Monette's Musings > ASL
ASL
Author: monette | Category: ASL, CART/captioning, Court Reporter Tutor, Goal Setting, Test Prep, WKT prep | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
She’s the CARTographer; She Does CARTography!
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved
Arriving home Christmas evening, we received the call that a friend’s father had died.
“The wake is tomorrow. Could you attend?” While my family checked funeral attire, I pulled the obituary for specifics. I had first met the deceased gentleman and family 25 years ago.
The next evening, we walked into the crowded funeral parlor. The main lobby split off into a separate room, which then extended to a smaller room. Immediate family members and the casket were in this smallest room.
We were hugged by people we had not seen in a long time.
People approached saying, “Hey, I know you.” I giggled each time. I spoke to an “ex” (of deceased in-laws) who attended; we caught up on events, families. Soon the “ex” said, “I really should be going – you know.” I giggled. Yes, I knew.
The man who died had a wonderful family.
His 92-year old mother was in the smallest room with his widow, children, grandchildren, friends and co-workers. People approached to view photographs, then spoke to the family to say good-bye before departing the wake.
Alone for a moment, I sat in the chair by the door. (As court reporters we are trained to be master observers.)
Multiple mini-groups gathered. People were consoling family, politely bumping into others within this smallest room. Men and women held hands and offered tissues. My husband spoke to a small group.
I saw a woman gesture –– and then stop her gesture with her other arm. I smiled. (My February 2007 column “CART, Signs and The Library,” describes a typical day in my world.) She looked familiar. I hoped I was not staring.
My husband motioned to me; I stepped forward in the small room.
After introductions to the group, I said softly to one lady, “It’s been a while; I believe we know each other.”
She laughed; again I saw a hand and wrist gesture.
I asked, “Are you a sign interpreter?”
As we stood together, she turned her head. And when she turned, I saw her profile –– at the same angle I remember as I CARTed her work and projected realtime voiced text to large screens.
We had worked multiple large events together; she – sign terp (interpreter), me, CART captioner.
I softly asked, “You’re the sign interpreter who drove the crappy car and lived in the country, aren’t you?”
She shrieked, “YES! I can’t believe you remember that! I did drive a crappy car. You’re the CARTographer!”
She launched into my lungs; she threw herself at me in a long-lost friendship hug.
She screamed into my right ear, “You’re Moe-net!”
While gripped in this realtime hug two feet from my left elbow was the open casket of the man whose funeral we were attending. I winced, frowned and looked to the adult children.
The person who invited us froze, then said to his grandmother, mother, and “full” family: “It’s okay, everybody. They’re old friends who just found each other! That’s why they’re hugging, laughing.”
A long silence, a pause, hung in the air.
My head down, I was still gripped in this extremely tight realtime hug, I peeked over to the 92-year old mother, widow, his family.
Soon, in unison, a collective sigh, “oh,” floated from each person.
I heard, “They’re old friends” drift into the larger room and then lobby. Startled looks now were replaced with bright smiles.
Large groups nodded their approval.
My head still respectfully down, I looked to the interpreter softly saying, “You complained about your crappy car. I had to write the word ‘crappy’ on large screens a lot. I remember you.” (In 1993, I wrote “crap [delete space] y”; it translated correctly. Thank you, God.)
She howled with laughter. Everyone, to include people, kneeling, praying at the casket, smiled.
I said softly, “This does seem surreal, doesn’t it?”
She said, “I never forgot you after all the jobs we worked together. Has it been 14 years? I always remember you as the CARTographer. You were the first.”
Still cautious of this event, where we were ––surrounded by large funeral wreaths, and an open casket –– I smiled.
She began introducing me to people saying, “She’s my friend, the CARTographer. She does CARTography!”
Each person smiled; some tilted their heads. I said not a word until the fourth introduction. I quietly asked, “May I?” Everyone nodded.
I softly said, “CART –– court reporting – like captioning –”
But the interpreter, “No, she’s the CARTographer. Trust me. I found my old friend. This is wonderful!”
Head down, I watched the family. She and I exchanged private information and promised to keep in touch.
After the interpreter (ASL Master Level 5) departed, I stepped back to my chair and sat.
I was watching the 92-year old mother. She sat alone. I stood, stepped to my right in one step; I put my hand on her shoulder. She smiled up at me.
Slowly, I began to rub her shoulder, her back. Then I leaned over, and without a word, I hugged her.
She looked up to me saying, “I can’t see very well.” After a long pause with continued eye contact, I asked why not.
She said, “I’ve cried so many tears today, my eyeglasses are filthy. I can’t see from all tears I’ve shed today. He was my son…”
I raised my voice and called to her great-granddaughter, Kathy.
Within seconds, I addressed the adult (whom I’ve known 18 years), “Here. These eyeglasses need to be washed. Do you want to do that for her?”
Kathy took the glasses, ran off.
I looked back to the woman and softly said, “Oh, she’ll feel so good helping you. Now we just had to do that for her, didn’t we?” We both burst into loud laughter.
When the sparkling eyeglasses were returned, she beamed, “I can see now. I can see everyone and my son (in casket). Oh, I have lived to see so many miracles. Thank you. You’re the CARTographer, aren’t you?”
I looked to this sweet woman, “Yes, I am.” I added, “I’m also a court reporter.”
She said, “Oh, but this CARTography sounds so much more interesting. Thank you for coming to my son’s funeral and for bringing laughter here tonight to so many. I’m so glad to meet you. And now I can see.”
The court reporter in me was proud and humbled to experience this event culminated by a 25-year friendship and my CART services 14 years ago into a special memory-moment (deaf phrase).
That evening I chose to decline the opportunity to accurately, with spec details, define my CART description.
As I prepped to leave, a sibling (a son of the deceased man) I did not know approached to say good-bye.
He looked tired and sad. He leaned on the doorframe saying to me, “I don’t have a baby brother any more.”
I gasped.
Those were my exact “first” words when I was told my brother was dead.
(I had gasped and looked to my husband saying, “I don’t have a baby brother any more.” Kevin hated the word ‘baby’.)
Hesitating, I looked to this adult son that evening.
Everyone in the room had paused and waited.
I slowly, softly – voice cracking, said, “The hardest part is learning to get past ‘I have…’ to ‘I had…’ It’s the ‘a’ in each word,” and I paused.
As I paused, the gentleman leaned over to rub my shoulder.
He said “I hear you’re the CARTographer. It’s like Camelot. Your work is CART-a-lot, right?”
I nodded while he rubbed my shoulders.
When I glanced up, his eyes were red, moist; his mother’s eyes were crystal clear. She sparkled.
It is an honor to share what we do each day. I listened, laughed, hugged, rubbed shoulders, and had my shoulders rubbed in consolation.
That evening confirmed again how grateful I am for possibilities that appear each day, each evening within each gathering of people.
And now I ask you: “Can you see?”
Named the Court Reporting Whisperer by students, Monette may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
08 May 2020
Author: monette | Category: ADA, ASL, Big D, CART provider, CART/captioning, Coach, college CART, Court Reporter Tutor, Court Reporting Whisperer, Deaf, HCV, HLAA, HOH, Interpreter, Life Coach, Monette's Musings, NCRA RPR Test Prep, Sign Interpreters | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
You All Start In CART Now, Right?
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved
An invitation to join friends (each working in college student services) for lunch with their colleagues began with introductions. I selected the restaurant, away from busy “spots” as many were new to this city.
While chewing my sandwich, a college disability coordinator, asked, “Monette, you’re a court reporter, right?” I nodded.
“Monette, you’ve provided CART (Communication Access Realtime Translation) a long time, right?”
I nodded, still chewing my food.
The third question was the stun-err-roo when a woman seated at our crowded table asked, “Monette, (long pause) all court reporters ‘start’ in CART, right?”
I blinked hard and looked to my friends. They gave me a blank look; I sensed this topic had already been discussed prior to this gathering.
I did not nod. I sipped my tea, tipped my head. Thinking. Thinking.
The professional then said, “All court reporters start in CART now, right? That’s where they get their training, so they can then go into court and get other good work, right? It’s a simple question.”
Oh, Lord! My simple lunch was now halted as each person awaited my reply.
I worked to not appear stunned – now wearing my court reporter face that we know well.
I replied with a question – asking if each person is familiar with CART.
I was thinking how to answer a simple question that did not appear to be simple to the individuals waiting for my words.
And I felt they knew it was not a simple question, too, due to the manner it was asked, and the complete silence at the table.
“We want to know if this is where all court reporters now begin their work? It’s the place to start now, right?”
Again, I looked to my friends.
Not one person offered any words to assist me. Nope. I was clearly on my own.
Slowly, I shared, “Our realtime skills now afford court reporters, CART providers, and captioners multiple opportunities. Many professionals work in multiple venues. We are trained with specific skills, earn certifications, attend conventions …” No one was eating now.
Then they began to share, “We have found that the CART individuals now providing CART for many colleges and universities are clearly learning how to.”
I did not ask the name of companies or individuals providing CART captioning.
This gathering was not a continuing education seminar. Nor did I want to miss the opportunity to share the wonderful services we do provide, 24/7.
I also did not ask the “visiting professionals” the questions I might have asked my friends.
I wanted to ask if they or their schools had gone with the lowest bid and was the work provided by individuals who have completed court reporting school.
I watched my friends who had invited me to this gathering. (They schedule CART captioning for their students.)
I know that a few, perhaps, had been paying experienced CART providers and now are permitting students to provide CART to earn school credits.
Since that discussion was not tossed onto the table, I decided to avoid that scenario entirely – unless it was brought up.
In another forum or within a scheduled meeting, those questions – might have been appropriate.
This was still the light, breezy lunch in a quiet location (their words) “to get away from work and work topics” – yet, this was gifted to me.
Part of me wanted to say, “Okay. Bring it on. Let’s go there. Amplification? Microphones? Where? On professor? Near the student? Near the person hired to capture words for realtime display? Acoustics? Classroom or auditorium? Prep given to CART captioner? CART provided over net? Using what? Have you ever asked the CART captioner if they need anything to provide their services? Does the consumer wear a hearing aid? Cochlear implant? Is rough ASCII provided at end of class -or multiple days later – as may be requested by someone not experienced…? Is CART captioner able to communicate directly with consumer? Is the verbatim text for one student or many? Laptop or overhead projection?”
Oh, I had questions. Multiple.
I decided not to defend our work or to ask the above multiple questions. I was not their lunching CART consultant that day. (If you disagree, I wish you had been at that table.)
I know that many “coordinators” working in student services departments answer to others – yet, others are often not part of student services. Having worked in a (very) large college and private schools, I know there are often many “chiefs” – not just one.
I succinctly shared that we provide onsite and remote services. Communication with the student, scheduling department, instructor, student, and CART captioner is essential. Then I smiled, picked up my sandwich, and continued eating.
Were we done?
No. (Darn.)
Several individuals began to discuss their “multiple problems” and “CART beginners” they are working with now as they were still “convinced that this is where all court reporters now begin their work.”
I listened. Continued sipping my tea.
When I was again asked for my thoughts, I did not sigh. I did not roll my eyes.
I asked each person to write down the NCRA, National Court Reporters Association, web address and also to contact their state court reporting associations.
In unison, they replied, “We’ve never considered doing that.”
I asked that they “remember that we – court reporters, CART providers, and broadcast captioners – are trained with outstanding skills and discipline that might knock your socks off if you knew what we lived through each minute, each day to prepare us to share our professional work.”
Then I was asked if I knew where they could get cheaper notebooks “for our transcribers, students, who write on carbons for other students.”
My reply? “Nope. Can’t help there.” Then I put more food in my mouth.
When the waiter brought the ticket, several lunches [sic] gave me their cards.
As we departed, I calmly walked to my friends and quickly pinched each person.
I said, “Gee, thanks. A simple heads up or any assistance to avoid me holding a court reporting – CART captioning seminar might have been nice.”
They howled and said, “Monette, this was what they needed to hear – what we all needed to hear. Maybe you could write an article about this, so court reporters know that we, disability and student services coordinators, find there to be such a large difference in skills among the CART writers. That’s all.”
Yes, I pinched each again, maybe harder than the first pinch.
Ah, when we are enjoying a casual meal, a relaxing moment, our work may still become an opportunity for education and advocacy.
One of my positive takeaways, which I did not share with the individuals, was that I was impressed they knew the word “CART.”
They did not say “captioning” as in days of old.
Though I would have liked to have heard a positive comment, they were aware that the colleges were providing this “service” because we have to, per law… “And there’s that,” I avoided saying.
Alone, I focused on the advocacy of all our years of work and thanked the Lord that the lunch was over. Oh, yes, I did.
—- Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
01 May 2020
Author: monette | Category: 95 % pass rate written exam, ADA, Advocate, ASL, Big D, Captioner, CART/captioning, Coaching, college CART, consultant, court reporter certification, Court Reporter Tutor, Deaf, Goal Setting, Hard of Hearing, HOH, HV with HCV, Kevin's Sister, Laney Fox, late deafened, Monette's Musings, Motivation, NCRA test prep, Oral Deaf, Real-Time, religious events, The Panama Story, The Texas Spy, Tutor, Tutoring | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Laney’s Latin; Hearing Not Required, CART Captioning University Latin
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved.
Laney Fox and I became a team, in the trenches, during her first semester in Latin.
Previously, I wrote how I’m CARTing (communication access real-time translation), realtiming, her classes. I am a court reporter, instructor, author, and tutor translating verbatim voice-to-text upon request for Laney.
I’ve watched Laney blossom in Latin!
Her deafness may be viewed by others. Limitations may be viewed by others, but not to Laney. Her world is full of life and possibilities.
We hope our articles inspire others to step onto the branch, to feel the breeze – to create a new dream, to see it grow. Laney has a zest for life and has many dreams. Sharing her world and life, to help others, is important to her. As Laney repeatedly says (toes tapping), “I ‘want’ to help others. I really ‘want’ to help others.”
Laney was born healthy; she had her hearing. She became deaf approximately near 13 months old, possibly from a 24-hour virus/fever. They are not “entirely positive.”
Laney was mainstreamed into her first “hearing school” during fourth grade after nine years of oral education at C.I.C., Central Institute of the Deaf, in St. Louis.
Her parents relocated the family to Baltimore after a job promotion. “So it was decided that I remain in the C.I.C. dorms for another year to continue my education to speak,” says Laney. “However, I was not happy at the dorms. So I left to join my family. My parents told me that they decided to raise me orally first to see if this was the best method for me to grow up with. They said if I wasn’t happy being orally raised, they would have taken me out of C.I.C. and enrolled me in a signing school. My parents were not trying to make me ‘hearing,’ as some people assume. My parents just wanted to see what was the best way to go.”
“When they saw that I was living a happy childhood with many other children, they decided to continue with this method. They simply did not see the need to teach me sign language when they saw that I was doing well in school and sports.”
“I chose to learn sign language in my senior year of high school. I wanted to see what it was like to communicate through sign language.
My parents didn’t hold me back; they were totally supportive, but still to this day my parents don’t know sign language. This doesn’t bother me. It just allows me to participate in both worlds.”
“If I had a choice, I would have gone a slightly different way. I would have chosen to teach a deaf child sign language when the child is in middle school (after the language acquisition period closes … to ensure that the child’s speech doesn’t deteriorate) to allow the child to communicate the best way that a child can. At least the child would know how to communicate through the hearing world and the deaf world.”
“I think children should learn both ways for total communication. Parents should not let the child place more emphasis on sign language. Parents should work more on oral speaking throughout childhood. It’s important that children are able to speak, so they have a choice in their communication when they enter the real world.”
I asked Laney to describe her Latin experiences with a CART captioner. When I first appeared, Laney -had not received any notice from my Friday afternoon request to this Monday morning class – walked in, took one look at my equipment, stopped in her tracks.
“Let’s say I wasn’t expecting a captioner who was so dedicated to help me learn and ‘hear’ Latin,” Laney says.
“Some high school teachers knew that it was hard for me to understand them in lecture tone. When I was in high school, I took Latin for three years. But I always felt that I was missing out something (which I did because I failed the Latin placement test after three years of Latin!). I’d come into the class prepared with my version of the story and try to gather all corrections from other students. The teacher never corrected my versions.”
“However, I had many questions for the teacher after class. I think sometimes they were the same questions asked in class because he seemed frustrated when I kept asking questions about the translations or the lecture. I don’t think he ever truly understood my deafness. Anyway, I always depended on the students to tell me whether mine was right or wrong. In fact, I had a student, David; I would give him my translations. Then he would correct mine, and return my translations with all kinds of errors marked. He helped me for one year in (high school) Latin. I am grateful for his generosity.”
Laney had to deal with another problem. “I never heard the other students’ questions, translations or the professor’s corrections,” she explains.
“All of my learning relied on my own translations for three years. Throughout this time I didn’t know sign language; I didn’t have anyone to sign to me.”
“In my first semester at this university, Trinity, I’d write out translations before I went to class and have someone look over them. I was rather lucky in this class; there’s an excellent book that contains all the information lectured by the professor. I also had a notetaker, so I had more help than I was accustomed to.”
Laney was enrolled in Latin for two months before I was asked to CART (Communication Access Real Time Translation) caption for her (on a Friday afternoon) and give her a rough ASCII disk at the end of each class (beginning the following Monday morning).
The CART assistance has been a boon, per Laney and her instructor.
Laney says, “Now I enjoy class tremendously when we’re translating stories (instead of lecture days).”
“It’s more fun to watch Monette trying to get everything. When she can’t hear, she flaps her arms around. She also taps my shoulder to grab my attention for her corrections on her screen. I just love her energy to get me into class discussion.”
And when I could not hear, we changed rooms. And when the students could hear doors loudly squeaking, and I had to keep writing “doors squeaking,” the doors were oiled, per my request. The university, professor and students have all become part of this CART captioning team.
As I sweated and struggled to realtime Latin, I talked to Laney about my work, explained why ‘stuff’ popped up correctly – or not. Laney appreciated the information about my experiences in court reporting.
“I didn’t know what to really expect from a captioner. But when Monette Benoit told me that ‘all’ court reporters want to strive to be the best, I was very impressed. When she would get upset with the CART equipment, computer screen, at first I didn’t understand why she would get so frustrated.”
“I was so happy that I could at least have an idea of what everyone else was talking about. It didn’t matter whether you mistyped ‘declension’ or whatever. I now knew what was going on. I am entirely grateful for Monette’s help in showing the pronunciations of the words I was unfamiliar with.”
Laney is enrolled full-time at Trinity University and attends sign language classes once a week in the evening. She volunteers with Best Buddies (a program for people who are mentally retarded). “I just take my Best Buddy out to have some fun,” she says.
And what does Laney want to do with her life?
“My plans for the future are to become a veterinarian. I would love to be able to understand animals and be able to communicate with them. I am amazed how animals and humans can still communicate through body language, even without speaking. I would love to learn many more things about animals and perhaps help the world understand more about the animals we know so little about.”
So, do you want to help others?
Our wish is that you will want to help others – and yourself.
This is a great time to be a court reporter and work with deaf, hard-of-hearing people. Life is good! Hearing, sound, is not required to expand your life, to blossom and to grow. Just ask Laney Fox. She’d really like to “hear” from you.
Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
30 Mar 2020
Author: monette | Category: ADA, ASL, Big D, Captioner, Career Advancement, CART FAQ, CART provider, CART/captioning, Certify NCRA RPR Test Prep, Coach, Coaching, consultant, court reporter certification, Court Reporter Tutor, Court reporting students, court reporting test prep, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, home-study, HV with HCV, Interpreter, late deafened, Life Coach, Management, Motivation, NCRA, Oral Deaf, pass tests, RDR CSR CCR, Real-Time, religious events, Remote Interpreting, RID Sign Interpreter, SHHH, Sign Interpreters, The Panama Story, time managment, Tutoring, WKT prep, Written Exam | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
She Never Speaks; She Spoke To You; Why Can’t She Just Learn English? She’s ‘only’ Deaf
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved.
One morning in June, I got an early start. The store was near empty. I had me a 2007 Christmas gift certificate. My mission: new dish towels. I went to the kitchen area. This was easier than I thought.
Avoiding clearance racks, I saw the perfect T-shirt on a shelf. I debated — must I? Ahead of schedule I stepped to my left just to look. I spotted a woman who had her head down and was folding a mountain of clothes scattered over a metal table. And I’m talking marine-inspection folding.
The woman looked up; I smiled politely. She nodded and continued folding. I paused long and deliberately before I decided to see if she was the person I thought she might be.
With one motion I made a gesture that often -only Deaf recognize. (It works very well, folks, Big D.) She tilted her head and smiled. Then her eyes sparkled. She did a small dance, head down, hands high in the air, before launching herself over that table to me.
I have not seen Stephie in ten years. Stephie is deaf, lives within the Big D-Deaf world.
I shook out my hands, signing, “Need put down purse. Signing rusty.” Placing my purse, towels on the table, planting my feet on the floor, standing tall, shoulders back, I began to (silently) talk with Stephie.
When I paused to sign or fingerspell, she signed with me, waiting while I struggled or correcting me (so very nice) as needed. This woman, who does not speak, began to laugh. Signing, she began to voice (words) and have sudden outbursts of sounds (words).
As I turned, I spotted employees watching. Customers approached, smiled at me (but not us), and then turned away. I asked Stephie if she might get in trouble for speaking to me. She laughed, “Nope.”
I asked if anyone in the store spoke or signed to her. “No,” she replied.
I asked how she communicates with her co-workers. Only her manager does – and only as needed. Then he ‘writes’ details on a small pad. I asked how she communicates with customers.
Stephie said that she tries to help, but “customers turn away, not responding.”
I winced. But Stephie beamed, stroking my face and hand, “I found you!”
In my rush that morning, I did not put on my wedding ring. She knows my husband from the years he was my “roadie” (his term) every Sunday when I CARTed to St. Frances Di Paola’s large screen for the Deaf mass. Stephie reached for my ringless hand, holding my ringless finger.
She shrugged and with hands in the air, she voiced loudly, “Sorry. It happens.”
I doubled over with laughter. Stephie then voiced, “Oops.”
This Deaf community is tight. When a hearing person is embraced into the Deaf world, it is an honor. In 1993, an elder within the Deaf community, gifted me with a sign name and named me “Our Token Hearing Girl” sharing my CART skills, learning from their culture. Oh, we have funny moments and memories.
Our conversation lasted 20 minutes. Now I was late. We exchanged information.
I signed, “Late. Must go.” She understood. Good-bye lasted 10 minutes with hugs, she touching my arm, my hand.
One employee who watched Stephie and I pointed to her register. I’m still holding only dish towels. Easy, right?
Anna looks like Priscilla Presley, early 1960s. She takes my towels and said, “She spoke to you.”
I blinked and looked at her hair and eye makeup.
Anna, “She spoke to you.”
I smiled, “We’re old friends.”
Anna paused, then leaned on her register, “She spoke to you. I heard her. She said words ‘to’ you.”
I smiled, “Stephie’s deaf. She communicates with sign language. How much do I owe?”
Anna, “She never speaks; she spoke to you. I don’t understand her. I’d like to …”
I almost put my forehead on that register counter. I’m thinking, “Please, God, don’t let this be a mini-deaf sensitivity seminar. I need to head to my office. I have court reporters and court reporting students confirmed for tutoring this morning and afternoon. Peter Rabbit here must run.”
Anna whispered, “You spoke to her. She understood you. She ‘heard’ you. How does that happen?”
I exhaled slowly without sighing. I looked to the people behind me and asked, “Anyone in a hurry?”
Each person (a first) shook their head.
Customers replied, “I have all the time in the world.”
“I’ve always wanted to learn about sign language — those deaf mutes.”
When I looked up — as I knew would be — Stephie watched, head down. She understood. I made eye contact with Stephie and smiled.
I slowly began my mini-seminar. “Stephie is an intelligent woman to work in a place where no one speaks her language – or will try.”
Anna asked, “But why do her words come up in wrong places?”
Me, “Well, Anna, her language ASL, American Sign Language, is a conceptual language created by hearing people long ago in France.”
Anna, “Why can’t she read lips? She stays to herself. She seems nice.”
I asked, “Has anyone here ever sat with her in the break room?” Anna shook her head. “Stephie wants to communicate,” I said.
Anna earnestly, “But sometimes her words don’t sound like English, yet you understood what she was saying. I watched. You two had a real conversation. Some words are louder than they should be. Can’t she just learn English?”
I winced. Calmly, I took a deep breath, shared tips about Big D, Deaf, sign language. “Stephie does know English. Her first language is ASL.”
Placing my towels in a store bag, I asked for the total. Customers leaned forward to listen when Anna whispered, “I wish I was brave enough to do what you did with her.”
Slowly counting to myself, I softly replied, “Start with one word. When you see her on break, coming into work or leaving, start with one word.”
I showed Anna several signs (and a few funny slang signs) to encourage and motivate her. I added, “And it’s fun.”
Anna finally totaled those dang towels and said, “Thank you for helping deaf people and for taking time to help us – who wish we could understand them.”
Me, “But you can.”
Anna, “No, no, I wish I could, but I can’t. Thank you for helping me and for helping us to understand.”
With one quick, shy motion, Anna raced around the counter and hugged me. Then she sprinted back to her register. Customers then thanked me “for helping those people.” I avoided sighing.
I closed the seminar, “Deaf have a wonderful culture with a beautiful language. We must learn from each other.”
I slowly looked down the aisle; I knew she was watching. Stephie nodded. She understood. I signed good-bye to Anna. Overhand I signed (the personal) “I love you” to Stephie. I took my towels and departed with my head down. I wondered what I could have or should have said to her coworkers to have had a more positive result.
Then a large UPS truck flew past me. Stopping on a dime, the driver leaned out the doorless truck and waved overhand. I blinked. Last year, he was stung by a bee at his previous delivery. He’s allergic to bees. After I signed for my delivery I treated his neck ‘timing’ to see if his bee reaction would need hospitalization.
While watching this UPS shorts-wearing dude with dark eyeglasses, energetically waving overhand to me, I thought about Anna and how wonderful it was to have found Stephie. I thanked God for life’s grand memory-moments.
Then like the little Peter Rabbit, this bunny went back to her world – thankful for Stephie’s friendship and her laughter that morning.
I phoned the sign interpreter Stephie requested, sharing Stephie’s message.
My friend howled with laughter, “Dish towels with a 2007 Christmas certificate? Oh, Monette, you need to shop for better things. What ya doing tomorrow? Let’s meet there, see Stephie. Let’s go have us some real fun over there.”
Perhaps we did; perhaps we did. Stephie and I wish Happy Holidays to each of you and your families.
—-Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
18 Mar 2020
Author: monette | Category: ADA, ASL, Big D, CART/captioning, Deaf, Hard of Hearing, HOH, late deafened, Oral Deaf, Sign Interpreters, Tutoring, Written Knowledge Test, Yes We Can | Tags: Big D, Big Deaf, Little D, Little Deaf
Yes We Can, Yes We Did; You No Worry, My Husband, You Okay, Signed Big D -Deaf Lady in Dark Parking Lot, You Safe
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
By Monette Benoit, All Rights Reserved.
Recently I was out of state on business far from home when I encountered another “memory moment” (deaf term) that will stay with me. I work as a court reporter, court reporting instructor, tutor and coach. Of this I know to be true: if more of us could truly hear and see what’s around us, we would change the world as we know it – one person, one “moment” at a time. Yes, we can, and yes, we did.
After a long day, early evening, I stopped at a hardware store. I needed a few items.
On a long (single) line in the busy store with my cart, I heard a familiar sound.
I tilted my chin up.
“Ahhhhahh,” a woman was pointing a man to another counter. I blinked knowingly. I smiled, she looked away.
I then debated: Could I? Should I? The line wasn’t moving as I leaned on my cart.
I smiled, quickly gestured upwards with the flick of my wrist – and waited. She looked up. Again I smiled.
We looked at each other for a few seconds before I thought, “Oh, what the heck.” I began to sign (ASL) to her.
She watched and did not respond, but she was smiling. I signed that I have worked with deaf people in Texas. I had not signed in a while: “My sign stinky now.” Her smile beamed from ear to ear. She started signing so quickly, I had to remember the first sign I learned: “Slow down.”
My line barely moved toward the cashier. She and I were soon signing (ASL, American Sign Language) and communicating.
Children stopped complaining, whining about standing on line in the hardware store.
Adults looked stunned, clearly staring, as we laughed, spelled, signed. I had a great time; it felt good to sign again! As I approached the cashier, she nodded a brief good-bye and went back to work.
The cashier smiled. I asked if many deaf people worked there. “No, her husband works here.”
I asked the (hearing) cashier if there were interpreters.
“Nope, that lady worked ‘at a deaf place’ and used to come to the store every evening. The boss would say: You don’t have a job. He wasn’t going to pay her. But she continued to show up each night. Soon she began counting the money in each register, and she was very good at it. The owner hired the lady.”
I said, “You know, she’s reading lips, communicating with others; no one’s interpreting for her. She’s very smart. Trust me.”
As I left, I turned and waved good-bye to the deaf lady. The boss arrived at her register with more money, she smiled, I nodded … off I went … or so I thought.
My car would not start. The lights turned on, but not the engine.
It was now dark; I was in an unfamiliar city and stores were closing.
I strolled back into that store, flicked my wrist and signed, “Me car broke.”
The lady immediately signed to her husband, who sprinted out to my car.
Four men who worked with the couple appeared.
One man moved his truck and popped our hoods to “jump” the battery.
No one spoke to me; they were busy.
Within minutes, six men were in and out of my car: “What the hell’s this? What does this go to?”
They popped fuse boxes, flipped switches. I was stunned.
When I looked up, the deaf lady was signing, “You no worry. My husband. You OK.”
The men fervently worked; I turned my back on my car. It was too painful to watch and no one was answering my questions; they were busy.
In the dark parking lot, she and I signed and signed and signed, laughing, enjoying the nice breezes.
When my car was “fixed,” I was diagnosed with a neutral safety-switch problem. (Oh?) Then, each man who had worked on my car quickly vanished into the dark.
I yelled “thanks” to their backs as they silently left.
As I turned to get into my car, the husband asked, “Do you have someplace to stay tonight?” I paused. He asked again.
Standing under the street lamp, alone, stores closed, I hesitated.
Then I heard the deaf lady yelling, signing, “You OK. He my husband. You safe.”
I laughed, answered his questions, and we signed for the lady, his wife.
She then signed, “Firestone. You go tomorrow.”
I started to think this would make a great SNL, Saturday Night Live, skit clip.
She’s standing next to her car four spots away, signing to me.
Her husband is next to me signing into the air, so she can “hear,” and I’m trying to remember all the signs my rusty fingers used to know.
I asked, “What are your names?”
His reply, “Go to Firestone. Tell them Mike and the deaf lady sent you.”
“What is her name?” I asked.
He said, “They just know her as the deaf lady. They’ll know who you mean.”
The third time, I asked slowly, “What is her name? What do ‘you’ call her?”
He smiled and said, “I’m Mike. She’s Millie. We work at Johnny’s.” And he continued to sign (interpret) our conversation.
I signed up into the air, “Nice meet you, Millie.”
She tapped her heart, “You not worry. Go Firestone. You OK.”
I began to giggle when I looked around. People were sitting in their cars in the dark, motionless, viewing this entire scene.
Since my car engine was running, I was afraid to turn it off. Mike continued to stay with me, smiling.
Then I asked Mike what I had signed to Millie in the store.
Earlier I’d asked, “Do you watch TV?” She had said that she kept busy. Mike said, “She doesn’t like TV.”
I signed into the air, “Millie’s Big D. Signing her first language. She’s having trouble viewing captioning because too fast. Practice, reading improves.”
Mike agreed that was the reason she did not watch television. “She struggles with reading captions.”
I stopped signing to concentrate and concisely explain how broadcast captioners and CART providers help deaf and hard-of-hearing children and adults.
I discussed the work I’d shared with many deaf and HOH (hard-of-hearing) groups and a deaf mass since 1993.
I signed across the parking lot, “You watch TV. Captioners help you, better reading.”
Finally, Millie said, “Yes, I watch. I will. Promise. Yes, I can.”
As I left, I thanked God for my new friends and wondered why the only place my car had broken down in 17 years was somewhere I’d just had fun and shared with a new deaf friend.
Mike and Millie at Johnny’s … if only “you” could sign, hear, and see, you would shift.
I’m writing about this, yes, we can, and yes, we did because the reactions of court reporters and friends have been interesting.
All deposition court reporters and officials asked, “Why didn’t you just call a tow truck?”
The CART captioners and sign interpreters said, “Yeah, I get it.”
Another confirmation, to me, of the differences in our consumers and possibly future clients.
I know Mike and Millie will watch captioning.
If you could sign, hear and see, you too could feel that your skills are wonderful.
Our court reporting and CART captioning profession is a gift to others. We’re not reminded often enough … but my heart knows. It feels so right “in the moment” to communicate, help, sign and laugh.
Mike and Millie confirmed my life path (again); another “sign” from the universe.
Come and join us. It’s fun. You’ll meet many people. They’ll appear anywhere during the day, the night, even in a hardware store.
Mike, Millie and I agree … yes, we can. Yes, we can sign, hear and see together as one.
Each time a deaf person taps his or her heart and smiles at me, I have another “memory moment.”
That memory moment is mine to keep forever.
Do you ever wish you could have these moments? Trust me: yes, you can. Yes, we can.
— Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
15 Mar 2020
Author: monette | Category: ASL, CART/captioning, court reporter test prep, Deaf, HLAA, HOH, WKT prep
ASL, Deaf, HOH, Pharisees, CART Captioning, You, One Lost Sheep And What If…
By Monette Benoit, All Rights Reserved.
~~ Originally published in my column “Beyond The Comfort Zone” within NCRA’s Journal of Court Reporting, JCR
Do you have the skills to realtime for a deaf or hard-of-hearing person? You won’t know if you don’t try. What if you could find a comfortable environment to become realtime proficient?
What if you could nurture your realtime skills, build your confidence and attract new clients outside legal arenas.
You can expand your skills by growing into the technology.
You can realtime for people that appreciate you and your talents.
The hardest part will be not taking yourself too seriously.
As a CART, communication access realtime technology, Captioner writing to large screens, I’ve realtimed unique events, assisting people who wouldn’t have participated if I wasn’t there: McGruff the Crime Dog who signs to children, religious gatherings, baptisms, funerals, voter forums, cochlear implant meetings for tots and children, clairvoyants, theatrical plays, large conventions, banquets, and much more.
I realtimed a Deaf mime acting skits of Mr. Ed meets Batman.
The audience joked that they always knew that horse wasn’t speaking because they knew how to read lips.
The humor in this community just floors me. I’ve been the victim of more practical jokes than I care to admit, but I’m grateful for inclusion in their world.
Recently, I wrote a child singing “Old McDonald had a farm, E-I-E-I-O” in the middle of a technical presentation.
And yes, I’ve asked: The Deaf Society I work with prefers to be known as the Deaf World; not people who are deaf. When in doubt, ask.
They don’t want us to define their world. They’ll be honored that you cared enough to ask how they describe themselves.
Where do you start?
What if you wanted to begin, and someone said you had to become a certified court reporter, RMR and CRR, and have zero percent untrans?
Where do you start to practice? That answer differs for each person, group, even and upon your skills.
Evaluate where you are.
If you edit much of your work and haven’t purchased a laptop, you’re in for a bigger learning curve. But this is where the goal is created. Seek a group, arena or person.
Ask if you can practice to expand your vocabulary. Knowledge of their culture and (to me) a sense of confidence develops to write on a screen as a room watches — or laughs. Yet you have to keep writing.
The earth will not swallow you, no matter how much you wish for it.
Study the group. Go slowly, but go forward. Where do people meet that might want this service? Call LHAA (formerly SHHH), AGB, ALDA, United Way, the American Association of Retired Persons and sign interpreters. Why do they need you to provide this service?
I keep explanations simple. Our wires, equipment, plugs and technology are foreign to people.
Prepare answers to questions that you think you’ll be asked. The rest will flow from your heart.
I prepare fliers in several colors. Each is targeted to the event or educational level of the group: elementary/high school, adults, educators, hard-of-hearing, oral deaf, etc. When someone asks for information (usually as I’m writing in realtime on my steno machine), I point to fliers. When a person calls, I ask for the color of their handout. This saves me time.
Learn about their world.
Reporters ask me: How do I write with a sign interpreter? Interpreters sign when people voice (speak). I call it “thigh-by-thigh” reporting. Interpreters, thigh by thigh, whisper words, interpreting signed discussions, so I can write on a screen.
Find one place – a church, class, organization open to the public – attend regularly. Call ahead and explain what you’d like to do. Ask if you can take your equipment, sit in the back. Tell the group you need their help.
Once I offer my “deer in the headlights” look, people share information, and speak so I can write their words into my dictionary. This is empowering to people you want to assist.
Every person has thanked me for allowing them to help me. They tell me it makes them feel good to contribute.
And I’m told the misconceptions I need to avoid. They tease, laugh and enjoy my struggles. Don’t be offended.
Expand your vocabulary. Write the news. Rent Robin Williams videos. Create a dictionary with terms other than legal terms and preponderance of the evidence.
Ask to be included. A group will become protective of you. Teach them to be protective of your equipment.
As your skills and friends expand, you become more confident. Get the details.
How long is the meeting or event? Is the content technical? If someone is reading your screen, should there be two court reporters to ensure an accurate job?
How long will they need the writer to write? When ‘they’ take a lunch break, are you given a lunch break? What speed do I need?
Can a student do this? Always define “this.” Each group and situation will differ. Prepare as best as you can, then get into that saddle and just write.
After they’ve embraced you, your professional dictionary’s expanded, your confidence has grown, you’re realtiming live on a screen/laptop, then think about local meetings, state and national groups for Deaf, deaf, oral deaf, hard of hearing.
Consider your fees. How much do I charge? They can’t fire a pro bono writer who is preparing – in the corner with her shoulders at her ears.
Earn your wings, then consider by the hours, level of difficulty, ASCII, day/evening rates, long-term commitments.
Think ahead. How do I handle multiple speakers when I’m used to stopping people?
You can’t rely on a tape recorder when you CART caption in a public setting.
Learn to fingerspell. I began by writing the alphabet with my left hand and then the right. I did this over and over until I could realtime the alphabet without hesitation.
If you’re unable to interrupt speakers (in a large setting and this is not a legal proceeding) and you are unable to write verbatim, analyze your group.
Are you on a large screen or laptop? On a laptop, I’ll write, “fastest set of lips in the west.”
On the large screen, I avoid editing, but if I have to get the message, I drop false starts and repetitions.
At first it feels illegal to drop a word. I think this is an art – to write, keep it clean and understandable.
One wise reporter said, “When you’re struggling, give ’em the Reader’s Digest version.” I gasped. But if I’m unable to get it all, I know the message is more important than incorrect trans (translations) with dashes.
When I’m struggling with a fast speaker or technical material, I focus on writing prefix, root word, suffix, punctuating, hoping my body language doesn’t reveal how much I may be struggling or how much I want to be perfect.
Reporters I know browbeat themselves for what didn’t translate.
But the audience remembers what enabled them to understand the event. The same personality that drives a person to become a qualified reporter can be hard on the reporter.
Get over your fears.
Many reporters tell me they’re certified – a CRR and RMR, they realtime in court or in depositions and are too afraid to begin to realtime on a large screen.
Prepare, prepare, prepare.
There are so many wonderful resources available now; reach up and out and make the commitment. Understand that fear is a natural emotion when approaching a new path, you can harness your fear, channeling it as you focus, focus, focus.
Stop hanging around with reporters.
Many reporters can be negative about their limitations.
Cultivate people who don’t quote 100 percent translation. Look for positive feedback. Be prepared to work for your goal.
As I write, I’m hugged, rubbed, tapped, thanked. They will open their hearts and kitchens to you. If you want to realtime, the work will be serious; so is my commitment.
Yet I’m determined to enjoy some of this while I’m sweating bullets.
So what if you could find one place? What if you wanted to expand your life and skills? What if there was one lost sheep?
I realtime a mass for the Catholic Deaf Community to a large screen, which may be viewed by all who attend the service in San Antonio, Texas.
There’s a signing priest who voices and signs ASL, American Sign Language (ASL syntax differs). Interpreters also attend, signing.
The one lost sheep?
One Sunday I wrote about leaders and Pharisees. The priest’s ASL voiced-words, as he signed were:
“Jesus doesn’t understand about these people. If He knew really who was the sinner, He would avoid them. Jesus gave them a story. He said, what if you have 100 sheep, but lose one? What do you do?“ Do you ignore that one and take care of 99 or do you leave 99 and go out and search for that lost sheep until you find him?”
“And you find it, pick it up, and put it on your shoulders. Go back, and you announce, ‘Come, rejoice with me! Because my lost sheep, I have found.’
“How many sheep were in that story? The story said 100; 99 stayed home. Maybe that sheep was deaf.”
“He was calling, ‘Come back. Come back.’ God said, ‘Go, look. Find him. Don’t ignore him. Go, look, find him.”
“That one is precious, bring it back.’ Every day, pray, smile, help others. God bless you.”
Parishioners immediately voiced, signed, “Yeah, what if that sheep was deaf? That’s it. Maybe he was deaf.”
And now I ask you: What about that one lost sheep? What if you made a difference to one person?
What if you extended your hands and heart one step, one event, one realtimed word at a time?
What if you are the one lost sheep?
——–About the Author: Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.comPurple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
25 Feb 2020
Author: monette | Category: 95 % pass rate written exam, ADA, ASL, Big D, Captain Kevin Drue Donnelly, Captioner, Career Advancement, CART provider, CART/captioning, Coach, court reporter test prep, Court reporting tutor, Court Reporting Whisperer, Deaf, Goal Setting, Hard of Hearing, HCV, HLAA, HOH, Interpreter, late deafened, Life Coach, Monette Benoit, Motivation, Prep Court Reporting Tests, Real-Time, SHHH, technology, Test Prep, time managment, Tutor & Empowerment Coach, Written Knowledge Test, www.CRRbooks.com | Tags: AGB Association, Glaucoma, Hard of Hearing Adults and Children, Hearing Loss, HLA, HOH, Titanium Tympanoplasty
Titanium Technology and Glaucoma Effects
By Monette Benoit, All Rights Reserved.
July 11, 2013
Part I of III
The nurse, RN, was speaking to me about my mother’s recent ICU discharge when overhead speakers broadcast a doctor’s page. He cupped one hand over the back of each ear. I watched, sans comment.
I am witnessing many medical professionals with hearing loss.
Yet these moments are far more frequent than years ago – especially during the past two years deep in the medical trenches as I viewed my father’s care prior to his death.
Perhaps it is my antenna as I view Mom’s challenges to “avoid death’s door” (a termed given to Mom) wherein I see many people now working with hearing loss.
He said softly, “Don’t tell anyone. I have hearing loss.”
I nodded, “I see that you have coping skills to assist you.”
“You noticed?” he replied.
Me, “Yes, sir. Due to my work.”
Mom tells everyone, every shift, “My daughter is a court reporter, a teacher, and she’s an author …”
I simply bow my head. On many occasions I have been so happy Mom is alive that I avoid the “daughter sigh.”
I was prepared to not pursue this topic. However, I find 99 percent of people who have hearing loss do want to detail their world with me. I listen, humbled, learning from each.
He said, “Most people don’t notice. My wife’s worse! She’s the one I worry about. I’ll tell you tomorrow, okay?” I nodded.
We returned to our task – “required gowning with gloves and mask in the hall before entering.”
The next day the nurse met me. “I’ve been waiting for you.”
He asked how I was familiar with hearing loss. I shared “court reporter, CART provider, captioner, consultant.”
This nurse said, “My wife and children have serious issues. I just have hearing loss. But I know what I want before I lose my hearing.”
“My wife has glaucoma. When she was a teen she took glaucoma medicine to decrease her eye pressure. The medicine also decreases inner ear pressure and damages nerves. Her hearing loss now is from medicine long ago. What’s worse than that?”
“Each generation then has hearing loss from the parent’s medicine.”
“Our children have decreased hearing and so will their children. One son is 12. He has huge decreased hearing. I worry about our children.”
He paused before continuing.
“Since their hearing loss is more severe, their treatments come first. I’ve studied genetics about this. The fear of losing eyesight and hearing is devastating to my wife and to our children. That’s why we’re not going to have any more children. And my work …” his voice trailed off.
He beamed, “But I know exactly what I want. It’s state-of-the-art.”
Part I is posted July 11, 2013, www.monettebenoit.com
Part II is posted July 28, 2013, www.monettebenoit.com
Part III is posted August 11, 2013, www.monettebenoit.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART (Communication Access Real-Time Translation) providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
11 Jul 2013
Author: monette | Category: ADA, ASL, Big D, captioning, CART provider, CART/captioning, Coaching, college CART, consultant, court reporter certification, court reporter test prep, court reporting tests, Court Reporting Whisperer, CRRbooks.com, Deaf, Goal Setting, Hard of Hearing, HCV, HLAA, HOH, HV with HCV, Interpreter, late deafened, Life Coach, Monette Benoit, NCRA Court Reporters, Oral Deaf, pass tests, Prep Court Reporting, Real-Time, realtime dictionary, Remote Interpreting, RID Sign Interpreter, SHHH, Sign Interpreters, Students, technology, Test Prep, Tutor, Uncategorized, Veterans Helping Veterans, WKT prep, Written Knowledge Test | Tags: Cochlear Implant, Court Reporting Whisperer, Tutor & Empowerment Coach
Ouch. That Hurt My Ears! Part III of III
By Monette Benoit, All Rights Reserved.
June 2013
Part I began: Another errand. Another task to be completed.
My mother has been hospitalized for a while now. We have serious issues – to include ICU and MRSA isolation (multiple hospital bacteria, each gifted to Mom – again).
Yesterday Mom’s twin brother died.
When he was a Marine (enlisting ‘underage’ without telling his mother) Mom’s twin brother served on the front lines in Iwo Jima, Okinawa, Gudalcanal, and numerous other battles.
When her twin brother was shot, Mom woke, crying at 4:30 a.m. …
… Each time the double doors opened the cashier gasped.
She lowered her head, placing one hand over each ear as she winced. Stunned, I watched.
Then the woman said, “It is so windy outside! Every time the doors open it hurts my ears. Ouch!” …
Part II began:
Faith, “Mom resisted for so long… Mom didn’t think it would work. This is the funny part. Just as the lady turned on the sound machine to test her hearing the air conditioning unit went off. That pressure hurt Mom’s ears. She said, ‘Ouch! That hurts!’ Then Mom was angry at the noise. My step-dad and I laughed. Then Mom was angry with us for laughing. So we laughed harder until she ‘finally’ understood that she was angry at our laughing and ‘that’ was sound. Her first sound in 30 years. Then she laughed.”
I smiled. Faith continued, “Now my son has a hearing loss, too. He has the gene, I guess. He just finished a tour in Afghanistan. He missed the hearing test! And he wanted to serve so bad! So he wrote his quartermaster a letter telling him how much it would mean to serve. And his letter worked! They took him! He served, though failing the hearing test was not shared with others … He’s just come home. That’s why I agreed to get the implant. I may have grandchildren soon. I want to hear everything! Everything!”
Part III:
I asked, “Your mother has nine siblings with hearing loss? You and your son have a hearing loss?”
She laughed, “Yes! And it’s been perfectly normal for us. Mom didn’t want to hear all of us when we were kids – she used to tease us. It’s all been perfectly normal. Now she can hear perfect! Soon I will, too. And I have tinnitus and that hurts, too. Ouch, the doors just opened again.”
The woman behind me wore dark eyeglasses, a large hat.
She shoved a bag onto the counter, and chin down said, “This doesn’t work. Here!”
Watching the rude woman I paused before taking two steps away from the counter. Faith was beaming with a huge smile. She winked at me, took the bag and asked the woman, “How may I help you?” The frowning woman never looked Faith in the eye. She snarked and barked at Faith.
Yet Faith smiled at me for the longest time. When the doors next opened, Faith winced. She did not cover her ears.
Dramatically, she pointed to one ear, slowly mouthing “cochlear implant.” Then she laughed.
I held my bag of sympathy cards for my mother’s twin brother’s family, headed to the door and tried to exit opening one door just a little (to avoid pressure on Faith’s ears).
The wind gusts grabbed the door from my hand and flew wide open.
Frozen, I looked back at Faith. Her beaming smile remained and Faith said, loudly, “Thank you. Thank you for telling me about the successes! Two weeks! Can’t wait!”
Oh, this lady touched my heart.
Her hope and enthusiasm will serve her well as she welcomes ‘sound’ back into her world.
Had it not been for the need for sympathy cards for my mom (which Mom cannot select due to her hospitalization), traveling a new road on an abnormally windy day – I would have missed this opportunity to meet Faith. And I am grateful she shared.
Faith and her son – each choosing to receive cochlear implants – will have opportunities and choices that many people with hearing loss previously were not afforded.
And the Deaf community’s reaction?
Oh, that’s a whole nuther kettle of fish.
Cochlear implants are not for everyone; this I know from CARTing and captioning many seminars where individuals shared from podiums (and privately to me).
Yet, for Faith, per Faith, this is going to change everything for Faith.
And isn’t that grand? She has choices.
“And three generations with implants,” Faith repeatedly emphasized.
As I stood, bag in hand with the sympathy cards, Faith shared that when her first mother heard the air conditioning noise voicing her first ‘sound’ sentence, “Ouch, that hurts” – her mother’s second sentence was “Isn’t Jesus great?”
Faith shared “Isn’t Jesus great?” is now their family motto when it comes to loss of hearing and to increasing their hearing.
One of my personally challenging days turned into a sweet, memorable day gifted by an enthusiastic woman “waiting to hear again.” And “isn’t that great?” I now ask you?
Part I of III is posted June 3, 2013 on the blog Monette’s Musings
Part II of III is posted June 14, 2013 on the blog Monette’s Musings
Part III of III is posted June 25, 2013 on the blog Monette’s Musings
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
27 Jun 2013
Author: monette | Category: "WKT", 95 % pass rate written exam, Adolphus Floyd, Advocate, ASL, Captain Kevin Donnelly, Captain Kevin Drue Donnelly, Captioner, captioning, captioning dictionary, captioning prep, Career Advancement, CART FAQ, CART provider, CART/captioning, Certify NCRA RPR Test Prep, Certify NCRA RPR Test Prep WKT skills RMR RDR CSR CCR, Certify NCRA RPR WKT skills RMR RDR, Coach, Coaching, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Accuracy, Court reporting students, court reporting test prep, court reporting tests, Court Reporting Whisperer, CRRbooks.com, CSR RPR, Dolphin Ward Floyd, Goal Setting, Hard of Hearing, HCV, Hep C, hepatitis C, Hepatitis Researcher, HOH, home-study, HV with HCV, Interpreter, Kevin Donnelly, Kevin Drue Donnelly, Kevin's Sister, Life Coach, Management, Monette Benoit, Monette's Mindful Management, Monette's Musings, Monnie Floyd, Motivation, NCRA, NCRA Court Reporters, NCRA prep, NCRA RPR Test Prep, NCRA RPR Test Prep WKT skills RMR RDR CSR CCR, NCRA test prep, NCRA Test Prep WKT, NCRA WKT, Oral Deaf, pass tests, pass WKT, Prep Court Reporting, Prep Court Reporting Tests, RDR CSR CCR, Real-Time, Real-Time Rules, realtime dictionary, RMR RDR CSR CCR, RPR Test Prep, RPR Test WKT, Sign Interpreters, technology, Test Prep, The Panama Story, time managment, Try Harder; Each Time You Try Harder, Tutor, Tutor & Empowerment Coach, Tutoring, Veterans, Veterans Helping Veterans, vets and families, webcasting, WKT prep, Written Exam, Written Knowledge Test, written test, www.CRRbooks.com, “Did I help You?” Chief Reporter | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Exactly Why Am I Doing This Now? Part I of III
By Monette Benoit, All Rights Reserved.
May 1, 2013
The requested tutor and empowerment coaching appointment began with a simple question.
My question to the court reporter was simply, “How are you?”
There was a loud sigh. The answer began, “I am so tired of …” I watched the clock. How long? Over five minutes. I did not peep one word as I listened. After a noticeable silence, the court reporter asked me what I was thinking.
Soflty, I said, “Wow, that was almost a five-minute literary test. Now please tell me what you really think.” She howled with laughter.
Ah, court reporters and court reporting students.
When someone asks us what we think, and the question is posed by someone (my opinion here) related to our field, we can really let the words fly, yes? Yes.
This individual and I have worked together in the past. She emailed with a question requesting numerous sessions.
Again, I found it interesting that the tenacity and goals that were set by this person while enrolled in court reporting school (her words) “who would never make it out of school fast enough” were now similar to today’s scheduled session.
“I’m not going to spend another dime to improve my skills when I have paid so much to get where I am.” (I remained silent.)
“I know people can do what I am trying to do now. If they can do it, why can’t I? I want – No, I need to earn more money. I didn’t go to court reporting school to be at the bottom of a seniority list with working court reporters after this period of time, did I?” (I remained silent.)
The sentence I truly enjoyed (professionally and personally here), “I’ll just get there and take it from there when I do get there, okay?”
I listened to this gainfully employed court reporter.
“The support on my software is about to expire. I have to pay for that, too. And the support on my new writer is about to expire. More money there! All that adds up to a lot of money and it is due very, very soon!”
The reporter summed it up, “I just am wondering exactly why I am doing this now …”
And there we had it. The dancing zebra in the room was bowing and exiting.
Now that the energy had been expelled in a healthy manner – and we were clear that we would focus together – we began an open dialog for the goals.
Part II of III is posted May 15, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted May 24, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
01 May 2013
Author: monette | Category: ADA, Advocate, ASL, Big D, Captain Kevin Drue Donnelly, CART provider, CART/captioning, Coach, Coaching, consultant, court reporter test prep, Court Reporter Tutor, court reporting test prep, court reporting tests, Court Reporting Whisperer, Deaf, Hard of Hearing, HCV, hepatitis C, HLAA, HOH, home-study, HV with HCV, Interpreter, Management, Monette Benoit, Monette's Musings, NCRA, Oral Deaf, Remote Interpreting, RID Sign Interpreter, SHHH, Sign Interpreters, technology, Test Prep, The Panama Story, Tutor & Empowerment Coach, Uncategorized, Written Knowledge Test, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
How’d That Happen? And Real-Time Captioners, Part III of III
By Monette Benoit, All Rights Reserved.
April 2013
Part I began: As we listen, as we scan and troll, now and then a moment may stop us in our tracks. Each track depends on where we are at that moment. Each track when viewed over one’s shoulder, as hindsight, may appear to be very different.
And this is why I am still tilting my head asking “How’d that happen?”
Recently a mail list shared by court reporters, captioners, CART (Communication Access Realtime Translation) providers, instructors, and students, someone posted a link “Appendix A, Hourly Pay for Real-Time Captioners.” Levels were identified with hourly rates. Each level states, “a minimum captioning speed of … and recommendation by the Director.” Appendix A ends: …
Part II began: Yet I know in 1993 when I began to CART in San Antonio, Texas, the sign interpreters negotiated (they used that word) for me “since you arrive with all your equipment and work solo.”
Back then there was no word for CART.
Part III: We became a team, all working together. Why? To provide the best service we could together is my humble reply. And we have had a lot of fun in “our” trench together, and the interpreters continue to be my friends and my advocates.
They tease me that that the only equipment they purchase is the one-color outfit. (Interpreters usually wear one color, so individuals needing their skills watch hand motions and facial expressions without distractions of colors and designs.)
And they teased me, “You? George Carlin has a routine about packing, then packing with less to then pack with less. Have you heard Carlin’s routine?” Their teasing was not mean spirited. Oh, I listened.
I listened to their teasing, their wisdom, their teaching how I should structure my rates. They taught me when there was no one to ask.
Remote interpreting has changed their world, even as it has changed for CART providers.
Now we are where are. We knew then that the MTV generation would change the world. We knew then that cochlear implants would change their world. We knew then that our technology “captioning without video” (as many referenced CART after my work) would change the world.
Now we have the ability to look over our shoulders and to reflect from whence we have come, where we are now, and where we seek to direct our paths.
Yet I am still pondering, how is it that a college posted qualifications and rates for “Real-Time Captioners” that might stun many who completed court reporting school and purchased equipment to provide this CART service?
I also wonder too, if hourly rates will decrease the way broadcast captioning rates did years ago?
Once the requested lower fee was met, there was a free-fall as contracts were pulled. Rates fell astoundingly until a new low was met. (Rates have since fallen.)
Sign interpreters who learned about the decrease(s) – when our equipment costs to provide services was well documented as not for the faint of heart – were amazed. They murmured to me, “And with your expenses …”
Frequently, I softly asked my friends, “How much – you two now?”
I learn(ed) two interpreters often working 20 minutes each reflects higher than my amount.
Then I am softly reminded, “And our clock starts when we leave home – with mileage. Have you ever thought about sign interpreting? It pays better.”
September 2012, I wrote in my JCR (Journal of Court Reporting) column “Beyond The Comfort Zone,” and blog “Monette’s Musings,” the article “You All Start In CART Now, Right?” That was almost six months before reading about the college’s requirements. Will we ask ”Disabled Students Programs and Services” we are being justly compensated for the skill set and for the equipment we provide, alone, hour after hour?
Working to preserve the record – wordsmiths that we are – we rise to each request. Thus, looking ahead and not over my shoulder working yet another late evening, I have to ask, “How’d that happen?”
Part I of III is posted April 7, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted April 11, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted April 27, 2013, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
27 Apr 2013
Author: monette | Category: ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, Captioner, captioning prep, Career Advancement, CART FAQ, CART provider, CART/captioning, Coach, Coaching, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court reporting students, court reporting test prep, court reporting tests, Court Reporting Whisperer, CRRbooks.com, Deaf, Dolphin Ward Floyd, Goal Setting, Hard of Hearing, HCV, Hep C, HOH, home-study, HV with HCV, Interpreter, Kevin Drue Donnelly, late deafened, Life Coach, Management, Monette Benoit, Monette's Musings, Motivation, NCRA Court Reporters, NCRA prep, NCRA test prep, NCRA WKT, Oral Deaf, RDR CSR CCR, Real-Time, realtime dictionary, Remote Interpreting, RMR RDR CSR CCR, Sign Interpreters, Students, Test Prep, The Panama Story, time managment, Tutor, Tutoring, Veterans Helping Veterans, Written Knowledge Test, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Wheels Slowing Spinning? What’s Your Motivation?
Part III of III
By Monette Benoit, All Rights Reserved.
October 2012
Part I began: If you could do anything with your life what would it be?
What would you ‘really’ do with your time, your heart, your ears, and your hands?
Would you share your court reporting skills with individuals who are waiting to ‘hear’ from you?
Would you work in court? Would you focus on specialty freelance reporting? Would you really work with attorneys? (Yes, I asked that question.) Many of us have enjoyed the thrill of working with attorneys and many still do now.
Would you provide CART (Communication Access Realtime Translation)?
Would you learn sign language to have the ability to share your top-shelf skills to communicate with all your consumers? Would you learn about the Little D world, Big D, oral deaf, late-deafened, and hard-of-hearing children and adults?
Would you caption? Would you be able and willing to caption during the evenings, weekends, and holidays? It goes with the territory for many broadcast captioners. I know captioners who have shared with me that they spent years writing “down the hall” or “in the basement” or “upstairs” away from their family, yet were able to hear family laughter and loud voices. Would they do it all again? Many state they would.
And there will be individuals who will read this column, tilt their heads and think, “I am doing what I really want to do. I am.”
To that I say, “Bravo.”
Part II began: Yet if you could do anything with your skills, have you made a list to find out what “that anything” is? Have you listed what you would have to learn, what you would need to finish, to accomplish that list? I know people like the term “bucket list.” If those words for you, great.
If your heart is almost full after working, or you believe it would be “fuller if …” then perhaps now is the time for you to peek up from that desk. Now may be the time to move away from some of the daily drama that we “know” fills our busy world.
When we know a commute will require a longer drive-time on a particular road, we make different choices, yes? We find another road or perhaps we leave at another time, if that is possible. Often, we will do our darnest to avoid sitting in that darn traffic.
We avoid sitting with the wheels slowly spinning.
Are your wheels slowly spinning? What is your motivation?
Part III: What would motivate you to act on your motivation once you define specifics?
Is money again at the top of the list? When was the last time you left a job, onsite or remote, as a court reporter, captioner, CART provider, or student and felt that you had pitched your best? When did you last know you accomplished what you had planned and had worked toward?
Perhaps you want to raise your expectations for your world and to believe that you do have the coping skills to live the life you planned.
When I listen to individuals sharing their dreams, their hopes, their expectations, their fears, and yes, their successes, I am honored at what is shared straight-up, no excuses given. Court reporters tell it like it is. Really straight-up.
As we prep to roll into the holidays many of us will spend time helping others. We will schedule our time around other people’s schedules, personally and professionally, adding to the expectations of others with our hearts, our ears, our hands, and our time.
I want to suggest that you remember you are an investment that will multiple into grand, new paths when you are truly making the best choices for you.
What is your motivation to get up each day? For what are you grateful each evening and within your quiet moments?
My wish is that your goals, your dreams, will begin to whisper to you.
I wish that your whispers will become dreams, then goals.
Your goals will become committed statements.
Your statements will become reality.
You are what motivates me as I finish this article late in the evening on another extended deadline.
So many reporters and students have crossed my path as a result of my years of court reporting, publishing books and CDs, learning how to provide and then sharing CART, captioning, teaching, tutoring, coaching, public speaking, and sixteen years writing this JCR (Journal of Court Reporting) “Beyond The Comfort Zone” column.
Tonight I am working with eyeglasses that are broken (yes, we just move forward, don’t we?). I am helping my mother continue to deal with serious health issues as she grieves the death of her husband (my dad) of fifty-eight years. Then I read an email or receive a message wherein you share. The spark(s), and sparkle, in many of you is what motivates me, and I thank you.
Part I of III is posted October 4, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted October 18, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted October 30, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
30 Oct 2012
Author: monette | Category: Advocate, ASL, Big D, Captain Kevin Donnelly, CART provider, CART/captioning, Coach, consultant, court reporter test prep, Court Reporter Tutor, Court reporting students, court reporting test prep, Court reporting tutor, Court Reporting Whisperer, Deaf, Goal Setting, Hard of Hearing, HCV, hepatitis C, HOH, home-study, HV with HCV, Interpreter, Kevin Drue Donnelly, late deafened, Life Coach, Monette Benoit, Monette's Musings, Monnie Floyd, Motivation, NCRA, NCRA Court Reporters, NCRA prep, pass tests, Prep Court Reporting Tests, Real-Time, Remote Interpreting, RMR RDR CSR CCR, RPR Test Prep, Sign Interpreters, technology, Test Prep, The Panama Story, Tutor, Tutor & Empowerment Coach, Tutoring, Uncategorized, WKT prep, Written Exam, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Weeding, Inner Landscapes, Nuclear Implants, Part III of III
By Monette Benoit, All Rights Reserved.
Part I: The sun is shining; it is almost 80 degrees in Texas as I write this column in March.
Winter was mild here and after months and months with severe drought and watering restrictions, we have rain. We have much rain. …
Part II: Many court reporters and court reporting students share they are overwhelmed.
As I help each person, I hear conversations where individuals want to “cram” (my word) years of schooling and work into an extremely short period of time with “extreme changes” (their words).
Perhaps “inner landscaping” needs to be defined.
Where does one begin?
As this varies with each person’s goals and commitments I advise starting with a position we clearly define to advance forward into a steady adventure.
Steady strength building (my term), in my opinion, prevents burn out with goals that may be(come) challenging.
Again, this will change with each person.
Inner landscaping involves weeding out what is not working and planting seeds for growth that will now organize your skills and your desired skills. …
Part III: Individuals in our field desire to improve and to advance management techniques.
Where are you stuck?
Where do you think you are stuck?
What weeds do you want to eliminate to avoid frustration and wasting time (words often shared with me)?
So where does the “nuclear implants” from the title come into this month’s column?
Simply put, I thought you would enjoy this true event.
As I was “weeding” this article, my office received a phone call.
I was informed I needed to promptly return the call as “they need help for someone with a nuclear implant.”
Yes, I promptly returned the call.
Yes, the individual has a (long) job title specific to assisting consumers and individuals with specific requests.
The person making the request then stated, “The reason for phoning is to have you translate the language for nuclear implant people.”
Yes, I am sure the request was for a cochlear implant – not nuclear implant – and translation of a language is not necessary.
As a court reporter I listened and was then informed by this individual what “all we really need is your lowest price to translate the language for those nuclear implant people? That’s all we want to know.” Imagine that.
Weeding, inner landscapes, and nuclear transplants.
Our work and our world is changing.
I believe that you deserve to remove the weeds (this may include people, too) in your world.
You deserve to customize your inner landscape and to enjoy the process.
And I wish you persistence on your path.
As I finished this article, the mail was delivered.
The postal lady said, I kid you not, “Here you go. I spent the last several days weeding my yard and my mother’s yard. She’s too old, 96, to do it by herself. It sure is soothing to weed, isn’t it?”
I blinked hard and tipped my head.
She said, “At the end of my busy day I actually look forward to going out there and just ripping those weeds up out of the ground – roots and all!”
I bowed my head, smiling.
“Yes indeed,” was my only reply.
She wiped the sweat off her forehead with her elbow and upper arm.
She laughed, “I work hard all day outdoors, too, to then go out there and go get ‘em. That’s how I’m relaxing now. And I find it soothing. I get to think and plan my next day and my world. Whoever thought I’d actually look forward to that?”
I smiled and watched her depart. Yes indeed.
Weeding helps her to sort the details and to plan her world.
And you? What helps you?
Part I of III is posted June 1, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted June 21, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted June 29, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
29 Jun 2012
Author: monette | Category: ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, Captioner, Career Advancement, CART FAQ, CART provider, CART/captioning, Coach, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Accuracy, Court reporting students, court reporting test prep, Court reporting tutor, Court Reporting Whisperer, Deaf, Goal Setting, Hard of Hearing, HCV, hepatitis C, HOH, home-study, Interpreter, Kevin Drue Donnelly, late deafened, Life Coach, Monette Benoit, Monette's Musings, Motivation, NCRA Court Reporters, NCRA test prep, Oral Deaf, Real-Time, The Panama Story, time managment, Written Exam, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
How To Write Ineffectively, Part III of III
By Monette Benoit, All Rights Reserved.
“There’s A Lot Going On In The Circus”, March 2012, included one sentence that has resulted in (many, many) private emails from students, court reporters, CART providers, and broadcast captioners.
I have been asked to elaborate. …
Part II: Is the problem not having the word translate correctly? That is fixable.
Is the problem being in over one’s head with a job that is too technical?
Knowing when to ask for backup and seeking help is essential here, too.
Have you ever written a test or a job where you thought the speaker(s) would never stop talking?
Have you endured and stayed in the chair while the words were “way” fast, too difficult?
Yet, when the event finished, the earth did not swallow you (I have prayed for this, CARTing to large screens).
Part III: Writing every day and not progressing? What is tranning correctly, and what is an error is, again, going to be very different for a student and reporter taking a 5-minute test and a court reporter, CART provider, or captioner, providing the verbatim, accurate record.
Do you know your software? Are you trailing when you make the error? Are you dropping multiple words? Do you know your theory? Can you fingerspell the word? (I cannot tell you how many individuals tell me they have never been able to do this and will never be able to accomplish fingerspelling.) Learn to fingerspell words, know what is in your dictionary, fingerspell the dang word and get on to the next word. Really.
Do you have test anxiety? Anxiety contributes to errors.
Where did you excel on a test or on the job? What enabled you to feel good, to sit taller, to know you were doing a great job? Focus on that, too.
Good writing – excellent writing is vital.
Analyze what is working for you and what needs improvement.
The “evidence” is right there in front of you. Truly.
Are you taking vitamins, exercising, sleeping more than five hours a night?
(I am making a point with five hours a night unless you are one of the special people like Betty White, 90 years old, who only needs four hours. Standard? Not for many of us, right?)
If you are writing ineffectively I want to ask what appears to drain you?
Are you enjoying your schooling and career adventure? (It is a path with great learning curves, my opinion.)
Are you satisfied at work?
Do you feel that you are working far too many hours? That may contribute, too.
Many reporters tell me that they are “now expected” to do more and now receive less income.
Many individuals, during coaching, tell me that they “resent” this.
If you feel overwhelmed, while working privately with you, I would ask if you have any area in your life where you feel true joy.
When students were truly overwhelmed, I encouraged students to come to the SAMM Center, San Antonio Metropolitan Ministries, a homeless shelter in San Antonio, and work the chow line with me. Really.
What charges you and inspires you? This is unique for each of us.
If you are focusing on how to avoid writing ineffectively, I would recommend that you enroll in a seminar, a webinar, request private tutoring/coaching.
Attend a convention to find the spirit and enthusiasm that brought you into this wonderful profession in the first place.
Conventions and online gatherings share enthusiasm and expertise from gifted professionals.
I always learn from each event “and” the person who asks the question that may appear simple to others. These events are wonderful for recharging you.
Will you ever write a perfect test, a perfect take, a perfect job, a perfect class and perfect show? Perhaps, my friend.
This is always our goal, yes?
Find the resistance, take charge, and confidently move forward while writing effectively.
Opportunities are waiting for you. Waiting for you.
Part I of III is posted May 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted May 15, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
25 May 2012
Author: monette | Category: ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, captioning, Career Advancement, CART FAQ, CART provider, CART/captioning, Coach, Coaching, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Accuracy, Court reporting students, court reporting test prep, Court reporting tutor, Court Reporting Whisperer, Deaf, Goal Setting, Hard of Hearing, HCV, hepatitis C, HOH, home-study, HV with HCV, Interpreter, Kevin Drue Donnelly, late deafened, Life Coach, Monette Benoit, Monette's Musings, Monnie Floyd, NCRA Court Reporters, NCRA prep, NCRA test prep, NCRA WKT, Oral Deaf, pass tests, Prep Court Reporting Tests, Real-Time, realtime dictionary, religious events, Remote Interpreting, RPR Test Prep, Students, technology, The Panama Story, time managment, Tutor & Empowerment Coach, Tutoring, Uncategorized, Veterans Helping Veterans, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
There’s A Lot Going On In The Circus, Part III of III
By Monette Benoit, All Rights Reserved
Part I: Privately working with students and experienced court reporters a theme appears with each person. A desire is born. A wanting is experienced. Boundaries are removed. Fences (insecurities) are lowered. …
Part II: Students and court reporters know how to work and how to write ineffectively.
In short, we know what does not work.
When the circus is loud and stomping around your home and/or work place, it can be colorful.
Yet when we permit the circus to remain at the forefront in our daily and weekly schedule we witness shifts in our empowering moments. …
Part III: Our circus may have colorful connections; yet we know that every word, and every new skill, every new goal, and every new item added on our to-do list will change the whole enchilada.
And this can be a good thing when we are the masters at the circus gate, and when we are the one who remembers to set aside time to reach our personal and professional enrichment.
When we have the tools to know how to successfully write each word, how to succinctly respond and react to each action which may have power over our journey, we are one step toward mastering our crossroads.
We can be the conductor in “that there” three-ring circus.
Oh so true, many of us have been inside the circus so long that the circus feels comfy and familiar.
Coaching, I frequently comment to students, reporters, and to court reporting instructors, “There’s a whole lot you got going on in that there circus.”
Each person responds with sincere, honest replies.
Every student, every reporter and every instructor, shares full and complete accountings to their circus. I’m talking sustained, detailed descriptions. Many, just listening to their own words, laugh saying, “Did I really just say that?”
When we step back and look around, many of us are amazed at what we are actually accomplishing while in the circus each and every day.
Thus I ask you to listen to your words containing “should, could, need, want” and to then listen to your circus.
I am not requesting a complicated flowchart with systematic details and annotated exhibits.
I am suggesting that you (me, too) may be permitting exterior people and exterior energy to divert you away from your true “expansions.”
Do you have a lot going on in your circus?
Ask yourself this question three times a day, and you will know the answer.
You will know where you are headed and where you want to be.
The circus then becomes a focused mindset enabling each of us to transform our world moment by moment.
“Monette’s Circus Survivor Manual” is a simple yet powerful tool when you are the chef to your whole enchilada – and you are not on autopilot.
Part I of III is posted March 2, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted March 20, 2012, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
29 Mar 2012
Author: monette | Category: ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, Captioner, Career Advancement, CART provider, Coach, court reporter test prep, CRRbooks.com, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, home-study, HV with HCV, Interpreter, late deafened, Life Coach, Management, Monette Benoit, NCRA Court Reporters, NCRA RPR Test Prep WKT skills RMR RDR CSR CCR, Oral Deaf, Real-Time, Remote Interpreting, RID Sign Interpreter, SHHH, technology, Uncategorized, Written Exam | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
“I Love You,” He Squealed, Part III of III
By Monette Benoit, All Rights Reserved.
Part I: He squealed, “I love you!” at the top of his lungs, multiple times, before he was physically removed, gently and lovingly.
How did that happen? The morning began quietly. …
For three months I had been looking for a robe for my hospitalized father and thought perhaps this national store might have one.
Men’s robes are hard to find – outside of Christmas, I am learning. Within the store that did not have men’s robe I saw huge signs. I selected three items, and with two coupons, I went to the intimates counter. (Lines are always shorter.) …
The youngster said, loudly, “Papa chair!” The couple near the child gasped. …
Part II: Then he blew a loud, large raspberry on my arm. That’s when the couple accompanying the child stepped in. They were mortified. Me? Not at all.
The man said, “I’m so sorry! We’re taking him out to be around people. His parents are getting a divorce – six long months! – both are deaf.
“They can’t find interpreters to help them in court. The case continues to be delayed. We’re helping our daughter. She’s deaf.”
Part III: Many professionals now wonder if the lack of words by the young child is due to marital conflicts (“awful things” they said) and “that divorce that is dragging on and on and on.”
“We are taking him with us now to help him to learn to speak.”
I listened, softly sharing what I felt was appropriate.
The grandmother commented that she was impressed I knew sign. She said, “I never learned.”
I did not blink; I did not judge.
She continued, “I never learned because sign interpreters in my daughter’s schools were always changing. Each did a different sign language. There are many.”
I replied, “Yes, 22, as I understand.”
She continued, “Each day my daughter’s signs changed, and I couldn’t keep up … working and raising my children.”
She looked away. She looked so sad.
The grandfather had stepped away, down the aisle. I signed to the youngster; he didn’t sign back.
His grandmother, “I’m so sorry for what he’s done to you. We are going to correct that.”
Again, I repeated that I was fine.
I touched her arm and looked to the young boy.
Then I signed the ASL “I love you” sign.
The child gasped, opened his mouth wide and squealed, “I LOVE YOU!! I love you! I love you!!”
His grandfather scooped him up in his arms while the child loudly repeated his words. He waved the sign overhead with his right hand.
Then I signed the private, family ASL “I love you” sign.
He promptly wiggled out of his grandfather’s arms, solemnly stood on the floor facing me, feet apart, and with sincere emotion, signed a sentence to me and ended the sentence with the formal “I love you” and a salute.
His grandmother now had a pen.
Would I write down the name of the sign interpreting company and details that would help her? “Yes, ma’am.”
I asked if they were members of CODA, Children of Deaf Adults with a national association, state and local chapters?
No, they had never heard of that group.
I maintained my court reporter posture, no facial emotion.
I wrote the name of groups, words, information, and phone numbers that I knew would benefit this family.
When I finished, the grandmother hugged me.
The child was still holding the formal “I love you” sign.
The grandfather was mouthing “thank you” over and over.
Again, he scooped up his grandson and began to walk away.
I could hear the child with his loud, louder and then still louder, “I love you!” as they left the department and entire area of the store.
When I slowly looked back to the register, customers and staff were frozen in posture.
The cashier said, “I knew a deaf person once.”
I did not roll my eyes or exhale.
I listened to the young voice shrieking “I love you!” which could be heard throughout the entire store as he was carried to the front doors.
And I wondered, “What do others think is happening right now?”
My path may never cross this young child or grandparents again.
When I least expect it my path is changed.
The messenger that day was a 4-year old who squealed with delight and grandparents who hugged me for helping their family.
Returning to my office, I placed calls to referrals, adding details, if the grandparents phoned. Each promised to do all they could to help.
I never learned the youngster’s name, yet I will always remember his bright spirit and his signed words.
I wish only the best for the young child who kissed my arm twice, then blew a raspberry. That day, in Intimates, he truly touched my heart, and I left without the robe for my father.
Telling Dad about the event later as a patient in Warm Springs Hospital, Dad smiled a sweet smile and giggled.
Robeless, Dad was ‘working’ to walk again.
He continued to repeat, his mantra, “I still have things I want to do. Busy. Busy. Busy. That’s me!”
And I walked, ever so slowly with Dad, nurses on his left and right, as he pushed himself with each step, holding machines, wires, IVs.
He did not want anyone’s help. “No! “I can do this by myself!” Each time, the nurses would raise their eyebrows and look to me. Each time, I would smile and say, “That’s ‘my’ dad …”
After a walk, we both rested.
Dad smiled a sweet smile as I described details that I am unable to share here.
That day, Dad, the teacher, social worker, guidance counselor, husband and father, agreed with me that the messenger was a 4-year old child learning to speak who clearly has buckets of love he wants to share. Buckets of pure love and grandparents who wish a better world for their family. Amen. May it be so for all of us.
Monette Benoit may be reached for tutoring and coaching: Monette@ARTCS.com and Monette@CRRbooks.com
Part I of III is posted October 5, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted October 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted October 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Have you failed NCRA’s RPR, RMR or a state court reporting exam?
Monette wants to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Coaching and tutoring topics include:
• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and coaching?
• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college.
She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, students and instructors.
She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home, remote, students.
Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.
28 Oct 2011
Author: monette | Category: "WKT", ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, CART/captioning, Coach, college CART, consultant, court reporter test prep, CRRbooks.com, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, Interpreter, late deafened, Life Coach, Monette Benoit, Monette's Musings, NCRA Court Reporters, NCRA WKT, Oral Deaf, Remote Interpreting, RID Sign Interpreter, SHHH, Students, technology, Uncategorized, Written Knowledge Test | Tags: Court Reporting Whisperer, Tutor & Coach, Tutor & Empowerment Coach
“I Love You,” He Squealed, Part I of III
By Monette Benoit, All Rights Reserved.
He squealed, “I love you!” at the top of his lungs, multiple times, before he was physically removed, gently and lovingly.
How did that happen?
The morning began quietly.
While running errands I had a store coupon for 20 percent off everything in a store. At the door, I was handed another 10 percent coupon.
For three months I had been looking for a robe for my hospitalized father and thought perhaps this national store might have one.
Men’s robes are hard to find – outside of Christmas, I am learning.
Within the store that did not have men’s robe I saw huge signs. I selected three items, and with two coupons, I went to the intimates counter. (Lines are always shorter.)
A couple was at the register; a youngster played with a small, yellow truck on the carpet.
A high-back wood chair sits near the counter.
I sat in the chair for a moment with the hangers in my left hand.
The youngster said, loudly, “Papa chair!” The couple near the child gasped.
I nodded gently and said, “I’m good.” I looked to the child and in ASL, American Sign Language, I signed, “Now Baby Bear chair.”
Raised the daughter of two educators, (mother with a degree in special elementary education, brother born “special needs”), I am comfortable and often entertained by such moments.
The boy repeated “NO!!! Papa chair!”
Me, voicing softly and signing, “Was Papa chair. Now Baby Bear chair.”
He gasped, picked up his truck (put it in his mouth). Then he walked to me.
He took the truck out of his mouth and kissed my left arm – a big, messy kiss.
I paused before wiping my very wet arm. I removed the items to my right hand. The items I was holding (on sale 20 percent without the two coupons) now were suspended in the air.
Then he blew a loud, large raspberry on my arm.
That’s when the couple accompanying the child stepped in.
They were mortified. Me? Not at all.
The man said, “I’m so sorry! We’re taking him out to be around people. His parents are getting a divorce – six long months! – both are deaf. They can’t find interpreters to help them in court. The case continues to be delayed. We’re helping our daughter. She’s deaf.”
Part I of III is posted October 5, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted October 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted October 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
05 Oct 2011
Author: monette | Category: Advocate, ASL, Big D, Captain Kevin Donnelly, captioning, Career Advancement, CART FAQ, CART/captioning, Coach, Coaching, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court reporting students, court reporting test prep, CRRbooks.com, Deaf, Goal Setting, Hard of Hearing, hepatitis C, HOH, Interpreter, late deafened, Life Coach, Management, Monette Benoit, Motivation, NCRA test prep, Oral Deaf, Real-Time, RID Sign Interpreter, SHHH, time managment, Tutor, Tutoring | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
My Village Chief is HOH, Part III of III
By Monette Benoit, All Rights Reserved.
Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.
He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.
When he turned his head, I saw the aid. Then, I saw the second hearing aid. …
Part II: He paused, “Can any court reporter do that?” pointing to flawless live captions.
I ducked my head, thinking … thinking. He leaned in to hear my answer.
“May I ask you something first?” I asked softly.
He nodded. Slowly, I asked, “Can any GP, general practicioner, any doctor, do what you just did?”
The doctor looked puzzled.
I asked, “Can any doctor go into an organ, one bleeding for months from cancer radiation not knowing what the doctor will find, eliminate multiple blood clots, clean the organ, and assist the patient – all in realtime – as you just did?”
He shot back in his chair, “No!”
I leaned into my village chief, “That’s my answer to you.” …
Part III: A nurse ran into the room with a phone. She said slowly, loudly, “HERE! When it rings, you answer, okay? The cardiologist will phone, okay!?”
My village chief paused before he looked away. I saw it.
Everyone could hear that nurse.
When the phone rang in my village chief’s hand, the nurse loudly said, “It’s ringing!!” He looked to the floor and said nothing before he placed that phone to his ear.
Soon, he departed without looking back, “We have to do this before this patient leaves Recovery. We only have minutes.” I thanked his back as he exited. Yes, he heard me.
A cardiologist appeared.
Soon, I answered my parent’s questions, and chose not to volunteer details while anesthesia and specialists were flowing in and nearby – all in realtime.
Then I drove to the one parent, recuperating after 57 days in hospitals now able to sit up.
I left out “Really bad. Could die …”
I focused on, “The doctors are wonderful.”
I checked meds, fed my parent, took out the trash, drove home.
That night a package arrived. (I receive a JCR, Journal of Court Reporting, for my library due to this column.) I was surprised to see the March 2010 JCR, not a current edition.
The cover detailed court reporters reporting veterans’ stories. My column that month was “A Number Of Firsts” profiling Karen Sadler, Ph.D., self-described “severely hard of hearing,” and Karen’s path to doctoral studies.
The next day I took the NCRA JCR, within envelope (to avoid others seeing my magazine), and waited for my village chief.
In IM-ICU I said, “I think this is a sign that I’m supposed to give this to you. I circled HOH and veterans articles you might enjoy.”
The proud WW II vet said, “I have multiple surgeries, and I’m helping doctors tonight. I’ll read this before I go to bed. Promise!”
He patted my arm; my JCR was tucked under his left elbow. Then, he ran down the hall to his next surgery.
We see each other often now with two parents hospitalized for seven-plus months.
Recently, a parent was re-admitted through ER, then moved to the surgical floor.
Married 57 years, my parents were 500 feet apart before an ambulance transported one parent to another hospital without letting them see each other.
When I see my chief, I call to his back (he hears), “Hey, Village Chief!”
He always turns around, “Hi! I have a patient …”
I smile, “I know. You have a patient waiting in surgery.” “Yes,” then sprints off.
When he has a moment, I share a hug.
Privately, I share events that baffle me.
“There’s too much blood – on the floor, the patient, in a cup on a shelf, in the cath; the patient does not know where the door is. Still the hospital is working to discharge this ICU patient today.”
He listens, sharing private opinions. Private opinions.
The hospital did discharge the patient hours later. I insisted that my concerned “are charted” for this patient.
The patient, my parent, was readmitted approximately 7 hours later with a 103 degree fever.
The ER staff was adamant that the hospital never should have discharged this patient, and the patient would have died that night if the patient had not returned to the ER.
I immediately requested my village chief.
He stepped back in, again this man saved my parent’s life – again – and I am listening to this wise doctor who has a passion for his work – again.
My village chief is hard of hearing, and I would have it no other way. He has saved my parent’s life so many times I have lost count.
This is perfect in my world right now.
And now I thank each of you, court reporters, broadcast captioners and CART providers for all that you do to help others – to include my village chief. Thank you, mon amis.
Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
23 Sep 2011
Author: monette | Category: ADA, Advocate, ASL, Big D, CART provider, Coach, consultant, Uncategorized | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
My Village Chief is HOH, Part II of III
By Monette Benoit, All Rights Reserved.
Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.
He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.
When he turned his head, I saw the aid. Then, I saw the second hearing aid.
Part II: He paused, “Can any court reporter do that?” pointing to flawless live captions.
I ducked my head, thinking … thinking. He leaned in to hear my answer.
“May I ask you something first?” I asked softly.
He nodded. Slowly, I asked, “Can any GP, general practicioner, any doctor, do what you just did?”
The doctor looked puzzled.
I asked, “Can any doctor go into an organ, one bleeding for months from cancer radiation not knowing what the doctor will find, eliminate multiple blood clots, clean the organ, and assist the patient – all in realtime – as you just did?”
He shot back in his chair, “No!”
I leaned into my village chief, “That’s my answer to you.”
I paused, “Court reporters are trained with meticulous skills. My answer, to you, is captioners who write live, with excellent translation, are trained differently than official and freelance reporters – similar to a GP and someone like you – each well trained, each working with different details – all in realtime.”
(I had not had food or fluids in hours, was seated in another hard chair and hoped my answer was respected for my profession.)
He threw his head back and laughed. He touched my left knee, softly saying, “Thank you.”
I paused, “For what, sir?”
My village chief, “For helping people like me – every day. Thank you for what you do and for what your profession does for people like me.”
I beamed for one clear moment.
I felt a surge of pride for my profession.
Our moment was quickly interrupted.
A doctor ran in, “The heart is in dangerous range.”
My village chief, “I wish someone had a power of attorney, so I could call a cardiologist on this case now!”
I blinked, “I do.”
My chief, “You do? And it’s complete?”
I nodded, “Yes, sir. It covers the patient – not the hospital worrying about an ingrown toenail and their legal rights.”
Then I realized I had spoken aloud.
A nurse ran into the room with a phone.
She said slowly, loudly, “HERE! When it rings, you answer, okay? The cardiologist will phone, okay!?”
My chief paused before he looked away. I saw it.
Everyone could hear that nurse.
When the phone rang in my village chief’s hand, the nurse loudly said, “It’s ringing!!”
He looked to the floor and said nothing before he placed that phone to his ear.
Soon, he departed without looking back, “We have to do this before this patient leaves recovery. We only have minutes.” I thanked his back as he exited. Yes, he heard me.
Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
12 Sep 2011
Author: monette | Category: "WKT", ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, CART provider, CART/captioning, Certify NCRA RPR Test Prep, Coach, consultant, court reporter test prep, Court Reporter Tutor, Court reporting students, court reporting test prep, CRRbooks.com, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, home-study, Interpreter, Kevin's Sister, late deafened, Life Coach, Management, Monette Benoit, Monette's Musings, Motivation, NCRA, Oral Deaf, Real-Time, technology, The Panama Story, Tutoring, Written Exam | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
My Village Chief is HOH, Part I of III
By Monette Benoit, All Rights Reserved.
Part I: My village chief sprinted into a parent’s hospital room wearing shorts, sandals (no socks), and a NCAA basketball T-shirt, Saturday morning.
He was all business, dressed casually. When he spoke his first two sentences, I knew. I listened and focused on the voice I know well.
When he turned his head, I saw the aid. Then, I saw the second hearing aid.
He scheduled surgery, shook our hands, left to return to (his words), “What else? NCAA playoffs. You can phone my home; here’s my number. Nothing by mouth after midnight, okay?”
My parent said, “I like him.”
The nurses, “The doctor can’t hear very well. Everyone knows he has problems on the phone.”
I had been quiet. “He has high coping skills. His hearing aids greatly assist him.”
A nurse with IVs and a bleeding cath line, “If you want to speak to him you have to speak loud.”
I said softly, “He is highly trained. Wearing two hearing aids, I have great faith in this man.”
Another nurse, “People have trouble understanding him.”
I did not roll my eyes. My parent asked (knowing I have worked with hard of hearing, HOH, and Deaf since 1993), “Do you think he can hear me, others, and operate with hearing aids?”
I smiled, “Very much so. He will do an excellent job.” The nurses remained silent.
The next morning at 7 a.m. we rolled into pre-op.
I said I would wait in the room for updates.
O.R. staff insisted that I wait in the designated surgical area.
I looked to the surgeon, “No. I’ll wait in the room for your updates.” He nodded; off they went.
Post-op the doctor sprinted into the room, “It’s much quieter in here. Thank you. Now let me tell you what happened.”
I asked if I could write medical terms he was sharing – technical terms – including “this is very bad – could kill … We have a cacophony of bad events …”
He nodded, “I know you’re a court reporter. Sure.”
I wrote new medical words. He gently corrected my spelling. I felt guided.
Then I said, “I need a village chief right now. It’s been so many months with two very ill parents. There’s so many doctors I can’t count. Many do not speak to each other as they ‘round’ giving different orders and meds. If you guide me, I’ll follow. Would you be my village chief?”
He beamed, nodded, and touched my left elbow.
Then he lowered his voice, “May I ask ‘you’ something?”
I nodded.
My village chief pointed to the TV (I had turned captions on), “I know you’re a court reporter, teacher and author; you do that.” (I had not spoken about my work.)
He paused, “Can any court reporter do that?” pointing to flawless live captions.
I ducked my head, thinking … thinking.
He leaned in to hear my answer.
“May I ask you something first?” I asked softly.
Part I of III is posted September 2, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted September 12, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted September 23, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
02 Sep 2011
Author: monette | Category: ADA, ASL, Big D, CART FAQ, Coaching, consultant, court reporter certification, Court Reporter Tutor, Deaf, Goal Setting, Hard of Hearing, HCV, HV with HCV, Interpreter, late deafened, Life Coach, Monette Benoit, Monette's Musings, Oral Deaf, Real-Time, Remote Interpreting, RID Sign Interpreter, RPR Test Prep, Uncategorized | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
“I Don’t Listen Well,” He Said, Part II of III
By Monette Benoit, All Rights Reserved.
Part I began: When the medical specialist stood over my mother’s ICU bed and said, “I don’t listen well,” I was sure he was joking.
My mother was admitted into the hospital via ER. We thought it was a virus or food poisoning.
Soon, she was in intensive care.
Mom spent nine days, including Christmas Eve and Christmas day, in ICU.
Part II: Several professionals pushed eyeglasses down their noses to look into my eyes and ask, “Who are you again?” when I asked a direct question, then fully listened.
After many moments (several weeks), multiple shifts, medical disciplines, specialties, third-party contractors, housekeeping staff, and daily rotating staff, I am focused upon how people react with our “full listening.”
I had not wanted to “out myself” as a court reporter.
In fact, I worked to share that I’m an author – or teacher.
I asked Mom or Dad not to out me.
Each time a parent detailed, “She’s a court reporter, and she’s worked in court,” I saw a reaction.
I shared that I am here as a daughter.
(Then I would think of the “Jerry Seinfeld” show, “Not that there’s anything wrong with that.”)
One doctor commented that he didn’t like that I was writing down words after people spoke. (I cannot make ‘that’ up.)
I explained that I write specific words to process the many, many (long) medical terms.
Perhaps I was asked not to write, not to make notes … and I listened to that request, too.
Then I wrote the details I might not have documented. A result?
One sampling: Mom received her “unavailable until Monday” scripted medicines (for an extreme rash) and had her teeth brushed late Saturday night. Really.
How was that accomplished?
I phoned late Saturday evening and said that I would bring my camera Sunday morning if Mom was not ‘treated’ with her meds and needs.
I was focused on preventing unnecessary suffering for the patient, my mother.
The hospital staff and I could not agree on the same focus.
Part I of III is posted April 7, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted April 26, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
19 Apr 2011
Author: monette | Category: ADA, Advocate, ASL, Captain Kevin Drue Donnelly, Captioner, captioning prep, Career Advancement, CART FAQ, CART provider, CART/captioning, Coach, college CART, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Accuracy, court reporting test prep, court reporting tests, Court Reporting Whisperer, CSR RPR, Deaf, Dolphin Ward Floyd, Goal Setting, HCV, hepatitis C, HOH, home-study, HV with HCV, Interpreter, Kevin Drue Donnelly, late deafened, Life Coach, Monette Benoit, Monette's Musings, Monnie Floyd, NCRA Court Reporters, NCRA prep, NCRA RPR Test Prep, NCRA WKT, Oral Deaf, pass tests, Real-Time, realtime dictionary, religious events, Remote Interpreting, RMR RDR CSR CCR, Test Prep, Uncategorized, WKT prep, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Conflicting Goals, Your Sandbox, And Circling,
Part II of III
By Monette Benoit, All Rights Reserved.
March 2011
Part I began: Listening to a court reporter I ‘heard’ a pattern.
The court reporter and CART provider, now gainfully employed, is seeking to advance goals. Great.
The court reporter has a full-time job. Great.
The court reporter and CART provider has full-time family responsibilities and a good commute. Fact.
Where did the ‘circling’ occur while I fulfilled this customized request to tutor and coach?
The circling, in my opinion, occurred with ‘conflicting goals’ (my term) during our tutoring and coaching schedule.
One goal would place the reporter in a specific ‘spot’ on a designated date.
Part II: I was not disrespectful when I laughed.
From my chair and window to the world it was a great comment from a professional with a tenacious personality who would do much to reach the sought goals. This is one determined individual. My laughter was true based upon the “bad marriage and trapped” comment.
Then, the court reporter also laughed. Long, hardy, loud laughter.
Sometimes we do need to throw the mud on the floor, yes?
Then we can clean it up and move on with a clear head (and timeline).
Once we agreed on the true conflicting goals, the court reporter and I then refocused with a finer attention to detail.
We ended our tutoring and coaching session with the experienced court reporter now stating this was “not feeling trapped in that bad marriage awaiting benefits each day.”
This focus on conflicting goals was a benefit.
Are you concerned that your job will end suddenly? (Many now are.)
Are you sleeping less because of your concerns? (Many now are.)
List your goals and note the distance between each, if any.
If you want to run a CART (Communication Access Realtime Translation) and broadcast captioning business and you are not near that target, you have work to do.
And that’s the good part.
We have multiple choices. We do. The court reporter and CART provider contacted me shortly after we mapped our new direction.
Part I of III is posted March 4, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted March 17, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted March 28, 2011, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette, The Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.
17 Mar 2011
Author: monette | Category: ADA, Advocate, ASL, Captain Kevin Donnelly, Captioner, captioning, CART FAQ, Coach, college CART, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Accuracy, Court reporting students, court reporting test prep, court reporting tests, Court Reporting Whisperer, Deaf, Goal Setting, Hard of Hearing, HCV, hepatitis C, home-study, HV with HCV, Kevin Drue Donnelly, late deafened, Life Coach, Management, Monette Benoit, Monette's Musings, Monnie Floyd, Motivation, NCRA Court Reporters, NCRA test prep, Prep Court Reporting, Real-Time, religious events, RMR RDR CSR CCR, technology, Test Prep, The Panama Story, time managment, Tutor, Tutor & Empowerment Coach, Veterans Helping Veterans, Written Exam, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
De-Can’t The I Can’t, Part III of III
By Monette Benoit, All Rights Reserved.
November/December 2010
Part I began: This November/December column was prompted after listening to an experienced court reporter express their “current mindset” during private coaching and tutoring.
The reporter, with vast experience, said, “I can’t do that. There can’t be no opportunities.” I was unclear if this was a comical statement or personal observation.
When the sentence was defined, at my request, the court reporter stated, “That’s really my opinion. But I really believe I can’t!” My reply was a simple, “Hmm. How’s that?”
This professional then listed a bucket of reasons and detailed explanations. Sentence after sentence began “I can’t …”
Due to “precise listening” in our court reporting field, we know there are high-frequency words and phrases. We know that all court reporting students are taught the phrase “I can’t” in a brief form.
As the holidays approach, I invite you to focus on the number of times you (I will include myself here) use the “I can’t” phrase.
What does this have to do with our work, our path? …
PART II began: I did not know the man, though I knew the national corporation.
Rather than discuss my shoe size with a list of questions clearly being trolled with multiple captioning and CART (Communication Access Realtime Translation) offices (he confirmed this trolling, upon my request), I asked that he print the list and send the questions to me. Mr. IT Man quickly said, “I can’t.”
I paused and said softly, “Sir, you are clearly reading from a list. You are clearly asking me proprietary questions about my business. I’d like to clearly see your name on letterhead due to the nature of your specific questions, which you are entering into a computer.” (I could hear him typing. Yes, he confirmed that he was entering my information into a company database.) Again the IT Man said, “I can’t.”
I thanked him for the opportunity to work with the national company and assured him that he would find competent help with this service request. …
PART III: When we turn the “I can’t” phrase around and define our moments and our events with words that are powerful, we note differences in our world, our work, and our schooling. We do.
I want to invite you to note the frequency in which you (and perhaps individuals you work and live with) use this phrase.
My opinion is the focus in the phrase is similar to a focus with red cars (as an example).
When someone points out a specific red car, and we make a mental note of the red car, there ‘seem’ to be red cars everywhere.
Recently, while coaching and tutoring two individuals, I listened to the high-frequency “I can’t” phrase – a lot.
When I drew attention to the phrase, each stated, “It would be impossible to not use the wording.” Hmm.
I invited each, a professional, court reporter, CART provider, captioner, instructor, and a student, to place a dollar in a jar every time they avoided the phrase “I can’t” and to reward the moment for each opportunity where there was a focus and a shift.
Was this successful? Yes.
Each shared that their personal and professional world changed – within a short period of time – from this one simple focus.
One individual donated the money from the “I Can’t Dollar Jar” to a charity; the other purchased a coveted item as a reward.
Words have power. Words define who we are at the moment.
Court reporters, CART (Communication Access Realtime Translation) providers and captioners are word people.
We are really, really good word people with sophisticated (finely-trained) disciplines.
“De-can’t the I can’t” and note the new moments and resourceful experiences that will begin to appear in realtime.
We have limitless choices with ‘huge’ potential.
Our choices then develop and unfold when we revise, amend, and modify our wording and our focus.
And what might you do with a “I Can’t Dollar Jar?” Oh, the possibilities … Happy Holidays.
Part I of III is posted November 14, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part II of III is posted December 2, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Part III of III is posted December 15, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
—–Monette, named the Court Reporting Whisperer by students, may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
15 Dec 2010
Author: monette | Category: "WKT", ASL, Captain Kevin Donnelly, Captioner, CART provider, Certify NCRA RPR Test Prep, Court Reporter Tutor, HOH, Reiki, Shelley Arthur, webcasting
By Monette Benoit, All Rights Reserved.
I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.
Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.
No one – and I mean no one – could cover your back like Shelley Arthur.
She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.
In 2000, Shelley Arthur opened Visual Voice Captions.
Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.
She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.
As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.
She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.
Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.
Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.
Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”
I want to share the Shelly Arthur I knew.
Part III
When someone contacted me with questions, now and then, I’d e-mail Shelley.
Shelley always replied. Just ask Michelle Coffey in Ireland. Michelle and Shelley (and many others) became friends as Shelley encouraged each with her wisdom and humor.
Shelley was a detail person. She always inquired about my world and knew the names of family members.
When I had animal (and human) questions, she was a go-to person always responding with info and funny comments.
December 5th, 2009, I felt a shift. Truly. I checked my appointment calendar.
I phoned my office. I felt that I was missing something important. I asked a few people to note this “missing something important” – so I could cover my tracks.
Then I rechecked my professional and personal schedule.
When I learned Shelley Arthur died December 5th, I gasped.
At the precise moment I learned about Shelley’s passing, my dog (whom Shelley knew) ran into the room playfully nudging my leg.
This animal had never playfully placed her nose into my thigh while I was near my computer. Never.
I put my head down to digest the news, and my dog continued to playfully nudge my leg – and has not nudged me since.
I reached out to Shelley’s mother, Maureen Connelly Arthur.
Maureen wrote that they dedicated a bench in Shelley’s honor within Spirit Park on Tsolum River.
You are invited to “pause in nature with Shelley.” Donations in Shelley Darlene Arthur’s memory may be made to www.pfne.org, the National Great Pyrenees Rescue.
Maureen, Shelley’s mother, wrote that she was sending me a “small” gift.
When I opened the package, I gasped.
Maureen had chosen a necklace I often observed on Shelley.
When I first saw the necklace on Shelley I softly shared, “I have the same necklace. Before my brother Kevin died, he designed the necklace from a drawing I drew showing ‘how it should look’. The necklace broke after Kevin’s death, August 5, 2000, and it’s now in an envelope. There it remains.”
I remember Shelley giving me a hug. We smiled; no words necessary. Then we went back to work.
Each time I saw the necklace I would smile. Shelley understood.
When I opened the gift from Maureen, and saw the necklace Shelley and I had often commented upon, I had a sudden chill.
There is no way Maureen could have known how special (and unusual) that necklace was to me.
I now have Shelley’s necklace, gifted from her mother Maureen Connelly Arthur, hanging in my office.
And I wrote Maureen thanking her for confirming the unique friendship, the spiritual contract, I had with Shelley.
I now know I did miss something important December 5th, 2009 – Shelley Arthur. I am grateful for all she shared and need to say, “I really miss you, Shelley!”
Shelley’s mother may be reached: Maureen1208@telus.net
Monette, Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Empowerment Coach,
Multiple Title Author of Books & Test Prep for the Court Reporting, CART, & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
* Educational/Career Advancement; Private Tutoring/Customized Coaching
Have you failed NCRA’s RPR, RMR, RDR, or a state court reporting exam?
Monette will help you to pass your test and to exceed schooling and career goals. http://crrbooks.com/index.php?cPath=61
Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?
Did You Know: You can accelerate your career with private tutoring and empowerment coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.
Empowerment coaching and tutoring topics include:
• Motivational skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Development of skills to author your book, your blog, and how to publish,
• Communication skills, daily interaction improvement skills, and much more.
Who comes to Monette for tutoring and empowerment coaching?
• Professionals who want to achieve their goals, to create new possibilities, to advance their career, to author their book, and to develop the dream within,
• Veteran and novice court reporters, CART providers, and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re “stuck” and falling behind, or aren’t ready for the required tests,
• Students and veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters, CART providers, and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …
Check out: Reach Your Goals with Tutoring and Empowerment Coaching
http://crrbooks.com/index.php?cPath=29
Monette Benoit, the Court Reporting Whisperer, can help you achieve at much high levels.
Where do you want to go? What have you really wanted to do with your career, and ultimately, your life?
Specific custom-designed guidance efficiently assists you!
About Monette Benoit:
As a 25+ year court reporter, CART provider, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
Monette Benoit has worked with thousands of professionals, court reporters, CART providers, captioners, students, and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette’s Musings is a blog containing information for busy professionals, students, and individuals who are fearless and seek to create their success each day.
20 May 2010
Author: monette | Category: "WKT", ASL, Captain Kevin Donnelly, Captioner, CART provider, Certify NCRA RPR Test Prep, Court Reporter Tutor, HOH, Reiki, Shelley Arthur, webcasting
“Shelley Arthur: Consummate Professional And Important Friend,” Part II of III
By Monette Benoit, All Rights Reserved.
I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.
Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.
No one – and I mean no one – could cover your back like Shelley Arthur.
She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.
If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”
She shared her knowledge and talents with people all over the world.
Shelley Arthur had been my friend almost 14 years. We worked and played together; my life is better because of Shelley.
In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.
Our CART paths continued to cross and a friendship developed.
She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.
In 2000, Shelley Arthur opened Visual Voice Captions.
Part II
I want to share the Shelly Arthur I knew. As our friendship grew, we learned I was speaking at a convention she was attending. We had never met in person; nor had I seen a picture.
Yet I could recognize her voice from webcasting, remote CART and projects Shelley and I worked on for my company, All American RealTime/Captioning Services, Inc., www.artcs.com
A group was arriving to greet me at the airport. Unknown to me, Shelley rented a car, arriving early. She was good to go in jeans, petite sneakers and information she wanted to share now! Together, we met the court reporting group and had a marvelous evening.
Shelley lived with Kayla, her Pyrenees boo bear, sharing her home with Ms. Tiggy, a cat. (Shelley wrote about “Sam, the goat, who lives outdoors, staring inside.”)
She was proud to be an Air Force brat and described long transcontinental flights as a child with her sister visiting parents.
Shelley signed e-mails, “Hugs From Shelley & The Critters,” and shared events as Kayla aged to 14 years.
When Kayla deafened, Shelley communicated via sign language.
When I e-mailed, Shelley in Vancouver, she quickly responded.
Often they were snowed in, and she wrote, “but I need to walk Kayla.”
From Texas I would write, “How do you walk a large white dog when you are snowed in?”
Shelley, “First I dug out of the house. Then we walked the riverbank; Kayla saw a bird, enjoyed playing on the drifts. We’re defrosting now. It’s beautiful!”
I flew Shelley into multiple cities to work during NCRA, National Court Reporters Association, conventions within my Court Reporter Reference Books & CDs, www.CRRbooks.com, exhibit booth.
She also helped me when I conducted multiple U.S.A. and Canadian seminars.
I always knew she had my back. Always.
The morning of our first show, Shelley appeared in the exact outfit (matching top, long skirt).
Checking tags on the outfit (yes, same), I saw Shelley’s watch on her right arm – the exact antique silver bracelet watch (with two stones) I was wearing on my left arm.
People questioned if I thought this was odd. I laughed, “Not at all. We’re good.”
Shelley had a great laugh. I have memories of her chatting and laughing with court reporters, teachers, vendors, and court reporting students – bringing someone to meet me – waiting for the moment to step in and say, “Monette, you need to …”
She had such a special gift helping others.
Shelley Arthur knew Reiki healing and after 15-hour days, we would sit quietly, feet up. One evening I gifted her with a hotel full-body massage.
Later Shelley stopped by to thank me. Oh, I had never seen such a smile.
“And the male masseuse was good looking, too,” she beamed.
We would stay post-events two days to wrap-up work and unwind.
As I prepared to fly home, Shelley prepped for two days of travel to return to her Vancouver island home.
She showed me itineraries, which included (my words) big plane, small plane, tiny plane, hotel, car ride, ferry ride, ride from ferry, pick up animals, then ride home. I marveled how she thrived.
Part III is posted May 20, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette Benoit may be reached: Monette@ARTCS.com
Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Blog: Monette’s Musings, www.monettebenoit.com
10 May 2010
Author: monette | Category: "WKT", ASL, Captain Kevin Donnelly, Captioner, CART provider, Certify NCRA RPR Test Prep, Court Reporter Tutor, HOH, Reiki, Shelley Arthur, webcasting
“Shelley Arthur: Consummate Professional And Important Friend,” Part I of III
By Monette Benoit, All Rights Reserved.
I want to highlight and celebrate the life of a dear friend, court reporter, CART provider, and broadcast captioner.
Shelley Darlene Arthur of Vancouver, Canada, was passionate about her work, our profession, and working with deaf, HOH (hard of hearing) and animals.
No one – and I mean no one – could cover your back like Shelley Arthur.
She was a court reporter, mentor, role model, advocate, generous, enthusiastic, spirited, funny, kind, and totally committed to moments involving humans and animals. And she was so loyal to her friends and beliefs, too.
If there was a new item, a discussion, a fact – positive or perhaps not so positive to our world and to the world of animals – Shelley would write, “Did you see this? You need to read this.” “What do you think about …?” “Check this out!”
She shared her knowledge and talents with people all over the world.
Shelley Arthur had been my friend almost 14 years.
We worked and played together; my life is better because of Shelley.
In 1988, Shelley Arthur became a court reporter, opening a court reporting firm. I met Shelley around 1996 when she was very involved in the CART community.
Our CART paths continued to cross and a friendship developed. She expanded her work to include fulfilling requests and streaming text for disability and educational institutions, businesses, judicial environments, religious services, sporting events, and international arbitrations.
In 2000, Shelley Arthur opened Visual Voice Captions.
Shelley was Level II ASL (American Sign Language), devoted to her work with deaf and HOH.
She was also a dedicated advocate for animal rights. My favorite picture is Shelley swimming with dolphins; she wrote, “And they understand ASL!” on the caption.
As a court reporter, remote and onsite CART provider, captioner, Webcaster, and consultant, Shelley worked in the Senate of Canada, the U.S. Senate, and the United Nations.
She provided court reporting and consulting services, wrote articles, conducted seminars, and served on the BCSRA, British Columbia Shorthand Reporters Association, advisory council.
Shelley traveled (writing me detailed e-mails) to Korea, Sri Lanka, India, the Amazon Rain Forest, and World AIDS conferences in Mexico City, Kenya, and South Africa, sharing her reporting and CART skills.
Shelley was dedicated to (a sampling) Cameryn’s Cause for Kids Society; Sign Language for Children; idratherbeflying.net (Shelley recently spent two months to organize next year’s deaf pilots Fly-In); Representative Organisation of Disabled People in Europe; and International Day of Persons With Disabilities UN Enable, among others.
Shelley Arthur “coined the term ‘UN Enable’ and created their logo with the red ‘e’ in 1998” when she built their first web site. “It was a play on the negative word ‘unable’ to hopefully create controversy and bring attention. It stuck. The term ‘UN Enable’ is now used as the name of the UN global Programme on Disability, and earned a high-level URL: www.un.org/disabilities.”
Part II of III is posted May 10, 2010, on Monette’s Musings at www.monettebenoit.com and www.CRRbooks.com
Monette Benoit may be reached: Monette@ARTCS.com
Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
Court Reporter Reference Books & CDs: www.CRRbooks.com
* Educational/Career Advancement; Private Tutoring/Coaching
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Blog: Monette’s Musings, www.monettebenoit.com
05 May 2010
Author: monette | Category: ASL, Big D, CART provider, CART/captioning, court reporting test prep, Deaf, Hard of Hearing, HOH, Karen Sadler, NCRA prep, Sign Interpreters
“Accuracy of Sign Interpreting & Real-Time to Deaf Students” – Karen Sadler, Ph.D., Part 2
By Monette Benoit, All Rights Reserved.
Originally published: NCRA JCR, Beyond The Comfort Zone, April 2010
Monette: Last month I shared “A Number of Firsts In Science Education With Karen Salder, Ph.D.”
Karen created ‘firsts’ graduating with a BS in Neuroscience and acceptance to the Center for Neuroscience at the University of Pittsburgh for graduate work.
Karen was born severely hard of hearing. She lost almost all hearing by 1991 and had a cochlear implant which failed. Then Karen “had to learn ASL, American Sign Language, to be able to get information in school.” Karen Sadler used ASL through her bachelor’s and master’s degree. When she started her Ph.D. work, Karen began to work with CART providers.
Now we share details within Karen’s May 2009 science education doctoral work: “Accuracy of Sign Interpreting and Real-Time Captioning of Science Videos for the Delivery of Instruction to Deaf Students.”
As a preface to Karen Sadler’s doctor of philosophy work I want to share that the term “Deaf” (big D) is a reference for individuals who typically use sign language as their first language. My opinion is this detail will assist court reporters and students to have a greater understanding within Karen’s research.
Karen Sadler: When I started, I worked on the interpreters first. Interpreters were easy to find. I had a horrible time for two years with different people I hired to ‘translate’ tapes with me. One girl sat on it for a year and did hardly anything, and a professional interpreter I know also didn’t do much of anything for a year. I ended up translating the majority of the interpreter tapes with assistance to ensure it was being done correctly.
CART personnel [CART captioning] were easier, except trying to find them. I located some via word of mouth, but had to talk to a couple of groups that do court reporting here. They were all very professional.
In a silent world, Deaf students must rely upon others to get their information in the classroom, especially in public school classrooms, where teachers will be unfamiliar with ASL, American Sign Language, and cannot spend significant time teaching one student with special needs.
It has become necessary to use third-party communicators to convey classroom information. Until recently, sign language interpreters were the usual choice for Deaf students.
With the advent of the computer and court reporting, more and more Deaf students in college, as well as Deaf professionals, are choosing to use court reporters in the classroom.
The drive is on to utilize court reporters in schools from K through 12. But just because third-party communicators are available in a classroom does not guarantee accuracy of delivery, especially in classrooms involving science and math.
With the continuing closure of schools for the Deaf in the United States, and placement of these Deaf students into public schools, it has become necessary to find means to ensure these students obtain the same amount and the same quality of information available to their hearing peers.
Steno-based services are becoming more common in secondary schools, but research is needed to determine how accurate the information is that these students are receiving, especially since Deaf students continue to have problems meeting national standards in science and math.
Since Deaf students must rely upon support services such as interpreters and steno-based systems, it was obvious that the first step was to find out exactly how much science information is actually conveyed to the Deaf students.
In my study, several NASA videotapes were used. Each interpreter and each captioner [CART captioning] were tested separately.
Karen Sadler’s dissertation abstract lists: “The purpose of this study was to quantitatively examine the impact of third-party support service providers on the quality of science information available to deaf students in regular science classrooms.
Three different videotapes that were developed by NASA for high school science classrooms were selected for the study, allowing for different concepts and vocabulary to be examined.
The focus was on the accuracy of translation as measured by the number of key science words included in the transcripts (captions) or videos (interpreted) …”
Interpreters were videotaped, so that what they signed could be documented and translated.
CART personnel [CART captioning] delivered their transcript to me. They were not allowed to correct their mistakes as I wanted to see exactly what Deaf students would see in the classroom.
Many Deaf students lag in reading skills and would not read the voluminous notes given to them. So what they obtained in the classroom, on the screen from a steno-based system, would be the information they would retain.
Three people involved in science ‘scored’ the transcripts. The number of key science words correctly delivered by each individual and each group was counted.
There was a significant difference between what the interpreters were able to deliver versus what the captioners [CART captioning] delivered.
CART providers [CART captioning] had an accuracy of 98% compared to the interpreters’ accuracy rate of 73% and were found to be significantly more accurate in the delivery of science words as compared to sign language interpreters in this study.
The few mistakes made by CART providers [CART captioning] was probably due to the fact that most often a legal dictionary was the software program used, and certain science terms were not recognized by those dictionaries.
Background information provided by all the participants indicated that the amount of training received by court reporters, as well as the fact that the training is standardized across the nation, made a huge difference in the information that would be conveyed to Deaf students.
Interpreters for the Deaf do not receive the same quality of training, nor are they required to meet the same national standards. It varies from state to state and from certification program to program.
So according to this information from this study, does that mean schools should rush out and hire court reporters instead of sign language interpreters for Deaf students? Not necessarily.
Deaf students come at the English language later in life than hearing students.
Their vocabulary is often smaller, and the reading skills required to follow a steno-based system in the classroom may make these systems difficult for some students to follow.
It has yet to be determined if and how much real-time captioning improves learning in Deaf students.
One thing that will determine how much these systems can be used in secondary classrooms, is the speed with which the student will see the captioning on the screen.
Previous research has shown that the faster the rate of captioning, the less understanding there is of the material.
Information that is moved too quickly off the screen not only decreases comprehension, but frustrates Deaf students. If students can be given some type of control over this rate, it may allow for more complete understanding.
Equal access and opportunity in education for Deaf students will not be achievable until they are able to receive the same information as their hearing peers.
Since they depend upon information given to them through third-party communicators, it is vital that that information is correct.
This preliminary research demonstrates that steno-based systems could increase the amount of information that Deaf students receive in public classrooms, and that would probably lead to better achievement in science and math on standardized tests.
Dissertation, details and abstract direct link: http://etd.library.pitt.edu/ETD/available/etd-07212009-201144/
Karen Salder, Ph.D., may be reached: klseduethics@hotmail.com
~~ Named the Court Reporting Whisperer by students, Monette may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
07 Apr 2010
Author: monette | Category: ADA, ASL, Big D, college CART, court reporter test prep, Deaf, Hard of Hearing, HOH, Karen Sadler, late deafened, NCRA test prep, Sign Interpreters
A Number of Firsts In Science Education With Karen Sadler, Ph.D., Part I
By Monette Benoit, All Rights Reserved
JCR, Beyond The Comfort Zone, March 2010, Part I
The October e-mail from Karen Sadler began, “Hi, Monette. I hope you remember me. A few years ago I asked you about court reporters being used for Deaf people in educational environments. I want to let you know that I finished my work and graduated with a Ph.D. in science education. I thought you might be interested in my research.
“The 2003 to 2009 study related the work of court reporters compared to interpreters (court reporters did so much better than interpreters). It’s been a long haul for me, with a lot of obstacles.
“I’m teaching sciences at two universities right now, both online and classroom.
“Your name is in my (doctoral) references, and you helped significantly with understanding what court reporters do. Basically, they did a phenomenal job, and the only mistakes were due to science words not recognized by the dictionary in the software. … You taught me things I didn’t know about court reporters. I also asked you about software programs that court reporters use.”
Karen and I, in real-time, stepped back into our email friendship.
As we wrote, she was teaching multiple science courses, reviewing homework, and then grading final exams. I asked Karen Sadler to share her personal story.
Court reporters and CART providers currently sharing – and desiring to provide – equal access accommodations with deaf and hard-of-hearing individuals in an academic setting or work environment or social gathering (yes, in all settings) have much to learn from Dr. Karen Sadler.
I am honored to introduce you to Karen L. Sadler, Ph.D.
“I was born in Salt Lake City severely hard of hearing, in 1956. But my parents did not ‘discover’ it until I was 3 years old, when my mom noticed I was not turning around when she rang a bell behind me. So that started all the testing and speech therapy, and what not that all HOH, hard of hearing, and Deaf children go through.
I am legally deaf. I have no hearing in my right ear, and have an over 90-110 db (decibel) loss in my left ear, in most tones, but especially tones that encompass the human voice.
I grew up in the San Francisco Bay Area in California where I went to a public school because there were no schools for the Deaf close enough that my mother felt comfortable sending me to. I had a great family, with two sisters. They were all musical, so I grew up with the piano constantly playing. I learned to understand music and play several instruments myself.
The schools were never comfortable having a deaf student in their classes, so I was constantly pulled out of class to take IQ tests. They thought they could test me out of the system and put me into a school for the mentally retarded.
This happened for three years, until I finally said something to my parents who put a stop to all this. My parents eventually received an apology from the district on this.
I received my first hearing aid at 13. It was amazing what I had missed. It was the first time I heard a bird, and I remember my mom crying when I said something about the bird making noise. I graduated with good grades and attended Brigham Young University. There I ran into problems prevalent at all universities: They wouldn’t let me major in what I wanted and kept shuttling me around. After four years I gave up.
I met my husband at college. We moved to Pittsburgh, PA, when he graduated where we raised three great children. After 12 years I decided I had to get a degree or get stuck in menial jobs all my life. I enrolled at the University of Pittsburgh.
My hearing loss intensified as I matured, but I lost almost all of it by 1991 and had a cochlear implant which failed. So I had to learn ASL, American Sign Language, to be able to get information in school.
I used ASL through my bachelor’s degree and my master’s degree. When I started my Ph.D. work, I started using CART personnel in my classrooms more often.
I set a number of ‘firsts’ graduating with a BS in Neuroscience and getting accepted to the Center for Neuroscience at the University of Pittsburgh for graduate work.
One of my advisors noticed, in her classes, the difference between what I was ‘getting’ with CART services versus what I would ‘get’ from my interpreters. She said that half the time I looked totally confused with interpreters, swinging my head around trying to get info from lipreading other students and (lipreading) my advisor who was teaching the class; I would look at the board, and watch my interpreters to get what I could out of them.
I often had to work much harder than everyone else, in order to receive only part of the info. My advisor suggested that I look into this as a research topic. It hadn’t been done, especially in the sciences or math, which is significantly different than topics like history … the vocabulary and concepts are a lot harder to convey.
I finished my Ph.D. in science education in 2009.
Currently, I work at several universities teaching a variety of sciences to hearing students, which I enjoy thoroughly.
So now, the Deaf person is teaching eight classes on different sciences.
I teach all hearing students … nursing students, anatomy/physiology, environmental health, meteorology, geology, and I’ve taught physics, chemistry, and cell biology labs.”
Karen Sadler’s e-mails contain the footer, “Ethical axioms are found and tested not very differently from the axioms of science. Truth is what stands the test of experience. ~Albert Einstein.”
Part II will share the results of Karen Sadler’s Ph.D. studies.
~~ Named the Court Reporting Whisperer by students, Monette may be reached: Monette.purplebooks@CRRbooks.com
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com * Advance skills, pass NCRA and State exams the 1st time
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal, CART Captioner, Instructor, Consultant, Columnist
Since 1990: Multiple Title Author of Books & Purple Books Test Prep for the Court Reporting, CART Captioning Profession
An American RealTime/Captioning Services, LLC: www.ARTCS.com Blog: Monette’s Musings, www.monettebenoit.com
Have you failed NCRA’s RPR, RDR, or a State exam? More than once? Purple Books “Done in One” has a 98% successful pass rate on exams with sets as evidenced by thousands of students and professionals who pass their RPR, CSR, and RDR exams on the first test. Testimonials: www.CRRbooks.com.
Reach Your Goals: http://crrbooks.com/index.php?cPath=29 Where do you want to go? Specific custom-designed guidance will efficiently assist you!
About Monette Benoit: As a 30+ year court reporter, CART captioner, author of NCRA and State test-prep material, instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and 225-homeroom within NCRA-approved schools and a community college. She understands challenges many adults face in our industry.
In 1993, she began to CART caption to a large screen for a Deaf mass, San Antonio, Texas. Wonderful opportunities then presented from Big D, Little D, Oral Deaf, HOH consumers -each with special moments.
Monette Benoit has worked with thousands of professionals, court reporters, CART captioners, students, instructors. She has helped to create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.
Her one-on-one tutoring, private coaching, has assisted thousands of students, novice and experienced professionals to reach the next level.
Monette’s Musings is an informative, motivational, and funny blog for busy professionals and students who seek to create their success and who seek to enjoy this special path.
17 Mar 2010
Author: monette | Category: "WKT", ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA RPR Test Prep, NCRA test prep, Real-Time Rules, Tutoring
Realtime Rules And The Good Old Days, Part IV
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part IV in IV
Some of us have felt the realtime technical squeeze, holding our breath, as those of you who graduate realtime-ready – geared to go – may step right into a spot we could not envision.
Yet experienced and beginning realtime court reporting professionals are making their mark, producing verbatim records, recording history.
Court reporters, CART providers, broadcast captioners, and end-users with the savvy to stay on top of technical advances have guided (okay, dragged a few of us) many into a new era.
Deaf were the first to use pagers as hand-held tools. This astounded me in 1993 when I began realtiming to a large screen for St. Francis Di Paola’s Catholic deaf mass in San Antonio, Texas (praying to get better “quicker”).
We – early realtime writers – invented conflict-free strokes, phoned friends long distance (remember ‘long distance’?) to ask, “What about this …?”
I was routinely told consumers who are Deaf (not hard-of-hearing) led the paths for much of our communication equipment.
We, wordsmiths, are goal-focused and busy. We may simply look up and wonder what the fuss is about. Yet Deaf individuals were communicating in realtime much earlier than ‘hearing’.
How does this relate to Realtime Rules?
Techs, consumers, end-users and information managers know technology will continue. They remind me their goals are to push forward.
Individuals in global one-room apartments and garages are working on becoming the next huge company.
Court reporters and captioners remember specific events as memories; others read or listen to history. We now have a seat together – listening and preparing for future moments.
If you’re feeling Realtime Rules pressure, perhaps it’s time to look up and see how far this profession has come in the past few decades. Boy, howdy, have we evolved. I ended my June column, the third article in this “Realtime Rules” series, with “Lemonade, anyone?”
Court reporters continue to master the skill of thriving where excellence is requested and needed. We are powerful.
Realtime Rules means taking advantage of our technology and preserving huge opportunities. The bottom line is that we are essential in today’s economy.
Perhaps it is up to us to calculate the top-of-the-line, realtime-rules readiness, and deliverance in a national shortage.
I want you to remember that you are important. Realtime is now the good old days. Professionals will continue to motor forward. Others will take bite-sized pieces. The choice is yours.
So how will you reach out, then up? Focus your court reporting compass; concentrate and harness your strengths. You are the master of your path and our future.
Part I, II and III in “Realtime Rules And The Good Old Days” may be found on www.Monettebenoit.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
27 Jul 2009
Author: monette | Category: "WKT", ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA RPR Test Prep, NCRA test prep, Real-Time Rules, Tutoring
Realtime Rules And The Good Old Days, Part III
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part III in IV
Realtime rules: we now have organizations, companies, sign interpreters, and deaf and hard-of-hearing consumers who routinely consider us as part of a team, requesting to work with us.
Reporters who currently take equipment to a job, set up without real-time and produce records, post event, often are requested less (and paid less). Why should someone wait ten days to receive any record when professionals hand a rough ASCII, deliver a realtime transcript or captioning file at the end of the job, on air, or after any class instruction?
In 1999 I realtimed Latin classes for a university student. There were moments when I paused, as each class ended, prior to handing an instant verbatim copy of the class to the consumer. This was university Latin. Yet this was my job. Some days I handed the ASCII overhand with a smile. Other days I simply handed the ASCII without comment (or smile) as we advanced into Latin studies. We were a great team. Clear communication was the focus and thus, we did.
“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
20 Jul 2009
Author: monette | Category: "WKT", ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA RPR Test Prep, NCRA test prep, Real-Time Rules, Tutoring
Realtime Rules And The Good Old Days, Part II
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part II in IV
The good old days some people chat about is when court reporters were paid more. Really? Maybe. Maybe.
There were (limited) ‘x’ number of courts, ‘x’ number of positions for reporters in jurisdictions, courthouses, venues and firms (run by court reporters). When numbers were met (typically by males in really old days) we often were wait-listed.
Remote work was not a conceivable idea. Traveling (on the road by car) was typical for beginners. Many court reporters worked to avoid traveling. (I did travel – never a dull moment – without cell phones, a challenge for single women.)
The good old days stenotype of work typically was court, freelance depositions, FBI, CIA, United Nations, government or state agencies. The plethora of categories we now see were not possibilities. Captioning, CART, TTY, remote financial calls? What’s that?
No tape backup was another standard. Many states outlawed tape recorders. I was warned, “If you have it on you, you will be arrested. Why would you need it?”
When I relocated to Miami and was instructed to purchase a tape recorder for my first assignment, a federal magistrate and international maritime appeal with multiple lawyers and multiple expert witnesses (oh joy), I thought they were joking. I had never been permitted to use a tape recorder in any other venue (many). Prior to court, I was accompanied to a store to ‘buy’ a $79.99 General Electric recorder – a huge dent in my food budget.
Remarkable moments also include numbering steno pads for the steno machine. (We documented flap numbers when witnesses began and finished.) We had to handwrite ‘flap’ number on the top of each page of each steno pad (300 turns to a pad), so we readback “faster without taking up time” to do our job. This was required. Mornings were spent flipping pages, pen in hand, before work began.
Research? Not by Internet. We used large books and telephone. We became very good friends with telephone operators, research university librarians, and pharmacists in teaching hospitals.
We learned to juggle the telephone with long cord in one hand (no headsets back then), book on one knee, slim steno pad on other knee, to accurately produce a verbatim record. Case files, documents and exhibits (which varied) were additional items for the desk or chair on which we sat.
We now access information by pushing buttons, work with IMs, instant messaging (another wonder tool) sharing information and real-time with consumers and peers. We display text to large screens, small screens or to straw huts across the globe.
“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
08 Jul 2009
Author: monette | Category: "WKT", ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA RPR Test Prep, NCRA test prep, Real-Time Rules, Tutoring
Realtime Rules And The Good Old Days, Part I
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part I in IV
My series on “Realtime Rules” touched a nerve. Professionals and students have written how this column’s thread “spoke to me” and “motivated me.” When someone has been spoken to and motivated, that is a good moment for me. Each time I am humbled as a court reporter, CART provider, instructor and coach.
The students and court reporters I work with know well my quote, “Huge steps are taken one at a time.”
Now I want to explore Realtime Rules and reach out, then up. Many reporters speak about the ‘good old days’ during coaching. Students comment upon this during tutoring.
Here’s the way I see it – my opinion – when reminiscing about reporting good old days: That was then, this is now.
Though students believe our schooling was shorter (not entirely accurate), easier (not entirely accurate), and cheaper (okay, maybe that’s true), the fact is the education of court reporting students often was shorter. Many states, including Texas, had a graduation long ago of 175 words per minute. Oh, I can just hear “What!!?” from here as many states, including Texas, now graduate and test graduates at 225 words per minute.
Students enrolling in school were different, too, and were often dedicated to full-time attendance (not working part-time and fulfilling family responsibilities). In short, many attended school, then returned to a dorm or home. That was our job.
Equipment was manual, not computerized; pricing was different (lower). My first machine, which was new: $150.00.
Looking back to the good old days before computers, when the prices of mainframes were above $30,000 and firm owners rented time to reporters to produce the official record, we see typewriters.
We remember carbons and painstakingly – page by page – correcting errors and then praying we did not make another error on that page. Pages were occasionally tossed into the air. Then we retyped that entire page with carbons, building the transcript page by page. We’re talking title, appearance, exhibit, certification and all Q&A pages. Then we bound the transcript. I was instructed to use a hammer to secure the staples, so people did not get staple-cuts. It worked, and hammering the transcripts was a favorite part of the final job as we worked on a hard wood table and swung that hammer overhand as instructed.
“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
03 Jul 2009
Author: monette | Category: ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA test prep, Real-Time, technology, Tutoring
Real-Time Rules, Adrenaline, Adventure And Survival, Part III
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part I and II may be viewed at www.Monettebenoit.com and www.CRRbooks.com
… Even writing this column had challenges. My original June column was pulled with little notice. To continue with my commitment I had to “find a bunny and a hat” (my words). As I worked to juggle work, family, ill parents and (religious) confirmation of a family member this weekend, the article I began a while back resurfaced.
I printed the beginning of this draft from months ago when I began a long-term realtime-rules focus. Then the sign interpreter phoned.
Other little sparks began to ask for my attention. I made a focused decision to make lemonade. I decided to stay in the saddle and shuffled, like many of you, a variety of items to refocus and deliver. Perhaps with our back against the wall or listening to the universe and prayer, we are open and receptive to surviving a new challenge, a new adventure.
As we, court reporters, CART providers, broadcast captioners and students, look out our computer window to the world and read public and private forums, one may become a little stressed. Yet it is a fact that together we move mountains and alone one can focus upon milestones. Realtime rules.
A dear friend with advanced computer and linguistic skills (outside our profession) trolls our horizon from time to time at my request. Originally writing this month’s column, I asked him what he thought about our future. This is only one opinion, but one where he brings a huge skill-set to the table to objectively look into what we currently provide and what other occupations are seeking to provide.
In response to my question to him about court reporters being replaced by machines he recently wrote, “If this technology were even just a little bit reliable, we’d have voicemail-to-email conversion that everybody would use. So if you want to watch an innovation indicator, you, Monette, need to watch the speech-based services being offered by the telcos. So, court reporters won’t be put of a job – anytime soon – or anytime at all.”
Though I personally would have liked a chirpier, happier message, I feel the adrenaline factor for survival.
Realtime rules for you and for our profession with long-term focus, adrenaline and survival. Lemonade anyone?
Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
03 Jun 2009
Author: monette | Category: ASL, CART/captioning, Coach, Court Reporter Tutor, NCRA test prep, Real-Time, RID Sign Interpreter
Real-Time Rules, Adrenaline, Adventure And Survival, Part II
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Part II: This morning a sign interpreter phoned my All American RealTime/Captioning Services, Inc., office.
She gifted me with my life-lesson today. She worked “way too hard” (her exact words) for Level IV RID certification. When the results arrived, she said, “I didn’t know my Roman numerals, so I thought I had Level IV. Well, I did so well on the test I ‘had’ earned the Level V and did not want that! I didn’t want all the responsibilities that come with a Level V!”
I howled with laughter. This is the lady I watched as a sign interpreting intern. While I provided CART to large screens during multiple events, she was on the sidelines working to improve her ASL skills. Then she flunked her Level I exams (plural).
She continued to excel with her quest privately telling me exactly who in her life had told her she could not do this. I knew ‘that’ was a huge motivator. She was a delight to watch.
Later I provided CART and captioning during international, national, local and religious events where she signed as a qualified ASL interpreter.
We were a good team. I helped her with terms and my prep work; she fed me.
In 1993 when I opened a CART office within a sign interpreter business (and Feng Shuid my office – just to see if it worked) she would lean on the doorway saying, “It just feels so good in here.” And she’d smile over to me.
And today when this sign interpreter phoned she shared, “I fell to my knees – really – when I learned I had earned Level V. Now I have to act like a Level V.”
I asked, “Is that hard?”
She replied, “Not as hard as I thought. No way! I can do this! And I do it every day now! But it was not what I wanted given my choice! And I’m paid more, too, and I work in a better place now. But it was not my original goal – I mean it. Stop laughing so hard, Monette. It was hard work, but when I did it, everything came together, but it was not my plan. No, sirree.”
Do we avoid similar ‘levels’ in our life? I know court reporters who absolutely will not earn a certification unless paid more or forced to take a (that) test.
Others absolutely will go and get that certification to “make my life easier, for the love of Pete!” Yes, realtime rules.
What incentives do we have to stick our head out of the foxhole each morning? This is a question I have asked myself.
And just when I thought I was comfy and had ‘worked hard enough’ someone or something pushes (okay, shoves) me forward.
I softly tease many that my life has leaders, individuals and strangers who have led me by the ear or by the elbow, but they insisted – truly – that I move forward.
One person still shares with me “When much is given, Monette, much is expected. And you are expected to return.” Sometimes I sigh; sometimes I smile; sometimes I greet his mentoring mantra with prolonged silence.
Part III will continue “Realtime Rules, Adrenaline, Adventure And Survival“
Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
02 Jun 2009
Author: monette | Category: ASL, CART FAQ, Coach, Court Reporter Tutor, Monette Benoit, NCRA test prep, Real-Time, Sign Interpreters
Real-Time Rules, Adrenaline, Adventure And Survival, Part I
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
April and May’s columns initiated the “Real-Time Rules” thread. Now I want to focus on current factors in our markets and long-term approach focus, each demanding our attention.
Looking over our shoulder, often we may see where we could have (should have) changed a decision – to include factors we may have control over – and issues where we have no options or control. Perhaps that’s where adrenaline and entrenched survival thrives.
Court reporters and reporting students are the most tenacious individuals. When given a challenge – boy, howdy – we will take that challenge and run with it. Throughout history we have; we continue to do so.
What gets our wide-eyed attention these days?
Technology? Bottom-line driven budgets governed by large private and nonprofit companies? Outsourcing of our work after we worked to provide excellent services? Voice recognition? Digital Recording (the old ER)? Untrained professionals entering the field(s) for less money delivering services we worked to excel in providing? Do you think this is gloomy?
Or do you think this is the adventure that leads to motivating us (me, too) to improve our skills, to reach out further? Realtime rules.
We know we must use technology. Computer engineers confirm that their technology doubles every six months. (I was shocked to learn this.) When we make the decision to use realtime technology – to enhance tools available to us – we have more control. All control, one might ask? Perhaps not. Yet it is a fact that we have more control when we master technology. Realtime rules.
What will most effectively move us to continue to stay in the role – with the process – as we witness fluctuations, cycles and changes? Realtime rules.
We upgrade computers and expect our software to offer upgrades, yes?
We are seeking wireless and cost-effective methods to promote our personal and professional life, yes? Here we might want to look within, too.
We, individually and collectively, receive value and benefits when we offer the best we can each day. Yes, clients, companies, consumers, et al, may be seeking the bottomest (sic) line with the highest skill set – or possibly an acceptable skill set – if it is outside the courtroom.
Part II will continue “Realtime Rules, Adrenaline, Adventure And Survival“
Monette may be contacted for educational/career advancement and private tutoring/coaching: Tutoring@CRRbooks.com
About the Author:
Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.
She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.
Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/
Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.
Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/
01 Jun 2009
Author: monette | Category: ADA, Advocate, ASL, Big D, Captioner, captioning, CART provider, CART/captioning, Coaching, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Court Reporting Whisperer, Deaf: Deaf Smith, Dolphin Ward Floyd, Goal Setting, Hard of Hearing, HCV, HOH, home-study, Interpreter, Laney Fox, late deafened, Life Coach, Management, Monette's Musings, Motivation, NCRA, NCRA Court Reporters, NCRA test prep, Oral Deaf, Real-Time, Remote Interpreting, RID Sign Interpreter, SHHH, The Alamo, The Panama Story, The Texas Spy, time managment, Tutor & Empowerment Coach, WKT prep | Tags: Court Reporter Whisperer, Tutor & Empowerment Coach
Deaf Smith, The Texas Spy, History, Alamo, Captioning, CART, and Laney Fox
By Monette Benoit
Copyright 2007 by Monette Benoit, All Rights Reserved.
I first learned about Deaf Smith in 1993 when I entered Deaf culture as a realtime court reporter, CARTing, captioning to large screens for the deaf and hard-of-hearing communities.
I was stunned I did not know about this daring, bold hero of the Alamo. My Deaf friends simply shrugged, “It’s because you’re hearing.” As an educator, CART Captioner, and private tutor with strong roots within Texas, I immediately phoned my mother when I could to ask, “How did I miss that?”
Many people in Texas trace their family lines back to the Texas Revolution.
The Alamo (which means “cottonwood” in Spanish) was surrounded by General Santa Anna with 3,000 troops. Colonial Travis sent an appeal to help 188 patriots inside the fortress. Thirty-two men and boys from Gonzales, Texas, marched 90 miles, crossing Mexican Army lines to enter the besieged Alamo.
I am a descendant of a “Gonzales Fighter.”
Dolphin Ward Floyd left a nine-month pregnant wife and four-year old son – knowing he would not come back.
He was murdered within the Alamo on March 6, 1836, on his thirty-second birthday. Floyd County is named after his sacrifice; his widow received a land grant. My longhorn-ranching Gonzales, cousins Rufus and Raquet Floyd, shared facts, stories and lore that have passed from generations, as did my mother.
Yet I never knew about Deaf Smith until 1993.
As a court reporter, while providing CART (communication access realtime translation) at a Deaf banquet at the Lone Star Brewery, downtown San Antonio, with the sun setting, wind blowing, children playing cowboys and Indians (in full costume) around my one-legged large screen and my husband kneeling to hold that screen with two hands – there – I learned about a fearless Deaf soldier who crossed enemy lines to read lips changing history as we know it.
Erastus Smith was born in New York on April 19, 1787.
Born hearing, Smith became deaf as a child; later he was called Deaf Smith. In 1821, Deaf Smith moved near San Antonio. He married Mexican widow Guadalupe Ruiz Duran in 1822; they had four daughters.
Smith first joined Stephen F. Austin’s Texas Republican Army in Gonzales after a Mexican soldier denied Smith permission to visit his wife and family near the start of the Texas Revolution.
Smith used his deafness to gather intelligence as a courier and military spy. In October 1835, Smith was wounded in battle. General Sam Houston soon promoted Smith to captain.
The Texas army retreated with Santa Anna in pursuit after the 11-day Alamo battle. All the bodies at the Alamo were burned by Santa Anna’s 1,300 man-army. Three weeks later in Goliad, Santa Anna ordered the massacre of 300 prisoners from the Battle of Coleto Creek.
San Jacinto’s battle was forty-six days after the Alamo. (My dad took my mother to the San Jacinto battlefield on their first date. I still tease my mother, “And you went on a second date?”)
Deaf Smith, soldier, scout, guide, was instrumental in the defeat of Santa Anna and the Mexican Army when Deaf Smith informed General Houston about Vince’s Bridge – the path of retreat or support for both sides near San Jacinto. Smith was ordered to destroy Vince’s Bridge. The Mexican army, unable to retreat, was trapped after Vince’s Bridge burned. Houston led 800 volunteers against Santa Anna’s 1300-man Mexican Army.
Shouting “Remember The Alamo! Remember Goliad!” Texans killed 630 Mexican soldiers, captured Santa Anna and ended the war. Texas lost eight volunteers and was liberated from Mexico at San Jacinto, April 21, 1836. Texas won independence from Mexico to become an independent republic, October 22, 1836.
After the war, Deaf Smith remained active and led a company of Texas Rangers.
Mrs. Deaf Smith was profiled in my NCRA, National Court Reporters Association, JCR ‘Beyond The Comfort Zone’ column when Laney Fox-Smith wrote about her performance in the Ms. Deaf Texas pageant. Laney shares how she researched the role.
Laney Fox-Smith:
When I started thinking what to do for my talent for the 2001 Ms. Deaf Texas, I wasn’t sure what to do. I couldn’t sing or dance! I wanted something special that was originally from Texas. I researched Deaf Culture to see if there was anything related to Texas. Then I came across Erastus “Deaf” Smith, a Deaf hero from Texas. While researching history for Erastus ‘Deaf’ Smith, I learned that a county in Texas is named after Deaf Smith.
As I studied history, I learned about Deaf Smith’s family. He married a Mexican widow, and they had four children. That was when I decided to dress as his wife with traditional Mexican clothing. I went downtown to San Antonio’s El Mercado and bought a green Mexican skirt and white top. My hair was braided so I looked like a Mexican woman from the 1800s! I had an excellent tutor, Brain Barwise, who helped me prepare my presentation in ASL, American Sign Language.
During Miss Deaf Texas for my talent, I performed a factual story, a poem I wrote, on how Deaf Smith was brave to infiltrate within the Mexican camp to determine military strategies and to help Texas win the battle. Deaf Smith had a keen sense of what was happening, so he was able to learn where the Mexicans were going to move next.
I learned that Deaf Smith became deaf after birth due to childhood disease. I became deaf around 9 months old. My parents think that it was due to a 103 degree fever; my father put me into a tub of ice to get my fever down. I am profoundly deaf; I wonder if I would have any hearing if he had not put me into the tub.
I learned Smith initially did not want to get involved with the wars; he didn’t want to pick sides. Unfortunately, he was forced to pick a side after the Mexicans refused to let him enter San Antonio to visit his wife and daughters. Then Smith joined forces with General Sam Houston.
Researching historical records, Deaf Smith seems to be a fair and neutral person. When I spoke to people originally from Mexico about the Texan Revolution, they tell me Texas was stolen from them. I can understand from their perspective; it was originally Mexico. I learned Deaf Smith was an excellent scout. He knew shortcuts, which later helped him to defeat the Mexican forces. He died November 30, 1837; his Richmond monument says “Deaf Smith, The Texas Spy.”
I think that once someone loses a sense, his other senses become stronger. Even though I do not hear well, I am able to see better in my peripheral vision and be more observant of my surroundings. Erastus Smith mastered lip reading in both English and Spanish. This is quite a feat! I am still learning to master English with lip-reading skills!
Many people aren’t aware that English has a lot of phonemes, which represents sound. A Lamar University professor stated English itself is 80 percent phonemical, which is very difficult on deaf people. We rely on content to see the difference between moat and boat, which looks identical on the lips. Many English words appear similar on the lips. I have heard that an effective lip-reader understands only 40 percent of what is said. I believe that statistic because if I had to rely on lip reading alone (without my hearing aid), I would be more lost.
It is really important for me to use my hearing aid to hear the difference between moat and boat. So, I was very impressed when I learned Deaf Smith lip-read two languages!
My husband is currently a Spanish instructor. When I have seen him speak Spanish, I am lost. I understand only basic Spanish words (hola, como estas? and muy bien). I have watched the actors and actresses in Spanish soap operas; their lips are moving so fast! It seems like Spanish is a fast language!
Erastus “Deaf” Smith is truly a chameleon to learn dual languages and to become a hero for the Deaf!
Monette adds: And for the hearing, too.
About Monette:
Monette Benoit, B. B.A.,
Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, Columnist
Multiple-Title Author of Books & Test-Prep for the Court Reporting, CART/Captioning Industry
Purple Books – Court Reporter Reference Books & CDs: www.CRRbooks.com
All American RealTime/Captioning Services, Inc.: www.ARTCS.com
Blog: Monette’s Musings, Monette’s Musings
Court reporting veteran, author, instructor, publisher, public speaker, Monette Benoit can help you achieve your goals.
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26 Aug 2008
Author: monette | Category: ADA, Advocate, ASL, Big D, CART provider, CART/captioning, Coaching, college CART, consultant, court reporter test prep, Court Reporter Tutor, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, home-study, Interpreter, Laney Fox, late deafened, Life Coach, Management, Motivation, Oral Deaf, Real-Time, Remote Interpreting, RID Sign Interpreter, Tutoring, WKT prep, www.CRRbooks.com | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Laney’s Universe; Always An Adventure, CART, Captioning – 2003
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
Each year, for three years, I’ve written about Laney Fox. I am a court reporter, CART provider, instructor, private tutor, coach, who has had the honor of working and laughing with Laney Fox.
We met “in the trenches” when Trinity University requested classroom CART services, communication access realtime translation (voice-to-text) services for Latin. (Many people also refer to serve this classroom CART as ‘captioning’ by captionists.)
Laney entered her class after I had arrived. I am a court reporter, instructor and tutor. I introduced myself on my laptop screen, using my steno machine.
No, I did not know Latin.
The only Spanish I knew (working in criminal court as a court reporter) was: “Guilty or Not Guilty? Have a seat over there.”
Prior to receiving CART, Laney attended all her classes as ‘oral deaf’, reading teachers’, students’ lips.
As a college student, she lived in the dorm for three years, sharing many experiences with me. Her roommates were not deaf.
Some events are comical, as she ‘is’ deaf. Others are typically normal. My favorites? I can’t share, but I’ve had lots of giggles, listening.
When we first met, though, deaf since childhood, Laney had enrolled in a sign language class to ‘better understand’ deaf culture.
She spoke during NCRA’s (National Court Reporters Association) San Antonio convention. Laney was my guest at the NCRF fundraiser when Laurel Eiler, NCRA president, arranged for a hypnotist to entertain guests. Reporters graciously moved away from the center, first row, so Molly Sheridan could interpret. (Laney could not read lips when ‘backs’ were turned to the audience; Laney’s ‘choice’ was an ASL interpreter.)
She’s volunteered to help children, elderly, deaf, HOH (Hard of Hearing), and Laney’s love for animals initially directed her towards pre-med vet studies.
Laney Fox competed in the Miss Deaf Texas Beauty Pageant and was first runner-up.
As I tease her, no dust collects on Laney’s sneakers.
We keep in touch via email, data beepers, friends, interpreters, special events.
We had not seen other in a while, and we met for lunch. When I arrived, Laney was outside, arms extended, gesturing. A mature man was to her left. Two men wearing faded cowboy hats, dusty blue jeans and mud-caked boots, stood near Laney. I parked, sprinted to Laney.
She pointed to the man: “He hit my car!”
I looked to the two men, tilting my head.
Laney said, “I want to know what they’re staring at!”
I roared with laughter; they departed.
The man who ‘hit’ her car was attempting to leave, without stopping. He repeated: “I didn’t do any damage.”
Laney, red-faced, clearly upset, clearly did not share his opinion. I ‘signed’ (ASL) to her, spoke to him.
He did not want to write his name, address.
Finally, I said to the man wearing a hearing aid in each ear: “She’s deaf. Let’s let her parents decide what needs to be done here.”
His reply, “Oh, I didn’t know ‘that’!” He complied with my request. Then he exited, in his car, via the ‘entrance’.
Laney and I rolled our eyes, entered the restaurant, arm-in-arm.
After a wonderful lunch, Laney stood first.
A man approached behind her saying, “excuse me”, several times. Then he exhaled loudly.
I remembered not to roll my eyes, smiled, softly said, “She’s deaf.”
He replied, “Oh, I’m sorry.”
I answered, “That’s okay. It’s not your fault.” Laney and I howled.
I told Laney I was going to put the ‘stupid zone’ comments in this article; she agreed.
At our cars, the waitress ran toward Laney: “Here’s your keys! You won’t get far without these!” She held Laney’s car keys high into the air.
I shook my head, teasingly slapped Laney. As usual, ‘moments’, any occasion, and lunching with Laney is never boring.
I am eagerly looking forward to your graduation party, Laney. I know it won’t be dull or uneventful.
Thank you for sharing with NCRA. Thank you for permitting me to ‘collect’ memories, moments, I can hold close to my heart. I am so proud of you.
And you still owe me money for all the parking meters when you did not bring ‘change’.
It’s truly been a privilege to have provided CART for you and also to have been befriended by you, Laney Fox, my adventurous friend.
Laney’s 2003 update:
“I recently saw Monette. We chatted, dined and laughed. It was wonderful to see her. We had not seen each other for months. But I felt honored that Monette asked me to type up something for her national NCRA JCR, Journal of Court Reporting, column, article. I just dyed/trimmed my hair tonight and I feel ‘new!’
“This past summer I had a volunteer internship at DeafWay (an international conference), which was such an enriching experience! I flew to Washington D.C. and stayed with friends for two weeks.
“I opted to volunteer 40-something hours, which meant that I had to get up at 6 A.M. to get on the subway, to arrive to the location at 7 A.M. I stayed up every night, meeting new people from all over the world! I learned how to communicate with other people who did not speak English. I gestured, motioned and pointed to try to get my points clearly.
“It is amazing on how two people from differing cultures are able to find something in common with each other by conversing for several minutes. I attended multiple panels. I learned such an array of diverse information. I also watched international plays, which gave me opportunities to see their own ‘world’ from their performances. I attended museums. This afforded me a greater knowledge of deaf history.
“However, one of my best experiences at DeafWay is when I volunteered all day to help people to ‘know their way around’. I realized that nearly 10,000 deaf people had come across the world to ‘bond’ with others, and I am proud that I was part of this unique experience.
“Now I am taking 15 hours at Trinity University (and night classes at SAC, San Antonio College, for sign language and I’m learning Spanish!).
“I have remote CART for most of my university classes. I have onsite CART for Greek. Wow, I must have given the CARTers a run for their money when they had to CART for Latin (for my first three years) and now Greek (for my senior year).
“It was a challenge for each of us, Monette and I, to work together as a team for Latin. When I enrolled in Greek, I was fortunate, since the CARTer for my class had already worked with a student in a Greek class. It always helps when the CARTer is familiar with the language!
“I am currently volunteering at the San Antonio Southwest Biomedical Center. I am with the Enrichment Program. We are constantly trying to find ways to improve the quality of the primates’ lives. I aid by observating, building enrichment items and analyzing the data. This volunteer position has been very educational because I am able to determine whether I want to work in this field.
“Last year, I worked in the San Antonio Zoo as an aid to the zookeepers. These volunteering internships are always helpful to me; each allows me to experience their jobs temporarily.
“After I graduate, I am planning to take the GRE and to volunteer part-time. I will probably take a couple classes at a community college. I am thinking about taking carpentry! I need to know how to build a birdhouse (or a bathouse?), so I may take the class. I’ll let you know if the birds accept my birdhouse. (smile)
“Now, after all these volunteering experiences, I am planning to apply to the Peace Corps and Americorps for two years. I have always loved volunteering. I would be thrilled if I could head down to Africa for two years, but we’ll see how everything goes. Wish me luck!”
Monette — PS: Two days after I submitted this article to my NCRA JCR editor, I ‘beeped’ Laney to remind her that “Survivor” would be televised one evening prior to its usual schedule. We have been watching Christy Smith, the oral deaf contestant.
Laney responded immediately: “Thanks for letting me know, Monette. I locked myself out of my car … but it is such a wonderful day. Are you taking a break now? Go for a walk. Hugs.”
This young lady often reminds me to stop my ‘busy-world’, to eat properly and to not work so hard. With the Iraq war starting today and the state of events around the world, I believe we all need a person like Laney Fox who can share such pure moments in realtime. And, yes, I did go that walk. Thanks for the reminder, Laney.
Monette may be contacted: Tutoring@CRRbooks.com
Monette, the Court Reporting Whisperer, may be reached: Monette@ARTCS.com and Monette@CRRbooks.com
Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Tutor, Motivational Management & Career Coach,
Multiple-Title Author of Books & Test Prep for the Court Reporting and CART Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist
Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette’s Musings, www.monettebenoit.com
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As a 25+ year court reporter, CART Captioner, author of NCRA test prep material, and an instructor, public speaker, Monette Benoit has taught multiple theories, academics, all speed classes, and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.
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22 Aug 2008
Author: monette | Category: 95 % pass rate written exam, ADA, Advocate, ASL, Big D, Captain Kevin Donnelly, CART provider, CART/captioning, Coaching, college CART, consultant, court reporter certification, court reporter test prep, Court Reporter Tutor, Deaf, Goal Setting, Hard of Hearing, HCV, HOH, home-study, Interpreter, Laney Fox, late deafened, Life Coach, Management, Monette Benoit, NCRA, Oral Deaf, Real-Time, SHHH, Sign Interpreters, time managment, Tutoring | Tags: Court Reporting Whisperer, Tutor & Empowerment Coach
Hear’s Laney: 2007 CART and Captioning Update
By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.
May 2000, my NCRA JCR, Journal of Court Reporting, column ran Mark Cuss Said to the Nymphs, “The phone rang Friday, 2:30. ‘Would you realtime a class? We need you Monday. It started two months ago. Oh, it’s Latin.’ Monday morning, the university student arrived, looked at me, my equipment near her seat, and stopped. I wrote, ‘My name is Monette. I’ve been asked to help you. Today will be the worst day. We’ll work as a team. I promise I’ll get better.’ I began Latin; Callisto and nymphs were having a metamorphosis over the birth of Arcas, Juno and constellations …”
June 2000, I detailed Laney’s Latin: Hearing Not Required about Laney’s experiences as an oral deaf college student, learning sign language, receiving CART. Born hearing, Laney became deaf at 13 months. She mainstreamed in fourth grade after nine years of oral education. I knew more sign language, deaf culture than she when we met. Oh, how I enjoyed watching Laney’s world expand; her responses receiving CART. I also introduced Laney to deaf in San Antonio, my friends, companions. They loved her!
March 2002, Laney’s Luminous Life profiled Laney becoming Miss Deaf Texas First Runner-Up. I was in Florida, a sign interpreter in San Antonio phoned, reading text messages from deaf onsite, all realtime updates, as Laney competed in Austin. We ooh-ed and ahhh-ed as a team while she competed. Laney portrayed the wife of Deaf Smith, who lived in San Antonio, assisted Sam Houston in his victory with in Battle of San Jacinto, immediately after Alamo battle.
June 2003, Laney: Always An Adventure featured Laney as she graduated, volunteering with DeafWay, the zoo, observing primates and goals become a veterinarian. Each article is listed www.CRRbooks.com per Laney.
‘Hear’ we are, 2007. One Monday morning, here in Texas, there was an email from Laney. I just knew this email would be entertaining.
“Hi, Monette! I often wonder how you are! I’m married to a wonderful man, Tim Smith. I have so much to tell you; we bought a house. I’m learning about remodeling. I learned how to take laminated floor off and how to add them.
I’m working as a teacher, completing my second year! I’m hoping to become a school counselor, but I must teach three years. I will teach another year, then head to Gallaudet University to get an Educational Counseling degree. That may be my second masters! That’s my plan.
I have a Masters in Deaf Education from Lamar University. My husband has a Masters in Modern Language. I’m actually using sign now since I’m a teacher at a school for the deaf.
I met Tim at Camp Summit. Tim oversaw all male unit leaders/counselors. He wanted to learn sign language; I was happy to be his tutor.
I found you, Monette, when I Googled myself. I was surprised to see my name on an ASL university site talking about Deaf Smith. The author discovered I performed a poem on Deaf Smith for my Ms. Deaf Texas talent. This was pretty ironic because I dressed up to be Mrs. Deaf Smith. Now my last name is Fox-Smith. Who would have thought I would have Smith in my name? Then, I came across your articles. I realized how much I missed talking to you!
Here is my update: We married May 26, 2006; we eloped. Monday we decided to marry that Friday. We called our families about date, time. My family drove Friday afternoon to see us married in a courthouse. We loved the stress-free environment!
Let me rewind and give you an update since Trinity University. I graduated May 2003. (Laney and I wrote an update after her graduation.)
A friend encouraged me to go to Camp Summit. I was hired as “unit leader.” I met Tim there. I fell in love, moving to Dallas with him. I looked for a job, worked as a substitute teacher.
I received a job offer from Texas School for the Deaf, TSD (Austin), to work as a teacher aide. I decided this would be a good experience for me, so we began a long-distance relationship.
I lived in Austin with a friend. There I worked with an amazing teacher in the Special Needs Department! I decided I wanted to become a teacher.
I was accepted by Lamar University. I attended Lamar for about one year and a half taking as many courses as I could. I got lucky, received a rare summer internship! I worked at the National Deaf Academy in Mount Dora, Florida! What an amazing experience working with special children for ten weeks.
Tim visited; he fell in love with that town. I received a possible job offer, but there wasn’t any university nearby. Tim wanted to continue teaching. Instead we went back to Austin; I graduated August 2005.
I went back to TSD to work as a teacher! It was a good year for me. I was with Tim, seeing old faces at TSD. I met teacher aids who told me they wanted to become teachers. I told them they could become certified teachers within a year and half! In fact, I encouraged one deaf teacher aide now attending Lamar. We always need more deaf teachers, so that was really cool! To share my story and experience with another and inspire them to go back to school was really rewarding.
Tim and I moved to be close to his work (college instructor). We bought a house.
Tim proposed Christmas Eve. I kinda knew right before he proposed because he got all formal. He was like “when I first met you …” I knew instantly. I couldn’t wait until he finished. I wanted him to finish what he was saying, so I felt I had to pretend I didn’t know what he was doing! I got all nervous! I was sorta in shock. “Wow, he proposed to me …” Of course, the answer was yes. He proposed while hiking at a park. We love the outdoors.
Now I work at a charter school. I teach 4th/5th math, 7th math, 8th math, 3rd/6th/7th Language Arts (LA), 10th LA, and 9th LA. It is really nice to work with deaf. I have hearing students, as well.
I am getting more and more involved with the deaf community. My main communication now is usually sign. I talk to Tim with my voice; Tim signs back, which is pretty funny!
People watching get confused who is deaf or hearing! Recently, a cashier thought I was hearing, Tim was deaf. She talked to me, so I would interpret to Tim. I turned to my husband asking him what she said. Tim interpreted for me. It was really funny to see her expression!
I also tutor, teaching sign. One student decided to quit work, return to college to become an interpreter! I told her about CART; she hasn’t seen CART in action yet. But I hope that she will be open-minded about interpreters and CART like you are! It is important to have everyone working together as a family!
Monette: Next we’ll share more with another article and add Erastus Smith, aka, Deaf Smith, huge hero in deaf culture – especially in Texas. We’re family, and Laney is off to the library tonight, Monday, after work, to ensure we have all details correct.
Monette may be contacted: Tutoring@CRRbooks.com
21 Aug 2008