Court Reporter Tutor

Shelley Arthur: Consummate Professional And Important Friend, Part III of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

In 2000, Shelley Arthur opened Visual Voice Captions.

Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.

She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.

As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.

She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.

Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.

Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.

Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”

I want to share the Shelly Arthur I knew.

Part III

When someone contacted me with questions, now and then, I’d e-mail Shelley.

Shelley always replied. Just ask Michelle Coffey in Ireland. Michelle and Shelley (and many others) became friends as Shelley encouraged each with her wisdom and humor.

Shelley was a detail person. She always inquired about my world and knew the names of family members.

When I had animal (and human) questions, she was a go-to person always responding with info and funny comments.

December 5th, 2009, I felt a shift. Truly. I checked my appointment calendar.

I phoned my office. I felt that I was missing something important. I asked a few people to note this “missing something important” – so I could cover my tracks.

Then I rechecked my professional and personal schedule.

When I learned Shelley Arthur died December 5th, I gasped.

At the precise moment I learned about Shelley’s passing, my dog (whom Shelley knew) ran into the room playfully nudging my leg.

This animal had never playfully placed her nose into my thigh while I was near my computer. Never.

I put my head down to digest the news, and my dog continued to playfully nudge my leg – and has not nudged me since.

I reached out to Shelley’s mother, Maureen Connelly Arthur.

Maureen wrote that they dedicated a bench in Shelley’s honor within Spirit Park on Tsolum River.

You are invited to “pause in nature with Shelley.” Donations in Shelley Darlene Arthur’s memory may be made to www.pfne.org, the National Great Pyrenees Rescue.

Maureen, Shelley’s mother, wrote that she was sending me a “small” gift.

When I opened the package, I gasped.

Maureen had chosen a necklace I often observed on Shelley.

When I first saw the necklace on Shelley I softly shared, “I have the same necklace. Before my brother Kevin died, he designed the necklace from a drawing I drew showing ‘how it should look’. The necklace broke after Kevin’s death, August 5, 2000, and it’s now in an envelope. There it remains.”

I remember Shelley giving me a hug. We smiled; no words necessary. Then we went back to work.

Each time I saw the necklace I would smile. Shelley understood.

When I opened the gift from Maureen, and saw the necklace Shelley and I had often commented upon, I had a sudden chill.

There is no way Maureen could have known how special (and unusual) that necklace was to me.

I now have Shelley’s necklace, gifted from her mother Maureen Connelly Arthur, hanging in my office.

And I wrote Maureen thanking her for confirming the unique friendship, the spiritual contract, I had with Shelley.

I now know I did miss something important December 5th, 2009 – Shelley Arthur. I am grateful for all she shared and need to say, “I really miss you, Shelley!”

Shelley’s mother may be reached: Maureen1208@telus.net

Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Court Reporter Reference Books & CDs: www.CRRbooks.com

Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Empowerment coaching and tutoring topics include:

• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and empowerment coaching?

• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Empowerment Coaching

http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?

Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.

20 May 2010

Shelley Arthur: Consummate Professional And Important Friend, Part II of III

“Shelley Arthur: Consummate Professional And Important Friend,” Part II of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”

She shared her knowledge and talents with people all over the world.

Shelley Arthur had been my friend almost 14 years. We worked and played together; my life is better because of Shelley.

In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.

Our CART paths continued to cross and a friendship developed.

She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.

In 2000, Shelley Arthur opened Visual Voice Captions.

Part II

I want to share the Shelly Arthur I knew. As our friendship grew, we learned I was speaking at a convention she was attending. We had never met in person; nor had I seen a picture.

Yet I could recognize her voice from webcasting, remote CART and projects Shelley and I worked on for my company, All American RealTime/Captioning Services, Inc., www.artcs.com

A group was arriving to greet me at the airport. Unknown to me, Shelley rented a car, arriving early. She was good to go in jeans, petite sneakers and information she wanted to share now! Together, we met the court reporting group and had a marvelous evening.

Shelley lived with Kayla, her Pyrenees boo bear, sharing her home with Ms. Tiggy, a cat. (Shelley wrote about “Sam, the goat, who lives outdoors, staring inside.”)

She was proud to be an Air Force brat and described long transcontinental flights as a child with her sister visiting parents.

Shelley signed e-mails, “Hugs From Shelley & The Critters,” and shared events as Kayla aged to 14 years.

When Kayla deafened, Shelley communicated via sign language.

When I e-mailed, Shelley in Vancouver, she quickly responded.

Often they were snowed in, and she wrote, “but I need to walk Kayla.”

From Texas I would write, “How do you walk a large white dog when you are snowed in?”

Shelley, “First I dug out of the house. Then we walked the riverbank; Kayla saw a bird, enjoyed playing on the drifts. We’re defrosting now. It’s beautiful!”

I flew Shelley into multiple cities to work during NCRA, National Court Reporters Association, conventions within my Court Reporter Reference Books & CDs, www.CRRbooks.com, exhibit booth.

She also helped me when I conducted multiple U.S.A. and Canadian seminars.

I always knew she had my back. Always.

The morning of our first show, Shelley appeared in the exact outfit (matching top, long skirt).

Checking tags on the outfit (yes, same), I saw Shelley’s watch on her right arm – the exact antique silver bracelet watch (with two stones) I was wearing on my left arm.

People questioned if I thought this was odd. I laughed, “Not at all. We’re good.”

Shelley had a great laugh. I have memories of her chatting and laughing with court reporters, teachers, vendors, and court reporting students – bringing someone to meet me – waiting for the moment to step in and say, “Monette, you need to …”

She had such a special gift helping others.

Shelley Arthur knew Reiki healing and after 15-hour days, we would sit quietly, feet up. One evening I gifted her with a hotel full-body massage.

Later Shelley stopped by to thank me. Oh, I had never seen such a smile.

“And the male masseuse was good looking, too,” she beamed.

We would stay post-events two days to wrap-up work and unwind.

As I prepared to fly home, Shelley prepped for two days of travel to return to her Vancouver island home.

She showed me itineraries, which included (my words) big plane, small plane, tiny plane, hotel, car ride, ferry ride, ride from ferry, pick up animals, then ride home. I marveled how she thrived.

Part III is posted May 20, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached: Monette@ARTCS.com

Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, www.monettebenoit.com

10 May 2010

Shelley Arthur: Consummate Professional And Important Friend, Part I of III

“Shelley Arthur: Consummate Professional And Important Friend,” Part I of III

By Monette Benoit, All Rights Reserved.

I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.

Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.

No one – and I mean no one – could cover your back like Shelley Arthur.

She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.

If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”

She shared her knowledge and talents with people all over the world.

Shelley Arthur had been my friend almost 14 years.

We worked and played together; my life is better because of Shelley.

In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.

Our CART paths continued to cross and a friendship developed. She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.

In 2000, Shelley Arthur opened Visual Voice Captions.

Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.

She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.

As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.

She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.

Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.

Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.

Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”

Part II of III is posted May 10, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached: Monette@ARTCS.com

Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, www.monettebenoit.com

05 May 2010

Lose Him? Lose It? Part 3

Mindful management is a term I share when I’m coaching professionals and students. I desire to share mindful management moments with you.

Monette’s Mindful Management: Lose Him? Lose It? Part 3

By Monette Benoit, All Rights Reserved.

Part I and Part 2 were posted on Monette’s Musings, www.monettebenoit.com, www.crrbooks.com and www.mylegal.com

That “Lose Him!” candle (discussed in Part 1 and 2) sparked conversations and discussion. How does this relate to mindful management? Messages come in all shapes and sizes.

Now we target “Lose It!” within our world. The focus is in the decision to act. You make the decision moment by moment with mindful management – at work, at the gym, while shopping and preparing for a great night’s sleep. You focus.

You selectively lose actions, items, experiences — yes, people — and your life will change. You will notice a difference.

Part 3: Once when I was moving (not a ‘throw move’ within a zip code, but a complete pack-ker-roo) I became overwhelmed with abundant tasks and responsibilities required in a short period of time.

I was packing a household to be placed (thrown) into a truck. My parents motored into the city to check on my processing (they would use the word “progress”) or lack thereof.

My father had a bottle of wine and garbage bags. He opened the wine, unwrapped three bags. I remained seated, sighing – a lot.

This guidance counselor, teacher, medic, social worker, psychologist (psych counselor with the Veterans Administration) said, “You only have three decisions. Yes. No. I don’t know. If you don’t know the answer, then the item goes into this I-don’t-know bag. No thinking. None. Yes. No. I don’t know.”

This action – once brought into a focus that was darn close to zero stress for me – became very doable. We zipped through the process(ing).

I was amazed at what I was willing ‘to lose’ based upon a possibility with three simple choices.

I incorporated that day’s life lesson into many aspects (buckets full) within my world.

When I learned a friend still had boxed items of a sibling who had died years ago I was stunned and amazed. (When my brother died, the day his few possessions arrived I opened everything. I had to process. I sat on the floor – felt my world shift. And that was good – to move forward.)

My friend, a nurse, had never opened her sister’s boxes saying, “It’s too painful.”

When I mentioned going through the boxes, she developed a headache. In real-time, I watched her become physically ill. The mere thought ‘froze’ her.

I placed three boxes on the floor. I held up each item asking, “Yes? No? Later?” She nodded or shook her head.

Soon we had moved through her sister’s ‘never-opened’ items. I saw her lose the tight grip the boxes (and inaction) had upon her.

“Lose It!” focus does not need to involve moving or dealing with items from a loved one.

The focus may be simplified to preparing for a job, departure time on a snowy or rainy highway, planning your time to produce a job, and selecting food (standing or sitting?).

What do you want to lose? Time-wasters? Items? Tasks achieving the same results?

Identify three items you want to lose (okay, make it one, if three is too high). Identify three redundant actions.

What do you need to lose to improve your world?

Would the results be worth the loss?

Then get a plan, a garbage bag, or new mental approach. Invest in yourself and “Losing It!” You will see forward motion.

What are you willing to lose based upon a possibility with simple choices?

Is this a timely message for Valentine’s Day? Many people contacted me to say, “Yes, and I want to lose …”

This is your opportunity to unblock, unpack and to undo routine patterns. Here is your opportunity to effectively implement a new task and a new action with mindful management.

When you decide on “Lose It!”, then I want you to note what you create (what arrives) that would not have had an opportunity if “Lose It!” had not become a focused action.

New moments arrive. New results occur. They do.

Mylegal.com Contributing Editor, Monette Benoit, B.B.A., CCR, CRI, CPE, may be reached at www.CRRbooks.com and www.ARTCS.com for customized coaching and test prep.

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

14 Feb 2010

Monette’s Mindful Management: Lose Him? Part 2

Mindful management is a term I share when I’m coaching, tutoring and assisting professionals and students with test prep. I desire to share mindful management moments with you.

Monette’s Mindful Management: Lose Him? Part 2

By Monette Benoit, All Rights Reserved.

Part I was posted on Monette’s Musings, www.monettebenoit.com, www.crrbooks.com and www.mylegal.com

That “Lose Him!” candle (discussed in Part I) truly sparked discussion.

Who would buy such a candle? How does one earn a candle from a friend — or foe?

Would such a candle simply be left in a “handy” location or carefully placed next to a coffee cup to avoid embarrassing the gifter gifting the giftee?

How does this relate to mindful management?

Messages come in all shapes and sizes.

Now we target this message and “Lose It!” within our professional and personal world.

We have resolutions (and deals) we made with others and with ourselves, right?

We’re not out of the month of January, yet individuals roll their eyes, laugh or sigh when someone asks how those New Year’s 2010 resolutions are surviving.

I desire to ask: What would you lose?

To narrow the field, we should hone “what would we lose?” to what we are paid to lose (work related), and what we desire to lose at home (paper, files, clutter, old technology items, etc.) And let’s put diets in this discussion as many people want to lose pounds, right?

When you have the list created for what it is you want to lose, then focus that quest to location – your office, home, garage, desk, refrigerator, closets, your waist, etc.

The real deal in “Lose It!” and what is it we really want to lose is, in my opinion, in the consistency of how we integrate this action into our world.

When people ask what I would like to lose, I softly reply that I want to lose people (only as an example) who say, “I don’t have time to take seminars or finish (fill in the blank) — I’ll take less money to learn – while working. Then I can charge more.” (I always blink.)

Recently, I was asked to take $2.00 less per hour to have the opportunity to provide professional work. No joke.

It’s not that hard to act on the “Lose It!” commitment once your focus is there.

Make a decision, give the decision a little leeway, then consistently act on your goal regarding that decision.

As an example, people I work with while coaching, tutoring and test prep tell me they want to lose time wasters, working on repetitive tasks without improving job and/or personal skills, the ability to — (okay, take a deep breath) — accept work at a fee where one truly believes they should be compensated – vs. – taking the lowest dollar number to “get” that job.

We identify first, then we isolate to lose the action, mindset, thought, activity second.

Once you look at the “lose it” list with a different view, you start to focus your day and also while cruising the grocery store with your half-empty grocery cart.

The focus is in the decision to act.

You make the decision moment by moment with mindful management – at work, at the gym, while shopping and preparing for a great night’s sleep. You focus.

You selectively lose actions, items, experiences — yes, people — and your life will change.
You will quickly notice a difference.

“Lose Him?, Part 3” will be published – when? On Valentine’s Day, February 14th.

Now you choose. Mindful management: What do you need? What do you want to lose?

Mylegal.com Contributing Editor, Monette Benoit, B.B.A., CCR, CRI, CPE, may be reached at www.CRRbooks.com and www.ARTCS.com for customized coaching and test prep.

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

28 Jan 2010

Leaves of Grass and Accuracy, Part 3 of 3

Leaves of Grass and Accuracy, Part 3 of 3

By Monette Benoit, All Rights Reserved.

Part I was posted on Monette’s Musings, www.monettebenoit.com January 4, 2010
Part II was posted January 13, 2010

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Part III:

Perhaps what is missing on “write it faster and figure it out after” is what is not being said. How is the individual’s vocabulary? How accurate is vocabulary recognition? What is the discipline to stroke accurately?

Robert W. McCormick was my theory instructor. He was NCRA’s 2004 Teacher of the Year and had expectations for each student. He still does.

Recalling my own court reporting training (within an NCRA-approved college), I still say – voice low – “It was like walking on broken glass, barefoot, uphill, both ways.” People in my dorm were majoring in “partying.”

There were no summer classes. You did it their way or your seat was yanked. And we signed papers documenting that we were often being reminded of the school’s policy for ‘zero tolerance’ (my words there).

My granny said a rosary every morning I was enrolled, so I would “pass.” She did.

My parents prayed too, and they had a backup plan – which was not shared with me – should I not graduate. Yet they, each an educator, encouraged me every day – permitting few pity parties from their daughter.)

When we graduated from our program, we did not seek work.

At that time, the White House, FBI, CIA, Kodak and large companies exclusively hired his graduates.

Employers strolled the halls and contacted us – for court reporting – not transcribing with foot pedals.

What was emphasized? Theory, accuracy, discipline, words, English, punctuation. Learn theory; focus on accuracy; work on details.

So where are ‘leaves of grass’ from the title?

Since 1984, I have sponsored a foster child in the Philippines. Seychelle (and family) has been with us only four years. Yesterday I received a letter with her artwork. Next to her note was a picture with workers bent over a rice field.

In pencil she wrote, “I am now in college, studying at University. It’s really hard to be in college when you know that life is different from high school. It takes one and a half hour taking a ride to school, so I have to wake up early. During weekends, I focus on my studies and try not to hang out with my friends. And that’s how I go – taking another leaf to reach the peak of my success.”

Below her text was pencil artwork with the Olympics symbol.

My opinion is that court reporters and students frequently reach to take “another leaf to reach the peak of my success.”

When we are in the flow with a powerful theory, self-discipline, and avoiding shortcuts, success comes to us. We are not hoping ‘it’ accurately arrives – later.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

20 Jan 2010

Leaves of Grass and Accuracy, Part 2 of 3

Leaves of Grass and Accuracy, Part 2 of 3

By Monette Benoit, All Rights Reserved.

Part I was posted January 4, 2010

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Part II:

I tutor (and help with NCRA national and state test prep) individuals who share “the secret to success” discussed on forums and in class regarding how to pass tests is “by using a steno machine with paper and reading through garbage paper notes.” Really? Really?

As shared: Many agree that “writing from memory and transcribing through trash can be done.”

Students, “We were shocked when classmates and teachers validated that, telling us that our notes would clean up once we are working.”

“Secret to success” individuals shared this gem: “Just get your tests no matter what, and then when you’re working it will be easier. And your notes will clean themselves up later.” (This includes notes – gasp – with drops, errors, missing Q&A banks, and punctuation.)

These conversations are from students not writing an accurate speed to get into a dictation room, and then hope for the “gift” tests with similar questions that simply (as an example) change wording only in exhibit numbers “a whole lot” – a gift (their term) of well over 12 times on occasion.

They always add, “It hasn’t helped others to pass state and NCRA RPR exams, but I need to get out of here. Besides, I can find a job somewhere. I’m willing to start low and work my way up. I’ll take less money … to learn.”

I could not disagree more with this “secret to success.”

If individuals are going to work on their accuracy after transcribing, after ‘reading through’ tests, after earning a certificate and/or graduation, what will get the person to accuracy later?

Where will the graduating individuals work? Captioning? Not live.

Attorneys and litigators now expect real-time due to technology, yes? Yes.

CART? That’s a whole other topic for accuracy, fingerspelling, knowing your dictionary, software, and deaf sensitivity.

Who is going to hire individuals ‘working on accuracy after I graduate’? Read any NCRA JCR magazines and articles on technology?

Those who hire students and court reporters who are going to “figure it out (write accurately) later” ask: “They must know the best-paying real-time jobs are given to reporters who write accurately, right?”

A technology manager insisted I share: “There’s always low hanging fruit on the trees; it just doesn’t pay very well, and doesn’t have steady work or any job security.”

Part III will be posted January 20, 2010.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

13 Jan 2010

Leaves of Grass and Accuracy, Part I of 3

Leaves of Grass and Accuracy, Part I of 3

By Monette Benoit, All Rights Reserved.

This month’s column initiates a dialogue – one I discussed with many. I have permission for each quote from students and reporters. Successful professionals said, “And call it a New Year’s resolution! You need to do this.”

I deal with this conversation every day with test prep as a tutor and coach working with students and court reporters.

I softly share this topic is like a splinter. Sometimes it gets irritated.

I salute the students now preparing to enter our field and court reporters advancing our skills. And thus we move forward as keepers of the record.

Students continue to ask me (more often than one would like) if the best way to ‘get the test’ is “to read through your notes, then figure it out, and it ‘will’ come to you once you are out in the field, right? Besides, no one talks like that (speed) out there. You can read through errors on a five-minute test.”

Perhaps a speck of truth exists in that thought, but it certainly is not the whole story. One example: students (plural) who contact me in “200-225 rooms are working on 160-240 wpm (words per minute) with multiple speeds in one room.”

Students not able to accurately write – in multiple venues – are advised, “It will come to you. You can read your trash notes to pass that 5-minute test.”

I read on forums, “Failure rates for court reporting students are 90 percent; real-time theories have a lot to do with this. Get your speed up to pass and then graduate. Your accuracy will come to you once you’re out.”

Fact: The failure rate prior to implementation (creation) of real-time theories was posted at approximately 92 percent. (I had to sign a document stating I understood this. My parents received a copy with my signature from my college; they still comment upon this.)

If real-time theories have a relationship to stats now, how is it possible that we who wrote before “conflict-free” theories became the norm had a ‘percent’ near today’s existing number? And some say, “Real-time theories have a connection?” Many think not.

Successful real-time writers know we can not shortcut theory.

Is it possible that students who are self-described “brief junkies” – who, in an effort to get into higher speed classes brief words and phrases early in training – are pausing to think: “How do I write this? Is this word a brief from theory or one I made up?” Does this then create problems?

Creating briefs ‘on the fly’ as a professional will serve those individuals well. Yet that skill, if not refined with a strong foundation and accuracy, will have different results when used by students. It does.

Part II will be posted January 13, 2010.

Monette may be reached: Tutoring@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

04 Jan 2010

Real-Time Rules And The Good Old Days, Part IV

Realtime Rules And The Good Old Days, Part IV

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part IV in IV

Some of us have felt the realtime technical squeeze, holding our breath, as those of you who graduate realtime-ready – geared to go – may step right into a spot we could not envision.

Yet experienced and beginning realtime court reporting professionals are making their mark, producing verbatim records, recording history.

Court reporters, CART providers, broadcast captioners, and end-users with the savvy to stay on top of technical advances have guided (okay, dragged a few of us) many into a new era.

Deaf were the first to use pagers as hand-held tools. This astounded me in 1993 when I began realtiming to a large screen for St. Francis Di Paola’s Catholic deaf mass in San Antonio, Texas (praying to get better “quicker”).

We – early realtime writers – invented conflict-free strokes, phoned friends long distance (remember ‘long distance’?) to ask, “What about this …?”

I was routinely told consumers who are Deaf (not hard-of-hearing) led the paths for much of our communication equipment.

We, wordsmiths, are goal-focused and busy. We may simply look up and wonder what the fuss is about. Yet Deaf individuals were communicating in realtime much earlier than ‘hearing’.

How does this relate to Realtime Rules?

Techs, consumers, end-users and information managers know technology will continue. They remind me their goals are to push forward.

Individuals in global one-room apartments and garages are working on becoming the next huge company.

Court reporters and captioners remember specific events as memories; others read or listen to history. We now have a seat together – listening and preparing for future moments.

If you’re feeling Realtime Rules pressure, perhaps it’s time to look up and see how far this profession has come in the past few decades. Boy, howdy, have we evolved. I ended my June column, the third article in this “Realtime Rules” series, with “Lemonade, anyone?”

Court reporters continue to master the skill of thriving where excellence is requested and needed. We are powerful.

Realtime Rules means taking advantage of our technology and preserving huge opportunities. The bottom line is that we are essential in today’s economy.

Perhaps it is up to us to calculate the top-of-the-line, realtime-rules readiness, and deliverance in a national shortage.

I want you to remember that you are important. Realtime is now the good old days. Professionals will continue to motor forward. Others will take bite-sized pieces. The choice is yours.

So how will you reach out, then up? Focus your court reporting compass; concentrate and harness your strengths. You are the master of your path and our future.

Part I, II and III in “Realtime Rules And The Good Old Days” may be found on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

27 Jul 2009

Real-Time Rules And The Good Old Days, Part III

Realtime Rules And The Good Old Days, Part III

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part III in IV

Realtime rules: we now have organizations, companies, sign interpreters, and deaf and hard-of-hearing consumers who routinely consider us as part of a team, requesting to work with us.

Reporters who currently take equipment to a job, set up without real-time and produce records, post event, often are requested less (and paid less). Why should someone wait ten days to receive any record when professionals hand a rough ASCII, deliver a realtime transcript or captioning file at the end of the job, on air, or after any class instruction?

In 1999 I realtimed Latin classes for a university student. There were moments when I paused, as each class ended, prior to handing an instant verbatim copy of the class to the consumer. This was university Latin. Yet this was my job. Some days I handed the ASCII overhand with a smile. Other days I simply handed the ASCII without comment (or smile) as we advanced into Latin studies. We were a great team. Clear communication was the focus and thus, we did.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

20 Jul 2009

Real-Time Rules And The Good Old Days, Part II

Realtime Rules And The Good Old Days, Part II

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part II in IV

The good old days some people chat about is when court reporters were paid more. Really? Maybe. Maybe.

There were (limited) ‘x’ number of courts, ‘x’ number of positions for reporters in jurisdictions, courthouses, venues and firms (run by court reporters). When numbers were met (typically by males in really old days) we often were wait-listed.

Remote work was not a conceivable idea. Traveling (on the road by car) was typical for beginners. Many court reporters worked to avoid traveling. (I did travel – never a dull moment – without cell phones, a challenge for single women.)

The good old days stenotype of work typically was court, freelance depositions, FBI, CIA, United Nations, government or state agencies. The plethora of categories we now see were not possibilities. Captioning, CART, TTY, remote financial calls? What’s that?

No tape backup was another standard. Many states outlawed tape recorders. I was warned, “If you have it on you, you will be arrested. Why would you need it?”

When I relocated to Miami and was instructed to purchase a tape recorder for my first assignment, a federal magistrate and international maritime appeal with multiple lawyers and multiple expert witnesses (oh joy), I thought they were joking. I had never been permitted to use a tape recorder in any other venue (many). Prior to court, I was accompanied to a store to ‘buy’ a $79.99 General Electric recorder – a huge dent in my food budget.

Remarkable moments also include numbering steno pads for the steno machine. (We documented flap numbers when witnesses began and finished.) We had to handwrite ‘flap’ number on the top of each page of each steno pad (300 turns to a pad), so we readback “faster without taking up time” to do our job. This was required. Mornings were spent flipping pages, pen in hand, before work began.

Research? Not by Internet. We used large books and telephone. We became very good friends with telephone operators, research university librarians, and pharmacists in teaching hospitals.

We learned to juggle the telephone with long cord in one hand (no headsets back then), book on one knee, slim steno pad on other knee, to accurately produce a verbatim record. Case files, documents and exhibits (which varied) were additional items for the desk or chair on which we sat.

We now access information by pushing buttons, work with IMs, instant messaging (another wonder tool) sharing information and real-time with consumers and peers. We display text to large screens, small screens or to straw huts across the globe.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

08 Jul 2009

Real-Time Rules And The Good Old Days, Part I

Realtime Rules And The Good Old Days, Part I

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part I in IV

My series on “Realtime Rules” touched a nerve. Professionals and students have written how this column’s thread “spoke to me” and “motivated me.” When someone has been spoken to and motivated, that is a good moment for me. Each time I am humbled as a court reporter, CART provider, instructor and coach.

The students and court reporters I work with know well my quote, “Huge steps are taken one at a time.”

Now I want to explore Realtime Rules and reach out, then up. Many reporters speak about the ‘good old days’ during coaching. Students comment upon this during tutoring.

Here’s the way I see it – my opinion – when reminiscing about reporting good old days: That was then, this is now.

Though students believe our schooling was shorter (not entirely accurate), easier (not entirely accurate), and cheaper (okay, maybe that’s true), the fact is the education of court reporting students often was shorter. Many states, including Texas, had a graduation long ago of 175 words per minute. Oh, I can just hear “What!!?” from here as many states, including Texas, now graduate and test graduates at 225 words per minute.

Students enrolling in school were different, too, and were often dedicated to full-time attendance (not working part-time and fulfilling family responsibilities). In short, many attended school, then returned to a dorm or home. That was our job.

Equipment was manual, not computerized; pricing was different (lower). My first machine, which was new: $150.00.

Looking back to the good old days before computers, when the prices of mainframes were above $30,000 and firm owners rented time to reporters to produce the official record, we see typewriters.

We remember carbons and painstakingly – page by page – correcting errors and then praying we did not make another error on that page. Pages were occasionally tossed into the air. Then we retyped that entire page with carbons, building the transcript page by page. We’re talking title, appearance, exhibit, certification and all Q&A pages. Then we bound the transcript. I was instructed to use a hammer to secure the staples, so people did not get staple-cuts. It worked, and hammering the transcripts was a favorite part of the final job as we worked on a hard wood table and swung that hammer overhand as instructed.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

03 Jul 2009

Real-Time Rules, Adrenaline, Adventure And Survival, Part III

Real-Time Rules, Adrenaline, Adventure And Survival, Part III

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part I and II may be viewed at www.Monettebenoit.com and www.CRRbooks.com

… Even writing this column had challenges. My original June column was pulled with little notice. To continue with my commitment I had to “find a bunny and a hat” (my words). As I worked to juggle work, family, ill parents and (religious) confirmation of a family member this weekend, the article I began a while back resurfaced.

I printed the beginning of this draft from months ago when I began a long-term realtime-rules focus. Then the sign interpreter phoned.

Other little sparks began to ask for my attention. I made a focused decision to make lemonade. I decided to stay in the saddle and shuffled, like many of you, a variety of items to refocus and deliver. Perhaps with our back against the wall or listening to the universe and prayer, we are open and receptive to surviving a new challenge, a new adventure.

As we, court reporters, CART providers, broadcast captioners and students, look out our computer window to the world and read public and private forums, one may become a little stressed. Yet it is a fact that together we move mountains and alone one can focus upon milestones. Realtime rules.

A dear friend with advanced computer and linguistic skills (outside our profession) trolls our horizon from time to time at my request. Originally writing this month’s column, I asked him what he thought about our future. This is only one opinion, but one where he brings a huge skill-set to the table to objectively look into what we currently provide and what other occupations are seeking to provide.

In response to my question to him about court reporters being replaced by machines he recently wrote, “If this technology were even just a little bit reliable, we’d have voicemail-to-email conversion that everybody would use. So if you want to watch an innovation indicator, you, Monette, need to watch the speech-based services being offered by the telcos. So, court reporters won’t be put of a job – anytime soon – or anytime at all.”

Though I personally would have liked a chirpier, happier message, I feel the adrenaline factor for survival.

Realtime rules for you and for our profession with long-term focus, adrenaline and survival. Lemonade anyone?

Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

03 Jun 2009

Real-Tme Rules, Adrenaline, Adventure And Survival, Part II

Real-Time Rules, Adrenaline, Adventure And Survival, Part II

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part II: This morning a sign interpreter phoned my All American RealTime/Captioning Services, Inc., office.

She gifted me with my life-lesson today. She worked “way too hard” (her exact words) for Level IV RID certification. When the results arrived, she said, “I didn’t know my Roman numerals, so I thought I had Level IV. Well, I did so well on the test I ‘had’ earned the Level V and did not want that! I didn’t want all the responsibilities that come with a Level V!”

I howled with laughter. This is the lady I watched as a sign interpreting intern. While I provided CART to large screens during multiple events, she was on the sidelines working to improve her ASL skills. Then she flunked her Level I exams (plural).

She continued to excel with her quest privately telling me exactly who in her life had told her she could not do this. I knew ‘that’ was a huge motivator. She was a delight to watch.

Later I provided CART and captioning during international, national, local and religious events where she signed as a qualified ASL interpreter.

We were a good team. I helped her with terms and my prep work; she fed me.

In 1993 when I opened a CART office within a sign interpreter business (and Feng Shuid my office – just to see if it worked) she would lean on the doorway saying, “It just feels so good in here.” And she’d smile over to me.

And today when this sign interpreter phoned she shared, “I fell to my knees – really – when I learned I had earned Level V. Now I have to act like a Level V.”

I asked, “Is that hard?”

She replied, “Not as hard as I thought. No way! I can do this! And I do it every day now! But it was not what I wanted given my choice! And I’m paid more, too, and I work in a better place now. But it was not my original goal – I mean it. Stop laughing so hard, Monette. It was hard work, but when I did it, everything came together, but it was not my plan. No, sirree.”

Do we avoid similar ‘levels’ in our life? I know court reporters who absolutely will not earn a certification unless paid more or forced to take a (that) test.

Others absolutely will go and get that certification to “make my life easier, for the love of Pete!” Yes, realtime rules.

What incentives do we have to stick our head out of the foxhole each morning? This is a question I have asked myself.

And just when I thought I was comfy and had ‘worked hard enough’ someone or something pushes (okay, shoves) me forward.

I softly tease many that my life has leaders, individuals and strangers who have led me by the ear or by the elbow, but they insisted – truly – that I move forward.

One person still shares with me “When much is given, Monette, much is expected. And you are expected to return.” Sometimes I sigh; sometimes I smile; sometimes I greet his mentoring mantra with prolonged silence.

Part III will continue “Realtime Rules, Adrenaline, Adventure And Survival

Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

02 Jun 2009

Real-Tme Rules, Adrenaline, Adventure And Survival, Part I

Real-Time Rules, Adrenaline, Adventure And Survival, Part I

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.


April and May’s columns initiated the “Real-Time Rules” thread. Now I want to focus on current factors in our markets and long-term approach focus, each demanding our attention.

Looking over our shoulder, often we may see where we could have (should have) changed a decision – to include factors we may have control over – and issues where we have no options or control. Perhaps that’s where adrenaline and entrenched survival thrives.

Court reporters and reporting students are the most tenacious individuals. When given a challenge – boy, howdy – we will take that challenge and run with it. Throughout history we have; we continue to do so.

What gets our wide-eyed attention these days?

Technology? Bottom-line driven budgets governed by large private and nonprofit companies? Outsourcing of our work after we worked to provide excellent services? Voice recognition? Digital Recording (the old ER)? Untrained professionals entering the field(s) for less money delivering services we worked to excel in providing? Do you think this is gloomy?

Or do you think this is the adventure that leads to motivating us (me, too) to improve our skills, to reach out further? Realtime rules.

We know we must use technology. Computer engineers confirm that their technology doubles every six months. (I was shocked to learn this.) When we make the decision to use realtime technology – to enhance tools available to us – we have more control. All control, one might ask? Perhaps not. Yet it is a fact that we have more control when we master technology. Realtime rules.

What will most effectively move us to continue to stay in the role – with the process – as we witness fluctuations, cycles and changes? Realtime rules.

We upgrade computers and expect our software to offer upgrades, yes?

We are seeking wireless and cost-effective methods to promote our personal and professional life, yes? Here we might want to look within, too.

We, individually and collectively, receive value and benefits when we offer the best we can each day. Yes, clients, companies, consumers, et al, may be seeking the bottomest (sic) line with the highest skill set – or possibly an acceptable skill set – if it is outside the courtroom.

Part II will continue “Realtime Rules, Adrenaline, Adventure And Survival

Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

01 Jun 2009

Yes, Real-Time Rules, Part II

Yes, Real-Time Rules, Part II

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Continued from last week: When I was a speaker at a state court reporting association, I addressed this issue. I asked, “Are we embracing the ability to color our hair at home without expenses and blocked time at a beauty parlor?” (The audience roared, “Parlor? You haven’t been to one in a long time, have you? They’re salons now!”) I smiled and asked, “Are we embracing new cameras that capture instant pictures, avoiding a photo shop for printing?”

I watched as people thought about this possibility. I paused and asked softly, “Are others expecting us to change? Are they embracing and expecting more from us? If we have expectations from others, perhaps others seek new possibilities from us?”

Conversations that ensued that weekend revealed, to me, that many did have a ‘shift’ moment – wherein they tilted their thoughts toward the scary (their word), the unknown. Court reporters and students continue to write me about that moment when I respectfully stepped out onto the branch.

This is what we do each day. We step out and reach up. Realtime rules. When youngsters, another new breed, text message with one finger without looking at their gadget (my word) in a pocket, with one finger, ‘we’ are in a different place. Realtime rules.

Court reporters and students who prepare for this reality will exceed those who are “working on it” or “waiting for [fill in blank].”

I strongly believe this: Realtime rules when we have no resistance to this reality.

Our current national, state and international economic events have professionals in many occupations who are questioning what they can do to secure their work, their specialty, and job.

Specifically, I am listening to professionals share that they are scared. I develop custom plans to (re)move fear and progress for(ward to) a new goal.

Realtime rules for court reporters. Yes, I believe (my opinion) alternative technologies will continue to move near our occupation. Have we (not) expanded out to share our skills? We have, and this is a fact.

I often comment, “Anywhere sounds are spoken or muttered, we preserve and record language for history. This is where we excel. Always have. Always will.”

Realtime rules in any situation where we maintain our high accuracy, high skill set, and instant translation rates.

One young professional howled with laughter when I shared my “Realtime Rules” and responded, “Rules? Realtime Rocks! Thank you for sharing. Now I can put that on my dashboard and computer monitor! And I will!”

Next I will share details to personally prepare you for another essential toward this commitment.

Each person I work with shares their wisdom.

The student becomes the teacher; the teacher always learns from the student. This mantra is a firm belief, (my opinion) that I hear every day in my world.

What are your dreams, your goals?

What are (we have multiple from which to choose) your career options? What is your motivation? What is your passion?

Yes, realtime rules for me and for you.

Monette may be contacted: Tutoring@CRRbooks.com

About the Author:

15 Apr 2009

Yes, Real-Time Rules, Part I

Yes, Real-Time Rules, Part I

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Each day, as a court reporter, CART provider, instructor, consultant, tutor and coach, I serve people within this great court reporting profession. A typical morning begins as I return phone calls and balance times zones from east to west. Official reporters, students, broadcast captioners, as well as those who want to be a CART provider, request coaching and tutoring. Each one is very specific about what each is seeking.

I have permission from each professional and student to share what I consistently hear when new conversations begin.

“When will I know I’m ready to [fill in blank]?”

“What should I focus on first?”

“I want to realtime someday, but I know I’m not ready now.”

“What if my job is eliminated; they go to voice, tape or electronic recording?”

“How do I keep my job where I’ve worked days, nights, and weekends?”

“How do I pass a speed test when no one in my class is passing tests?”

People get right down to it these days. In my opinion, verbal-steno is a positive trait. When I reply, I will share either, “This is my opinion” or “This is a fact.”

Had I ever listened to “words” individuals shared when I enrolled in a NCRA-approved court reporting program or if I had listened to what others said when I entered the profession or if I had taken to heart what peers have shared, I would be on a (very) different path.

One professional sent an (unsolicited) opinion, which had a powerful impact on my world until I isolated and identified the motivation. I framed that letter when I shifted my awareness to always remember my lesson. Words are powerful, whether they are spoken or written.

My opinion is that passion is essential when sticking to our dreams or our goals. Yes, easier said than done, I know, will be read by a few. Yet I know when passion for a goal is huge, one can deliberately shift fears; this is my opinion.

Thus far, every person has laughed and agreed when I say, “Realtime Rules.” Realtime, with instant accurate translations rates, is what distinguishes us from other professions.

All agree, “Not realtiming? Good luck with that.”

In days of old, court reporters worked in courtrooms, parliament or other officially recorded proceedings, or freelance settings. The career options were pretty simple (my opinion) and respected by those requesting our skills.

Now with changing technology we may arrive, – onsite or remote – at a particular event or job, which had a result different from what was requested. Some of us have experience and hear the words, “Just send us your rates. …”

Yet when individuals need, instant and accurate translation, they contact court reporters. And our profession is experiencing a shortage of professionals with these talents; this is a fact.

Pioneers and leaders paved roadways for people, companies and institutions to expect great results from our work. We are providing and proudly sharing that realtime with a trained reporter will not be summarized or include edited transcripts. When there are realtime requests, court reporters quickly step up to the plate and provide verbatim products.

We know that the college students of yesteryear have changed. Law students, who are now highly competent in text messaging and instant messaging, IMs, excel in sending very fast, brief messages using two thumbs. New lawyers – a new breed (my opinion) – expect instant translation since they are skilled using ‘fast’ technology.

See Part II next week.

Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?

“Get ‘ER Done In Just One” – as evidenced by the many students and professionals who study Court Reporter Reference Books to pass their RPR, CSR, and RDR exams on the first test. Testimonials are listed online, www.CRRbooks.com.

** Pedagogically sound covering a wealth of material with facts, tips, and comprehensive information.

The “Complete NCRA RPR, RDR, and CSR Test Prep Textbook, 6th Edition” has greatly expanded testing tips, testing focus, NCRA COPE Ethics specific details, grammar sections, plus — legal, Latin, court, English, grammar, vocabularly, medical, and computer chapters. www.CRRbooks.com

The “Test Prep Set” includes four volumes – each listed on www.CRRbooks.com

Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: You can accelerate your career with private tutoring and career coaching? Court reporting veteran Monette Benoit can help you achieve your goals.

Tutoring and career coaching topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and career coaching?
• Professionals who want to achieve their goals, create new possibilities, advance their career, author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exams and for their career goals,
• Veteran court reporters, CART Captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check out: Reach Your Goals with Tutoring and Career Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.

Where do you want to go? ** What have you ‘really’ wanted to do with your career, and ultimately, your life?

* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

09 Apr 2009

1-800-CALL-GOD-NOW

1-800-CALL-GOD-NOW

By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

 

Sheryl E. Stapp, RPR, CSR, CART provider is multi-talented, a dear friend. I profiled her in a prior article ‘Love, Signs, God and Numerology’ available on my web site, www.CRRbooks.com which prepares students and court reporters for NCRA and state written knowledge tests, expanding their skills. Sheryl and I continue to receive comments about the article – since 1998.

Sheryl’s wonderful attitude and approach to events is admirable and sometimes, folks, I continue to share with her that she “just cracks me up.” She has moments and events in her life where she chooses to look ‘up’ in her world, and this makes a difference in her world and to those who are blessed to share with Sheryl Stapp, RPR, CSR.

This day started out as a usual CART, communication access realtime technology, request to All American RealTime/Captioning Services, Inc., www.ARTCS.com.

Request: Go, do it, drive home. Not technical, not unusual — a request that many of us look forward to receiving. I scheduled Sheryl for this CART request.

When Sheryl phoned later that a.m., I listened and thanked my lucky stars that she is ‘in’ my world. Here’s Sheryl’s story:

THE PLAN: Up at 4:00 a.m.; gone by 5:00. One and one-half hours to CART job, arrive at 7:00 for 8:00 job.

REALITY: Up at 4:00; gone by 5:30. Heading out the door, I tell myself, “Make the call!” “Good morning, Lord. Please get me there safely on time.”

Major construction on interstate. Immediately I get over for my exit, I’m ready to merge. A little car zooms by. Heart rate accelerates; automobile decelerates! I noticed major crunch in bumper; he’s done this before! “Lord, keep the nerves in check, please!”

I have to pass my exit – it’s under construction — and remain on highway. No problem; I’ll take next exit, U-turn back. Wrong! Immediately, there’s a traffic standstill. What’s up with this? It’s 5:45 in the morning! Radio announces, “Major accident” at my exit.

And there we have it … My exit, easy U-turn, easy merge onto interstate …not anymore!

“Lord, this is three ‘bumps in the road’ already — late leaving house, missed exit, crawling in traffic and I’m not outside city limits. I know you’re testing me. I’m going to pass this test, you’ll see! Stay with me, Lord.”

Thirty minutes later, I can exit! Now I can make up time. I’m doing 80 mph on the interstate for 15 minutes when I see a patrol car on the highway, ahead of me. I hit brakes, look at speedometer. I’m doing 70 when I’m parallel with him. Whew! Besides, they can’t clock you on radar unless you’re heading towards them, right? Wrong!

I look in rearview mirror; here he comes!! I get into exit lane; there go ‘whirly-birdy’ lights. “Okay, Lord, bring it on!!” I’m thinking: not a ticket, not an insurance increase, not an out-of-county hassle, not today, not now! I decide I’ll take the ticket, send in fine, and keep all hassles to a minimum.

Officer asks if there’s a problem or emergency.

“Well, yes to both, but maybe not technically.” I explain about the bad wreck in city, concerned about timely arrival to job. I share topic, location.

“And you’re an attendee?” he asks.

“No, sir. I’m a court reporter; I’ll be assisting a hard-of-hearing attendee.”

“Oh, I see. License, please.”

Darn, just when I was thinking ‘court reporter’ title would get me by! It’s worked before! One officer told me once, “We’re all in this together, aren’t we? I’ve been a witness more often than I care to remember.

Then officer asks: “How do you work that little machine?”

Great, now he wants to chat about infamous little machine! H-e-l-l-o … I told him I was late!!

Minutes later, officer hands me a warning. “You are listening to me, Lord!”

Officer then explains I was speeding in a 65 mph zone.

“My misunderstanding; I thought interstates were 70. I’ll keep it at 65.”

He wants to chat, explaining how speed limits were lowered to 55 a few years back because of EPA regulations.

Officer asks, “Did you know you couldn’t do 55 until you were out of the county until a year ago?”

“Nope, didn’t know.” Gotta get to work, kind sir!!

Then he asks for my directions. I show him mapquest printout on dashboard. He wants to see them.

Officer shares, “The building is new. Mapquest usually has old directions.”

I do not share that I printed directions yesterday. Nod, listen, nod, smile. “Yes, sir.”

Ironic, huh? I’m running late, get stopped! Cruel twist of fate, officer was handsome!! Blond hair, blue eyes, deep voice!

If I wasn’t in hurry to get to CART job, I would’ve chatted with him, for days!! After I say good-bye, my thank you for ‘warning’ and no ticket, and merge back onto freeway, I’m hearing my personal theme song in my head, “Someday my prince will come!” But not today.

Get to building, 25 minutes to set up. Plenty of time. “Thank you, my upstairs neighbor, good Lord above!”

I explain that I’m a court reporter, here to provide CART at 8:00 a.m.

Registrations representative looks at brochure, sends me to first room on list. I set up, do quick check, good to go; ten minutes to spare. All is right within my world.

Since I’d worked with client before; I knew who to look for, and boy was I looking!

The seminar started promptly, but no client. I wrote as if he were there, so he’d have file to refer to later. Surely, he was just running late from same traffic. Still 15 minutes into seminar, no client. I try to exit room, continue search. Not happening. They were packed like sardines, chairs everywhere; I was stuck!

We broke 15 minutes early, I dashed to registration, asked where client was!

The woman walks across hall, returns ten minutes later, says, “He’s in that room.”

Bingo!! Why couldn’t they have gotten it right at 7:35?

I go into the room; there’s my consumer, listening as intently as possible; this seminar hadn’t broken early. I explain I was sent to wrong room, “I’m so sorry.”

He smiled, “It’s okay. Not your fault. I’m glad you’re here.”

Ever had an attorney say that to you? No way! CART work…what a treat.

After shutting down, relocating, setting up again, testing all is A-OK, I go outside to call Monette Benoit with update: “I’m here, good to go, but…GET THIS …”

After answering Monette’s “boss-service-provider to consumer” questions and business details, then I begin the traffic ‘patrol’ story. We both laugh till we’re about in tears!! Per her instructions, I immediately jot down notes about my “ordeal” for a future JCR article. “It’s a must have; we must share this one!” Monette said.

The rest of the day was as smooth as silk. I learned about current events, to include ‘in the event’ of hurricanes.

Many people require special assistance in any emergency situation: nursing home residents, hospital patients, homeless, prisoners, state school residents. And there’s pets — a major discussion. Gotta keep Fido, Fluffy safe, too!! In Texas there’s talk about horses, livestock.

Our consumer had his full attention on my screen. He was appreciative of my services and being able to help was a personal blessing to me, as it always is.

As I packed to leave, I had to ask for God’s ear yet again.

“Thank you for a great day, albeit a challenging start! Thank you for my skills. I’ve got plenty of gas in the tank and am in NO rush to get home, so you’re officially off the hook for now, Lord! I’ll check in when I get home and will use speed-control this time. I promise, Sheryl E. Stapp here.”

Monette: So you may ask me why did we name this article: 1-800-CALL-GOD-NOW?

Did you notice that the phone listing has additional numbers for a long distance call? Well, as we figure it, a direct call to God is out-of-this-world. Sheryl Stapp may be reached at ssdepo@aol.com.

—-Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  *More than once?*   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

30 Dec 2008

Deaf Smith, The Texas Spy, History, Alamo, Captioning, CART, and Laney Fox

Deaf Smith, The Texas Spy, History, Alamo, Captioning, CART, and Laney Fox
By Monette Benoit

Copyright 2007 by Monette Benoit, All Rights Reserved.

I first learned about Deaf Smith in 1993 when I entered Deaf culture as a realtime court reporter, CARTing, captioning to large screens for the deaf and hard-of-hearing communities.

I was stunned I did not know about this daring, bold hero of the Alamo. My Deaf friends simply shrugged, “It’s because you’re hearing.” As an educator, CART Captioner, and private tutor with strong roots within Texas, I immediately phoned my mother when I could to ask, “How did I miss that?”

Many people in Texas trace their family lines back to the Texas Revolution.

The Alamo (which means “cottonwood” in Spanish) was surrounded by General Santa Anna with 3,000 troops. Colonial Travis sent an appeal to help 188 patriots inside the fortress. Thirty-two men and boys from Gonzales, Texas, marched 90 miles, crossing Mexican Army lines to enter the besieged Alamo.

I am a descendant of a “Gonzales Fighter.”

Dolphin Ward Floyd left a nine-month pregnant wife and four-year old son – knowing he would not come back.

He was murdered within the Alamo on March 6, 1836, on his thirty-second birthday. Floyd County is named after his sacrifice; his widow received a land grant. My longhorn-ranching Gonzales, cousins Rufus and Raquet Floyd, shared facts, stories and lore that have passed from generations, as did my mother.

Yet I never knew about Deaf Smith until 1993.

As a court reporter, while providing CART (communication access realtime translation) at a Deaf banquet at the Lone Star Brewery, downtown San Antonio, with the sun setting, wind blowing, children playing cowboys and Indians (in full costume) around my one-legged large screen and my husband kneeling to hold that screen with two hands – there – I learned about a fearless Deaf soldier who crossed enemy lines to read lips changing history as we know it.

Erastus Smith was born in New York on April 19, 1787.

Born hearing, Smith became deaf as a child; later he was called Deaf Smith. In 1821, Deaf Smith moved near San Antonio. He married Mexican widow Guadalupe Ruiz Duran in 1822; they had four daughters.

Smith first joined Stephen F. Austin’s Texas Republican Army in Gonzales after a Mexican soldier denied Smith permission to visit his wife and family near the start of the Texas Revolution.

Smith used his deafness to gather intelligence as a courier and military spy. In October 1835, Smith was wounded in battle. General Sam Houston soon promoted Smith to captain.

The Texas army retreated with Santa Anna in pursuit after the 11-day Alamo battle. All the bodies at the Alamo were burned by Santa Anna’s 1,300 man-army. Three weeks later in Goliad, Santa Anna ordered the massacre of 300 prisoners from the Battle of Coleto Creek.

San Jacinto’s battle was forty-six days after the Alamo. (My dad took my mother to the San Jacinto battlefield on their first date. I still tease my mother, “And you went on a second date?”)

Deaf Smith, soldier, scout, guide, was instrumental in the defeat of Santa Anna and the Mexican Army when Deaf Smith informed General Houston about Vince’s Bridge – the path of retreat or support for both sides near San Jacinto. Smith was ordered to destroy Vince’s Bridge. The Mexican army, unable to retreat, was trapped after Vince’s Bridge burned. Houston led 800 volunteers against Santa Anna’s 1300-man Mexican Army.

Shouting “Remember The Alamo! Remember Goliad!” Texans killed 630 Mexican soldiers, captured Santa Anna and ended the war. Texas lost eight volunteers and was liberated from Mexico at San Jacinto, April 21, 1836. Texas won independence from Mexico to become an independent republic, October 22, 1836.

After the war, Deaf Smith remained active and led a company of Texas Rangers.

Mrs. Deaf Smith was profiled in my NCRA, National Court Reporters Association, JCR ‘Beyond The Comfort Zone’ column when Laney Fox-Smith wrote about her performance in the Ms. Deaf Texas pageant. Laney shares how she researched the role.

Laney Fox-Smith:

When I started thinking what to do for my talent for the 2001 Ms. Deaf Texas, I wasn’t sure what to do. I couldn’t sing or dance! I wanted something special that was originally from Texas. I researched Deaf Culture to see if there was anything related to Texas. Then I came across Erastus “Deaf” Smith, a Deaf hero from Texas. While researching history for Erastus ‘Deaf’ Smith, I learned that a county in Texas is named after Deaf Smith.

As I studied history, I learned about Deaf Smith’s family. He married a Mexican widow, and they had four children. That was when I decided to dress as his wife with traditional Mexican clothing. I went downtown to San Antonio’s El Mercado and bought a green Mexican skirt and white top. My hair was braided so I looked like a Mexican woman from the 1800s! I had an excellent tutor, Brain Barwise, who helped me prepare my presentation in ASL, American Sign Language.

During Miss Deaf Texas for my talent, I performed a factual story, a poem I wrote, on how Deaf Smith was brave to infiltrate within the Mexican camp to determine military strategies and to help Texas win the battle. Deaf Smith had a keen sense of what was happening, so he was able to learn where the Mexicans were going to move next.

I learned that Deaf Smith became deaf after birth due to childhood disease. I became deaf around 9 months old. My parents think that it was due to a 103 degree fever; my father put me into a tub of ice to get my fever down. I am profoundly deaf; I wonder if I would have any hearing if he had not put me into the tub.

I learned Smith initially did not want to get involved with the wars; he didn’t want to pick sides. Unfortunately, he was forced to pick a side after the Mexicans refused to let him enter San Antonio to visit his wife and daughters. Then Smith joined forces with General Sam Houston.

Researching historical records, Deaf Smith seems to be a fair and neutral person. When I spoke to people originally from Mexico about the Texan Revolution, they tell me Texas was stolen from them. I can understand from their perspective; it was originally Mexico. I learned Deaf Smith was an excellent scout. He knew shortcuts, which later helped him to defeat the Mexican forces. He died November 30, 1837; his Richmond monument says “Deaf Smith, The Texas Spy.”

I think that once someone loses a sense, his other senses become stronger. Even though I do not hear well, I am able to see better in my peripheral vision and be more observant of my surroundings. Erastus Smith mastered lip reading in both English and Spanish. This is quite a feat! I am still learning to master English with lip-reading skills!

Many people aren’t aware that English has a lot of phonemes, which represents sound. A Lamar University professor stated English itself is 80 percent phonemical, which is very difficult on deaf people. We rely on content to see the difference between moat and boat, which looks identical on the lips. Many English words appear similar on the lips. I have heard that an effective lip-reader understands only 40 percent of what is said. I believe that statistic because if I had to rely on lip reading alone (without my hearing aid), I would be more lost.

It is really important for me to use my hearing aid to hear the difference between moat and boat. So, I was very impressed when I learned Deaf Smith lip-read two languages!

My husband is currently a Spanish instructor. When I have seen him speak Spanish, I am lost. I understand only basic Spanish words (hola, como estas? and muy bien). I have watched the actors and actresses in Spanish soap operas; their lips are moving so fast! It seems like Spanish is a fast language!

Erastus “Deaf” Smith is truly a chameleon to learn dual languages and to become a hero for the Deaf!

Monette adds: And for the hearing, too.

 

About Monette:

Monette Benoit, B. B.A.,
Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, Columnist
Multiple-Title Author of Books & Test-Prep for the Court Reporting, CART/Captioning Industry

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com
All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Blog: Monette’s Musings, Monette’s Musings

Court reporting veteran, author, instructor, publisher, public speaker, Monette Benoit can help you achieve your goals.

Customized information; test-prep for the court reporting, CART (Communication Access Real-Time Translation) captioning industry; tutoring, coaching; articles; academic books; and CATapult dictionary building lexica.

98% successful pass – 29 years, counting – with Purple Books. Prepared by Experienced Educators & Working CART Captioners, Court Reporters. Purple Books has the largest test-prep for NCRA’s RPR, RDR; State CSRs; and NY’s Civil Service exams.

Purple Books Complete SetPurple Books Trio Set

Purple Books updated textbook, workbook, companion guide used by schools & candidates, covers all elements tested by NCRA’s RPR, RDR; State CSRs, NY’s Civil Service exams.

Thousands of students and reporters “Purple-Up” and continue to pass NCRA’s RPR, RDR; State CSRs, and NY’s Civil Service exams the first time with Purple Books sets. Test prep with actual guided instruction and testing strategies!

Coaching and tutoring topics include: Motivational and time-management skills; Process learning for more effective retention; Communication skills, daily interaction improvement skills; and much more.

Purple Books updated textbook, workbook, and companion guide are used by schools and testing candidates. Material covers all elements tested by NCRA’s RPR, RDR; State CSRs, NY’s Civil Service exams.

Monette Benoit assists court reporting students and reporters to earn new certifications and to advance careers.

Named the ‘Court Reporting Whisperer’ by students, she may be reached: monette.purplebooks@crrbooks.com and Monette@CRRbooks.com

26 Aug 2008

Laney’s Universe; Always An Adventure, CART, Captioning

Laney’s Universe; Always An Adventure, CART, Captioning – 2003
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

Each year, for three years, I’ve written about Laney Fox. I am a court reporter, CART provider, instructor, private tutor, coach, who has had the honor of working and laughing with Laney Fox.

We met “in the trenches” when Trinity University requested classroom CART services, communication access realtime translation (voice-to-text) services for Latin. (Many people also refer to serve this classroom CART as ‘captioning’ by captionists.)

Laney entered her class after I had arrived. I am a court reporter, instructor and tutor. I introduced myself on my laptop screen, using my steno machine.

No, I did not know Latin.

The only Spanish I knew (working in criminal court as a court reporter) was: “Guilty or Not Guilty? Have a seat over there.”

Prior to receiving CART, Laney attended all her classes as ‘oral deaf’, reading teachers’, students’ lips.

As a college student, she lived in the dorm for three years, sharing many experiences with me. Her roommates were not deaf.

Some events are comical, as she ‘is’ deaf. Others are typically normal. My favorites? I can’t share, but I’ve had lots of giggles, listening.

When we first met, though, deaf since childhood, Laney had enrolled in a sign language class to ‘better understand’ deaf culture.

She spoke during NCRA’s (National Court Reporters Association) San Antonio convention. Laney was my guest at the NCRF fundraiser when Laurel Eiler, NCRA president, arranged for a hypnotist to entertain guests. Reporters graciously moved away from the center, first row, so Molly Sheridan could interpret. (Laney could not read lips when ‘backs’ were turned to the audience; Laney’s ‘choice’ was an ASL interpreter.)

She’s volunteered to help children, elderly, deaf, HOH (Hard of Hearing), and Laney’s love for animals initially directed her towards pre-med vet studies.

Laney Fox competed in the Miss Deaf Texas Beauty Pageant and was first runner-up.

As I tease her, no dust collects on Laney’s sneakers.

We keep in touch via email, data beepers, friends, interpreters, special events.

We had not seen other in a while, and we met for lunch. When I arrived, Laney was outside, arms extended, gesturing. A mature man was to her left. Two men wearing faded cowboy hats, dusty blue jeans and mud-caked boots, stood near Laney. I parked, sprinted to Laney.

She pointed to the man: “He hit my car!”

I looked to the two men, tilting my head.

Laney said, “I want to know what they’re staring at!”

I roared with laughter; they departed.

The man who ‘hit’ her car was attempting to leave, without stopping. He repeated: “I didn’t do any damage.”

Laney, red-faced, clearly upset, clearly did not share his opinion. I ‘signed’ (ASL) to her, spoke to him.

He did not want to write his name, address.

Finally, I said to the man wearing a hearing aid in each ear: “She’s deaf. Let’s let her parents decide what needs to be done here.”

His reply, “Oh, I didn’t know ‘that’!” He complied with my request. Then he exited, in his car, via the ‘entrance’.

Laney and I rolled our eyes, entered the restaurant, arm-in-arm.

After a wonderful lunch, Laney stood first.

A man approached behind her saying, “excuse me”, several times. Then he exhaled loudly.

I remembered not to roll my eyes, smiled, softly said, “She’s deaf.”

He replied, “Oh, I’m sorry.”

I answered, “That’s okay. It’s not your fault.” Laney and I howled.

I told Laney I was going to put the ‘stupid zone’ comments in this article; she agreed.

At our cars, the waitress ran toward Laney: “Here’s your keys! You won’t get far without these!” She held Laney’s car keys high into the air.

I shook my head, teasingly slapped Laney. As usual, ‘moments’, any occasion, and lunching with Laney is never boring.

I am eagerly looking forward to your graduation party, Laney. I know it won’t be dull or uneventful.

Thank you for sharing with NCRA. Thank you for permitting me to ‘collect’ memories, moments, I can hold close to my heart. I am so proud of you.

And you still owe me money for all the parking meters when you did not bring ‘change’.

It’s truly been a privilege to have provided CART for you and also to have been befriended by you, Laney Fox, my adventurous friend.

Laney’s 2003 update:

“I recently saw Monette. We chatted, dined and laughed. It was wonderful to see her. We had not seen each other for months. But I felt honored that Monette asked me to type up something for her national NCRA JCR, Journal of Court Reporting, column, article. I just dyed/trimmed my hair tonight and I feel ‘new!’

“This past summer I had a volunteer internship at DeafWay (an international conference), which was such an enriching experience! I flew to Washington D.C. and stayed with friends for two weeks.

“I opted to volunteer 40-something hours, which meant that I had to get up at 6 A.M. to get on the subway, to arrive to the location at 7 A.M. I stayed up every night, meeting new people from all over the world! I learned how to communicate with other people who did not speak English. I gestured, motioned and pointed to try to get my points clearly.

“It is amazing on how two people from differing cultures are able to find something in common with each other by conversing for several minutes. I attended multiple panels. I learned such an array of diverse information. I also watched international plays, which gave me opportunities to see their own ‘world’ from their performances. I attended museums. This afforded me a greater knowledge of deaf history.

“However, one of my best experiences at DeafWay is when I volunteered all day to help people to ‘know their way around’. I realized that nearly 10,000 deaf people had come across the world to ‘bond’ with others, and I am proud that I was part of this unique experience.

“Now I am taking 15 hours at Trinity University (and night classes at SAC, San Antonio College, for sign language and I’m learning Spanish!).

“I have remote CART for most of my university classes. I have onsite CART for Greek. Wow, I must have given the CARTers a run for their money when they had to CART for Latin (for my first three years) and now Greek (for my senior year).

“It was a challenge for each of us, Monette and I, to work together as a team for Latin. When I enrolled in Greek, I was fortunate, since the CARTer for my class had already worked with a student in a Greek class. It always helps when the CARTer is familiar with the language!

“I am currently volunteering at the San Antonio Southwest Biomedical Center. I am with the Enrichment Program. We are constantly trying to find ways to improve the quality of the primates’ lives. I aid by observating, building enrichment items and analyzing the data. This volunteer position has been very educational because I am able to determine whether I want to work in this field.

“Last year, I worked in the San Antonio Zoo as an aid to the zookeepers. These volunteering internships are always helpful to me; each allows me to experience their jobs temporarily.

“After I graduate, I am planning to take the GRE and to volunteer part-time. I will probably take a couple classes at a community college. I am thinking about taking carpentry! I need to know how to build a birdhouse (or a bathouse?), so I may take the class. I’ll let you know if the birds accept my birdhouse. (smile)

“Now, after all these volunteering experiences, I am planning to apply to the Peace Corps and Americorps for two years. I have always loved volunteering. I would be thrilled if I could head down to Africa for two years, but we’ll see how everything goes. Wish me luck!”

Monette — PS: Two days after I submitted this article to my NCRA JCR editor, I ‘beeped’ Laney to remind her that “Survivor” would be televised one evening prior to its usual schedule. We have been watching Christy Smith, the oral deaf contestant.

Laney responded immediately: “Thanks for letting me know, Monette. I locked myself out of my car … but it is such a wonderful day. Are you taking a break now? Go for a walk. Hugs.”

This young lady often reminds me to stop my ‘busy-world’, to eat properly and to not work so hard. With the Iraq war starting today and the state of events around the world, I believe we all need a person like Laney Fox who can share such pure moments in realtime. And, yes, I did go that walk. Thanks for the reminder, Laney.

Monette may be contacted: Tutoring@CRRbooks.com


Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal

Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com

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* No two are alike. Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, CART Captioners, students, and instructors.

She has also helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day. Reach up. Bring it. Bring it. * Bring it today!

22 Aug 2008

Hear’s Laney: 2007 CART and Captioning Update


Hear’s Laney: 2007 CART and Captioning Update
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.


May 2000, my NCRA
JCR, Journal of Court Reporting, column ran Mark Cuss Said to the Nymphs, “The phone rang Friday, 2:30. ‘Would you realtime a class? We need you Monday. It started two months ago. Oh, it’s Latin.’ Monday morning, the university student arrived, looked at me, my equipment near her seat, and stopped. I wrote, ‘My name is Monette. I’ve been asked to help you. Today will be the worst day. We’ll work as a team. I promise I’ll get better.’ I began Latin; Callisto and nymphs were having a metamorphosis over the birth of Arcas, Juno and constellations …”

June 2000, I detailed Laney’s Latin: Hearing Not Required about Laney’s experiences as an oral deaf college student, learning sign language, receiving CART. Born hearing, Laney became deaf at 13 months. She mainstreamed in fourth grade after nine years of oral education. I knew more sign language, deaf culture than she when we met. Oh, how I enjoyed watching Laney’s world expand; her responses receiving CART. I also introduced Laney to deaf in San Antonio, my friends, companions. They loved her!

March 2002, Laney’s Luminous Life profiled Laney becoming Miss Deaf Texas First Runner-Up. I was in Florida, a sign interpreter in San Antonio phoned, reading text messages from deaf onsite, all realtime updates, as Laney competed in Austin. We ooh-ed and ahhh-ed as a team while she competed. Laney portrayed the wife of Deaf Smith, who lived in San Antonio, assisted Sam Houston in his victory with in Battle of San Jacinto, immediately after Alamo battle.

June 2003, Laney: Always An Adventure featured Laney as she graduated, volunteering with DeafWay, the zoo, observing primates and goals become a veterinarian. Each article is listed www.CRRbooks.com per Laney.

‘Hear’ we are, 2007. One Monday morning, here in Texas, there was an email from Laney. I just knew this email would be entertaining.

“Hi, Monette! I often wonder how you are! I’m married to a wonderful man, Tim Smith. I have so much to tell you; we bought a house. I’m learning about remodeling. I learned how to take laminated floor off and how to add them.

I’m working as a teacher, completing my second year! I’m hoping to become a school counselor, but I must teach three years. I will teach another year, then head to Gallaudet University to get an Educational Counseling degree. That may be my second masters! That’s my plan.

I have a Masters in Deaf Education from Lamar University. My husband has a Masters in Modern Language. I’m actually using sign now since I’m a teacher at a school for the deaf.

I met Tim at Camp Summit. Tim oversaw all male unit leaders/counselors. He wanted to learn sign language; I was happy to be his tutor.

I found you, Monette, when I Googled myself. I was surprised to see my name on an ASL university site talking about Deaf Smith. The author discovered I performed a poem on Deaf Smith for my Ms. Deaf Texas talent. This was pretty ironic because I dressed up to be Mrs. Deaf Smith. Now my last name is Fox-Smith. Who would have thought I would have Smith in my name? Then, I came across your articles. I realized how much I missed talking to you!

Here is my update: We married May 26, 2006; we eloped. Monday we decided to marry that Friday. We called our families about date, time. My family drove Friday afternoon to see us married in a courthouse. We loved the stress-free environment!

Let me rewind and give you an update since Trinity University. I graduated May 2003. (Laney and I wrote an update after her graduation.)

A friend encouraged me to go to Camp Summit. I was hired as “unit leader.” I met Tim there. I fell in love, moving to Dallas with him. I looked for a job, worked as a substitute teacher.

I received a job offer from Texas School for the Deaf, TSD (Austin), to work as a teacher aide. I decided this would be a good experience for me, so we began a long-distance relationship.

I lived in Austin with a friend. There I worked with an amazing teacher in the Special Needs Department! I decided I wanted to become a teacher.

I was accepted by Lamar University. I attended Lamar for about one year and a half taking as many courses as I could. I got lucky, received a rare summer internship! I worked at the National Deaf Academy in Mount Dora, Florida! What an amazing experience working with special children for ten weeks.

Tim visited; he fell in love with that town. I received a possible job offer, but there wasn’t any university nearby. Tim wanted to continue teaching. Instead we went back to Austin; I graduated August 2005.

I went back to TSD to work as a teacher! It was a good year for me. I was with Tim, seeing old faces at TSD. I met teacher aids who told me they wanted to become teachers. I told them they could become certified teachers within a year and half! In fact, I encouraged one deaf teacher aide now attending Lamar. We always need more deaf teachers, so that was really cool! To share my story and experience with another and inspire them to go back to school was really rewarding.

Tim and I moved to be close to his work (college instructor). We bought a house.

Tim proposed Christmas Eve. I kinda knew right before he proposed because he got all formal. He was like “when I first met you …” I knew instantly. I couldn’t wait until he finished. I wanted him to finish what he was saying, so I felt I had to pretend I didn’t know what he was doing! I got all nervous! I was sorta in shock. “Wow, he proposed to me …” Of course, the answer was yes. He proposed while hiking at a park. We love the outdoors.

Now I work at a charter school. I teach 4th/5th math, 7th math, 8th math, 3rd/6th/7th Language Arts (LA), 10th LA, and 9th LA. It is really nice to work with deaf. I have hearing students, as well.

I am getting more and more involved with the deaf community. My main communication now is usually sign. I talk to Tim with my voice; Tim signs back, which is pretty funny!

People watching get confused who is deaf or hearing! Recently, a cashier thought I was hearing, Tim was deaf. She talked to me, so I would interpret to Tim. I turned to my husband asking him what she said. Tim interpreted for me. It was really funny to see her expression!

I also tutor, teaching sign. One student decided to quit work, return to college to become an interpreter! I told her about CART; she hasn’t seen CART in action yet. But I hope that she will be open-minded about interpreters and CART like you are! It is important to have everyone working together as a family!

Monette: Next we’ll share more with another article and add Erastus Smith, aka, Deaf Smith, huge hero in deaf culture – especially in Texas. We’re family, and Laney is off to the library tonight, Monday, after work, to ensure we have all details correct.

Monette may be contacted: Tutoring@CRRbooks.com

21 Aug 2008

Still Processing And Snowglobes… Court Reporting and The Path

This article was originally published in NCRA’s, Journal of Court Reporting, JCR, under my Beyond The Comfort Zone column.

“Still Processing And Snowglobes… Court Reporting and The Path”
By Monette Benoit

Copyright 2006 by Monette Benoit, All Rights Reserved.

“You’re processing; you’re not stuck,” began my correspondence with Janet Tilly, a student who contacted me. She had written, “I am currently stuck trying to attain 170 words per minute.”

My April 2005 ‘Beyond The Comfort Zone’ article and Monette’s Musings Blog, www.monettebenoit.com, detailed how one sentence I shared shifted had changed Janet’s processing. Less than one year later (after being ‘stuck’), Janet entered our profession with determination, processing and captioning, court reporting CATapult CD material.

Janet recently emailed, “Still processing! I completed school. I discovered I have something new to process. After reading your words about processing, I never looked at school the same way. You took the time to go beyond my questions about your CATapult product. You took the time to address the root of my problem, which turned out to be a problem of perception and mindset.”

Janet shares: “I thought most of the ‘processing’ would be in court reporting school. I knew transitioning from school to work would be taxing, but I didn’t realize I would process now more than ever.

“My second deposition reflected my processing had just begun. I can’t express how grateful I am that you, Monette, pointed out the mentality of processing. I don’t think I could get up every morning, facing unknowns without having it all in perspective. Life is one big learning experience; court reporting is part of my life, so I shouldn’t expect this to be different than other things I learn each day.

“To all students: Finishing school is not the end of learning, it’s the beginning. Prepare on the front end; don’t be surprised by opportunities to process once you graduate! Like Monette’s sister-in-law Wenny wrote, whenever we are down, we have to get up, ‘try harder; each time you try harder.’ Your sister-in-law Wenny blessed me with a mantra from the January 2005 ‘Beyond The Comfort Zone’ article, “Try Harder; Each Time ‘You’ Try Harder!” (This article about Wenny, January 2005, and Janet’s April 2005 article may be accessed on http://www.crrbooks.com/ http://www.catapultdix.com/ and blog Monette’s Musings)

“I‘m now out of school; sometimes it feels like I’m in a snowglobe that keeps getting shaken. Working was exciting, but scary. I had interned as often as I could. The reporters I interned with were fantastic. Reporters answered any questions, pointing out things I didn’t know to ask about. And I was nervous! I can’t remember praying as hard as I prayed before my first deposition. (My prayers were answered when I held it together during readback.) After, I was walking on clouds; you would have thought I had orchestrated world peace.

“The next day, I was confident, still walking on clouds. This is the first time my snowglobe was shaken. The doctor specialized in otolaryngology; I know this because everyone said it as often as possible. He detailed thyroidectomy, parathyroid, cricothyroid fascia, isthmus and thyroplasty. My saving grace: The witness spoke slowly, enunciating well; attorneys took notes, pausing between answers and questions. This wasn’t the scary part — that happened when the deposition ended.

“I was realtiming for myself, recording audio on my laptop. The firm owner proofs my work. Because I am new and paranoid, I also had a digital recorder. Into the deposition, I realized I had not turned on the laptop audio. At first pause, I turned it on. I started obsessing: “Did I drop?” I knew the recorder was on, but couldn’t stop the mental process. Then someone mentioned otolaryngology snapping me back into the moment. I stopped the panic, sure I’d written well, worked to continue doing so.

“Long story short, there were several minutes when the attorneys stopped the depo, then needed to go back on the record where I had no audio. No audiosync, plus no digital recording! I pressed the wrong button on the digital recorder, twice! “Once I saw the recorder had not recorded, I thought about the depo, still confident I’d written well, verbatim. Days later, I started worrying.

“Editing, I remembered, while packing at the end, the attorneys were talking to one another; I overhead their conversations. Editing, I remembered things I knew were said, but were not in my transcript. Since I was new, I started obsessing. What if statements I were remembered were ‘on the record’ and not conversations? I couldn’t have dropped all that. No way. Wait a minute; what about in school when I knew I’d passed that test, but didn’t? Here I knew I’d written well on the job.

“This argument went through my head all night; the next morning I was throwing up. I was sure I’d never report again. Mentally, I turned an ant hill into Mount Everest. I don’t have words to describe how far out of proportion this had been blown. I called the firm owner. She calmed me saying this was going to be okay. She said she’d help me; we would look at the transcript, see what we thought. After talking with her, I began to think rationally.

“Thinking clearly, instead of worse-case-scenario, I realized I was borrowing trouble. I had concentrated so hard on writing, my head hurt, I ached all over. I had felt good until I let my imagination run away with me. I printed the transcript; it was good. Well, it was good after it had been proofed by someone else and corrections were made. Who knew commas would challenge me at age 36?

“This story can be picked apart backwards, forwards. You bet I haven’t made those mistakes again; there have been others, but not those. This is somewhat embarrassing, but maybe someone will benefit from it. I have more days where I left jobs walking on clouds than I have feeling like I was in the snowglobe. I’ve made mistakes; I’ve beat myself up over them, but when finished, I filed them, taking what I learned, leaving negativity behind. And the next day, I processed, tried harder.

“I’ve been so lucky; my instructors, fellow students were the best. I interned with experienced reporters who, I’m sure, had better things to do than answer my questions.

“To the people who shared in forums and have written JCR (NCRA Journal of Court Reporting) articles, thank you! Several times I encountered situations and knew what to do because I’d read about it. I wish I could thank everyone who helped me. The only things I know to do to begin thanking them are to continue improving and to one day help new reporters. Bless you all!”

Monette: Spoken like a veteran, Janet. We are never stuck unless we choose to be.

We process, building experiences and wisdom from within, sometimes alone, sometimes with others. Yet when we process, “trying harder each time,” perhaps our snowglobe is not blurry. Perhaps it is a remarkable globe we may view with sparkle and wonder.

The snowglobe on my desk, gifted by a student, now court reporter, is a ballerina atop pink heart-shaped flakes, arms folded in prayer. Large print reads: “Lord, Keep Me On My Toes.” Still processing, Janet, you have helped thousands, seated and on your toes.

Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

29 Sep 2007

“You’re Processing; You’re NOT STUCK” – Court Reporting Students and Reporters

“You’re Processing; You’re NOT STUCK” – Court Reporting Students and Reporters
By Monette Benoit

Copyright by Monette Benoit, All Rights Reserved.

The first email to Monette@CATapultdix.com began as an information-specific request.

I replied to Janet Tilley and offered ‘up’ a firm opinion, which I have ‘owned’ for many years. Her response was so sincere, I asked Janet to permit me to share with you. In my heart, I know students, court reporters, captioners, CART providers and instructors will find what they ‘need to know’ below.

Janet: “I am currently a court reporting student. I am stuck at 170 wpm and am looking for something to help me identify ‘hesitations’. I am enrolled in Chattanooga State’s Realtime Program and starting my fifth semester. I am currently stuck trying to attain 170 wpm.

“Would your products be of assistance to a student? I ordered the ‘CATapult Your Dictionary’ CD Software Program today, and I am looking forward to using it! A reporter returned from the NCRA National Convention this summer and told me about your products. She was very excited about using them and thought the CATapult CD would be helpful for me.”

I read her email and replied, … As a court reporter, private tutor/coach and instructor, may I suggest you avoid the “I’m stuck” thinking. I teach and share when I speak to individuals and to groups that ‘the brain needs to absorb’ what we have ‘in-put’ (a new steno language) ‘as’ we develop skills to work ‘a’ new machine.

“In short, the two new tasks need time to work together, to flow, together, as one. I compare it to: ‘Your mind is like a sponge,’ Teaching 101. You will absorb the tasks needed, as you ‘process.’

“If you’re stuck, ‘stuck’ delays the ‘process,’ in my opinion. When you are processing, time is refocused.”

Janet replied: “Hallelujah and Praise the Lord! That is probably the single most encouraging, sensible piece of advice I have gotten since starting court reporting school. I have always felt my brain and fingers were trying to learn to work together in a totally new way that involved learning a new language, new computer system, keyboard, and putting the two together in a nanosecond! Logically, this would take the brain and motor impulses time to learn and coordinate.

I have heard the ‘stuck’ warnings and stories, and I bought into them. Viewing myself as ‘stuck’ rendered me aimless and helpless, in a mental sense.

‘Processing,’ on the other hand, is a productive place to be. And the truth is, no matter how few speeds gains I have made over the last three months, I have improved in many areas, and my theory has become easier for me. I also seem to have a better understanding of the whole ‘realtime picture’. Thank you for your time and advice. I feel so fortunate to be entering a career so full of caring and helpful people.

Also, I just realized you wrote the wonderful article, ‘Try Harder; Each Time You Try Harder’ in the NCRA January JCR. Your sister-in-law, Wenny, (Tong Sing Jewelry) is an inspiration! I don’t know how she does it every day with a smile, but God bless her!

After I read the article, I thought about trying harder and not being content to plateau. It made me realize how easy it would be to finish school, get comfortable with a system and just stay there.

I realized that to continually try harder and to become better, I need to be on top of industry and technological changes. I need to be willing to continue to learn and change with the industry and customer demands. It makes me feel good to think that even after I am out of school, I will still learn. And process!

I received my CATapult CD. It looks great!!! I think this is going to be exactly the practice aid I have been dreaming of! I love the common words drill! I look forward to getting into the ‘meat and potatoes’ of CATapult CD today. Once again, thank you so much for your advice and encouragement! You are an angel!”

I asked Janet to share her world. “Let’s see, I am 35 years old, and I began my first Realtime Theory semester, August 2003. I attended college when I was younger. I became interested in court reporting in 1994. I fell into a job that I loved, but it offered no opportunity for promotion or change. I became burned out and bored after a few years. During this time I had gotten married.

My husband worked with two men, each married to a reporter. He would tell me about what the wives of these men were doing. So that got me thinking, and before long, we developed a plan that allowed me to quit my job and go to school. It was hard to leave my job. The people were like family, money and benefits were good; but I did it and haven’t looked back! What initially interested me in court reporting was the writer; how could anyone make words by those blank, black keys??? I love to read; I love words. I love hard crosswords, word games. When I learned more about the writer and theory itself, I thought, ‘This is the ultimate puzzle!’ As I learned about the career, the more intrigued I became.

I wanted a job that would allow me to work in different settings, with different people and would always challenge me. This was it!

What really sealed it for me though, was that I could provide other services with court reporting skills. I had been at a job that required a definite set of skills; I couldn’t take those skills and move into another area. With court reporting, I had the option of providing CART or captioning, should I need a change. I have long said that I would love to be a professional student and providing CART would kind of be like that, plus a paycheck! I plan to freelance when I finish school. I would like to get into CART, but that would be on down the road. I like the flexibility of freelancing and varied work settings. I also believe freelancing will offer me the greatest opportunities and challenges to become the best ‘realtimer’ I can be.

I had the privilege of working at a court reporting firm here in Chattanooga, Angel & Associates Court Reporters, the first year I was in court reporting school. I viewed the ‘other side’ of the career. That experience was invaluable! I learned about the daily requirements and job demands, the good and the not so good. I am very grateful for my time there; it has made me even more determined and more resolved to stick to my practice schedule and to keep pressing forward.

My husband is the most supportive, encouraging man in the world. I could never have done this without his help. He has assumed household responsibilities; he’s very understanding during my times of frustration. We have no children, so that does make it a lot easier. However, we have a parrot, the center of the household and our lives, two finches who disregard us until feeding time, and a cat who stays outside during the waking hours of our birds, but comes in at night to sleep on her personal heated mattress (me). I hope this is helpful! Thanks, Monette!”

Yes, Janet, “this is helpful.” You have just ‘helped’ many, many court reporters, students and instructors. You have ‘gifted’ your processing and your world into the universe; I thank you.

An update of Janet’s ‘processing’ and graduation into the court reporting profession – under 12 months from this ‘processing and sharing‘ – may be read in Monette’s Musings: “Still Processing And Snowglobes.”

—– Monette, named the Court Reporting Whisperer by students, may be reached:  Monette.purplebooks@CRRbooks.com

Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com   * Advance skills, pass NCRA and State exams the 1st time

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist

Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession

An American RealTime/Captioning Services, LLC: www.ARTCS.com        Blog: Monette’s Musings, www.monettebenoit.com

Have you failed NCRA’s RPR, RDR, or a State exam?  More than once?   Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test.   Testimonials: www.CRRbooks.com.

Reach Your Goals:  http://crrbooks.com/index.php?cPath=29  Where do you want to go? Specific custom-designed guidance will efficiently assist you!

About Monette Benoit:    As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.

In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas.  Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.

Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.

Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.

23 Apr 2005