Monthly Archives: July 2009

Real-Time Rules And The Good Old Days, Part IV

Realtime Rules And The Good Old Days, Part IV

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part IV in IV

Some of us have felt the realtime technical squeeze, holding our breath, as those of you who graduate realtime-ready – geared to go – may step right into a spot we could not envision.

Yet experienced and beginning realtime court reporting professionals are making their mark, producing verbatim records, recording history.

Court reporters, CART providers, broadcast captioners, and end-users with the savvy to stay on top of technical advances have guided (okay, dragged a few of us) many into a new era.

Deaf were the first to use pagers as hand-held tools. This astounded me in 1993 when I began realtiming to a large screen for St. Francis Di Paola’s Catholic deaf mass in San Antonio, Texas (praying to get better “quicker”).

We – early realtime writers – invented conflict-free strokes, phoned friends long distance (remember ‘long distance’?) to ask, “What about this …?”

I was routinely told consumers who are Deaf (not hard-of-hearing) led the paths for much of our communication equipment.

We, wordsmiths, are goal-focused and busy. We may simply look up and wonder what the fuss is about. Yet Deaf individuals were communicating in realtime much earlier than ‘hearing’.

How does this relate to Realtime Rules?

Techs, consumers, end-users and information managers know technology will continue. They remind me their goals are to push forward.

Individuals in global one-room apartments and garages are working on becoming the next huge company.

Court reporters and captioners remember specific events as memories; others read or listen to history. We now have a seat together – listening and preparing for future moments.

If you’re feeling Realtime Rules pressure, perhaps it’s time to look up and see how far this profession has come in the past few decades. Boy, howdy, have we evolved. I ended my June column, the third article in this “Realtime Rules” series, with “Lemonade, anyone?”

Court reporters continue to master the skill of thriving where excellence is requested and needed. We are powerful.

Realtime Rules means taking advantage of our technology and preserving huge opportunities. The bottom line is that we are essential in today’s economy.

Perhaps it is up to us to calculate the top-of-the-line, realtime-rules readiness, and deliverance in a national shortage.

I want you to remember that you are important. Realtime is now the good old days. Professionals will continue to motor forward. Others will take bite-sized pieces. The choice is yours.

So how will you reach out, then up? Focus your court reporting compass; concentrate and harness your strengths. You are the master of your path and our future.

Part I, II and III in “Realtime Rules And The Good Old Days” may be found on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

27 Jul 2009

Real-Time Rules And The Good Old Days, Part III

Realtime Rules And The Good Old Days, Part III

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part III in IV

Realtime rules: we now have organizations, companies, sign interpreters, and deaf and hard-of-hearing consumers who routinely consider us as part of a team, requesting to work with us.

Reporters who currently take equipment to a job, set up without real-time and produce records, post event, often are requested less (and paid less). Why should someone wait ten days to receive any record when professionals hand a rough ASCII, deliver a realtime transcript or captioning file at the end of the job, on air, or after any class instruction?

In 1999 I realtimed Latin classes for a university student. There were moments when I paused, as each class ended, prior to handing an instant verbatim copy of the class to the consumer. This was university Latin. Yet this was my job. Some days I handed the ASCII overhand with a smile. Other days I simply handed the ASCII without comment (or smile) as we advanced into Latin studies. We were a great team. Clear communication was the focus and thus, we did.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

20 Jul 2009

Real-Time Rules And The Good Old Days, Part II

Realtime Rules And The Good Old Days, Part II

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part II in IV

The good old days some people chat about is when court reporters were paid more. Really? Maybe. Maybe.

There were (limited) ‘x’ number of courts, ‘x’ number of positions for reporters in jurisdictions, courthouses, venues and firms (run by court reporters). When numbers were met (typically by males in really old days) we often were wait-listed.

Remote work was not a conceivable idea. Traveling (on the road by car) was typical for beginners. Many court reporters worked to avoid traveling. (I did travel – never a dull moment – without cell phones, a challenge for single women.)

The good old days stenotype of work typically was court, freelance depositions, FBI, CIA, United Nations, government or state agencies. The plethora of categories we now see were not possibilities. Captioning, CART, TTY, remote financial calls? What’s that?

No tape backup was another standard. Many states outlawed tape recorders. I was warned, “If you have it on you, you will be arrested. Why would you need it?”

When I relocated to Miami and was instructed to purchase a tape recorder for my first assignment, a federal magistrate and international maritime appeal with multiple lawyers and multiple expert witnesses (oh joy), I thought they were joking. I had never been permitted to use a tape recorder in any other venue (many). Prior to court, I was accompanied to a store to ‘buy’ a $79.99 General Electric recorder – a huge dent in my food budget.

Remarkable moments also include numbering steno pads for the steno machine. (We documented flap numbers when witnesses began and finished.) We had to handwrite ‘flap’ number on the top of each page of each steno pad (300 turns to a pad), so we readback “faster without taking up time” to do our job. This was required. Mornings were spent flipping pages, pen in hand, before work began.

Research? Not by Internet. We used large books and telephone. We became very good friends with telephone operators, research university librarians, and pharmacists in teaching hospitals.

We learned to juggle the telephone with long cord in one hand (no headsets back then), book on one knee, slim steno pad on other knee, to accurately produce a verbatim record. Case files, documents and exhibits (which varied) were additional items for the desk or chair on which we sat.

We now access information by pushing buttons, work with IMs, instant messaging (another wonder tool) sharing information and real-time with consumers and peers. We display text to large screens, small screens or to straw huts across the globe.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

08 Jul 2009

Real-Time Rules And The Good Old Days, Part I

Realtime Rules And The Good Old Days, Part I

By Monette Benoit
Copyright by Monette Benoit, All Rights Reserved.

Part I in IV

My series on “Realtime Rules” touched a nerve. Professionals and students have written how this column’s thread “spoke to me” and “motivated me.” When someone has been spoken to and motivated, that is a good moment for me. Each time I am humbled as a court reporter, CART provider, instructor and coach.

The students and court reporters I work with know well my quote, “Huge steps are taken one at a time.”

Now I want to explore Realtime Rules and reach out, then up. Many reporters speak about the ‘good old days’ during coaching. Students comment upon this during tutoring.

Here’s the way I see it – my opinion – when reminiscing about reporting good old days: That was then, this is now.

Though students believe our schooling was shorter (not entirely accurate), easier (not entirely accurate), and cheaper (okay, maybe that’s true), the fact is the education of court reporting students often was shorter. Many states, including Texas, had a graduation long ago of 175 words per minute. Oh, I can just hear “What!!?” from here as many states, including Texas, now graduate and test graduates at 225 words per minute.

Students enrolling in school were different, too, and were often dedicated to full-time attendance (not working part-time and fulfilling family responsibilities). In short, many attended school, then returned to a dorm or home. That was our job.

Equipment was manual, not computerized; pricing was different (lower). My first machine, which was new: $150.00.

Looking back to the good old days before computers, when the prices of mainframes were above $30,000 and firm owners rented time to reporters to produce the official record, we see typewriters.

We remember carbons and painstakingly – page by page – correcting errors and then praying we did not make another error on that page. Pages were occasionally tossed into the air. Then we retyped that entire page with carbons, building the transcript page by page. We’re talking title, appearance, exhibit, certification and all Q&A pages. Then we bound the transcript. I was instructed to use a hammer to secure the staples, so people did not get staple-cuts. It worked, and hammering the transcripts was a favorite part of the final job as we worked on a hard wood table and swung that hammer overhand as instructed.

“Realtime Rules And The Good Old Days” is continued on www.Monettebenoit.com

About the Author:

Monette Benoit, B.B.A., CCR, CRI, CPE, is a JCR Contributing Editor for the National Court Reporters Association, NCRA.

She is the author of multiple books and Test Prep for the Court Reporting & Captioning Industry to include the national and state RPR, RMR, RDR, CSR ‘Written Knowledge Exam’ Textbook, Workbook, Companion Study Guide, ‘The CRRT WKT’ CD Software Program, Advanced SAT, LSAT, GRE, Real-Time Vocabulary Workbook and ‘CATapult’ Your Dictionary CD Software Program series.

Books, CDs, private tutoring, mentoring services and articles may be referenced www.crrbooks.com/

Monette is an experienced consultant, instructor, real-time court reporter, tutor, life coach, CART provider, columnist. She teaches, tutors and coaches home-study students, college students, court reporters and professionals. Monette speaks to groups at state, national and international conventions about motivation, technology, expanding skills and Deaf, Oral Deaf, Hard of Hearing.

Monette Benoit, B.B.A., Certified Court Reporter, Certified Reporting Instructor, Certified Program Evaluator, Paralegal, may be reached at: http://www.crrbooks.com/ http://www.catapultdix.com/ and All American RealTime/Captioning Services, Inc.: http://www.artcs.com/

03 Jul 2009