on CNN’s live coverage, he detailed his background, and his work as Chief Medical Examiner, M.E., for Bexar County, Texas.

For the court reporter, he said, “It is spelled B-e-x-a-r and pronounced ‘bear’ ” …

Dr. Di Maio is recognized in San Antonio for his forensic work as our M.E., his testimony in court, teaching at UTSA, and for his many professional and personal contributions.

Our paths crossed early 1980s when he was considered “new” in Bexar County.

One morning I learned Dr. Di Maio was called as an expert witness and M.E. to testify in a criminal trial I was reporting.

Professionals approached me, “He knows his work; you’ll have to interrupt. He’s fast.”

I looked to the 12-person jury seated on this murder trial; Dr. Di Maio entered. He had a file under his right arm; he wasted no steps entering the witness box.

He looked to me, inches away, and said, “I’m fast,” as he sat. I displayed no reaction, per my work. Dr. Di Maio was duly sworn.

During my first two years as a court reporter I reported 30-plus doctors almost every morning. (Many doctors were eager to get back to their office. Many did not want to testify, sharing their work. They voiced their dissatisfaction about having to wait for their scheduled time and therefore, were incredibly fast.) Resulting from that work, reporters shared brief forms with me for CVs, schools, and medical terms, phrases, and acronyms rattled off at rocket speeds. Tapes were “illegal.” You “got it” or you “interjected.”

My first year I still remember the 3-plus hours I researched anti-butazolidin alka, a drug not yet on the market – before the Internet. Just another good day at the office, yes?

When Dr. Di Maio began his qualifications, I had multiple one-strokers for medical terms and words that he shared. He watched my hands on my steno machine. He was keenly aware of the court reporter.

He did share “fast” words about his schooling, his background, prior work – long before attorneys approached his work to qualify him as expert witness and medical examiner.

Dr. Di Maio spoke, I stroked. He continued to watch my hands.

During a bench conference, he asked if I was okay.

Due to his reputation as a fast speaker, which he acknowledged, and his attention to exacting detail I gave him a hand gesture that I was okay. (Perhaps the gesture could be interpreted as “faster.” I remember his laughter.)

He finished his qualifications and M.E. details. He was accepted as an expert by the attorneys and court. Testimony began.

Part I of III is posted October 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 15, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 30, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

05 Oct 2013

The Final Frontier: Nolo Contendere, Guilty, Part III of III

The Final Frontier: Nolo Contendere, Guilty, Part III of III
By Monette Benoit, All Rights Reserved.
September 27, 2013

Part I and II began: Court reporters are a disciplined breed. This is reinforced as I move through my professional and personal world.

“The final frontier” is a metaphor. I was encouraged to write this as I trolled this topic past professionals, court reporters, broadcast captioners, CART providers, instructors, and students that I am tutoring and coaching. Guilty.

Court reporters listen with laser focus. I have listened to individuals, doctors, speak – a lot.

When specialists have finished long sentences, often I am asked “Have any questions?”

Often, I shake my head. When I am asked why I don’t have any questions I have replied, “The good news is that the patient does not have the diagnosis that you thought was causing the problem. The bad news is that you don’t know what’s causing the problem.”

Not often, the specialist asks, “How’d you do that?”

Rarely, will I share, “Degree in listening.”

Often, I reply, “I listened.” …

Part II: … Me: “No can do. Court reporter. Only time I see word ‘arrested,’ is with work. ‘Patient arrested’ … Not signing until defined.”

EMT: “Your mother arrested on the table. You’re not supposed to know. We’re not allowed to tell you. You need to sign. We must transport now; she needs isolation.” (Code for: “The hospital’s discharge policy was at 5:00 today, and it’s past 5:00 now.)

My court reporter discipline, in my opinion, appeared again. Guilty.

I will not be hurried when asked to sign documents. I quietly insist on reading every line…

Part III of III:

The final frontier involves so many court reporters, CART providers, captioners, and students who share that they will not sign anything without reading every line, too. They insist on a copy of everything they sign, too. When they read documents to sign, everyone in the room sighs – while they calmly read, too. Discipline, yes. Guilty.

A high-profile official court reporter. “I took three hours to read mortgage papers. I took five hours signing a 15-year mortgage. When I bought a car on 24 installments, the dealer closed at 8 p.m. I left at 9:30 p.m. It drives my family crazy.” Nolo contendere.

We are not rattled when we are asking for information at work or at home, regarding a family member and advancing our skills. We listen.

We have no shortcuts to listening.

When people need events preserved, we are there. Always present. Always listening. Guilty as charged.

Update: The cardiologist, after listening to me (I measured each word), said, “She really slipped through the cracks.”

Ah, a leader! I sat tall, softly asked, “Will you be Top Dog? I want all the other dogs to report to you. Is this doable?”

Wearing surgical scrubs (with booties), he said, “Absolutely! I’ll ensure I’m faxed daily details. I’ll write orders for it.” I almost hugged the man.

When transport returned my mom to her room, I watched the scampering with individuals who said, “We sent over the wrong paperwork again? And he wants what? Daily?”

Softly, I said, “That man is now Top Dog. Thank you for making this possible.”

The final frontier. I have now have Top Dog. This is our discipline. I am off the sidelines. I asked a doctor to be Village Chief to help with my dad when I saw Dad’s road turning (Robert Frost, “The Road Not Taken”). My Village Chief then was HOH (hard of hearing); we worked as a team. (In September 2011 I wrote an article for my column, “My Village Chief is HOH.”)

Now I have Top Dog to help my mom. Yes, Mom does have God as a roommate. Guilty. The final frontier necessitates continued attention to detail, continued focus, and much listening. Guilty without an explanation.

The day after submitting this article for my “Journal of Court Reporting” column, a “care nurse” phoned to schedule a meeting.

Me: “Sure. I request a list of all Mom’s diagnoses and meds.”

Voice pitched, she was off to the races. When she refused to give me this, I listened, believing I was not going to win this battle – on the phone. I know that I am entitled to this information by law and chose not to “word” engage with her.

She ended with, “This meeting is just for you to come and listen. It is not for chit-chat.” (Code for: “We have to meet with you approximately every 60 to 90 days per Medicare and our licensing.”)

We had our meeting. The “care nurse” was not present. At the end, with my copy of meds and diagnoses that I had requested on the phone, they asked me – oh, yes, they did – to sign a document.

Me in realtime: “I want a copy.”

Multiple people: “It’s for our files. Sign here (indicating).”

I leaned in, “If I sign, I get a copy.”

They actually said, “That’s okay, then.”

In a swift poker move, I put my hand on it, pulled the document toward me.

Court reporter here read each line with speed-reading skills. Then I lifted my hand. I stood, departed document-less knowing that they remain signature-less. Nolo Contendere.

Part I of III is posted September 5, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted September 16, 2013, www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted September 27, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

27 Sep 2013

The Final Frontier: Nolo Contendere, Guilty, Part II of III

The Final Frontier: Nolo Contendere, Guilty, Part II of III
By Monette Benoit, All Rights Reserved.
September 16, 2013

Part I began: Court reporters are a disciplined breed. This is reinforced as I move through my professional and personal world.

“The final frontier” is a metaphor. I was encouraged to write this as I trolled this topic past professionals, court reporters, broadcast captioners, CART providers, instructors, and students that I am tutoring and coaching. Guilty.

Court reporters listen with laser focus. I have listened to individuals, doctors, speak – a lot.

When specialists have finished long sentences, often I am asked “Have any questions?”

Often, I shake my head.

When I am asked why I don’t have any questions I have replied, “The good news is that the patient does not have the diagnosis that you thought was causing the problem. The bad news is that you don’t know what’s causing the problem.”

Not often, the specialist asks, “How’d you do that?”

Rarely, will I share, “Degree in listening.”

Often, I reply, “I listened.”

Part II of II:

… When the ambulance arrived, Mom, on oxygen and hooked up to multiple machines, was crying. I needed to sign documents, “Hurry,” they said. Head down, I read the first paragraph. The first reaction I hear over and over and over? Deep sighs. Then I heard, “Just sign it. It’s important.”

I read until I saw “Patient Arrested.” I pointed to the line. Ambulance EMTs who were gowned for isolation with gloves and masks, and nurses in the room, abruptly inhaled.

Me: “Arrested? Define, please.” An EMT: “We’re in a hurry.”

Me: “No can do. Court reporter. Only time I see word ‘arrested,’ is with work. ‘Patient arrested’ … Not signing until defined.”

EMT: “Your mother arrested on the table. You’re not supposed to know. We’re not allowed to tell you. You need to sign. We must transport now; she needs isolation.” (Code for: “Hospital discharge policy was at 5:00 today, and it’s past 5:00 now.)

My court reporter discipline, in my opinion, appeared again. Guilty.

I will not be hurried when asked to sign documents. I quietly insist on reading every line. Though I wanted to toss their clipboard against the wall, I sat tall, silently, slowly, counting Mississippi-s until everyone was uncomfortable in the room.

Then I said, “Patient arrested? Yet I am not to be told, correct?”

“Yes. We have standby personnel due to her arrest, yet we could get sued for telling you.”

I did sign – after I read every line. No, they would not give me copies.

The final frontier involves deciding when to let others do their job and to stay on the sidelines, when to step forward.

I now listen to doctors discuss an eval; then I write three words.

Many ask, “Why only that?” looking to my notes.

I softly say, “Data driven.”

Thus far, that stumps everyone working to blow out of the room onto their next patient. Guilty.

Data driven. I listen to “we need to up meds” or “we need to wing-down.”

Watching professionals take Mom’s blood pressure the past few weeks I have again viewed the final frontier.

During symptom spikes, doctors do not return calls and nurses are in “report.” Serious side effects mean “it’s being monitored, and we’ll tell the next shift.”

Like many freelance and judicial court reporters, I have marked a lot of exhibits.

Details are important, yes? I have found multiple incorrect confidential documents for other patients, outdated and incorrect lab reports. I am not stunned anymore. I simply hold up the document(s) – which I was encouraged not to take the time to read. Guilty.

Due to multiple problems, recently I phoned a cardiologist for an outside visit after I watched professionals take Mom’s blood pressure. During the incident that created my call to the cardiologist, Mom’s BP reached 186/90, and a white-coat wearing specialist giggled, “Oh, she’s just upset.” In realtime, my focus shifted with my mother’s diagnosed afib and current diagnoses.

Reactions were swift once I phoned the cardiologist. Mountains were moved well under 24 hours. People were not happy. Oh well. Guilty.

Perhaps the D.O.N., Director of Nursing, phoned, “Perhaps you’re not satisfied with our care here.”

Perhaps I only listened. (Often I choose when to “word” engage. I chose not here. That call told me more about them than me.)

The final frontier. Nurses and staff now tell me, “You really do want to help your mother.” I avoid replying “gah” and am convinced it is our discipline. Guilty.

Court reporters are disciplined from school, each job, each event, and with each application with our skills.

Yet ask a medical person who is working with other medical people for a straight answer – and I am astonished to hear, “Just trust me – you need to sign this.” No.

The final frontier. Multiple individuals whisper, “You’re a textbook problem.”
Me, “How so?”

Patients with family who ask questions and want answers are called problems. “And you do want your questions answered. You listen and listen and listen while they talk themselves blue.” Guilty.

I remain stunned that medical professionals have said, “You help me to do a better job. Most people are too busy to ask questions. And it takes time to answer you. Yet your mother is alive because a family member picked up symptoms, behavior, and patterns quicker than staff.” Guilty.

The final frontier involves so many court reporters, CART providers, captioners, and students who share that they will not sign anything without reading every line, too. They insist on a copy of everything they sign, too. When they read documents to sign, everyone in the room sighs – while they calmly read, too. Discipline, yes. Guilty.

A high-profile official court reporter. “I took three hours to read mortgage papers. I took five hours signing a 15-year mortgage. When I bought a car on 24 installments, the dealer closed at 8 p.m. I left at 9:30 p.m. It drives my family crazy.” Nolo contendere.

We are not rattled when we are asking for information at work or at home, regarding a family member and advancing our skills. We listen.

We have no shortcuts to listening.

Part I of III is posted September 5, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted September 16, 2013, www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted September 27, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

16 Sep 2013

The Final Frontier: Nolo Contendere, Guilty, Part I of III

The Final Frontier: Nolo Contendere, Guilty, Part I
By Monette Benoit, All Rights Reserved.
September 5, 2013

Part I of III
Court reporters are a disciplined breed. This is reinforced as I move through my professional and personal world.

“The final frontier” is a metaphor. I was encouraged to write this as I trolled this topic past professionals, court reporters, broadcast captioners, CART providers, instructors, and students that I am tutoring and coaching. Guilty.

Court reporters listen with laser focus. I have listened to individuals, doctors, speak – a lot.

When specialists have finished long sentences, often I am asked “Have any questions?”

Often, I shake my head.

When I am asked why I don’t have any questions I have replied, “The good news is that the patient does not have the diagnosis that you thought was causing the problem. The bad news is that you don’t know what’s causing the problem.”

Not often, the specialist asks, “How’d you do that?”

Rarely, will I share, “Degree in listening.”

Often, I reply, “I listened.”

“The final frontier” I am referencing here is the late chapter in my mother’s life. Professionals repeatedly prep me for “the inevitable” as Mom has repeatedly gone to death’s door.

Recently, white coats, “She’ll die if she doesn’t have surgery; she may die from surgery.”

Mom, in her Texas southern drawl, “I know I’m going to die; I’m not ready yet. God is my roommate. He’s here all the time. My husband is with Him.”

I work to keep my court reporter posture as individuals gasp. (I gasp later in my car, sans witnesses.)

The final frontier … Dad’s health failed while he was taking care of Mom. Dad died while Mom was ill. I stepped forward and listened (on Dad’s path) as Dad worked to live. A brother now has dire health issues.

As Mom’s guardian and following her path, I am continually asked to sign documents that require a witness. Yet 99.9 percent of the time, when I am asked to sign, and when I ask for a copy, I hear, “It’s for our file.”

I do not sigh; I do not bang my head on their counter.

Slowly, silently, I count two Mississippi-s.

Softly I say, “Attorneys prepped this. You require a signature and a witness. I request a copy.”

Then I wait while a committee is formed to decide if I should get a copy. Guilty.

The final frontier consists of “avoiding stepping on toes.” (A common phrase.) I teased Dad (a man who had major medical background) while he was in hospitals, “Let’s do it; let’s get us real answers.”

Dad would tilt his head, smile, “No, my M.O. is to avoid stepping on their toes.”

I watched seven physicians round – many who did not read his chart prior to entering the room – and far too many times, his physicians were not consulting each other unless they happened to see each other in Dad’s hospital room at the foot of his bed.

The words “Guilty, not guilty, nolo contendere? Just answer the question,” have imprinted my thinking.

The day my mother had her latest major surgery, I witnessed quickened pace of the O.R., then frantic staff in ICU, intensive care. I was told, “It would be best if you come tomorrow …”

Since I had selected the surgical team I had to trust them do their job. Yet I knew we were in serious waters.

After my mother’s complete deterioration from ICU hospital acquired MRSA and pseudomas lung bacteria, surgery was the least of our worries. Mom was abruptly discharged. (That was code for: “Medicare won’t pay.”) No facility wanted Mom’s required isolation.

Repeatedly, I was told, “We’d need to pull a Medicare bed. That reduces our income.” I replied, “You’re kidding me, right?” Nope.

Later, the lead surgeon opened a room. Hospital social workers spoke off the record. “You need to contact the county ombudsman. It’s against the law to tell you …” I listened and focused on another gurney entering Mom’s room for transport.

Hindsight is a wonderful gift. Realtime is a shock, day after day.

When the ambulance arrived, Mom, on oxygen and hooked up to multiple machines, was crying. I needed to sign documents, “Hurry,” they said.

Head down, I read the first paragraph. The first reaction I hear over and over and over? Deep sighs. Then I heard, “Just sign it. It’s important.”

I read until I saw “Patient Arrested.” I pointed to the line. Ambulance EMTs who were gowned for isolation with gloves and masks, and nurses in the room, abruptly inhaled.

Me: “Arrested? Define, please.” An EMT: “We’re in a hurry.”

Part I of III is posted September 5, 2013, www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted September 16, 2013, www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted September 27, 2013, www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

05 Sep 2013

Titanium Technology and Glaucoma Effects, Part II of III

Titanium Technology and Glaucoma Effects, Part II of III
By Monette Benoit, All Rights Reserved.
July 28, 2013

Part I began: The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.

I am witnessing many medical professionals with hearing loss…

He said softly, “Don’t tell anyone. I have hearing loss.”

I nodded, “I see that you have coping skills to assist you.”

“You noticed?” he replied.

Me, “Yes, sir. Due to my work.”

Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”

I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.

He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.

We returned to our task – “required gowning with gloves and mask in the hall before entering.”

He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”

This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”

“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”

“Each generation then has hearing loss from the parent’s medicine.”

Part II of III

My eyes were as big as saucers as I listened to this man talk about the glaucoma medicine and generational effects.

He summed it up, “Tomorrow I’ll tell you what I want. I probably won’t get it. Yet I have to have hopes. Right?”

The next day, this nurse sprang from his chair as I entered to visit Mom isolated with MRSA, pseudomonosis, and additional ICU sterile lung bacteria.

“I’ve been waiting for you. I told my wife about you and court reporters. We know all about your work. We thank you and your profession for helping us. Once I tell you what I really want, could you tell me how to help my 12-year old?” I nodded.

I whipped out my iPad, asked permission to write notes.

He said, “Sure! Let’s go look at the latest and greatest. It’s not well known, but it could be once the price comes down. And with glaucoma patients and their children’s children – and their children – they’re all going to need your help.”

We hunkered together and looked up “tympanoplasty.” The prostheses resembles a small earring. Hearing must be present.

He emphasized, “This is different than cochlear implants. It’s titanium. Implants require relearning sounds and have differing results. This titanium tympanoplasty device is shaped to fit into each ear. It originated in Germany.”

The nurse shared that his wife and children are not prostheses candidates due to their “glaucoma medicine-induced hearing loss” (each child has never had glaucoma, nor do they have the gene).

He shared, “Medical costs are $30,000; insurance doesn’t cover it – yet. But I could hear again with this. I’ve done my homework. Now I just have to find a doctor who will do the surgery and not want thirty grand,” he said tenderly.

Later that day, he found me in the hallway – staring at the floor – wearing the isolation gown – holding the required gloves, sans mask.

Now he held a notepad; he asked how he could help his family.

“One son already has problems. He’s been bullied. I taught him karate for discipline and confidence. His speech is now thick-tongued as pressure in his ears create hearing loss from his mother’s glaucoma medicine before he was born.”

Part I is posted July 11, 2013, www.monettebenoit.com and www.CRRbooks.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

28 Jul 2013

Ouch. That Hurt My Ears! Part III of III

Ouch. That Hurt My Ears! Part III of III
By Monette Benoit, All Rights Reserved.
June 2013

Part I began: Another errand. Another task to be completed.

My mother has been hospitalized for a while now. We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m. …

… Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!” …

Part II began:

Faith, “Mom resisted for so long… Mom didn’t think it would work. This is the funny part. Just as the lady turned on the sound machine to test her hearing the air conditioning unit went off. That pressure hurt Mom’s ears. She said, ‘Ouch! That hurts!’ Then Mom was angry at the noise. My step-dad and I laughed. Then Mom was angry with us for laughing. So we laughed harder until she ‘finally’ understood that she was angry at our laughing and ‘that’ was sound. Her first sound in 30 years. Then she laughed.”

I smiled. Faith continued, “Now my son has a hearing loss, too. He has the gene, I guess. He just finished a tour in Afghanistan. He missed the hearing test! And he wanted to serve so bad! So he wrote his quartermaster a letter telling him how much it would mean to serve. And his letter worked! They took him! He served, though failing the hearing test was not shared with others … He’s just come home. That’s why I agreed to get the implant. I may have grandchildren soon. I want to hear everything! Everything!”

Part III:

I asked, “Your mother has nine siblings with hearing loss? You and your son have a hearing loss?”

She laughed, “Yes! And it’s been perfectly normal for us. Mom didn’t want to hear all of us when we were kids – she used to tease us. It’s all been perfectly normal. Now she can hear perfect! Soon I will, too. And I have tinnitus and that hurts, too. Ouch, the doors just opened again.”

The woman behind me wore dark eyeglasses, a large hat.

She shoved a bag onto the counter, and chin down said, “This doesn’t work. Here!”

Watching the rude woman I paused before taking two steps away from the counter. Faith was beaming with a huge smile. She winked at me, took the bag and asked the woman, “How may I help you?” The frowning woman never looked Faith in the eye. She snarked and barked at Faith.

Yet Faith smiled at me for the longest time. When the doors next opened, Faith winced. She did not cover her ears.

Dramatically, she pointed to one ear, slowly mouthing “cochlear implant.” Then she laughed.

I held my bag of sympathy cards for my mother’s twin brother’s family, headed to the door and tried to exit opening one door just a little (to avoid pressure on Faith’s ears).

The wind gusts grabbed the door from my hand and flew wide open.

Frozen, I looked back at Faith. Her beaming smile remained and Faith said, loudly, “Thank you. Thank you for telling me about the successes! Two weeks! Can’t wait!”

Oh, this lady touched my heart.

Her hope and enthusiasm will serve her well as she welcomes ‘sound’ back into her world.

Had it not been for the need for sympathy cards for my mom (which Mom cannot select due to her hospitalization), traveling a new road on an abnormally windy day – I would have missed this opportunity to meet Faith. And I am grateful she shared.

Faith and her son – each choosing to receive cochlear implants – will have opportunities and choices that many people with hearing loss previously were not afforded.

And the Deaf community’s reaction?

Oh, that’s a whole nuther kettle of fish.

Cochlear implants are not for everyone; this I know from CARTing and captioning many seminars where individuals shared from podiums (and privately to me).

Yet, for Faith, per Faith, this is going to change everything for Faith.

And isn’t that grand? She has choices.
“And three generations with implants,” Faith repeatedly emphasized.

As I stood, bag in hand with the sympathy cards, Faith shared that when her first mother heard the air conditioning noise voicing her first ‘sound’ sentence, “Ouch, that hurts” – her mother’s second sentence was “Isn’t Jesus great?”

Faith shared “Isn’t Jesus great?” is now their family motto when it comes to loss of hearing and to increasing their hearing.

One of my personally challenging days turned into a sweet, memorable day gifted by an enthusiastic woman “waiting to hear again.” And “isn’t that great?” I now ask you?

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

27 Jun 2013

Ouch. That Hurt My Ears! Part II of III

Ouch. That Hurt My Ears! Part II of III
By Monette Benoit, All Rights Reserved.
June 2013

Part I began: Another errand. Another task to be completed.

My mother has been hospitalized for a while now. We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m. …

… Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!” …

Part II:

Faith, “Mom resisted for so long. Then when she got it me and my step-dad went with her to the doctor’s office for testing. Mom didn’t think it would work. This is the funny part. Just as the lady turned on the sound machine to test her hearing the air conditioning unit went off. That pressure hurt Mom’s ears. She said, ‘Ouch! That hurts!’ Then Mom was angry at the noise. My step-dad and I laughed. Then Mom was angry with us for laughing. So we laughed harder until she ‘finally’ understood that she was angry at our laughing and ‘that’ was sound. Her first sound in 30 years. Then she laughed.”

I smiled. Faith continued, “Now my son has a hearing loss, too. He has the gene, I guess. He just finished a tour in Afghanistan. He missed the hearing test! And he wanted to serve so bad! So he wrote his quartermaster a letter telling him how much it would mean to serve. And his letter worked! They took him! He served, though failing the hearing test was not shared with others … He’s just come home. That’s why I agreed to get the implant. I may have grandchildren soon. I want to hear everything! Everything!”

Then she asked, “How do you know about cochlear implants?”

I smiled, “Court reporter. CART provider, and captioner since 1993. I was one of many court reporters who volunteered in 1995 during the national SHHH convention, now HLA, in Texas when Heather Whitestone spoke as Miss America.”

Faith gasped, “Really?”

She lowered her voice, “So you know people who have had successful cochlear implants?”

I nodded and watched a frowning woman approach the cash register.

Faith asked, “You have seen successes then?”

I said, “Yes, I have seen great advances and many successes.”

Then I asked, “May I ask you a question?”

She nodded.

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

14 Jun 2013

Ouch. That Hurt My Ears! Part I of III

Ouch. That Hurt My Ears! Part I of III
By Monette Benoit, All Rights Reserved.
June 2013

Another errand. Another task to be completed.

My mother has been hospitalized for a while now.

We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).

Yesterday Mom’s twin brother died.

When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.

When her twin brother was shot, Mom woke, crying at 4:30 a.m.

Mom told her mother, “He’s been shot!” pointing to specific areas on her body.

Mom’s mother (court stenographer and a piano prodigy) told my mom that it was a bad dream, hugged her, and gently told Mom, then a teen, to go back to sleep.

The next morning, Corpus Christi’s Western Union delivered the news.

Yes, Mom’s twin brother was shot and injured exactly where Mom had described to her mother at 4:30 a.m. with her twin brother stationed in an undisclosed location with the Marines in the Pacific.

With her twin’s death yesterday, and my concerns about my mom and her failing health, I left her hospital room to purchase sympathy cards.

Today we have a wind advisory day with 40-50 mile per hour winds. I raced in, selected several cards, sprinted to one of many cashiers.

I placed the sympathy cards on the counter.

Each time the double doors opened the cashier gasped.

She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.

Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!”

Softly I said, “Maybe chewing gum might help – like pressure in a plane?” (I did not know what to say – was running late. I needed to head off.)

The woman smiled, “No, it’s the pressure inside my hearing aid in each ear. But in two weeks I get my cochlear implant! Then I won’t have this problem. And that will be wonderful. Then my ears won’t hurt from any pressure.”

I smiled.

She did not know that I have worked within the Deaf and HOH, hard of hearing, communities since 1993 providing CART, Communication Access Real Time, and captioning to large and small screens for many, many public and private events.

She did not know that I am very familiar with cochlear implant technology, individuals, and children.

Faith said, “I have needed a cochlear implant for so long. I have not wanted one. My mother got one. She loves hers! She raised us children without being able to hear most of our life. But now she can hear.”

I remained silent.

Faith said, “Most people don’t know what they are. But it will help me with the pressure, and I won’t have to worry about winds and this excruciating pain!”

Softly I said, “I am familiar with cochlear implants.”

She beamed.

“You are? Well, my mother is one of 13 children. Nine have cochlear implants. Now my generation is losing our hearing. When Mom got her implant it was so funny!”

I turned to see if anyone was standing behind me in the busy store. Nope. I was “all ears” as I turned back to listen to this cheerful lady.

Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

03 Jun 2013

How’d That Happen? And Real-Time Captioners, Part III of III

How’d That Happen? And Real-Time Captioners, Part III of III
By Monette Benoit, All Rights Reserved.
April 2013

Part I began: As we listen, as we scan and troll, now and then a moment may stop us in our tracks. Each track depends on where we are at that moment. Each track when viewed over one’s shoulder, as hindsight, may appear to be very different.

And this is why I am still tilting my head asking “How’d that happen?”

Recently a mail list shared by court reporters, captioners, CART (Communication Access Realtime Translation) providers, instructors, and students, someone posted a link “Appendix A, Hourly Pay for Real-Time Captioners.” Levels were identified with hourly rates. Each level states, “a minimum captioning speed of … and recommendation by the Director.” Appendix A ends: …

Part II began: Yet I know in 1993 when I began to CART in San Antonio, Texas, the sign interpreters negotiated (they used that word) for me “since you arrive with all your equipment and work solo.”

Back then there was no word for CART.

Part III: We became a team, all working together. Why? To provide the best service we could together is my humble reply. And we have had a lot of fun in “our” trench together, and the interpreters continue to be my friends and my advocates.

They tease me that that the only equipment they purchase is the one-color outfit. (Interpreters usually wear one color, so individuals needing their skills watch hand motions and facial expressions without distractions of colors and designs.)

And they teased me, “You? George Carlin has a routine about packing, then packing with less to then pack with less. Have you heard Carlin’s routine?” Their teasing was not mean spirited. Oh, I listened.

I listened to their teasing, their wisdom, their teaching how I should structure my rates. They taught me when there was no one to ask.

Remote interpreting has changed their world, even as it has changed for CART providers.

Now we are where are. We knew then that the MTV generation would change the world. We knew then that cochlear implants would change their world. We knew then that our technology “captioning without video” (as many referenced CART after my work) would change the world.

Now we have the ability to look over our shoulders and to reflect from whence we have come, where we are now, and where we seek to direct our paths.

Yet I am still pondering, how is it that a college posted qualifications and rates for “Real-Time Captioners” that might stun many who completed court reporting school and purchased equipment to provide this CART service?

I also wonder too, if hourly rates will decrease the way broadcast captioning rates did years ago?

Once the requested lower fee was met, there was a free-fall as contracts were pulled. Rates fell astoundingly until a new low was met. (Rates have since fallen.)

Sign interpreters who learned about the decrease(s) – when our equipment costs to provide services was well documented as not for the faint of heart – were amazed. They murmured to me, “And with your expenses …”

Frequently, I softly asked my friends, “How much – you two now?”

I learn(ed) two interpreters often working 20 minutes each reflects higher than my amount.

Then I am softly reminded, “And our clock starts when we leave home – with mileage. Have you ever thought about sign interpreting? It pays better.”

September 2012, I wrote in my JCR (Journal of Court Reporting) column “Beyond The Comfort Zone,” and blog “Monette’s Musings,” the article “You All Start In CART Now, Right?” That was almost six months before reading about the college’s requirements. Will we ask ”Disabled Students Programs and Services” we are being justly compensated for the skill set and for the equipment we provide, alone, hour after hour?

Working to preserve the record – wordsmiths that we are – we rise to each request. Thus, looking ahead and not over my shoulder working yet another late evening, I have to ask, “How’d that happen?”

Part I of III is posted April 7, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 27, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

27 Apr 2013

How’d That Happen? And Real-Time Captioners, Part II of III

How’d That Happen? And Real-Time Captioners, Part II of III
By Monette Benoit, All Rights Reserved.
April 2013

Part I began: As we listen, as we scan and troll, now and then a moment may stop us in our tracks. Each track depends on where we are at that moment. Each track when viewed over one’s shoulder, as hindsight, may appear to be very different.

And this is why I am still tilting my head asking “How’d that happen?”

Recently a mail list shared by court reporters, captioners, CART (Communication Access Realtime Translation) providers, instructors, and students, someone posted a link “Appendix A, Hourly Pay for Real-Time Captioners.” Levels were identified with hourly rates. Each level states, “a minimum captioning speed of … and recommendation by the Director.” Appendix A ends …

Part II: Yet I know in 1993 when I began to CART in San Antonio, the sign interpreters negotiated (they used that word) for me “since you arrive with all your equipment and work solo.”

Back then there was no word for CART. Describing what I was going to do, why I needed a space in that spot (bringing my own table), or why I needed to be near electricity required many words. Even discussing captioning then required time.

My sentences often began “Have you ever seen captioning in airports, gyms, or sports bars …?” Oh, the words; oh, the long sentences.

We have seen so much progress with technology, education, advocacy, and with sharing our skills.

Back then interpreters watched me with their arms folded.

Deaf and hard-of-hearing consumers helped me carry my equipment as I lugged everything (think much bigger back then, too) across pavements to unique places.

“Remote” back then was a term I might have used for realtiming outdoors with a brisk wind and asking volunteers to hunker behind my large screen (which I carried in) to prevent it from blowing away (multiple times).

Many times interpreters watched my screen(s), then interpreted. One interpreter might sit next to me signing up to the “terp” signing out to the audience.

Part I of III is posted April 7, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 27, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

11 Apr 2013

How’d That Happen? And Real-Time Captioners, Part I of III

How’d That Happen? And Real-Time Captioners, Part I of III
By Monette Benoit, All Rights Reserved.
April 2013

Part I: As we listen, as we scan and troll, now and then a moment may stop us in our tracks. Each track depends on where we are at that moment. Each track when viewed over one’s shoulder, as hindsight, may appear to be very different.

And this is why I am still tilting my head asking “How’d that happen?”

Recently a mail list shared by court reporters, captioners, CART (Communication Access Realtime Translation) providers, instructors, and students, someone posted a link “Appendix A, Hourly Pay for Real-Time Captioners.” Levels were identified with hourly rates. Each level states, “a minimum captioning speed of … and recommendation by the Director.”

Appendix A ends: “Along with the recommendation by the Director, all Captioners are encouraged to complete at least five (5) hours of Professional Development before moving to the next step on the pay scale.” (Note term: “Real-Time Captioners,” then “Captioners.”) This California college included their link to their “Handbook for Real-Time Captioners – Interpreting and Accommodation Services, Disabled Students Programs and Services.”

After seeing that post, I received multiple emails. People were concerned (a polite word I will use here). Professionals and pioneers wrote about the levels, and the college’s posted requirements.

I paused before I put my words in print.

I am still stunned, wondering, “How’d that happen?” because my take on it may be different from others.

I compare CART services to that of sign interpreters, and they, too, are in a national shortage. But the requirements are very different.

Many states require interpreters to work as a team when assignments run longer than 20 minutes. Each sign interpreter is paid per hour, typically with a minimum of multiple hours. Interpreters typically work portal to portal. Their clock begins when they head to the job: mileage is compensated. “Rounded-up,” I am frequently told.

Yes, events vary for interpreters.

Part I of III is posted April 7, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 11, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted April 27, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

07 Apr 2013

Game-Changer … Will He Make It?, Part II of III

Game-Changer … Will He Make It?, Part II of III
By Monette Benoit, All Rights Reserved.
March 2013

Part I began: During an errand to a home improvement center, I witnessed a “game-changing moment,” in my opinion. It unfolded before my ears – and my eyes. Then I was gifted with an opportunity.

I needed a tool. I walked with purpose. After seeing me repeatedly strolling the same aisle, an employee asked me what I was seeking.

He said, “That’s not here! It’s the only tool in our department that’s way, way over there!” I asked for the aisle number. He said, “Follow me.” He was accurate with “follow me.”

We briskly strolled from one end of the large store to the other. I followed; he walked three steps ahead of me.

That was when I noticed a frowning employee approaching in a sprint, lips pursed. I stepped back. Yet my radar was up; I thought I saw it. I watched the frowning employee’s intense focus.

The frowning employee never took his eyes off the young employee’s face who responded, speaking into the air away from the frowning man.

Part II: The employee shrugged. Then that dude increased his walk until he was two steps in front of me.

I touched his right arm, startling him.

I asked if he knew the employee that he had assisted. “Nope. Started today. He’s just some new guy. Okay?”

I believe I smiled for the first time. To his back I said, “He is deaf. And he is way smarter than you.”

This news brought the employee to an abrupt stop. He stopped so suddenly that I almost walked smack into his back. Stunned, he made eye contact.

I said, “He asked for help. You never made eye contact with him. You pointed to the air. You walked away from him as you spoke. He cannot hear you. And he is smarter than you with coping skills you do not have.”

Then I paused. The daughter of a mother with elementary special education degrees and of a father with adult psych/counseling sheepskins, I had dropped the nugget.

If he wanted the message he would pick it up – or not. I thought given the chance, he might. And he did.

The employee now walked at my side. He spoke softly, asking, “How is that guy smarter than me?” Yes (!), he bit my info hook request.

Softly, slowly, I shared the man’s first language is clearly ASL.

I mentioned his gestures and his focused eye contact – how he “never removed his eyes from your face.” He spoke softer than one might in a building with raised ceilings and cement floors. He cannot hear his voice; he avoided being loud. When he, the deaf man, received the information he requested, he thanked you with a hand gesture – an American Sign Language thank you – clearly an automatic reflex to you before he mouthed “thank you.”

My new “adult pupil” looked stunned. “I didn’t know any of that. No one has ever told us. This is his first day! Will he make it?”

I paused and softly said (so he leaned in to hear me – again, teacher/coach focus), “He will have challenges. He applied for a job with no acoustical control – high ceilings without covering on heating, fan units hanging from the roof – and these cement floors … He has no sign interpreter to assist him when he clearly uses ASL to communicate as his first language. He worked with you using lipreading skills … yet you can now help him.”

Part I of III is posted March 2, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 29, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

17 Mar 2013

Game-Changer … Will He Make It?, Part I of III

Game-Changer … Will He Make It?, Part I of III
By Monette Benoit, All Rights Reserved.
March 2013

During an errand to a home improvement center, I witnessed a “game-changing moment,” in my opinion. It unfolded before my ears – and my eyes. Then I was gifted with an opportunity.

I needed a tool. I walked with purpose. After seeing me repeatedly strolling the same aisle, an employee asked me what I was seeking.

He said, “That’s not here! It’s the only tool in our department that’s way, way over there!” I asked for the aisle number. He said, “Follow me.” He was accurate with “follow me.”

We briskly strolled from one end of the large store to the other. I followed; he walked three steps ahead of me.

That was when I noticed a frowning employee approaching in a sprint, lips pursed. I stepped back. Yet my radar was up; I thought I saw it. I watched the frowning employee’s intense focus.

The frowning employee never took his eyes off the young employee’s face who responded, speaking into the air away from the frowning man.

Then I thought that I knew. My hands almost reacted – yet I respectfully listened and watched. The young employee turned to me, “What you need is not here. We’ve got to go back to the other end of the store.”

The frowning man spoke his words louder. I heard his voice. Now I knew. I stepped forward. Yet the frowning man never made eye contact with me. He was frozen with frustration – arms extended out. He continued to ask for help – with gestures.

The young employee was now the frustrated employee, rolling his eyes. He snapped, looking away, “Over there! I told you!”

The frowning employee never took his eyes from the young man’s face, his lips. With one quick gesture, he touched the young man’s arm. The man helping me jumped away. The frowning employee said, “Thank you!” – signed a quick ASL, American Sign Language, “thank you.”

The man who originally was helping me snapped, “Come on!” He expected me to follow him back to the area from whence we had just walked.

Not in a million years would I have followed this delightful employee had it not been for what I had just witnessed. I could not keep up with his now faster stroll.

I did not sigh. I said, “Hey, you. I am not following you back. You walk with me – or I walk alone.” Exhaling loudlym he looked left and right (for supervisors?).

Deliberately I slowed my walk until he matched my walk (teacher/coach focus). I asked, “What did he ask you?”

Part I of III is posted March 2, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 17, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 29, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

02 Mar 2013

An Alpha State of Mind, Part III of III

An Alpha State of Mind, Part III of III
By Monette Benoit, All Rights Reserved.
January 28, 2013

Part III of III: When the work ended I was surprised how many people stayed to elaborate on the discussion. Again, what I thought to be a “normal day at the office” became a targeted focus – perhaps not in their alpha state as they packed their items to depart – a focus upon which the individuals stated they have thoroughly studied and is a topic routinely shared within their world. I nodded and listened there, too.

Ever the student here (daughter of two instructors), I continued to think (and think and think) about the discussion.

That night while working I listened to individuals who stated with emphasis and great frustration, “I cannot – cannot – write and listen at the same time! You ‘have’ to stop talking, so we can all write what you are saying!” This comment was also repeated by multiple individuals.

No one was able to see the small smile on my face as I focused upon our well-honed court reporting listening and writing skills. We are not trained to ask people to stop talking so we can write unless it is for clarification or devoted to our work, yes?

My signs typically arrive ‘quickly’ in threes. Perhaps that’s part of my “alpha state of mind.”

Yes, there was a third discussion the next day, which related to our skills. In a very personal setting, someone stated two “serious” short sentences. I giggled.

As others quickly looked to me with their eyebrows at uneven “levels,” I said softly, “Prefix, root word, suffix. Three languages always processing in my brain cell (sic). Those words together were funny – to me.”

The adults laughed, and asked, “That’s a court reporting thing, right?” I slowly nodded, and thought about the alpha state, the ‘not being able to write and listen comments’ from the night before, and this processing of three languages at all times.

I truly believe that our profession has the greatest training for individuals who are testing and for court reporters in our daily work who swiftly produce the transcripts, captioners who instantly caption historical events, and professionals who promptly CART the countless requested assignments.

Due to the alpha memory moments gifted to me, I believe we are alpha experts while working and while listening in our private world – perhaps working and living with beta level individuals around us.

We focus with laser abilities to instantly type the correct stroke, to fingerspell, to produce the exact word, and to produce the exact realtime product, the verbatim transcript, and to complete the test as requested.

“Always alert, always aware, always listening.” I believe they were speaking not only to me that day. They were speaking to my profession and to those of you who are working to advance your skills. They were also speaking to the students now working to enter this great field.

An alpha state of mind is a good place to start 2013, yes?

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

28 Jan 2013

An Alpha State of Mind, Part II of III

An Alpha State of Mind, Part II of III
By Monette Benoit, All Rights Reserved.
January 14, 2013

Part I of III began: Did you know that while your brain is in the alpha state that your muscles, nervous system, and cells have a different pulse per second?

Scientists have discovered that brain waves within the alpha state function at a different level of consciousness, perhaps half the normal rate. Did you know that?

Many of us do know that the alpha state is a “level” people seek while praying and meditating. Children who are taught how to reach alpha levels during chemotherapy have different (good) results while receiving medical treatment. Biofeedback teaches this information, too.

Beta is defined as the “level” needed to function while we are awake. Beta incorporates our five senses. Beta levels may have brain pulses which fluctuate 15 to 20 pulses per second.

A good night’s sleep requires the alpha level. Again, pulses in the brain define alpha.

Part II of III: I blinked hard, froze, and looked to the other individuals in the room. I did not reply and remained in court reporter and CART provider mode.

The professional said very slowly and with authority, “She is able to enter the alpha state quicker than other people, and while she is awake – quickly. This is her work. This is what enables her to do the excellent quality of work she is providing. She is able to focus, to focus quickly. It is her training that provides entering the alpha stage so rapidly from beta. Her alpha has been perfected – perfected – to enable her to provide her work. Other people typically remain in the beta level while they work and as they go about their day. She is in the alpha state right now, entering it easily and leaving it easily. See?”

The conversation continued verbatim, “She’s doing her work from a different place of consciousness. You (spoken to me) move quickly from beta to alpha – with alpha brain waves, which you’d have to have to have a very, very finely tuned brain working, and to be in the alpha state, very alert, very aware, listening – taking it all in. When she’s doing this type of work it is similar to meditation, to going inward.”

Everyone laughed at my non-response. I simply tilted my head, remained silent.

Yet my memory-moment (my term) caused me to leave my “alpha state of mind” and to have the three-ring circus instantly enter my head while I was working. You know the three-ring circus, yes? We have the circus parading as we realtime our work, as we listen, as we think about the grocery list, and as we wonder when the next break, the next recess, the next commercial will begin, yes?

The alpha state is just a portion of the skills, my opinion, that enables me, and I believe enables court reporters, CART providers, captioners, and students in the saddle who also focus with deep, daily “taking it all in intent.”

As my three-ring circus continued, the job continued. Individuals then discussed my breathing, my focus. I thanked the Lord it was a moment when I was not sighing, was not rolling my shoulders, was not stretching or wiggling. My stomach was not growling for food, my shoulders were not hunched up with one shoulder raised more than the other.

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

14 Jan 2013

An Alpha State of Mind, Part I of III

An Alpha State of Mind, Part I of III
By Monette Benoit, All Rights Reserved.
January 3, 2013

Part I of III: Did you know that while your brain is in the alpha state that your muscles, nervous system, and cells have a different pulse per second?

Scientists have discovered that brain waves within the alpha state function at a different level of consciousness, perhaps half the normal rate. Did you know that?

Many of us do know that the alpha state is a “level” people seek while praying and meditating. Children who are taught how to reach alpha levels during chemotherapy have different (good) results while receiving medical treatment. Biofeedback teaches this information, too.

Beta is defined as the “level” needed to function while we are awake. Beta incorporates our five senses. Beta levels may have brain pulses which fluctuate 15 to 20 pulses per second.

A good night’s sleep requires the alpha level. Again, pulses in the brain define alpha.

Alpha levels are approximately seven to fourteen pulses per second. Individuals have defined “intuition” as “a state of consciousness” arising from the alpha level.

Theta is deeper than alpha, involves dreams, and is another “level” we seek to reach during a good night’s sleep. Theta has brain frequencies approximately four to seven pulses per second.

Delta is the deepest sleep level with four pulses or less. Delta levels are documented to be “dreamless.” Many define the delta level as “unconscious” with fewer than four pulses per second. I wonder if anesthesia involves delta. I do not yet know. Yet I learned much as I listened to the conversation, the words I am sharing below.

And this relates to our court reporting field how?

During a job, professionals were discussing the human body, our ability to focus, how we focus, how we store energy, and how our body works with differing brain pulses.

While I was seated in complete listening mode, and our court reporting work posture, one of the professionals who had been speaking, looked to me and was quiet. I paused and waited and waited.

Then the professional said, “Monette, since you are a court reporter, you are able to enter the alpha stage very quickly and very deeply from the beta level. Did you know that?”

Part I of III is posted January 3, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 14, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 28, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

03 Jan 2013

Wheels Slowing Spinning? What’s Your Motivation? Part II of III

Wheels Slowing Spinning? What’s Your Motivation?
Part II of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I began: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court?

Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.)

Many of us, court reporters, have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers?

Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

Part II: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is?

Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words work for you, great.

If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk.

Now may be the time to move away from some of the daily drama that we “know” fills our busy world.

When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible.

Often, we will do our darnest to avoid sitting in that darn traffic.

We avoid sitting with the wheels slowly spinning.

Are your wheels slowly spinning? What is your motivation?

Is your motivation money?

Is your motivation to pay off student loans, the past, or to put money aside for the present and the future?

Is your motivation money and to be thanked for a great job by a client, a consumer, a hard-of-hearing child or late-deafened adults?

Many, many times consumers – children and adults – have rubbed my arms on breaks and also when I was writing for long periods of time as they shared their gratitude.

I have watched teens and adults (men in far greater numbers) shedding crocodile tear as they read my screens as they “listen” in realtime.

You have the choices to decide how to stir your reality.

You have the choice to plan for the future and to “hope the future does not arrive real soon” (words recently shared with me).

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

18 Oct 2012

Wheels Slowing Spinning? What’s Your Motivation? Part I of III

Wheels Slowing Spinning? What’s Your Motivation?
Part I of III
By Monette Benoit, All Rights Reserved.
October 2012

Part I: If you could do anything with your life what would it be?

What would you ‘really’ do with your time, your heart, your ears, and your hands?

Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?

Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.)

Many of us, court reporters, have enjoyed the thrill of working with attorneys and many still do now.

Would you provide CART (Communication Access Realtime Translation)?

Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers?

Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?

Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners.

I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices.

Would they do it all again? Many state they would.

And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”

To that I say, “Bravo.”

And what is the motivation to stay in the trench? What is the motivation to continue to reach up and out?

The first time I was told it “takes more energy to stay where you are than to move forward” I was stunned. Has anyone shared this with you?

Are you a student now sitting in the same speed class or parked online at home within the same speedbuilding class for “way too long” (words I hear often) in a court reporting program?

What would you do to really move up and away from the chair that now may have roots?

When we know what our motivation is for performing the task we are sharing, my opinion here, we are able to buck up and to stretch just a little more.

When we know why we are sharing or seeking to accomplish the court reporting schooling and professional work we now provide, we find the ability to embrace challenges.

Yes, there may be moments when “nuthen is right” as stated by someone I am coaching now. “Okay,” was my professional reply. Then, we both laughed.

Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

04 Oct 2012

Thriving In Five – Or Less, Part III of III

Thriving In Five – Or Less, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: Why thrive in five? Why thrive with less?

I believe the majority of individuals in the court reporting profession think of the number ‘five’ as a take, a 5-minute take.

Thriving in five? Yes.

Thriving in less than five? Yes, this relates, too.

Recently, I read that the average person thinks 50,000+ thoughts a day.

I smiled immediately thinking (adding to my average number of thoughts that day) that court reporters must have many more than 50,000 thoughts a day.

Our tenacious personalities, our “word” work and our “word” schooling, in my opinion, would add up to many more than the average person, yes? …

Part II: Is steno a new language? Yes. Do we learn new skills every day? Oh, yes.

Do we learn new words each day?

Yes, each and every day.

And that thrive in five mindset is a frequent flier program in our court reporting world.

We do earn frequent flier points and note skill advancement once we decide to focus on this concept.

The mindset is doable and assists us to measure our progress and our goals. It is.

Often I may ask where a court reporter is (spending time) advancing their skills?

Many professionals share that they practice after a full work day, “At home in my office.”

I may ask students, “Where do you attend school?”

A common answer, “Online in my room alone.” Hm. …

Part III: Thriving in five is a simplistic approach to find some fun (their words) – court reporting students and court reporters shared with me – when I trotted it into my tutoring and coaching time.

“Might as well try this,” some said. “It seems worth a go.”

My reply, “Now that’s the true spirit.”

I also suggest that individuals embrace their discomfort – momentarily – to isolate what is stopping or halting the advancement of skills and goals.

Thriving in five includes finding your interruption(s) focus, to isolate an interruption in your strength, and in your confidence.

Remember when you struggled on the steno machine in your new theory, your new language, writing “a cat sat on the hat?” Did you just smile?

We huffed and puffed writing those words, yes?

As a court reporter, “I absolutely can do this,” is one thought I have when the mojo is flowing.

I may also think, “This will never happen again.” Why? Because my head may be on a table or the steering wheel.

And the action that created that thought is one I truly do not ever want repeated. Not ever.

We earn many of the thoughts that cross our mind – remember I quoted the stat above for 50,000+ per day for the average person.

What are your favorite five word thrive in five possibilities?

Multiple individuals have shared this focus “is like scrabble, and I can use vowels and consonants.”

Each day we collect data in our personal and professional world.

We trust the method and the process that has successfully set us apart from the “average” person with our skills, our thoughts, and our focus.

Refine, define, and know that you are the expert.

Part I of III is posted July 13, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted July 31, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted August 8, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

08 Aug 2012

Weeding, Inner Landscapes, Nuclear Implants, Part III of III

Weeding, Inner Landscapes, Nuclear Implants, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain. …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills. …

Part III: Individuals in our field desire to improve and to advance management techniques.

Where are you stuck?

Where do you think you are stuck?

What weeds do you want to eliminate to avoid frustration and wasting time (words often shared with me)?

So where does the “nuclear implants” from the title come into this month’s column?

Simply put, I thought you would enjoy this true event.

As I was “weeding” this article, my office received a phone call.

I was informed I needed to promptly return the call as “they need help for someone with a nuclear implant.”

Yes, I promptly returned the call.

Yes, the individual has a (long) job title specific to assisting consumers and individuals with specific requests.

The person making the request then stated, “The reason for phoning is to have you translate the language for nuclear implant people.”

Yes, I am sure the request was for a cochlear implant – not nuclear implant – and translation of a language is not necessary.

As a court reporter I listened and was then informed by this individual what “all we really need is your lowest price to translate the language for those nuclear implant people? That’s all we want to know.” Imagine that.

Weeding, inner landscapes, and nuclear transplants.

Our work and our world is changing.

I believe that you deserve to remove the weeds (this may include people, too) in your world.

You deserve to customize your inner landscape and to enjoy the process.

And I wish you persistence on your path.

As I finished this article, the mail was delivered.

The postal lady said, I kid you not, “Here you go. I spent the last several days weeding my yard and my mother’s yard. She’s too old, 96, to do it by herself. It sure is soothing to weed, isn’t it?”

I blinked hard and tipped my head.

She said, “At the end of my busy day I actually look forward to going out there and just ripping those weeds up out of the ground – roots and all!”

I bowed my head, smiling.

“Yes indeed,” was my only reply.

She wiped the sweat off her forehead with her elbow and upper arm.

She laughed, “I work hard all day outdoors, too, to then go out there and go get ‘em. That’s how I’m relaxing now. And I find it soothing. I get to think and plan my next day and my world. Whoever thought I’d actually look forward to that?”

I smiled and watched her depart. Yes indeed.

Weeding helps her to sort the details and to plan her world.

And you? What helps you?

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Jun 2012

Weeding, Inner Landscapes, Nuclear Implants, Part II of III

Weeding, Inner Landscapes, Nuclear Implants, Part II of III
By Monette Benoit, All Rights Reserved.

Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.

Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain.

Warm winter temperatures and so much rain have brought the gift of bluebonnets, roses that bloomed all winter – as well as weeds and fire ants.

We have so many weeds that we are now being “warned” (actual word) by “experts” via newspapers and news that the weeds and bugs “to come will be extreme” (actual words).

The lack of low temperatures also has gifted us with “extreme” pollens, and we are being warned about allergens that “will explode” as temperatures rise.

The subject of weeds has overtaken, my opinion, the majority of topics when people now greet each other.

Running an errand recently, a man approached and said, “It sure is warm out there. The fleas are going to be abundant this year. You better take care.”

I was not sure if he was joking. Nope, he was sincere.

I stood poker-faced and listened before he shared “the bad news about weeds” and what is predicted.

I looked around the store, paused, and softly said, “You sure are full of good news today, yes?” …

Part II: Many court reporters and court reporting students share they are overwhelmed.

As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).

Perhaps “inner landscaping” needs to be defined.

Where does one begin?

As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.

Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.

Again, this will change with each person.

Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills.

Inner landscaping includes celebrating your strengths.

When you know that a change is needed (or is going to be needed) this is a strength.

Many of us know the experience of looking over our shoulder and seeing (knowing) when the change or adjustment “should” have been made.

One person’s weed may be another person’s flower, yes?

I know people who ruthlessly uproot all sunflowers to prevent sunflower seeds from spreading.

I also know people who love the tall flower and purchase specific seeds to grow larger sunflowers in their yards.

Your landscaping will be different than others around your world (work and school).

Permit the process, the weeding, to methodically integrate into your world, into your schedule.

I often share with people I coach and tutor that in order to successfully run a marathon we achieve best results when we put our sneakers on. (You know who you are if you just nodded.)

On my lawn-weeding yellow brick road I have purchased multiple products to assist me.

After applying products, when weeds, fire ants and bugs are not eliminated I shake my head. These products must work for somebody, I think? So why not me?

Do you see the correlation?

Reviewing my weeding and landscaping goal (and fire ant elimination) is an intention wherein I “want” to see an improvement or achieve the desired result, yes?

The lettering on each label, typically in all caps, states that weeds or bugs will be eliminated with “one simple dose” – and this raises my expectation as I purchase them, then apply ingredients. I now have an entire shelf dedicated to products that did not bear fruit on the “quickly” or “one simple” dose.

Then I ask another person for a recommendation; I ask what worked for them.

The comparisons to weeding and landscaping does relate to our work.

Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

12 Jun 2012

There’s A Lot Going On In The Circus, Part III of III

There’s A Lot Going On In The Circus, Part III of III
By Monette Benoit, All Rights Reserved

Part I: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered. …

Part II: Students and court reporters know how to work and how to write ineffectively.

In short, we know what does not work.

When the circus is loud and stomping around your home and/or work place, it can be colorful.

Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments. …

Part III: Our circus may have colorful connections; yet we know that every word, and every new skill, every new goal, and every new item added on our to-do list will change the whole enchilada.

And this can be a good thing when we are the masters at the circus gate, and when we are the one who remembers to set aside time to reach our personal and professional enrichment.

When we have the tools to know how to successfully write each word, how to succinctly respond and react to each action which may have power over our journey, we are one step toward mastering our crossroads.

We can be the conductor in “that there” three-ring circus.

Oh so true, many of us have been inside the circus so long that the circus feels comfy and familiar.

Coaching, I frequently comment to students, reporters, and to court reporting instructors, “There’s a whole lot you got going on in that there circus.”

Each person responds with sincere, honest replies.

Every student, every reporter and every instructor, shares full and complete accountings to their circus. I’m talking sustained, detailed descriptions. Many, just listening to their own words, laugh saying, “Did I really just say that?”

When we step back and look around, many of us are amazed at what we are actually accomplishing while in the circus each and every day.

Thus I ask you to listen to your words containing “should, could, need, want” and to then listen to your circus.

I am not requesting a complicated flowchart with systematic details and annotated exhibits.

I am suggesting that you (me, too) may be permitting exterior people and exterior energy to divert you away from your true “expansions.”

Do you have a lot going on in your circus?

Ask yourself this question three times a day, and you will know the answer.

You will know where you are headed and where you want to be.

The circus then becomes a focused mindset enabling each of us to transform our world moment by moment.

“Monette’s Circus Survivor Manual” is a simple yet powerful tool when you are the chef to your whole enchilada – and you are not on autopilot.

Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

29 Mar 2012

She Bounced; No One Noticed, Part III of III

She Bounced; No One Noticed, Part III of III
By Monette Benoit, All Rights Reserved.

Part I: The child, under 2 years, was being carted (carried) by her 7-year old sister. They were quite a team.

When elder sister placed the youngster on the floor, the young child did what many young children do.

She placed her arms high into the air and raced off in the opposite direction. Then elder sister would pick the youngster up.

This was repeated multiple times. Up. Down. Run. Up. Down. Run.

Perhaps a parent was deaf.

Would this make a difference to others? Perhaps.

Perhaps the parent was hearing.

Would this make a difference to others? Perhaps not. …

Part II: When I saw she was quickly back into her good-to-go-run-walk after bouncing, my arms were extended forward, palms up (to catch her).

My posture was frozen as I bent down to help this young child.

She? Her pink sneakers had no dust on them.

She was back in full swing (swinging her arms), not the least bit uncomposed as she moved forward.

People saw me in the awkward posture and asked me if I was okay. I nodded and said, “She bounced, no one noticed – perhaps as it should be.”

The adults and teens near me all laughed.

The elder sister did not hear my words; the youngster’s parent did not hear my words.

Part III: The parent never did see the bouncing of this little daughter who then had only a red mark on her forehead as evidence.

I watched the family members depart the area.

After work that day, I continued to think about the bounce.

I wondered what parts of our day have events wherein we bounce and no one notices – perhaps as it should be.

We then have the option to pick ourselves up, dust ourselves off and move forward similar to this child under two.

Do we take a moment to readjust? Do we wobble?

Or do we have a moment with setback?

Our answers may vary on the day, event, and our world as we see it at that moment.

Yet the cool part about this bounce-ability may be the fact that no one will notice when you bounce.

When no one appeared to notice the child’s bounce, I looked around, a full 360 degrees, to see if anyone had seen what I had seen.

Trust me; I did. Nope.

No one else saw the Olympian bounce.

And she was so good with her bounce-ability. Experienced, in fact.

Are we experienced with our bounce-ability?

My question to you is: What happens when you bounce and no one notices?

If no one were to notice you when you bounced, would you dust yourself off and move forward – with or without a wobble – or would you evaluate, thinking a lot (I’m talking over-thinking here about the bounce before moving on)?

Are we more detached at work when bouncing? Maybe.

As court reporters, keepers of the record, we are trained to be detached and to accurately document.

Detached when not working?

Many of us not so much.

Do we take bounce-lessons and then learn?

Even on a good day, could we?

What would we do if we focused on this bounce as an opportunity?

Court reporting students, CART providers, broadcast captioners, court reporters, and instructors make decisions like this each day.

Many of us make the decision to react or not to react to a “bounce” each minute during dictation and work.

Yet the defining moment might truly be when you notice the possibility or when the actual “bounce” occurs.

The knowing may make all the difference.

The child was not at all surprised she bounced – perhaps as it should be. Not at all.

With the New Year I invite you to view the possibility of having bounces that no one notices, then clearly moving forward with focused direction and focused intent.

This New Year I ask you three questions.

Would it make a difference to you if the parent was deaf or hearing?

What would happen to you if you bounced and no one noticed?

Do you have bounce-ability?

You did when you were younger. Yes, you truly did.

Perhaps you want to rebuild that skill – with joy and ease.

Happy New Year to you and to your family.

Monette Benoit may be reached for tutoring and coaching: Monette@ARTCS.com and Monette@CRRbooks.com

Part I of III is posted January 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted January 17, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted January 27, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam?

Monette wants to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?

Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college.

She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors.

She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home, remote, students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

27 Jan 2012