CART: Up-Skills For The Job, And Confidence For The Future, Part I of III

CART: Up-Skills For The Job, And Confidence For The Future
Part I of III
By Monette Benoit, All Rights Reserved.

Michelle Coffey, Premier Captioning & Realtime Ltd., entered reporting in 1992. She earned her RPR in 1996, and her CRI in 2001.

Michelle also holds a degree in criminal psychology and diploma in counseling from the University College Dublin in Ireland.

Michelle Coffey and I met in Australia in 2000 when I was keynote speaker for the Shorthand Reporter Association of Australia, SRAA.

In Fremantle, I spoke about reporting to the Internet and also working with deaf/Deaf, oral deaf and hard of hearing, HOH.

My seminars were real-timed to a large screen and sign interpreted in Australian sign language, a first.

Our friendship began the day we spoke on a captioning panel. She has the brightest spirit. Michelle truly enhanced the session with her wisdom and humor.

Several days later, we bumped into each other – deep within the Australian Bush. A small world indeed.

Michelle Coffey has been a true leader in Ireland. She has a wonderful can-do attitude. When I see her name in my e-mails, I smile knowing “this is going to be entertaining and good.” Michelle was the first captioner in Ireland.

No surprise here that she has led another first in her country. I am honored to share Michelle Coffey’s first CART path within Ireland.

Michelle Coffey, RPR, CRI: I’m proud to say that Ireland was there at the beginning of court reporting, that is Ward Stone Ireland, who is generally accepted to be the inventor of the stenograph keyboard, as we know it today. But in modern-day Ireland the court reporting profession is under threat, from electronic recording and declining numbers of experienced professionals.

Ireland has a very different court-reporting environment to that of the United States. In Ireland we have a reasonably small number of court reporters; however, we also have a small number of courts in which to work. But when, in the last 18 months, a large portion of the courts moved over to electronic recording, we saw a massive reduction in the amount of available work for the reporters. This caused panic, with many reporters questioning what they were going to do now? How were they going to earn enough money?

All the ‘hard’ questions came to the fore.

We were left with a decision, whether to wade into the ever-shrinking marketplace and vie for work there, or to venture out into an area as yet untried in the Irish market.

The question of whether to stay in a declining marketplace, where everyone will undoubtedly face a decrease in earnings, or to look to a new opportunity which would leave the status quo relatively intact, was simple.

Our answer was CART.

And so, after many months of negotiations, explanations and demonstrations, we are proud to announce that the first-ever CART services have begun in Ireland.

Prior to this, a cart was something pulled by a horse; Irish CART services did not exist. Well, they didn’t!

But once we set out on this road we were determined to change that. So our first job was to engage with the different types of service providers already in this field.

Part 2 of 3 will be posted on Monette’s Musings and on February 25, 2010.

Michelle Coffey may be reached: and

Monette Benoit may be reached for private tutoring and customized coaching:

Monette Benoit, B. B.A., CCR, CRI, CPE
Coach, Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

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Blog: Monette’s Musings,

* Educational/Career Advancement; Private Tutoring/Coaching
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Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals.

Did You Know: has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …

Check It Out: Reach Your Goals! Tutoring and Coaching

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:

As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

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